23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

I am submitting this formal complaint regarding Equifaxs violations of the Fair Credit Reporting Act ( FCRA ), specifically 605B and 611, due to their failure to address fraudulent accounts on my credit report despite proper notification and submission of required documentation. On XX/XX/XXXX, I disputed several fraudulent accounts and provided Equifax with all necessary documents, including a valid FTC Identity Theft Affidavit ( FTC Complaint # XXXX ), proof of address, and government-issued ID. However, Equifax failed to block the disputed items within the required four business days under 605B and instead " verified '' the accounts without disclosing the sources or evidence of verification, violating 611s mandate for a reasonable reinvestigation and transparency. This complaint, # XXXX, highlights Equifaxs failure to comply with its statutory obligations and disregard for established legal precedent, including XXXX XXXX XXXX XXXX and XXXXXXXX XXXX XXXX XXXX XXXX XXXX  XXXX which affirm consumers ' rights to accurate reporting and proper investigation of disputes. Additionally, XXXX non-compliance contradicts the CFPBs XXXX  bulletin and demonstrates a troubling pattern of failing to uphold consumer protections under the FCRA.
Product: Student loan

Please explain why a representative from ECMC called my parents ' house today, XXXX XXXX, 2016, and what they wanted to speak with them about? As you had stated in your prior correspondence that you did not disclose information about my loan to anyone you called, please confirm what you wanted to speak with my parents about? Please also state what the purpose of calling them is ( outside of the incorrect answer that federal law requires this ), when you have confirmed you are in contact with me and I have specified since last year my desire for communication via my email address, you have my current address which confirms I do not live with them, and they are not cosigners to my loan or would have any knowledge whatsoever in regards to my loan. Please confirm how many times you called my parents?
Product: Credit reporting, credit repair services, or other personal consumer reports

In early XXXX of 2022, I was preparing to apply for a mortgage. In my review of finances, I noticed that a credit line which I held from XXXX was reporting an incorrect balance. It showed a balance in excess of {$5000.00}, when the true balance which should have been reported as of XX/XX/XXXX ( their reporting date ) should have been {$510.00}. 

I first contacted XXXX regarding the matter on XX/XX/XXXX. It took 12 days for the matter to be resolved. In that time I made 23 phone calls, totaling over 6 hours of time. In addition I wrote 5 emails detailing the issue. I was in contact with individuals from both XXXX, their parent company XXXX XXXX, and TransUnion. 

In the end, XXXX performed an investigation to determine what occurred that caused the incorrect reporting. They determined that they transmitted the balance information correctly and that the issue must be on the side of TransUnion. XXXX XXXX, XXXX XXXX XXXX XXXX XXXX has confirmed this fact. 

I have previously asked TransUnion to investigate this matter to determine what occurred that caused me harm. They have declined. 

The error, which XXXX alleges is on the fault of TransUnion caused a 70+ point drop in my credit score, a dramatic increase in my Debt/income ratio. It delayed my ability to go out and buy a hone for 2 weeks. In that time, several homes went off the market we intended to bid on, and interest rates increased. Therefore, this error caused irreparable harm to my family.
Product: Mortgage

XXXX XXXX was my mortgage loan officer for a new construction purchase. From the beginning he assured me he has everything taken care of and was honest. The builder had there own in-house lender and if we used them they paid closing costs. Since I had been working with XXXX first I felt bad switching after being preapproved through him and he assured me the closing costs would never be more than 6k. Long story short after many lies and deception closing costs were well over 6k and he had snuck in XXXX $ in buying down a point NEVER discussing this with me, told Me because I had the funds in my account they could not be gifted even though this was in original paperwork from purchase contract and had been fine all along and when I told them No ; the commission is being gifted from my mother ( realtor of the transaction ) he told me ( after missing the close date and lying ) that I could No longer have it gifted and would Need to wire more money pay another wire fee and pay it out of pocket.

When I said no, him And his manager said we saw you have proof of funds in your account are you telling us you no longer have access to these funds I said yes I do I dont want to pay closing thats money in my Savings and its being gifted they told Me They would Have to reopen The entire loan and go back to underwriting and could Delay it weeks if it was approved at all If I didnt wire the additional funds. They lied about rushing the appraisal. They lied about assuring me they would cover the cost of the rushed appraisal. They snuck it into the fees after promising me they would Cover it because it was there error. They lied and told me it could Only be title As sole and separate and if we were to change it to the way it was originally suppose to take title it would again be sent back to underwriting and take another week out of closing and also possibly no longer be approved/ they tried to bully us into agreeing to the terms in order to close and not forfeit our XXXX deposit with the builder. They also are charging us a XXXX $ tax rate monthly because they are charging us a California tax rate on our home in XXXX az because the land isnt assessed yet.

Why would I pay Cali taxes on a home In AZ?

I got every manager at flagstar involved, they did not care and knew that because they had already lied and held up Closing by a week I wasnt able to switch lenders at that point without losing my XXXX  deposit with the builder and being in breach of contract. They were so emotionally abusive during the entire process and I have emails ; texts and phone call logs to prove everything. XXXX needs to lose his ability to even be a mortgage Loan officer! He is a fraud! I can not believe flagstar Allows there company to run this way. I will continue to warn everyone and report them Closed on XX/XX/XXXX.

Started working with them XX/XX/XXXX.
Product: Debt collection

Medicaid was willing to pay for the debt when I first started to receive the mailing bills from the doctors 2018 ( my lawyer instructed me to be seen with ) I call the doctors and explained that Medicaid wanted them to get in touch with them to pay for the bills the doctors told me they didn't want Medicaid they want cash money I explained I'm on a fixed income on SSI XXXX so I called Medicaid back Medicaid said they can't do anything unless they were willing to contact them so on that note the bills went to collection agency AARGON the amount at the time {$4900.00} was the debt I check my credit history and the Amount change to $ XXXX.my lawyer was representing a slip and fall
Product: Credit reporting, credit repair services, or other personal consumer reports

My dispute process began in XX/XX/2021. Upon reviewing my credit report I found a tremendous amount of errors. I immediately gathered all of my credit reports from Transunion, XXXX, and XXXX. None of the accounts had consistent information such as personal information, date of last activity, and reporting payment history after the accounts were charged off. I did not want to appear frivolous, so I tackled a few at a time however ; with such hard time they were giving me, I could not handle the rest of the errors. 
My accounts has been under investigation now for 60 days.
Product: Debt collection

Upon review of my credit report, I noticed accounts that were not valid, these accounts were not opened by me. I have disputed these accounts on all three credit bureaus, as well as with the creditor. I am providing information on these disputes. I am demanding these accounts be blocked from my credit report, due to the fact that they are not valid and/or they are not caused by me. I am a victim of identity theft an I have submitted documents several times.
Product: Credit reporting or other personal consumer reports

It's been more than 3 months since I have lost access to view my consumer report online with ChexSystems, I have called several times asking for a solution without any success. They keep telling me another department is working with my file, but as I said previously it has been several months without access with no solution. 

Online error code : XXXX Username : XXXX XXXX attached file for error message.
Product: Credit reporting or other personal consumer reports

The late payments shown do not align with my standard payment history.
Product: Credit reporting or other personal consumer reports

Account Name : XXXX XXXX XXXX Account Name : XXXX XXXX XXXX XXXX  Name : XXXX XXXX  XXXX Under the Fair Credit Reporting Act ( FCRA ), I have the right to dispute inaccurate information on my credit report. Specifically, under **15 U.S.C. 1681c-2**, I request that these fraudulent accounts be removed from my credit report as they are the result of identity theft. This section of the FCRA provides that a consumer who believes they are a victim of identity theft can request the deletion of information related to fraudulent transactions. 
Failure to remove these fraudulent accounts from my credit report could be considered noncompliance with the FCRA, potentially subjecting Transunion ] to the aforementioned penalties. 


Ive attached my police report showing that my wallet and items containing my personal information have been stolen and compromised. The items listed are a result to me being a victim of theft remove them.
Product: Credit reporting or other personal consumer reports

I am writing to formally dispute inaccurate information on my credit report regarding my XXXX XXXX account, account number XXXX. Additionally, I wish to bring to your attention the illegal reporting of late payments on this account, which has significantly impacted my XXXX XXXX. 

XXXX Credit Limit and Balance : The report indicates an open balance of {$320.00} with a credit limit of {$300.00}, showing that I am using 106 % of my account 's limit. This information is incorrect. My current balance is $ [ Your Correct Balance ], and my credit limit is {$300.00}. 

XXXX. Payment History : The report shows that I have made 89 % of payments on time and lists missed payments. I have made all my payments on time except for [ specific number ] instances due to [ brief explanation, if applicable ]. Moreover, the reporting of these late payments is illegal according to 15 U.S. Code 1666 ( b ), which states that " A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for ANY PURPOSE. '' XXXX. Amount Past Due : The report indicates that my last payment was made on XX/XX/year>, and the amount past due is {$0.00}. However, this information does not align with my records, which show my last payment made on XX/XX/year>. 

XXXX. Dispute Resolution : The report mentions " Dispute resolved ; reported by grantor. '' I have not been informed of the resolution details, and I request a review and clarification of this statement. 

The inaccurate reporting of late payments has caused my credit score to drop between XXXX points. This is a significant and unjustified impact on my creditworthiness. 

Please find attached copies of my payment records, recent account statements, and any relevant correspondence to support my claims. I kindly request that these inaccuracies be investigated and corrected promptly, and that any references to late payments be removed in accordance with the law. 

Thank you for your attention to this matter. Please confirm receipt of this letter and provide updates on the status of my dispute.
Product: Debt collection

Keep receiving calls from collection company about a medical bill I have no Idea off what its for never received a bill from the medical facility or an explanation of benefits from my insurance. I have asked over 10 times to please send me a bill and itemized statement of what this is for. They keep calling and telling me the balance owed is more every time they call and they I will continue to be charged interest. I tell them I do not know of this bill and to please send me an itemized statement and invoice. I tell them I have never gotten any kind of bill from any medical facility for such a large amount nor has my insurance company sent me any explanation of benefits. They are harassing my home by calling everyday and not sending the requested information. Please help me resolve this. I pay all my bills and all my medical bills. It is not fair for these collection companies to call and harass people and not supply information on what they are accusing you of. I am not just gong to send money to people who request it with out a bill and explanation.
Product: Debt collection

This loan was obtained by identity theft. I have filed a police report and sent it to the credit agencies. I also have sent them a sent verification letter through certified mail with proof of receipt. They ignored it and never sent me anything back.
Product: Debt collection

On XXXX XXXX XXXX XXXX called and threatened to sue me for a debt that should have already been paid. When speaking with the manager I asked for a letter of debt validation and he proceeded to tell me that he did not have to provide that as this was my debt and I owed the money. I asked again and he started yelling and screaming at me that they have sent multiple letters and he didnt have to send anything else. I explained that I have not received any correspondence from them. After he continued to yell, scream and threaten to sue me I eventually just had to hang up because he would not listen to me.
Product: Credit reporting, credit repair services, or other personal consumer reports

According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify -through the physical verification of the original signed consumer contract -any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account.

I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) you have on file of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverified accounts must be removed and if you are unable to provide me a copy of verifiable proof, you must remove the accounts listed below. 

XXXX XXXX XXXX and XXXX XXXX   XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I tried to dispute with all XXXX Credit Bureaus ( XXXX, XXXX and Equifax ) to remove these unauthorized inquiries and was unsuccessful. 

XXXX. XXXX XX/XX/XXXX XXXX. XXXX XXXX XX/XX/XXXX XXXX. XXXX XX/XX/XXXX XXXX. XXXX XXXX XX/XX/XXXX 2022
Product: Credit reporting or other personal consumer reports

Hello CFPB, I'm submitting a complaint on the credit reporting bureaus TransUnion, XXXX, and XXXX on my consumer reports. I requested a verification and removal of a XXXX XXXX XXXX from the consumer report, Verification of Creditor accounts XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, due to Charge offs, Late payments, Evictions 15 USC 1681a 2. Under the Fair Credit Reporting Act, a consumer reporting agency must provide accurate information. I requested that the bankruptcy be verified, since its showing on my credit report/consumer report. They came back saying it was verified on XX/XX/23. How could they have verified a bankruptcy? Who did they contact in the court to verify the information? I am also aware of my rights under the Fair Debt Collection Practices Act, specifically 15 USC 1692c, which prohibits debt collectors from communicating with third parties regarding my debt. As such, any continued reporting of my bankruptcy is in violation of federal law. A charge off on my consumer report is a violation of my consumer rights. A late payment 15 usc 1681a is a transaction and should not have been added to my consumer report/ credit report. 

I've requested by phone that my name and address information be updated and all information not current be removed. It's still showing on my reports. 

I've requested all inquiries be removed off credit report Will you please check into this and have this bankruptcy removed and all transactions removed from my consumer reports/ credit report.
Product: Money transfer, virtual currency, or money service

I am filing a complaint against Cash App ( Block , Inc. ) Due to inadequate costumer service and unfair practices, which violate the Consumer Financial Protection Act ( CFPA ). Specifically, Cash App failed to take timely and effective measure to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. Furthermore their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund Transfer Act ( EFTA ) and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redress for these violations.
Product: Credit reporting, credit repair services, or other personal consumer reports

Im submitting a complaint to you today to inform you I was the victim of identity theft. These accounts are identified as bankrupt. The bankruptcy was dismissed. You need to remove these bankruptcies from my record to make sure that I don't need to comply with my personal legal rights according to 15 USC Section 1681n or 1681o, which needs your conformity utilizing the law. 
XXXX XXXX XXXX XXXXXXXX .... Balance : - ; XXXX XXXX  bankruptcy XXXX Identification number : XXXX Date filed : XX/XX/2018
Product: Credit reporting or other personal consumer reports

I want to inform the 3 Credit Bureaus that I was a victim of identity theft and I'm requesting to remove these fraudulent items from my credit file resulting from alleged identity theft. Per FCRA 605B ( 15 U.S.C. 1681c-2 ) CREDIT BUREAUS are required to REMOVE any items listed in Identity Theft. Once again HERE ARE THE LIST OF ITEMS THAT I WANTED TO REMOVE! 
XXXX, XXXX, XXXX ; XXXX, XXXX, XXXX ; XXXX XXXX XXXX, AL XXXX ; XXXX XXXX G XXXX, AL XXXX ; XXXX XXXX XXXX XXXX XXXX, AL XXXX ; XXXX XXXX XXXX XXXX XXXXXXXX, AL XXXX ; XXXX XXXXXXXX XXXX XXXX  Balance : {$0.00} ; XXXX XXXX XXXX  Balance : {$0.00} ; XXXX XXXX XXXX XXXX Balance : {$10000.00} ; XXXX XXXX XXXX ( Original Creditor : AMXXXX XXXX XXXX XXXX ) XXXX Balance : {$710.00} ; XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX Inquiry : XXXX XXXX, XXXX ; XXXX  XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX  XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXXI Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, XXXX ; XXXX XXXX Inquiry : XXXX XXXX, XXXX ; XXXX XXXX XXXX  Inquiry : XXXX XXXX, XXXX ; XXXX XXXX Inquiry : XXXX XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX XXXX, XXXX ; XXXX XXXX Inquiry : XXXX XXXX, XXXX ; XXXX Inquiry XXXX XXXX. XXXX, XXXX ; XXXX  XXXX XXXX Inquiry : XX/XX/XXXX ; XXXX XXXXL Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX  Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

The unverified accounts indicated below continue to report on my credit report despite several written requests, in violation of federal law.Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require these accounts to be authenticated ( A ). I will take legal action against you if you do not validate these accounts. Please follow the law so that this situation can be settled quickly. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

I am distressed to inform you that you have included inaccurate information in my credit profile and have failed to maintain reasonable procedures in your operations to ensure maximum possible accuracy in the credit reports you publish. Credit reporting laws require that bureaus report only 100 % accurate credit information. YOU ARE VIOLATING FCRA REGULATIONS AND UNITED STATES FEDERAL LAW. 

Please block and remove all erroneous information from my credit report and send me an updated copy. 

Under the Fair Credit Reporting Act ( FCRA ), this disputed item may not appear on my credit report if it can not be supported by any evidence. 

15 U.S. Code 1681n - Civil Liability for Willful Noncompliance, 15 U.S. Code 1681o - Civil Liability for Negligent Noncompliance, and 15 U.S. Code 1692k - Civil Liability : I am entitled to monetary compensation due to your multiple violations. Specifically, under FCRA 15 U.S.C. 1681i ( 6 ) ( Notice of Results of Reinvestigation ), a consumer reporting agency must provide written notice to a consumer of the results of a reinvestigation within 5 business days of completion. Failure to do so constitutes a violation of my rights. 

Additionally, as per FCRA, a " consumer report '' excludes any report solely detailing transactions or interactions between the consumer and the reporting entity. Including late payments or derogatory statuses constitutes an infringement of 15 U.S.C. 1681a ( d ) ( 1 ). 

Accounts listed below in green color highlighted and tag as in violation under 15 U.S. Code 1666 ( b ) billing error are inaccurate late payment history, must be updated to paid on time as never been late as agreed. 

( 4 ) The creditors failure to properly reflect a payment made by the obligor or a credit issued to the obligor. 

( 5 ) A computation error or similar error in the creditors accounting on a statement. 

This is a clear violation of the United States Code Law ( TILA, 15 U.S. Code 1666 ( b ) ). These accounts must be updated to reflect " paid on time. '' Any continuation of providing negative information required by section FCRA 605B ( 15 U.S.C. 1681c-2 ) And Accounts listed below in yellow XXXX highlight text accounts in status of Charge off that is tag FDCPA Section 807 Violation Misleading False Reporting together with incorrect personal information Must be deleted Immediately!. 

Collection Accounts listed below in yelow color highlighted that is tag as in violation Under 15 U.S. Code 1681b Permissible purposes of consumer reports i never gave you any written consent to report anything on my consumer report no consent is identity theft Instruction : As a consumer by law this account must be deleted immediately! 

Items listed below that is tag as Unauthorize inquiries that's Violated the United States Code Law 15 U.S.C. 1681 ( c ) ( 1 ) ( A ) ( B ) ( i ) ( 3 ) FURNISHING reports in connection with credit or insurance transactions that are not initiated by consumer. Must be deleted in my credit report.