23daVinci/CFPB_Complaints huggingface dataset:
Product: Vehicle loan or lease

On XX/XX/XXXX, my husband and I leased a vehicle through XXXX XXXX XXXX XXXX/JP Morgan Chase Bank, N.A. A copy of the lease is attached. 

Section 6 Lease Payments clearly states our first lease payment in the amount of {$1000.00} was made that day, to be followed by 32 payments in the amount of {$1000.00} each, totaling {$35000.00}.

INSTEAD OF 33 PAYMENTS IN THE AMOUNT OF {$1000.00} TOTALING {$35000.00} AS CLEARLY STATED IN THE LEASE,  XXXX  XXXX XXXX XXXX/JP MORGAN CHASE BANK, N.A., COLLECTED 34 PAYMENTS IN THE AMOUNT OF {$1000.00} TOTALING {$36000.00}. 

The automatic withdrawal of the lease payments from our bank account began on XX/XX/XXXX and should have ended with the XX/XX/XXXX withdrawal. Instead, and although the leased vehicle had since been turned in, XXXX XXXX XXXX XXXX/JP Morgan Chase Bank, N.A. deducted an additional payment in the  amount of {$1000.00} on XX/XX/XXXX. 

I phoned XXXX  XXXX XXXX XXXX/JP Morgan Chase Bank, N.A. in XX/XX/XXXX and informed them of this error. They acknowledged the error and stated a refund would be issued to us in the amount of {$1000.00}.

When the refund was never received, we followed up with XXXX XXXX XXXX XXXX/JP Morgan Chase Bank, N.A. Instead of refunding the amount of the additional payment of {$1000.00} to us, we were told the credit had been issued to XXXX XXXX XXXX XXXX, the dealership to whom the leased vehicle had been returned. In speaking with XXXX XXXX, the General Manager of XXXX  XXXX XXXX XXXX, the dealership has no record of receiving this credit. 

Although the lease was in our names and the money, including the overpayment, was withdrawn from our bank accounts, the representatives at XXXX XXXX XXXX XXXX/JP Morgan Chase Bank, N.A. were extremely rude, condescending and refused to provide any details on our lease transactions or payment history. When we continued to press for details, they hung up on us.

I am attaching redacted bank statements indicating the first lease  payment being withdrawn from our bank account on XX/XX/XXXX and the last lease payment being withdrawn from our account on XX/XX/XXXX as proof that a total of 34 payments, not 33 as  stated in the lease agreement, were paid or withdrawn from our account by XXXX XXXX XXXX XXXX/JP Morgan Chase  Bank, N.A. 

The vehicle was purchased from XXXX XXXX XXXX XXXX/JP Morgan Chase Bank, N.A. by XXXX XXXX XXXX XXXX, the dealership who accepted the lease return. Therefore, there should be no disposition fee.

I would request that the overpayment of {$1000.00} be refunded to us immediately.
Product: Debt collection

Consumer Response Center Federal Trade Commission XXXX XXXX XXXX, XXXX. 
XX/XX/XXXX, XXXX XXXX Re : FTC ID Theft Complaint Dear Sir or Madam : I am notifying the FTC that my identity has been stolen and used for fraudulent purposes. 
My personal information is as follows : Name : XXXX XXXX Date of Birth : XX/XX/year> Someone has used my identity to engage in the following type ( XXXX ) of fraudulent transactions : * Credit cards * Loans * Phone or Utility The following is a description of the identity theft incident : I did not open these accounts. These accounts are not mine. Im sure I didnt open that in my name. Had an unknown phone number or phone call to Where my Identity was breached. 
I have also experienced the following problems as a result of the identity theft : * Denied credit or other financial services. 
* Harassed by debt collector or creditor. 
In addition, I have lost XXXX hours of my time due to the identity theft. The identity thief used the internet to open accounts or purchase goods or services. 
I have no information regarding the identity thief. 
I have contacted the following credit bureau ( XXXX ) : XXXX : * regarding the identity theft and to report the fraud. 
* to put a fraud alert on my report. 
I have had the following problems with XXXX and XXXX : _________________ I have not had any problems with any credit bureaus. 
I have not contacted the police department and filed a police report. Therefore, no police report is attached. 
Please contact me if you have any questions or need additional information. I can be contacted by phone at XXXX. I may be contacted by email at XXXX. 
Thank you for your prompt attention to this matter. 
Sincerely, XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX, DATE OPENED XX/XX/XXXX, AMOUNT {$2000.00} FILED FRAUD NEVER GOT RESPONSE. 

XXXX XXXX DATE OPENED XX/XX/XXXX, AMOUNT {$760.00} FILED FRAUD NO RESPONSE. 

XXXX XXXX DATE OPENED XX/XX/XXXX, AMOUNT {$1400.00} FILED FRAUD NO RESPONSE. 

XXXX XXXX DATE OPENED XX/XX/XXXX, AMOUNT {$2400.00} FILED FRAUD NO RESPONSE XXXX XXXXE DATE OPENED XX/XX/XXXX, AMOUNT {$300.00} FILED FRAUD NO RESPONSE XXXX XXXX XXXX  NA DATE OPENED XX/XX/XXXX AMOUNT {$4900.00}, FILED FRAUD NO RESPONSE NORDSTROM/TD BANK XXXX XXXX XXXX XX/XX/XXXX AMOUNT {$490.00} FILED FRAUD NO RESPONSE.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have sent Chex Systems , Inc, documentation informing Chex Systems that I received a letter from XXXX XXXX informing me that my personal information was stolen, compromised and used. Theres inquiries currently listed and showing on my Chex Systems Consumer Report ID : XXXX that is from the data breach and identity theft, and not my inquiries. The following inquiries viewed by others and only me is fraudulent, unauthorized, and not my inquiries : XXXX XXXX XXXX, XX/XX/2023, XXXX XXXX XXXX XXXX XXXX, XX/XX/2023, XXXX XXXX XXXX XXXX, XX/XX/2023, XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX, XXXX XXXX XX/XX/2023 XXXX XX/XX/2023 XXXX XX/XX/2023, XXXX XXXXXXXX XXXX, XX/XX/2023, XXXX XXXXXXXX XXXX XXXXXX/XX/2023, XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX  XXXX XX/XX/2023 XXXX XXXXXXXX XXXX XXXXXX/XX/2023, and XXXX XXXX XXXX XX/XX/2023.
Product: Debt collection

XX/XX/XXXX- I received notice from Diversified Adjustment Service Inc. that they have bought my supposed debt from XXXX XXXX. 

XX/XX/XXXX - I wrote Diversified Adjustments an email and opened a dispute directly with them, asking for proof. 

XXXX XXXX They replied to this dispute with sending me the XXXX bill ( s ) for the equipment, and the service. 

XX/XX/XXXX through XX/XX/XXXX- I called multiple XXXX customer service people, went into two different stores, and tried calling XXXX, their Executive Relations Sr. Analyst, and left voicemails and emails for XXXX XXXX No answer. Each person from XXXX said my account doesn't exist, from the account number that was on the billing statements. 

XXXX XXXX Mailed diversified Adjustments a dispute letter asking for them to send me validation of debt, including a contract from XXXX with my signature on it. Called and asked as well. 

XXXX XXXX They replied via email with the same billing statements they have sent before, with the same account number that XXXX said does not exist, with no contract and no wet signature from me. 

I can not provide CFPB or credit bureaus with documents or receipts or contracts because either they simply do not exist or they refuse me access to them. I believe it is the former.
Product: Mortgage

The company continues to take money out of my escrow and paying same person more than once putting my escrow in the rears and then they increase my mortgage payments. Also they have not sent me a monthly statement in 6 years. XX/XX/XXXX the pulled insurance payment out 2 times and each time was {$3500.00}. I wrote a letter with my concerns and also called and spoke with them and they were going to correct the issue. In hindsight they failed to do so and then again in XX/XX/XXXX same senerio but with property taxes and again they have no clue but are wanting me to pay for there mistakes. My house payment has went from {$1200.00} to {$1700.00} in 8 months time.
Product: Credit reporting, credit repair services, or other personal consumer reports

Account has the wrong information status. it is currently showing open.
Product: Credit card

HI - a fraud account was opened under my name. I filed a police report and trying to work with the agency to clear. they are still claiming this was opened by me. I 've never owned a discovered card, I 've only own Visa and XXXX. My credit score has always been high, this is out of character
Product: Credit reporting, credit repair services, or other personal consumer reports

1. I WENT ON XXXX  XXXX XXXX TO OPEN UP AN ACCOUNT, WHICH EVERYTHING WAS OKAY AND OPENED. 
2. MY ACCOUNT WEN INTO COLLECTIONS. 
3. XXXX  XXXX SOLD MY ACCOUNT TO XXXX XXXX XXXX . 
4. ON MY CREDIT REPORT IT HAS BEEN CLOSED THROUGH XXXX  XXXX. 
5. IM TRYING TO PAY IT OFF WHICH NOW I WOULD LIKE IT REMOVED DUE TO WHEN I CALL THE NEW OWNERS WHICH IS LVNV FUNDING MANAGEMENT, THEY DONT SEE THAT ACCOUNT I AM SPEAKING FOR BUT ONLINE ON RESURGENT CAPITAL SERVICES IT SHOWS I HAVE 2 ACCOUNT UNDER MY SOCIAL BUT WHEN SOMEONE ELSE NAME WHICH HE IS MY HUSBAND. 
6. I CALLED THEM TO INQUIRE WHY HIS ACCOUNTS ARE SHOWING UP UNDER MY SOCIAL BUT ARE NOT SHOWING UP UNDER HIS SOCIAL. THERE RESPONSE WAS TO CALL XXXX  XXXX AND FIND OUT WHO HAS THOSE ACCOUNTS. XXXX  XXXX RESPONDED WITH THE NUMBER TO XXXX XXXX XXXX. 
7. XXXX XXXX XXXX RESPONDED STATING THEY DON'T HAVE THAT ACCOUNT ON FILE. 
8. MY QUESTION IS WHERE IS THIS ACCOUNT, AND I WOULD LIKE FOR IT TO BE REMOVED FROM MY CREDIT. 

XXXX  XXXX PHONE NUMBER I CALLED WAS XXXX XXXX XXXX XXXX NUMBER I WAS TOLD TO CALL XXXX LVNV FUNDING LLC PHONE ON XXXX  IS XXXX RESURGENT CAPITAL SERVICES WHERE THE PORTAL SHOWS THE ACCOUNTS AND BALANCE AND WHERE TO PAY IS XXXX ( I SPOKE TO THEM AND THEY COULD NOT GIVE ME ANT INFORMATION TO WHY ITS APPEARS TO COME UP IN MY SOCIAL BUT NOT RECORDS OF IT ON MY HUSBANDS SOCIAL. THEY REFEREED ME TO XXXX   XXXX WHICH REFERRED MY TO XXXX XXXX XXXX. 
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - PORTAL.RESURGENT.COM ( WHAT COMES UP WITH MY SOCIAL ) Resurgent ID : XXXX Account Number ( Last 4 ) : ... XXXX Owner : LVNV Funding LLC Original Creditor : XXXX XXXX XXXX, XXXX. 
Origination Date:XXXX Charge Off Date:XXXX Charge Off Balance : {$1100.00} Charge Off Creditor : XXXX XXXX XXXX XXXX. 
Servicer : XXXX XXXX XXXX, XXXX XXXX Phone:XXXX Customer Information Primary Account Holder : XXXX XXXX Address : XXXX XXXX XXXX XXXX, PA XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Account Information Resurgent ID : XXXX Account Number ( Last 4 ) : ... XXXX Owner : LVNV Funding LLC Original Creditor : XXXX XXXX XXXX, XXXX. 
Origination Date:XXXX Charge Off Date:XXXX Charge Off Balance : {$880.00} Charge Off Creditor : XXXX XXXX XXXX, XXXX. 
Servicer : XXXX XXXX Phone:XXXX  Customer Information Primary Account Holder : XXXX XXXX Address : XXXX XXXX XXXX XXXX, PA XXXX BOTTOM LINE NO ONE WAS ABLE TO FIND ANYTHING OR HELP.
Product: Debt collection

Bought bed and adjustable platform ( frame ) the bed started to sag right away called Sleep number and they came out and replaced it, that one started to sag right away and the platform was not working properly called and told them this deal was not going to work for nothing was good or working right. They came out took bed but never took platform, platform started to smoke two days later, I unplugged it and put it in garage. 
When platform was first acting up I called sleep number and told them about bed and platform, they tried to tell me there was no warranty on platform, I said there has to be some kind for it is electric and has motors in it Instead of taking care of the problem they turned my bill over to collections and ruined my credit score
Product: Credit reporting, credit repair services, or other personal consumer reports

I have been having several problems with Carmax Auto Finance, they are currently reporting a fraudulent address attached to my name and social in which I have never lived. They have no authentication of this address being associated with me, but have merged my information with someone with a similar name and date of birth as mine. I was contacted by this individual to stop using her address as it was never done by me this was all done by Carmax Auto Finance and they have forwarded this information to the credit bureaus which is causing an issue on both sides.
Product: Credit reporting or other personal consumer reports

I want to inform the Credit Bureaus ONCE AGAIN that I was a victim of XXXX XXXX  and I'm requesting to remove these fraudulent items from my credit file resulting from alleged XXXX XXXX. Per FCRA 605B ( 15 U.S.C. 1681c-2 ) CREDIT BUREAUS are required to REMOVE any items listed in XXXX XXXX. Once again HERE ARE THE LIST OF ITEMS THAT I WANTED TO REMOVE! 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

This is the several times I've complained about being a victim of identity theft. You must remove/block any items that was opened without my knowledge, consent, or authority within XXXX business days with ( XXXX ) appropriate proof of the identity of the consumer ; ( XXXX ) a copy of an identity theft report ; ( XXXX ) the identification of such information by the consumer; and ( XXXX ) a statement by the consumer that the information is not information relating to any transaction by the consumer. 
XXXX XXXX XXXX XXXX XXXX CA XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX CA XXXX ; XXXX  XXXX bankruptcy XXXX Filed Date : XX/XX/XXXX Reference Number : XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX  XXXX XX/XX/XXXX ; XXXX  XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have rope credit increase letters asking to please remove the increase
Product: Credit reporting

I disputed the Foreclosure reference on my credit report in XX/XX/XXXX. Experian came back with a verified status. This was a short sale and not a FS and their coding is keeping me from getting an FHA loan. I have disputed this for almost 3 years now and it does not get resolved. They list paid in settlement in the comments but the coding shows a FS on XX/XX/XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

I noticed a credit inquiry on my XXXX credit report that i do not recognize and did not authorize i have tried to contact ford motor credit to resolve this and they have not been helpful
Product: Credit reporting or other personal consumer reports

This problem is still going on someone opened up an account which is a credit card account and XXXX XXXX  put an Account Review Inquiry on my TransUnion Report
Product: Payday loan, title loan, personal loan, or advance loan

I have tried applying for a bread financial loan through XXXX ( which I have done in the past and always repaid ). They have denied me saying my credit score from XXXX is XXXX ( Its not. ) and then the next day itll give me another email saying my credit score is XXXX. Ive contacted XXXX and got confirmation that it is not on their end. I contacted the executive office of bread financial and they just keep saying they would get back to me. There have been numerous issues and I feel like they are now doing this because of a previous complain made to them because they were reporting two separate XXXX accounts on my credit report even though I only had one. I feel like this is just their way of denying me. I have now lost out on sale items and have spent a lot of time trying to get this resolved
Product: Payday loan, title loan, or personal loan

I applied for the XXXX XXXX ( line of credit ) financed through TD Bank. I was not given terms and conditions during the application at the dealership where I applied. When I called TD bank to confirm terms and conditions they could not verify what it was I qualified for other than the credit limit in which they approved me for during the online application at the dealership. I was advised that I would need to carry a balance on the line of credit before they could confirm the promotional offer that I may have qualified for. The dealership where I initiated the application advised me that I would have 12 months with no interest and no promotional fees or early pay off penalties. I called the lender ( TD Bank ) to confirm and they said they would not be able to provide that information and that it was up to the merchant I purchased the product from. I do not understand how they, as the lender, are not able to confirm what I qualified for and what the terms and conditions were for what I was approved for by their underwriters. The dealership/merchant is not the underwriter so why would they determine what I qualified for? I think TD bank is violating Truth in Lending ( Reg Z ) and treading on potential Fair Lending violations. I have not yet received any fees or anything different than was verbally communicated to me by the merchant but, the transaction has not yet posted to the account. I am fearful that I could be held to a different rate and promotion than what I was told. At the very least, the lender should be able to confirm what I was signed up for. I spent several hours on the phone trying to file a formal complaint with TD bank and made several attempts to get confirmation on what it was that I was signed up for to no avail. I finally got a mailing address and fax number to file a complaint with TD bank. Seems to me they could enhance their Complaint handling program as well. I should have been able to call in and leave my complaint or email it to someone.
Product: Credit reporting or other personal consumer reports

This is my NUMEROUS request that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific records in my credit file that do not belong to me, or that I have signed any agreement. The Items I'm challenging have nothing to do with any transactions I've done or authorized to gain products, services, or money. Please remove the following items : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX XXXX Balance : {$0.00} ; DEPT OF ED XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX  XXXX XXXX XXXX Balance : {$490.00} ; XXXX XXXX XXXX XXXX Balance : {$510.00} ; LA XXXX XXXX Balance : {$1600.00} ; XXXX XXXXXXXX XXXX XXXX XXXX Balance : {$130.00} ; XXXX XXXXXXXX XXXX  Balance : {$970.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX Balance : {$500.00} ; XXXX XXXX XXXX XXXX Balance : {$350.00} XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance : {$110.00} ; XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX ) XXXX Balance : {$550.00} ; XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX ) XXXX Balance : {$500.00} XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ) XXXX Balance : {$2400.00} ; XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX ) XXXX Balance : {$810.00} ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX, XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX Inquiry : XXXX. XXXX, XXXX ; XXXX XXXX Inquiry : XXXX. XXXX, XXXX.
Product: Credit reporting or other personal consumer reports

I, XXXX XXXX, hereby authorize Equifax reporting bureau to remove the specified fraudulent creditors and inquiries under the Fair Debt Collection Practices Act ( FDCPA ) and XXXX XXXX XXXX XXXX on my behalf. 

Dear Equifax Credit Bureau, I urgently bring to your attention the discrepancies in my credit report. Alongside my complaints filed with the FTC and CFPB, I urge the bureaus to impartially address these inaccuracies. The unauthorized access by certain creditors necessitates the immediate deletion of the following : XXXX. Collections- XXXX XXXX ( originally XXXX  XXXX XXXX XXXX XXXX. XXXX XXXX XXXX  - XXXX ( auto loan opened fraudulently ) XXXX. XXXX XXXX XXXX {$6100.00} ( identity theft ) XXXX. XXXX Account # XXXX ( fraudulently opened ) Inquiries for removal : XXXX. XXXX XXXX, XXXX Company : XXXX Address : XXXX, XXXX XXXX XXXX, XXXX XXXX, SD XXXX XXXX. XX/XX/XXXX Company : XXXX Address : XXXX, XXXXXXXX XXXX XXXX, XXXX XXXX XXXX, NY XXXX XXXX. XX/XX/XXXX Company : XXXX Address : XXXX, XXXX XXXX XXXX, XXXX XXXX, SD XXXX XXXX. XX/XX/XXXX Company : XXXX XXXX Address : XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX, ND XXXX XXXX. XX/XX/XXXX Company : XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXXXXXX XXXX XXXX, XXXX, OR XXXX XXXX. XXXX XXXX  Date : XX/XX/XXXX As someone of XXXX identity, I seek fair and unbiased treatment in this matter. I await your prompt resolution in compliance with regulatory standards. 

Sincerely, XXXX XXXX
Product: Consumer Loan

On XXXX/XXXX/17, a property tax of {$690.00} was erroneously added to my statement. The amount was a pass-through of property tax from the company for my leased vehicle that had been assessed by the State of XXXX and the Town XXXX. 
In addition, my monthly lease payment of {$480.00} was applied to the tax bill, instead of the lease as intended. Not only was the tax payment in dispute, but this act contradicted their own notice that stated that the tax bill would not affect my monthly automatic payment under the 'EasyPay ' program. 
I was on XXXX XXXX and provided such notice to Acura when I began the lease and I continue to serve on XXXX XXXX today. As a non-resident military member, I am exempt from XXXX property tax on the vehicle under the Servicemember 's Civil Relief Act ( XXXX XXXX XXXX. XXXX XXXX. 

Excerpt from SCRA Sec XXXX " XXXX Personal property ( 1 ) Relief from personal property taxes The personal property of a servicemember or the spouse of a servicemember shall not be deemed to be located or present in, or to have a situs for taxation in, the tax jurisdiction in which the servicemember is serving in compliance with military orders. 
( 2 ) Exception for property within member 's domicile or residence This subsection applies to personal property or its use within any tax jurisdiction other than the servicemember 's or the spouse 's domicile or residence. '' I was never given a tax bill from the Town XXXX and I asked the tax to be removed from my bill, pending adjudication of the matter. 

I have provided a signed, notarized, affidavit that was accepted by the town 's tax assessor 's office and a copy of my military orders that both clearly articulate that I am not a XXXX resident and I am only in the state incident to military duty. 
Over the past two weeks, I have contacted Acura Financial Services by phone, email, and letter to no avail. The Financial Services office has passed me from XXXX representative to another and have refused my request for a written response. 
This misapplication of property tax and attempt at reimbursement by Acura Financial ServicesXXXX Company from XXXX XXXX members could potentially effect other servicemember/lessees in the following states that assess vehicles for property tax : XXXX XXXX XXXX only ) XXXX XXXX