23daVinci/CFPB_Complaints huggingface dataset:
Product: Checking or savings account

I opened a business account with Chase in XXXX. I have been a chase customer since I was XXXX XXXX XXXX. My company is a web design company. On XX/XX/XXXX, I received a letter on my business account saying " We placed a hold on a recent deposit '' for a deposit of {$300.00} on XX/XX/XXXX stating the amount will be placed on XX/XX/XXXX. Also the same day, I received another letter saying " You can not use your account ( s ) and we will close it soon. '' This was caused " of recent activity on the account, or because you didn't provide information we requested. '' They could not provide me any good reason. The customer service rep told me I should be receiving a check for the amount of {$9600.00} in 10 days. After 2 weeks, I went inside a Chase Branch and women that was helping me called the fraud department and they said they are reviewing the funds and will release it once it has been reviewed. Every month I would call the fraud department to get an update and they would say " it's still under review. '' Just recently, One representative told me some of the funds have been approved and some were sent back due to chargeback. I called again and Another representative told me that all funds were charge backed except for 2 which was a total of {$500.00}. Both of these representatives in the fraud department have been telling two different stories. Chase has never sent me another letter since XX/XX/XXXX. I have not been updated on any of the procedure they were doing unless I called. If chargeback did occur, I have not received one chargeback letter from Chase regarding the amount or which customer. I have not been updated which check are being reviewed. I have fulfilled all these customers orders with my own funds without knowing if I received a chargeback or not. Since then, I have put my business on hold/pause, because I can not run a business like this.
Product: Credit reporting, credit repair services, or other personal consumer reports

The other consumer reporting agencies have removed and blocked the inaccurate accounts that were being furnished on my consumer report. I have attached the proof that they have done so. I expect that this be processed immediately so that I do not endure further damages from your reporting of this inaccurate information. Your failure to positively verify these accounts thus far has hurt my ability to obtain credit during this pandemic which is unfair to me and my family.
Product: Student loan

Federal student loans are complete and utter robbery and violate the UDAAP regulations. The way that interest accrues and is charged is criminal. Banks would be fined and shut down for practices like this. I have loans that originated going back to XXXX or XXXX. My total borrowed was {$43000.00}. Before this XXXX payment, I had paid {$27000.00} in payments with a remaining balance of {$37000.00}. Make this make sense. One loan originated in XXXX for {$9300.00}. Repayments began in XXXX. The balances is now {$9900.00} after more than {$5500.00} in payments. In XX/XX/XXXX, the portion of my payment that was applied to this particular loan was {$78.00}. Guess how much was applied to principal?? {$1.00}. Read that again. {$1.00}. That is with an interest rate of 6.55 %. I have two consolidation loans with a rate of 4.875 %. The portion of my XX/XX/XXXX payment that was applied to them was {$130.00}. Again, guess how much was applied to principal?? {$8.00}. Less than {$10.00}. What kind of voodoo math makes 4.875 % of {$130.00} over {$120.00}?? At one point, I think in XXXX, I tried to get those two consolidation loans amortized for a shorter period so that more of my payment would be applied to the principal. They came back and said I couldn't, but just simply making the request caused the 25 year repayment plan to START OVER. Even less was being applied to principal. My complaint is not against my servicer. It is against the government for violating UDAAP, stealing money, and using student loans as a mechanism to keep people in debt. I have attached screenshots which show my XX/XX/XXXX payment details, a possible 10 year amortization schedue, and a printout of all of my student loan details.
Product: Student loan

I was charged two payments of {$8900.00} for my loan repayment in XX/XX/XXXX. My total loan was only for {$8900.00} so I was supposed to be issued a refund. Since XX/XX/XXXXXXXX  it states " refund '' under EdFinancial account history, yet I have yet to receive a refund. I have attempted multiple calls and emails to EdFinancial trying to get information. They have not responded to any of my attempts and have given me no information. I would like to know in what form my refund will be issued ( check vs returning to my account ) and a timeframe that this will occur.
Product: Credit reporting, credit repair services, or other personal consumer reports

By law, TransUnion is violating my rights by reporting inaccurate, unverifiable information. Although TransUnion sent documentation on XX/XX/21 stating an inaccurate account was not reporting on my consumer report, I will attach a document confirming it is being reported.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have a loan with CAPITAL ONE. The current status should not be showing late because I paid it on time XXXX and XXXX Credit Reporting Agencies lacks proper record keeping. The accounts are closed and when I requested records to prove theyre reporting is erroneously they have failed to provide me with any evidence.. Lets correct this immediately. The Bureaus are required to verify for them, but they failed to neither verify nor update me about these complaints. Provide documentation that the Bureau has not abrogated my rights by reporting false information, otherwise remove these accounts immediately. REMOVE THESE FOLLOWING ACCOUNTS COMPLETELY FROM MY CREDIT REPORT. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit card

I opened a Nordstrom card on XX/XX/XXXX16 because the customer service agent at the store said, repeatedly, that I would receive a {$20.00} statement credit as well as a {$20.00} certificate to be used for a later purchase. My husband heard her say this multiple times as well. I did not receive the statement credit, so I contacted their online customer service and was told " sorry, the agent who told you that was incorrect. '' I said that was not acceptable and that I had been given fraudulent information to open the account ( which I would not have opened if not for the supposed promotion of {$40.00} credit in total ) and the response was to give me the credit, but take away the certificate, so in essence still the same {$20.00} value - half of what I was told multiple times I would receive when opening the account. The sales rep who encouraged me to open the account was very persistent and was clearly getting some kind of bonus for signing me up as she announced it very loudly to her colleagues and also placed a phone call to let someone else know she was signing up a new customer. It is obvious that she is receiving a financial incentive for signing people up, and in my case used false information in order to get me to open up an account.
Product: Credit reporting, credit repair services, or other personal consumer reports

Dates : XX/XX/XXXX/ Amounts : {$180.00}, {$3100.00}, and {$38000.00}. Fraud Affidavits for all accounts were sent to the company and credit bureaus. Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Disputes were sent and asked for an authentic contract on file and or application on file Dates : XX/XX/XXXX Fraud Affidavits were sent to the company and credit bureaus and asked for application on file and authentic contract.
Product: Checking or savings account

I am writing to formally file a complaint regarding multiple overdraft fees applied to my account. These fees were assessed despite having sufficient funds available at the time the transactions were authorized. 

However, due to delayed posting of charges and credits, I was unfairly charged overdraft fees. This issue appears consistent with recent findings by the CFPB, which identified similar practices by Navy Federal Credit Union, where transactions settled with insufficient balances despite initially having adequate funds. I believe these practices are deceptive and unfair.
Product: Mortgage

Forged signatures of my deceased father and step mother on XXXX note and deed. As well as loan application. By Countrywide Home LoansRefusal to take payment by Bank of America home loan servicing in XXXX XXXX, then defaulted the loan, then sold the the loan to XXXX. They never sent me notice of sale recorded with XXXX XXXX records office. And I received notice of transfer of loan to XXXX XXXX XXXX XXXX five months after transfer on XXXX XXXX XXXX. The document was dated XXXX XXXX. This was received only after calling them to report their sale being void and that I never received documents or any notice. 
Failure to allow me to assume deceased fathers loan. Required me to refinance in my name and credit. Recorded sale and transfer of XXXX forged deed and note being sold in XXXX has XXXX XXXX allegedly Vice President signature. No other signature. She has never been a vp for any company. And only a account executive. Last employed with Countrywide and Bank of America XXXX. She is listed as a Robo-signer online. Her profile online has her work history as proof. notary XXXX CA know for this kind of fraud. Request for recording made by B of A. Bank of America was not the lender only the servicer and can not default a loan in there name or transfer assignment or sale of deed or note. Only the original Lender which Countrywide went bankrupt XXXX. Also XXXX purchased and made deal with B Of A after knowing that their loans originated by Countrywide are fraudulently done by their own record of winning judgement XXXX of XXXX against Bank of America foe selling them these loans. Yet they still made the agreement. So XXXX is XXXX part knowing of fraud and still contracting and helping these defaults and foreclosures. So they are guilty willingly contracting. I feel like this shows back hand deals between companies to settle dispute. Why would either one deal with the other concerning these Countrywide loans??? 
Also cost of fees and charges go up and up. No reason for this increase in cost every year.
Product: Money transfer, virtual currency, or money service

At XXXX I got notifications a XXXX transaction was made for {$240.00}, however I didnt make that transaction and my bank is holding me accountable for it even though I was dealing with a flat tire at that time! Also they said they cant help me. Well they are my bank they have to help me its a transaction to a unknown person Ive never met or heard of I think its unfair.that someone got a hold of my accounts
Product: Credit reporting or other personal consumer reports

I dispatched a letter dated XX/XX/XXXX requesting the removal of these items which are unknown to me. Upon discovering the relevant legislation today, specifically FCRA 605B ( 15 U.S.C. 1681c-2 ), I learned of the obligation to remove any such items within four business days of the ( date of the previous letter ). I have previously referenced this in my complaint and am reiterating it here. 
XXXX XXXX XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX Balance : {$5400.00} XXXX XXXX XXXX XXXX : {$2500.00} XXXX XXXX XXXX XXXX : {$1500.00} XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX XXXX : {$1400.00} XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX Balance : {$2100.00} XXXX XXXX XXXX Balance : {$1600.00} XXXX XXXX XXXX Balance : {$840.00} XXXX XXXX XXXX XXXX Balance : {$780.00} XXXX  XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX XXXX XXXX XXXX Balance XXXX {$0.00} XXXX XXXX # # XXXX # # # Balance : {$130.00} XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX 2022
Product: Credit reporting or other personal consumer reports

Recently upon checking my credit report I noticed that I have been a victim of identity theft and found numerous credit inquiries that I had no knowledge of. I received notification that my information was involved in a XXXX from XXXX XXXX XXXX XXXX. They stated that my personal information was accessed and downloaded from the banks XXXX  and a XXXX during periods in XXXX XXXX XX/XX/scrub>XXXX XXXX According to Fair Credit reporting Act, Section 605B... It is illegal to report information on my credit report without my permission. Also Law 15 US Code 6802 states that no financial institutioin can share my non public information with a 3rd party entity. Please Remove this item from my credit report. I have once again enclosed the letter i received from XXXXXXXX XXXX XXXX XXXX  and also a FTC report.
Product: Credit reporting, credit repair services, or other personal consumer reports

Inquiry - Loan or credit application XXXX XXXX XXXX XXXX obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX XXXX   obtained a copy of your TransUnion Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX XXXX   obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX XXXX XXXX obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Installment Loan Inquiry XXXX XXXX obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX XXXX ( XXXX ) obtained a copy of your XXXX Credit Report. 
XX/XX/2020 Inquiry - Loan or credit application XXXX XXXX XXXX ( XXXX ) obtained a copy of your XXXX Credit Report.
Product: Credit reporting or other personal consumer reports

I was a victim of Equifax data breach and would like all negative accounts removed and deleted
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 U.S.C 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

FEW INACCURATE AND FRAUD ACCOUNTS ARE REPORTING UNDER MY EQUIFAX CREDIT REPORT. I HAVE BEEN DISPUTING AND NO ANSWER, THEY HAVE NOT BEEN HELPFUL WHAT SO EVER, THEY HAVE PLACED DISPUTE MANY TIMES BUT INACCURATELY AND EBEN SOMETIMES NO DISPUTED HAVE BEEN PLACED, PLEASE FIN ATTACHED MY POLICE REPORT AND THE FTC REPORT FILED. AND HAVE THESE TWO INACCURACIES REMOVED THANK YOU
Product: Credit reporting or other personal consumer reports

Hello these companies has been reporting fraudulent account. I have attached proof/evidence that they are in violation of my consumer right according to these companies has not sent me any proof or violation why I am being charge with alleged debt or why it is placed for charge off. I have tried numerous times to have this situation resolved with no resolutions. 
XXXX  XXXX ; Inquiries : XXXX XX/XX/2022, XXXX XX/XX/2022.
Product: Credit reporting or other personal consumer reports

In accordance with the fair credit reporting act. The list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  15 U.S.C 1681 section 602 A. States I have a right to privacy.

15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instruction.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information and other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting

Several inquiries on my reports are unfamiliar and were not authorized by me. I have been victim of identity theft in the not so distant past. 

I disputed these inquiries only to be informed that inquiries were information that could not be removed as they simply reflect credit checking These false inquiries affect my score and if its information provided by agencies then it has to be removed if it 's not accurate
Product: Credit reporting or other personal consumer reports

In accordance with the fair credit Reporting act XXXX Account Experian, has violated my rights. 


15 USC 1681 Section 602 States I have the right to privacy.

15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for and purpose :
Product: Mortgage

I have been going through the loan modification  with PHH Mo rtgage and was finally approved in  XXXX   XXXX . I finally received my loan modification  ( trial documents ) i n  XXXX   XXXX . I have made all three required payments as set out in the loan modification paperwork ( please see attached copies of check s ). All ch ecks were sent overnight signature required. I contact ed PHH Mortgage  on several different occasions to confirm receipt of payments and was told that my account was current. I recently spoke with my personal ca se manager on  or about  XXXX   XXXX   XXXX  and he confirmed that my account is in good standing and that all payments had been received. I received a call this morning,  XXXX   XXXX   XXXX  at  XXXX  from my VA representative informing me that he had been contacted on  XXXX   XXXX   XXXX  by PHH Mortgage that my account was delinquent and he wanted to know if I had fallen behind on any payments. I assured him that all payments had been made and in fact I had just recently confirmed this information with my  case manager. This  seems to be an ongoing issue w ith PHH Mo rtgage and their lack of accurate book keeping. This is my third complaint to CFPB regarding this mortgage company and I feel it will not be my last.
Product: Credit reporting or other personal consumer reports

I am formally disputing the following late payment entries on my credit report : XXXX  XXXX XX/XX/XXXX {$2100.00} XXXX XXXX XXXX XXXX XX/XX/XXXX {$2100.00} XXXX XXXX XXXX XXXX XXXX, TX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XX/XX/XXXX These entries are incorrect and do not accurately reflect my actual payment history. I have made multiple attempts to get these discrepancies investigated and corrected, yet no meaningful action has been taken. Despite providing all necessary documentation and following up several times, these errors remain unresolved. This ongoing issue has caused financial stress and has taken a serious toll on my well-being. Dealing with these inaccurate entries has been frustrating and exhausting. 
Under the Fair Credit Reporting Act ( FCRA ), I have the right to a credit report that accurately represents my financial history. This includes the prompt correction of outdated or incorrect information. I urge you to take immediate action to update or remove these late payment entries, as failing to do so is a direct violation of my rights under federal law. 
I appreciate your prompt attention to this matter and expect a resolution as soon as possible.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act XXXX XXXX XXXXXXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX, account no.XXXX  is erroneously reporting on my XXXX AND TRANSUNION reports post dispute.The account, balance history, charge-off status ... everything is wrong.First of all, what they are missing was that I paid off the account, over the phone with my XXXX  debit card when the total balance was about 250 dollars..no evidence of that in the record.Secondly, the account is re-aged, the date of 1st delinquency is about 9 months prior to what the record states.

Delete the account from all bureau files ... I can acquire my bank records any time I need it even if they are archived to prosecute the bank and the bureau for statutory damages due me.When my purse was stolen in late 2014 for which a police report was filed someone gained access to my identity and opened many credit accounts in my name.If they were able to abuse this account, they did, they were professional thieves.
Product: Credit reporting, credit repair services, or other personal consumer reports

Equifax and XXXX are reporting incorrectly that I am 90 days past due on the XXXX - partial account numbers XXXX. ( Please see pages 8 and 9 of the attached credit report. ) This account reports a {$0.00} balance and {$0.00} past due. This incorrect reporting is harming my credit score. Please keep in mind that it is impossible to be late on accounts where nothing is owed and nothing is past due.