23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 



XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX  XXXX XXXX, XXXX XXXX XXXXXXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX  XXXX, has violated my rights. 



15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

This Letter serves as a formal complaint that you are reporting inaccurate and incomplete information on my credit report. The notation of the following late payments is inaccurate. Please investigate and verify all data for this account is reporting accurately including every notation, date, and balance whether reported or not. 
XXXX XXXX Account # XXXX
Product: Credit reporting or other personal consumer reports

It has been drawn out into the open that you are not hindering records when I sent a copy of the FTC report. Since it is a necessity by regulation 605b of the FCRA I'm sending this Complaint to assist with laying out a lawful response. In the event that you decide to not obstruct the accompanying things recorded beneath which are answering erroneously because of fraud, I will hand my archives over to my lawyer to begin a legitimate activity It's my goal to not seek after any legitimate activity so if it's not too much trouble, comply with the law.. 
XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account Number : XXXX and list of Inquiries. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Debt collection

On or about XX/XX/XXXX, I received notice that some information changed on my credit report from XXXX. I immediately contacted XXXX, to see what this was all about. It appears that a private school by the name of XXXX XXXX XXXX XXXX, claimed that I had an outstanding obligation in the amount of ( {$2000.00} ) XXXX XXXXXXXX XXXX XXXXXXXX XXXX Dollars. I filed a dispute with XXXX, because I knew that this wasn't my account and it was incorrect because the school closed its doors in XXXX, and changed its name to XXXX XXXX. After the debt validation period with XXXX they removed this fraudulent matter off my consumer credit file. Next, On XX/XX/XXXX the mattered re-appeared on my consumer credit file again ; this time it was a different collection agency., TekCollect, out of XXXX XXXX OH. I contacted TekCollect directly to inform them that this was an improper collection and the account had been removed previously as did not belong to me, and requested that they delete this from my credit file and I would be sending them a request in writing. I further explained to TekCollect, the violation my rights under FCRA ,15 U.S.C. 1681 and the FCRA, the Furnisher Rule 12 C.F.R. 1022.40-1022.43. TekCollect, has engaged in " Debt Parking or Passive Collection '', tactics here. They placed this collection on my consumer credit file first with XXXX, and XXXX. on XX/XX/XXXX and then mailed me a demand letter on XX/XX/XXXX. I have brought this to the companies attention ; along with the fact that this is not my account no response from TekCollect. I sent a certified debt validation letter, demanding a removal of this account from my consumer file and copies of all sign contracts here - no response. I'm a single father of XXXX children, and can't afford to have my consumer file damaged like this. I have been in contact with the XXXX XXXX XXXX XXXX XXXXXXXX XXXX ; and they indicated to me that the school closed in XXXX and became XXXX XXXX, which closed in XXXX, and they have no unpaid invoices in my name. Lastly, TekCollect Inc. XXXXXXXX XXXX XXXX XXXXXXXX, OH XXXX @ XXXX, needs to be stopped from engaging in these type of unethical practices. 
TekCollect Inc. Has placed this matter on my consumer file under the reference number of XXXX ; and when you call them they say this number is not a valid account number for their company. The XXXXXXXX XXXX XXXX XXXX, also indicate this isn't a valid account number for their organization as well.
Product: Mortgage

I was contacted by Wells Fargo and informed I was affected and denied modifications. I want to participate in class action lawsuit.
Product: Credit reporting or other personal consumer reports

Furthermore, as you can see from the information above, your agency is not reporting accurate information. According to [ 15 USC 1681e ] ( b ), Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual to whom the report relates.

You are in violation of the FCRA, [ 15 USC 1681b ] ( a ) ( 2 ) : ( a ) In general. Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. I offer my testimony herein that I have not authorized or given anyone access to my private and confidential records and certainly not the information you're reporting. 
My rights were violated, especially my right to privacy, according to [ 15 USC 1681 ] ( a ) ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and respect for the consumer 's right to privacy. 
I, therefore, request that you immediately delete the items specified above from my consumer file with your agency. Failure to do so will require that I take appropriate legal action.

All these violations are a direct violation of 15 USC 1681. No consent is identity theft, and these violations are Aggravated Identity theft, according to [ 18 USC 1028A ] ( a ) ( 1 ). You have knowingly transferred, possessed, and used, without lawful authority, a means of identification of me, which is a felony punishable up to 2 years of imprisonment, in addition to civil liability.

For damages, I am invoking my rights as a consumer pursuant to 15 USC 1681 ( n ) civil liability, and I demand compensation for every violation listed below ; 1 Permissible purpose {$1000.00} 2 Defamation of character {$1000.00}
Product: Credit card

I bought tickets at XXXX XXXX and I saw a better fare available so I canceled my first booking and bought my second booking within 20 minutes of buying the first booking. however XXXX is arguing that both my first and second fair are bought within seven days of departure. They can not fund me these tickets. I then try to get refund through online sources and got scammed twice. the first time including some person at XXXX with an email address XXXX saying I could turn the nonrefundable ticket into a refundable ticket by paying XXXX. After two billing cycles I will receive my refund. I did that but no refund is seen after three months and I called again. The initial phone number is not available, but I XXXX  and found a different phone number. And they charge me the full fare again, claiming that that is the only way to get a refund because of the XXXX outage and they need to create a manual refund. I need to get this charge refunded thank you.
Product: Credit reporting, credit repair services, or other personal consumer reports

There are unknown hard inquiries on my credit reports. Im requested the verification of the inquiries and the method of verification. On XXXX XXXX, 2019, BK OF AMER add a hard inquiry on my credit report. 
But companies did not provide the following proof : Permissible Purpose My written authorization Proof that I personally initiated these inquiries. 

To my knowledge, I have not signed any documents authorizing your organization to view my credit history therefore, your inquiry into my credit report violates the Fair Credit Reporting Act, Section 1681b ( c ) : Transactions Not Initiated by Consumer.
Product: Mortgage

I pay my mortgage on time. Although the payments are taken out of my checking account immediately, they are not applied to my account for several days. 
On XXXX XXXX, 2015 I received a notice that my mortgage was over XXXX days late. I also had a late fee attached to my XX/XX/XXXX payment. I contacted the company ( LenderLive ) and was told that the money I paid online for my XX/XX/XXXX mortgage payment was applied to a fee that LenderLive was supposed to tell me in XX/XX/XXXX that they believed I owed. I do not owe any fees to LenderLive. I refinance my mortgage with XXXX, fully paid XXXX, and they sold the mortgage to LenderLive. I received a letter from LenderLive in XX/XX/XXXX that my account was in good standing, I pay on time, and yet I suddenly owe over {$1000.00} and not only was the representative unable to tell me exactly what it was for, they reported me as delinquent to the credit reporting agency!!! I now have a credit score dropped by XXXX points because of money I do not owe. I did NOT authorize LenderLive to apply my mortgage payment to whatever it is they applied it to, I do not owe anyone money, I should not have had a late fee applied, and where is the $ XXXX dollars that were not applied?? I paid $ XXXX and they used $ XXXX for unauthorized purposes, did not credit me the remainder AND fraudulently reported me to the credit bureaus!!
Product: Checking or savings account

I opened a credit karma spend account to do my taxes and get the refund advance. Which never came, then I lost my wallet and phone. My wallet is also my cell phone case someone sent themselves my entire refund {$2200.00}. And when I informed credit karma of everything they instantly denied the dispute. Without any information given to them or anything.
Product: Debt collection

Nordstrom FSB dba Nordstrom Credit had a consumer credit account in my name. After I left working at Nordstrom due to a medical condition ( substance use ) they held the account in my employee file and did not disclose that I had this debt nor write it off. Instead the debt was private and held in a manner that did not inform me of my rights to dispute the debt.

What I had issues with was the amount of debt that I owed.

I had worked like heck to get this debt paid off and owed around {$350.00} USD to Nordstrom but following a relapse this debt went to an automatically calculated sum of {$900.00} + dollars in which they sent me a notice regarding the amount I owed. Following this not one correspondence was sent to me in regards to this debt being owed. In fact, I went to work for them again at Nordstrom Rack and even then they did not bother me in regards to collecting this debt nor inform me of my rights. 

This debt was paid recently in full and they have not updated my XXXX in regards to this debt being paid in full, the history of my debt was not on my XXXX, and the account status is not on my XXXX and it's as if it never existed. 

In fact, when I paid the debt they didn't even send me an account paid in full notice.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is my 6th complaint that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific accounts in my credit file that do not belong to me, or that I have signed any agreement. The accounts I'm challenging have nothing to do with any transactions I've done or authorized to gain products, services, or money. Please remove the following accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I paid off all my credit card debt, my mortgage, my personal loans, and refinanced my car loan over 2 weeks ago. My credit reports are not being updated to show my hard work. There is still 2 open car loans on my report after I refinanced a month ago. All my credit card balances are at {$0.00}, but my credit report is yet to be updated. My mortgage is paid in full, but my credit reports say I still owe {$150000.00}. There are duplicate collection accounts that I have disputed multiple times. Now they wont let me dispute them anymore. There are accounts that were originally reported, then removed, and the later put back on my reports. There are accounts that are over 7 years old but somehow the dates are switched to make them just under 7 years old so they stay on my report.
Product: Credit reporting, credit repair services, or other personal consumer reports

Good Day, Per my compliance with the Equifax Credit Bureau, I have called and sent numerous letters in regard to the matter. I checked my credit report and I see an inquiry authorized on EQUIFAX on XX/XX/2023, however, on the XXXX website the dates are different XX/XX/2023. I asked for the hard inquiry to be removed from my credit report, I did not authorize this to be done, and to show me proof that I authorized this credit card company to run my credit.
Product: Payday loan, title loan, personal loan, or advance loan

I applied for a loan through the company but I cant keep up with high interest rates to pay back the loan
Product: Checking or savings account

On XXXX XXXX, 2017, I received an electronic communication stating that Capital One 360, an internet based bank, wanted to transfer my money to an undisclosed third party. The bank stated that they placed an electronic block on the account. Therefore, I did not have access to my account. To this date, they refuse to remove the electronic block. They also stated that they closed the account without evidence or due process. They also refused to provide records such as bank statements. The checking account number is XXXX. The account still has funds available.
Product: Checking or savings account

I am minority owner that provides affordable housing in XXXX XXXX. Each month Bank of America place holds on rent checks of minority tenants for AN EXTENSIVE PERIOD OF TIME because they pay rent by United States Postal Money Orders. 

100 % of rent we receive by tenants by United States Postal Money Order are XXXX or XXXX. 

As test I deposited two checks on XX/XX/23. One was a US postal money order. The other was a private check from a XXXX bank account. A hold for over a week was placed on the postal money order. 

While the tenant believes they are providing certified funds for prompt delivery to landlord, Bank of Americas policy necessarily causes a negative impact on minority tenants and minority owners servicing the affordable housing market. 

Bank of America says their policy is JUSTIFIED because the post office takes too long to pay. 

This is utter nonsense because fir clearing funds in deposit each day is simply a function of coding This code has a direct discriminatory impact and has ABSOLUTELY NO BUSINESS PURPOSE. 

Bank of America has a legal obligation to respond to complaints of discrimination. On my recorded complaint it said it did not have to provide a response.
Product: Credit reporting or other personal consumer reports

n accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under XXXX XXXX XXXX 

Account Name : XXXX  Account Number : XXXX Account Name : XXXX Account Number : XXXX Account Name : XXXX Account Number : XXXX Account Name : XXXX  Account Number : XXXX And lists of unauthorized inquiries that don't have PERMISSIBLE PURPOSE to be on my credit report. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have just recently looked over my credit report and I noticed some inaccurate accounts that are being reported on my credit file. These derogatory accounts do not belong to me and I have no knowledge of these accounts. I have no understanding of how someone would have access to my credit report and because of this, I have no chance of gaining new credit. Please conduct a re-investigation into this issue and have those derogatory accounts removed from my credit file.
Product: Debt collection

I received a voice mail from my work phone and personal phone on XX/X/2017 from a XXXX county currier '' they claimed to have time sensitive documents they needed to deliver. They directed me to call XXXX file number # XXXX. I called that number and I 'd was a company called XXXX XXXX XXXX. They claimed I owed over {$2000.00} dollars fo a HSBC credit card that was dated XXXX/XXXX/XXXX. They stated if I did not pay within 10 days they would sue me and or file a IRS tax hold against me and seize my bank account and personal property and would increase the amount to over {$4000.00} for collection and lawyer fees. 
I did have a credit card that was charged off in XXXX for {$300.00}. 
I called HSBC and they had no records of the account and claimed they do not keep records beyond 7 years. 
This debt amount is incorrect and beyond the statute of limitations for 6 years in my state of Ohio. 
By contacting me at work they have caused extreme duress and perhaps future problems with my employer.
Product: Debt collection

The company is reporting on acct which has never belonged to me! They want me to lie and state it is fraudulent when I have no proof that this is not simply their error! I am XXXX as they have been told they are attempting to scare me to pay a bill that is not mine! The amount is minuscule but wrong {$670.00}. This has caused me to be defamed, ruined my credit score and more! They have been rude, lied to me and Hostile! Caine and Werner states they are a collection agency and do not own the debt! I have requested proof of ownership for them to collect, proof of ids used to open acct, proof of all file contents and more! They would be giving me someone else private info but I have t Old then they are wrong and its not mine! So I need to see all to take to court if they do not delete!
Product: Mortgage

My husband and I were promised a {$1000.00} lender credit which we did not receive per the closing documents. They have tried to say that we got it in other ways which they have yet to prove. Such as a point buydown, it clearly states on our documents that we paid for that buydown. 

My husband and I have requested documents on which program they put us through because we believe that they one they are saying we are in we are over qualified for, AND that the one we are actually in might come back to bite us should we choose to do something different with our home in the future. 

We have asked several times now for proof and our complete file and have yet to receive it.
Product: Credit reporting or other personal consumer reports

in accordance with the fair credit reporting act. Pursuant to 18 USC 8. the list of account below has violated my federally protected consumer rights to privacy and confidentially under 15 USC 1681b 2. 

Account name : XXXX XXXX XXXX # XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 
15 U.S.C.1681 section 604 A SECTION 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15U.S.C 1681c. ( a ) ( 5 ) Section State : no consumer reporting agency may make any consumer report containing any of the following items of information anu other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681S-2 ( a ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate ; and ( ii ) the information is, in fact, inaccurate.
Product: Credit reporting or other personal consumer reports

I received a letter about a data breach of my info being shared without my consent. While checking my credit report I noticed several hard inquires that I do not recognize on my account. Please remove the hard inquires below from my account : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Please remove items immediately