23daVinci/CFPB_Complaints huggingface dataset:
Product: Mortgage

Lakeview Loan LLC # XXXX Lakeview Loan did not properly credit the subsequent payment that I made on XXXX in the amount of {$9900.00}. This payment should have been credited to Principal Only/ Curtailment. I did what they asked me to do, which was to write in the memo " Principal/ Curtailment. I even Yellow Hot lined it. I've needed to contact them several times over the past 3 months
Product: Debt collection

Franklin Collection contacted us by phone about a debt we supposedly owe to XXXX XXXX XXXX in XXXX  XXXX. The amount, they said, was {$1200.00}. However, we paid the bill to XXXX XXXX XXXX in FULL XX/XX/2019. Upon receiving the call from Franklin Collection, we contacted XXXX XXXX XXXX to tell them we paid and we have poof of payment. However, XXXX XXXX XXXX confirmed we paid and that there is no account for debt. We informed me that we have been contacted by Franklin, they said not only they have never referred our account to collection, but that they do not work with Franklin Collection. They work with XXXX XXXX XXXX XXXX XXXX When we informed Franklin, they threatened to ruin our credit history. Please verify this information with XXXX XXXX XXXX that we only used once in our life time. XXXX XXXX XXXX XXXX. We will also be happy to provide proof of payment. 

We demand that Franklin Collection cease and desist. Thank you.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act, XXXX XXXX XXXX # XXXX, has violated my rights.

15 U.S.C 1681 Section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
Product: Credit reporting, credit repair services, or other personal consumer reports

Hi I am submitting this XXXX XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719XXXX has me at a score around 590. That is a huge difference. XXXX paints me as a XXXX. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 60 days straight with XXXX  i spoke to a representative agent name XXXX and XXXX and XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for XXXX hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have XXXX negative credit items outstanding debt now. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers .This was a fist step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than XXXX times. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer n now im XXXX  n cant provide to my XXXX XXXX XXXX  daughter PLEASE HELP ME PLEASE im XXXX  now.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have tried several times to contact the company AmeriCollect about a duplicate account that they are reporting to my credit report and it is affecting me from obtaining credit. My last dispute I attempted was last month and it came back verified and updated. The accounts are the same. Same amounts. Only difference is that one has an A added to the end of the account number. One was reported on my account on XX/XX/XXXX and the duplicate was reported on XX/XX/XXXX.
Product: Checking or savings account

Fifth Third Bank has approved and processed a series of charges to my checking account from the following company XXXX, using an alleged debit card linked to my account, starting on or about XX/XX/XXXX and ending on or about XX/XX/XXXX. Please see the enclosed spreadsheet to show the series of charges that were on my statement that I logged into the spreadsheet for easy reference. I would assume that the company name is an acronym for XXXX XXXX XXXX. None of the products were either ordered by me, or delivered to either my mailing or physical address. 

In addition to the erroneous charges that were made to my checking account, I have never used a debit card from Fifth Third Bank ever in my experience with this bank. I have on several occasions asked for them to cancel the card permanently, and not send me any debit cards. They did initially send me a Debit Card when I opened this account back in XXXX, but I destroyed the card and did not activate this card. 

I consider these charges to be both erroneous and fraudulent. At no time were these charges authorized by me, and they were being paid using a debit card that was not authorized by me. I did contact Fifth Third multiple times in order to address this issue, and while some of the charges were credited back to my account as listed in the spread sheet, Fifth Third currently refuses to cooperate with me in resolving this matter.
Product: Credit reporting, credit repair services, or other personal consumer reports

REQUEST FOR FREE ANNUAL CREDIT REPORT!!! 
I believe that each consumer reporting agency has invalidated the true spirit of the Fair and Accurate Credit Transactions Act. The Act first established XX/XX/2003 was intended to establish a plan whereas common American citizens could obtain a copy of their credit reports at least once a year free of charge. Since each credit reporting agency now has marketing divisions such as XXXX XXXX XXXX XXXX, XXXX XXXX   and XXXX  XXXX, the automation system to obtain the free annual reports is looped into an information request to steer citizens into additional product offers that are excessive and unnecessary. Even though I may have received an approval of an updated credit report from either Experian, XXXX XXXX or XXXX respectively, it is unfair that I need to do a mail request since I can submit my personal information through the Consumer Financial Protection Bureau ( CFPB ) portal. I believe that since the CFPB is the sole responsible oversight party of the Fair Credit Reporting Act, its imperative that any additional solicitation of information from the credit bureaus should be blocked permanently. I along with any other citizen should receive a free credit report upon request. The credit reporting agencies are an important aspect of the national banking system to properly function, but the current aggressive marketing campaign soliciting citizens for an arbitrary XXXX score has gone too far, including but not limited to Experian Boost. We must return to a common ground that is fair for all consumers in the United States, and we must be able to request additional marketing on our own terms. Accordingly, I am making a request for a free credit report with confirmation number to my attached email address. Thank you.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX issued a credit card to someone using my name and SS # and is on my credit report. I have contacted XXXX and reported this as well as Exprian. I believe my SS number may be comprimised. 
I have no documents or any correspondense of this matter
Product: Credit reporting, credit repair services, or other personal consumer reports

I started an application and was unable to finish it. CashNetUSA pulled my credit based upon an incomplete application that I never submitted.
Product: Credit reporting, credit repair services, or other personal consumer reports

While looking at my credit report under the 3 major reporting companies, for example XXXX XXXX, I noticed they all had reported me as being under a Chapter XXXX on one account or another. I was under a Chapter XXXX from XX/XX/XXXX until this year when it was discharged on XXXX. I had my attorney write a letter to them but it's still shows up as a Chapter XXXX on some of the account reports. My XXXX XXXX filed a Chapter XXXX in XXXX of this year just before the Chapter XXXX was discharged but that had nothing to do with me or my Chapter XXXX per my attorney and the bankruptcy trustee since the Chapter XXXX was separated between us.
Product: Bank account or service

I was selling my dryer on XXXX and asking for {$110.00}. 
On XXXX XXXX, 2016, a person texted me and agreed to buy. She/he said a cashier check was sent to me with more than what I was asking for. I asked why. The scammer said it was meant to send to somebody else before it was sent to me in an error and asked me to return the difference. Then the scammer provided the information where the difference should have been sent to. I received a cashier check for {$1800.00} on XXXX XXXX. I went to my local Eastwest bank in XXXX XXXX in California to cash the check on XXXX XXXX. I considered I could get the money on the same day because it was a cashier check. However, the bank teller told me they had to withhold the check for 2 business days to verify if the check was good or not. On XXXX XXXX, the bank released the check and I got the cash for {$1800.00}. I deducted {$160.00} total from {$1800.00}, {$110.00} for the dryer and {$50.00} for the trouble. I sent the difference of {$1700.00} cash through XXXX in XXXX store. XXXX transactions were made to different scammers. Each got {$840.00} after the {$16.00} fee. 
On XXXX XXXX, I was checking my Eastwest bank account online and found out my bank balance was negative. The amount of {$1800.00} was deducted from my account. I called my bank immediately. I was told that cashier check was returned. They referred me to talk to my home branch. 
I spoke to my home branch manager in XXXX XXXX and was asking why I was responsible for the returned fraud check even under the supervision of 2 business days withholding policy in Eastwest bank. We had disagreements on the issue of responsibility of the bad check. The final answer was that I had to take the risk regardless. 
I do n't think it is fair for me to take the loss. It is not my fault. I am innocent. It is absolute bank 's negligence. I would have not cashed the check if the bank had stopped it. It is bank 's responsibility to tell me if the check was good or not with 2 days withholding. I am the victim of the scam. 
I am now asking the authority of the Eastwest bank to take further action to investigate the case. I want my money back.
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/XXXX, I was informed by my loan agent there there was numerous negative accounts on my credit files. I immediately opened up a monitoring service to view my credit file up until now i had no use for any as I rarely use my credit at all and often reside in XXXX much of the year. Upon viewing the authorized accounts on my credit file dating back several years, I immediately contacted the local authorities to begin procedures to protect myself from further harm. I am now following the guidance given to me per the local authorities and contacting each of the credit bureaus and creditors also I am filing with the State Attorney General, FTC, And CFPB. Please Remove the following : XXXX {$5100.00} XXXX XXXX   {$3300.00} XXXX XXXX XXXX {$120000.00}
Product: Credit reporting or other personal consumer reports

This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the Bureau credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of : XXXX  - XXXX XXXX, XXXX XXXX These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint as proof from the US Federal Trade Commission that all the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.
Product: Credit reporting or other personal consumer reports

I am writing to inform you that I am a victim of identity theft, and I have noticed several fraudulent accounts and inquiries listed on my credit report. I request that you block and delete these accounts and inquiries from my credit report, pursuant to 15 USC 1681c-2 ( a ) and the Fair Credit Reporting Act ( FCRA ) 605 ( b ). 
The fraudulent accounts and inquiries that I need blocked and deleted are as follows : Accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Money transfer, virtual currency, or money service

I am filing a complaint against Cash App ( Block , Inc. ) due to inadequate customer service and unfair practices, which violate the Consumer Financial Protection Act ( CFPA ).

Specifically, Cash App failed to take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected.

Furthermore, their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund Transfer Act ( EFTA ) and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redress for these violations.
Product: Credit reporting or other personal consumer reports

I have 5 hard inquiries on my credit report that I dont recognize and they all have the same date
Product: Student loan

As part of a new home loan a check was sent from a law firm to pay off my loan. The first check cleared the law firms bank on XX/XX/19. I called on three different occasions ( XX/XX/XXXX, XX/XX/XXXX and XXXX ) and was given three different answers. Finally I was told that the payment was sent to the wrong department and they were sending the money back to the law firm which could take up to 3 weeks. The law firm did receive the check back and sent the new check to them again. This new check cleared the law firms bank on XX/XX/19. I have once again called 3 times ( XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX ) and again have been given three different answers. I am now being told it will be posted to my account no later than XXXX and it will be back dated to XX/XX/XXXX. We will see what happens on XXXX
Product: Debt collection

I have constantly disputed this debt on my credit because I am a Veteran and have health insurance through the VA. There is no reason why I owe this company money, they should be sending and submitting this to the VA. The hospital took my VA information as well when I was seen because that is who they should have sent this debt to. The account was opened on XXXX XXXX. There are three charges to my credit of {$610.00}. There is another charge on my credit for {$1500.00}. And the other charge is for {$1700.00}. The hospital should know how to submit a claim to the VA. This is a huge issue. The original creditor is XXXX XXXX, the company that put this on my credit is XXXX XXXX.
Product: Credit reporting or other personal consumer reports

I am formally requesting this letter to update the following items in my credit profile which appear to be fairly misleading and erroneous. According to the Fair Credit Reporting Act, 15 USC sections 1681i, you are obligated to finish your investigation within 30 days ; please do so, otherwise, you will violate the Fair Credit Reporting Act XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I HAVE BEEN GETTING PHONE CALLS FROM DEBT COLLECTORS REGAUDING A ACCOUNT MY MAIL WAS STOLEN OUT OF MY MAIL BOX AND SOMEONE WAS ACTING AS ME AND STOLE MY IDENTITY TO OPEN UP FRAUDULENT CREDIT CARDS SO I CNTACTED Equifax, XXXX   and XXXX  CRA. On XX/XX/2020, I mailed Equifax, XXXX  and XXXX   to Block Fraudulent information being reported, accounts for which I am a victim of identity theft. ( ATTACHED ). 
They have been unwilling and/or unable to conduct an adequate investigation and/or failed or refused to block usage of these fraudulent accounts being reported. Please contact these agencies and initiate a formal investigation into possible violations of the Fair Credit Reporting Act and/or Fair Debt Collections Practices Act. I will also be contacting the Attorney General and Postal Inspection Service for other possible violations of the law.
Product: Student loan

Re : Account XXXX : XXXX I would like to make arrangements to settle the above referenced matter. Please provide me with your statement of the amount owing as of XX/XX/2022 together with your assurance that you will accept payment in direct and immediate exchange for the original instrument of indebtedness in its original form. 
Each financial institution has an obligation to respect the privacy of its customers and to protect the security and confidentiality of the customers nonpublic personal information. NelNet reporting information on me to any consumer reporting agency and transferring my nonpublic information without my consent is a breach of this privacy obligation policy. Because no consent was made, this is a form of fraud/identity theft. NelNet has failed to protect my nonpublic personal information which has resulted in substantial harm to my creditworthiness, credit standing, my general reputation of consumer and has inconvenience me with moving forward with my life. NelNet shall promptly notify all consumer reporting agencies of the inaccurate information and provide to the consumer reporting agencies any corrections to that information which should report all late payments from LATE as PAID AS AGEED. 
I am also aware that NOTHING under the Fair Credit Reporting Act requires a financial institution to furnish negative information. I am also aware that an original instrument should have provided to me which I have yet to receive. If NelNet did in fact, send me my original instrument of indebtedness in its original form, please provide those documents as well. 
Per the Freedom of Information Act, NelNet has 15 days to respond. If any of the above information I requested can not be proven or NelNet is unwilling to provide this information, this account must be UPDATED on my consumer report from LATE and PAID AS AGREED immediately to prevent further harm to me and my financial reputation. 
It is my belief that NelNet is engaging in unlawful extortionate means to collect on extensions of credit. Reporting inaccurate information on me without my consent and demanding I pay an alleged debt is a form of extortion. What lawful authority do you have to violate my right knowingly and willingly to privacy with forethought and malice?
Product: Credit reporting or other personal consumer reports

I am writing to formally request the blocking and deletion of certain accounts on my credit report as I am a victim of a data breach. In accordance with 15 USC 1681c-2 ( a ) and FCRA 605 ( b ), I am entitled to have fraudulent items blocked and removed from my credit file. 
The specific accounts that need to be blocked and deleted are as follows : Accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit card

I booked my ticket through Chase Credit card XXXX  for XXXX  on XX/XX/XXXX from XXXX XXXX I was denied boarding on XX/XX/XXXX for the XXXX XXXX ticket number XXXX. I wasnt send an email from the chase credit card XXXX XXXX saying i required a transit visa for travelling through XXXX XXXX. If i was booking through the airline, i would have got that email which states i need a transit visa. i tried to dispute a claim for this through chase Claim XXXX and they will not refund the amount. This shouldnt happen to all the consumers out there. When i tried to contact airlines they dont seem to care about customers, nor did the credit card company.Please help with this request.
Product: Checking or savings account

Made an appointment with local Chase Bank to close out a checking account of a decent. 

1. Appointment with XXXX XXXX 2. Appointment address : XXXX XXXX XXXX XXXX, XXXX, AZ XXXX 3. XXXX 4. Provided XXXX with all necessary documents typically needed to close account 5. XXXX acknowledged all documents needed have been received with one exception 6. XXXX advised that Chase Bank requires. letter from the Social Security Administration stating that SSA has no intention to re-coup previous deposits 7. XXXX stated this is not a SSA requirement, rather a Chase Requirement 8. Spoke with local SSA office who stated Chase should not be doing this 9. Local SSA office stated Chase Bank is the only bank doing this 10. Local SSA office stated that SSA has spoken with Chase Bank multiple times regarding this issue 11. Local SSA office stated that Chase is aware this is not a requirement
Product: Credit reporting or other personal consumer reports

Per federal decrees and germane state rules, no company can report detrimental info if deviant from ethicalness, truth, fairness, accuracy, adequate completeness, necessary timeliness, verifiability, validity, and/or certifiable compliance of reporting statutes otherwise.

Particularly of an infraction is if and when a reporter ( s ) and/or any receiving repository ( ies ) perform willfully NON-COMPLIANTLY and/or in seeming negligent ignorance and/or be it with reckless abandon as related to expectations and actual credit reporting behaviors.

Failure to secure adherence to established credit reporting standards does NOT necessarily lend to factually erroneous or incomplete accusations being allowed to report injuriously and unfairly so versus a consumer ; however, it is not disagreeable that the very intended nature of standards in the industry is to better afford participants the ability and capacity to behave in greatest reconciliation to exigence lawfully.

Hence, the CDIAs own CRRG manual describing the requirements for charging consumer information, within the supposed-to-be applied Metro 2 Data-filled Field Formatted reporting standard ( s ), of which there can be no omittance from without harming the essential, let alone goodness, of likely non-compliantly reported claim ( s ) made by any reporter and passed by any repository of consumer credit dossier ( s ).

It is the poverty of provable integrity that lays the very foundation for a potentially injured consumer to be concerned about any claim ( s ) s ostensible record ( s ) forwarded that lack validity of fact ( s ).

For this and other reasons, I will delineate further below, I REQUIRE THAT YOU act TO WITHDRAW NOW AND evermore THIS CURRENTLY inappropriately REPORTED accusation ( s ), be it inept due to reporter failure to satisfy privilege to report or be it due to any involved body of allegations to successfully navigate through and beyond the summons to contest claims report-ability I have presented and appealed from or of each such persons to ratify document evidence demonstrating factual certifiable compliant reporting procedures, practices, and standards were and are now still absolutely abiding by and in full unison with or of laws that any MUST have obeyed.