23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

I recently obtained a copy of my consumers credit report from your bureau and hereby dispute the completeness and accuracy of the following information. This information is injuring my consumer report and I request that you correct this information immediately. 

XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX
Product: Money transfer, virtual currency, or money service

I purchased a paper money order on XXXX. I sent it in the mail a day later. My bank still has not received it. Today, I attempted to cancel it using my phone. The Western Union dedicated to money orders is inoperable because it disconnects after a long sales pitch. The main line is not designed to resolve my issue. The chat function is also not designed to resolve my issue. I have both the store receipt and the stub from the money order itself.
Product: Credit reporting or other personal consumer reports

Im submitting a complaint to you today to inform you I was the victim of identity theft. I researched how to remove the fraudulent items in my report and found that I need to visit the FEDERAL TRADE COMMISSION or https : XXXX to file a report Per FCRA section 605b Credit Reporting Agencies are required to remove/block any items listed on an ID theft report. Please find the ATTACHED documents to assist in the blocking of the erroneous information that is being posted to my report. 
Here is the list of items that do not belong to me or were opened without my permission. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX  XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX  XX/XX/XXXX XXXX XXXX  XX/XX/XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt.
Product: Debt collection

In an attempt to pay a judgment lien, I contacted XXXX XXXX and worked out a settlement amount to pay the judgment in full. In good faith, I paid the agreed amount and requested that XXXX XXXX file a Satisfaction of Judgment so that I could move forward with refinancing my home. After repeated requests, XXXX XXXX will not send the Satisfaction of Judgment or even give an estimated time frame for when they will complete the form. It has been XXXX months since XXXX XXXX cashed my check for the amount owed and verbally they have confirmed that the account has been settled in full since XXXX XXXX. It is now XXXX XXXX and after approximately XXXX different phone calls, I am desperate to get XXXX XXXX to act. I am trying to refinance my mortgage, which potentially saves me XXXX per month but I can not do so without the Satisfaction of Judgment because the title company can not insure the new loan.
Product: Money transfer, virtual currency, or money service

I listed 2 XXXX XXXX concert tickets on XXXX on Friday, XX/XX/XXXX and received a text inquiry from a XXXX XXXX offering me {$600.00} for the 2 3-Day pass wristbands. He offered to pay via Venmo and requested that I give the wristbands to his friend, XXXX. I received 2 {$300.00} payments via Venmo from XXXX and transferred the {$600.00} to my Venmo-linked XXXX checking account. I then agreed to meet XXXX at the XXXX at XXXX XXXX XXXX in XXXX XXXX at XXXX and gave him the 2 wristbands. My bank transfer was subsequently cancelled a few hours later by Venmo and I was given no recourse to obtain my tickets or the {$600.00}.
Product: Credit reporting, credit repair services, or other personal consumer reports

I discovered that some of the information on my credit report was incorrect when I reviewed it. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the 3 credit bureaus to validate these items ( A ). It is not permissible to fail to validate these reporting items as unverified information without providing any proof within the time frame specified by law. My credit report includes the following erroneous information that needs to be investigated and deleted : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I have contacted all three Credit Bureaus/Agencies ( Experian, XXXX XXXX XXXX  and the Creditors ( XXXX XXXX XXXX, XXXX, XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXXXXXX XXXX involved in this matter several times trying to resolve this issue. Notifying them that they were not in compliance with their incorrect report per FCRA and that the accounts were fraudulent and that I'm a victim of identity theft. In return to tell me that these fraudulent accounts were verified and/or belonged to me or no response at all. None of these companies have provide me with any proof such as any original documents bearing my original signature. Either way, the reporting requirements do not comply with FCRA XXXXection 611 ( 15 U.S.C. Section 1681 ) and the information must be deleted immediately.
Product: Debt collection

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Subject : Dispute and Request for Clarification Account Information Inconsistency Dear XXXX, XXXX XXXX XXXX XXXX I am writing to formally dispute and seek clarification regarding the CCS COLLECTIONS account, as reported on my credit reports from your bureau and others. I believe there are inconsistencies and incomplete information related to this account. 
Account Information : Account # : XXXX Original Creditor : XXXX XXXX XXXX XXXXXXXX XXXX  Account Type : XXXX  Account Type - Detail : XXXX XXXX XXXXXXXX Code : Individual Account Date Opened : XX/XX/XXXX  Balance : {$170.00} High Credit : {$170.00} Payment Status : Unpaid Date Last Active : XX/XX/XXXX  However, critical details are missing or inconsistently reported : Account Status : Not provided. 
Monthly Payment : Not provided. 
No. of Months ( terms ) : Not provided. 
Credit Limit : Not provided.

Past Due : Not provided.

Last Reported : Not provided.

Date of Last Payment : Not provided.

Comments : Not provided. 
Under the Fair Credit Reporting Act ( FCRA ), I have the right to accurate and complete information on my credit report. The discrepancies mentioned above prevent me from understanding the full picture of this account. Therefore, I kindly request that you investigate and provide clarification on the missing or inconsistent details. 
I also request that you provide evidence of the debt 's validity, including but not limited to : A complete account history, including the date of the last payment. 
Documentation validating the balance owed. 
Proof of any contractual agreement that authorizes the collection activity. 
Furthermore, I request that this investigation be conducted in compliance with the FCRA guidelines, and the results be reported back to me in writing within the stipulated time frame. 
Thank you for your prompt attention to this matter. I expect your bureau to conduct a thorough investigation and provide a comprehensive response. 
Sincerely, XXXX XXXX
Product: Credit reporting or other personal consumer reports

I wish to contest a derogatory item present on my credit report that I believe to be inaccurate, untrue, incomplete, untimely, and potentially not even associated with my responsibility. Upon thorough examination of my report, I have identified numerous errors and inaccuracies being reported. I kindly request that you carefully review and rectify any and all of these discrepancies, ensuring they adhere to the standards of truthfulness, accuracy, completeness, timeliness, ownership responsibility, FCRA compliance, XXXX XXXX Format compliance, and any other relevant regulatory requirements governing reporting obligations. 

The following disputed information represents allegations that lack sufficient proof of validity and compliance. I insist that you promptly remove these entries from my report. I expect this action to be taken without delay. Below is a list of the contested information : Listed below are the Accounts that are being challenged : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX NOTICE FOR REMOVAL OF INQUIRY REQUEST : According to Section 604 of US CODE 15 USC 1681 et seq., it is clearly stated that any entity requesting access to a consumer 's credit report must have a lawfully acquired and permissible purpose as outlined by the Fair Credit Reporting Act ( FCRA ). We demand to know if you and/or any other reporting party have provable and demonstrated lawful permissible purpose ( s ) for obtaining my credit report profile or any portion thereof. You must provide physically verifiable proof of this lawful permissible purpose, even if I have not authorized the inquiry or have no knowledge of it. Failure to provide such proof means that you must remove any inquiry reporting related to the event ( s ) in question. I am challenging you to demonstrate your mandatorily submitted permissible purpose proofs, and I hereby demand that you delete any such alleged inquiry reporting upon your failure to do so in a timely manner, whether willfully or due to your reckless ignorance.

I am concerned about potential harm caused by mixed or merged information, deviously reported inaccuracies such as status and activity dates, and balance and remark questions. These can directly affect my credit score, credit to balance ratio, debt to income ratio, and my ability to present my true creditworthiness for major loans such as for a vehicle, home, employment, etc.
Product: Mortgage

I am an XXXX working per contract. Last year I had a hard time finding a new contract, so I run out of savings and I fell behind with my bills. 
Finally in XX/XX/XXXX I found a 6 month contract in XXXX XXXX TN, working for the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 
We had a very tight schedule. We were working 7 days a week and over time. 
I received a letter from the mortgage company that my house was in foreclosure however they wanted to help and they were offering me several options. 
The first option was a repayment plan which I wanted to apply for. 
I am offering a 6 month repayment plan of XXXX dollars per month. 
The Bank refused the plan saying I have to pay the XXXX dollars at once. 
My question is why they offering me a repayment plan as a first option if they are not willing to go with it. 
On the other hand a 6 month plan is a reasonable plan that will solve the problem in a relatively short period of time. Instead, they prefer to drag me thru the foreclosure. 
They claim I have to modify the loan, but I say I do not want to do it because my mortgage has a lower interest than any modification. 
They want to get me on a higher rate so they can rip me off. 
Not unusual for a helping hand of a financial institution. 
Best wishes, XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

This morning i checked my XXXX XXXXXXXX XXXX XXXX when a new inquiry For jpmcb card appeared on my account from XX/XX/XXXX. I never applied for a card through them.
Product: Credit card

I contacted XXXX after purchasing a XXXX XXXX to find why a Wi-Fi surround speaker that would be compatible with the TV after staying on the phone with XXXX for XXXX an hour to representative advised me to purchase XXXX speakers and an adapter when the product came in they would help me hook it up After it came in. I called XXXX and their technical support team apologize to me over and over again, stating that whoever sold me the stuff sold me the wrong stuff and that actually XXXX does not have anything compatible with XXXX. They gave me a return label. I returned the merchandise the very next day XXXX speakers, and the adapter all went back to XXXX in the same box with their return label. XXXX only refunded me back for XXXX of the speakers after contacting XXXX multiple times and them opening a case I still have not had any resolution so I contacted Discover to file credit card dispute Discover open a credit card dispute and XXXX responded back stating XXXX they did not receive all the product back too. It was shipping and handling charges. I sent over to Discover a request to reopen the case and they refuse stating that once the case is closed, they do not reopen it. I explained to Discover and I also sent Discover a copy of the itemized receipt of which XXXX did not show and that there was no charge for shipping. Also, I sent correspondence to Discover asking them to reopen the case showing that XXXX said that they were going to look into it they apologized for the inconvenience that they dont understand what happened and why I did not get a full refund. Everything was returned back to XXXX the adapter, and the XXXX speakers that was originally ordered Discover also once again refuses to reopen this credit card dispute.
Product: Credit card

On, XXXX XXXX I called XXXX XXXX and he never answered and blocked me. The Supervisor, XXXX XXXX XXXX my calls and I believe blocked me so I had to call from a new number and he answered XXXX then lied to CFPB and said he called me and found a resolution which wasn't true as I have not received my continuations forms for XXXX months. I emailed and called XXXX XXXX, today, XX/XX/year> and he has refused to answer, therefore there is no resolution to my Continental Finance Company, XXXX XXXX I qualified for because without the continuation forms my payments for the program will not be applied. So once again Continental Finance Company, is fraudulently trying to put me into a situation where my credit will not be applied. Every time XXXX XXXX promises something he doesnt follow through. I want my XXXX months continuation forms as promised and my credit protections payments continued be applying ti my account.
Product: Credit reporting, credit repair services, or other personal consumer reports

This account is inaccurate XXXX XXXX XXXX # XXXX. The Last date of Activity, Account Type - Detail, Payment History, Balance Account Type and an FCRA violation. Please remove this inaccurate account from my credit report.
Product: Credit reporting

I submitted an initial dispute directly with the credit collection furnisher and credit reporting agency XXXX XXXX regarding debt that did not belong to me and received an initial response from the credit furnisher with their evidence ( address, name, medical service provided and dates ) to support their investigation that resulted in them stating the information was mine. The reported this same conclusion to the credit reporting agency Experian. 

I responded to their results with addition information including court records supporting my dispute including the fact that, I never resided at the address stated, never had a medical insurance policy with the company listed, and had been divorced many years prior and their was no joint debt or liability for debt from my marriage. 

I received confirmation of receipt of this correspondence by a signed certified mail receipt form the company. It has since been over 40 days since their receipt of this second dispute with additional supporting information and I have yet received a response. FCRA requires that Credit Furnishers supplying information to credit reporting agencies that adversely affected investigate and report results of their investigation within 30 days. In my case this has not happened. The Credit Furnisher also responded to a dispute through the credit reporting agency that this information remain without further investigation. After disputing this through CFPB the Credit Furnisher has agreed to re-investigate the evidence provided up to 60 days but has already gone beyond the FCRA required timeline for a response to my direct dispute.
Product: Debt collection

Received two identical letters on the same day from Resurgent Capital Services regarding an account that was just dismissed in a court case against LVNV Funding. 
Again, I received this communication AFTER already dealing with them and being told in front of a judge that I would be left alone. 
This letter claimed to validate the debt.l, but was only a report summary which is not proof of ownership, nor does it give them the right to collect on the debt. 
Further, they failed to provide a purchase agreement which shows who has had ownership of the debt and how they can collect on the debt.
Product: Credit reporting, credit repair services, or other personal consumer reports

After multiple attempts to get the agency to investigate Inaccurate and unverified accounts on my credit profile my disputes have been ignored with out any investigation being completed.
Product: Credit reporting, credit repair services, or other personal consumer reports

US BKPT CT TN XXXX XXXX XX/XX/XXXX I've disputed this account with all three credit bureaus. Nothing has happened. 

I didn't authorize the following inquiries on my accounts. 

XXXX XXXX XXXX XX/XX/XXXX XXXX  XXXX XXXX XX/XX/XXXX XXXX   XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XX/XX/XXXX
Product: Money transfers

Transfer money through Moneygram on XXXX/XXXX/15. The money did not get to the recipient. I filed a complain to Moneygram anti-fraud unit, I was told to give them 21days for investigation and resolution.I called them today XXXX/XXXX/15 and I was told no resolution had reach yet. This is causing me XXXX and general stress. I therefore needs your help to get the money to the recipient as soon as possible.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the fair credit reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX XXXX XXXX Account Number # XXXX, Account Name : XXXX XXXX XXXX, Account Number # XXXX, Account Name : XXXX XXXX XXXX, Account Number # XXXX, Account Name : XXXX XXXX XXXX XXXX  XXXX Account Number XXXX XXXX, Account Name : XXXX XXXX, Account Number XXXX XXXX, Account Name XXXX XXXX XXXX XXXX, Account Number # XXXX and Account Name : XXXX XXXX XXXX, Account Number # XXXX Has violated my rights.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 U.S.C 1681c ( a ) ( 5 ) Section states : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

I received my credit report from XXXX  this morning and found some things into the report that I had no knowledge of. Yes last XXXX I received a letter form XXXX XXXX XXXX that I maybe one of 14 million that was in the problem of the credit bureau being breached then. 
From the looks of it they were right I have addresses that I never lived at and the misspelling of my last name as well as some one tried to get credit in my name as well. 

Now I am seeing addresses that I never lived before. 
XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX Single family house XXXX XXXX XXXX Address identification number XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX Single Family XXXX XXXX XXXX Address ID Number XXXX These places I have never lived before. And I never used my son 's name o co apply with me on anything now that is a fraud because his name has been used for different things as well.So that is wrong too, now the spelling of my name is wrong as well over Name identification number XXXX XXXX  this is not my name at all. If your going to fraud by using some one else name spell it right. 
XXXX XXXX XXXX XXXX XXXX TX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX NY XXXX ( XXXX ) XXXX Cash Central  XXXX XXXX XXXX XXXX XXXX XXXX OH XXXX ( XXXX ) XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX NM XXXX ( XXXX ) XXXX So what XXXX XXXX XXXX told me was true. I have companies calling and telling me that I have to renew the house and caXXXX warranty when I do not even own one. I have checked my own back ground check and find that thee are a million XXXX XXXX XXXX 's because it is a common name. I just happen to be one of them. I do feel that I was a victim of ID Theft because to find these tings on my credit report is hindering me from advancing to do better for myself and family. I am trying to get a small business loan now and can not get it because of all of these things on my credit report. It makes me look bad hen I am trying to clean things up and not owe anyone at all. 
these things I did not know about until today
Product: Credit card or prepaid card

I filed a dispute with discover for a timeshare charge I signed the contract on XX/XX/2019 and sent a letter to rescind on XX/XX/2019 due to financial hardship. I sent the two certified letter one on XX/XX/XXXX, and XXXX requesting to rescind. Discovery credit my account and reversed the charges to the company. I was informed that the company sent in documentation that I signed the contract. This was not my dispute. My disputes is that I tried to contact the timeshare company to rescind and they didn't responded to me until they received the dispute. Discover informed on the contract it stated that I can not cancel unless a breach from one party. However I received a email from the time share company stating the following '' We have received notification stating you have filed a dispute with your credit card company in regards to the charges made by the Club. Per our internal policies, once a dispute of the charges has been made, we are compelled to wait until the members financial institution completes its investigation and we receive the outcome of this process to further discuss the submitted cancelation request. 
The Club does comply with the decision made, whether it implies that the banking institution reinstates the funds to the member or not. In the event that the resolution is in favor of the member, the contract signed becomes null and void ; otherwise, we will resume communication with you to discuss a resolution according the outcome of the dispute process. I called Discovery to dispute this decision and was informed that I couldn't. I tried again to contact the timeshare company and again no response. I can not afford this and the high pressure sale tactic during this presentation was misrepresent. If they can not cancel why was it mention in the email if the credit cards refuses to pay they will cancel the contract.
Product: Debt collection

XX/XX/XXXX of this year disputed this transaction with credit bureau. Also sent certified letter to Convergent Outsourcing INC on XXXX.never received a response. 

XXXX XXXX XXXX on Date Assigned XX/XX/XXXX Original Balance {$410.00} Account seriously past due date/account assigned to attorney, collection agency, or credit grantor 's public collection department.