23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

To Whom It May Concern : I was in the process of applying for new employment and it was brought to my attention that there is some inaccurate information reporting on my credit report.I received a copy of my credit report and to my surprise I saw all these inaccurate items that are not correct. By the way I hope that this does not hinder my ability to obtain employment due to this inaccurate information showing. I was advised by a legal friend of mine that under 15 US Code 1681a section 603 ( k ) ( b ) ( ii ) can be considered an adverse action.

Therefore I want the following accounts to be updated to the correct amount, date, status, open and closed date, last date of activity and time.

If you can not complete this request, please delete the accounts immediately. I have provided an exhibit of evidence showing the inaccuracies of my reports. 
Please investigate if every piece of information is correct. If not, please remove it from my credit report. 

XXXX. 15 U.S. CODE 1681N - CIVIL LIABILITY FOR WILLFUL NONCOMPLIANCE Account Number : XXXX Delete this account. 
XXXX. The inquiry was not authorized XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The inquiry was not authorized XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 

XXXX. The following personal information is incorrect Account Number : CURRENT ADDRESS : XXXX XXXX XXXX, NC XXXX XXXX. The following personal information is incorrect Account Number : PREVIOUS ADDRESS : XXXX XXXX XXXX XXXX, NC XXXX XXXX. XXXX XXXX CODE XXXX - PERMISSIBLE PURPOSES OF CONSUMER REPORTS SECURCRED Date of inquiry : XX/XX/XXXX Delete this account. 
XXXX. The following personal information is incorrect Account Number : PREVIOUS ADDRESS : XXXX XXXX XXXX XXXX, NC XXXX XXXX. XXXX XXXX CODE XXXX - PERMISSIBLE PURPOSES OF CONSUMER REPORTS CAPITALONE Date of inquiry : XX/XX/XXXX Delete this account.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX has violated my rights. Or a list of inquiries : 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Debt collection

I received a call and letter from Nations Recovery Center on XX/XX/XXXX to collect a debt from a judgement that was vacated in XXXX XXXX 2 years ago. Previous to this call I dealt with Nations Recovery two years ago where I provided them proof that this debt was no longer owed and judgement was vacated. I also send them a cease and desist letter in regards to this debt and to no longer contact me in XX/XX/XXXX. They recently called me on XX/XX/XXXX claiming that I still owed this debt so they ignored my cease and desist notice as well as trying to get me to pay them again for a judgement that was vacated two years ago from a debt acquired in XX/XX/XXXX. I since sent them another cease and desist and proof of vacate of judgement for this debt. I continued to receive harrassing phone calls and mail correspondence for a debt that does not exist. I have suffered emotional distress and physical discomfort from these interactions with Nations Recovery Center and would like to report their harassing behavior. I have attached the notice to vacate on the refered judgment. The first letter to cease and desist and a picture of the email that acknowledged their acceptance of the notice and my second notice to cease and desist.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX XXXX : Account XXXX Account Name : XXXX : Account Number : XXXX Account Name : XXXX : Account Number : XXXX Account Name : XXXX XXXX XXXX XXXX Account XXXX Account Name : XXXX : Account XXXX And lists of unauthorized inquiries that don't have PERMISSIBLE PURPOSE to be on my credit report. 

XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Money transfer, virtual currency, or money service

On XX/XX/XXXX I deposited {$50000.00}, XX/XX/XXXX I transferred {$50000.00} to coinbase pro to purchase bitcoin. I purchased XXXX bitcoin for {$50000.00} and then on XX/XX/XXXX deposited {$25000.00} and bought XXXX Ethereum, and XXXX cosmo coins for {$1500.00}. In total I sent {$75000.00} to coinbase to purchase crypto currency. Immediately after the {$25000.00} purchase they froze my account and wouldn't let me buy or sell or withdraw my crypto currency. I attempted to sell multiple times while the market appreciated by 20 % only to receive a message that says " sells disabled ''. The message on the coinbase app says " unable to buy and sell, contact customer service ''. I've contacted customer service several times through email and phone calls and when they do respond, which is rare, they tell me my " account is under review ''. I submitted a formal complaint and received a message 10 days later that said they need an additional 20 days to review my complaint. Meanwhile the market has decreased significantly and I've missed out on {$15000.00} of gains and my value is worth {$62000.00} so I've lost {$13000.00} already in one month all because they prevented me from selling or withdrawing my money. On XX/XX/XXXX i deposited {$10.00} to see if they would let me buy crypto still, they let me buy so their own messaging on the app is contradicting. They will take my money but won't let me take it back. How can my account really be frozen if that is the case? This is theft and fraud and I demand financial compensation for my damages and lost opportunity.
Product: Credit reporting or other personal consumer reports

In accordance with the fair credit reporting act. The list of accounts below have violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account name : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy. 

15 U.S.C 1681 section604 A section 2 : it also states a consumer reporting agency can not furnish a Account without my written instructions. 

15 U.S.C 1681c. ( a ) ( 5 ) section states : no consumer reporting agency may make any consumer report containing any of the following items of information any other adverse item of information, other than records of convictions of crimes which antedates the report by more than 7 years. 

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

I am writing to address an error in the balance reflected on my account. The balance appears to be incorrect, as it suggests a past due amount that does not accurately reflect my payment history. 

I want to clarify that all of my payments have been made on time, and at no point have I missed a payment deadline. I have consistently adhered to the payment schedule, and my records show that each payment was made in full and within the required timeframe. 

I kindly request that you review my account history and correct the balance to accurately reflect the payments I have made. Please provide an updated statement that shows the corrected balance. 

Thank you for your prompt attention to this matter.
Product: Mortgage

My mortgage lender is Ocwen Loan Servicing. My hazard insurance payment of {$1500.00} was due XXXX/XXXX/16 to XXXX Insurance Company. As of XXXX/XXXX/16, it has not been paid. My insurance agent has attempted several times to get an overnight payment. She was told that service was unavailable. I received an email from XXXX insurance that my coverage will be cancelled as of XXXX/XXXX/16 if they have not received a payment before then. I have now spent 45 minutes on XXXX/XXXX/16 on the phone speaking to XXXX representatives/supervisors. I was told that they see that the payment request was made on XXXX occasions but were cancelled due to computer errors? I have now requested an emergency overnight payment as of XXXX/XXXX/16, and while they tell me that this has been completed, they are unable to give me any confirmation number, email, letter, etc. This has to be illegal or at the very least it is unethical. I have never been late paying my mortgage payment and my money is in the escrow account to cover this. What do I need to do?
Product: Credit card or prepaid card

Ive applied several times for the opportunity to have a card with this company. Every time I get denied. I make a total earning of XXXX with a fair/good credit.This is highly unacceptable! Especially when i recruited half of my family and friends to apply and receive their cards.
Product: Credit reporting or other personal consumer reports

This account was paid in full and reported to Capital One that any additional charges were fraudulent due to identity theft with XXXX and XXXX  XXXX XXXX, they refused to close the account and sold debt to 3rd party collection agency XXXX XXXX XXXX, this company refuses to provide the proof I owe the debt and continue to make threatening phone calls at all hours. I am in the process of filing a lawsuit against both XXXX XXXX XXXX and Capital One if this false debt is not removed. Also I do not go by XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

Ive recently received a copy of my credit report and noticed several and accuracies and unauthorized accounts/information reporting to my credit. These remarks have been detrimental to my life and credit health.
Product: Debt collection

I, XXXX XXXX, consumer has come to the understanding that Credit Collection Services is in violation of my rights to privacy. ( see attachments )
Product: Credit reporting or other personal consumer reports

This is the several times I've complained about being a victim of identity theft. You must remove/block these items that was opened without my knowledge, consent, or authority within 4 business days with ( XXXX  ) appropriate proof of the identity of the consumer ; ( XXXX  ) a copy of an identity theft report ; ( XXXX  ) the identification of such information by the consumer; and ( XXXX  ) a statement by the consumer that the information is not information relating to any transaction by the consumer. 
XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NJ XXXX XXXX XXXX XXXX Balance Owed : {$130.00} XXXX  XXXX XXXX Balance Owed : {$1100.00} XXXX  XXXX Bankruptcy XXXX Date Filed/Reported XX/XX/
Product: Credit card or prepaid card

An unknown persons name was added to my credit card account without my authorization. The credit card company stated this person had requested power of attorney over my account. They were able to put their name on my account as an authorized user by submitting legal paperwork to obtain XXXX. I never knew this name addition and request for XXXX  until I received a letter from the credit card company requesting the address and birthdate of person requesting XXXX  to complete the application. After speaking with credit card company they said this name addition and XXXX was accomplished through legal paperwork the person submitted.at this time I closed the account, spoke to the cc fraud department and filed a police report. This letter was dated XX/XX/2022 and I received it on XXXX XXXX. On XX/XX/XXXX was when I called cc company to report and discuss this fraud.
Product: Payday loan, title loan, or personal loan

I gave this company hand delivered letter stating not to call my work per the fair debit protection act. They refuse to honor this and they will contact family members asking them to get in touch with me. They will constantly call my home phone off and on all day sometimes back to back. They have come out to my home without noticed. I am harrass my them daily
Product: Credit reporting or other personal consumer reports

Contacted XXXX, experian, XXXXXXXX XXXX XXXX XXXX XXXX XXXX for reporting and manipulating of my report for inaccurate information continue to update reports as charge with a balance name variation, credit inquires from unknown sources, renewed debts and refusal to remove inaccuracies. Connecting accounts to addresses that dont and have never belonged to me. Refusal to provide the information requested for the requested information for proper investigation. Changing my score without provide information that justifies the continual change in my score by over 100 points, continuing to mark a charge acvount with a monthly late payment history since XXXX
Product: Money transfer, virtual currency, or money service

This is related to a complaint filed against XXXX ( XXXX ) I have an account with XXXX as well as US Bank. On XX/XX/2020 I logged in to XXXX online and submitted an inter-institute-transfer to transfer a large sum ( 90 % of my all of my balance with US Bank ) from my linked US Bank to my XXXX account. On XX/XX/2020, that sum was deducted from my US Bank account and I was left with a small amount ( 10 % ) in that bank account. Not worrying much, as I thought the funds will be in XXXX account the next day or so. But till today, XX/XX/2020, funds never arrived in my XXXX account. 

I filed numerous complaints with US Bank and XXXX. Both blaming each other. But XXXX 's final analysis is US Bank erroneously sent funds to XXXX  XXXX XXXX, instead of sending to XXXX. So all US Bank needs to do is demand XXXX XXXX XXXX to return those funds as I have no account with XXXX  XXXX XXXX. So Area Director of XXXX got on phone with me to get help from US Bank, but the US Bank branch staff refused, stating that they can not help, call customer service. When we called US Bank customer service, they had no clue what number to give us. Area Director of XXXX spent pretty much all day to connect to someone at US Bank with no luck and so did I. 

And after 45 days I am without funds, without any direction.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A. Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : No consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Debt collection

Have tried to have old auto debt removed from my credit that was not authorized by myself. Company would not help thay keep reageding the debt to collect further out. Would like removal from credit before litigation proceedes further. Have tried to dispute properly woth XXXX  but they are on the side of the auto company. Please help. Have had removed properly from other agencies. Documentation provided.
Product: Credit reporting or other personal consumer reports

I submitted a correction to the three major credit bureaus on line. TransUnion claimed I used incorrect email. Could not find correct email on line Called and answered all their questions and was disconnected. Called back and could no connect
Product: Debt collection

I am a victim the XXXX XXXX XXXX and was informed by XXXX via letter and email. I have never had a account with Lead Bank and never received any Notice of the Debt. I send them XXXX communication and they continue to report false misleading information on my credit files.
Product: Debt collection

Have repeatedly asked this company to stop contacting me and they still continue to do so. Most recently contacted them on XX/XX/XXXX at XXXX XXXX ( please see attached screenshot ) to yet again tell them to stop contacting me. They said my account was noted. Today I received yet another letter in the mail ( XX/XX/XXXX ) dated for XX/XX/XXXX, a day after I asked them yet again to not contact me. Please see attached screenshots. They have called my work repeatedly after requesting them not to. They constantly call my phone and send me letters in the mail.
Product: Debt collection

Avante USA sent me a letter on XX/XX/2022 claiming I owed an alleged debt of XXXX I immediately responded with a written letter by via mail with return receipt with a written cease and desist notice with tracking # XXXX which was received and returned back to me. You then send me another letter on XX/XX/2022 this is a violation of 15 USC 1692c ( c ) which says If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer the debt collector shall not communicate further with the consumer with respect to such debt, except to advice the consumer that the debt collector 's further efforts are being terminated, to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor, or where applicable, to notify the consumer that the debt collector or creditor intends to invoke a remedy. If such notice from the consumer is made by mail, notification shall be completed upon receipt. Your actions caused me great stress, anxiety, and duress, according to 15 USC 1692k to any person is liable to such person in an amount equal to the sum of any actual damage sustained by such person as a result of such failure in the case of any action by an individual, such additional damages as the court may allow but not exceeding XXXX. I have attached proof of this company Avante USA sending me a letter on XXXXwhich I didn't receive until XX/XX/2022 and a letter of me responding with a cease-and-desist letter with return receipt and them sending me another letter on XX/XX/2022 still claiming I owe them a debt.
Product: Debt collection

A few months ago, I noticed that Enhance Recovery had added a XXXX debt to my credit report. I called them and told them it was not mine, aftera few days they removed it. They told me it was a mistake. I then called XXXX and told them that I never had their service they then told me that I needed to file a Police Report. I told them that I was very busy working that I would not have time to file a police report but if I did I would. This morning, the same item showed up again on my credit report. They did not send me any notices it just showed up again. At this point I do not know what to do with them.
Product: Money transfer, virtual currency, or money service

On XXXX XXXX, XXXX we were taken in on an identity theft scam that had to do with a XXXX scam. While on the phone with the scammers my wife was also on her online banking account and saw fraudulent activity, debit card charges. She immediately hung up the phone and contacted the Bank of America and notified them of the fraudulent charges and notified them of the identity theft explaining what had happened. Bank of America stopped these fraudulent charges. She also notified our other bank XXXX XXXX XXXX XXXX who put a watch on our account and also all our credit cards were cancelled and new ones issued. On XXXX XXXX, XXXX at XXXX pst she was reviewing our BofA account and saw that a {$5000.00} wire transfer was pending. She immediately contacted BofA to stop this wire transfer, explaining again about the identity theft. She was told by them that unfortunately the transfer had already been made. We were put in touch with their wire fraud department and a claim number was received. We were told that if we heard nothing from them in 10 business days the money would be put back into our account. We heard nothing for several days. On XXXX XXXX, XXXX we contacted BofA again and asked the status of the claim. We were told that the first claim had gone to the wrong department and that a new claim had to be initiated, again with the 10 day stipulation to return the funds. As of XXXX XXXX, XXXX we had still heard nothing from the bank. After spending 4 hours on hold and getting bounced from department to department a representative from BofA fraud department stated that nothing was being done as this did not constitute fraud and we would not be getting our {$5000.00} back. I disagreed with them as this was clearly wire fraud and that we had notified the BofA on XXXX XXXX, XXXX of the identity theft scam, before the wire transfer had occurred. Any help in this matter is appreciated. The actual scam has been report to our police department. We have any account information, dates, times, BofA personnel we spoke with available should you be able to help us.
Product: Credit reporting or other personal consumer reports

Upon reviewing my Consumer Reports, I discovered some instances of late payments on an account for which I have always maintained timely payments. Consumer Reporting Agencies play a crucial role in accurately reporting consumer information. It is imperative that this information be reported with utmost accuracy. I have never missed a payment on the following account : [ XXXX  XXXX XXXX ], [ XXXX ]. I request a thorough investigation into these discrepancies and urge you to provide evidence, such as statements, demonstrating the lateness of these payments. If unable to furnish such proof, I demand that these payments be promptly updated to reflect their true status as on-time, as I have consistently upheld my payment obligations without delay.