23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX, XXXX  and Experian Are reporting this Account Inaccurate I have been disputing for about 5 months with each bureau I have attached the dates and months Experian has replied and said the account is verified this account was sold to another company years ago I have attached the letter that shows the company that the account Was sold to the issue is The 3 Bureaus are reporting inaccurate information they are reporting a past due balance of {$4200.00} And its still reporting late payments when XXXX doesnt even own the account any more. 

XXXX  # XXXX Next issue is this account With ( Experian ONLY XXXX XXXX XXXX XXXX  # XXXX I have a active account with this company thats in good standing never missed a payment Yet Experian has 2 accounts the one that I currently have which is fine and they have another account with the same credit card company thats a chargeoff been disputing that account for 5 months and they keep disputing my good account also I dont have this problem with the other 2 bureaus only Experian who is reporting this chargeoff the other 2 bureaus have the correct information which should just be the one account I have with this company I contacted the card company and they only have the card im currently using i explained that to Experian for months now and have been disputing this account and they wont remove it. 



Next issue is with ( Experian Only ) XXXX  and XXXX  removed this account for being inaccurate years ago I contacted the company company and they have no record of the account Experian says it was probably Sold and tells me to get in contact with the company which I have done numerous times and they have no record of the account or of it being sold The account im referring to is XXXX XXXX   XXXX Next issue is with account XXXX I have attached all the paper work that shows this account was sold to another company Then it was referred to a Outside attorney office when I contacted XXXX they sent me a letter saying the account is no longer in there office the account has been paid in full the collection company ( XXXX XXXX ) has Removed the account from all 3 bureaus Experian, XXXX  and XXXX  wont remove the XXXX  they keep referring me to contact XXXX and they keep telling me they dont handle the account anymore but they chargeoff is still reporting on all 3 bureaus
Product: Debt collection

I Q Data International, or RentCollect or whatever new name they choose to use, is a collection agency with hundreds of XXXX, CFPB and XXXX complaints. In my case, they ignored documentary evidence that no debt was owed and instead colluded with a property management company to fraudulently collect " past due '' accounts based on invalid information provided by the " creditor ''. What is especially insidious about this collection agency is that they do not verify the legitimacy of the debt and even after they have enough information to NOT pursue an invalid debt, they merely move forward with collection efforts and try to damage the victim 's credit rating. They claim to operate an ethical and legal business when, in fact, it is clear they do not. To be blunt, I Q Data is a crooked operation that attempts to collect invalid debts. The only way to deal with this company is to retain an attorney. They know they have been retained to collect money from victims who do not owe anything to a property management company. They willingly participate in a shakedown of renters.
Product: Credit reporting or other personal consumer reports

In compliance with the Fair Credit Reporting Act and as a gesture of respect to the Federal Trade Commission Committee on accuracy and completeness of credit information I am formally writing in today to dispute negative information appearing on my credit. This incorrect information is greatly hindering me from getting the credit score I deserve and hopefully, this letter will resolve all the issues on my credit. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) of these items. Your failure to positively verify these accounts and inquiries has hurt my ability to obtain credit. 

Items that need attention : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Date Opened : XX/XX/2023 Balance Owed : {$6400.00} - XXXX XXXX XXXX XXXXXX/XX/XXXX
Product: Credit reporting or other personal consumer reports

Equifax is not report accurate information. I have asked for my consumer report to be updated accurately. 

Name : XXXX XXXX XXXX : XX/XX/1970 SSN : XXXX Address : XXXX XXXX XXXX XXXX XXXX GA XXXX 15 U.S. Code 1681 - Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting The Congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system.

( 2 ) An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers.

( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers.

( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy.

( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter.
Product: Credit reporting or other personal consumer reports

I summited a complaint on XX/XX/XXXX  to Equifax alerting them there is identity theft information on my consumer report on the CFPB portal. The company responded on XX/XX/XXXX  stating that the investigation was complete and all of the items will be deleted. They were initially deleted but Equifax put the identity theft information back on my consumer report without my consent and also without even sending me a reinsertion letter like the FCRA states you should do. That is a violation of the FCRA and also they are willfully and knowingly reporting this information which is a defamation of my character to banks. Furthermore I have also filed a lawsuit against Equifax for violations of the FCRA.
Product: Credit reporting, credit repair services, or other personal consumer reports

There is a fraudulent account reporting as income on my consumer report. The account also is containing transactions & experience between the consumer and the person making the report, which is illegal. 
15 U.S Code 1666b ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.
Product: Credit reporting or other personal consumer reports

I asked for legitimate documents to prove the appearance of these items in the credit report. 

XXXX. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year>
Product: Credit reporting or other personal consumer reports

Unable to access equifax credit score. They keep saying to send in paperwork to provide date of birth confirmation. I have already send this in. It was send priority mail 6 weeks ago. And every contact I have with this company they keep saying to send in date of birth paperwork like my driver license, mail, passport SS car, I have DONE THIS I am still unable to access my credit report. My file is broken! the miss date of birth is a corrupted or broken DATA problem, not a need to send in paperwork problem. I have sent it, I have called 4 times now. STOP telling me to send in paperwork, I HAVE!
Product: Credit reporting or other personal consumer reports

I disputed more than five times XXXX XXXX XXXX XXXX XXXX I stated Im a victim of the XXXX XXXX breach my personal information was compromised XXXX sent in police report ftc report id social and proof of address , and nothing changed got a letter stating information accurate account remains on credit report.
Product: Credit reporting or other personal consumer reports

On all theee credit report I have called XXXX  XXXX bank and asked for proof of these late payments that go back to XXXX and XXXX and the repress that I have spoken with tells me they cant even see whats on my report back that far. I have sent numerous request to have this removed and capital one has not removed this inaccurate information. I also provided a police report that the bureaus told me to file since I was also a victim of identity theft and I have asked once again to also have these inquiries removed as well. Nothing has happened and this being reported on my credit report is holding me back from obtaining a mortgage
Product: Credit reporting, credit repair services, or other personal consumer reports

I discovered that some of the information on my credit report was incorrect when I reviewed it. Sections XXXX ( a ) ( XXXX ) ( A ) and XXXX ( a ) ( XXXX ) require the XXXX credit bureaus to validate these items ( A ). It is not permissible to fail to validate these reporting items as unverified information without providing proof within the time frame specified by law. My credit report includes the following erroneous information that needs to be investigated and updated XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Mortgage

I have a condo in NJ that is in foreclosure. I am now XXXX and on SSDI and my condo is underwater. I got a chapter XXXX discharge surrendering the condo onXX/XX/XXXX. My research shows that three property liens survived the bankruptcy including my first mortgage. The foreclosure process officially started on XX/XX/XXXX with a letter from the bank. It resumed after I got my bankruptcy discharge. On XX/XX/XXXX and again on XX/XX/XXXX I wrote a certified letter and followed it up with a email E SIGNED to my banks attorney and my bank with the letter of XX/XX/XXXX sent as QWR. 
These coorespondences specifically were sent to make sure we were all on the same page as to my intentions and the laws that protected me as a result of the bankruptcy discharge. I said I can not and do not want to save the condo or cure the default but in light of certain obstacles ( Junior Liens, my XXXX and financial status ), how could I deal with so there is continuity so the process would be easier for both and requested relocation money and time? They were at a point in the foreclosure where they were getting ready to Enter Final Judgement which I thought was about having me removed. Regardless, of what I thought, they mailed me a package for me to try and be screened to save the condo dated XXXX and all the copies of certain documents. I was conflicted and confused why they asked this of me as my letter told them I can't save it as per my chapter XXXX petition. I did mail it all on XXXX non certified. I had heard nothing regarding my QWR wanting continuity and asking for relocation money. I got a phone call from my bank on XXXX from loss mitigation that they were looking to do a DIL and asked ME to contact certain Junior Lien holders to make a deal to release their lien s. They emailed me a summary and while I understood what they wanted I had to look further into all of it. My bank it turns out settled a class action suit for abuses and errors during the loss mitigation foreclosure process back in XXXX and I was one of them. They gave me a predatory lending modification. They were fined also for " Conveying conflicting messages to certain borrowers engaged in the loss  mitigation process '' Now that is exactly what they were doing to me again. Asking me to contact these lien holders is a violation of the bankruptcy Injunction. They wanted a move out date. I have still not received a proper answer on my QWR. To even start a DIL it must be in writing explaining the terms. Then they have to go through the courts to ask for certain motions. This is why I wanted a single point of contact. They clearly, were trying to do things for their best interest another major violation. No bank will think about a DIL when there are Junior liens and they knew that. I wanted Relocation money and time to find a place being XXXX. The deed to this condo must be out of my name with no existing liens and you can then get any agreed upon money and time to move
Product: Mortgage

I applied to refinance my home using my VA entitlements with JG Wentworth ( and XXXX XXXX XXXX as the loan officer ) and believe they were deceptive in their practices. I was initially told my interest rate would be 4.25, so I moved forward with the process. I later learned that they would have to raise the interest rate to 4.375. I complained and noted that I had another lender that would process the refi at 4.25 at which point XXXX  said they would match if I got them written proof, i.e. the loan  estimate from the other lender. Which I did provide. XXXX did match the rate but he raised the loan organization fees without consulting or notifying me. I decided to let them move forward as they reduced some of their other fees making it less expensive than the lender they matched. Then 2 days before I was to close on the refinance, I received a call from XXXX telling me there was a mistake and that I had to have 210 days aging in my current loan ( I had made 6 payments which is what I was told was the new VA requirement to do the refi ) and I would be unable to close on the refi until XXXX At which point XXXX sent out a new disclosure which again without my knowledge or consent included doubling the lender fees. Lastly, to make matters even worse not once, but twice they requested an urgent pay off request of my current mortgage which added fees to my account that I had to pay. I never authorized those transactions nor should I be responsible for those fees that they incurred. Due to these deceptive practices I move my refinance to another lender.
Product: Credit reporting or other personal consumer reports

I have tried to remove two repossessions from all of my credit reports. The first is with XXXX XXXX ; car reported stolen and insurance claim paid out Credit Acceptance which is reported as a repo but the account was settled in divorce court
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX And lists of unauthorized inquiries that don't have PERMISSIBLE PURPOSE to be on my credit report. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Mortgage

Family stole property and bank accounts added their selves as benefiuaries. Of accounts opened safety deposited boxes in my name they been mail frauding me for benefits which im entitled.they been using ids.to get vehicals in my name tracking phone and email address to defraud i have no money and the banks aint giving me. No account numbers or calling me to recover property or letting me know of such fraud people that say their taking care of me is lying their stealing my mony for their own proper use i dont need a pay e or i dont neef nobody in charge of assest ssa has failed to give me payments and disclosures i would like all banks with.my social security number allowing such breach to others claiming gaurianship on my accounts trust and property i dont have a car right now i dont live in a house my address is XXXX XXXX XXXX XXXX XXXX  phone number XXXX XXXX XXXX their using my emai and adress to transfer money through accounts so once officers like me find peole.like that hold them accountable of all crown benifits under such allegations to defraud the system i dont have any access to any bank but XXXX XXXX. XXXX XXXX online and accounts shut down. XXXX  hasent allowed me access to accounts shut accounts down i dont have a credit card so findings on them. They need to disactivate morgages and property that got inheritef to me ii never got ihavent got no keys to owned property on XXXX XXXX XXXX i had a contract with XXXX XXXX  and housing authority on purshase of home my aunt XXXX XXXX and XXXX XXXX is stealing me and my brother and sister accounts off a pod accont owned by her but for the benefiuary of us and.my mother XXXX XXXX.she hasent gave us access to accounts in 18 years i would like checks from all claims and findings on tax returns any person playing victim and me incompetant in entent to fraud governments of the law shall be affaidat and tried through united states legislation
Product: Credit reporting, credit repair services, or other personal consumer reports

I have an account reporting on my credit reports that I do not recognize. 
Apparently it's for an apartment complex. The only issue with that is, I've lived in the same house all my life. I was raised by my grandparents and their house was willed to me. It is impossible that I could have incurred this debt. I have tried unsuccessfully to get the company to prove this debt to be mine and they have not responded at all. 

I was told by my boss to complain here to make them do their due diligence or remove the account. I've been requesting validation or removal for exactly one year now and I'm at my wits end. Please help.
Product: Credit card or prepaid card

Customer service is the worst ever. I opened an account with CareCredit through my XXXX office. Who immediately charged my bill to them. I got a receipt with the last 4 digits of this new account. XXXX did not send me an email or anything with my account number and within an hour I tried to call and cancel. They did not want to speak to me without an account number. I spent the 2 hours trying to get through to customer service and when I finally did they said they would have to transferred me to another department only to wait yet again for an hour. Then when I did get through they said they couldn't send me an email either confirming my account existed or to cancel this account. Then I asked for the person name to write down along with the date I cancelled but they said they couldn't give me their name either. This smells like a scam to me. They did not want to give me any confirmation either on my newly opened account or on the cancellation of this account an hour later. I am still not sure what is going on and can't get any good answers.
Product: Debt collection

I contacted XXXX XXXX XXXX regarding a debt that appeared on my credit reports. I sent a letter on XX/XX/2018 ( certified mail ) requesting validation of the debt with a contract bearing my signature. Resurgent Capital Services sent me 2 letters dated XX/XX/2018. One letter states the original creditor was XXXX XXXX with a balance of {$950.00} and the second letter states the original creditor was XXXX XXXX XXXX with a balance of {$940.00}. They did not send any of the information requested such as the contract from original creditors or the requested information proving they are now the owners of the debt. 

My second attempt at contacting XXXX XXXX XXXX was on XX/XX/2018, I sent two more certified letters. Again, I requested debt validation. XXXX XXXX ( XXXX XXXX ) sent a response on XX/XX/2018, well after the 30-day time limit for disputes, but there was still no contract as I requested to validate the debt. They submitted a billing statement. XXXX XXXX ( XXXX XXXX ) sent a response on XX/XX/2018, and they did not submit the contract as I requested but a billing statement. 

( Please note I was on military orders from XX/XX/2018 - XX/XX/2018 and was unable to respond promptly to their non-compliance in a timely matter. ) My third attempt at contacting XXXX XXXX XXXX was on XX/XX/2018. Again, I requested a copy of the contract for purposes of debt validation. XXXX XXXX ( XXXX XXXX ) sent met the same letter dated XX/XX/2018 again, with no contract of debt validation. I have yet to hear from XXXX XXXX regarding XXXX XXXX. 

I will update you if I receive any other communication before XX/XX/2018 which would be within their 30-day opportunity to correspond me. However, I believe they are already in non-compliance with the Fair Debt Collections Practice Act and the Fair Reporting Act because they have failed to provide the debt validation twice already.
Product: Credit reporting or other personal consumer reports

I'm unsatisfied with your assertions and am disputing them due to the absence of any substantial evidence to substantiate your position... I urge you to contest this account! Otherwise, I will pursue legal action against you ... Let 's be crystal clear here : I am a victim of identity theft, and it's a gut-wrenching situation that nobody should have to go through. But instead of finding help and support from your bureau, I've encountered indifference and disrespect. These accounts are a result of ID-Theft and I expect you to remove this immediately : XXXX XXXX XXXX Please delete this account ASAP.
Product: Credit reporting, credit repair services, or other personal consumer reports

To Whom It May Concern : I am writing to update / correct my personal information on file with your company. Please update my address to : XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX Please update my name to XXXX XXXX My only social security number is : XXXX My only and correct date of birth is : XX/XX/XXXX I do not wish to have any telephone numbers on my report. Below are negative account / accounts impacting my credit. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX