23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

DID NOT WANT TO FIX BY PHONE NOR INTERNET.. i IT IS ALLMOST IMPOSSIBLE TO GET APPROVED FOR CREDIT AND ANYTHING EALSE .I DONT LIKE IT SO PLEASE REMOVE IT ....
Product: Credit reporting, credit repair services, or other personal consumer reports

Sent to each credit bureau the following A copy of my credit report I received from them. The fraudulent items listed.

A copy of my Identity Theft Report and proof of my identity.

A copy of section 605B of the Fair Credit Reporting Act, which requires them to block the fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information.
Product: Mortgage

Earlier this year my mortgage was transferred to Freedom Mortgage. On, or around, XX/XX/23 I noticed my weekly transactions from my banking institution ( XXXX XXXX XXXX XXXX XXXX ( XXXX ) ) were not being applied to my mortgage balance as they had with previous mortgage companies. These are {$75.00} transactions weekly from XXXX to Freedom Mortgage. 

On XX/XX/23 I contacted Freedom Mortgage inquiring as to why the payments were not posting to the account despite showing as transferred. I was told " When funds are received that do not complete a full mortgage payment, they are placed in " Unapplied Funds '' until we receive additional funds that would complete a full mortgage payment. The funds are then reapplied to the next mortgage payment due on the account. '' Over the subsequent several weeks and months I corresponded with Freedom Mortgage regarding this. I was finally advised that Freedom Mortgage has no mechanism to allow for partial payments to immediately apply to the principal of the mortgage. 

This terrible approach is resulting in **considerable financial loss** and wasted time on my end. It's imperative that Freedom Mortgage addresses and rectifies this issue promptly. The amount of compound interest being applied due to Freedom Mortgage being unable to handle the most basic of financial transactions is significant.
Product: Debt collection

i recently reviewed a copy of my crediy report. i was really mad to see i had been a victim of identity theft. i found a account on my credit report that was not open by me. this has been hurting me at buying my first home and i had my XXXX XXXX this year at the age of XXXX. I finally have a family now! - ) please remove this fruadulently open account from my credit report soon as possible!
Product: Credit reporting

I, XXXX XXXX XXXX give permission to work my credit case file to get resolution to this matter. I called TransUnion today to inform the credit agent to please submit my dispute to report the correct Account History field to read, " Debt included in Chapter XXXX Bankruptcy was filed, and reported to XXXX XXXX XXXX in XXXX XXXX! TransUnion continues to report incorrect information on my credit profile. TranUnion is not properly validating the true file date of my BK-XXXX to be XXXX XXXX to be reflected onto the ACCOUNT HISTORY field of my report, but keeps reporting the incorrect BK-XXXX date as XXXX XXXX, XXXX and is not true data. The credit agent is to see if my request can be validated and confirm the correct BK-XXXX file date to Regional Acceptance to show XXXX XXXX and NOT XXXX XXXX and not reflect any late payments prior to filing BK-XXXX is WHY its very important to change the Account History date field on my credit report. Please make the necessary corrections, for this is to stay on my file until XXXX XXXX, and I want the revision completed as soon as possible! I have submitted documents from their database to show the discrepancy and to fix it right away. I have also left a message ( XXXX ), for XXXX XXXX XXXX of XXXX XXXX XXXX XXXX XXXX XXXX XXXX to make this correction and re-insert this account back onto my account that was not supposed to be deleted off of my TransUnion report # XXXX, dated XXXX/XXXX/XXXX. it 's not supposed to be removed off any of my credit reporting accounts, and is to stay on my report until XXXX XXXX. Why are these companies getting away with violating FCRA laws? I am tired of the deceit and unlawful credit reporting that is done behind my back! These credit reporting agencies and XXXX XXXX has created costly damages to my credit scores that I will not be able to regain nor recover from XXXX XXXX. According to their letter dated XXXX XXXX, XXXX, XXXX XXXX was to re-insert the trade line - it was not done and does not show in my TransUnion report at all ... ... Will you please assist me in this matter? Thank you.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have had a loan with this company for 3 years approximately. On my credit report it shows I have 2 30 day late payments. I have called the company and also submitted a dispute with the credit bureaus ( XXXX, XXXX & Equifax ).

I use their online website to make payments. 
On XX/XX/XXXX and XX/XX/XXXX it claims I made 2 late payments after 30 days. I submitted these payments per their website. Come to find out a error occurred and the payment did not get processed between the website and my bank. I was never notified of this and therefore I was unable to make it right. After they flagged me with the second late payment in XXXX, I decided to use a alternate method for payment. 
I told them I can not be held accountable for their system error. I have been a good customer and made all my payments on time. They respond very quickly saying they report fairly and sent the same generic letter any company would. I feel like they are not investigating their system and finding what bug has caused this error. I just want them to fix whats right and not to give me some quick response. 
We all have jobs and I feel like they are not doing theirs as a professional lender.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting Act the list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 
XXXX XXXX XXXX account # XXXX, XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX account XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX account XXXX XXXX XXXX XXXX XXXX XXXX  account XXXX XXXX XXXX XXXX XXXX XXXX account XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX account XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX account XXXX XXXX XXXX XXXX XXXXXXXX XXXX  account XXXX XXXX XXXX XXXX XXXX XXXX account XXXX XXXX has violated my rights. 
15 U.S. C 1681 section 602A has violated my right to privacy.

15 U.S. C 1681 section 604A section 2 it also states that a consumer reporting agency can not furnish an account without my written instructions.

15 U.S. C 1681c ( a ) ( 5 ) States that any of the following information : any adverse items of information other than records of convictions of crimes which antedates the report by more than 7 years.

15 US C 1681s-2 ( a ) ( 1 ) a person shall not furnish any information relating to a consumer to any reporting agency if the person knows or has any reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

" The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence, which is essential to the continued functioning of the banking system. 

So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of my privacy with my consumer report, since I control what is listed and what is not. In the event that any accounts are reported without my written consent, that is considered identity theft. 

This is a violation of both 15 U.S. Code 1681b ( 2 ) and 15 U.S. Code 1681c-2. This leads way to civil liability against the credit reporting agency for negligent and willful noncompliance under 15 U.S. Code 1681n, which allows for {$1000.00} per violation, for each account listed without my expressed written consent.

I looked at my consumer reports and noticed accounts I never gave anyone permission to report. Consumer reporting agencies have assumed a vital role and have a responsibility to report consumer information to the best of their ability with maximum possible accuracy like the Fair Credit Reporting Act clearly states. I did not provide written consent to report them. ''
Product: Credit reporting, credit repair services, or other personal consumer reports

Based on, 15 U.S. Code 1681c-2 a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft not later than 4 business days after the date of receipt. It has been 30 days and you are in VIOLATION of this law because I am a victim of identity theft!! Please delete these items as soon as possible! These accounts should not be furnished on my consumer report as they are in VIOLATION!!! Under, 15 US Code 1681b - Permissible purposes of consumer reports ( a ) IN GENERAL Subject to subsection ( e ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the WRITTEN INSTRUCTION of the consumer to whom it relates. I NEVER gave any consumer reporting agency WRITTEN CONSENT to report anything on my consumer report which violates my rights as a federal protected consumer. NO CONSENT IS IDENTITY THEFT. As a consumer I am demanding the deletion of the accounts listed IMMEDIATELY. 
Account Name : XXXX XXXXDate Opened : XXXX, XXXXBalance : Reason : Identity theft Account Name : XXXX XXXX XXXXDate Opened : XXXX XXXX, XXXXBalance : Reason : Identity theft Account Name : XXXX XXXX XXXXDate Opened : XX/XX/XXXX, 2022Balance : Reason : Identity theft Account Name : XXXX XXXX XXXX XXXX XXXXXXXX Opened : XXXX XXXX, XXXXBalance : Reason : Identity theft Account Name : XXXX XXXX XXXXDate Opened : XX/XX/XXXX, 2022Balance : Reason : Identity theft Account Name : XXXX XXXXDate Opened : XX/XX/2019 Balance : Reason : Identity theft Account Name : XXXX XXXX XXXX XXXX : XX/XX/XXXX, XXXXBalance : Reason : Identity theft Account Name : XXXX XXXX XXXXDate Opened : XX/XX/XXXX, XXXXBalance : Reason : Identity theft Account Name : XXXX / XXXX XXXX Opened XXXX XX/XX/XXXX, 2021Balance : Reason : Identity theft Account Name : XXXX XXXX XXXXDate Opened : XX/XX/XXXX, 2021Balance : Reason : Identity theft
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit act THE XXXX XXXX XXXX XXXX XXXX  Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A States I have a right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
Product: Checking or savings account

I requested for this financial institution to file a dispute on certain unauthorized transactions that were made on my account because my personal information was compromised electronically recently while I was using their services making those transactions possible which I informed them through email. I was expecting a provisional credit for those disputes during the investigation process because most banks follow this procedure when a client has this sort of problem. 

However, instead of Chime solving my problem they failed to conduct a complete and thorough investigation on this matter. They denied my disputes within two days which was against their company policy because I was informed by Chime themselves through email that the investigation process can take up to 45 calendar days due to the fact that the merchant has to respond to the disputed transactions as well. They also abruptly closed my account permanently without explanation. When I try to contact them over the phone I am quickly directed by their automated system to speak to them solely through email most likely because my phone number is flagged for negative reasons at this point. 
This company failed to follow the Electronic Funds Transfer Act ( EFTA ) which was passed by the U.S. Congress in 1978 and signed by President Jimmy Carter, to establish the rights and liabilities of consumers as well as the responsibilities of all participants in electronic funds transfer activities. The act was implemented in Federal Reserve Board Regulation E. The Electronic Fund Transfer Act ( EFTA ) ( 15 USC 1693 et seq. ) of 1978 is intended to protect individual consumers engaging in electronic fund transfers ( EFTs ). 

The initial date that I attempted to file these disputes was on XX/XX/XXXX.
Product: Vehicle loan or lease

Over the past 3 years I've disputed multiple times with all three bureaus the fact that I should not have to pay full msrp on a vehicle that I do not own anymore. I tried to refinance at the beginning of covid because I was not able to make payments after my employers shut down. I made my last payment in XX/XX/2020 tried to refinance for lower payments and during this time I had also learned that my car had 5 recalls that needed to be taken care of immediately for personal safety. the people I took it to said I needed to pay for the cost of labor but everything else was covered under warrantee. I took my remote and left. I tried talking with customer service multiple times, basically got the run around that I owed them and that was final and they weren't going to allow refinance because I need to make a payment or get it out of a past due balance. Which I understand but with covid going on and waiting on unemployment to go through ( fighting with DoL and past employer for leaving my schedule blank I had pictures though so it took a long time I never got paid til XXXX ) which apparently at some point a tow company came to my mother 's house to repossess my car. I never got any notices in the mail or even so much as a phone call and all my info was updated in the system so they knew where my address at the time was. I lost my mother  in XXXX to an illness and then rhe next week they showed up and repossessed my car. Moratorium was still going on! The guy said he was going to give me my plates but never did he just jumped in his truck and left while I was carrying my things up to the porch I never even finished getting my stuff out I didn't fight with him or anything about taking rhe car but he said that gm would notify my about where it was going and so on. Which they never did that either. Next thing I know I get an onstar notification through email said my car is being fixed and prepared to be resold. I called and waited on hold for 3 hours and my phone died I gave up and then a payment was posted yo my account for XXXX which is what I'm guessing the cat sold for at auction 3 years worth of payments plus that equally out to be about XXXX but they still want XXXX and everything I've disputed they get taken off but jump back on my reports as an auto mobile loan, Installmant loan installment loan retail loan and so on they've literally deducted over XXXX points from my credit score over the course. And now currently I can't get any help what so ever. I'm not in enough debt to file for bankruptcy or for a loan nor can I get a personal loan to fix the other issues I have. My husband two dogs and myself have been homeless for almost a year now and I can not find any help whatsoever I don't know what else to do. This is unfair treatment. Harassment and just plain illegal and inhumane.
Product: Prepaid card

Greetings, Please refer to case # XXXX in regards to background information on this matter. XXXX has responded to this case by closing my account and partially refund the remaining balance. On XX/XX/XXXX, I had at least {$3000.00} dollars available in my locked account. However, only XXXX was refunded back to me. {$500.00} is still being withheld by bluebird for the past 3 months. 

I am respectfully requesting a monthly statement for the months of XXXX thru XXXX detailing the transactions that transpired during this period. Furthermore, I am requesting that my all remaining funds be refunded back to me. 

I recommend that this matter be also forwarded to XXXX XXXX, NY XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX NY XXXX. This lack of transparency on the movement of my funds and witholding of funds for at least 3 months rises to the level of criminality.
Product: Credit reporting

I am a victim of Identity theft and I sent Experian the police report along with identity theft affidavit. I have contacted the collection agency who is improperly reporting the information as well as Experian to let them know it is not mine they have done nothing. Experian also is reporting personal information such as a name that is not mine and addresses that are not mine as well. They continue to report this fraudulent information and will not send me the proper documents to support this fraudulent reporting. I am sick of this! Something needs to be done. Attached is just one of the many letters I have sent to them to request they fix this and they continue to play games. This information needs to be removed immediately!!
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX # XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

Dear sir or madam I just reviewed my credit report and Ive noticed theres some hard inquiries on my report which Ive never authorized neither given any permission to any company to use my information without my knowledge. Ive also submitted an Identity theft report with the FTC and here is the FTC report # XXXX there is no permissible reason or purpose that these companies are reporting my information according to [ 15 U.S.C. Ss 1681b ] here are the companies XXXX XXXX XXXX  and the other inquiry is XXXX. I am contacting your company to have these companies inquiries delete from my credit report and I would like to initiate a block of information according to [ 15 U.S.C Ss 1681c-2 ] effective immediately as these companies are prohibited me from taking care of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and I do not wish to have these multinational companies just take advantage of me. Thank you for your time, support and consideration.
Product: Mortgage

In XX/XX/XXXX Di-Tech reported to all 3 credit bureaus that I was over 30 days late on my mortgage payment in XX/XX/XXXX. I have emailed them twice with attached documents of proof as well as talked to customer service. I have also called all 3 credit bureaus. Di-Tech still has not corrected this. 
They have also taken payments and applied them to a " unapplied account ''. Instead of applying them to my mortgage payment as I directed. This happened XX/XX/XXXX. I wrote a separate check for late fees XXXX It was split up. Part put into a unapplied account and other towards the principle.
Product: Credit reporting, credit repair services, or other personal consumer reports

I wanted XXXX XXXX to validate the accuracy of what they was reporting on my credit report. Sent them 2 letters the XXXX letter was on XX/XX/XXXX they didn't respond within 30 days, 2nd letter was on XX/XX/XXXX they didn't respond within 30 days. Now they send me a letter saying for me to contact XXXX, XXXX, and XXXX myself to figure out what happened. I disputed with XXXX XXXX not the other 3 agencies, also was not notified of investigation status or results.
Product: Credit reporting or other personal consumer reports

I was told that I did not have a live account, that the account they were calling me about was an account from 2018 and it was for {$4000.00}. I do not have a Kohl 's account credit card. And I certainly did not get approved for {$4000.00}.
Product: Credit reporting or other personal consumer reports

Consumer Name : XXXX XXXX, Consumer Social Security Number : XXXX, Consumer Date of Birth : XX/XX/XXXX, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the XXXX credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of a personal credit card account opened at XXXXXXXX XXXX on XX/XX/XXXX under the account number XXXX and a collections account opened at XXXX XXXX on XX/XX/XXXX with a balance of {$10000.00} that appears related to the aforementioned personal loan account opened at XXXX XXXX XXXX XXXX. These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. I've attached a list of the hard inquiries in question as well as a copy of the consumer FICO credit report maintained by you which shows the aforementioned fraudulent items. I do not recognize the aforementioned accounts, collections, or hard inquiries as reported. The aforementioned accounts, collections, and hard inquiries appearing on my consumer credit report maintained by you were not opened, made, or initiated by me. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint # ( private case number ) as proof from the XXXX Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.