23daVinci/CFPB_Complaints huggingface dataset:
Product: Debt collection

I mailed a letter dated XXXX/XXXX/16 to GM FINANCIAL requesting account verification/ validation for the account in dispute, documentary evidence of my indebtedness for all charges in which they claim I made late payments, documentary evidence of timely billing and timely posting of all payments from opening of account through the present whether or not they claim payment was late, court documentation verifying a repossession order was filed in any Indiana State court with regard to this account as GM FINANCIAL has reported this as a " Repossession '' on my credit record and also requested a notarized statement attesting to their compliance with all provisions of the Fair Credit Billing Act with respect to this account. To date, I have not received any information requested from this company with regard to this account. Return receipt shows " XXXX '' received my request by Certified mail. I have filed dispute with all XXXX major credit reporting agencies on at least three occasions previous to mailing a certified letter. I am awaiting removal of this negative account from my reports as GM FINANCIAL has failed to comply with the Fair Credit Billing and Fair Credit Reporting Acts in which they are obligated to do as required by law. I am asking for your assistance now since this has previously been disputed with GM FINANCIAL, XXXX, XXXX and XXXX and I 've failed to have the account removed as of the current date. I have never had an account with GM FINANCIAL in the past or present. I have never had a repossession of a court order of repossession nor have I received by mail a letter of repossession or by delivery of a court civil process server.
Product: Money transfer, virtual currency, or money service

On XX/XX/23 I had a scammer call my cell using a Wells Fargo phone number. They tricked me into thinking someone was trying to access my funds in XXXX the country and trying to take {$7000.00} and needed to secure my account. They gained access to my phone thru XXXX and used " Wells Fargo Security Server '' as the access name. They took full control of my phone and before I could blink were able to wire {$9400.00} out of my account. I went to a Wells Fargo bank immediately and had them cancel my accounts that the money was taken from. They advised " They were so glad I came in right away and didn't wait until the next day because that would of been a totally different situation '' But since I had come in right away they could put a hold on that transfer and it still showed pending. 

I followed up with Wells Fargo fraud department on XX/XX/23 and they said it would take 5-10 business days for my funds to be available and they were still in the claims process. But I would get a return on the {$60.00} wire transfer fees as well. ( A total of {$9400.00} was taken from my account ) I called again on XX/XX/23 for another follow up. At that point they said they had denied my claim and I would not be getting my money back. They had already told me several times that I would and they put a stop on it since the wire transfers still showed pending! 

I am currently out {$9400.00} ... my dad had just given me this money a week prior for my wedding. I'm devastated!
Product: Mortgage

I have a mortgage with Flagstar bank since XX/XX/XXXX it is very high interest@11.375 % I have tried at least 5 times over the years to refinance for better rate only to be rejected or completely ignored, I have got nothing but the old Run around, we will call you back or put on hold for no one to ever pick back up. I have been working with XXXX as it turns out he is getting the same treatment. I have talked with XXXX for the elderly several times she has been great, shes answered and returned calls. I am NOT in foreclosure but during the new year holidays a company named XXXX did an illegal lock out!!! I have been trying to sell the house because Flagstar is impossible to work with, they have put insurance on my mortgage loan even thou Iv had insurance without laps.My insurance and taxes have allways been included with my payment thru escrow, when I listed my house XX/XX/XXXX my realtor discovered that XX/XX/XXXX taxes were not paid to XXXX co. I have been XXXX, Bullied and Abused by Flagstar Bank for 16 years, I cant take no more! I Pray for Help!!!
Product: Money transfer, virtual currency, or money service

( Block, Inc. ) due to inadequate customer service and unfair practices, which violate the Consumer Financial Protection Act ( CFPA ). Specifically, Cash App failed to take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. 
Furthermore, their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund Transfer Act ( EFTA ) and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redres for these violations.
Product: Credit reporting or other personal consumer reports

I am in disagreement with the account listed XXXXXXXX acct # XXXX, which still appears on my credit report, even after your re-investigation the account still is reporting inaccurate. According to your recent update the account is now reporting a XXXX balance. However, the balance update reads XX/XX/year>. This inaccurate information is false. You failed to investigate this account properly and your neglect has violated my rights. I am demanding a deletion of the following account.
Product: Student loan

I have been paying my loans back faithfully for 4 years. Just the other day, XX/XX/28, I learned that the amount due is now MORE than the original amount borrowed! What the heck is this? I am aware that Navient, my current loan holder, has a lawsuit pending against it. I just learned this but I see why. This is outrageous. What kind of fine print " disclosure '' did they slide by me? Please do something about this. It is so wrong.
Product: Credit reporting or other personal consumer reports

Subject : Complaint Regarding the Erroneous Account in the TransUnion Credit Report Dear Consumer Financial Protection Bureau : I am XXXX XXXX, and I hereby express my dissatisfaction with the outcome of an investigation pertaining to my TransUnion credit report. In the credit report recently received, an account associated with XXXXXXXX XXXX XXXX # XXXX was indicated, yet this account is unequivocally not mine. 

I have engaged in communication with TransUnion and lodged a dispute ; however, their investigation result remains unconvincing. I firmly believe that this erroneous account information has exerted a negative influence on my credit record and may potentially pose difficulties for me in future credit transactions. 

I earnestly hope that the Consumer Financial Protection Bureau can intervene in this matter, mandate TransUnion to conduct a further verification of the information related to this account, and rectify the error without delay. Simultaneously, I also anticipate receiving specific guidance and recommendations on how to resolve this issue effectively. 

I sincerely appreciate your attention and support regarding my complaint. 

Complainant : XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I sent so many times complaint to you. Why you still keeping these negative accounts on my name. I think someone hacked my personal information. I already wrote to you that is not my accounts
Product: Debt collection

There is a debt for {$1300.00} that is not mine, I have asked for the original contract agreement between myself and Zion Debt. I was told this was a purchased debt, I do not owe Zion Debt any amount of money. I am not obligated to pay a debt that was purchased from another company that is not mine.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX {$0.00} - Charge off Amount {$4800.00} XXXX received- NO XXXX - Charged off XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX? 
Equifax - Charged off XX/XX/XXXX Sold to Collections XXXX XXXX XXXX- Balance {$2900.00} Charge off {$22000.00} XXXX received- NO The car was stolen in XXXX of XXXX. My insurance paid and my XXXX insurance paid. This should NOT BE a charge off. The account was paid in full. They show the account being charged off in XX/XX/XXXX, XX/XX/XXXX XX/XX/XXXX XXXX, XXXX, XX/XX/XXXX XXXX XXXX Balance {$380.00} Charge off Amt {$380.00} 1099C received XXXXNO XXXX - Charged off XX/XX/XXXX Equifax - Charged of XX/XX/XXXX XXXX  XXXX Balance {$2500.00} Charge off Amount {$2500.00} XXXX received-NO XXXX - Charged off XX/XX/XXXX Equifax - Charged off XX/XX/XXXX
Product: Checking or savings account

During the course of a seven year period starting in 2012 USAA Federal Savings Bank portrayed a simple interest bearing deposit account of approx. $ XXXX as an investment account. This was years before XXXX XXXX merged with USAA. The reason I am reporting this egregious violation is 2-fold. Each time I made a withdrawal from the account USAA would apply a 10 % penalty in addition to the withdrawal. These funds were accumulated with taxed dollars. As if the 10 % penalty wasn't bad enough, USAA would issue a 1099 that captured the specific amount of the withdrawal with the footnote of reporting the transaction to the IRS. As I mentioned, these funds were accumulated with taxed dollars and the 1099 was intended to raise my tax bracket with taxed dollars from a simple interest bearing deposit account being pertrayed as an investment account. This act went on for seven years. I have the 1099s along with account statements and I'm sure USAA does as well.
Product: Mortgage

I have had a mortgage with Ocwen Mortgage, Loan # XXXX since XXXX ( been a homeowner since XXXX - NEVER made a late mortgage payment EVER ). In XXXX I applied for and received a HAMP loan through them. For the past year I have made multiple calls attempting to get the {$5000.00} I am owed for paying my mortgage on time which I should have gotten after the XXXX ( XXXX ) or XXXX ( XXXX ) year, which was part of the deal. I have my mortgage deducted automatically every month on the XXXX for the current month ( so XXXX XXXX was deducted/paid on XXXX XXXX for instance. ) I have gotten a constant run around from Ocwen. On XXXX XXXX, XXXX I was handed over to escalation manager XXXX, XXXX, who assured me I would receive the {$5000.00} against my principal by XXXX. When I called back on XXXX to see how everything was going, XXXX had left the company and I had to start over. I spoke with XXXX, XXXX, who escalated my case to the Concern Department. On XXXX XXXX and I spoke and he guaranteed I will get my money - he just needed a few more days to research. I had to call back over and over - sometimes he returned my call and sometimes not. Today - XXXX, at XXXX CT - he told me that I paid my mortgage late between XXXX and XXXX so I would not be getting the {$5000.00}. I asked how that can be when I have it automatically deducted each month. He would n't listen and said I would get a letter in the mail. If you look at the documentation I will attach you will see my mortgage payment is taken out every month on the XXXX ( statements show a day or two later for it to clear ). However, if you look at the transactions they have on line ( also attached ) it will make your head spin. They clearly applied and then deducted/suspended many many times over the payments I made. And now they have sold the mortgage to XXXX XXXX XXXX so I am stuck between the two. I 'm hoping you can help!
Product: Money transfer, virtual currency, or money service

I sent {$10000.00} to Coinbase from my XXXX XXXX XXXX XXXX Account for XXXX XXXX XXXX, XXXX. Federal Wire Reference #  XXXX They relayed the " name did not match my account '' - my name is XXXX XXXX. 

Ok, that 's understandable. They said they 're wiring the $ back to my account on XX/XX/XXXX. It 's now XX/XX/XXXX & I have yet to see it. Wire transfers are instant, there is no excuse.
To add insult to injury, I wired another {$10000.00} to from my personal account to them last night & my bank confirmed they received. They have yet to receive. It is XX/XX/XXXX.
Fed Wire Reference # XXXX They advertise it as being " instant '' funding. What a joke. So disappointed, where is my XXXX COINBASE!
Product: Credit reporting, credit repair services, or other personal consumer reports

I have contacted all 3 credit bureaus. They are reporting a bankruptcy on my credit report. Legally they can not list bankruptcy on my record.

I obtained my credit reports on line. There was a U. S. Bankruptcy Court items listed on my credit reports. Per the FCRA 623 ( a ) ( 5 ) : If the Credit Bureau can not VALIDATE the information with the ORIGINAL CREDITOR, they must remove said information from the consumer credit file.

The County Recorder of Deeds and the Bankruptcy Courts have both informed me they do not report this information to anyone. It is the credit reporting agencies, and/or other third party providers who collect information regarding public cases from public records. Public records information is NEVER validated by the Recorder of Deeds nor the U. S. Court system due to the Fair Credit Reporting Agency PRIVACY LAW.

My inquiry to the County Recorder of Deeds and U. S. Bankruptcy Courts confirmed XXXX Credit Bureau has never validated or verified these public record entries on my credit report, neither will they ever be by them. They further stated while they are NOT liable or responsible for any MISUSE or INCORRECT public records, nor the distribution of said information, public records may, and oftentimes are, reported by third party sources unawares to the consumer, and in most cases, incorrectly. Considering the information indicating a Fair Credit Reporting Act violation, I need all tax lien and bankruptcy information currently showing under my social security number to be PERMANENTLY DELETED from my credit report immediately. 

The Credit Bureau needs to provide me with copies of all documentation associated with these Public Record Accounts bearing either a court order to place this information in my credit report, or my authorization of release bearing my signature. In the meantime, to be in full compliance with the FCRA laws and guidelines, all the information listed under Public Records needs to be immediately deleted from the credit file you maintain under my name and social security number. Be further advised that I am closely monitoring my credit file. Per the Federal Law, you have exactly 30 days to complete this investigation as outlined per the Fair Credit Reporting Act 623 ( a ) ( 3 ).
Product: Credit reporting or other personal consumer reports

It has been drawn out into the open that you are not hindering records when I sent a copy of the FTC report. Since it is a necessity by regulation 605b of the FCRA I'm sending this Complaint to assist with laying out a lawful response. In the event that you decide to not obstruct the accompanying things recorded beneath which are answering erroneously because of fraud, I will hand my archives over to my lawyer to begin a legitimate activity. It's my goal to not seek after any legitimate activity so if it's not too much trouble, comply with the law. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX Owed : {$0.00} XXXX  XXXX Balance XXXX : {$0.00} XXXX  XXXX Balance Owed : {$2500.00XXXX XXXX XXXX Balance Owed : {$1400.00} XXXXXXXX XXXX  XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX
Product: Credit reporting or other personal consumer reports

I am writing in response to the recent statements I have received from your agency regarding a debt allegedly owed to Synchrony Bank. I am disputing the validity of this debt and request that you cease all communication with me in accordance with the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692c ( c ). 

Firstly, I would like to bring to your attention the case of XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, in which it was determined that mere statements are not sufficient evidence of a debt. Therefore, I am requesting that you refrain from sending any further statements as they do not provide adequate validation of the alleged debt. 

Furthermore, I would like to clarify that a cease and desist letter not only prohibits further communication, but it also implies the removal of any mention of this debt from my consumer report. As defined by the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681a, communication includes the reporting of information to consumer reporting agencies. Therefore, I expect that upon receipt of this letter, any negative information related to this alleged debt will be promptly deleted from my consumer report. 

In the event that your agency fails to comply with my request and continues to harass and abuse me through improper communication, I want to make it clear that I am prepared to take legal action to protect my rights. Pursuant to the FDCPA, I may be entitled to actual damages, statutory damages, and attorney 's fees. Enclosed is an itemized list detailing the potential costs involved in pursuing litigation for harassment and abuse. 

1. Actual Damages : - Cost of legal representation : $ XXXX - Loss of productivity and time : $ XXXX - Emotional distress and inconvenience : $ XXXX  2. Statutory Damages : - Per violation of the FDCPA : {$1000.00} 3. Attorney 's Fees : - Cost of attorney 's services for litigation : $ XXXX  Please be advised that this letter is not an admission of any liability on my part regarding the alleged debt. However, I expect your agency to comply with all applicable laws and regulations, including the FDCPA and FCRA. 

Thank you for your attention to this matter.
Product: Credit card or prepaid card

On XX/XX/2022 I was at the register of my local JC Penny, located at XXXX XXXX XXXX XXXX Ma, when I was asked by a JC Penny associate to open a credit card in order to save 35 % off my purchase. I already had an online coupon for 25 % off my purchase when I asked if it was IN ADDITION to that coupon. I was informed by TWO associates working the counter that it would indeed be an additional percent off NOT one or the other. I then made a decision based on this information to go ahead with opening up a credit card. I gave all my information, ie salary, SS number etc. electronically through the register. Upon completing I was approved, and handed the receipt. I questioned the amount charged to the new credit card as it was not the math I had done in my head. The JCPenny associate called over the manager when I was informed that I could only use one discount hence the larger amount now charged to my card. I explained to the store manager the only reason I opened the account was for the discount and the opening of the credit card was under deceptive terms. There was no resolution to this mess as I now had to close a new card I didn't really want and never got the discount on merchandise as promised.
Product: Credit reporting or other personal consumer reports

Im submitting a complaint to you today to inform you I was the victim of fraudulent activity. I researched on how to remove the fraudulent items in my report and found that I need to visit FEDERAL TRADE COMMISION or https : //www.ftc.gov to file a identity theft report and Per FCRA section 605b Credit Reporting Agencies are required to remove any items listed on an identity theft report with reference number XXXX. Please find the ATTACHED documents to assist in the removing of the erroneous personal information and inquiries which were being posted to my report. Here is the list of items which were opened without my permission : EXPERIAN : XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MN XXXX XXXX XXXX  Date Opened : XX/XX/XXXX XXXX Balance Owed : {$590.00} XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$1500.00} XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$2600.00} XXXX XXXX XXXX XXXX Balance Owed : {$180.00} XXXX XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance Owed : {$190.00} XXXX XXXX ( Original Creditor : XXXX ) XXXX Balance Owed : {$0.00} XXXX XXXX  XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX =======XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$590.00} XXXX XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$5200.00} XXXX XXXX XXXX XXXX Balance Owed : {$180.00} XXXX XXXX ( Original Creditor : XXXX ) XXXX Balance Owed : {$190.00} XXXX XXXX XXXX Original Creditor : XXXX ) XXXX Balance Owed : {$0.00} XXXX XX/XX/XXXX =======XXXX : XXXX XXXX XXXX XXXX MN XXXX XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$590.00} XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$1500.00} XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$2600.00} XXXX XXXX XXXX Date Opened : XX/XX/XXXX XXXX Balance Owed : {$5200.00} XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX Balance Owed : {$180.00} XXXX XXXX ( Original Creditor : XXXX XXXX XXXX ) XXXX Balance Owed : {$190.00} XXXX XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance Owed : {$0.00} XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX. According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall remove any items in the file of a consumer that the consumer identifies as information that resulted from an alleged fraudulent activity, not later than 4 business days after the date of receipt.
Product: Debt or credit management

I used Lexington Law and the charged me {$250.00} per month for credit repair and they did not fix anything I used them in XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX/XXXX  Inquiry from XX/XX/XXXX XXXX/XXXX  Inquiry from XX/XX/XXXX XXXX Inquiry from XX/XX/XXXX XXXX Inquiry from XX/XX/XXXX XXXX XXXX   Inquiry from XX/XX/XXXX I've conducted no business with these companies. I am sure these inquiries are errors.
Product: Credit reporting, credit repair services, or other personal consumer reports

I did NOT give written permission to have these fraudulent accounts furnished on my report. I surely hope that each company will comply with code ; 15 usc 1681a2 ACCOUNTS : XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX & XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX
Product: Debt collection

In  XXXX  o f 2015 Debt C  ollectors by the  na me SHAPIRO, DICARO & BARAK employee sued in the Supreme  Court of  XXXX   County wi thout ever properly serving i, my husband, and grandfather of the lawsuit. Debt  Collectors by the name SHAPIRO, DICARO & BARAK employee/ associate stated on the court record they   served  XXXX   XXXX   XXXX    , in wh ich the Deb t Collectors, SHAPIRO , DICARO & BARAK claim is a family member of mine. I do not   know of any person by the name  XXXX   XXXX   XXXX   nor do I have any family by that name.