23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify, through the physical verification of the original signed consumer contract, any and all accounts that you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. I demand to see verifiable proof ( i.e. : an original consumer contract with my signature on it ) that you have on file for the following accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

This is my 2nd endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services, or money that I have made or authorized. Assuming no one cares, either way, block the noteworthy of any information in my credit record that came about due to alleged fraud or extortion. 
XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX Balance : - XXXX XXXXXXXX XXXX XXXX Balance : - XXXX XXXX XXXX XXXX Balance : {$1100.00} XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX  XXXX Inquired on XX/XX/XXXX XXXX XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX  XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX on XX/XX/XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX , CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX Balance : {$0.00} XXXX  XXXX Inquired on XX/XX/XXXX XXXX XXXX XXXX on XX/XX/XXXX XXXX XXXX, XXXX Inquired on XX/XX/XXXX XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX XXXX Balance : {$1100.00} XXXX XXXX Inquired on XX/XX/XXXX XXXX Inquired XXXX XX/XX/XXXX XXXX XXXX Inquired on XX/XX/XXXXXXXX XXXX
Product: Debt collection

I have been receiving fraudulent XXXX invoices to my address claiming I owe a balance for an account that I do not have and for services I did not use. 

I called XXXX customer service with the information and was told that there is no such record in their system and that I can disregard it. 

I have now received a Collection Notice from a company called Synter Resource Group, XXXX XXXX XXXX XXXX XXXX, XXXX, SC XXXX Customer Account:XXXX File Number : XXXX Amount : {$140.00} Addressed to me : XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
XXXX XXXX, CA XXXX Please review and advise at your earliest convenience. I have also contacted XXXX fraud department with this same information Thank you, XXXX XXXX
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 


XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX : # XXXX, 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 

These inaccuracies are stopping me from obtaining a reasonable car payment and purchasing a home for my family.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have items passed on that should be taken out or blocked. Per FCRA segment 605, 3 Credit Bureaus are expected to eliminate any records recorded on an ID THEFT REPORT. I've proactively remembered this report from a past letter and I am including it once more. I've educated my lawyer regarding my aims and they are eager to consider that Credit Bureaus are responsible for their tenacious rebelliousness. 
XXXX XXXX ; XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, CT XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XXXX XXXX Balance : {$1300.00} ; XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXXXXXX Balance : {$2400.00} ; XXXX XXXX XX/XX/XXXX.
Product: Credit card or prepaid card

On XX/XX/2021 I noticed an unauthorized inquiry on my consumer report which I did not give consent or authorization to report this inquiry to my report.
Product: Credit reporting or other personal consumer reports

I have called and written about this matter MANY a time. I am at my wits end with this. LEXISNEXIS keeps playing this XXXX  game with me. SEVERAL times, I have disputed NEGATIVE items with them that are NEGATIVELY affecting my Credit Altogether. After waiting ( 30 ) days, which is the time allotted them to complete their investigation. Well, after the 39 days would Elapse, LEXISNEXIS would LEAVE the negative remarks on my report and NOT update it. And I am talking about the 4 HARD INQUIRIES That are left on the report. And when I called to inquire about their 30 day policy, they would simply hang up the phone. Make matters worse, they wouldnt even concur to the fact that they DO have a 30 day window. So now, I am FORCED TO RE-DISPUTE. When that should NOT be the case. 
Several Representatives told me on a RECORDED LINE that, the SOURCES couldnt confirm/verify the accounts. So I said to her ; thats when you DELETE. No sooner than when I said thatI was listening to the dial tone. And I think they forgot that theyve been sued a TON of times. Now., I see why. 
I NEED THOSE HARD/SOFT Inquiries DELETED. I NEVER GAVE PERMISSION TO THOSE COMPANIES. And I have forwarded supporting documents to LEXISNEXIS. I wish they would put them to use.
Product: Vehicle loan or lease

on XX/XX/XXXX I purchased a XXXX XXXX XXXX from XXXX XXXX  in the amount XXXX including taxes and tags ..the car came with no XXXX in which the dealer website states that they provide you with a XXXX for each car .. on XX/XX/XXXX the XXXX XXXX transmission stopped while XXXX traveled to work ... XXXX the carsaleswomen assured me they would fix the transmission nd I have my car back ... wasn't provided with a rental or loaner car for the duration of the time I needed to travel ... on XX/XX/XXXX I returned to XXXX only of XXXX to explain to me that they still hadn't fixed the car .. so I said to her I had to wait or I can be reimbursed for the other vehicle .she explained that a refund was outta the question and that only option was finance .. I stressed that I didn't want to finance cause I didn't want the headache, I asked for a refund and she refused again. she proceedsto offer me finance options, the pressure was heavy and I was sure because of the demographics I wasn't getting my money back .my back was against ..I noticed the agreement was trumped up the car asking price was XXXX, XXXX reports its value XXXX ... ... however the contract states XXXX I'm guessing she used to get over on person who reside in poverty stricten areas however I feel like my human rights was violated. As well a the proper documentation which would have allowed me time to make a decision ... I also had to repair the tires rotors bearrings, front light bulb and both sets of brakes ... she went into the office with whom ever the owner is and then cam out with scheme I was also told I had to get the warranty upon checking the warranty didn't provide the necessary coverage that was needed .. I then brought the car a few months ago to a side dealer who on XXXX XXXX whom jfixed the timing belt ... after I noticed that when I accelerated the peddle the foul smell of burning rubber would come arise ... I took the car back to the dealer only for here to ask if she could refinance my loan thru the bank to lower the payment and add 2yrs on the the current five year loan she stuck me ... also the person who generated this contract name is XXXX XXXX XXXX XXXX, CREDIT ACCEPTANCE XXXX XXXX
Product: Credit card or prepaid card

On XX/XX/XXXX I purchased gas for {$37.00}. The XXXX showed on my credit card but 14 other purchases amounting to {$1300.00} showed on my Bank of America credit card as well from the merchant. I disputed charges with the Bank of America fraud department on XX/XX/XXXX. But, Bank of America put all the charges back on XX/XX/XXXX stating that the card was used for all the transactions. Unsure why Bank of America didn't accept the dispute given it doesn't make sense that an individual will conduct 15 different gas transactions at the same time. I have contacted the Bank numerous times accumulating hours on hold and the charges have not been resolved to date ( XX/XX/XXXX ). The few times I was able to get an actual person in the fraud department, the fraud department person tells me it's a billing issue and thus I was transferred back to the main number again sitting and waiting on hold to speak with someone in the billing department. XXXX calls and have spoken with several different individuals including managers and to date only 3 of the charges have been resolved by using their online tool which I initially used in the beginning but the tool is limited to disputing 3 issues and I have 15. When I tried to add additionally to be disputed by their online tool, I got a message stating that I need to call the bank to do more. We are now in XXXX and the charges have not been removed. My last call to the bank 's billing department was on the XXXX of XXXX. I spoke with someone. We went through each charge one-by-one and I was told they will be removed. Unfortunately, there were not and now I have received a letter requesting additional information in order for charges to be removed. This is a never ending loop and I am exhausted dealing with Bank of America.
Product: Checking or savings account

Part of my rent rebate money was stolen from XXXX savings account. And there purchases were made twice on the XXXX of XXXX at XXXX XXXX
Product: Credit reporting or other personal consumer reports

I am writing to dispute fraudulent information on my credit report pursuant to 15 U.S.C 1681c-2 and to request that this information be blocked. I have enclosed a copy my Police Report/FTC identity theft report ( FTC REPORT XXXX : XXXX ) to support my identity theft claim. Under 15 U.S.C. 1681c-2 when a consumer submits an identity theft report, credit reporting agencies must block any information identified by the consumer as resulting from identity theft within four business days. 
To following information on my credit report is the result of identity theft and should be blocked : 1. XXXX XXXX XXXX. XXXX XXXX XXXX XXXX As required by 15 U.S.C 1681c-2, please block this fraudulent information from my credit report immediately. This information should be blocked for one year, at which point i may request an extension of the block. During the block, you may not report no longer contains any fraudulent information. Several times I have called the bureau reporting these fraudulent accounts in my report and EXPERIAN has not wanted to give me a solution to this problem where I am being totally affected to be able to acquire a new house for my children, these collections were eliminated and not verified by others bureaus I don't understand how they usually say that these accounts are mine, I have requested contracts from this company with my information and for more than 60 days I have not received any response from them, please help me immediately delete these accounts. Here I add the FTC report, hoping that you make a better decision in my situation, thank you
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX consumer reported late payments to the credit reporting agencies and my score dropped XXXX points I have a car loan which was on autopay since purchasing the vehicle. I have laid ontime and paid more than the note each month I relocated and contacted XXXX to update my address and change bank accts. The mgr was excessively rude to me. This was XX/XX/2022. In XXXX I was updating my budget and realized XXXX had stopped taking funds out of my bank acct, reported my to credit agency. I immediately contacted XXXX to find out what happened. I was notified I owed over {$3000.00} and they could remove the {$39.00} dollar late fee. I asked why was t I contacted the rep said I was phoned but no message was left, the mgr said I wasnt phoned, the rep from exec offices said I wasnt phoned because I was placed on a do not contact list. I asked who put me on that list and why wasnt a letter sent if that was the case. I asked why three different explanations. The rep said she would review the initial call from XXXX and speak with the mgr who was rude.she also said she would ensil a letter that had recently been sent out to me I never received the email and phone back to XXXX a few days later. I spoke with another rep from exec office. He said it was not XXXX fault that the auto billing was ceased and he directed me to dispute it on my credit report. He said he would email my payment history to prove I had never missed a payment. I disputed and the only change was showing two 30 day late payments were previously it showed one thirty day late This was XXXX  fault and my credit is suffering Once I found out I immediately made XXXX separate payments in XXXX and another in XXXX I need some assistance to get this off of my credit reports
Product: Debt collection

I have repeatedly sent Pinnacle Credit Services a debt validation letter in which they have ignored. I do not believe this debt is mine. After Pinnacle ignored my request, I then sent a complaint to the XXXX. The XXXX informed me that they too, had tried to make contact with Pinnacle and after several attempts, their request went unanswered as well. I am now contacting FCPB to help me get this resolved.
Product: Credit reporting, credit repair services, or other personal consumer reports

To : Whom It May concern : I am writing to dispute a fraudulent charge on my account in the amount of {$5300.00}, {$0.00}, {$5800.00}, {$0.00}, {$0.00}. 
I am a victim of Identity theft, and I did not make or authorize this charge. I am requesting that the charge be removed, that any finance other charges related to the fraudulent amount be credited, as well and that I receive an accurate statement. This request is made pursuant to the Fair Credit Billing Acts amendments to the Truth in Lending Act, 15 U.S.C. 1666-1666b, 12 C.F.R 226.13. See Also 12 C.F.R 226.12 ( b ) -- CLOSED ACCOUNTS 1. XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$5300.00} -This is not my account. 

2. XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 

3. XXXX XXXX XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$5800.00} -This is not my account. 


-- AUTO LOANS OR LEASES 4. XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 

5. XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account.
Product: Credit reporting or other personal consumer reports

In 2019, someone bought a car in my name in XXXX, GA but I proved to the company that it wasn't me and that my identity was stolen.The reposession was removed from XXXX and XXXX, but not on XXXX. I provided all necessary documents to prove it wasn't me, but the finance company is removing from transuion. I submitted a police report, identity theft report, copy of my license, utility bill and all other information they requested from and I never heard back from them. This situation has harmed my credit and reputation, even though the car associated with the loan had no debt and I never signed for it. The loan number is XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have received a copy of my credit report and it shows company ( Original Creditor : GMAC ) account number XXXX. Per FDCPA I am aware that a charge off or collection account is a direct violation due to reporting a balance. The balance must be reported as {$0.00}. Currently I am being violated due to FDCPA because there is an open balance listed on my credit report in the amount of {$130.00}. I have tried many times to get this verified with no such luck. Please review for deletion.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have disputed this account with Midland regarding the inaccuracies that they are reporting amongst the 3 bureaus, yet they continue to respond that the information is accurate and verified. The following inaccuracies are reflected : *The date opened differs among the bureaus *Midland is stating account type as factoring on XXXX, open on XXXX  and Collection type on XXXX ( all inaccurate and pecuniary ) *The payment history varies among the 3 bureaus ( XXXX  codes failed to  pay and starts payment history in XX/XX/XXXX even though they denote the account as being opened in XX/XX/XXXX ; XXXX reflects payment history from XX/XX/XXXX and all ok even though they denote the account as being opened in XX/XX/XXXX??? XXXX reflects no payment history *Midland reflects on XXXX  terms of 1 month, yet I never entered into any type of agreement or contract with them Lastly, in my most recent communication with XXXX ( see attached ), I requested an agreement that states their authority to collect on this alleged debt, an agreement with signature of the alleged debtor wherein he/she agreed to pay the creditor, as well as complete accounting of alleged debt. Midland did not oblige. Midland merely sent a statement that did not reflect any comprehensive accounting. 

Midland did not provide any credit card agreements that would further substantiate their allegation. These inaccuracies reflected among the bureaus as well as the fact that Midland did not provide any credit card agreements warrant this entry to be removed from my credit reports.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with The fair Credit Reporting act. The list of accounts below has violated my federally protected consummer rights to privacy and confidentiality under USC 1681. I told Experian, XXXX, and XXXX to reinvestigate these accounts XXXX XXXX XXXX XXXX XXXXHowever, they stated everthing was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. ACCORDING TO 15 USC 1681i ( 5 ) they are suppose to modify accounts that isnt reporthing correctly. 15 U.SC. 1681 section 602 A. States i have the right privacy. 15 U.S.C. 1681 SECTION 602 A. States 2 : it alson states a consumer reporting agency can not furnish in an account without my writtten instructions 14 U.S.C. 1681C. ( A ) ( 5 ) Sections States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which anetedates the report more than seven years.15 U.S.C . 1681S-2 ( A ) ( 1 ) A persom shall not furnish any information relatimg to a consumers to any consumer reporting agency if the person knows or has reasonable cause to belive that the information is inaccurate. Also they arent even in compliance with metro 2 credit reporting. i have evidence to prove my case
Product: Debt collection

I am filing this complaint against the Credit Bureaus for reporting willfully false information FCRA 616 ( 15 U.S.C. 1681n ). They reported JPMCB account XXXX as a Charge off with a balance of {$450.00}. I have never received a 1099C for this debt. They did not provide a 1099C to accurately reflect this as a charge-off for tax purposes.

I know that Under 15 U.S Code 1681i Treatment of Inaccurate or unverifiable information ( A ) In general, after any investigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) -- promptly delete that item of information from the file of the consumer or modify the item of information as appropriate based on the results of the investigation
Product: Credit reporting or other personal consumer reports

1st Franklin Financial. XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXXXXXX. XXXX. Any information to prove that I authorized these companies to pull my credit report. However, I never received anything and 1st financial is located in XXXX XXXX, LA where I aside and they said it was done online which I never did and they did provide dates.
Product: Credit reporting or other personal consumer reports

Hello Sir/ Madam, I called the Shellpoint mortgage and explained my hardship to them. The company 's representative advised me to apply for a forbearance plan, and I followed the directions and submitted all the documents. I was assigned a first point of contact named XXXX XXXX, who was designated as a Loss Mitigation Specialist I.

I was asked to submit documents on multiple occasions and was advised that my application was in review every time I called. 

I was sent a letter of Approved Foreberence in XX/XX/year> which clearly states, " Yor are currently on an approved forbearance plan. '' I read the response from the Shellpoint Mortgage, I applied for a forbearance and I was appoved for it and I received a document which clearly states that I am approved for it.

Now the approval document is declared as a solicitation?

How come the rest of the documents sent were not solicited?

What is the standard for the customer to distinguish between all the communications, which are Solicitation and which are not?

It is clearly an error on Shell Point Mortgage 's end with all the communications. I as a client of Shell Point Mortgage, relied on that Approved Forbearance Document to my Detriment. 
There are negative inquiries marked on my credit report 120 days late, which is severely impacting my credit scores. 
The mortgage company 's name is Shellpoint Mortgage LLC and NEWREZ-SHELLPOINT. My loan number is : XXXX Please help regarding this matter, as I want the late payments to be removed from my credit report. 
Regards, XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Debt collection

The Collection Company keeps calling and calling we have told them we do not owe them any money no body at this number owes any money they keep calling every day no matter what you tell them.
Product: Debt collection

I received bill from XXXX XXXX XXXX XXXX , XXXX stating that I owed XXXX dollars and that I am in collection. According to the Staff, XXXX XXXX, my insurance recently paid the account in XX/XX/XXXX and I am now in collection. 

I contacted the Hospital, XXXX XXXX XXXX XXXX XXXX Hospital, and spoke with the billing department. They indicated that my bill is paid in full for both the Hospital and Physician and that I do not owed a bill. 

I communicated to this to First Federal Credit Control and I ask for something indicating why I owe the bill. I staff became rude and informed me that she will report my account to the credit bureau to damage my credit history.