23daVinci/CFPB_Complaints huggingface dataset:
Product: Debt collection

On XXXX/XXXX/XXXX XXXX the account was transfer/Sold to XXXX. XXXX XXXX tried for a year to collect on a Debt I was in disagreement about the amount. XXXX XXXX was not able to come up with documentation on how I owed XXXX. I was told by FTC that they must produce documentation on this debt I owe. I call XXXX and they was not able to give information on debt. The XXXX creditors took this debt off my credit report. On XXXX/XXXX/XXXX a default judgment was place against me and on XXXX/XXXX/XXXX I went to court about Midland Funding LLC garnish my bank account. The judge place a judgment against XXXX XXXX for the debt and to immediately release all withheld funds to plaintiff and shall continue withholding and payment of funds as previously order by the court. On XXXX Credit report the XXXX the date it was open was on XXXX/XXXX/XXXX, date of last payment was supposedly been XXXX, the last payment was XXXX, I had a credit limited of XXXX my argument with the XXXX creditors was how could I charge XXXX in 7 months. XXXX was not able to produce any information so the credit companies took it off my file. Midland Funding buys the debt from XXXX XXXX. Midland Funding files a Summon and Complaint against me on XXXX/XXXX/XXXX and on XXXX/XXXX/XXXX the summons expires. I find out about this lawsuit on XXXX and was not able to go present my side because I was not properly served by the officer of the court. I went in and put in a motion to set aside the default judgment and the judge denied giving me another court date. I done my research and Midland Funding LLC is the subsidiaries of Encore Capital Group , Inc. who was sued for fraudulent behavior and my intuitive spirit keep telling me the paper work Midland Funding LLC paper work that was given to me is not correct because the target account number is blot out with a black marker and the Midland Credit Management Number is blot out with a black marker and that seem unprofessional and suspicious to me. And the affidavit do n't state how they came up with the amount I owe on this debt.
Product: Credit reporting or other personal consumer reports

Equifax continue to keep XXXXXXXX XXXX  on my credit report for credit card debt even after I seemed attorney to clear up credit report. It is still on my credit report as delinquent to this day in 2025.
Product: Money transfer, virtual currency, or money service

On XX/XX/2020 I started to receive my unemployment benefits from GDOL which included several deposits for back paided week on my claim. Altogether I received XXXX on XX/XX/2020 I recieced 1 single deposit t which time my account was restricted and subsequently placed with a permanent limitation. I've contacted PayPal numerous times over the past 1, 3 months and I'm still being told that no information can be given. And that no one within PayPal entirety could uplift these restrictions so I can regain access to my full rightfully owned funds. I was a regular UI recipient not a PUA recipient. These are funds that I am lawfully & rightfully entitled to. I've done everything accordingly but PayPal is refusing to release my funds to me and I've followed their procedure thoroughly & now I'm not being given any resolution or solution to withdraw my funds and close my account. And it's been over a full calendar year since these restrictions were first implemented against myself. Please help me recover my funds in a timely manner.
Product: Credit reporting, credit repair services, or other personal consumer reports

To : Whom It May concern : I am writing to dispute a fraudulent charge on my account in the amount of {$2200.00}. 
I am a victim of Identity theft, and I did not make or authorize this charge. I am requesting that the charge be removed, that any finance other charges related to the fraudulent amount be credited, as well and that I receive an accurate statement. This request is made pursuant to the Fair Credit Billing Acts amendments to the Truth in Lending Act, 15 U.S.C. 1666-1666b, 12 C.F.R 226.13. See Also 12 C.F.R 226.12 ( b ) I am writing to request the method of verification for dispute initiated on XXXX XXXXXXXX, XXXX and the subsequent response received on XX/XX/XXXX enclosed with this letter. 
In accordance with FCRA, Section 611, I am requesting this information to review for completeness and accuracy and appropriateness. In lieu of sending the information you can reopen the dispute and ensure a proper investigation is performed. 
I would appreciate a timely response outlining the steps that will occur to resolve this matter. If I do not receive a response I will have no choice but to exercise my right under FRCA, Section 616, and pursue legal action. 

-- CLOSED ACCOUNT 1. XXXX XXXXXXXX XXXX XXXXXXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$2200.00} -This is not my account.
Product: Debt collection

I RECEIVED A LETTER IN THE MAIL AROUND XXXX THE XXXX OF XXXX AND THE LETTER INDICATED I OWED A BILL FROM XXXX AND TO SEE PAGE THREE FOR THE COURT DATE. 

THERE WAS NO RECORD OF PAGE THREE AND IT WAS NOT ATTACHED SO I THOUGHT IT WAS JUST A ATTEMPT TO COLLECT A BILL AND NOT A REAL OR LEGITIMATE PIECE OF MAIL. 

THEN ON XXXX I RECEIVED A LETTER FROM XXXXXXXX XXXX TO FREEZE MY SAVINGS ACCT SO NOW MY ACCOUNT IS NOW RESTRICTED UNTIL FURTHER NOTICE. 

I APPARENTLY HAD A BILL IN THE PAST THAT IM NOT AWARE OF BACK IN XXXX AND KRAMER AND FRANK PC IS TRYING TO COLLECT ON IT. IF THEIR WAS EVER A BILL AT THAT TIME THE STATUTE OF LIMITATIONS WOULD BE UP ON IT RIGHT NOW. 

I HAVE BEEN ON XXXX EVER SINCE XXXX AND I AM CURRENTLY XXXX  FROM END STAGE XXXX FAILURE AND PLAN TO FIGHT THIS. IVE ALSO ATTEMPTED TO CALL KRAMER AND FRANK SEVERAL TIMES AND I GET NO ANSWER. 

I BELIEVE THEIR AN UNETHICAL COMPANY AND THEY ARE INTENTIONALLY LEAVING PAPER WORK OUT SUCH AS COURT DATES TO TRAP PEOPLE LIKE MY SELF. 


KRAMER AND FRANK PC XXXX I SUPPOSEDLY OWE XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I appreciate your taking the time to DELETE some of the erroneous items in my credit file ; however, there are still many items that need to be DELETED. The credit bureaus must verify these items under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). I'm hoping that these disputed items be DELETED immediately. 

XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

Around XXXX, XXXX, XXXX, and XXXX of 2020, I have been trying to dispute the incorrect information from my credit report. I have also sent a big envelope with reporting documents informing them that this account isn't ' mine The documents showed everything that XXXX XXXX had given to ( XXXX XXXX XXXX ) XXXX XXXX had violated my medical rights by sending my XXXX records to this person. I will be sending you all everything that I have and was sent to me and proof I don't own this bill.
Product: Credit card or prepaid card

Did a timeshare tour in XXXX in XX/XX/2021, declined the timeshare, they wouldnt allow us to leave until we spoke to an exit agent who then sold us a travel club promised hugely discounted travel around the world in 2 bed accommodation for $ XXXX- {$490.00} per week. During the sale they did not show us the product just promised lots of things. Paid via Chase Visa card, was nervous but knew I have credit card protection if it was a scam. The company XXXX  XXXX violated my legal rights to cancel by not furnishing me with the log in details to the travel club until way past the time period. Received log in after a month. Once received, it was clear that the whole travel club is a scam and a fake front for discounted travel. Disputed the charge with the bank 3 times, provided solid evidence that it was a scam /breach of contract - goods not delivered as per contract /substandard. Bank rules in the favor of the merchant just by the merchant merely submitting a copy of the contract. The bank did not protect its consumer from a scam and not did the merchant provide evidence that they fulfilled the contract. The merchant did not deliver what was in the contract and paid for. Request full credit for {$4800.00} ( {$4300.00} & {$590.00} ) also some action needs to be taken so this come can not be scamming consumers, maybe their credit card status should be frozen. Their current XXXX XXXX XXXX rating is an F.
Product: Credit reporting or other personal consumer reports

I disagree with account listed below which still appears on my credit report, even after your investigation. I would like this item immediately re-investigated. The inaccuracies are highly injurious to my credit score ( XXXX XXXX XXXX, Account XXXX ) in accordance with The Fair Credit Reporting Act, Public law XXXX, XXXX VI, Subsection A-D, please provide the names and business addresses of each individual with whom you verified the above, so that I may follow up. Please send me an updated copy of my credit report after your reinvestigation.
Product: Credit reporting or other personal consumer reports

I am writing to formally dispute certain information on my credit report, which I believe to be outdated and inaccurate. I recently obtained a copy of my credit report from your agency, and upon reviewing it, I discovered discrepancies that require your immediate attention.
Product: Money transfers

I sent money to my wife in XXXX the sum of {$260.00} and paid a fee of {$10.00} and when my wife told me that she has changed her name from her family name to my family name ( XXXX, XXXX XXXX to XXXX, XXXX XXXX ), i called western union to change the name so she can receive the money but western union refused that unless they call me on my registered cell phone. I told them am XXXX, right now am with XXXX XXXX in XXXX and that my phone is not working, i told them am ready to provide any other form of identification but they refused unless they call me on cell phone, so i requested to cancel the transaction. Instead of them refunding me my total money of {$270.00}, they refunded me {$260.00}, saying that they will not refund me my fee, meanwhile they refused to change the name and also if i have to send another money i will be paying another fee, i request they issue me back my fee so i can send the money again. This is my wife, and my wife is right now without money and I being XXXX has to take care of my family, but western union is making it difficult for me to take care of my wife. I need my refund fee back
Product: Credit reporting or other personal consumer reports

A credit card account for XXXX XXXX XXXX was opened in my name in XXXX  without my knowledge and consent. At the time of the theft I rarely reviewed my credit reports. Once I became aware of this account I contacted the XXXX and the credit bureaus. It's been a fight and a nightmare trying to recover from this. I have taken the necessary steps to fix the problem and I have sent Transunion my identity theft report, proof of identity, and proof of address. All of their requests were sent and yet they still refuse to block this fraud as I have requested. Their negligence is continuing to cause me damages because they choose to collect and report an account I'm not liable for nor benefited from. This is a violation of the FCRA. This account should be blocked under section 605B. Transunion is not doing their job correctly by not following the law ( FCRA ) set aside for victims like myself who are harmed through identity theft.
Product: Credit reporting or other personal consumer reports

Jp morgan card services put an incorrect inquiry on my credit report. I called and explained to them that I hadnt recent applied for a credit card and to not let anymore credit inquiried happen without 3 stage verification. They allowed another inquiry to take place the following day. When I called back to complain to them they stated they cant stop a fraudster from applying for new cards and I explained to them the technology is available for 2 step verification and this shouldnt be going back on my credit report again and again.. i had already placed a fraud alert on my 3 credit reports prior to the seconf inquiry and they were just allowing this to happen.
Product: Credit card or prepaid card

I signed up online for a credit monitoring service called XXXX, which at the time I did not know was Capital One. My credit score at the time, just a few months ago was XXXX. Capital One sent me an offer for a Capital One Quicksilver Card. The offer was the card, 1.5 % cash back on all purchases and if you spend {$500.00} in the first 90 days they would give you a {$150.00} credit. I thought this would be a great way to sav {$150.00} on my car insurance since I pay every 6 months, it reached {$500.00}, no problem. I charged a few things. Then paid it off. I currently have a high balance unrelated to this, I had medical issues and am still not allowed to work due to Covid-19 restrictions. In XXXX. I noticed that I had never received this credit. I called and was told someone in the rewards program would contact me. I received an email on XXXX XXXX, 2020 telling me they could not get into contact with me and to call a number to speak to them. Unfortunately, three days later, my father died of XXXX. My mother died when I was a child and my father was my only parent so, I have been very upset and did not call Capital One although I paid the bills and actually started a checking account with them. The checking account had a similar offer but it is not the focus of this complaint. Also, I am severing all business dealings with them, as they are utterly deceptive I have no reason to believe they will honor their business agreements. Anyway, I finally called them today and at first they told me they had no record of that promotion. While they were on the phone I found a website that listed all of their promotions for a few years and that one was on it. After being transferred around for over an hour they had a representative named XXXX, come back on the line to tell me that I did not qualify for the promotion and he was sorry. He also said the rewards department did not say why I did not qualify but they had the right to change the terms at will. That was the end of the phone call, he said there was no one else I could speak to but gave me the post office box number for their complaint department. A post office box, when they own buildings. This is a clear bait and switch and I've never had a worse experience with a financial institution. They are clearly set up to this to people.
Product: Credit reporting or other personal consumer reports

I appreciate you taking the time to CORRECT some of the information in my credit file ; however, there is still an account that needs to be UPDATED. Sections XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) require the Experian and XXXX Credit Bureaus to validate this account ( A ). I hope these disputed accounts are updated. 
XXXX XXXX XXXX XXXX : {$28000.00}
Product: Credit reporting, credit repair services, or other personal consumer reports

I sent out my first dispute letter to Equifax ( notarized ) on XXXX XXXX and they had thirty days to respond within that timeframe. They responded back and sent me my dispute results which I have uploaded as well. It clearly states the account status updated, payment history, and negative remarks removed / changed. I refreshed my credit report and got a notification from my monitoring app that the status was changed updated or changed back. They did not notify me at all of this change via mail since they have sent me my results after the investigation period. This has negatively affected my ability to obtain new credit and a mortgage loan. They never provided any proof as I requested in my letters from the original creditor, they have ignored my request.
Product: Debt collection

I am writing to you today concerning an account being reported by EOS CCA. I have made several attempts to rectify this matter as EOS CCA has now become unresponsive. On XX/XX/2020, I spoke with a representative by the name of " XXXX XXXX '' who provided me a fax and email address to send him a Debt Of Validation letter. It has now been pass 30 days of notifying them, and I still haven't received any correspondents what so ever. 
I only asked for proof of the allege debt and anything in signature or JUDGEMENT BY LAW stating I was obligated to pay them the total of {$990.00}. EOS CCA is falsely reporting a debt to the three major Credit Bureaus. I have never made any agreement with them nor the original creditor to pay anything, nor was I properly notified of this false reported debt. I am requesting EOS CCA to immediately remove me from their systems and update all 3 major Credit Bureaus specifically ( XXXX, XXXX & XXXX ) on this action. They have failed to follow the guidelines which was all provided to them in the Debt Of Validation letter that supports the Fair Debt Collections Practice Act. In result, EOS CCA are violating my rights and are also causing financial hardship with this debt being reported. We are currently in a time of a Global Pandemic with the COVID-19 virus. As unemployment rates continue to increase, access to funds are crucial for survival. This false report by EOS CCA has prevented me from gaining access to any lenders due to Derogatory Marks on file. At this point they have failed to provide any competent evidence or any legal obligation and EOS CCA is currently in violation of the Fair Debt Collections Practice Act, 15 USC 1692g. If this report is not updated immediately to the 3 major Credit Bureaus, I will be taking legal actions.
Product: Credit card

I have XXXX had until yesterday XXXX a Dillard 's credit card, which is administered by Wells Fargo. I generally have paid my bill for Dillard 's online, and have typically received an email confirming my electronic payment. This month, Wells Fargo also sent a letter by mail to confirm scheduling an electronic payment. 

On XXXX I called Wells fargo to request that they not mail a confirmation to me in the future, to stop sending paper, and was told by a supervisor XXXX XXXX XXXX that by law they have to send both an email and a hard copy letter. 

I asked why they are held to different standards than other credit card companies ( this is Wells Fargo XXXX. My accounts with XXXX, XXXX, XXXX all confirm my payments by email - they do not also mail confirmations. Wells Fargo insisted that all credit card companies also have to mail confirmations every time an electronic payment is made, and that this is mandated by law. This made me question why I do n't receive these from my other credit card companies. 

I was curious whether this was true - so researched further. What I learned, and then confirmed on XXXX with a different Wells Fargo supervisor ( XXXX XXXX, that this is not law, but simply Wells Fargo policy. Wells Fargo chooses to mail me a physical confirmation every time a transaction takes place. 

The law only requires that a credit card company mail to me the first time I pay online. For Wells Fargo, the only paper I can request to stop is the delivery of credit card statements and catalogs. 

I told the supervisor that I happily forgo the pleasure of carrying a Dillard 's card in order to avoid the paper. 

I did n't like the lie told to me by the first supervisor - until questioned further, the supervisor claimed this as law, not policy. Big difference.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act XXXX XXXX account # XXXX, XXXX XXXX account # XXXX, XXXX XXXX XXXX account # XXXX, XXXX XXXX  account # XXXX, XXXX account # XXXX, XXXX  account # XXXX, XXXX XXXX XXXX account XXXX XXXX XXXX XXXX XXXX XXXX account # XXXX, XXXX XXXX account # XXXX, XXXX  account # XXXX, XXXX XXXX XXXX  account XXXX XXXX XXXX XXXX  account # XXXX XXXX XXXX account # XXXX XXXX XXXX XXXX  account # XXXX, XXXX XXXX XXXX account # XXXX, XXXX XXXX XXXX account # XXXX, XXXX XXXX account # XXXX XXXX XXXX XXXX XXXX account # XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A stated I have the right to privacy 15 U.S.C 1681 section 604 A section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions.
Product: Student loan

My servicer, Nelnet, does not allow me to view communications without opting into electronic communication and also failed to send certain correspondence by mail. I just recently started a government job and qualified for PSLF. I filled out the form and my loans were to be transferred to XXXX from Nelnet. 

I got an email that there was a form to view about this from Nelnet, but when I logged in, there was no way to view it without signing up for EStatements, which I did not want to. I 've previously missed notification to renew my income-driven repayment as a result of unclear correspondence and I only wanted to correspond by mail. This would n't be an issue if I had received the notice of transfer by mail, but I have zero correspondence from them about this. The email that there was a document to view about the transfer was XX/XX/2017 and as of today ( XX/XX/2017 ), I still do n't have what I need.
Product: Credit reporting, credit repair services, or other personal consumer reports

Upon reviewing my updates, unauthorized inquiries are being reported to my personal credit file. The XXXX, XXXX, and TransUnion Credit Reporting Agencies has not complied with the Fair Credit Reporting Act, 15 USC Section 1681i and 605b, and continued to report unverified information without providing any proof required by law. The 3 Credit Bureaus have failed to properly identify and provide within the necessary time allowed by law any verifiable proof. The following information is inaccurate & I never authorized for my credit to be accessed. They have failed to provide me with the written authorization or remove these inquiries from my credit file. I need the following inquires to be removed ; XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX
Product: Credit reporting or other personal consumer reports

First I need to state my right to privacy is paramou

nt. Im enforcing this right with this dispute letter. Per 15 U.S. Code 1681 ( a ) ( 4 ) you have full responsibility to exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. Im exercising this right under the code. Please see the following information is handled with the utmost fairness, impartiality and respect for my right to privacy. Under 15 U.S. Code 1681b ( permissible purpose ) I have never granted this company any permissible purpose. They are in strict violation of this code. I need this account ( s ) removed from my report as they are damaging my reputation, character, credit
worthiness, credit standing, credit capacity, etc. Since you are required to protect my privacy I need this matter handled with the utmost urgency. 

XXXX XXXX XXXX