23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

transuniondid not do a full investigation on the XXXX XXXX account and the XXXX account they did not contact the IRS to see if the debts were truly canceled with the IRS of cause XXXX XXXX and the XXXX will keep stating that is not canceled of cause they will just to keep it reporting now expearin must do a full investigation WITH THE IRS AND XXXX REQUEST FULL DELETION OR REMOVAL OF BOTH ACCOUNTS UNTILL THE FULL INSTIGATION IS DONE YOU MUST INVESTIGATION WITH XXXX AND THE IRS THEN XXXX AND THE IRS i have the irs looking into this how come XXXXXXXX  didn't because they want to keep false information on my credit file i wrote to tHe irs they will get bACK TO ME HOW ABOUT YOU XXXX
Product: Debt collection

This company has repeated attempted to collect a debt that is not mine. It has been disputed, when they are unable to provide documentation, they remove this from my credit report. Then a week later, they add it back on to my report, with no additional information. It has also come to my attention that they are not legally authorized to collection debts in my state of residence.
Product: Checking or savings account

I opened a business checking account on XX/XX/XXXX, with the understanding that {$500.00} deposit will avoid any/all service fees. It has come to my attention on XX/XX/XXXX, at the XXXX branch office while I was depositing a check that {$200.00} was deducted from my account for service fees. I requested/asked the teller ( XXXX ) that I want the {$200.00}, posted/returned into my account was told by her that I needed to go back to branch where I opened my account and request the refund there. I told her that made no sense especially if my account was opened outside the XXXX metro area. Notwithstanding, I called to find out that XXXX XXXX, XXXX Branch Manager, XXXX XXXX @ XXXX ( XXXX ), XXXX XXXX XXXX XXXX XXXX XXXX MD XXXX, no longer worked there, so I asked to speak to the branch manager, was told XXXX XXXX was unavailable that she would call me back [ not ] I called back same day again ( XXXX ) this time she got on the phone. I explained after repeating myself several times for ( XXXX XXXX seconds ) at XXXX EST. She replied that she would get back to with a partial refund I told that would be unacceptable either refund total amount or I would file Complaints and close my account. I find out on ( XX/XX/XXXX ) instead it was {$150.00}, not {$200.00} in service fees while I withdrawing funds of the deposited check on ( XX/XX/XXXX ). She called me back Monday ( XX/XX/XXXX ) at XXXX EST ( XXXX XXXX seconds ) with no full refund. So this is how you extort money from accounts this is what the Authorities need to be aware of!!!!
Product: Credit reporting, credit repair services, or other personal consumer reports

I have a chapter XXXX bankruptcy which was XXXX on XXXX but reported on all three credit bureaus. I received a letter from the United States Bankruptcy XXXX explaining that they do not report bankruptcies to credit bureaus. I also have obtained a letter from XXXX XXXX verifying my security freeze.
Product: Money transfer, virtual currency, or money service

I know I had over {$400.00} in my account and I couldn't access my account I tried to call but got nowhere I was told it's nothing they could do about it and I was buying stock in companies including XXXX
Product: Credit reporting or other personal consumer reports

As I was online only are co signer for the XXXX I'm being charged for the whole are plus more then the car is worth it's been in my XXXX XXXX for almost XXXX  years I find this not ok as the fact they are way over chargeing me
Product: Checking or savings account

My mother 's card was stolen from her after she passed away but before officers and medics arrived on scene. I notified the bank that hee card was missing and they confirmed that it had been used numerous times sent her death. However, they said that they could not do anything until I became appointed as the personal representative of the estate through the court system. I voiced my concerns about the lengthy process and they assured me that they would still rectify the funds because this was a special circumstance. I completed that process and submitted all paperwork appointing myself the representative of the estate and requested the records which took months and many phone calls, voicemail, points of contact to finally receive. It was then i discovered almost {$800.00} of fraudulent charges that continued months after her death. At that time it took them just a few days to decide that they would not rectify the funds at all.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is my request that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific records in my credit file that do not belong to me, or that I have signed any agreement. The items I'm challenging have nothing to do with any transactions I've done or authorized to gain products, services, or money. Please remove the items : XXXX XXXX XXXX XXXXXXXX XXXX Owed : {$0.00} ; XXXX XXXXXXXX Balance Owed : {$0.00} ; XXXX XXXX Balance Owed : {$13000.00} ; XXXXXXXX XXXX XXXX XXXXXXXX XXXX Owed : {$0.00} ; XXXX XXXXXXXX Balance Owed : {$0.00} ; XXXX XXXX Balance Owed : {$13000.00} ; XXXX XXXX, XXXX ; XXXX, XXXX, XXXX ; XXXX XXXX Balance Owed : {$0.00} ; XXXXXXXX XXXX XXXX XXXXXXXX XXXX Owed : {$0.00} ; XXXX XXXX Balance : {$13000.00} ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit card

American Express, listing itself with XXXX different addresses, has repeatedly run my credit report illegally. These inquiries are 'soft ' inquiries, however, it is illegal! I have not been a cardholder or done business with American Express in over 12 years. I also have a LIFETIME ban with all credit reporting agencies for promotional inquiries. I do not know why this company feels that they need my credit report but they will be sued if they run my credit report again. They have done this several times a years for the last several years. American Express is to not contact me or run my credit again for any reason.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have not given you written permission to put anything on my credit profile 15 USC 1681b Permissible purpose of consumer reports Subject to subsection ( c ) any consumer reporting agency may furnish consumer report Under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. You have no permissible purpose by law to contact third parties with my private or personal information. XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$3000.00} and XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$0.00}. Please remove.
Product: Credit card

I applied for a Citi XXXX XXXX Credit Card with the promotional terms of XXXX XXXX points after spending {$2000.00}. Citi now refuses to honor the promotion stating that I have had another card opened in the prior 18 months. However, there is no disclaimer on the application or in the fine print that states this exclusion. Simple case of bait and switch. I have a copy of the application with the promotional terms and the disclaimers as proof.
Product: Credit reporting, credit repair services, or other personal consumer reports

I noticed a Hard Inquiry for a Business Loan on my Experian credit report that I did not recognize : XXXX XXXX XXXX XXXX XXXX The address for the organization is : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX I called the number referenced on the Inquiry and it was disconnected. 
I checked online and there appear to be other people that have had the same thing happen : https : XXXX I have not applied for any Federal assistance or any kind of loan. 
The date of the inquiry was XX/XX/2020 2020
Product: Credit reporting, credit repair services, or other personal consumer reports

I reviewed a current copy of my credit report and show inaccurate or incomplete information listed on my credit report. I show an alleged collector Profit Services Group Account number XXXX. I have never seen or heard to this collector and I have not received and information that has verified such debt in the amount of {$1200.00}. I this alleged account is a direct voliation for FDCPA and has not been verified and has cause due harm to my credit. Please delete this account.
Product: Checking or savings account

I have had my checking account locked and it can not be unlocked unless I call in with a verified phone number. I have only the one phone number but they still can not verify me and now all my funds are locked and I can not feed myself. 

On XX/XX/XXXX I deposited a cashiers check from progressive because the teller would not cash the check. I then had my account frozen and was not able to unlock it unless I called in with a verified phone number. I have no other number and this is my number associated with XXXX  and XXXX. Additionally I called my phone company and they said my name is on the account. Therefore there should be no issue cashing out my available balance. When I attempted to cash out a part of my available balance they had to call the Citi bank fraud team who once again locked my account because I dont have a verified number. I was unable to unlock it even when I brought in a passport and my social security card and asked to please close the account. They declined and said theres nothing that I can do until I get a verified number. I have no idea how to get a verified number and why the system Citi uses blocks me from accessing my own money. I have called over 7 times a day and have no resolution or response
Product: Credit reporting, credit repair services, or other personal consumer reports

Re : Request to investigate and delete Bankruptcy Dear Sir or Madam : While checking my consumer report with LEXIS NEXIS Consumer Disclosure Report I noticed a bankruptcy. This is a formal notice that you are in violation of the FEDERAL FAIR CREDIT REPORTING ACT and THE FAIR COLLECTION PRACTICES ACT. You have failed to verify the validity of this claim. Having this bankruptcy reporting a public information lead to derogatory information reporting to my credit reports with XXXX XXXX XXXX XXXX The FEDERAL FAIR CREDIT REPORTING ACTS ( FCRA ) states " a third party data furnisher can not sell, transfer, or report information. Records show that Chapter XXXX Bankruptcy was filed XX/XX/2017 case:XXXX. I have no knowledge of how this bankruptcy reported to LEXIS NEXIS Consumer Disclosure Report. You are not at liberty to report or verify the validity of this claim. I contacted United States Bankruptcy Court XXXX XXXX XXXX XXXX, XXXX, FL XXXX. They specifically stated that they do report information to credit bureaus nor do they sell or transfer information to data furnisher. You are entilted by federal law to conduct a reasonable investigation into this claim. You are also in violation of a number of federal laws that were created to protect consumers : defamation of character, illegally selling and reporting information to data furnishers. Having this bankruptcy reporting on my lexis nexis consumer disclosure report is a misrepresentation of my true credit worthiness as it as affected my FICO SCORE with the credit bureaus. You have no means to verify the validity or accuracy of this bankruptcy due its origin being illegally reported and sold to other data furnishers on your behalf. Failure to comply shall lead to complaints being filed with Consumer Financial Protection Bureau, State and Local advocacy group, and The Attorney General. I request to receive notification via mail once the investigation has been concluded.
Product: Debt collection

State Collection Service , inc have communicated an assumed debt to me without validating it nor did I give express written consent to do so.
Product: Credit reporting, credit repair services, or other personal consumer reports

I PREVIOUSLY COMPLAINED ABOUT XXXX/LOAN SCIENCE REPORTING AN INCORRECT 1ST DATE OF DELINQUENCY WITH RESPECT TO TWO STUDENT LOANS REPORTING ON MY CREDIT FILES. THE INCORRECT DATE OF DELINQUENCY XXXX/LOAN SCIENCE IS REPORTING IS XXXX XXXX. HOWEVER, THE CORRECT DATE OF DELINQUENCY IS XXXX XXXX. AS SUCH THE ACCOUNTS SHOULD NO LONGER APPEAR ON MY CREDIT FILES.
Product: Credit reporting, credit repair services, or other personal consumer reports

BEST BUY/CBNA Account Number XXXX closed my account due to covid 19 and my income was affected. I was on a payment plan with best buy but due false information the account was never reopened
Product: Credit reporting, credit repair services, or other personal consumer reports

I settled with the companyy for {$2500.00} in XXXX. They received funds on XX/XX/XXXX. I was told they would update my account 10 days after receiving payment. I spoke with them again today and everything is still in limbo. I have attached a copy of my payment and want this updated immediately. Initially, XXXX updated a letter in stating their last payment was in XX/XX/2020. This is inaccurate. I have emailed them multiple times, and have called every day since the beginning of XXXX. This is disappointing to say the least. They do admit to being in receipt of my money now.
Product: Credit reporting or other personal consumer reports

The purpose of this complaint is to have several unauthorized hard credit inquiries removed from my credit report. I received a copy of my credit report from your bureau on XX/XX/2023 and noticed that there are unauthorized inquiries listed. Kindly investigate my claim in accordance with the Fair Credit Reporting Act. If you find any unauthorized inquiries, PLEASE REMOVE THEM AS QUICKLY AS POSSIBLE and send me a copy of my new, accurate credit report. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Debt collection

Ace cash Express  Repeat phone call I called back, they gave me a docket # And claimed I owed {XXXX}. 
I never heard of this company, I never had a cash express loan. Ive never been to this place, They knew the last four of my SS numbers, I live in NY. They said I have to get an Atty and appear in court on Tuesday but would not tell me where or what court? Or I could pay him over the phone now!!! I looked on line for Ace Cash Express and I see they were barred and fined for doing this robo call operation in 2018 in Texas. I have never been there.
Product: Credit card

In XXXX XXXX we paid our motorcycle and truck insurance to XXXX using our BP XXXX Credit Card. This card was closed in XXXX XXXX because XXXX was selling it 's BP cards to Synchrony on XXXX XXXX, XXXX. We moved from XXXX to XXXX in XXXX XXXX and cancelled our XXXX insurance coverage. These refunds were sent back on our closed BP Card. WE HAVE NOT RECEIVED THESE REFUNDS AS OF YET. I have been in contact with XXXX and XXXX several times since then to find out what happened to our refunds. XXXX has maintained from the beginning that they sent the funds on XXXX XXXX, XXXX and have not received them back. Before they can reissue us a refund in check form they need a proof of returned disbursement along with a reference number. XXXX has provided me with documentation proving that the transactions have been sent and confirmed by the bank. XXXX has stated several different things. First that Synchrony would have the funds. A XXXX representative and myself have checked several times with Synchrony and we do not exist in their records. The above stated account was closed prior to the migration so they would not have any information on us. Plus, all that XXXX had was our old account information, nothing for Synchrony ( routing number, etc. ). I have been told by XXXX that they returned the refunds to XXXX but they can not prove it. They know this because this is what always is done to transactions for closed accounts. I have also been told that my account has been purged and that they do not have any records of this account anymore. As of now, XXXX has provided documentation that the refunds have been sent and that they have not been returned to them by XXXX. XXXX has stated that they can not find these refunds and to have XXXX refund us.
Product: Credit reporting or other personal consumer reports

I am writing to contest inaccurate information on my credit report in accordance with 15 U.S.C. 1681c-2 and to formally request the blocking of this erroneous data.Enclosed is a copy of my Police Report/FTC identity theft report ( FTC REPORT XXXX as evidence supporting my identity theft claim. As per 15 U.S.C. 1681e-2, upon submission of an identity theft report by a consumer, credit reporting agencies obligated to block any information flagged by the consumer as stemming from identity theft within FOUR business days. The following information on my credit report is the result of identity theft and should be blocked : I am writing to notify you that I have fallen prey to identity theft. I have reached out to the Federal Trade Commission and lodged a complaint, which is enclosed for vour reference. Mv credit report contains fraudulent ACCOUNTS and INQUIRIES that are not associated with me. All necessary documentation is included in this packet, and copies have been sent to your agency both via fax and through Certfied mail. In addition, I request the immediate removal of the following fraudulent ACCOUNTS and INOUIRIES from my credit report. ACCOUNTS : XXXX XXXXXXXX Account Number : XXXXXXXX XXXX XXXXXXXX Account Number : XXXX
Product: Checking or savings account

My mother sent me money through XXXX she has a limit of XXXX per day with XXXX XXXX. She accidentally sent another {$790.00} on the same day so we could pay the rent and it said that portion would be sent the following day. XXXX XXXX sent the funds to my bank Truist and when I called to ask why I could not access the funds the Truist representative told me they had the funds but that Truist was going to hold them for 3 business days. I called XXXX they said I had to deal with the banks. XXXX XXXX did what they were supposed and sent the funds on the following day now Truist with absolutely zero reason or warrant had taken it upon themselves to just hold the funds for 3 business days. The submitted receipt from XXXX from XXXX XXXX to Truist said the funds would be available on XX/XX/2023 so now no one at Truist can tell me why they will not release my funds!!! Now I can not pay my rent and my landlord will certainly have reason to charge late fees or start an eviction.
Product: Credit reporting, credit repair services, or other personal consumer reports

I called Experian twice to remove a fraud alert from my account but it continues to be updated. I called regarding this issues on the XXXX, XXXX, and XXXX of XX/XX/2020. I was informed that this fraud alert would be removed but everytime i look at my report it is not removed and seems to updated to a new fraud alert after i call. 

I called XXXX for the same situation and was told that the fraud alert would be removed effective immediately across all three reporting agencies but it has not been removed on any of the reporting agencies web pages. 

My credit score  was decreased by 52 on Experian and 74 points on XXXX. I was never given any information as to why it had decreased. Everytime i called i was re-routed to another credit reporting agency that gave me no information as to why my score would have decreased. I believe these organizations are fraudulent and they should be able to report the reasons for any changes to a credit report.
Product: Debt collection

They are calling and messaging me over 10x a day by phone and text messages and calling me from their cell phones and calling my friends and family talking about my debt. I have asked them over a month ago to stop calling me at my cell phone and was told they do n't have too..
Product: Checking or savings account

Hello, on XXXX2024 I was scammed by online Job platform.that time i conatcted to my account claim to dispute the amount and cancel the card, my wells fargo bank immediately give me provisoinal credit.but i never recieved any letter .all of a sudden after 2 and 1/2 month I recived a letter from bank, they will deducted my credit from my account, they find no transection error occur that time, I mention this is a autherized push payment by scammer .It is fraud charge .i already again try to contact wells fargo bank customer service they deny to open the case again .please help me to resolve issue .total amount is {$3300.00} which i was scammed by online platform. 
claim no ... XXXX
Product: Credit reporting or other personal consumer reports

I am writing to formally dispute inaccurate information being reported on my credit report regarding a charge-off. The account in question is listed as follows : Creditor Name : XXXX XXXX Account Number : XXXX Date of Charge-Off : XX/XX/year> It has come to my attention that the charge-off is being reported month after month on my payment history, which is incorrect. According to the Fair Credit Reporting Act ( FCRA ), negative information such as a charge-off should only be reported once, corresponding to the date it was charged off. 
The FCRA requires that credit reporting agencies ensure the accuracy of the information they report ( 15 U.S.C. 1681e ( b ) ). Repeatedly reporting the charge-off each month results in a misleading and inaccurate credit report, which has significantly harmed my credit score. Additionally, the statute of limitations for reporting a charge-off is seven
years from the date of the first delinquency that led to the charge-off ( 15 U.S.C. 1681c ( a ) ( 4 ) ). Continuously reporting this charge-off as a new event each month does not reset the statute of limitations and is improper.

I request that you promptly investigate this account and correct the inaccurate information by removing the repeated entries of the charge-off from my payment history. Please update my credit report accordingly and provide me with a confirmation of these corrections.
Product: Credit reporting, credit repair services, or other personal consumer reports

With my recent credit report, there is late payment marked on it. I did not occur any late payment. I always made sure that I paid on time, why there is a mistake in my credit report? Did you thoroughly check it? The following account needs to rectify, it indicates the company name, balance and date last reported : XXXX XXXX XXXX XXXX XXXX