23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

XX/XX/2024 I disputed to the credit agency to remove because the loan was written paid off balance of XXXX paid and also close
Product: Credit reporting or other personal consumer reports

I sent emails with proof of payment history directly from the property management portal. ( Document attached ) It still has not been corrected. In addition, they have engaged in retaliatory behavior lowering my FICO score by XXXX points. My payment history is on time. No new debts incurred.but they are citing length of credit history when I had a higher score before my dispute with the exact same profile. They also posted inaccurate numbers of actual open accounts and the length of time. XXXX XXXX is on time and has been open two years. The rental payments can go back five years but ok last two years only and this is not included. There should be three accounts, two being at least two years old in addition to my XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

Im submitting a complaint to you today to inform you I was the victim of identity theft. I researched how to remove the fraudulent items in my report and found that I need to visit the FEDERAL TRADE COMMISSION or https : //www.ftc.gov to file a report Per FCRA section 605b Credit Reporting Agencies are required to remove/block any items listed on an ID theft report. Please find the ATTACHED documents to assist in blocking the erroneous information that is being posted to my report. 

Here is the list of items that do not belong to me or were opened without my permission. 
XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX XXXX XXXX XXXX  XXXX XXXX, OH XXXX XXXX XXXX XXXX XXXX, OH XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX XX/XX/XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX Balance : {$0.00} XXXX XXXX Balance : {$0.00} XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX Balance : {$970.00} XXXX  XXXX Balance : {$200.00} XXXXXXXX XXXX  XXXX Balance : {$2500.00} XXXX XXXX Balance : {$0.00} XXXX ( Original Creditor : XXXX XXXX  ) XXXX Balance : {$1900.00} XXXX ( Original Creditor XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance : {$1000.00} XXXX XXXX Original Creditor : XXXX XXXX XXXX ) XXXX Balance : {$600.00} XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ) XXXX XXXX XXXX {$350.00} XXXX XXXX ( Original Creditor XXXX XXXX XXXX  ) XXXX Balance XXXX {$590.00} XXXX XXXX ( Original Creditor : XXXX XXXX  ) XXXX Balance : {$150.00} XXXXXXXX XXXX  XXXX ( Original Creditor : XXXX XXXX XXXXXXXX XXXX  ) XXXX Balance : {$1100.00} XXXX XXXX ( Original Creditor : XXXX XXXX  XXXX ) XXXX Balance : {$1000.00} XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX  XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX  XXXX XX/XX/XXXX XXXX  XXXX XXXX XXXX XXXX/XXXX/XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX  XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

FedLoan Servicing has refused to update my credit report with their transfer of 2 separate Department of Education Loans to XXXX. The transfer occurred on XX/XX/XXXX. I disputed the reports through the XXXX XXXX app in late XX/XX/XXXX, then again in XX/XX/XXXX, well over 30 days since they transferred the loans. 

The dispute resulted in that FedLoan did not agree and the dispute stated it was resolved with the XX/XX/XXXX balance still reported. Both Department of Education loans have been paid in full through XXXX since the transfer. Incorrect information can have a significant impact on my ability to obtain other credit and demonstrate current financial obligations. 

FedLoan Servicing has made many errors on my account including withholding that they were going to capitalize interest or failing to give options for repayment. I had to learn how to do everything myself during my time with them as they consistently led me towards increased debt and capitalized interest. They took 6 months to process changes such as payment plan changes and when I was on XXXX mishandled paperwork. Please help me fix this issue so I can finally be rid of FedLoan Servicing and their criminally incompetent business practices.
Product: Credit reporting, credit repair services, or other personal consumer reports

I am XXXX XXXX XXXX and I am submitting this complaint myself and there is no third party involved. Despite the multiple previous written requests, the unverified accounts listed below still remain on my credit report in violation of Federal Law. The TransUnion Credit Bureau failed to comply with Fair Credit Reporting Act, 15 USC sections 1681i within the time set forth by law and continued reporting of erroneous information which now, given all my attempts to address it directly with the creditor, as willful negligence and non-compliance with federal statutes. PLEASE UPDATE OR REMOVE THE FOLLOWING ACCOUNTS COMPLETELY FROM MY CREDIT REPORT. 
XXXX XXXX {$14000.00} XXXX XXXX XXXX {$0.00} XXXX XXXX XXXX Amount : $ XXXX Filed/Reported : XX/XX/2019
Product: Debt collection

Hello, My Name Is XXXX XXXX. I Am Trying To Clean Up My Credit and Erase Bad Charges On My Credit. I Dont Have Any Recollection Of Who Gave Administered The Services. I Reviewed Our Records and Have Found Some Years Back That I Was Given A XXXX XXXX For A XXXX XXXX. You Say Youve Got A Original Record Of Me Doing Business With Them. I Dont Think That I Was Being Treated Fair Be Given Two Bills That Equal To About {$2900.00} According To My Credit Reports. 
For A XXXX  XXXX For A XXXX  XXXX. Based On Our Records, XXXX XXXX Does Not Have A Good Practices With Charging According To The Court Systems and The Daily Oklahoman. Also, According To Records, The Average Price For The Procedure Is $ XXXX {$120.00}. Out Patient Visits Vary $ XXXX {$2100.00} Based On The Procedure. I Have Not Had Any Significant Health Injuries. Im Asking You To Erase This Bill With XXXX XXXX Off Of My Credit. Ive Not Spent Time In The Hospital For Anything. Ive Had Not The Best Of Luck Financially. Im Wanting To Pay The Bill For Outpatients Services. I Am Able To Pay {$400.00}. In Full. I Look Forward To To a Good Business Relationship and Being Responsible For Any Debt If I May Owe You. Im Wanting To Settle My Bills. Thank You! XXXX
Product: Money transfer, virtual currency, or money service

Transfer of funds via online ( transfer of personal funds with verified personal accounts ) not executed for a very large amount Sequence of events : 1. I had money in 2 accounts in HSBC as of XX/XX/XXXX : 2. I transferred the money from both the accounts to my own trusted account XXXX on XX/XX/XXXX after talking on the phone with an HSBC associate that helped me. 
( Attaching the electronic transaction confirming the disputed request ) 3. I called XXXX, and they assured me that both the money was transferred it was reflected on my statement as of XX/XX/XXXX XXXX. On XX/XX/XXXX I called HSBC again. The associate assured me the money was transferred and helped me close the account. 
5. On XX/XX/XXXX I was told by XXXX that HSBC recalled the money due to insufficient funds 6. I have been calling XXXX every day to find out where my money is starting from XX/XX/XXXX. They assured me that they will look into it. 
7. I again called HSBC on XX/XX/XXXX, and was told it will take 3 to 5 business days to get my money back. 
8. I again called HSBC on XX/XX/XXXX and was told that the money will be overnighted to me. 
9. I again called HSBC on XX/XX/XXXX asking my call to be transferred to a manager. The escalation XXXX, XXXX, spent XXXX hours updating on the situation. He informed me that back office is closed at XXXX EST, and he will call back the next day at XXXX pm EST personally. 
10. I did not get any call back from XXXX, so I called again on XX/XX/XXXX at XXXX EST and talked to XXXX XXXX Escalation Manager, ID # XXXX and spent more than an hour. She called Exemption team who informed her XXXX team has the money. XXXX, Manager of XXXX team, has access to the holdover account, which the fund will be drawn from to refund to me. I escalated the issue to XXXX manager, XXXX, a Team Manger to call me with an update. I never received a call back. 

Currently I do not have my money, and am not sure when or if at all I will get it. 
Please treat this as an urgent request from a customer trying to get her savings of 10 years back from HSBC. 

I can provide other details on request
Product: Debt collection

On XXXX A Motion for Judgment on the Pleadings was mailed to my residence from XXXX XXXX XXXX stating that a court date had been set for XX/XX/XXXX in XXXX county District court. This was the first knowledge that a lawsuit had been filed against me. I had not been served previously with a Summons/Complaint as described by Kentucky statue. Having not been properly served, I was not afforded the time to file an answer. 

Checking with the court, the lawsuit was filed on XX/XX/2018. I had previously written a letter to XXXX XXXX XXXX stating my financial situation. The letter dated XX/XX/2018 was a letter in general and did not attest to any knowledge of a lawsuit. XXXX XXXX XXXX used this letter as an answer to an unserved summons/complaint. The letter was written over the 20 day time frame for an answer, so could not be construed as an answer. 

XXXX XXXX XXXX was granted a summary judgment on XX/XX/2018. I am disputing this action. I feel that XXXX XXXX XXXX has been granted this summary judgment using unethical methods to obtain the judgment. I have a letter from the original creditor that the debt was written off, but yet, the lawsuit stated that the original creditor was the Plaintiff.
Product: Credit reporting or other personal consumer reports

I was a victim of identity theft and this is another request to remove the information from my credit file resulting from alleged identity theft. Per FCRA 605B ( 15 U.S.C. 1681c-2 ) CREDIT BUREAUS are required to remove any items not later than 4 business days after the receipt. Also, the information provided on some items are UNKNOWN to me and REMOVED from other bureaus and I have doubts about their accuracy. 
XXXX XXXX Balance {$0.00} XXXX XXXX XXXX {$0.00} XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX
Product: Credit reporting or other personal consumer reports

ACCORDING TO 15 USC 1681I - EXPERIAN, XXXX, AND XXXX HAVE 30 DAYS TO INVESTIGATE AND SEND ME THE RESULTS. 

In accordance with the Fair Credit Reporting act. These accounts violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 




XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency of the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Mortgage

I have a foreclosre sale coming up on XX/XX/2018 and Select portfolio is snot removing the sale which will be in violation of my Home Owner Bill of Rights. Time after time this is a never ending battle with Select Portfolio Servicing to receive a loan modification. Im still having issues and have very big concerns regarding my home and Select Portfolio Servicing. They have placed my home on a foreclosure sale and has not yet removed the sale due to my loan modification in review. 
As soon as it seems like we are moving forward with the review process they are in need of something else. Finally they said they have all requested documents in their Ombudsman department. 
SPS has all my loan modification documents needed for a review they are reviewing it but still have the foreclosure sale when asked Select Portfolio Servicing they say its still active. How if im in review they still have the sale up. Im really worried about them selling my home. They have been jumping me around for a very long time now with my loan modification. I can not get a loan modification without them threatening me with a foreclosure sale date. I still to this day can not get a loan modification they always denying my loan modification. Please help me with this I have sale on my home XX/XX/2018 I am out of options I do not know what else to do for them to stop the sale and give me a loan modification. Please help me please I need someone to talk to about this. They are violating my Home Owner Bill of Rights and I need the sale stopped imminently for my modification to go through. This is way too long over three years now and I can not get an offer. Im ready to pay my mortgage but need help setting up and receiving a loan modification. 
Even when Making Home Affordable program was in use in the U.S the  company still prolonged the process for us and never gave us any offers or options through the program until it expired by the government. This is deceptive ways to get the borrower out and not to give them the loan modification.
Product: Debt collection

This company has been repeatedly calling me from an unknown/restricted number. They call me once every week for the past 3 years. I did answer in the beginning and talked to someone and stated the debt isnt mine. A scholarship paid for my tuition. They still continued to call me. I got a call tonight stating the following ; This is an attempt to collect debt, and any information of change will be used only for that purpose. Due to recent changes and credit reporting rules pertaining to medical debt If your account has been reported to the three major credit bureaus, and are related to a medical expense They're eligible for deletion from your credit file once paid. They sent me a letter in XXXX  stating if I didnt pay then they would take me to court. I just want it to stop.
Product: Credit reporting, credit repair services, or other personal consumer reports

In XXXX of XXXX, I started the process of purchasing a car. I only visited and communicated with XXXX vendors. Those vendors are were XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX. That should have only generated XXXX inquiries on my credit report. I had loan pre-approval paperwork from XXXX, so there was no need to run my credit multiple times with different lenders. However, upon reviewing my credit report, I noticed that XXXX inquires were generated on XXXX, XXXX on XXXX, and XXXX on Experian. There were some companies that ran my credit XXXX to XXXX times within XXXX days, creating several entries. These inquiries were XXXX. I have disputed with all three credit bureaus with no results. They have told me to contact the companies individually. I have attempted to do so with no results. They have failed to provide any documentation showing they were authorized to run my credit. The FRCA rules state that the permissible purposes for running credit are for a firm offer of credit, employment, insurance, or a court order. None of the above apply to the companies that initiated the inquiries. These inquiries are severely impacting my ability to obtain credit. Therefore, I am respectfully requesting the removal of the following inquiries from my reports : XXXX : XXXX XXXX ( have never even heard of this company ) XXXX XXXX : XXXX/XXXX/XXXX, XXXX/XXXX/XXXX ( ran XXXX times ), XXXX/XXXX/XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX Auto XXXX XXXX XXXX Dealer Services- XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) - XXXX/XXXX/XXXX XXXX XXXX XXXX/XXXX/XXXX, XXXX/XXXX/XXXX XXXX Experian : XXXX XXXX XXXX XXXX XXXX, XXXX/XXXX/XXXX XXXX XXXX XXXX Thank you for your assistance on this matter.
Product: Vehicle loan or lease

On XXXX, As an informed consumer pursuant to 15 USC 1692a ( 3 ) and aggrieved applicant pursuant 15 USC 1691d ( e ), I, XXXX XXXX XXXX XXXX, applied for Credit on used vehicle and was denied credit based on me exercising my rights as a consumer to credit transactions which is discrimination pursuant to federal law.
Product: Credit reporting or other personal consumer reports

I receive alot of email concerning bout they had data preaching. Information was stolen.
Product: Credit reporting or other personal consumer reports

This is my 3rd time disputing this account with the creditor. The creditor keep adding and removing this account. Creditor reached out to me via email in attempt to collect on this account that has been sold to them. When I refuse to pay, they added the collection to equifax. 

I would like to remove the following collections from my credit report. 

Please apply these laws to this account : The Fair Debt Collection Practices Act Law 111-203, title X, 124 Stat. 2092 ( 2010 ) FairCredit Reporting Act ( FCRA ) 15 U.S.C. 1681 ( FCRA ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting Act. The list of accounts below has violated my federal protected consumer rights to privacy and confidentiality under 15 USC 1681. The following accounts are not accurate : XXXX XXXX XXXX XXXX XXXX {$5300.00} XX/XX/XXXX XXXX XXXX XXXXXXXX XXXX {$1500.00} XX/XX/XXXX XXXX XXXX XXXX XXXX {$1500.00} XX/XX/XXXX XXXX  XXXX {$500.00} XX/XX/XXXX XXXX  XXXX - XX/XX/XXXX 15 U.S.C, 1681section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C 1681c ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U. S. C, 1681s-2 ( a ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Checking or savings account

GLACIER : Pending DEBIT transaction has been initated on your debit card at XXXX, to deny www.drkarenho.com/glacier/
Product: Credit reporting or other personal consumer reports

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TransUnion XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Re : Dispute of Charge-Off Reporting Account Number : XXXX Dear Sir/Madam, I am writing to dispute the inaccurate reporting of a charge-off account on my credit reports with XXXX, TransUnion, and XXXX. The details of the account are as follows : Account Number : XXXX Date Opened : XX/XX/XXXX Account Type : Unsecured Status : Charge Off, {$540.00} Balance Past Due as of XX/XX/XXXX Status Updated : XX/XX/XXXX Accuracy of Reporting ( Section 623 ) Under Section 623 of the Fair Credit Reporting Act ( FCRA ), creditors and debt collectors are required to report accurate and complete information to credit reporting agencies. This account was charged off in XX/XX/XXXX. However, the balance due is still being updated to {$540.00} as of XX/XX/XXXX, which indicates inaccurate reporting. The account status has been incorrectly updated with an outstanding balance, despite the charge-off status. 

Duty to Update ( Section 623 ) According to Section 623 ( a ) ( 2 ) of the FCRA, creditors must correct any inaccuracies or incomplete information. If an account is charged off, it should be reported as such and not updated with ongoing balances. The account has been reported as a charge-off multiple times, but it still shows a balance due, suggesting that the account status is not accurately maintained. 

Information Retention ( Section 605 ) Under Section 605 of the FCRA, negative information such as charge-offs can remain on a credit report for up to seven years from the date of the original delinquency. However, once charged off, the account should no longer show an ongoing balance. This account continues to show a balance, which is not in compliance with the FCRAs reporting requirements.

Dispute Process ( Section 611 ) I am exercising my right under Section 611 of the FCRA to dispute the inaccurate information reported. I request that you investigate this matter and correct the inaccuracies on my credit report. The continued reporting of this charge-off with an outstanding balance constitutes a misuse of my credit report and a violation of multiple FCRA regulations. 

Please remove the incorrect balance from my credit report and update the account status to reflect the correct charge-off information. I expect a prompt resolution to this matter. Please confirm the correction by mail or email at the addresses listed above. 

Thank you for your immediate attention to this matter. 

Sincerely, XXXX XXXX
Product: Credit card

Synchrony Bank closed my XXXX XXXX XXXX Account claiming that I made a {$30.00} that was returned. This was a payment supposedly done in XX/XX/2023 when my Synchrony Bank Account was on a Natural Disaster Deferment. In other words, no payment was retired. Therefore, I did not schedule a payment for the month of XX/XX/2023. My bank, XXXX XXXX does not have a record of such a payment even being presented from Synchrony Bank for {$30.00}, during the month of XXXX. The last payment my bank has was made and cleared my account on XX/XX/2023, for {$7.00}. Because of the supposed {$30.00} payment being returned, Synchrony Closed my XXXX XXXX XXXX Account. Once again, I did not make the payment of {$30.00} in the month of XXXX, nor did I authorize anyone to make a payment on my behalf.
Product: Checking or savings account

XX/XX/2018 : I submitted account inquiry to know about the details of minimum balance requirements and procedure to terminate my account and withdraw all my money, so that I do not incur fee for low balance. 

XX/XX/2018 : I checked Chase secure messages to take action but my account was already closed and I had lost all my transaction history and remaining balance. 

XX/XX/2018 : An undelivered check resulted in a debit to my account but I lost the funds because Chase had already closed my account. 

I sent request to transfer money electronically to my husband 's account and the bank refused and asked me to go to physical bank location to resolve it. 

I had submitted inquiry for closing the account so that I could take the necessary action and I did not get enough time to decide where and how do I want to withdraw my balance. 

I'm traveling and can not deal with physical checks or go to physical bank location. I do not have USA phone number to communicate with the bank.
Product: Credit reporting or other personal consumer reports

There are unauthorized credit inquiries on my account. 

XXXXXXXX XXXX both of these are on XX/XX/year>.