23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

It appears that my credit file has been compromised. Again, I was going through my records & noticed many information, accounts or items which do not belong to me. Since Im a stickler for research, I found that under section 605b of the FCRA you are required by law to remove & block any accounts or information which is found to be opened due to identity theft. The dispute items do not belong to me. Im attaching the required FTC Report for you and the bank 's records ( learned through more research both parties require ). Please block/remove these files. I found that under section 605b ( a ) XXXX and TransUnion shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt and it requires the following documents and statement to remove the disputed accounts on my file : ( 1 ) Appropriate proof of the identity of the consumer ; ( 2 ) A copy of an identity theft report ; ( 3 ) The identification of such information by the consumer ; and ( 4 ) A statement by the consumer that the information is not information relating to any transaction by the consumer.

The dispute items do not belong to me. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term " identity theft report '' has the meaning given that term by rule of the Bureau, and means, at a minimum, a report ( A ) That alleges an identity theft ; ) ( B ) That is a copy of an official, valid report filed by a consumer with an appropriate Federal, State, or local law enforcement agency, including the United States Postal Inspection Service, or such other government agency deemed appropriate by the Bureau ; and ( C ) The filing of which subjects the person filing the report to criminal penalties relating to the filing of false information if, in fact, the information in the report is false. ) XXXX XXXX XXXX XXXX XXXX Date opened XX/XX/XXXX Balance {$0.00}, XXXX XXXX XXXX XXXX XXXX Date opened XX/XX/XXXX Balance {$0.00}, XXXX XXXX XXXX XXXX XXXX Date opened XXXX XXXX, XXXX Balance {$0.00}, XXXX XXXX, XXXX ( Original creditor : XXXX XXXX  ) XXXX Date opened XX/XX/XXXX Balance {$0.00}, and XXXX XXXX, XXXX ( Original creditor : XXXX XXXX XXXX XXXXXXXX Date opened XXXX XXXX, XXXX Balance {$0.00}. 

If you feel there is a possibility these accounts belong to me I will require all documentation that bears my signature ( another research item I found that requires you to verify with 100 % accuracy that each account is 100 % true, accurate, correct, complete & VERIFIABLE ). If you do not provide any records & claim the item is verified please understand I will seek legal action. I do not take kindly to games nor does my attorney. SO please comply with the law so this matter can be handled swiftly.
Product: Credit reporting or other personal consumer reports

I appreciate your taking the time to CORRECT some of the information in my credit file ; however, there are still other accounts that need to be UPDATED. The 3 credit bureaus must verify these accounts under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). I'm hoping that these disputed accounts get corrected. 
XXXX XXXX XXXX XXXXXXXX Balance : {$800.00}.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have received a copy of my credit report and it shows company XXXX account number XXXX. Per XXXX  I am aware that a chargeoff or collection account is a direct violation due to reporting a balance. The balance must be reported as {$0.00}. Currently I am being violated due to XXXX because there is an open balance listed on my credit report in the amount of {$1200.00}. I have tried many times to get this verified with no such luck. Please review for deletion.
Product: Mortgage

XX/XX/2016, I initiated a HARP loan application with my current lender Ditech. I was informed that I needed to provide homeowners insurance and sign the necessary disclosures to move forward with my application. XX/XX/2016, I received an email from the title company informing me that I had a judgement on my title report that would need to be cleared up before or at closing. XX/XX/XXXX, I also received a call from my lender advising me that my loan had been forwarded to their legal team for review. Apparently when I closed on my loan with Greentree, they cancelled my deed of trust from when I purchased the house, but forgot to record the new deed of trust. I was told at that time not to worry they would get everything cleared up. XX/XX/2016, I paid off the judgment on title. I forwarded the information over to my loan processor. XX/XX/2016, I was told by my loan processor that we were pushing to close my loan by the end of the month. One minute the loan processor told me the title company had everything they needed to close my loan, and later she switched it to say she had to resend the information. I reached out to the title company to see if they would give me a status on my loan and was later contacted by my loan processor indicating that they could not add the mortgage sent over by my lender because it had already been released. My lender is now ignoring all of my emails to them regarding a status on my loan. My lender did not record the deed of trust on my property, so I have an unsecured note.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose -XXXX XXXX XXXX XXXX XXXX XXXX
Product: Debt collection

I checked my credit on XXXX XXXX  upon doing so I saw a collection agency well actually 2 they both coincided together after me for a collection of like a {$1000.00} and something dollars a piece both of them did its called XXXX XXXX XXXX and I have absolutely no clue what that even is nor why I would owe a XXXX to them for any reason what so ever
Product: Mortgage

XX/XX/XXXX I fell behind on my mortgage, filled out a XXXX XX/XX/XXXX. 
XX/XX/XXXX it was suggested from a mortgage servicer XXXX that SPS was adding {$200.00} to my mortgage to repay my rears. I have a co borrower on my mortgage, my ex wife. I had given them my quick deed and divorce decree awarding me the home. Every SPS servicer said they didnt know why the rejection of asking for the co borrower information when they had quick deed and decree. XX/XX/XXXX I was told SPS wouldnt take any payments except the full amount. Im in mediation now with state of Illinois and the mediator is asking the same to SPS attorney. 
Weve done this before. Now SPS XX/XX/XXXX is amenable to my XXXX now. But raising my rate 2 % and add {$800.00} to my mortgage payment almost 19 months later
Product: Credit reporting, credit repair services, or other personal consumer reports

Hello! I am a victim of Identity theft. I can not move on with my life until this account is removed from my report. I filled out an FTC report with all of my supporting documents and have uploaded it below.
Product: Credit reporting or other personal consumer reports

I am writing to formally dispute and request the correction of inaccurate personal information on my credit report. Upon review, I noticed discrepancies in my listed address history. These errors are unrelated to me and should be removed to ensure the accuracy of my credit profile. 

Specifically, I request the removal of the incorrect addresses : XXXX XXXX XXXX XXXX XXXX, XXXX, CA, XXXX & XXXX XXXX XXXX, XXXX, WA, XXXX I also request that my credit profile be updated with the accurate information : Full Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX, CA XXXX Social Security Number : XXXX Date of Birth : XX/XX/year> To support my request, I have attached : A copy of my government-issued ID verifying my name and date of birth. 
A recent utility bill confirming my current address. 
A copy of my Social Security card verifying my SSN. 

This letter serves as a formal dispute under the Fair Credit Reporting Act ( FCRA ). I request that you : Investigate and remove any inaccurate personal information from my credit report. 
Update my credit profile with the correct details listed above. 
Provide written confirmation of the corrections and supply an updated credit report.
Product: Bank account or service

Retired at XXXX couple yrs ago. Yr ago rolled 401k to supposed conservative investment at XXXX XXXX. Lost $ XXXX first month. Couple months later went to Regions Bank on XXXX XXXX XXXX where had checking and savings. Told financial guy wanted to put $ XXXX in FDIC insured IRA like I had at XXXX XXXX. He said he had large insured IRAs paid more with variable yrs from 2 to 7 yrs up to 2.75 % only guarenteed .45 %. I asked him and branch manager sure they were FDIC insured and they said they were. They had stack of papers to sign on disclosure stuff. Split $ XXXX into 2yr, 3 yr, 4 yr, 5 yr IRAs. Several weeks later got large package in mail of documents and states all over them not insured. Went to bank and manager pulled up my account and he said my account is through there bank and insured for $ XXXX I put in bank. Looked through the original papers and found sheet they had hid in disclosure statements paper stating nothing insured. These guys lie and steal from seniors.
Product: Credit reporting or other personal consumer reports

CFPB Writeup : In accordance with the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.I told XXXX, Transunion, and XXXX to reinvestigate these accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX But I do not recognize these account and a lot of them are showing up 2-6 times. I did not authorize or sign anything to have my credit pulled. According to 15 USC 1681i ( 5 ), they are supposed to modify accounts that aren't reporting correctly.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Checking or savings account

Have had XXXX XXXX XXXXXXXX with. Fraudulent account spoke to them it was reported fraud thru the government, my XXXX to my non profit XXXX and my business XXXX XXXX. They have took out student loans, my XXXX, rent relief, possibly changed my social and have changed their names to mine. Also have XXXX in my name and whole phone hacked
Product: Mortgage

Wells Fargo reported this account as late for dozens of months in XXXX, XXXX, etc. The Deed and Title to this home WAS IN MY NAME! The mortgage had been discharged. Wells Fargo disputed the discharge of the mortgage and sued me in XXXX XXXX XXXX XXXX, but later ended up dismissing this lawsuit. The Credit Report reflects that there is no money owed on the account now but the late payments are still there which hurts my score. I need these late payments removed from my account.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act XXXX, the following have violated my rights. 

XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX - XXXX XXXX. XXXX 15 U.S.C 1681 section 602 A. states I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 ; It also states a consumer reporting agency can not furnish an account without my written instructions.
Product: Debt collection

Hello,I would like to dispute a convergent collection for XXXX XXXX XXXX.  I have tried to dispute it with XXXX XXXX XXXX, Convergent, XXXX and somehow the collection still remains. A balance of XXXX$ remains for the billing period XX/XX/2018-XX/XX/2018. I moved out of by XX/XX/2018.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX between the hours of XXXX. I contacted credit bureaus and creditors that my personal information was compromised. Credit was applied foe without my consent.
Product: Credit card or prepaid card

I user Chase 's website at XXXX XXXX XXXX XXXX XXXX to manage the credit card account I have with Chase. In the process of logging the Chase website displays a web page shown in the attached document " Chase login verification problem.pdf ''. 

The issue is that I do not have a telephone number ending in XXXX, and I do not know to whom Chase would be directing the call. I spoke with Chase Customer Service and Chase fraud department about this today, and neither was helpful in resolving this issue. I believe this exposes my Chase account to potentially fraudulent activity.
Product: Credit card or prepaid card

My account has been closed for the better part of a month, and I have been asking for a return of my positive balance on my account to be issued and despite numerous attempts, the monies are still sitting in this account. 

I opened my XXXX XXXX and was happy with the card, until out of the blue the company put a hold on my account, advising me that they had to verify my identity, despite opening my account with my drivers license. I would note that my wife was not requested for her drivers ID and her account is still active. 

I filly paid of all of the charges on my card, but I could speak to anyone about my hold on my account, and in general I found the staff to be incompetent. No one knew what was wrong and or was able to assist me, so I simply decided to close my account which I did. 

There after there were a few refunds posted to my card from merchants, and despite these refunds posting weeks ago, XXXX XXXX still has not returned my monies to me and is rather collecting interest on these monies and despite the complaints I have filed, there is no response provided to me. The last time I spoke to XXXX XXXX, where my calls was constantly been dropped, or I was cut off ( it took over an hour to speak to a supervisor, and over 5 phone calls ) was XX/XX/XXXX.
Product: Money transfer, virtual currency, or money service

I filed a Paypal claim against a seller in Massachusetts from whom I purchased an item that was misrepresented to me. When I received the item, I contacted the seller to let her know that the item was not as she described and not acceptable, and that I wished a refund in accordance with her website 's stated refund policy. She promptly blocked me without any response. I made a claim to Paypal, and submitted numerous photos of the item I received along with screenshots of what was advertised, testimonials, and also informed them that the seller blocked me. This was XXXX XXXX. I sent the item back to the seller XXXX XXXX and it was delivered XXXX XXXX, and I provided proof of this. I expected a refund at that point. 

In the meantime, Paypal has continued to make repeated demands for photos, proof and tracking information, which I have provided multiple times. They also demanded at least three times, after I informed them the item was returned to the seller, that I provide an evaluation of the item from an independent party showing the item was not as described. And all this has been done under the threat that if I do not provide this information, they will decide the case in favor of the seller. 

First of all, as the buyer, I am the one who decides if an item is acceptable to me or not, as is my right as a customer. Secondly, I no longer have the item in my possession to bring to any independent party to make such an evaluation. I contacted Paypal last week, and the agent removed the request for an evaluation. They once again made a request for an independent evaluation this past week. I again contacted them and told them the item has been returned to the seller and delivered. I did attempt to get a third-party authenticator to at least look at the photos and try to render an opinion, but they informed me they were unable to do such an evaluation, and I have provided that communiqu to Paypal. And today, for a third time, Paypal asked for tracking information and for me to provide a third-party evaluation. 

There should be no more demands or discussion and they should just issue a refund at this point of the {$1500.00} I paid for an item that was not as it was advertised and not acceptable to me and has been returned. It is not as if I have retained the item in my possession and am demanding a refund. I would add that in addition to all the photos I took and provided to them, I also have video footage of the unboxing of the item in question and the repacking of it for shipment, which I have repeatedly offered to provide Paypal, but never received any answer from them. Instead of refunding, Paypal is being obstinate, hostile and unreasonable. Where is their buyer protection that they tout? This is also false advertising on their part. 

I would appreciate it if there is something you can do to help me recover my funds or can intervene in this matter because Paypal 's conduct here is egregious. 

Thank you in advance.
Product: Credit reporting or other personal consumer reports

I never received my signed signature, original contract, or any information about the accounts below that are inaccurately reporting as a debt per my request. These accounts are deceptive, misleading and fraudulent. 12 CFR 1006.6C Please stop calling me before XXXX and after XXXX. Cease and desist. The below account are being reported without providing any evidence of a thorough investigation. This practice violates the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, which mandates a reasonable investigation of disputes. Furthermore, Equifax 's actions may also contravene the Consumer Financial Protection Act ( CFPA ), 12 U.S.C 5536 ( a ) ( 1 ) ( A ) - ( B ), as highlighted in the CFPB 's recent administrative proceeding ( File No. XXXX ) against them for similar violations. I request that the CFPB take action to ensure Equifax complies with federal law and provides consumers with the necessary proof of investigation. 

Credit Account - Closed Other XXXX XXXXXXXX XXXX XXXX Credit Account - Closed Other XXXX XXXX XXXX XXXX Credit Account - Closed Other XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

I've found that my credit report has erroneous information multiple times, including now. According to Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ), the three credit bureaus must check these items ( A ). It is unacceptable to list these accounts as information without verifying them within the legally mandated time frame. I require an investigation, a correction, or an immediate update of the following erroneous information on my credit report : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

There is an amount of the report that I dont owe. This is from a person in Texas that is trying to collect. However this is not my debt.
Product: Debt collection

XX/XX/XXXX I received the attached latter in the mail from Debt Recovery solutions stating XXXX XXXX XXXX ( " XXXX '' ) has purchased an account with my name on it. This is a serious matter because I was a victim of identity theft. And XXXX has attempted to report false information on my credit report for some time now., Each time they are removed by all Major Consumer Reporting Agencies or By XXXX ' because they are not mine. 

Also I want notify you of the history of the account numbers and amounts owed keep changing in order to re-insert of my credit report. 

This is a serious matter. 

The attached letter says I have the right to request a copy of the contract or other documents evidencing an agreement of debt. I need to see these to notify the bureaus of more identity theft by XXXX ' or some other person out there claiming to be me Attached is a copy of the notice I received dated XX/XX/2019. 

I have responded within 30 days of the date. Please send all documents showing that this debt belongs to me. I have kept all copies of certified letters from the past I have had with XXXX ' and their data furnishing affiliates or partners. This debt is an attempt to reinsert a debt that does not belong to me.. As XXXX ' already know my father passed away and we had the same name. this is all well documented. 

I also called the XXXX hospital in XXXX where this supposedly took place. they said do to HIIPPA they were unable to share any information with me. there are XXXX XXXX 's in the system but there are not any that match my description.,
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX XXXX Account Number : XXXX has violated my rights. Or list of inquiries 15 U.S.C 1681 section 602 A. States I have the right to privacy. 

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Debt collection

This company is posing as Aldous and Associates 'Attorneys at Law ' from XXXX , XXXX . I cancelled a membership to XXXX of XXXX ( XXXX ) several months ago well after my contract was expired. 

I owe nothing to XXXX and notified them in writing and verbally that I would not be continuing my membership, that my contract is expired, and that I no longer would use or need their services.
Product: Student loan

I entered to Public Service Loan Forgiveness Program and my loans were transferred to XXXX XXXX to XXXX XXXX. I have been under an IDR plan and pay approximately 21 $ a month. In XX/XX/2018 I was re-certified. Then, some of my loans were switched to nelnet. For the last 3 months my IDR ( PAYE ) was not honored and I was charged approximately 150 $ for the last 3 months. They stated that I did not resubmit my IDR which is false. The payments were unauthorized and I would like a refund.
Product: Credit reporting, credit repair services, or other personal consumer reports

An auto loan for XXXX XXXX was open fraudulently in my name. XXXX XXXX is an account thats open fraudulently and XXXX XXXX. I have submitted a police report and went to my local authorities for this matter. I also sent certified mail to each company they agreed to remove these accounts, somehow is still getting reported as verified.