23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

This is XXXX XXXX, who is submitting this CFPB complaint myself, and to inform you that there is no third party involved in the process. I sent letters to TransUnion Credit Bureau the date of the last letter was on XX/XX/2022. And now we are in the month of XX/XX/2022, and still nothing from them. That means TransUnion has NOT complied with the FairCredit Reporting Act law and continued to report inaccurate information on my credit report. KINDLY UPDATE OR REMOVE THE FOLLOWING ACCOUNTS FROM MY CREDIT REPORT : XXXX XXXX ( Original Creditor : XXXXXXXX XXXX  ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

I'm a Victim of identity theft I added documents below 1. {$900.00} XXXX XXXX date opened XXXX XXXX. {$720.00} XXXX XXXX. date opened XXXX
Product: Checking or savings account

Someone has Capital one bank account in my name the checking account that's not mine. Also I believe someone has stolen my inherentance money and houses
Product: Money transfer, virtual currency, or money service

Paypal has stopped verifying street addresses on delivery confirmations. Fraudsters are aware of this and are selling fake goods, mailing a worthless package to a different address in the buyer 's city and zip code, and using that delivery confirmation to get the disputes closed. Paypal asked for proof from USPS that the seller shipped the package to the wrong address, but when I provided it they closed the dispute again without reviewing it. I've tried escalating or reopening the dispute to no avail. I've called their phone number to try and talk to a real person but the phone line simply hangs up on me after it says it will transfer me to an agent. The PayPal dispute case is XXXX. The USPS service request is XXXX and the USPS item # XXXX confirmed the package was scanned and delivered to an address other than mine. PayPal has received written notification from USPS confirming this, but they still won't return my money. Furthermore, I spoke to the actual mail carrier that delivered the package and they confirmed the package was too small and weighed less than one pound to have possibly been the merchandise I ordered. This is a clear scam. Paypal 's poor business controls and negligent dispute process is perpetuating this fraud. In speaking with USPS they confirmed this is a very common occurrence and a growing fraud that needs resolution. I am more concerned about how many other Americans are being taken advantage of in this manner than getting my own money refunded. I can live with this loss, but there are vulnerable populations like the elderly for which this could be financially devastating. Please investigate this fraud and PayPal 's negligence in perpetuating it.
Product: Credit reporting, credit repair services, or other personal consumer reports

The following accounts continue to report on my credit report without my permission, in violation of federal law, despite numerous written requests. As required by Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ), these items must be verified ( A ). I will bring legal action against you if you do not verify these items. To help this situation be settled as quickly as possible, kindly uphold the law. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Checking or savings account

I had an automatic debit come into my account that overdrafted it. I immediately transferred money from my savings account to my checking account to cover the amount. I was charged with a {$35.00} overdraft fee to my checking account and {$9.00} fee to my savings account. I asked the money grubbing, profit swilling XXXX at TD Bank to refund the charges and was told no. 

TD Bank made XXXX billion dollars in profit for the XXXX quarter of XXXX. In its announcement, it also cites benefits from the XXXX tax bill signed by XXXX. I got an extra {$20.00} a month from the tax bill. And this year, I had to pay more in federal income tax. But XXXX forbid TD Bank XXXX XXXX XXXX XXXX, who makes {$15.00} XXXX a year, gives back my {$44.00}.
Product: Credit reporting, credit repair services, or other personal consumer reports

I checked my credit report when purchasing a vehicle, that is when I realized I am a victim of identity theft. I filed a report with the F.T.C and my local police department. I send all documents to the C.R.A and MUFG Union Bank. The Account Opened is MUFG Union Bank Account Number : XXXX Date Opened : XX/XX/2018 Balance : {$1100.00}. I have never opened an account with them, I am a victim of identity theft and I need this resolved and removed from my name and credit bureaus.
Product: Credit reporting, credit repair services, or other personal consumer reports

Some one did fraud in my name and they agreed to remove with a forgery affidavit but they claim they i did not send my claim in time. that is non sense cause it was certified mail. Can you guys please enforce them remove that fraud information from my file. It is also affecting my changes of getting credit
Product: Credit reporting or other personal consumer reports

To Whom It May Concern, This Is my Third written request for Method of Verification. You company has failed to provide me with this information and continue to violate my consumer and civil rights. I have been maintaining accurate logs of my letters and will file a complaint with the CFPB.

These Unverified accounts continue to hinder my ability to obtain credit. Please provide me with the information below : I demand the following Unverified Accounts be provided Physical Verification or Deleted Immediately. Please Provide Method Of Verification.

The unverified items listed below remain on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditors documentation on file to verify that this information is mine and is correct. In the results of your first investigation, you stated in writing that you verified that these items are being reported correctly? 
Who verified these accounts? Describe the procedure used and method to determine the accuracy and completeness of the disputed information, including the business name, address and furnisher of information connected to any in accurate information. 
You need to do a reasonable investigation in compliance with FCRA section 611 part ( b ) sub sections below.

As per the FCRA : ( iii ) a notice that, if requested by the consumer, a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency, including the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher, if reasonably available You have NOT provided me a copy of ANY original documentation required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) ( a consumer contract with my signature on it ) and under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified.

The law is very clear as to the Civil liability and the remedy available to me for negligent noncompliance ( Section 617 ) if you fail to comply. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the FCRA. I have been keeping detailed records of each letter with certified US Mail tracking in case needed to pursue further legal action. 

I demand the following accounts be verified or removed immediately. 
1. 15 US-CODE 1692E FALSE OR MISLEADING REPESENTATIONS-XXXXXXXX XXXX XXXX  Account Number XXXX XXXX Please remove it from my credit report. 
2. The following personal information is incorrect Account Number : NAME : XXXX XXXX XXXX XXXX. The following personal information is incorrect Account Number : ALSO KNOWN AS : XXXX, XXXX, XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX Balance {$0.00}, XXXX XXXX XXXX XXXX XXXX creditor : XXXX XXXX XXXX  XXXX XXXX XXXX Balance {$590.00}, XXXX XXXX XXXX Inquired on XX/XX/2021, XXXX XXXX Inquired on XX/XX/2021 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX/Experian/XXXX ) credit reporting agency . This account was opened fraudulently. Ive informed all parties of the issue & provided the necessary documentation to support my claim. The credit reporting agency ( CRA ) & data furnisher ( DF ) are not complying with federal law in regards to identity theft. Additionally, the credit reporting agency & data furnisher have not provided me with any evidence of an open contract, signed contract or any valid proof this was opened, authorized or created by me.
Product: Credit reporting or other personal consumer reports

[ XXXX XXXX ] [ XXXX XXXX XXXX ] [ XXXX XXXX, MISSOURI, XXXX ] [ XXXX ] Dear Sir or Madam : I am a victim of identity theft. The information listed below, which appears on my credit report, does not relate to any transaction ( s ) that I have made. It is the result of identity theft. 
[ Identify item ( s ) resulting from the identity theft that should be blocked, by name of the source, such as the credit card issuer or bank, and type of item, such as credit account, checking account, etc. ] Please block this information from my credit report, pursuant to section 605B of the Fair Credit Reporting Act, and send the required notifications to all furnishers of this information. Enclosed are the following : A copy of my credit report I received from your company. The fraudulent items are circled. A copy of my identity theft report and proof of my identity. A copy of Section 605B of the Fair Credit Reporting Act, which requires you to block the fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information. I appreciate your prompt attention to this matter and await your reply. Sincerely, [ XXXX XXXX ] Enclosures : [ List what you are enclosing ] Identity Theft Report Proof of identity : [ XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, MISSOURI, XXXX ] Copy of Credit Report
Product: Credit reporting, credit repair services, or other personal consumer reports

I had a lease from XXXX starting from XXXX. And I payed off the lease on XX/XX/XXXX. But my credit report is still showing that the loan is open and I have balance XXXX. 

I have talked to XXXX and they verify that my account is payed off and close. But the credit report company got different info.
Product: Debt collection

I purchased a new phone from XXXX XXXX in XXXX of 2021. It was purchased at a company XXXX uses called ( XXXX ). The lady that sold me the phone deceived me with lies about XXXX giving me XXXX dollars for my old phone and promising me a XXXX gift card in addition to the sale of my old one. I didn't realize until after I had gotten home that I was duped out of my old phone because the receipt didn't show the XXXX dollar credit for my old phone. I couldn't go back because the place was closed and I was already informed that once my old phone was turned in I wasn't able to get it back. Days later I received an email about what my bills would look like and it was outrageous. A lot more than what I was quoted. I called customer service to get an explanation about the bill and the money I was suppose to get for my old phone. Reality set in that I was scammed out of my old phone when the lady told me the XXXX dollar GIFT card was the only thing I was getting for my phone. Not only that but when I was purchasing my new phone from XXXX  I specifically asked the lady that sold me my new phone if the the card was a Visa so I could purchase anything I wanted, but it was not. The card could only be used for XXXX  products. After three months of frustration, bad service and dropped calls I decided to pay off my phone and cancel XXXX all together. In retaliation XXXX sends me a bill for a month of service that I didn't use because they always bill a month in advance and they also want me to pay back the XXXX dollar ( GIFT ) card that they gave me. After refusing to pay they sent my bill to a collection agency called ( Convergent ) out of XXXX, Washington. These people have been calling me nonstop for weeks, sending letters and several emails. since I didn't respond they have resorted to harassing my wife by calling her too. I hope that no one else falls victim to this XXXX scam and I hope the CFPB can rectify this and get XXXX off my back.
Product: Mortgage

Trying to get an updated payoff from Sterus on my home loan.
Product: Credit reporting, credit repair services, or other personal consumer reports

An employee with ace cashing changed the last digit of my driver linsence. The check was from XXXX XXXX in the amount of {$5000.00}. The last digit of my linsence is XXXX not XXXX. XXXX XXXX was able to get a packet to me. I 've mailed information out of the city, I have n't been a letter to receive mail. Until now, because there is a company name surrounding my name. I ca n't submit a change of address through The United States Postal Service. Due to theft of mail through the internet. It appears as though I 'm included in a group for the person/persons to get group discounts & senior citizens benefits. These are corrupt dangerous people. Please research the wage earner case number XXXX. The courts shows I was discharged XX/XX/XXXX. XXXX XXXX XXXX XXXX was refinanced on XX/XX/XXXX, while I was under wage earner. The new loan is with XXXX XXXX.
Product: Checking or savings account

I opened both a joint checking and joint savings account at Citi bank back in XXXX of this year in the XXXX, CA Branch. It was a joint account with myself and my XXXX old daughter. The Citi bank agent who helped me open that account is named XXXX, when I opened that joint checking he mentioned that I need to XXXX or direct deposit {$250.00} into my Citi checking every month and maintain a {$5000.00} balance in the savings. I transferred the {$5000.00} to the savings from my online XXXX XXXX XXXX account and I XXXX  {$250.00} from my XXXX XXXX account. 

As soon as I funded these accounts, I get a letter a week later stating that both my accounts at Citi are closed. I called and they said it was due to fraud and to wait 60 days for a check to come in the mail for return of my funds ( {$5000.00} + {$250.00} ). 

On XX/XX/year>, about XXXX months after the closure of my account. My funds have still not been returned to me. I went back to the XXXX, CA Citibank branch in person today to see a banker. The bankers name is XXXX XXXX. He helped me call Citi fraud and they told him that I need to go to both XXXX XXXX XXXX and XXXX XXXX to have them retrieve the funds back from Citi by sending a Hold Harmless form. XXXX and XXXX XXXX mentioned that they cant do this because there was no fraud. I initiated those transfers and it was legitimate. 

Citi bank closed my accounts and is holding onto my funds.
Product: Credit reporting or other personal consumer reports

Another day Another lie and as always no view just a ploy by this fraudulent crooked company AS REQUESTED FORWARDED TO F.T.C AND D.O.J
Product: Credit reporting or other personal consumer reports

I am writing to formally dispute inaccurate information reported on my credit report concerning a charge-off. Below are the details of the account in question : Creditor Name : XXXX XXXX XXXX XXXX Account Number : { XXXX } { XXXX } Date of Charge-Off : { XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX } XXXX It has come to my attention that this charge-off is being reported repeatedly monthly, which is incorrect. According to the Fair Credit Reporting Act ( FCRA ), negative information such as a charge-off should be reported only once, reflecting the date it was charged off. 
Under the FCRA, credit reporting agencies are required to ensure the accuracy of the information they provide ( 15 U.S.C. 1681e ( b ) ). The continuous monthly reporting of this charge-off misrepresents my payment history and negatively impacts my credit score.

Furthermore, the statute of limitations for reporting a charge-off is seven years from the date of the initial delinquency that led to the charge-off ( 15 U.S.C. 1681c ( a ) ( 4 ) ).

Repeatedly reporting this charge-off as a new event each month does not reflect the statute of limitations and is therefore improper. 
I request an immediate investigation into this matter and the correction of my credit report by removing the repeated entries of the charge-off from my payment history. Please update my credit report accordingly and provide written confirmation of these corrections. 
XXXX XXXX XXXX XXXX XX/XX/XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

Account name : XXXX XXXX XXXX account type : credit card, Account name : XXXX XXXX, Account type : cell phone Account name : XXXX XXXX XXXX, Account type : credit card, Account name : XXXX XXXX XXXX  account type : collection, original creditor : XXXX account name : XXXX XXXX XXXX XXXX account type : collection, original creditor : XXXX Account name : XXXX XXXX, account type : collection Account name : XXXX XXXX XXXXXXXX, account type : collection Account name : XXXXXXXX XXXX XXXX, account type : collection n accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Product: Credit reporting or other personal consumer reports

I am writing to formally dispute the information associated with my accounts. Upon reviewing my credit report, I have identified discrepancies that require immediate attention. It appears that there are inaccuracies concerning the status of my accounts, particularly regarding file merging and the characterization of my payment history. 

I would like to draw your attention to the following account details : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I kindly request that you update my accounts information to accurately reflect that the accounts have never been delinquent and are closed with a positive payment history.

Recognizing the importance of maintaining accurate credit information, I trust that you will promptly take the necessary steps to address this matter. In accordance with the Fair Credit Reporting Act, I also request a copy of the corrected credit report once the necessary adjustments have been made.

Please confirm receipt of this letter and provide an estimated timeline for resolving this dispute. If further clarification or documentation is needed, I can be reached at the contact information provided above.
Product: Credit reporting, credit repair services, or other personal consumer reports

I did not authorize hard inquiries on my account affecting my credit score.
This company keeps pulling my credit score for no reason. 

XXXX XXXX XXXX, IA XXXX ( XXXX ) XXXX I did not give them permission at all. 

XXXX XXXX XXXX, MI XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

I am reaching out to your agency regarding the persistent inaccuracies on my credit report. Despite multiple attempts to resolve these issues and providing substantial evidence of discrepancies and inconsistencies in the reported accounts, you continue to assert the accuracy of your records.
Product: Credit reporting, credit repair services, or other personal consumer reports

To Whom It May Concern : I have noticed that you have placed an inquiry on my Equifax credit file dated XX/XX/2018, I've contacted Equifax several times about when i was first made aware of this matter. 

As you probably know, Credit Reporting Agencies treat inquiries as a statement of fact and will not allow a consumer to dispute them. Since it is against federal law ( Fair Credit Reporting Act -- 15 USC? 1681b ) for an entity to view a consumer 's credit report without a " permissible purpose, '' I am writing to inquire as to your alleged purpose, for doing so since I did not apply for employment with your organization nor did I request credit from your organization. 

Equifax report that you pulled a hard inquiry. 


Based on the evidence in my possession, this inquiry was performed under false pretenses as described in the clear language of the law. 15 USC? 1681n ( a ) ( 1 ) ( B ) states, in part, " in the case of liability of a natural person for obtaining a consumer report under false pretenses or knowingly without a permissible purpose, actual damages sustained by the consumer as a result of the failure are {$1000.00}, whichever is greater ; '' To Whom It May Concern : I have noticed that you have placed an inquiry on my XXXX and Equifax credit file dated XX/XX/2018 and XX/XX/2018. As you probably know, Credit Reporting Agencies treat inquiries as a statement of fact and will not allow a consumer to dispute them. Since it is against federal law ( Fair Credit Reporting Act -- 15 USC? 1681b ) for an entity to view a consumer 's credit report without a " permissible purpose, '' I am writing to inquire as to your alleged purpose, for doing so since I did not apply for employment with your organization nor did I request credit from your organization. 

Both Equifax and XXXX report that you pulled a hard inquiry. 


Based on the evidence in my possession, this inquiry was performed under false pretenses as described in the clear language of the law. 15 USC? 1681n ( a ) ( 1 ) ( B ) states, in part, " in the case of liability of a natural person for obtaining a consumer report under false pretenses or  knowingly without a permissible purpose, actual damages sustained by the consumer as a result of the failure are {$1000.00}, whichever is greater ; ''
Product: Payday loan, title loan, or personal loan

Active hours app is showing that I withdrew {$100.00} on XXXX XXXX, 2017 to be transferred to my checking account, however no money was ever withdrawn and no fund we received in my checking account. I have contacted there support group multiple times, and have not been able to resolve. the last contact was last night. I did advise them that they better not try to take this money out of my account when I get paid on XXXX XXXX, 2017 since it is not something I ever received. I have not received any kind of response from them.
I am beginning to believe the Activehours app is a scam. They have no phone number to call and speak to someone. Everything is done through email.