23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

I HAVE BEEN AFFECTED BY THE EQUIFAX DATA BREACH. PER 15 USC 1681 C-2 STATES EXCEPT AS OTHERWISE PROVIDED IN THIS SECTION A CONSUMER REPORTING AGENCY SHALL BLOCK THE REPORTING OF ANY INFORMATION IN THE FILE OF A CONSUMER THAT THE CONSUMER IDENTIFIES AS INFORMATION THAT RESULTED FROM AN ALLEGED IDENTITY THEFT. 

Account Name XXXX XXXX XXXX XXXX XXXX XXXX  DATE OPENED XX/XX/XXXX Account Name : XXXX  XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXXXXXX XXXX XXXX XXXXXXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX XXXX  - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX XXXX # XXXX - DATE OPENED XX/XX/XXXX Account Name : XXXX XXXX # XXXX - BALANCE {$6600.00} Account Name : XXXX XXXX XXXX XXXXXXXX - DATE OPENED XX/XX/XXXX UNAUTHORIZED INQUIRIES : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX
Product: Money transfer, virtual currency, or money service

Coinbase took away {$6500.00} from my bank account on XX/XX/XXXX and told the fund will be available by XX/XX/XXXX in their platform. However, I just received a notice that they are closing my account due to unexplained reason and asking me to confirm the closing of account. In their notice, I do not have any pending deposit while Coinbase clearly removed {$6500.00} from my bank account. I need my money back asap before they force me to close my account. I contacted them through emails several times as well as phone but they do not respond at all.
Product: Bank account or service

On XXXX/XXXX/2016, I called to informed Sun Trust that I was resending my permission for them to do and automatic debit for a car payment I have with Sun trust. At no time was a advised they could not stop the payment what I was advised of is that the payment will not be deducted. 
Thereby the purchases that were made where made in good faith based on the information that was provided by your customer service rep, that the car payment WOULD NOT BE DEDUCTED On XXXX/XXXX/2016, I a beginning day balance of - {$330.00}. Items were presented to my account as follows : Overdraft fee of {$36.00} was refunded and your account available balance increased to - {$300.00} {$25.00} to XXXX was paid {$36.00} fee and your account available balance fell to - {$360.00} {$5.00} to XXXX was paid {$36.00} fee and your account available balance fell to - {$400.00} {$17.00} to XXXX XXXX was paid {$36.00} fee and your account available balance fell to - {$450.00} {$0.00} to XXXX was paid and your account available balance fell to - {$460.00} {$4.00} to XXXX was paid and your account available balance fell to - {$460.00} I contacted the back to see what had happened I was informed they had processed the payment any way and thus all of these items had been assessed a fee. The bank did not have consent to enter the acct and make that deduction, this fact is further affirmed by your customer service rep during the call that took place on XXXX/XXXX/2016. 
They now are refusing to refund my money and in essence are attempting to extort funds from be based on your banks " stealing ", my monies by entering my account without consent. This is fraudulent and reprehensible, and at the core of all things illegal. I am unclear on how I can be told a payment will not come out, remove the permission for the bank to enter my account and because I made purchases based on the word of your rep, that the funds where not going to be deducted be assessed additional fees, {$120.00} from me and think this is good business practice. I want my money back.
Product: Credit reporting, credit repair services, or other personal consumer reports

n accordance with the fair credit reporting act XXXX  account # XXXX XXXXXXXX XXXX XXXX XXXX XXXX account XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX has violated my rights 15 U.S.A 1681 SECTION 602A STATES I HAVE A RIGHT TO PRIVACY 15 U.S.A 1681 SECTION 604 A 2 : IT ALSO STATES A CONSUMER REPORTING AGENCY CAN NOT FURNISH A ACCOUNT WITHOUT MY WRITTEN INSTRUCTIONS
Product: Credit reporting

I am requesting the removal of XXXX judgment ( below ) on my Experian credit report due to Civil Case No. XXXX, XXXX XXXX XXXX XXXX Al., v. XXXX XXXX XXXX , XXXX, I did not know the source of their information on this judgement and due to this, Experian has violated the Fair Credit Reporting Act ( FCRA ). Please remove this judgment as soon as possible. 

Judgment Ref. # XXXX Since this is a request and not a dispute, I would like to receive confirmation that this judgment listed on my credit report has been removed within 15 days of the date of this complaint. Your attention to this matter is greatly appreciated.
Product: Credit reporting or other personal consumer reports

I never checked my credit report. I checked it today when I received paperwork to be sued for an account I did not open. My information has been linked in more than two data breaches over the past few years also XXXX XXXX XXXX XXXX XXXX  all keep charging off my account every month. There is a new charge off every month on the same account. Can you please review it? I am sending out letters today to every credit bureau. Between the fair credit act and law 1681 ( e ) b, how is this happening?
Product: Debt collection

I was notified by my credit company that my credit score had dropped. I checked my credit report and saw that I had a collection agency report. I was never notified of the debt, never given a chance to dispute it or to give my insurance information. Lancaster Collection alleges that they do n't have my info but they were still able to place it on my credit report. They could have gotten my address and phone number ( same number for XXXX years ) from my credit report. When I called they said it would take XXXX days to remove this from my credit report!!!! I was never given a chance to stop it from going on my credit report. I am suffering damages each day my credit score is artificially lower. Car insurance renewal, credit card companies evaluating me for offers or lowering credit limit thus increasing my debt ratio. This is terrible that they have the power to do this without speaking to me first!
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XX/XX/2019 XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Dear XXXX XXXX XXXXXXXX, Potentially Negative Item in Experian Credit Report XXXX XXXX XXXX Secured Credit Number Last four Ending XXXX / Last for SSN XXXX Thank you for taking the time to read this letter. Im writing because I noticed that my most recent Experian credit report contains Potentially Negative item reported for my XXXX XXXX XXXX Secured Credit card account. ( Refer attachment Experian credit report number XXXX ) I want you to know that I understand my financial obligations and Id have an excellent repayment record. Above account paid in full and closed. 

Im planning to apply for a mortgage and its come to my attention that the Negative Item on my record could hurt my ability to qualify. I truly believe that it doesnt reflect my creditworthiness and commitment to repaying my debts. It would help me immensely if you could give me a second chance and make a goodwill adjustment to remove the Potentially Negative item on Experian credit file. 

Thank you for your consideration, and I hope youll approve my request. 


XXXX XXXX XXXX XXXX
Product: Checking or savings account

XX/XX/2024 Tuesday. I work in XXXX and needed to add funds to my checking account. Made a cash deposit of {$1.00}, XXXX at the ATM at Bank of America. The receipt stated apologize for the inconvenience, were unable to process your request and can not return your items. The bank told me to call the claim number. I requested a temporary deposit while they resolve the issue with ATM machine. I work in XXXX and now I have no funds to commute to work. I havent received any updates or temporary deposit. I need additional assistance with this matter. Thank you again
Product: Credit reporting, credit repair services, or other personal consumer reports

I was a victim of Identity Theft. Per the Fair Credit Reporting Act Section 605b ( a ) ( 2 ) you are required to remove any accounts opened without my knowledge, consent, or authority. Also in addition to Section 1681c-2 ( a ) you are required to block any information in the file that I have identified that resulted from identity theft. The following items need to be removed and blocked as they are fraudulent. 

there is some inaccurate information reporting. 
XXXX Account XXXX : XXXX Please remove it from my credit report. 

there is some inaccurate information reporting. 
XXXX XXXX XXXX Account Number : XXXX Delete this account. 

there is some inaccurate information reporting. 
XXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. 

XXXX XXXX XXXX FALSE OR MISLEADING XXXX XXXX Account Number : XXXX Delete this account. 

there is some inaccurate information reporting. 
XXXX Account XXXX : XXXX Please remove it from my credit report. 

XXXX XXXX XXXX FALSE OR MISLEADING XXXX XXXX  Account Number : XXXX Delete this account. 

there is some inaccurate information reporting. 
XXXX Account XXXX : XXXX Delete this account. 

there is some inaccurate information reporting. 
XXXX  Account Number : XXXX Please remove it from my credit report. 


XXXX. The inquiry was not authorized XXXX  Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The inquiry was not authorized XXXX XXXX XXXXate of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The inquiry was not authorized XXXX  Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The inquiry was not authorized XXXX XXXX  Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The inquiry was not authorized XXXX  Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The inquiry was not authorized XXXX XXXX  Date of inquiry : XX/XX/XXXX Please remove it from my credit report.
Product: Debt collection

Medical collection company did not submit bill to XXXX workmans comp as requested multiple times.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the fair credit Reporting act, XXXX XXXX XXXX Account # XXXX 15 USC 1681 Sectio

n 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any reason purpose.
Product: Checking or savings account

My girlfriend sent me a couple of checks for me to cash in i deposited them into my account using my chase checking and couldnt get back into my online banking I called chase about five times in different days and they told me that the checks need to be cleared in order for me to get into my online banking One guy in particular told me that the problem should be resolved the next from the phone call I made with him. Its now three day ahead and I still couldnt get into my online banking so I called chase again they then told me that my account will be closed and that I cant do anything about it. Also telling me that I will not be able to open another one in the next three months Also a couple weeks prior to this happening my chase account was hacked into in which a person spent XXXX $ in my account in a XXXX in XXXX Florida XXXX Ive never been to Florida and they have still yet to resolve that case
Product: Credit reporting or other personal consumer reports

When I applied for an auto loan on XX/XX/XXXX with XXXX, they rejected my application and informed me that other people were using my SSN. I immediately contacted all three credit bureaus. They confirmed that only the last 4 digits of my SSN were visible and when I explained the situation about my auto loan rejection, they escalated my case to a supervisor who could see the full SSN. The supervisor confirmed that there was a discrepancy in my SSN : the third digit was incorrect in Equifax, and the entire SSN was incorrect in XXXX. I mailed all my proof documents, and they informed me on XX/XX/XXXX that my SSN had been corrected. 

However, when I applied for another auto loan with XXXX on XX/XX/XXXX, it was rejected again due to concerns that others were using my SSN. I need assistance in correcting my details with all three credit bureaus. I have obtained credit reports from all three bureaus, but I can not find my full SSN listed. All other details on the reports are correct.
Product: Debt collection

I am a natural person. I have rights under 15 USC 1681 Convergent Outsourcing is govern by 15 USC 1681 and they violated my rights. I demand the accounts below be removed immediately According to 15 USC 1681 I have the right to privacy and I did not give Convergence Outsourcing written permission to furnish these accounts. Moreover items were reported fraudulently and inaccurately and in accordance. With the Fair Credit Reporting Act, all items must be 100 % accurate when reporting and accounts reported are not 100 % therefore I demand for All accounts get deleted immediately Convergence Outsourcing XXXX XXXX XXXX XXXX XXXX, XXXX XXXX {$2700.00} Biggest violation is convergence outsourcing committed was I dont live or work or done any business XXXX XXXX and according to FDCPA this is a major Violation I dont have any contracts with Convergence Outsourcing and I never signed or authorized anything with Convergence Outsourcing I demand Convergence Outsourcing to delete this from all credit files XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

Account XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Credit Card Limite is {$5100.00} I Have never used this card at all. but I have received a bill of {$5400.00} on XX/XX/XXXX. 
I filed a dispute with the bank. 
Bank sent a letter said that this account has been closed to avoid any future problems. they also said they will notify all 3 credit bureaus. but this issue still on my credit report.
Product: Debt collection

Both my husband and I told this company that I am unemployed, have no money, my husband had XXXX bouts of XXXX that we can not pay this bill and to stop harassing us with calls. They wo n't stop calling. They continue to call my husbands work cell phone and my cell phone after we repeatedly said to stop.
Product: Debt collection

XXXX  XXXX XXXX XXXXXXXX XXXX ( XXXX XXXX ) turned over my account to Transworld Systems , Inc. ( TSI ) for collection in XX/XX/2019 for {$1000.00}. I have since made 6 payments for a total of {$300.00} that should bring my balance to {$690.00}. However, yesterday, XX/XX/2019, I discovered that TSI has my balance at {$770.00}. 
Please note that in the attached files you will see a balance {$1000.00} with TSI. Due  to overlapping communication from both parties, I believed I had miscalculated my debt and that the initial bill from TSI of {$1000.00} was my remaining balance from XXXX XXXX. I have since discovered the additional {$34.00} is " interest '' added by TSI. Nowhere in any communication from TSI is an interest rate outlined, an APR specified, or fees mentioned. Additionally, my online login with TSI makes no mention of interest or fees. There is simply a discrepancy between my payment history amount and the remaining balance shown by TSI.

When I called TSI yesterday, I was told they could, in fact, charge me interest with no further explanation. When I called XXXX  XXXX, they were unaware of any interest charges from either party. Additionally, the balance shown them by TSI matched my payment history/records to total {$690.00}. After someone from XXXX XXXXXXXX contacted TSI, they were informed that if I pay XXXX XXXX directly the account would be closed once I have paid {$1000.00} total. However, if I make payments to directly to TSI the account would remain open until the initial {$1000.00} balance plus interest, at an unspecified rate, is paid in full. 
After doing some review of the Fair Debt Collection Practices Act found at https : //www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/fair-debt-collection-practices-act-text Im concerned there are some violations. Specifically, the following : 807. False or misleading representations A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 2 ) The false representation of -- ( A ) the character, amount, or legal status of any debt 808. Unfair practices A debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) The collection of any amount ( including any interest, fee, charge, or expense incidental to the principal obligation ) unless such amount is expressly authorized by the agreement creating the debt or permitted by law.
Product: Mortgage

On XX/XX/2022, I contacted Specialized Loan Servicing to inquire about the current principal balance on my account. This company refuses to send out monthly, quarterly, or even annual statements to me ( the customer ) even at the request of my bankruptcy attorney which is illegal. On XX/XX/2022, sent a complaint through CFPB for the same misconduct and requested a principal balance. Specialized Loan Servicing responded stating the principal balance as of XX/XX/2022, is {$4200.00}. In my conversation today requesting a principal balance payoff, the representative stated my principal balance is {$4200.00} as of XX/XX/2022. I stated to the Specialized Loan Servicing representative this was the principal balance amount back on XX/XX/2022, and ask why my monthly payments have not been applied to my account. Their representative said all payments have been applied and that is my current principal balance as of today 's date XX/XX/2022. 

This is an act of mortgage fraud and Specialized Loan Servicing is not applying all payment amounts toward the principal balance after deducting interest. They are holding additional monthly payment ( overage ) amounts into an Unapplied account not deducting ( overage ) from the principal balance which allows them to continue collecting interest payments on a ( false ) higher principal balance. Also, as of XX/XX/2022, Specialized Loan Servicing has not credited my account with any of the payments received as of XX/XX/2022 to XX/XX/2022. This is mortgage fraud!
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The account list below violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX  Account Number : XXXX Account Name : XXXXP Account Number : XXXX Account Name : XXXX XXXX XXXX XXXXccount Number : XXXX Account Name : N/A Account Number : XXXX has violated my rights. Or a list of Inquiries : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information or Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Vehicle loan or lease

I doubled my payments to pay off my truck faster which is by now done. Theyre now playing with numbers and saying it isnt done. Based on payments made I have now paid more than it would have cost me had I just paid regular payments. Theyre playing with numbers. Had I paid {$540.00} that was the note for 34 months it would have just been {$18000.00} but I have now paid more than {$20000.00} and counting
Product: Credit reporting or other personal consumer reports

To Whom It May Concern, I am writing to formally dispute the inaccurate and fraudulent information XXXX XXXX  is reporting to the credit bureaus regarding a closed account that has been mistakenly attributed to me. I have previously requested validation and proof of my association with this account, but XXXX has failed to provide adequate documentation, and the information being reported remains inaccurate and unsupported by any valid contract or agreement bearing my signature. 

Specifically, I would like to highlight the following : Failure to Provide Proof of Validation : Despite my request for validation, XXXX has refused to provide any proof that the incorrect information reported by the company that transferred this account was validated or verified. Under the Fair Credit Reporting Act ( FCRA ), 15 U.S. Code 1681s-2 ( b ) requires that when a consumer disputes information, the furnisher must conduct a reasonable investigation and provide proof of the accuracy of the information, including documentation of any contracts or agreements. 
Failure to Provide Signed Documentation : XXXX has also failed to show proof of a contract signed by me. If XXXX acquired this loan from another company, it is your responsibility to provide documentation proving that I personally signed the original loan agreement. To date, you have not provided such proof, and I affirm that I never signed any contract with your company or any other regarding this loan. The absence of any valid agreement makes the information being reported both inaccurate and fraudulent. 
No Notarization or Proof of Identity Verification : XXXX has not provided any proof of notarization or verification of my identity in relation to this account, despite my request. Without such evidence, it is clear that the account has been erroneously linked to me, possibly due to mistaken identity, as I have a family member with a similar name. 
Due to these serious issues, the information XXXX is reporting to the credit bureaus is fraudulent. I am exercising my rights under the Fair Credit Reporting Act ( FCRA ), which prohibits the reporting of inaccurate or unverified information, and I demand that you : Immediately remove the incorrect information being reported to the credit bureaus, as it is not validated by any legitimate or signed documentation. 
Provide a copy of the original signed contract or agreement, if one exists, along with proof of notarization or identity verification. 
Investigate the matter fully and notify me in writing of the results, including any corrections made to my credit report, within 30 days, as required by the FCRA. 
If XXXX continues to report this inaccurate and unverified information, I will be left with no choice but to escalate this matter by filing formal complaints with the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ). Furthermore, I reserve the right to pursue legal action to address any financial or reputational harm caused by this fraudulent reporting.