23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

I obtained a copy of my consumer report and saw accounts on it that were not authorized by me. I contact all three major reporting agencies informing them that they were in violation of federal law. There are numerous violations of the federal law, the FCRA. Pursuant to 15 USC 1681 ( a ) ( 1 ), congress made clear findings that my consumer report must be fair and accurate to me, the consumer. The reporting agencies have assumed the vital role in assembling and evaluating consumer credit, on their own. By law, pursuant to 15 USC 1681 ( a ) ( 4 ), consumer reporting agencies have grave responsibilities of fairness, impartiality and respect the consumers ' right to privacy. My right to privacy has been infringed upon, and I have never given up my right to privacy, nor did I authorize them to report any information on my consumer report. The erroneous and fraudulent reporting on the reporting agencies ' part has caused me financial harm and adverse action against me. I have never given XXXX, TransUnion or XXXX consent to report any accounts on my consumer file, making this aggravated Identity Theft. All three agencies are also guilty of conspiring with these companies to violate my federally protected rights. Pursuant to 15 USC 1681 ( c ) ( a ), information excluded from consumer reports ( b ) no consumer reporting agency may make any consumer report containing any of the following items of information ( 5 ) any other adverse information. Any harmful, inaccurate account furnished to my consumer report is an adverse action.

After I sent certified letters to the reporting agencies, they responded saying these accounts were verified. This I know to be not true pursuant to 15 USC 1681a ( e ), there must be an investigative report with the source of the report coming from interviews of family and friends. I do allege that no such verification exists.
Product: Credit card or prepaid card

I keep getting emails about a credit card balance but I never paid any mind to those emails thinking it was fake emails. Then I went into my XXXX credit Account and saw that same credit card account there. Someone opened an account with my information and without my authority.
Product: Credit reporting, credit repair services, or other personal consumer reports

Credit report is stating inaccurate. Account status reports as Open with XXXX while Closed by Experian and XXXX. Stating a pass due balance and consecutive Charge off as if it was some sort of payment method with missing date account was closed. There is no way that account is Open with one bureau but yet Closed with other two bureaus. Definitely account can not be stating a pass due with consecutive charge off on a dead account. I have not received a notice of sale up to this date. Account is definitely not following accurate protocols and I have the right to an accurate credit report.
Product: Credit reporting, credit repair services, or other personal consumer reports

Dear Sir/Madam : It is incredible how outdated your website is! 

You should have a system in place like the XXXX and XXXX, XXXX and XXXX. 

XXXX notifies the other companies within 10-15 minutes of any update. 

Thank you. 

Respectfully, XXXX XXXX XXXX
Product: Payday loan, title loan, or personal loan

hi visited site kept saying profile exists and to login When i use password recovery none of my emails are on file Part of nationwide dragnet XXXX XXXX on keeping me down I'M supposed to be super rich XXXX or XXXX XXXX  REACHED CIA and DEPT OF JUSTICE about this also civil rights
Product: Credit reporting, credit repair services, or other personal consumer reports

I appreciate your taking the time to REMOVE some of the erroneous accounts in my credit file ; however, there are still many accounts that need to be DELETED. The XXXX credit bureaus must verify these accounts under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). I'm hoping that these disputed accounts be deleted immediately. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting, these accounts has violated my rights : XXXX XXXX XXXX, Account # XXXX XXXX, Account # XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX, Account XXXX XXXX, Account XXXX XXXX XXXX, Account XXXX XXXX, XXXX 15 U.S.C 1681 section 602 A. states I have the right to privacy.

15 U.S.C 1681 section 602 B : It also states a consumer reporting agency can not furnish a account without my written instructions.
Product: Money transfer, virtual currency, or money service

I did an online money transfer with Western Union on Wednesday X/X/17 at XXXX XXXX. The amount was XXXX for the fee of XXXX. Total for transaction was XXXX. The transaction processed smoothly and a tracking number XXXX was issued. On Thursday morning the receiver went to a western union counter in Florida and she was told no such transaction existed in their system. I called Western Union and someone in XXXX told me they are authorized agents for Western Union and my bank was holding the money and I should ask the bank to release the funds. XXXX XXXX was very clear that the funds were sent from my account to Western Union. I called back Western Union and the man told me it is normal for all money transfers to be kept for several days. I was told there is nothing I can do or anyone else I can complain to. The funds would be available on X/X/2017. At no time during the online process did any indication of the money getting delayed appear as any type of notice. I asked to cancel the transaction so I can use another money transfer service and I was told I would get a refund of XXXX a minimum of seven days after XX/XX/XXXX. This entire experience smells like "bait and switch".
Product: Money transfer, virtual currency, or money service

I am filling a compliant against cash app ( Block , inc ) due to inadequate customer service and unfair practices, which viloate the consumer financial protection act ( cfpa ). Specifically cash app failed take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. Further more, their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the electronic fund transfer act ( efta ) and regulation E.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act. The following account is violating my rights. 
XXXX  XXXX. Reported : XXXX. Balance : {$2800.00} 15 U.S.C. 1681 section 602 A States I have the right to privacy.

15 U.S.C. 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish an account without my written authorization.
Product: Credit reporting, credit repair services, or other personal consumer reports

There are unknown hard inquiries on my credit report. Im requested the verification of the inquiries and the method of verification. XXXX Inquiry : XXXX XXXX, XXXX, XXXX  XXXX XXXX Inquiry : XXXX XXXX, XXXX, XXXX XXXX  XXXX XXXX Inquiry : XX/XX/XXXX. But companies did not provide the following proof : Permissible Purpose My written authorization Proof that I personally initiated these inquiries. I did not authorize anyone employed by these companies to make any inquiry and view my credit report. This is a violation of the Fair Credit Reporting Act Section 1681b ( c ) and a serious breach of my privacy rights.
Product: Credit reporting, credit repair services, or other personal consumer reports

I went to XXXX to get copies of my credit reports. Upon finishing each one ONLY XX/XX/XXXX allowed me to download the report as a PDF. The other 2 only allowed printing. They should all allow you to download your report. Lot of people can't afford to use tons of ink to print each one.

In addition, XX/XX/XXXX should be REQUIRED to have a help line the consumer can call into with these kinds of problems. Thank you.
Product: Credit reporting or other personal consumer reports

n accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX has violated my rights. Or list of inquiries 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX To Whom It May Concern, Going over my credit report, I have found that there is inaccurate information listed such as my name ( s ) and address ( es ) in which I am requesting an investigation for the following erroneous items : I Demand Deletion of all these inaccurate names : - XXXX XXXX - XXXX XXXX XXXX I Demand Deletion of all these inaccurate addresses : XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX  XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX My correct information is as follows and I have attached proper documentation to support my request : ( can send a utility bill etc. to show that you reside there and a copy of your licenses. 

1. My name is XXXX XXXX XXXX and should be spelled, FIRST NAME IS XXXX, MIDDLE NAME IS XXXX AND LAST NAME IS XXXX. 

2. My current address is : XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Please delete the above disputed items and ( 30 ) days constitutes a reasonable amount of time for investigation. Per the Fair Credit Reporting Act, send me notification that these items have been deleted, as well as an updated copy of my credit report.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have items that apparently showing back up on my report that was included in a bankruptcy. and the items that was charged off was paid through another company i asked XXXX which is the credit bureau to remove the items and they refuse to telling me it will remain on until years ahead which to me I'm not being treated fairly. 
Equifax is also another company which is refusing to remove items as well that was included in my bankruptcy these were closed and a letter was sent stating that they had no authority or permission to place my bankruptcy on my file. this is destroying my life i can't move forward with anything because of it. it was gone and years later things pop back up on my credit. These Credit Bureau companies don't know that we as people have rights too. i will continue to pursuit these companies until they are removed.
Product: Credit reporting, credit repair services, or other personal consumer reports

Received notification from my credit monitoring company ( XXXX  ) that there was an account opened under my name with JPMChase. I have accounts with JPMChase so called them and asked them to verify my accounts. XXXX gave me the correct information for the two accounts I have. I asked them about the account that was flagged by XXXX  and they said they don't recognize the number.
Product: Credit reporting, credit repair services, or other personal consumer reports

I XXXX XXXX believes that XXXX XXXX XXXXXXXX has posted and continues to post a charged off account that has been posting late far more that XX/XX/XXXX. As you can observe from the XXXX XXXX post attached, XXXX XXXX XXXXXXXX has cut off 8-years of payment history. I have attached a copy of the 1099C issued by XXXX   XXXX XXXX that was applied to my XXXX income taxes as a financial gain from cancellation of debt. XXXX XXXX XXXXXXXX has in essence placed it position as XXXX but still applies a balance of {$5400.00} on all three pertinent credit reports. The real issue is that the account was late in fiscal year XXXX and should be deleted permanently and immediately from all credit bureaus. XXXX XXXX XXXXXXXX is violating its subscriber agreement with XXXX, Equifax and XXXX XXXX respectively. Accordingly, the account should be deleted permanently across the board with all credit reporting agencies. 
XXXX XXXX
Product: Student loan

I attended the XXXX XXXX and had a loan with Sallie Mae now handled by Navient. I was taken advantage of by the institute and have an outrageous loan. 

Ive attempted to contact Navient about the extremely high interest rate within the last 2 weeks of this complaint. I requested a copy of the initial loan agreement and I believe I am being overcharged and charged an incorrect interest rate. The variable rate per my contract is based on the wsj prime index and currently it is nowhere near the crazy interest rate Ive been charged. This may have been going on for years and I havent been able to pay it down. 

Also on the contract it only shows {$5000.00} was dispersed to the school of the {$30000.00} loan so Im wondering if the school even took the money I never finished the program so this also prevents me from releasing my co-signer now over 10 years later. 

Also as a person who was defrauded by the shut down school The XXXX XXXX loans were forgiven in the most recent lawsuit however mine was not. I believe this should be re-evaluated as Ive only been paying interest so I wouldnt default and ruin my credit. 

Please help me, this loan is predatory and has plagued me my entire life - something isnt right.
Product: Debt collection

XX/XX/year> RE : Cash Advance Now Open Date : XX/XX/year> Balance Due : XXXX Hello XXXX XXXX, We have been trying to contact you regarding a past due balance in the amount of {$1000.00}. 

We believe, our customers if given an opportunity, would like to resolve their account. 

Choose the link below that would allow us to serve you best. 

I would like to pay my account in full I would like to propose a payment plan on my account I would like to propose a one-time reduced payment I need more information about the account I am enrolled with a Debt Settlement company I am represented by an attorney If you prefer you may contact our office at XXXX Sincerely, Cash Advance Now XXXX XXXX XXXXXXXX XXXX XXXX XXXX This is an attempt to collect a debt and any information obtained will be used for that purpose. 





Unsubscribe This message was sent to XXXX from XXXX Cash Advance Now XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

XX/XX/2023 a hard inquiry from XXXX was added to my credit report. I do not recognize or have any knowledge of this creditor. I would like the hard inquiry removed from my credit report.
Product: Credit card or prepaid card

On XX/XX/10, I decided to apply for the Discover it Cash Back credit card. Before I submitted my application, there were two items required in order for me to submit my application successfully. First, the front and back of my driver 's license and secondly, my social security card. The website advised that it was to confirm my identity which is ridiculous especially at a time when data breaches are occurring more frequently. I did not feel comfortable uploading those items and discontinued the application process. I did not submit my application successfully therefore a hard pull of my XXXX   credit file was not warranted. Discover Financial should have done a soft pull and once I submitted my application, a hard pull. With all due respect, my score dropped 10 points due to their hard inquiry. I did not even receive any confirmation from Discover Financial that my application was even received so I believe this was an error on their end. I emailed their executive office XXXX. I immediately advised that I was no longer interested in applying for their credit card and that I did not submit my application to them for processing. The next day, I received an email from their customer service department advising that my application was still pending. After further research, many consumers that have tried to apply for their Discover It credit card have complained about the same thing : they request a copy of their social security card to be sent to them to confirm citizenship disguised as identity. Their tactics are appalling and I have reported them to the XXXX  as well. I did not submit my application to Discover Financial because I did not think it was safe to submit my social security card out of fear that it would be compromised and discontinued the application process. No other creditor has ever requested for me to send them a copy of my social security card to apply for credit. They had no right to pull my credit report since I did not finish their application process online. To add insult to injury, no one from their executive team has had the courtesy to reply to any of my emails. Furthermore, I think that XXXX  is also at fault because they allowed them to pull my credit report in the first place. I will never apply for any other credit card that XXXX  recommends since they receive a commission for each applicant. I have contacted XXXX   and have received no assistance there either.
Product: Debt collection

The company has placed a collection entry on my credit report. I don't know what the debt is and they never notified me in advance so that I could request account level documentation that it belongs to me.
Product: Student loan

I have been paying a student loan to Navient for some years. A couple months ago the payment amount auto drafted from my account went from XXXX to XXXX without notice. I called and was told that the loan repayment plan had expired, and the payment would soon go to XXXX. I told them I could pay the XXXX but not the XXXX and was told they payment would be XXXX. The XXXX was drawn from my account for XXXX and XXXX. In XXXX I saw in my bank account they were deducting XXXX. I called again and was told there was no agreement to change the payment and it would be XXXX now. After being on the phone for some time I was told they would put my loan on hold until XXXX and send me an income sensitive repayment form to complete. On XX/XX/XXXX I received another email to my account saying the payment would XXXX due XX/XX/XXXX. On XX/XX/XXXX I received another email saying the payment would be XXXX due XX/XX/XXXX. I submitted the income sensitive repayment form on XX/XX/XXXX. On XX/XX/XXXX I receive notice that my account was past due XXXX and I needed to pay XXXX and XXXX payment of XXXX. There is no way to plan finances when Navient changes my payments without notice. I want to pay my loan back but can not manage when they change my payments over and over.
Product: Credit reporting, credit repair services, or other personal consumer reports

Citi did not send any notifications when a payment is due or past due. They went straight ahead and reported it to all credit bureaus for the 30 days past due without trying to contact me about the past dues in any forms of communications. I did make a full balance payment when I was able to log into my account a few days after the due date. I tried multiple attempts to work with the company ; however they refused to work on reporting to credit bureaus when I noticed and even lowered my credit line from {$7000.00} to {$300.00}.
Product: Debt collection

I have been a victim of identity theft since XXXX and my personal information was used by someone else to open more than XXXX credit card accounts. I found out about this in XX/XX/XXXX, filed a police report and imposed credit freeze. Nearly all of the fraudulent accounts opened under my name used an address in California. I've never lived in California and my only address from XX/XX/XXXX to XX/XX/XXXX was XXXX XXXX XXXX XXXX XXXX KS XXXX. So far I've successfully removed most of the fraudulent accounts from my credit report by filing disputes through the credit bureaus. I've also filed dispute with States Recovery Systems. Inc XXXX XXXX XXXX. XXXX XXXX CA XXXX, but they kept asking for payments even after I sent docs including police report and my DL to prove that I am ID theft victim. The balance on the account they are trying to also has an address in California. It appears to me they did not try to validate the information on this account.
Product: Money transfer, virtual currency, or money service

I am filing a complaint against Cash App ( Block , Inc. ) due to inadequate customer service and unfair practices, which violate the Consumer Financial Protection Act ( CFPA ). Specifically, Cash App failed to take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. Furthermore, their dispute resolution proces was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund Transfer Act ( EFTA ) and Regulation E. These actions have caused significant inconvenience financial loss, and I seek appropriate redress for these violations.
Product: Credit reporting, credit repair services, or other personal consumer reports

Address XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX, HAS HAVE BEEN USED FOR FRAUDULENT USE OF MY IDENTITY. PLEASE REMOVE THIS ADDRESS PERMANENTLY FROM MY REPORT. CURRENTLY SOMEONE IN FLORDIA IS OPENEING ACCOUNTS IN MY NAME FROM THIS ADDRESS. I REACH OUT AND ITS NOT REMOVED BY BUREAUS BECAUSEE OF PAST CLOSED ACCOUNTS THEY HAVE OPENED.
Product: Credit reporting or other personal consumer reports

My credit report is showing a Collection from XXXX XXXXXXXX XXXX, on my XXXX and XXXX and EQUIFAX account, which was sold to XXXX XXXX  XX/XX/year> XXXX XXXX XXXX XXXX, I was not informed prior to this collection that this account would be sold to a debt collector. So I am asking for DEBT VALIDATION according to 15usc 169g a detailed list of my history of payments made by me on this account, I want to see the signature that I put on a contract guaranteeing that I pay this creditor, im asking to see has there been any insurance claim filed on this account, I want proof that you have a chain of title
Product: Debt collection

The bill was disputed and deleted, but they reissued the bill a week later.