23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

I have contacted XXXX XXXX XXXX XXXX  after they sent me a letter and placed a hardship loan write-off from XXXX card, buying an already charged off loan in my name, due to XXXX card failed to let the XXXX XXXX XXXX XXXX know that they had already wrote the account off under a government program. I got sick, XXXX treatments did not work and I am on XXXX  XXXX. My family had helped with assisting bills, however once the XXXX treatments did not work, they stopped assisting. I sent XXXX card a copy of my full XXXX  hearing, signed court decision and a letter explaining my medical condition that led to my hardship. 

XXXX card was very understanding and told me they were writing the loan off under hard ship. 

In my entire life, I had never been late, paid ahead of time all of my bills, even paid more than the amount due. Even while being sick. 

I now received a letter that XXXX XXXX XXXX XXXX bought a closed account under my name with XXXX card after XXXX XXXX refused to provide all documents. I did receive from XXXX XXXX   XXXX XXXX what they received from XXXX card when purchasing an already closed account due to hardship, however it did not include the private court XXXX  paperwork that XXXX card had in my file. 

I in turn called the collection agency XXXX XXXX XXXX XXXX on quite a few occasions. They also admitted to they do not buy hardship loans and agreed to close the file and terminate paperwork. 

I am now asking the collection company to please remove the collection account from all three credit bureaus. 
As a XXXX fighter, I deserve to have a bit of human decency and only asking that the collection be removed and all information of an account they bought through XXXX card that was already closed. Per advised by attorney, XXXX bank sold a bad loan, hardship loan that the bank had already closed and wrote off under government program. Therefore, I should not be penalized by XXXX XXXX XXXX XXXX to due the issue of XXXX selling a closed, wrote-off hardship consumer loan in my name.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is so annoying & frustrating. Ive sent EXPERIAN multiple letters that Im the one whos disputing the items that are UNKNOWN to me. In Experians responses that make the claim that have not initiated any disputes on my behalf due to the fraudulent or high risk nature, and the documents I provided have either been confirmed as fraudulent or deemed as high risk due to the potential for fraud. This is a complete joke. How in the world did they verify these claims? First of all, I know that under FCRA Section 619 Obtaining information under false pretenses that any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined under title 18 United States Code, imprisoned for not more than 2 years, or both. Most importantly, I never sent my documentation to anyone else as it deemed as high risk due to the potential for fraud. Also, according to FCRA 611 ( a ) ( 3 ) Determination That Dispute Is Frivolous or Irrelevant ( A ) a consumer reporting agency may terminate a reinvestigation of information disputed by a consumer under that paragraph if the agency reasonably determines that the dispute by the consumer is frivolous or irrelevant, including by reason of a failure by a consumer to provide sufficient information to investigate the disputed information.

( B ) Notice of determination. Upon making any determination in accordance with subparagraph ( A ) that a dispute is frivolous or irrelevant, a consumer reporting agency shall notify the consumer of such determination not later than 5 business days after making such determination, by mail or, if authorized by the consumer for that purpose, by any other means available to the agency.

Again, under FCRA 617 Civil liability for negligent noncompliance [ 15 U.S.C. 1681o ] Any person who is negligent in failing to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to the sum of ( 1 ) any actual damages sustained by the consumer as a result of the failure; and ( 2 ) in the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorneys fees as determined by the court.

I need your help! As a consumer, I need to correct my credit file for my credit worthiness, credit standing, or credit capacity to obtain my rights and My Financial Freedom that has been DAMAGE. List of items that are UNKNOWN to me : XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX and XXXX XXXX XXXX Date opened XX/XX/2020 Balance {$1300.00}
Product: Checking or savings account

I monitor my bank account online nearly everyday, and I keep getting low balance, alerts sent via text and email, numerous times a day, and the numbers arent adding up, Ive disputed the transactions that I noticed to be fraudulent, but it keeps happening, and the balance amount is no where near correct. So Im not sure if its a bank error, or someone hacking into my account ...? I just dont know what to do at this point. There is thousands of dollars unaccounted for, and I need to know what to do to stop and prevent this from happening. Please help! 

Thank you sincerely, in advance.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is my first endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortion. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Debt collection

This complaint is about Constar Financial Services. XXXX is the debt collector person. 

Hi. I have never done this but I am fed up with the student loan harassment. Because sometimes they cant contact me, they have contacted people who I know. But the worst thing is that they contact my father who is a sick person and has XXXX XXXX XXXX. 
What gave me more anger was that a couple of months ago my father was XXXX and the student debt collector person called him. My father told him that he was in the hospital and he could not talk but that person insisted in making questions.! He called him the other day knowing my father was XXXX the day before to harassign him again. He tell my father that how can he have a house or bills if he cant pay. He calls with different phone numbers, he contacts him even when he is working, he wants to call my father every step he makes, he is like a shadow! I am fed up with this!!
Product: Credit card or prepaid card

I made a reservation at a hotel in XXXX on XX/XX/XXXX. The reservation clearly stated no penalty if cancelled 7 days before arrival. Arrival date was to be XX/XX/XXXX. Several days later, I noticed a charge for {$1100.00} on my credit card. I asked the hotel and they apologized that they did not clearly disclose, but there is a {$1100.00} non-refundable deposit for the stay. This was not clearly disclosed before purchase, or on the email they sent after purchase. They refused to return the amount. I filed a dispute with the credit card provider, and after 60 days they responded that they sided with hotel. The credit card company never asked for any documentation from me. I asked to appeal, and they said all decisions by them are final and no appeals are allowed.
Product: Credit reporting or other personal consumer reports

I have late payments on my account that are not accurate
Product: Payday loan, title loan, or personal loan

This company is taking money from my account without permission. I withdrew the right for them to take anything from my account online in XXXX.
Product: Money transfer, virtual currency, or money service

We were contacted by a telemarketer via phone stating that they were calling from XXXX XXXX XXXX  which we are members of, with promotions to book our stay at XXXX XXXX. We were looking for a trip for our daughter who is turning XXXX. We went ahead and booked from XXXX with a total cost of {$3600.00} + {$50.00} bank fees, flights included. We have emails back and forth with promotion, total cost and requesting payment. When attempting to make the payment with our traveling credit card, payment was declined but because chase  does that to us more often than not when its international we didnt think much of it. They asked us to wire the money to reserve our flight and stay. Yesterday XX/XX/XXXX at around XXXX we stopped at chase to complete the wire. Today XX/XX/XXXX in the morning, I saw an email from XXXXXXXX XXXX XXXX alerting us of suspicious and/or fraudulent activity. I decided to call and confirm that we had indeed made reservations. Unfortunately I came to find out that it was in fact a fraud. We immediately reached out to chase to let them know about the fraud. Receipt showed that funds wouldnt be wired until today XX/XX/XXXX and available until XX/XX/XXXX. Per chase, all they can do is send the bank in XXXX a letter notifying them of the fraud but advised us that money was basically lost. We also contact the bank in XXXX and made them aware of this issue. Information below is where fund were wired INFORMACION XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  I have attached screenshots of email with information in regards to our supposed reservation
Product: Checking or savings account

I have an individual account and a joint account. My partner overdrew the joint account and now Ally will not let me access the funds. I called them and they said I have to bring the joint account positive before I can access funds in my individual account. I am XXXX, my partner is taking care of his XXXX mother and they will not let me use funds available in my individual account. I have to pay rent and I am about to get evicted
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/2021 I sent a letter regarding the frustration I'm dealing with due to the inaccurate and unknown items on my credit report. It has been passed 45 days and I still have yet to receive a response on my request. I'm not sure if my request is being ignored, but I'm sure feeling that way. According to the FRCA Section 611 ( a ), failure to investigate these items within 30 days makes them obligated to delete the items in question. I am demanding that these items be deleted immediately or I will be forced to file litigations due to the frustration I'm dealing with. My information was impacted by the XXXX  data breach and I'm almost sure that's where these erroneous accounts were accumulated.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX is NOT reporting the correct dates, balances or statuses of this account correctly.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX : Back in XXXX+XXXX of XXXX, I was in the middle of an ugly divorce. My Ex Wife was responsible for all the monthly bills but she never paid a XXXX  CC bill totaling {$8.00}, and as a result, I now have a 30 and 60 day late flag on my credit. She later admitted that she intentionally ignored it, but i have absolutely no recourse. Regardless, for {$8.00}, is it really worth significantly impacting someone 's credit over it? I didnt receive a phone call from XXXX XXXX until it was 60 days past due, which I immediately paid and also made a request for them to please reconsider impacting my credit as a result of this. I pay all my bills, yet i now have to explain this situation every single time I 'm buying a car, a home, a student loan, and even at XXXX for my cell phones. Things happen in a divorce, and this was an intentional act to sabotage my credit and she succeeded. How can i settle this once and for all with XXXX XXXX? 

CHASE MORTGAGE : Due to work relocation from XXXX to XXXX, we had to move and sell our house wherever the market was at the time. Unfortunately it was at bottom. Our appraisal came in so low that we were short the amount to pay off our 2nd mortgage, which was with Chase. We offered to refinance and carry the debt and continue to pay it when we move to XXXX but the collateral to that load was my home in XXXX. We negotiated with them that we 'd pay whatever we could at that time and since the govt was insuring these loans back then, they agreed to not process the closing of this account as a short sale. Unfortunately they DID process it as a short sale and I have n't been able to buy a home going on 6 years now as a result of that. It ended up being a scam. They got reimbursed by the Fed, and I got killed with a short sale. Why..? I never had a late payment on that loan, ever. I have 4 credit cards with Chase today, never
Product: Debt collection

I am writing to dispute the accuracy of certain information on my credit report, specifically pertaining to the account with the following details : XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX. It has come to my attention that late payment dates are reported on the aforementioned account, which I believe to be inaccurate. I wish to bring to your attention that, based on the merits of my situation, I was assured by the creditor that no late payments would be reported due to a death in the family. The circumstances surrounding the death in the family led to an agreement with the bank to temporarily hold off on incurring interest and payments. As such, the account status should accurately reflect that payments were made as agreed and that the account was never reported as late. I withhold my consent for electronic communication and explicitly request that all responses be conveyed in written form through the United States Postal Service ( USPS ). I am the primary complainant in this matter, and I hereby grant full authority to the Consumer Financial Protection Bureau ( CFPB ) to thoroughly investigate and address this claim.
Product: Credit reporting or other personal consumer reports

This information has been reported without my consent and is damaging to my financial standing.
Product: Credit reporting, credit repair services, or other personal consumer reports

Disputing late payments and accuracy. 
Account : XXXX XXXX Credit Card In accordance with The Fair Credit Reporting Act this creditor has violated my rights under 15 US Code 1681 section 602 states, I have the right to privacy. 15 US Code 1681 section 604a section 2 also states that consumer reporting agencies can not furnish an account without my written instructions. Under 15 US Code 1666b a creditor may not treat payments on the credit card account under an open and consumer credit plan as late for any purpose. 


This account is also reporting multiple inaccuracies in the months and years of the late reports. This is also a violation of 15 U.S. Code 1681i I respectfully request to be provided specific proof that these alleged late payments were in fact late. I request to see all statements and payments transaction records from the creditors that would prove that my late payment was not submitted on time. It is my understanding that you must verify these items with the reporting creditor for accuracy. If this information is unable to be provided as proof please update my payment history to PAANL status ( paid as agreed never late ).
Product: Credit reporting, credit repair services, or other personal consumer reports

I sent a request for validation to XXXX XXXX XXXX # XXXX for the they claim I owe them, they received my initial letter on XX/XX/2023. They didn't reply in a timely matter of 30 days. Also they didn't furnish the credit bureaus with a notice of dispute on my account. I sent a letter to the XXXX XXXX explaining all of this and told him his company needed to delete it form my credit reports but he chooses not to. Thanks for your review. 

You have NOT provided me a copy of ANY original documentation required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) ( a consumer contract with my signature on it ) and under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified.

The law is very clear as to the Civil liability and the remedy available to me for negligent noncompliance ( Section 617 ) if you fail to comply. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the FCRA Please consider this a formal request to investigate and correct the following inaccurate items on my credit report issued by your agency.

15 U.S. Code 1666b - Timing of payments ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of the Fair Credit Reporting Act is mailed or delivered to the consumer not later than 21 days before the payment due date.

( b ) Grace period
Product: Credit reporting or other personal consumer reports

I have sent out several letters to each company requesting copies of my report and asking for inaccurate information to be deleted and updated. I mailed the first letter XX/XX/XXXX, no response. My second letter was sent on XX/XX/XXXX. I have received no response from either credit bureau with the requested information, or any response at all. The inaccuracies on my report are stopping me from obtaining credit and I want them removed immediately. By LAW they are to respond within 30 days, no response has been made after TWO attempts. PLEASE REMOVE THESE INACCURACIES FROM MY REPORT. 

TRANSUNION My ONLY name is : XXXX XXXX My ONLY XXXX is : XX/XX/XXXX My ONLY Social Security Number ends in : XXXX My ONLY address is : XXXX XXXX XXXX XXXX XXXX SC XXXX Please DELETE these inaccurate accounts that are NOT mine. 


XXXX XXXX XXXX Opened XX/XX/XXXX Balance : {$150.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 

XXXX XXXX XXXX Opened : XX/XX/XXXX Balance : {$550.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 

XXXX XXXX XXXX Opened : XX/XX/XXXX Balance : {$1000.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 

XXXX My ONLY name is : XXXX XXXX My ONLY XXXX is : XX/XX/XXXX My ONLY Social Security Number ends in : XXXX My ONLY address is : XXXX XXXX XXXX XXXX XXXX SC XXXX XXXX XXXX XXXX Opened XX/XX/XXXX Balance : {$150.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 

XXXX  XXXX XXXX Opened : XX/XX/XXXX Balance : {$550.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 

XXXX XXXX Opened : XX/XX/XXXX Balance : {$560.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 

XXXX My ONLY name is : XXXX XXXX My ONLY XXXX is : XX/XX/XXXX My ONLY Social Security Number ends in : XXXX My ONLY address is : XXXX XXXX XXXX XXXX XXXX SC XXXX XXXX XXXX XXXX XXXX Opened : XX/XX/XXXX Balance : {$750.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY. 


XXXX XXXX Opened : XX/XX/XXXX Balance : {$560.00} I HAVE NO KNOWLEDGE OF THIS ACCOUNT. PLEASE DELETE. NO PROOF OF THIS ACCOUNT BELONGING TO ME WAS PROVIDED WHEN REQUESTED. I HAVE NO CONTRACT WITH THIS COMPANY.
Product: Vehicle loan or lease

Company does not make available the vehicle title for transfer at time of payoff thereby requiring both parties to maintain insurance on said vehicle whilst company takes 2 weeks to produce title. I have proof of lost potential buyers because of this practice. Company claims they don't have titles because " they could get lost ''.
Product: Money transfer, virtual currency, or money service

The most recent correspondence filed with the customer Relations. Used name, date of birth/State file number and Social SecurityXXXX XXXX XXXX account XXXX XXXX to obtain an account with Ford Credit, and the information reporting on your credit report is incorrect.
Product: Prepaid card

I purchased the gift card to use on XXXX for a specific purchase but XXXX will not accept this gift card. I have tried using it on several other websites and no one will accept the card. This card is not useful if it can't be spent. Amex is essentially holding this money captive until the date it expires in which they will claim all the funds.
Product: Mortgage

I am contacting you from an attorney 's office. We are in the process of selling real estate. We ordered title insurance commitment from XXXX XXXX XXXX XXXX, of XXXX, WI which showed three ( 3 ) mortgages against the property. One ( 1 ) of the mortgages has now been satisfied, the other 2 are from HSBC XXXX XXXX ( purchased from XXXX XXXX XXXX ). The title company put in requests for both Satisfaction of Mortgages in early XX/XX/XXXX (  around the XX/XX/XXXX ). Today is XX/XX/XXXX, and we have made MANY phone calls to this company ( after waiting on hold for 40mns each time ) to get these satisfaction of mortgages. HSBC states things like they have put in the request, they are in the process or they do n't know anything about it and have to start all over again. We are about to lose our closing. All we want are the 2 Satisfaction of Mortgages for clear title on this property by a company that acknowledges that these loans have been paid. We will lose our closing on XX/XX/XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX, XXXX. XXXX XXXX XXXX XXXX, WI XXXX XXXX XXXX XXXX XXXX telephone ( XXXX XXXX XXXX fax XXXX