23daVinci/CFPB_Complaints huggingface dataset:
Product: Mortgage

Ocwen continues to report inaccurate data information on my credit reports with their poor payment processing, unauthorized fees, holding my past payments in suspense after receiving by the due date and their erroneous reporting of ( 8 ) late payments. This is mortgage deception and a violation of the CFPB. I have made several phone calls to Ocwen, have written letters, submitted emails and filed a complaint with the XXXX. 
Enclosed is XXXX different letters from XXXX different representatives from Ocwen, dated XXXX XXXX, 2015 stating they will have a response by XXXX XXXX, 2015. 
I have heard nothing from this company as of today.
Product: Credit reporting, credit repair services, or other personal consumer reports

Reference closed complaint XXXX. My issue is that I did not agree to open or co-sign for this account. They opened it as a joint account with my ex-wife and I did not agree to a joint account.
Product: Mortgage

I sent a letter to Caliber Home Loans disputing the validity of the mortgage debt .I requested proof of payment for the fees Caliber Home Loans charged in escrow. 
Caliber Home Loans did not sent any documentation I requested it. 
Caliber Home Loans stated that will not produce or provide copies of invoices wherein I paid a fee for my loan. 
Caliber Home Loans keep sending fees breakdowns and payment history without any proof of payment! 
Caliber Home Loans will not provide copies of receipts and invoices because it is unclear as to how they relate to an error on the loan. Why Caliber Home Loans does not provide proof of fees payments they charge to my Loan? In the criminal world is called stealing. 
In addition Caliber Home Loans did not answer any questions i asked regarding the transfer and purchasing of my loan from XXXX to Caliber and new lender.
Product: Debt collection

Here 's the body of the email received from Speedy Cash where you'll notice what I believe are numerous violations of the Fair Debt Collections Act and also what I believe are several violations of criminal law by holding himself/herself out to be a law enforcement official and an attorney at law. Everything in this email is my complaint in a nutshell : Attention, Debtor CREDITOR : Speedy Cash Group CASE NO : XXXX OUTSTANDING BALANCE {$1100.00}. 

After numerous attempts to reach you, we haven't received any payment or any positive feedback from your side, as you are not paying your seriousness on this account which means that you are trying to run away from the situation and repeating the same activity which you did before with the loan company. We tried our best to help you on this matter but you are taking this matter lightly. 

Account Status : WARRANT IS ACTIVE FOR SEARCH AND SEIZE ( Violation of the Fair Debt Collection Practices Act and Defamation of Character. ) " Debtor ( You ) has been declared as a guilty by Authorized Law Enforcement Department, Seizure Warrant has been activated under 15 USC 1692g Sec. 809 ( b ) of the FDCPA " Unless delayed notice is authorized below, you must give a copy of the warrant and a receipt for the property taken to the person from whom, or from whose premises, the property was taken, or leave the copy and receipt at the place where the property was taken. 
The officer executing this warrant, or an officer present during the execution of the warrant, must prepare as required by law and promptly return this warrant. Pursuant to 18 U.S.C. 3103a ( b ), I find that immediate notification may have an adverse result listed in 18 U.S.C. 2705 ( except for the delay of trial ), and authorize the officer executing this warrant to delay notice to the person who, or whose property, will be searched or seized.

Note : You will be contacted by your local county authorities. 
XXXX XXXX XXXX Department is closing this account and declaring as a GUILTY. 
If we will not receive any feedback from your side, then you will be the only person who will be responsible for any consequences. 
IF YOU WANT TO RESOLVE CASE OUTSIDE OF COURT, CONTACT TO RESTITUTION DEPARTMENT : - mailto : XXXX Regards, Restitution Head Department Of l Debt Settlement Confidentiality Statement & Notice : This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521 and intended only for the use of the individual or entity to which it is addressed. Any review, retransmission, dissemination to unauthorized persons or other use of the original message and any attachments is strictly prohibited. If you received this electronic transmission in error, please reply to the above-referenced sender about the error and permanently delete this message. Thank you for your co-operation.
Product: Credit reporting or other personal consumer reports

Ive discovered unauthorized hard inquiries on my credit report that violate 15 USC 16c-2. This misinformation is impacting my credit, so I ask for their removal.
Product: Checking or savings account

I have tried to access my capital one account with a number of different online services such as XXXX savings, coinbase and others. All say that CapitalONe is blocking these services from withdrawing funds from my account.
Product: Money transfer, virtual currency, or money service

I am filing a complaint against Cash App XXXX XXXX XXXX XXXX ) due to inadequate customer service and unfair practices, which violate the Consumer Financial Act ( XXXX ). Pacifically cash app failed to take timely and effective and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected. Furthermore, their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund Transfer Act ( ETFA ) and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redress for these violations.
Product: Credit reporting, credit repair services, or other personal consumer reports

I value your help to REMOVED a portion of the data in my credit file that came about because of a FRAUD yet I have an items passed on that should be taken out or Block.Per FCRA segment 605 you are expected to eliminate any records recorded on an ID THEFTREPORT. I've proactively remembered this report for a past letter and I am including it once more. I've educated my lawyer regarding my aims and they are eager to consider you responsible for your tenacious rebelliousness. 
XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXXXXXX XXXX XXXX XXXX  TX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX Balance : $ XXXX XXXX Bankruptcy Reference # : XXXX Date Filed/Reported XX/XX/XXXX XXXX Bankruptcy Reference # : XXXX Date Filed/Reported : XX/XX/XXXX XXXX XXXXXXXX Balance : {$0.00} XXXX XXXX XXXX Balance : {$0.00} XXXX XXXXXXXX XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

Recently, I did an investigation on my credit report and found several items on there to be inaccurate. 
Under 15 US Code 1681 e ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates.

15 US Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) in general if, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall- ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 
Please remove the following items from my credit report, immediately : Personal information 1. XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WI XXXX This personal information is incorrect, please remove it from my credit report immediately. 
Accounts 1. XXXX XXXX XXXX XXXX XXXX XXXX TX , XXXX, XXXX- This account is being reported inaccurately, please remove from my credit report immediately. 
Inquires Please remove the following as they were not requested or authorized : 1. XXXX XXXX XXXX XXXX XXXX 2. XXXX XXXX XXXX XXXX XXXX 3. XXXX XXXX XXXX 4. XXXX XXXX XXXX 5. XXXX XXXX XXXX 6. XXXX XXXX XXXX XXXX 7. XXXX XXXX XXXX XXXX 8. XXXX XXXX XXXX XXXX 9. XXXX XXXX XXXX XXXX
Product: Checking or savings account

Huntington Bank charges {$0.00} per XXXX transaction for our small business account. XXXXXXXX XXXX own website and customer service confirmed that they do not charge fees, and even said that Huntington Bank should not be charging a fee as it is part of the XXXX network, but my local branch told me that they are simply passing along the fees that XXXX charges them. This is unacceptable, and someone is lying.
Product: Money transfers

i bought a puppy from an online site XXXX last night and the whole thing was a scam. We agreed on {$270.00} for the dog and the seller said he would pay all traveling expenses including flight ticket and delivery agency. At first he said i would pay the agency in person with cash when the puppy was delivered to my apartment but then a few hours later he requested that i pay using money order. After i sent the money order of {$270.00} a got a confirmation email saying they had received the money and the puppy was on the way. Within the next few hours i got another email saying the flight was delayed and would n't arrive until this morning at XXXX The owner said he would pay me {$30.00} because of the delay. This morning i got an email requesting that i pay an additional {$500.00} for insurance of the puppy 's delivery. The owner insisted i pay this or the puppy would n't be delivered. I replied with " I 'm not paying anymore money until i can see the puppy with my own eyes. He got very frustrated and began threatening me by saying he is going to press charges against me for animal cruelty. i told him how could i have done that when i have n't even seen the puppy? After all of this was over I realized it was a complete scam and they had taken my money. I have emails and texts from the seller and from the delivery agency to prove my case. I just want my money back. That 's it!
Product: Credit reporting or other personal consumer reports

I have provided multiple letters from the department of Ed regarding the process of my case. I have reported this issue to the Cfpb once before back on XX/XX/XXXX and my case was closed and never heard anything from anyone. I just received a call from the department of education since I have filed several complaints about the department of education, XXXX, borrowers of defense, the ombudsman department, and now Aidvantage regarding my loan discharge. I was part of a lawsuit against XXXX XXXX  and I was approved 100 % - full loan discharge since XX/XX/XXXX. XXXX of my loans were XXXX but the other XXXX XXXX refuses to investigate. Now my loans were transferred to Aidvantage in XX/XX/XXXX and Im having more problems with the reporting of my loan to the credit bureau. All My complaints are being deleted from all the different portals and my account is still not being resolved.
Product: Debt collection

I have a unverified account from XXXX XXXX XXXX. I had previously disputed this account. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.1692g, I request that XXXX XXXX XXXX Cease and Desist all further communications.XXXX XXXX XXXX needs to delete this account from my credit report and stop all contact with me.Pursuant to the Fair Debt Collection Practices Act, 15 U.S.C. Section 805., you are hereby notified to CEASE AND DESIST all further communication with me in regard to the referenced debt. Failure to abide by this law will result in a complaint being filed against you with the Federal Trade Commission, the Attorney General of both your state and mine, and also your own company management. I also have the right to file suit against you for any future violations of this law. I will record any and all phone calls if you fail to comply with this CEASE AND DESIST.
Product: Student loan

I have notified and for months telling my original loan servicer AES/PHEAA, And current servicer, US Dept of Ed, Direct Loans, that these student loans dated XXXX, and XXXX, 4 loans, are not MINE. The XXXX  website is not correct. 1. It shows I withdrew XXXX, I graduated XXXX ; 2. I was in school XXXX, date they begin collecting on loan.date do n't match. 3. Amounts do n't match my loan papers for any of these student loans. 4. The grant amounts DO NOT match my loan documents. 5. XXXX list XXXX XXXX XXXX as Original Lender of these Loans. XXXX XXXX XXXX confirmed THAT they have NEVER given me a student Loan, or any loan, EVER. I have requested Many XXXX times AES/PHEAA provide me the original 4 Promissary Notes showing these loans are mine. They can not after taking months to search, and simply keep sending me the consolidation promissary notes in XXXX. I told them numerous times get my name off these loans and return my money, but they are intent in making me repay someone else 's loans. The phone number of the owner of these loans is n't even a phone number I ever had, but I know whose number it is, my classmates, who also got student loans as well. Do I seriously have to take them to court and obtain a court ordER to force them to correct their mistake that they know they made? I 'm sick of getting the run around while they have seized over {$12000.00} from me to pay some on else 's loans. I paid my loans off years ago, in XXXX. I told them that, but they do n't care. The original principal was {$XXXX}, They seized over {$14000.00} from me Balance owed today is > {$XXXX} That 's absurd!!! I have my originAL loan documents, even sent them several times to both AES/PHEAA and Direct loans/us dept of Ed, requested they to get my name off these loans but they refuse to do anything. Please help me. XXXX
Product: Student loan

Although I never missed a loan payment and was making timely payments under a qualifying repayment plan, XXXX XXXX/Navient failed to inform me that my payments did not qualify as part of my 120 qualifying payments towards the Public Service Loan Forgiveness ( PSLF ) program. I had to move my student loans and consolidate them under XXXX XXXX. XXXX XXXX/Navient continued to mislead me by failing to inform me that the 120 qualifying payments would start again at zero ( 0 ). I had made close to 60 qualifying payments, which effectively " disappeared '' and now I am back at square one. My date of eligibility for loan forgiveness increased by a 5-year period plus interest.
Product: Mortgage

I show a escrow account with a negative balance. I do not believe I authorized the creation of an escrow account. I have tried to contact the company to inquire about this issue through their online portal ( no response within stated 24-48 timeframe ) and via email ( received automated response that my gmail account was not trusted ). Without the ability to receive a documented response from the company, I am seeking assistance from your office.
Product: Credit card or prepaid card

On XX/XX/2020 I paid an XXXX condo fee for the next 6 months, at the condo office, with a credit card, received my receipt and thought no more about it. About 30 days later, the condo office called me to say my credit card had reversed the charge and I needed to repay it. I contacted my credit card company and they said they did no such thing. The payment was never credited back to my account, and I have all statements from that date forward. I assumed this was a banking error and forwarded several months of my credit card statements to XXXX office so they could see I never rec 'd my money back on my credit card. I finally asked for an official dispute of the charge so Barclays could investigate and they said that since 2 months had already gone by since the transaction, they would not investigate. Then I tried with the bank administering the account for the condo association. They traced my money to XXXX XXXX XXXX but they won't cooperate with either me or the XXXX 's bank ( XXXX XXXX ). I don't understand how my funds could be withdrawn from an account without my permission and sent to a bank I have no connection with. My credit card is XXXX XXXX AAdvantage administered by Barclays Bank. XXXX XXXX is bank for XXXX XXXX and XXXX XXXX bank now has my funds. This has been going on for almost a year. Please HELP.
Product: Credit reporting or other personal consumer reports

Experian is currently reporting information that is incorrect and publishing it on my consumer credit report. I have contacted them several times in reference to this matter and they have not provided the requested information with my signature on it. Also, the balances on the accounts and the payment history are incorrect. In accordance with the Fair Credit Reporting Act, this creditor has violated my rights. Under 15 USC 1681 section 602 states I have a right to privacy. 15 USC 1681 section 6048 A, Section 2, a consumer reporting agency can not furnish an account without my written instructions. Under 15 USC 1666B, A creditor may not treat a payment on a credit card account under an open and consumer credit plan as late for any purpose. 

The following accounts should not show late payments and the status of the account should be positive. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Student loan

I graduated from college two years ago with a degree in XXXX XXXX with the hopes of becoming a XXXX. However, because of difficulties with the credentialing process and the state, I graduated with {$120000.00} in student loan debt ( that XXXX XXXX easily supplied to me ) but no teaching credential. So after some rough times I have finally found a steady job working full-time in XXXX at $ XXXX ( rather high for XXXX ). But now after several deferments and forbearance, Navient ( who XXXX XXXX sold my loan to ) has come asking for their money back, now totaling {$130000.00} and are asking for roughly $ XXXX, which is roughly half my paycheck. And I live in XXXX, which already requires a high rent and cost of living, and moving home is n't really an option for me because I am from the XXXX XXXX. 

I 've called Navient several times to try and find a way to extend the term of my loan, renegotiate payments, consolidate all my loans, and see just about any option they have of lowering my monthly payments. But because my loan originally comes from XXXX XXXX, they always say the only option I have is forbearance, which I am running out of. I would like to save some forbearance in case a time comes that I lose all of my income or something drastic happens. After pleading with them they have given me no options. My parents ca n't afford to help me pay that much every month. 

So the only optioned I thought of was to refinance with another bank that would be able to lower my payments. Well, because I have such a high debt to income ratio, no bank will approve a refinance loan. My credit is good. I have a couple missed payments but nothing too major. But I see no way of increasing my income or cutting my costs to the extent of being able to drastically alter my debt ratio to the " acceptable '' point for the banks. And still, after all of this, Navient wo n't negotiate my loans. It has come to the point that I have thought about just not paying my loans back and suffering the consequences, which I would fully do if my mother were n't the cosigner on my loan meaning that defaulting would also wreck her credit. But now I feel like I have no other options left unless it 's taking on odd jobs such as selling XXXX or renting our couch out on XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

Im submitting a complaint to you today to inform you I was the victim of identity theft. I researched how to remove the fraudulent items in my report and found that I need to visit FEDERAL TRADE COMMISSION or https : //www.ftc.gov to file a report Per FCRA section 605b Credit Reporting Agencies are required to remove/block any accounts listed on an id theft report. Please find the ATTACHED documents to assist in blocking the erroneous information which is being posted to my report. 
Here is the list of items that do not belong to me or were opened without my permission. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX According to FCRA Section 605B ( a ), the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than 4 business days after the date of receipt.
Product: Credit reporting or other personal consumer reports

XXXX is reporting a invalid " debt '', a closed, written off, account as open on my credit report. I have disputed this with account with them as well. This account was written off as we know which gives that company a credit of that remaining balance and to which the company Toyota is supposed to provide me with a 1099C after such write off is conducted.

However, Toyota keeps opening this closed account that should not even be on my report since the debt was lawfully written off by filing it with the IRS. The debt does not exist. I have not received my 1099C to file this information on my taxes. Which I have requested from toyota.

The contract with Toyota states any disputes between us or them have to go through arbitration. Which no action of such occurred from Toyota. 

No contract or payment history for this entire loan balance has been provided by XXXX as a verifiable, justifiable or a current debt by any reason, for this account being to be on my credit. No information is being verified by the company itself to be considered verified. Especially not be considered open. 

This tradeline on my credit report states that this is written off which means the debt is non existing. I need XXXX to remove this account immediately. 

This is also creating credit issues for my profile. My payment history went from XXXX percent to XXXX percent once XXXX allowed this account to state as open. My rates are ridiculously past our states XXXX percent law and it because of this false information. 

I am unable to get a house, get a car at a decent payment and get insurance at any payment lower then XXXX. This is causing financial burden and emotional stress. Toyota motor credit is just as responsibly as XXXX.
Product: Payday loan, title loan, or personal loan

Im buying a house, my mortgage company found a loan that I didnt setup or sign up for with citizen bank. Been trying to remove the loan from my name and credit