23daVinci/CFPB_Complaints huggingface dataset:
Product: Checking or savings account

I have received XXXX open checking accounts from TD bank and XXXX XXXX. I received welcome letters and checks. I have reached out to both banks and will call back the next business day to speak with the fraud Department since it is Saturday.
Product: Credit reporting or other personal consumer reports

XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX until college was in the news for fraud and defrauding students out of millions of loans and tuition for non accreditation they closed XX/XX/XXXX I now have unauthorized loans from XXXX in my name in which are inaccurate and untrue. They settled an XXXX XXXX dollar lawsuit in XX/XX/XXXX in which I was neither contacted or reimbursed any funds from settlement. My name is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX Missouri XXXX phone number XXXX
Product: Bank account or service

I had both a checking account and a money market account with Huntington Bank. I transferred the money from my money market to my checking account and then wrote a check in order to move the money to another bank with higher interest rates in XX/XX/XXXX. I then requested that the accounts be closed. My checking account got closed out but the money market was left open. In XX/XX/XXXX I was charged a $ 20 monthly maintenance fee. I spoke with a man on the phone who said he would take care of the fee and have the account closed. However, I was charged another maintenance fee in XXXX and then I was charged XXXX extended overdraft fees of {$25.00} each in XX/XX/XXXX. Someone from Huntington called me and I explained things and they stated they needed to talk to their supervisor. I never received a call back. I called Huntington on XXXX/XXXX/XXXX and spoke with Customer Service. They said they would file a complaint for me and someone would return my call within 15 minutes, but that I needed to call on Monday and talk with an Account Closure rep. No one ever called me back. I called on Monday XXXX/XXXX/XXXX and the man I spoke with was n't able to help. I asked for a supervisor and after waiting 20 minutes on hold, a supervisor who would only give the name of XXXX, said she could n't help me - I needed to be transferred to customer service!! 
I said I would not be put back on hold and requested a call back. She said this was not possible. I was not able to hold any longer. Obviously, I just keep getting a big run around. I want my account closed out and all these erroneous fees removed. I also want to be sure that nothing is reported to a credit bureau
Product: Debt collection

I noticed some inaccuracy on my credit report and disputed the account with the ( creditor ) XXXX XXXX XXXX XXXXXXXX, Also with the Debt collection agency Credit Control Corporation. I also informed them that the information was invalid. They also took my information without permission and made their own decision to report that debt on my credit which I do not owe. They have yet to comply to my requests to remove this inaccurate/invalid information from my report. I am seeking out to you to resolve this issue and follow through with my request. 

According to 15 U.S. Code 1692a - Definitions ( 6 ) The term debt collector means any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another. Credit Control Corporation is a third-party debt collector attempting to collect an alleged debt. 

According to 15 U.S. Code 1692e. False or misleading representations ( 14 ) The use of any business, company, or organization name other than the true name of the debt collectors business, company, or organization.
Product: Debt collection

Dear Portfolio Recovery, I recently received a debt collection notice from your office. I'm writing to you to verify that first you have contacted the correct individual and request that you provide documentation confirming this. Please supply me with a copy of any contract or agreement signed with your company or the original creditor. 

I accordance with the Fair Debt Collections practices Act ( FDCPA ), I request the following information. 

1. Name and address of the original creditor and the account number. 

2. Verification of debt account you are seeking to collect, including evidence that a contact exists creating the amount you claim is owed. 

3. Documentations of all assignments showing transactions of the debt from the original creditor to the current creditor. 

4. Proof that the original creditor securitized the debt. 

5. Documentation showing the assignment 's of the debt from the original creditor the secured trust and then back to the original creditor. 

Additionally, I request that you do not access my credit report or report anything to my credit bureaus. I dispute the validity of this debt amount, and this dispute should be reflected on my credit report if you already reported this debt. 

Permissible Purpose Please state your permissible purpose for accessing my credit information. I dispute you right to do so. 

Notification to other Collectors I dispute that I owe this should you transfer this debt to another collector, please inform them of my dispute requesting the validity to this debt. 

Thank you to your prompt attention to this matter.
Product: Credit reporting or other personal consumer reports

As per the guidance from the Consumer Financial Protection Bureau ( CFPB ) the documents needed are a picture ID, a bill, and a letter from an advocacy group helping me due to XXXX XXXXXXXX XXXX XXXX, which falls under XXXX according to XXXX Final Rule 1002.142 ( b ) ( 4 ) -5 -- 1002.142 ( b ) ( 7 ). I have provided my ID along with the XXXX letter signed by other required documents that verifies me. I kindly request that you block this information from my credit report within four business days, pursuant to section 605C of the Fair Credit Reporting Act. I have given you my identification as well as the information requested from the list of acceptable items which only 2 are required per the Law. I have provided all needed documentation as well as a victim determination letter according to 1022.142 ( b ) ( 6 ). 

To Whom It May Concern, Please consider this letter a formal dispute of the alleged debt pursuant to the FDCPA, 15 U.S.C. 1692g ( b ). I also request verification, validation, and the name and address of the original creditor pursuant to 15 U.S. C. 1692g ( b ). According to, 15 U.S. Code 1681 The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. Under, 15 U.S Code 1681b - Permissible purposes of consumer reports ( a ) IN GENERAL Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report und the following circumstances and no other : ( 2 ) In accordance with the WRITTEN INSTRUCTION of the consumer to whom it relates. I NEVER gave any consumer reporting agency WRITTEN CONSENT to report anything on my consumer report which violates my rights as a federal protected consumer. NO CONSENT IS IDENTITY THEFT. As a consumer I am demanding the deletion of the accounts ( or inquiries ) listed IMMEDIATELY.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act XXXX XXXX XXXX XXXX  number XXXX has violated my rights. 

15 U.S.C 1681 section 602A. States I have the right to privacy.

15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
Product: Student loan

I went to the school back in XX/XX/XXXX and graduated in XX/XX/XXXX with a loan of {$40000.00}. The school has closed and I didnt even receive my diploma and have no way to receive it. Due to the closer of the schools ; because of fraud!! And now Im obligated to repay this loan??
Product: Credit reporting, credit repair services, or other personal consumer reports

I've recently been monitoring my credit report & noticed many inaccurate items, names, and addresses that don't belong to me. You have NOT provided me a copy of ANY original documentation required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) ( a consumer contract with my signature on it ) and under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified or reported inaccurately. The law is noticeably clear as to the Civil liability and the remedy available to me for negligent noncompliance ( Section 617 ) if you fail to comply. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the FCRA I demand the following items be deleted immediately : XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX Name ID # XXXX, XXXX XXXX Name ID # XXXX, XXXX XXXX  XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX, XXXX XXXX XXXX Name ID # XXXX. XXXX XXXX XXXX XXXX, OH XXXX Address ID # XXXX Single family, XXXX XXXX XXXX XXXX, OH XXXX Address ID # XXXX Single family. I have no affiliation with the following phone numbers : ( XXXX  ) XXXX-XXXX, ( XXXX  ) XXXX-XXXX, ( XXXX ) XXXX-XXXX.
Product: Student loan

I tried to ask a refund of approx. {$4000.00} on Aidvantage. According to the COVID forbearance, any payments during the pandemic can be refunded. I tried to do just exactly this on XXXX XXXX and was told the refund would be credited back to my account on XXXX XXXX. There have been no notifications, or movement. I was told some emails would be sent but I never got anything. There should be a {$20000.00} credit by now, but it still currently stands at {$15.00}, XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

In XX/XX/XXXX a Hurricane hit my area in Florida. Since I was affected, I entered into a hurricane repayment plan with Ocwen Mortgage Acct XXXX. Since then, I have paid them {$1100.00} every month on time, never 30 days late. Ocwen Mortgage reporting is GOOD and not reporting behind. 14 months good reporting since the agreement inception. Thank You Ocwen Mtg.

PHH Mortgage company recently took over my Ocwen Mortgage account as of XX/XX/XXXX. Since then they have been reporting me late on my mortgage payments, even though I have been paying them every month Approximately $ XXXX/mo, never 30 days late. I phone and fax them to correct the reporting, but they will not fix it. See attatched. 

I am in the XXXX business, and employers check my credit report to decide if I can work for them or not. Lately, I have been turned down for everything I apply for. Not only a job, but credit cards and applying for credit. 

Every month I have to notify all 3 bureas to correct the negative reporting. So far I have spent 35 hours try to fix the problem. Lately, the bureas have stopped helping me because I reported the dispute before. I have hit a dead end. 

I have been calling, faxing and challenging to get my new Mortgagee to not report me late. They continually post bad credit reporting. They do not want to correct it. My record will always show late for the next 7 years on my Mortgage. Please Help!
Product: Credit card or prepaid card

On or about XX/XX/2017 I made a purchase from XXXX XXXX, a XXXX XXXX. I purchased a power washer and agreed to pay for the purchase through a credit offer from Synchrony Financial ( credit card ). I went on line to Synchrony 's web site to review my bill and set up payments ... There was a " Promotional Purchase '' offered " no interest for 12 months '' I entered into that payment plan. Having participated in other 6-months, 12-months, same a cash offers I thought this was a good deal, until I went on line after my first payment had posted and reviewed my bill. I shocked to see " Promotion Fee '' of {$50.00} added to my bill. I called the company ( XXXX ) to inquire about the {$50.00} fee and was told that by singing up for the " 12-month promotion '' I agreed to pay the {$50.00} fee. I stated that at no time was I told that there would be a fee of {$50.00} to enter into a same as cash payment plan. The customer service person informed me that cost was in the contract I signed, I replied that I was not informed that this type of fee would be imposed. I requested to speak with a supervisor, XXXX # XXXX in XXXX came on the line, I explained my situation to her and she replied : " I 'm sorry Sir there is nothing I can do for you. '' She went on to say that you should have looked at the paper work before signing. I feel that this is a fraudulent action by Synchrony Financial, the {$50.00} fee I was charged would possibly end up being more than any interest I would have paid on a {$400.00} charge over a 12-month period.
Product: Credit reporting

I had a student loan show up from XXXX ; yes XXXX, when I was in college on a XXXX. I did n't even receive any loans at all because I was on an football scholarship. For about fifteen years I have been disputing these loans and I was finally instructed just to file a police report. Well here I am 15 days into that report and XXXX and XXXX has deleted the account from my report finally. Although Experian still shows the account on my report after be demanded to remove it in four days. This has been the worse experience ever. I am a XXXX XXXX player and here I am starring at student loans that were never applied for. And they even show them open in XX/XX/XXXX when I went to school XX/XX/XXXX!
Product: Credit reporting or other personal consumer reports

I am filing this complaint regarding American Express ( AMEX ) and their reporting practices concerning a charged-off account. AMEX charged off my account with a balance of {$7000.00} as of XX/XX/year>. Despite the charge-off, AMEX has failed to issue an IRS Form 1099-C, which is required when a debt is canceled, discharged, or written off.

Under IRS guidelines, creditors are obligated to issue a 1099-C for discharged debt exceeding {$600.00}, as the cancellation of debt constitutes taxable income. Once this form is issued, the debt is considered settled, and creditors are no longer allowed to report the debt as unpaid on consumer credit reports.

Impact on Me : The lack of a 1099-C has created complications in tax preparation and reporting, potentially subjecting me to tax penalties or inaccuracies.
Product: Credit reporting, credit repair services, or other personal consumer reports

Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719XXXX has me at a score around 590. That is a huge difference. XXXX paints me as a XXXX. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 60 days straight with XXXX i spoke to a representative agent name XXXX and XXXX and XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have three negative credit items outstanding debt now. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers XXXXThis was a fist step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than 21 times. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer n now im XXXX  n cant provide to my XXXX XXXX XXXX  daughter PLEASE HELP ME PLEASE im XXXX  now.with no help.
Product: Credit reporting, credit repair services, or other personal consumer reports

id theft victim XXXX XXXX collection XXXX not mine Us bankruptcy Not mine XXXX never late due to covid XXXX XXXX  Never late due to covid XXXX  XXXX XXXX   never late
Product: Credit reporting, credit repair services, or other personal consumer reports

This is not my account : XXXX XXXX  # XXXX Please provide binding agreement, and method of verification for this account. This account does not belong to me.
Product: Credit reporting, credit repair services, or other personal consumer reports

Notice of Intent Lexis Nexis a XXXX XXXX XXXX XXXX XXXX, obtain consumers personal information resells and furnishes information to consumer reporting agencies. Please be advised, The clerks office does not report bankruptcy cases to credit reporting agencies, and it has no input as to what the credit reporting agencies have on record regarding any given bankruptcy case. 
All filings with the court are a matter of public record available through the XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX website : XXXX XXXX XXXX In my case, Lexis Nexis have obtained my Bankruptcy from XXXX, a database unethically because I was not informed. I was an uninformed consumer during this Transaction. You obtained my non-public personal information, then sold my non- public personal information to the Credit Reporting Agencies . I never gave you written consent to collect nor furnish my information in regards to my bankruptcy to the Credit Reporting Agencies. You are in violation of the FCRA law and Defaming my character. The Bankruptcy on my file in the public record section is affecting my livelihood and my character and reputation.
Product: Checking or savings account

Someone had opened an account at Ally Bank in my name and tried to transfer almost XXXX to it.
Product: Credit reporting or other personal consumer reports

As a result of a data breach, my personal information was compromised, leading to unauthorized accounts and credit inquiries being added to my credit report without my knowledge or consent. These accounts and inquiries were not initiated by me, yet they persistently appear on my report, negatively impacting my credit profile. Despite my efforts to address these inaccuracies, they continue to be reflected, raising serious concerns about the security of my personal information and the integrity of my credit report. I request that you investigate and remove the following items : Late Payment : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

My identity was stolen some opened a business credit card on my name from XXXX XXXX XXXX. 
Enclosed is a copy of my ftc identity theft report.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act XXXX Account # XXXX, account # XXXX, account # XXXX, account # XXXX, account # XXXX has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Product: Money transfer, virtual currency, or money service

I am filing a complaintagainst Cash App ( Block Khc. ) ( e to de qual customer service and unfair practices, which violate the Consumer Financial Protection Act ( CFPA ). Specifically, Cash App failed to take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. 
Furthermore, their dispute resolution process a XXXX untair and Seceptive, as they Gif not '' comply with error resolution requirements under the Electronic Fund Transfer Act ( EFTA XXXX and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redress for these violations.
Product: Money transfer, virtual currency, or money service

I am writing to express my concerns regarding Zelles handling of disputes, specifically in light of the recent CFPB lawsuit highlighting significant issues with the platform.Despite using Zelle several times and reporting discrepancies my financial institution and Zelle failed to investigate my claims adequately. They informed me that recovering lost funds was impossible and tracking these transactions was unfeasible. The CFPBs findings indicate that zelle has not only neglected to protect consumers but has also allowed repeat offenders to exploit the system, leaving users vulnerable to scams.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the fair Credit Reporting act XXXX Accounts # XXXX, # XXXX, # XXXX and XXXX XXXX  have violated my rights. 

15 U.S.C 1681 section 602 A. States I have right to privacy. 

15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
Product: Credit reporting

EQUIFAX IS REPORTING A COLLECTION DEBT ON MY ACCOUNT THAT IS NOT MINE XXXX I HAVE TRIED TO RESOLVE IT WITH THEM WITH NO RESPONCE OR CHANGE TO MY REPORT I HAVE ALSO SUBMITTED A COMPLAINT WITH THE COLLECTION AGENCY THAT THE DEBT IS NOT MINE AND NEVR WAS THEY HAVE FAILED TO PROVIDE DOCUMENTATION UNDER THE FAIR DEBT COLLECTION PRATICES ACT AND STILL REPORTED TO THE CREDIT AGENCY EQUIFAX
Product: Vehicle loan or lease

My car was repo by Wells Fargo in XX/XX/2021 during Covid the repo company damages my car. My locks was changed on my car with multiple dents besides a part inside the car was damaged upon them changing the locks. Unfortunately Wells Fargo is refusing to take responsibility of the damages that was done to my car and now that I have 3 payments left they are refusing to repair the damages. Representative XXXX made a assumption that those were Pre existing damage on the car. He have never seen the car prior to the car being repo.