23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The account below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account name : XXXX XXXX XXXX ( XXXX ) Amount : {$2100.00} has violated my rights.

* 15 U.S.C 1681 section 602 A. States I have the right to privacy.

* 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions * 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

* 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

The credit bureaus keep disregarding the laws. According to 15 USC1681i ( 5 ) & 15 U.S.C. 1681s-2 ( A ) ( 1 ) the credit bureaus said everything was complete and accurate and I asked them how if the contact information is wrong and the IP address doesn't track to me. This violation after violation is causing me anxiety and a lot of stress a s I have no faith
with this system.
Product: Mortgage

I am filing a complaint against LoanCare regarding an account that has been under dispute since XX/XX/XXXX. I have sent indirect disputes to the credit bureaus and a direct dispute to the creditor. Unfortunately, I have not received any response from LoanCare. I have attempted to dispute the account three times, with the most recent attempt being on XX/XX/XXXX. Each time, I did not receive a response. 

My dispute pertains to an inaccurate 30-day late payment that was reported in XX/XX/XXXX and XX/XX/XXXX. I had previously spoken with a LoanCare representative about an overpayment issue on this account. The representative confirmed that my account would be taken out of auto-pay to apply the excess payments and would automatically resume afterwards. 

However, due to an apparent error by LoanCare, the XX/XX/XXXX and XX/XX/XXXX payments were reported as 30 days late. I strongly believe that this was a mistake made by LoanCare and that these errors are negatively affecting my ability to qualify for new lines of credit.
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/XXXX I sent a certified letter to XXXX 's about the late fee that I was being charged since the first statement, which I never received. The account was opened in XX/XX/XXXX.Payment was made on the account in full through on line banking. Payment posted on XX/XX/XXXX. A/C # XXXX. XXXX XXXX. However there was a late fee which was waived, given this was my first statement that I had not received. This was never corrected despite my attempts. Due to this negative reporting by XXXX 's my Citibank Platinum account was not renewed ( bank refused to send me a new card ). I tried to correct it through the credit bureaus to no avail. I never paid late on any of these accounts. To this date, I still have maintained an automatic payment with CitibankAadvantage.
Product: Credit reporting, credit repair services, or other personal consumer reports

In XX/XX/XXXX, my then fiance and I got a home loan from Countrywide. It was a 7 year, interest only loan, with escrow for taxes, homeowners insurance. Bank of America took over the loan in XX/XX/XXXX, I think. The paperwork only had my name on the loan. I brought the original court stamped documents to The mortgage department of Bank of America. They refused to correct their mistake. Fast forward XX/XX/XXXX.  My fiance and I broke up. I hired an attorney because my now x who was still living in the home refused to agree to sell the home. And split the equity. We went to mediation, where, upon my moving out, I would get {$20000.00} and he would attain his own mortgage within 6 months. I had put a $ XXXX down payment on the home, but agreed to the $ XXXX just to get away from him. In XX/XX/XXXX, the loan converted to an arm. Homeowners insurance with XXXX  XXXX was part of escrow. Each year, from XX/XX/XXXX to XX/XX/XXXX, the annual homeowners premium increased and Bank of America never increased the escrow. I requested an annual annalysis. Instead, after they paid the shortfall for the insurance, Bank of America began reporting the mortgage payments as " late ''. That continued to be reported on my credit until XXXX of XXXX, when the home was sold by his family one year after his death. Oh yes, and 1. They never told me he died, and 2. They stopped paying the mortgage after he died. In XX/XX/XXXX, his son paid the back mortgage. XX/XX/XXXX, the home was sold, for a profit. I received an additional $ XXXX. Here is the rub. In public records, it shows the mortgage was satisfied. In both of our names. By Bank of America. I am trying to fix this misjustice. My credit is under 500. 3 years of late payments on a  mortgage!. My lawyer couldnt help me, except I paid two lawyers over $ XXXX to help prevent these issues. My x should have done what he aggreed to, get his own loan. He honestly could have bought the property outright. Bank of America should be responsible for this. I paid a 7 year interest only loan. Over $ XXXX. With the arm, and with the escrow agreement, they were obligated to increase my escrow so there would not be a shortfall. Please tell me what can I do.
Product: Credit reporting

I am unable to access my free annual credit report online. I have tried several browsers and different computers on more than one internet connection. Each time, I receive an error stating, " A condition exists that prevents us from being able to accept your request at this time, '' with further instructions to call or mail in a request for the report. Those options do not meet my needs. I would like for this federally mandated program to work, as described and as advertised. I am not comfortable mailing my SSN through the mail or typing it in to an automated phone bank. I do n't care to wait 4-6 weeks for my report, when it should be available to me immediately via the web.
Product: Debt collection

I have disputed this account do to the many inaccuracies contained in its reporting. in my disputes I have repeatedly asked EOS CCA to stop calling my work! They continue to disregard my many written and spoken attempts at having them stop contacting me by telephone and for once to provide me with written notification about what this is for! They still haven't mailed me anything but on XXXX XXXX  before I left work, guess who called! EOS CCA and one of their wonderful and charming agents! Who threatened me with legal action if I wanted to receive something by mail, the smart XXXX! well, since they keep violating my rights and disregarding my requests, I assume you people have some authority over this!
Product: Credit reporting, credit repair services, or other personal consumer reports

Hi I am submitting this XXXX XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over XXXX has me at a score around XXXX. That is a huge difference. XXXX paints me as a XXXX. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop XXXX i made this clear for 60 days straight with XXXX  i spoke to a representative agent name XXXX and XXXX and XXXX from the fraud department I prefer to speak to a XXXX rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have XXXX negative credit items outstanding debt now. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers .This was a fist step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than 21 times. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me XXXX XXXX and stopping me from getting this job offer n now im XXXX n cant provide to my XXXX XXXX XXXX XXXX PLEASE HELP ME PLEASE XXXX XXXX now.with no help.
Product: Debt collection

Conns Home Plus Contacts Me Numerous Times A Day, Everyday, From Several Different Phone Numbers. I Was Late On A Payment, And They Have Been Harassing Me Non-Stop. Ive Spoken With The Customer Service Department And Asked That They Only Contact Me Via Email Or Mail ; And They Continue To Call Me Repeatedly Everyday, Several Times A Day.
Product: Credit reporting or other personal consumer reports

I understand that it is my right to obtain a copy of my rental report, under the Fair Credit Reporting Act. I am requesting a copy of my SafeRent report sent to me via mail.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is XXXX XXXX, who is submitting this CFPB complaint myself, and to inform you that there is no third party involved in the process. I sent letters to Equifax Credit Bureau the date of the last letter was on XX/XX/2022. And now we are in the month of XXXX XXXXand still nothing from them. That means Equifax has NOT complied with the FairCredit Reporting Act law and continued to report inaccurate information on my credit report. PLEASE UPDATE OR REMOVE THE FOLLOWING ACCOUNTS COMPLETELY FROM MY CREDIT REPORT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Mortgage

US Bank, as Trustee, sued for foreclosure on my property. I have become informed about the particulars of the role of US Bank and their role as a corporate trustee because the bank has disseminated to the public - statements which specify their duties and role as a Trustee for mortgage loans. To wit, US Bank states as follows, " US Bank, as trustee for thousands of securitization transactions involving many millions of mortgages, is often mentioned in media reports about foreclosures. While trustees are listed on mortgages, and therefore in legal documents as well, as the owner of record, its interest is solely for the benefit of investors. The trustee does not have an economic or beneficial interest in the loans and has no authority to manage or otherwise take action on the loans which is reserved for the servicer. As noted the trustee does not play a role in initiating or managing a foreclosure process and consequently has little, if any information relating to mortgage loan activities including a foreclosure. Depending on the particular trust and pool, the trustee may have very limited information on either the borrower or the property. '' US Bank Corporate Trust Services also states that it " does not initiate, nor has any discretion or authority in the foreclosure process. '' I sent a letter to US Bank Corporate Trust Office, Corporate Trust Services, XXXX XXXX XXXX , XXXX XXXX Minnesota XXXX by way of USPS XXXX XXXX XXXX XXXX XXXX, which was delivered XXXX XXXX, 2015 and XXXX for by G XXXX. The letter asked for confirmation of the public statements made by the Corporate Trustee, in particular, pertaining to their authority ( lack thereof ) in the foreclosure process. I did not receive a response.
Product: Money transfer, virtual currency, or money service

My wife and I were set to close a house and had major issues wiring the money. First, they don't allow wiring to external accounts meaning we could not send directly to the title company ; we had to send the money to our regular checking first. However, XXXX XXXX  before, I was able to wire transfer my earnest money deposit to escrow account without issues. They simply said I am no longer eligible for this service.

So I initiated wire transfer to my regular checking account then. However, there was no movement on assets the day after. So I called in and talked to many representatives. Marcus Goldman Sachs put my funds on hold for XXXX  days for no reasons although they said there were no issues with our money and everything was cleared. No one can provide me reasons of this hold, status of this transfer or anything additional verifications they need. When I ask to withdraw any money, they will come up with all sort of made up reasons and delay our transfers.

We missed our closing date despite initiating the wire XXXX days before close.
Product: Credit reporting, credit repair services, or other personal consumer reports

The terms of service in Equifax 's updated procedure after their recent hack allows them to share your information without my consent. I am on the list of potential victims for this large breach of information, and seek restitution if my information is compromised or my credit score is directly affected.
Product: Credit reporting or other personal consumer reports

On XX/XX/23, I opened a complaint against Equifax for not allowing me to manage my credit freeze online. On XX/XX/23, Equifax closed the case without resolving my issue. As of now, I am still unable to freeze or unfreeze my credit file as needed. On XX/XX/23, I submitted a followup complaint regarding the same issue. Equifax responded by requesting me to verify my identity, and I sent back a letter with the requested documentation. As of now, I am still unable to manage a credit freeze online. For the past year, whenever I login to my account and request anything, I was given the error message " We are temporarily unable to complete this request. Please try again later. '' I believe temporary means a few hours or a few days, but not a whole year.
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/2019 I went to a dealership for an auto repair. The salesman ensured me that I would qualify for a new vehicle through trade. I insisted on having my credit report ran because I did not want another hard inquiry. The salesman stated that he has been in the business long enough that he could evaluate my credit worthiness without a hard inquiry. To my surprise, my credit report was indeed ran, and now I have a inquiry.
Product: Credit reporting, credit repair services, or other personal consumer reports

The payment for the loan payoff to XXXX was sent before the due date and I contacted them advising them that the lender sent the payoff to them. I got an email a week after the due date stating the loan was paid in full and XXXX still reported my loan late 2 weeks later from the email they sent me.
Product: Credit reporting, credit repair services, or other personal consumer reports

Since mid XXXX I've been in distress due to Fico dropping more score drastically from wrong information being reported. It's being reported that I have a 60 day delinquency which I don't. I believe it's that way due to me being in forbearance with my mortgage ( I'm out now ) a comment was put on my account which stated " partial payment agreement ''. every since then fico has been reporting that I have a 60+ day delinquency. This matter is stopping me from moving forward with my finances, business etc. I DO NOT have any delinquency so I need this fixed as soon as possible. What they're reporting is COMPLETELY inaccurate and should be fixed immediately. I will be attaching where it's being reported that I missed a payment.
Product: Credit reporting or other personal consumer reports

This matter arises after reviewing my consumer credit report. I noticed that there were incorrect accounts and even some fraudulent information that's been reported on my Consumer credit report from XXXX  XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX and XXXX. XXXX, Transunion and XXXX never gave me my rights to opt out and they never asked for my permission to furnish this information. 15 USC 1681 A2 XXXX, Transunion and XXXX falsely reported information that resulted in defamation of my character. Furthermore, they have assumed this vital role and have infringed upon my rights to privacy by selling my information to third party debt collectors. In pursuant to 15 usc 1681 ( 4 ) My privacy has been invaded and damage has been done. The damages that arose were to my financial, mental health, emotional and it also stopped me from traveling to and from work. Due to identity theft this should be removed. 15 USC 1681 Congressional findings the first the banking system is dependent upon fair and accurate credit reporting. I hereby put your organization on notice and would like to inform you that I never gave consent to this reporting this report being furnished by you on my behalf. 15 USC 6802 Gramm-Leach-Bliley Act, XXXX, Transunion and XXXX may not disclose as a financial institution non-public personal information to to a non-affiliated third party unless such financial institution clearly and conspicuously disclose to the consumer in writing or an electronic or an electronic form or other form permitted by regulations prescribed under Section 6804 of this title that such information may be disclosed to such third party right to opt out. your organization neither exercises responsibility with fairness and impart impartiality nor protects my right to privacy.15 U.S. Code 1681c1 - Identity theft prevention ; fraud alerts and XXXX XXXX alerts. 15 U.S. Code 1681c2 - Block of information resulting from identity theft. DELETE FRAUDULENT INQUIRES BY XXXX XXXX XXXX XXXX, XXXX XXXX XXXX  XXXX , XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX and XXXX XXXX. PLEASE DELETE FALSE AND DEROGATORY INFORMATION FROM MY CONSUMER CREDIT FILE NOW, THANK YOU!
Product: Credit reporting, credit repair services, or other personal consumer reports

Equifax mishandled my information which has led to a breach that puts myself and millions of others at potential risk. I am extremely disappointed with how Equifax has handled reporting this breach. Very little was done to notify the public for nearly a month after the breach was detected. I received no email, letter, or phone call and instead had to discover it via my son.
Product: Credit reporting or other personal consumer reports

Kindly address this issue on my credit report. I assert that this account is not mine and believe it to be fraudulent.
Product: Credit reporting or other personal consumer reports

I recently obtained a copy of my consumers credit report from your bureau and hereby dispute the completeness and accuracy of the following information. This information is injuring my consumer report and I request that you correct this information immediately. I assume XXXX  days is a reasonable amount of time for your investigation. After your investigation, please provide me with an updated credit report as well as the names, addresses and telephone numbers of the individuals that have been contacted. The information I am disputing is : XXXX XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

ACCORDING TO THE LAW 15USC1681a ( 2 ) Exclusions.Except as provided in paragraph ( 3 ), the term consumer report does not include ( A ) subject to section 1681s3 of this title, any ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; Experian, XXXX, and XXXX are reporting information that certification has not been given with my consent to report an accounts that I have asked for them to remove. XXXX, XXXX XXXX, and XXXX is being reported as a charge- offs and clearly that is an income that the IRS or XXXX hasn't provided me a 1099-C, The creditor has been negligent in misrepresenting that they would report my private information such as my income in their disclosure. According to the law 15 USC 181e 1 ( e ) Procurement of consumer report for resale ( 1 ) Disclosure A person may not procure a consumer report for purposes of reselling the report ( or any information in the report ) unless the person discloses it to the consumer reporting agency that originally furnishes the report. The credit reporting agencies are reporting XXXX as a charge -offs which is illegal. 
ACCORDING TO THE LAW 15USC 1666b ( b ) Grace period If an open-end consumer credit plan provides a time period within which an obligor may repay any portion of the credit extended without incurring an additional finance charge, the such additional finance charge may not be imposed with respect to such portion of the credit extended for the billing cycle of which such period is a part, unless a statement which includes the amount upon which the finance charge for the period is based was mailed or delivered to the consumer not later than 21 days before the date specified in the statement by which payment must be made in order to avoid the imposition of that finance charge. 
ACCORDING TO LAW 15 USC 1681a ( c ) The term consumer means an individual.

( d ) Consumer Report.

( 1 ) In general.The term consumer report means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumers credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing the consumers eligibility for ( A ) credit or insurance to be used primarily for personal, family, or household purposes ; ( B ) employment purposes ; or ( C ) any other purpose authorized under section 1681b of this title.