23daVinci/CFPB_Complaints huggingface dataset:
Product: Checking or savings account

Comerica bank, whom which I have had a business account with for 17 years allowed entities ( some known and some unknown ) to use my business tax ID XXXX under various ghost/shell companies and attached a book-keeping software to my account without my authorization. In XXXX of XXXX, I noticed that XXXX XXXX XXXX XXXX XXXX ) was making deposits into a checking account with only the name of Life Span Counseling with a different account number. I was not a XXXX provider, and discovered that the money was going into another account through Comerica Bank using my tax ID. After I discovered the aggregated data book-keeping software linked to my account, it was suggested by a web-banking representative that I change my business account number. After doing so in XXXX, the Book keeping data was reattached to my account for a brief period of time. I have only one business legal entity name registered at Federal and State which is XXXX XXXX XXXX XXXX XXXX. Some of these ghost companies invaded my account with other dba ( XXXX ) i.e., XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX. ( See attachments of banking statement name change and an office manager changing my company name illegally for XXXX payments ). Although I received the second draw of XXXX loan in XX/XX/XXXX for {$2700.00}, my attempt to obtain the first draw of a XXXX loan was denied in XXXX XXXX with no reasonable explanation. It is my belief that one of the ghost companies obtained the first draw loan. I had discovered that the bank internally somehow changed my business address to other mailing addresses including an address that I have not lived at in over 17 years on XXXX XXXX XXXX Michigan XXXX. 
I have spoken with several bank managers, reported my concerns to Quality risk, fraud department, and filed police reports, with no resolution and lack of transparency I would like to know who obtained the first draw XXXX loan using my business tax ID XXXX and soc security number XXXX XXXX XXXX and why cant I get clear answers to all of the proof I have shown. I want to know all the dba ( XXXX ) used with my TIN and the amount of money deposited using those dba ( XXXX ) under via Electronic Funds Transfer with various health insurances. When, how, the amount, and who received of the first draw XXXX loan in XXXX. It also appears that there were at least on or other credit cards linked to another account that was not my account. 
Please see exhibits showing the variations of different DBAs
Product: Credit reporting, credit repair services, or other personal consumer reports

My credit report score has not changed in over XXXX months and I would also like some incorrect information on my credit report deleted. I am willing to file for litigation if this insurance is not corrected
Product: Debt collection

XXXX XXXX, ownership entity of XXXX XXXX XXXX XXXX, on multiple occasions has used deceptive practices in billing and collection efforts. 
Stated a maximum out of pocket of {$1300.00} then billed over {$9000.00} When asked for an itemized bill, it was refused. Later bill simply had total and " miscellaneous charges '' The hospital was informed of the customer 's desire to dispute charges and then customer was immediately turned over to collections. 
Hospital sent delinquent notice of bill addressed to someone other than the customer thereby indicating to someone not on the account or responsible for payment, that the customer ( patient ) was delinquent. 
Hospital 's third party collector PASI called customer and pretended to be the billing department of the hospital without correctly identifying who they were or the intention of the call.
Product: Debt collection

After reviewing my credit profile on XX/XX/XXXX, I identified a discrepancy with account listed under Bay Area Receivables and validation was requested as this was an account that I did not recognize. I reviewed my credit report again on XX/XX/XXXX and the account continues to reflect on my credit report, and I have not received any correspondence from creditor to validate this account as correctly belonging to me, nor has my credit report been updated to reflect that the account is disputed. I do not believe the account belongs to me nor do I believe that the creditor has authorization to access the account nor authorization to attempt to collect on the account and the account continues to negatively affect me. Please remove this account from all XXXX credit bureaus until adequate validation has been received proven that the account belongs to me, and all information is correct.
Product: Credit reporting or other personal consumer reports

First I need to state my right to privacy is paramount. Im enforcing this right with this dispute letter. Per 15 U.S. Code 1681 ( a ) ( XXXX ) you have full responsibility to exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. XXXX exercising this right under the code. Please see the following information is handled with the utmost fairness, impartiality and respect for my right to privacy. 

Under 15 U.S. Code 1681b ( permissible purpose ) I have never granted the following companies any permissible purpose. They are in strict violation of this code. I need the following account ( XXXX ) removed from my report as they are damaging my reputation, character, credit worthiness, credit standing, credit capacity, etc. Since you are required to protect my privacy I need this matter handled with the utmost urgency. 

XXXX XXXX XXXXXXXX
Product: Debt collection

I have a credit card bill that went to Rausch Sturm LLP Attorneys At Law do to a law suit with a former company. I have been contacting them for the last 2 months asking for a payoff. My bank is giving me a loan and it is just waiting for the pay off letter. We have called repeatedly, emailed, the bank has called, I filed a complaint with XXXX  and all they said was they mailed me the letter, that was forever ago. The Rausch Sturm LLP Attorneys At Law company will not answer my calls now, the banks calls, or my title companies calls. I just want a pay off. They are cashing my payments just fine, but had stated previously that they did not have an account # for me. How can you cash a payment without an account # and it only takes a few minutes to give me a pay off. I am exhausted and time is running out for me loan to be able to close. 
Rausch Sturm LLP Attorneys At Law XXXX XXXX XXXX  XXXX XXXX, XXXX XXXX. 
XXXX WI, XXXX XXXX
Product: Checking or savings account

Account Number ending in:XXXX Claim ID : XXXX Dispute Type : Debit - Unauthorized Transaction Date Error Reported : XXXX Claim Amount : {$1100.00} I have been using Chime with relatively few issues since doing business with them. After an unfortunate situation where my Chime card was somehow compromised and debted multiple times without my authorization, Chime has disappointingly failed a loyal customer by almost instantly denying my claim ( after the charges went from pending to claim ) seemingly without a thorough investigation. 

I was sent a Fraud notification only after multiple unauthorized charges was made and responded accordingly. 
I received a fraud Alert and replied ( NO ) that I did not authorize any transaction by " CXXXX XXXX XXXX ( Screenshots provided ) I have since requested an appeal as well as the documents used to support their denial decision. I was told I may receive them in 10 business days. I see no reason why Chime 's Dispute Department aren't able to send them now. Especially since their team is available 24/7. I believe instantly denying a claim and Then attempting to " find '' details within 10 business days is very backwards in my humble opinion. I like Chime. I like Chime very much. The services Chime offer are exceptional and easy to use. I hope Chime will investigate more thoroughly during the appeal. 

I am asking the XXXX  to mediate and help Chime & myself resolve this unfortunate situation nd avoid small claims. 

Respectfully with love, XXXX Added Note : I was given the option to request the documents used to come to a decision OR to file a rebuttal. Never given the option to rebuttal the documents used.
Product: Credit reporting or other personal consumer reports

PENTAGON FCU-XXXX XX/XX/2024 According to the Fair Credit Reporting Act 15 USC 1681 section 602 a states " There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. '' XXXX, XXXX and XXXX are consumer reporting agencies and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that " In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX, XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX, XXXX, XXXX, ( Furnisher of information to credit agencies ) whether it be verbal, non-verbal, written, implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that " A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. '' This account is an adverse item they are reporting again without my permission which is against the law. 15 U.S. Code 1681s2 ( A ) ( 1 ) A states " A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e states '' Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. XXXX, XXXX and XXXX are not maintaining reasonable procedures. Also 12 CFR 1016.7 states that " A consumer may exercise the right to opt out at any time.

" I am opting out of your reporting services.
Product: Credit reporting, credit repair services, or other personal consumer reports

Bayview Loan Servicing LLC has not responded to a QWR that I sent them certified I asked for all the LEVEL ACCOUNTING and Proof of this PURPORTED DEBT they are trying to collect on. They need to remove themselves off of my credit report at once and they need to Stop Harrassing me. They also need to stop stealing my identity, I am going to press a criminal complaint against them. They have nothing to do with my property!!!!! This account was paid and closed by XXXX XXXX XXXX, XXXX XXXX XXXX and XXXX!!!!
Product: Payday loan, title loan, or personal loan

I ha d a Prime loan with LendUp. I got a loan from my credit union and they sent a check to LendU p to pay off my loan in mid  XXXX . The amount they sent was more than the pay off. I 'm not sure the amount of the overage, but probably $  XXXX .     I have contacted LendUp repeatedly and they take days to answer messages. All I have received from them is that my refund " is in process ''. I can not reach anyone by phone. Their phone system directs me to utilize the message portal on their website.  XXXX  messages me back sometimes, but I still do n't have my money.     I started contacting them over 30 days ago and nothing has been resolved.     Horrible customer service.
Product: Checking or savings account

I tried to get in touch with Chase ' Executive to no avail. I called twice and left a message on XX/XX/XXXX. Not my only time trying to contact Chase about the money they have stolen This has been an ongoing problem with Chase 's communication. Pretty much impossible to get some help with Chase. They have been holding my money for over 120+ days or have stolen it. They keep coming up with excuses on why they are keeping my money, even after I have gotten my business partner on the line to verify the transaction.
Product: Credit reporting or other personal consumer reports

According to 15USC 1681b ( a ) ( 3 ) ( A ) I am requesting that the inquiry that is not connected to any open credit account and occurred on XX/XX/2022 pertaining to XXXX be removed. 

( 15 U.S. Code 1681b - Permissible purposes of consumer reports ( a ) In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 1 ) In response to the order of a court having jurisdiction to issue such an order, a subpoena issued in connection with proceedings before a Federal grand jury, or a subpoena issued in accordance with section 5318 of title 31 or section 3486 of title 18.

( 2 ) In accordance with the written instructions of the consumer to whom it relates.

( 3 ) To a person which it has reason to believe ( A ) intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer
Product: Credit reporting, credit repair services, or other personal consumer reports

These accounts don't belong to me. Please remove them form all 3 credit reporting agencies. please see below the list of accounts that are reporting derogatory on all 3 credit reporting agencies : 1. Identity Theft XXXX XXXX XXXX Account Number : XXXX This is not mine. 

2. Identity Theft XXXX XXXX Account Number : XXXX This is not mine. 

3. Identity Theft XXXX/XXXX  Account Number : XXXX This is not mine. 

4. Identity Theft XXXX  XXXX Account Number : XXXX This is not mine. 

5. Identity Theft AMEX Account Number : XXXX This is not mine. 

6. Identity Theft XXXX  XXXX  Account Number : XXXX This is not mine. 

7. Identity Theft XXXX XXXX Account Number : XXXX This is not mine. 

8. Identity Theft US SM BUS ADMIN ODA Date of inquiry : XX/XX/XXXX This is not mine. 

9. XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX 10. Identity Theft XXXX XXXX Date of inquiry : XX/XX/XXXX This is not mine. 

11. Identity Theft XXXX XXXX Date of inquiry : XX/XX/XXXX This is not mine. 

12. Identity Theft XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX This is not mine.
Product: Vehicle loan or lease

i filled out a securitized application under an open end credit plan and was denied by use of XXXX XXXX and XXXX. there was an account made under my name without my knowledge started on XXXX XXXX with a maturity date of XX/XX/year>.
Product: Credit reporting, credit repair services, or other personal consumer reports

These hard inquiries are not mine. 

Transunion XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXXXXXX XXXXXXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XX/XX/XXXXXXXX XXXX XXXXXXXX XXXX XX/XX/XXXX XXXX XXXXXXXX XXXX XXXXXX/XX/XXXX
Product: Money transfer, virtual currency, or money service

I am filing a complaint against Cash App ( Block Inc ) due to inadequate customer service and unfair practices, which violate the Consumer Financial Protection Act ( CFPA ). Specifically, Cash App failed to take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. Furthermore, their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund transfer Act ( EFTA ) and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redress for these violations.
Product: Debt collection

My husband and I were pursuing a divorce and we called and explained to the property that we were getting looking into getting a divorce and had separated and we werent able to handle the rent individually. The property manager, XXXX XXXX, told it wouldnt be a problem he understood and as long as we were out within 30 there would be no additional fees or charges. He even sent a email stating the move out by date and the steps to take.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act. The List of Accounts below has violated mu federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 


XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to the consumer to any consumer reporting agency if they person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

I discovered that some of the information on my credit report was incorrect when I reviewed it. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the XXXX  credit bureaus to validate these accounts ( A ). It is not permissible to fail to validate these reporting accounts as unverified information without providing any proof within the time frame specified by law. My credit report includes the following erroneous information that needs to be investigated and corrected : XXXX XXXX XXXX XXXXXXXX Balance : {$610.00}, XXXX XXXX XXXX XXXXXXXX XXXX : {$530.00}
Product: Credit reporting or other personal consumer reports

I recently received a copy of my credit report and noticed that there are unauthorized inquiries on it. This has hurt my chances of applying for a new credit. I demand that you remove the following inquiries immediately. 



XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX
Product: Mortgage

I have tried for a period of one year to have the loan modified due to falling behind during covid. They have asked for documents, and I have always provided what they ask for they send a letter saying they have everything needed and process the modification, then 2 days later I receive another notice stating they need something else. This latest request is that I provide proof of receiving XXXX  related emergency food stamps. i have provided an account printout showing the deposits, which has been denied. they want a letter stating this extra amount was awarded to me. there is no such letter to send. i have sent a letter documenting my regular amount. but have no way to prove the extra being given. meanwhile my house is due to be foreclosed on in two weeks and nothing i send is acceptable, so the modification is unable to be processed.
Product: Money transfer, virtual currency, or money service

I dont have exact dates bc I can no longer access my cashapp account. I had multiple charges on my account that werent supposed to be there. I had missing money from my account. My account was closed and all it said was there was fraudulent activity and I didnt follow the rules. But I didnt make many transfers on there. I only used it for splitting bills, or people paying me back for things etc. I tried calling and no one ever answered, long XXXX hold times and so forth.
Product: Credit reporting or other personal consumer reports

The company Equifax is requesting photo ID to put on a credit freeze. The operator was an overseas operator, and I do not want my photo ID to be provided
Product: Student loan

XXXX XXXXXXXX XXXX, XXXX, the loan servicer for XXXX XXXX, received my loan payoff via wire to their bank on XX/XX/XXXX. The payoff amount was given to me on XX/XX/XXXX by a different representative. The online activity statement shows the payment posted to my account effective XX/XX/XXXX.Their call center representative and supervisor said they posted the payment effective XX/XX/XXXX and therefore charged me 2 extra days of interest ( XXXX and XXXX ). They attempted to rectify this by offering to adjust for one day. I communicated that was unacceptable. Then the supervisor offered to take the full adjustment for approvals, but that wasn't certain. I'm concerned they are post dating loan payments and unwitting students and parents are over charged.
Product: Credit reporting or other personal consumer reports

I am distressed that EQUIFAX has included this information in my credit report profile and I have failed to maintain reasonable procedures in their operations to assure maximum possible accuracy in the credit report they publish, just to favor the credit companies. In this sense, and in accordance with the Fair Credit Reporting act, the list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. The accounts below have violated my rights. 15 U.S.C 1681 section 602A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C 1681s-2 ( A ) ( a ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. I request delete the not authorized hard inquiries below : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Bank account or service

XXXX : Sender 's Reference : XXXX XXXX : Bank Operation Code : XXXX XXXX : Date : XXXX/XXXX/2017 Currency : US Dollar Amount : XXXX XXXX : Ordering Customer Name and Address : # XXXX, XXXX OFF NO XXXX XXXX XXXX and XXXX XXXX : Account with Institution - XXXX XXXX XXXX Wells Fargo Bank , N.A . Head Office, XXXX XXXX XXXX : Customer Name and Account : A XXXX # XXXX Wells Fargo Bank is refusing to acknowledge receipt of an incoming international wire to my account ( please see the wire info details above ). The sender confirmed with their bank and the intermediately bank that the fund had been received by Wells Fargo Bank. I 've had the same problem with Wells Fargo Bank about XXXX years ago, but it took them 35 days to acknowledge the wire and release the fund. I called their Executive Office earlier and spoke to XXXX XXXX, who was not willing to help.