23daVinci/CFPB_Complaints huggingface dataset:
Product: Debt collection

On XX/XX/XXXX, I receive a call from XXXX saying I was past due in my amount, I pay XXXX dollar a months, The reason why I was late on this payment was because my card broke and got it replaced, I had a a temp now, I told the lady that i was going to call back with the car info went i receive the new one so they can setup auto payment again. This lady was so rude she told me, well I dont understand why you can give me the info of the temp card, I told her I dont have it with me and i Dont want to set up nothing with that until i receive the new one, she kept harassing me telling me why dont you just make a payment I told her until I receive the new one and she kept going I told her fine Ill call back with the info. On XX/XX/XXXX around XXXX, this lady called my job for the 3x to speak to me, she was rude to the person who trasfer the call to me gave them attitude, my boss came to me telling me that this lady XXXX was rude and that not like this because is the 2nd time she act this way, I dont understant why she calls my job after I told them not to call my job. So I called them back spoke to XXXX, I told her that I did not want her to call my job especially if she is being rude, she started talking to me rude with a loud voice, I told her that I need to talk to her manager, Her manager was even more rude I explain everything that happend to her and she was like well we are trying to collected our money and I told her what happen and I told her that IA did not appreciate them calling my job and being rude to my manager and she was like well we are allow to call your job even thought I told her dont call them on the 2nd time they did. she was like we need to collect the money and is not fair you get service and dont paid, I told her she doesnt even know why I got service it was because it was a emergency is that that i wanted but I was trying to paid atleast she told me well basically you have taken so long, yes I have with XXXX kids and single mom but Im trying now she kept being more rude and I told her Ill find someone to help me or get a lawyer or something because they will make me lose my job taking to may boss rude.
Product: Credit reporting, credit repair services, or other personal consumer reports

capital one and XXXX caused some inaccurate information on crredit report that made a lender call me collecting a debt b/c of the data breach XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit card

American Express does not list the actual due date of my credit card statement. Instead, they put a " Please Pay By '' date that is early in order to trick consumers into paying off their bill early. This is extremely misleading and, frankly, predatory. Companies should be required to list the actual due date of a bill to avoid fees and credit issues - it is a pretty simple request.
Product: Credit reporting, credit repair services, or other personal consumer reports

I, XXXX XXXX XXXX, first contacted XXXX XXXX approximately on or about XXXX XXXX about an error on my credit report regarding an Auto loan. Despite repeated attempts, I have been unable to get them to rectify the situation. As a result, my credit score has been adversely affected. I did not give XXXX XXXX permission to run a credit check. I have not authorized this organization to access my credit report. This is a definite violation of my privacy rights. 

Additionally, I do not have an account with XXXX XXXX. XXXX alleged that I owe ( {$8400.00} ) That account does not belong to me. XXXX XXXX 's failure to provide original documents of the agreement in question has called the validity of the agreement into questionable. I tried to dispute it with ALL three credit bureaus, but I wasn't successful. This caused many delays towards my future endeavors regarding the future of my credit score. 

Three Credit Bureaus : XXXX XXXX XXXX ( Letter was sent three times ) No results TransUnion Consumer Solutions ( Letter was sent three times ) No results XXXX ( Letter was sent XXXX times ) No results XXXX XXXX XXXX XXXX XXXX XXXX Address XXXX XXXX XXXX, XXXX XXXX XXXX, TX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

In Accordance with the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681 : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX15 USC 1681 Section 602 A. States have the right to privacy. 15 USC 1681 Section 604 A Section2 : It also states a consumer reporting agency can not furnish a account without written instructions. 15 USC 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse items of information, other than records of convictions crimes which antedates the report by no more than seven years. 15 USC 1681-2 ( a ) ( 1 ) A person shallot furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Student loan

To Whom It May Concern : I began making payments on my student loan in XXXX and have not missed or been late on a single payment. I set up autopay in XXXX and have continued using autopay up until today - same bank, same account. 

For no reason that I can discern, my XX/XX/XXXX autopay failed to debit from my bank account. This has never happened before. This was not due to insufficient funds or to any action taken on my part. 

I received an email notifying me of my " missed '' payment, and promptly logged into my account. As a result of this " missed '' payment, I noticed ( but was never notified ) that I lost the 1 % on-time customer interest rate reduction that I had earned for making my first 48 loan payments on time. 

I just called Nelnet to get them to fix this. After spending 47:03 on the phone, as well as paying the " missed '' XX/XX/XXXX payment, they said they can't do anything about this issue, and will " look into it. '' I was told " someone will probably call you back in 3-5 days. '' I smell a rat. The mistake was made on their end, and serves their purposes. 

Is Nelnet purposefully " missing '' a payment from on-time customers so that it can quietly take away their 1 % interest rate reduction, and then attempt to drown them in a sea of bureaucracy when ( if ) they notice and complain? 

Class action lawsuit? 

Expecting resolution of this matter, along with apology, as well as restitution, immediately. 

Sincerely, [ redacted for purposes of publication ]
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX # XXXX is reporting a debt I do not owe. This is paid off and should not be reporting a balance. I would like for this to be removed off of credit as it is already paid and is reporting incorrectly.
Product: Debt collection

In XXXX XXXX, I discovered that someone had stolen my identity and opened various accounts. XXXX of these was a XXXX credit card. After finding out, I immediately called XXXX to report the fraud. They closed the account and issued me a letter acknowledging that the account was fraudulent and discharging any responsibility I might have for it. Around XXXX XXXX I received a letter from Midland Funding LLC attempting to collect this debt. I immediately called Midland and explained the situation. They told me that the collection would be removed from my account. I have talked to them three times since then and they are still attempting to collect a debt that does n't exist.
Product: Credit reporting or other personal consumer reports

XXXX Reporting this creditor has violated my rights under 15 USC 1681 section 6 o 2 states I have the right to privacy ( 15 USC 1681 ( section 6 o 4 a section 2 ) it also states a consumer reporting agency can not furnish an account without my written instructions under 15 USCS 1666b a creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose. 

XXXX XXXX Charge accounts should not have any payment history due to them being late by default. 

XXXX XXXXXXXX This is another charged off account that should not have any payment history because charge accounts are late by default. 


XXXX Can I get verification of these late payments. 

.. I want this late payments updated to pays as agrees. 

I
Product: Credit reporting or other personal consumer reports

t has come to my attention that this charge-off is being reported repeatedly monthly, which is incorrect. According to the Fair Credit Reporting Act ( FCRA ), negative information such as a charge-off should be reported only once, reflecting the date it was charged off. Under the FCRA, credit reporting agencies are required to ensure the accuracy of the information they provide ( 15 U.S.C. 1681e ( b ) ). The continuous monthly reporting of this charge-off misrepresents my payment history and negatively impacts my credit score. Furthermore, the statute of limitations for reporting a charge-off is seven years from the date of the initial delinquency that led to the charge-off ( 15 U.S.C. 1681c ( a ) ( 4 ) ). Repeatedly reporting this charge-off as a new event each month does not reflect the statute of limitations and is therefore improper. I request an immediate investigation into this matter and the correction of my credit report by removing the repeated entries of the charge-off from my payment history. Please update my credit report accordingly and provide written confirmation of these corrections.
Product: Credit card or prepaid card

I applied for 3 credit cards from Barclay Bank after receiving many solicitation pieces from them. I was approved for 2 and the 3rd required me to call in for verify some information. I called in and based on their criteria they were unable to verify my information and they then placed a restriction on all of the accounts. They requested I send a copy of my social security card front/back, drivers license front/back and utility bill front/back. I told them I would not send my personal information by mail especially not a copy of my social security card and I requested to get it resolved in a different way. Representative told me at this time they could only verify by mail. I 've called at least 3 times to get this resolved and I get the same answers from them. Since I 've opened these accounts which I have not been able to use I received my first bill which I quickly paid online in full for the annual fee charge. I continue to receive their solicitation to my home address and letters requesting I call and verify my information before they will take the restrictions off all of my cards. I need your help to resolve this. 

Thank you.
Product: Credit card or prepaid card

On XX/XX/XXXX, I used a 3rd party booking website, XXXX  to book 2 hotel rooms at the XXXX XXXX XXXX  in XXXX, checking in on XX/XX/XXXX and checking out on XXXXXX/XX/XXXX.The transaction was fro {$1000.00} which included a {$29.00} AMEX foreign transaction fee- for a total cost of {$1100.00}. 

On XXXX XXXX unbeknownst to me ( and without my consent or permission ) the merchant cancelled my reservation with the hotel. The merchant was not charged- and the merchant did not refund my money. 

I have filed multiple disputes with AMEX, and I have submitted proof to AMEX- ( in the form of a letter from the hotel ) -- that confirms my reservation had been cancelled, the merchant had not been charged, and as such, had I traveled to XXXX- the hotel would have turned me away for not having a reservation. 

I have submitted multiple disputes with AMEX- on the basis of theft ( I was charged for a service I did not receive ) -- and I have submitted copies of this letter to AMEX on at least three occasions. To date- this has not been resolved. 

Today, I received the following letter from AMEX : " At this time we do not have enough information to investigate this charge for you. If you could call us to clarify why you are questioning the charge, we will investigate the issue immediately for you. '' This is theft- the merchant stole my money- I've submitted proof of this to AMEX on multiple times, have spoken with customer service at least eight times, and this has been escalated at least 3 times- but I'm still being charged -- DESPITE my submitting voluminous proof to AMEX on multiple occasions.
Product: Debt collection

Please see the attached 4 documents recorded in different county Court records across Florida, initiated by XXXX XXXX XXXX, a supervisor of US Bank, in XXXX XXXX, WI. 
All contain robo-signatures to pull the document out of the XXXX 
XXXX XXXX XXXX presented " herself '' twice on one document as a US Bank employee requesting the document AND on the other end as a XXXX  employee/witness. 
This is the FIRST step the perpetrators take in a series of action to take total control of property that does not belong to them, they haven't secured an interest in or paid value for. 
US Bank is a " front '' for investors. 
It's not a bank. 
It's not a servicer of mortgages. 
It sends out " misrepresentations '' electronically generated to victims to make them believe a mortgage and debt exists when it does not.
Product: Credit reporting, credit repair services, or other personal consumer reports

My File number is XXXX To whom this may concern, Trying to read all my credit reports and scores from the credit reports. XXXX, Experisn And XXXX. The page kept saying inactive status and needs to close. Not the word for word on how error was given. Time out. I didn't even get a chance to go over everything in all 3 Reporters plus the Annual credit report. 
Not given the chance to dispute all the Incorrect information I did see. Many investigations on existing very old problems nurmgouse dates already done. Imporoper use of my reports shared without my consent. Credit inquiries from unknown sources more than once without my permission. Many unknown collectors I haven't a clue what they are. Wrong addresses and phone numbers in my credit reports as well as places of employment I have never worked for. Many Consumer reporting agencies reported outdated negative information as well. 
It's a wonderful anyone would give me credit! Very disappointed and extremely upset my credit reports of what I did see was a complete mess! 
I do have a right to read all of it and try and fix it as much as possible and get it more presentable for when my report is looked at that perhaps I got a better chance without someone else 's stuff on it. 
Inaccurate information put on my credit report as done has cost me a lot more than realized. These reporting agencies are crazy mad it seems Please if someone could possibly get back to me ASAP it would be so appreciated. 
Thanks so much! 
I will be writing/calling XXXX  Consumer Relations regarding this.
Product: Credit reporting or other personal consumer reports

Please assess and investigate the accounts that are not entirely accurate. I request the prompt removal of all inaccurate entries from my credit report and blocked all the information
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit act XXXX XXXX XXXX XXXXXXXXXXXX XXXX  Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A States I have a right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have sent several notices over the past year or two to the three main credit bureaus ( XXXX, XXXX, AND TRANSUNION ) to dispute information on my report that should not be on there as well as advise them that they are in violation of many federal laws with the way they have been handling my credit profile. 

First of all, i have not given these companies any authorization to utilize or distribute my personal identification documents or authentication features. It is a violation to obtain my personal data and report information attached to said documents without my consent. 

There have been multiple inaccuracies across all three bureaus on most of the accounts they are reporting on. From account opening/closing dates, balance amounts, status of the account, payments made.. etc. Neither company has consistent information reporting and i requested that they validate all the information and authenticity of the accounts that they are reporting on. But they have not supplied any detailed information about whats going or the source of their information. These accounts need to be removed from my report immediately since they are not doing their due diligence to validate and certify that the information they are reporting on is true. 

They have also allowed fraudulent collection agencies to report on my account as well and refused to properly verify and validate the information being reported. 
Its seems like any company can just obtain my social security number and name, pay them some money, and they can start reporting on my account even though no debt is owed to them and i have no knowledge of said company or any agreement with them. 
This is a violation and is fraudulent. 

The inaccuracies of these reports have caused a lot of damages to me mentally and physically and limit my ability to prosper in life. 
As a consumer, i have rights and protections under the law and these companies need to be held accountable for the many violations they are committing. 

I want these issues looked into and handled immediately.
Product: Credit reporting or other personal consumer reports

The company keeps saying that they emailing back and forward with me through an email which is no loger in use by me. They keep telling me to login in some sort of website to get information regarding some course or class and I told them that I have not access to anything. The issue has being under investigation for more than a year and they have done nothing about this matter. I have emails where they promise to get back with me and promise to send the promissory note and they are refusing to do it.
Product: Debt collection

BANK OF AMERICA WAS PAID AND CURRENT AS OF XX/XX/2021. I WAS CAUGHT UP ON ALL OF MY ACCOUNTS. WITH THE XXXX  AND XXXX  I WAS XXXX XXXX IN THE HOSPITAL FOR XXXX WEEKS. THE COMPANY KEPT ON SENDING ME PAPERWORK FROM THE ESTATE DEPT. LONG STORY SHORT, THEY WERE UNDER THE IMPRESSION I HAD DIED. THEY SAID THEY CALLED AND SAID SOMEBODY TOLD THEM I DIED. THAT IS NOT TRUE. SO WHAT THEY DECIDED TO DO IS RESET MY ACCOUNT TO SHOW IT'S 2 MONTHS PAST DUE AS OF XX/XX/2021. IT SHOULD BE 6 MONTHS PAST. THE ROLLING THE LATE CHARGES AND FEE 'S AND INTERST ALL OVER AGAIN. IHAVE TRIED TO CALL THEM AND THEY WILL NOT TALK TO ME. SO, IN ESSENCE, THEY ARE GONG TO CHARGE ME INTEREST, LATE CHARGES AND FEES TILL XXXX BEFORE I CAN SETTLE THIS ACCOUNT. THIS IS A MAJOR FDCPA VIOLATION.
Product: Debt collection

Navient has been repeatedly calling my personal cell phone several times a day, and occasionally late at night. In addition to repeatedly calling, on Tuesday XX/XX/2022 they deceptively contacted me through a third party, using a local phone number that was unfamiliar to me and that Navient has never used before ( The number used was XXXX ). When I answered the phone I was told by a woman that someone, on a different line wanted to talk to me about business between us. No name of the person or company or nature of the business was disclosed prior to being transferred to the other line. When I was connected, a person identified themselves and that they were with Navient trying to collect a debt. 

These practices by Navient are abusive and deceptive, but this seems to be par for the course with them. Also in light of recent lawsuits against them, I am beginning to think that my first complaint against them was valid and that they are illegally trying to collect a debt that was discharged in bankruptcy, as they have done with other people as well. Navient was not present for the bankruptcy hearing to object to my debt being XXXX and nothing was mentioned by the court that they would object.
Product: Credit reporting, credit repair services, or other personal consumer reports

Months ago, I have sent a letter to the three credit bureausasking them to correct this questionable information, but nothing has changed. I shall take legal action against you because I believe you have not authenticated these things in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). This was previously mentioned in my previous COMPLAINT #, and I'm including it once more. 
XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX
Product: Credit reporting or other personal consumer reports

This company as added their selves to my credit report saying I owe them {$2600.00}, I know nothing of this company never heard of them before. I want to see signed documents showing that I owe them money on their letter head saying I owe them anything, I have never borrowed any money from them nor done any type of business with them. Now they are saying I owe them money I have never borrowed any money from them, made any promises to them about {$2600.00}. Never signed any documents with them, I want to see documents that they say I borrow money from them owe them money with my signature on documents saying I owe them money or got some kind of credit with them. Show me documents with my signature saying I owe them money. They can't show me documents saying I owe them anything. 

Show me documents with their letter head and my signature saying I borrowed from them or done any type of business with them. This is all fraud.
Product: Credit reporting, credit repair services, or other personal consumer reports

US Department of Education is incorrectly adding information to my credit reports. It states on my credit reports that my accounts are discharged when in fact theyre not. I sent them letters to the two addresses that were provided on the document they sent me letting them know of the paid in full letter. The letters were send back to me from the post office stating undeliverable on both addresses. This is fraudulent and these accounts needs to be deleted immediately.
Product: Credit reporting, credit repair services, or other personal consumer reports

To whom it may concern : I am disputing the XXXX XXXX XXXX on my credit report. 

As of today, Equifax has not removed the XXXX XXXX XXXX from my credit report as cited by the National Consumer Assistance Plan ( NCAP ) rule of XXXX XXXX, 2017, which states, in part, the CRA will remove any Public Record, Judgements, and Liens, that do not have all the required information. 

Therefore, tax liens that do n't have the full Social Security Number ( SSN ) or Date of Birth ( DOB ) are cause for being removed from the Credit Reporting Agencies database. 

My Notice of XXXX XXXX XXXX dated XX/XX/XXXX from XXXX XXXX, Virginia XXXX XXXX displays a partially redacted Social Security Number ( SSN ) and there is no Date of Birth ( DOB ). 

Based on the NCAP rules that became effective XX/XX/XXXX2017, I am disputing the XXXX XXXX XXXX that is reporting on my credit report and request that it be removed accordingly. 

XXXX and XXXX have immediately deleted the aforesaid XXXX XXXX XXXX but Equifax continues to report the Lien. 

Thank you. ''
Product: Vehicle loan or lease

When I purchased vehicle I made a down payment which never showed it went towards the car.an the seller confused me with words about payment.