23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. XXXX  XXXX XXXX  account number XXXX XXXX XXXX  XXXX account number XXXX XXXX XXXX XXXX Account number XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

The company has refused to mark the account includes in bankruptcy. I converted to a XXXX  XXXX after already having this card. Instead they are reporting the account past due every month in violation of the Bankruptcy discharge.
Product: Credit reporting, credit repair services, or other personal consumer reports

i had a predatory vehicle loan from XXXX XXXX  and i voluntarily gave them the location of vehicle in exchange for voluntary repo on credit file.. XXXX XXXX  purposely puts comments on my credit report every couple months and it makes my score go down. this is a closed account and the car dealership that sold me the vehicle shut down in the middle of the night due to fraud allegations. they are saying that they sold my vehicle at auction for XXXX when it was a brand new car? i have disputed this account on my credit report since it appeared there and have asked numerous times to be shown proof of sale price at auction for my vehicle the company is rude and will not send me proof of sale amount because that is supposed to be taken off my loan amount. it should also be noted that the company had me sign the loan documents for my husband because he forgot to sign in a couple places. now XXXX XXXX is putting their own statements in my credit report asking anyone looking at my credit report to contact them about my derogatory account.. how is that even possible for them to do and they will not give me any information on the sale of vehicle. this account has been closed now it shows as a balance in my total credit on report.i have disputed numerous times and now they report on credit report every month.,. i am being harassed and my credit report being played with on purpose by XXXX XXXX and the credit bureaus. i bought the car for XXXX and they say i owe XXXX after the proceeds from the auction which is not true. i called XXXX and all they kept asking me was when i was gon na pay my debt still havent recieved anything about the auction .. this is very unprofessional for them, to do and we were tricked by the car dealership also .. the car was sold as a take over payments when i couldnt afford the payments but the guy i sold car to never made a payment and sent me fraudulent copies of money orders showing he paid it every month. thats when i found out and contacted them to tell them where to find vehicle to repo it. that wasnt my fault but they should of done what they promised that showed i helped them recover vehicle.. i am besides myself seeing that they have a comment on my report for anyone to contact about a closed account on my file.. i want to go to the highest level of appeal on this matter as i have stated since day one.
Product: Vehicle loan or lease

Please answer each Fact stated in the Affidavit of Truth attached hereto. These and all other attachments/ Exhibits were received by Suntrust XXXX XX/XX/XXXX.
Product: Mortgage

have Wells Fargo as mortgage lender and applied and was approved for modification in 2014. I made XXXX payments since that are not listed on my credit report. This has caused me paying more interest or being denied for credit. I want these payments shown snd language stating dispute resolved modification removed off my credit report. This is causing me problems getting refinanced this wording.
Product: Credit reporting, credit repair services, or other personal consumer reports

Why it's so hard to fix credit report errors? The Experian credit reporting agency has been listing 2 different social securities on my credit file. One social security belongs to someone else. I disputed the same issues a long time ago. They deleted someone else 's social security, and then they added someone else 's social security number again. 

I have also been disputing the error from XXXX XXXX ; unfortunately, it's not getting corrected. 

1. The Experian listed duplicated negative marks to my credit file. Same account numbers with different amounts. And it has been reaged. 

2. I disputed an error about XXXX XXXX XXXX remarks on my credit file that the car loan account was over due in XX/XX/XXXX. This account was never late since XXXX XXXX and I agreed with the news Settlement Agreement on XX/XX/XXXX. The amount listed on my credit report is not the amount shown on the new settlement agreement.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 U.S.C 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Has violated my rights.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

I am writing to dispute fraudulent information on my credit report pursuant to 15 U.S.C 1681c-2 and to request that this information be blocked. I have enclosed a copy my Police Report/FTC identity theft report ( FTC REPORT XXXX : XXXX ) to support my identity theft claim. Under 15 U.S.C. 1681c-2 when a consumer submits an identity theft report, credit reporting agencies must block any information identified by the consumer as resulting from identity theft within XXXX business days. 
To following information on my credit report is the result of identity theft and should be blocked : Accounts : XXXX XXXX XXXX GAS XXXX XXXX XXXX XXXX XXXX As required by 15 U.S.C 1681c-2, please block this fraudulent information from my credit report immediately. This information should be blocked for XXXX year, at which point i XXXX request an extension of the block. During the block, you XXXX not report no longer contains any fraudulent information. Several times I have called the bureau reporting these fraudulent accounts in my report and CREDIT BUREAU has not wanted to give me a solution to this problem where I am being totally affected to be able to acquire a new house for my children, these collections were eliminated and not verified by others bureaus I don't understand how they usually say that these accounts are mine, I have requested contracts from this company with my information and for more than XXXX  days I have not received any response from them, please help me immediately delete these accounts. Here I add the FTC report, hoping that you make a better decision in my situation, thank you
Product: Vehicle loan or lease

On  XXXX   XXXX ,  XXXX  I purchased a vehicle from  XXXX   XXXX  sales in  XXXX , GA. I was told buy the sales representatives and from the signs on their building that they were a buy here pay her and all financing would go thru them. Several days after purchasing the vehicle the car began to break down. I tried to exchange the vehicle several times but management would not exchange the vehicle until their mechanics reviewed the vehicle. After I brought the car in to get serviced I still had issues with the vehicle. So  on  XX/XX/XXXX  I retur ned the car to the dealer. I was not told until after I returned the vehicle that they would log it as a repossession and that the car was financed thru a third party. After careful research I have discovered that the dealership and the finance company are the same company. Also, I was told by the sales manager that the ca would not go on m credit because a full deposit was never made and any funds I did pay to them would be for the rental of the car for 10 days. This did not happen. The dealership forged my signature and dates on paperwork for a voluntary repossession when the car was a return so they could keep their commission. The finance company UNITED AUTO ACCEPTANCE s is very aware that this debt is not valid but they continue to pursue this.     They have also violated several Georgia laws during this process. Under Georgia state law the lender had to send a certified letter by  XX/XX/XXXX  stating any balances owed. They did not do this and have on several occasions failed to produce evidence. Please look into this as soon as possible. This company is a predatory lender and is not following the law.
Product: Credit reporting or other personal consumer reports

Hard inquiries by these companies are showing on my Consumer report without my consent. This is causing harm to credit worthiness by violating my rights under 15 USC 1681 ( b ) 2 Permissible Purpose- any consumer reporting agency may furnish a consumer report under the following circumstances and no other ( 2 ). in accordance with written instruction of the consumer to whom it relates, and also under 15 USC 6802 - Obligations with respect to disclosures ; a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated third party any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section 6803 of this title ( b ) Opt Out - A financial institution may not disclose nonpublic personal information to a nonaffiliated third party ( B ) the consumer is give the opportunity before the time that such information is initially disclosed to direct that such information not be disclosed to such third party. I did not give XXXX XXXX, XXXX or XXXX ) permission to share my information, nor was I give the opportunity to OPT OUT of having my information shared with consumer reporting agencies. This is a clear violation of the rights and I have a right to my privacy.
Product: Vehicle loan or lease

Purchased a used car from XXXX XXXX in XX/XX/XXXX, refinanced loan in XX/XX/XXXX with new refinance company. Sold used car in XX/XX/XXXX. 


XX/XX/XXXX, contacted warranty service company to cancel contract XX/XX/XXXX : XXXX XXXX XXXX explained check would be sent to dealership XX/XX/XXXX : filed for a warranty service contract refund with dealership XX/XX/XXXX : contacted sales agent, they said it is in process XX/XX/XXXX : contacted sales agent, said they would get back to me XX/XX/XXXX : left voicemail to finance manager- never contacted me back XX/XX/XXXX : called finance manager again. No reply XX/XX/XXXX : reached out to sales agent again, said they would get back to me XX/XX/XXXX : sales agent explained check was sent to new refinancing company XX/XX/XXXX : contacted new refinancing company and they have no record of any check being recieved
Product: Credit reporting, credit repair services, or other personal consumer reports

This is my 9th endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services, or money that I have made or authorized. Assuming no one cares, either way, block the noteworthy of any information in my credit record that came about due to alleged fraud or extortion. 
XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XX/XX/2023 XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX Balance : {$0.00}
Product: Checking or savings account

They at XXXX XXXX never came to make a move I needed and when I asked to refund what I paid them they refused to do it. So I tried to get my back to return and they would not saying I would have to go through the civil court in the state they are based out of. I then decided to file a report with Federal Trade Commission and upon sending them the complaint against XXXX XXXX and the other company also based in Florida, XXXX XXXX XXXX XXXX as they seemed to both have collaborated against me to keep my property in Illinois where I tried to relocate from while making me all the more financially stressed, FTC recommended I stop payment or get funds put back into my account through my institution and if they will not help then I should file a complaint against my bank. So here I am.
Product: Vehicle loan or lease

I have been making principal payments on my account ahead of schedule since the loan was opened on XX/XX/2017. Yamaha Motor Finance Corporation has not accurately applied my payments to the Principle to reduce the interest as requested. Additionally, when I call in to have the payments applied I get push back and I get multiple stories on how to get the payments applied to the principal.
Product: Credit reporting or other personal consumer reports

I recently checked my credit report, and noticed some fraudulent accounts on them. I also sent a letter on XX/XX/2024 to the credit bureaus demanding that they delete them. I'm filling this complaint along with the letters still on their way because I am in urgent need of my credit report being updated as soon as possible.
Product: Payday loan, title loan, or personal loan

I am XXXX XXXX and I'm submitting this complaint myself and there is no third party involved. 
I, XXXX XXXX, consumer, natural person, and original creditor of an open/end credit plan was denied my right of credit by J.P. MORGAN CHASE NATIONAL CORPORATE SERVICES , INC. d/b/a CHASE. I was notified of this transgression of my rights, specifically 15 USC 1601- The Truth in Lending Act, by J.P. MORGAN CHASE NATIONAL CORPORATE SERVICES. INC. d/b/a CHASE on November 12, 2021 via telephone and email. I reached out to a representative who told me exactly why I was denied. When trying to speak with a manager she was very rude and got silent when I stated my case. After saying hello several times and being on hold for and hour she disconnected the call.

According to 15 USC 1602 definitions of The Truth in Lending Act, I as a natural person possessing an open-end credit plan was harmed by J.P. MORGAN CHASE NATIONAL CORPORATE SERVICES , INC. d/b/a CHASE adverse action taken against me denying my rights, of which the civil damages pursuant to 15 USC 1640 ( a ) ( 2 ) ( A ) ( li ) are up to { S5000.00 }. J.P. MORGAN CHASE NATIONAL CORPORATE SERVICES , INC. d/b/a CHASE is now civilly liable to pay me for the damages.
Product: Debt collection

I have no record or knowledge of any debt I owe to Credence Resource management. Would like to see what I can do to get it removed from my history. I never received anything about this debt.
Product: Mortgage

On XX/XX/XXXX, My wife and I took out a 2nd mortgage loan with XXXX Bank. After a few years, the loan was transferred to American General Finance, which was purchased by Springleaf Financial Services. Springleaf is where my problem started. 
I XXXX was delinquent with my 2nd mortgage. Springleaf 's local office transferred my loan to the main office in XXXX, Indiana, but only AFTER they paid off my first mortgage, which was with XXXX Mortgage, without any communication with me at all. I only found out when I received an amended declaration from my homeowners insurance company dated effective XX/XX/XXXX. I do n't think the way this was done, by " stealth '', was legal, so consider this part one of my complaint. 
Then, I applied for modification of my loan with Springleaf three times, and was turned down each time, until I spoke with the man who was in charge of modifications, and told him that since my modification was declined, that I intended to explore legal action about the way my first mortgage was paid off. Magically, I received a call from the same man the next day informing me that aftyer reconsideration, my modification was approved. 
My modification was done XX/XX/XXXX. 
When it was done, I received NOTHING regarding the funds used to pay off XXXX Mortgage ... no Settlement Statement ... nothing at all. In fact, I have NEVER received ANYTHING regarding this payoff. 
My contention is that since funds were advanced to reimburse Springleaf for the payoff of XXXX Mortgage, the modification was actually a cash out refinance loan, and I received no RESPA documents ( settlement statement, etc ) and should have been given a 3 day right of recision, which I was not. 
My loan was transferred to XXXX XXXX XXXX, against whom I have already filed a complaint with you XXXX XXXX # XXXX XXXX, and XXXX is denying any culpability, since they are the servicer and did not actually do the loan. I sent XXXX notice that I wanted to rescind the loan well before the 3 year time limit, and their first response was that the loan was from XX/XX/XXXX and therefore not eligible to rescind, even though the modification was done XX/XX/XXXX 
At any rate, the 2nd part of my complaint is the lack of RESPA and right of recision from Springleaf.
Product: Credit reporting or other personal consumer reports

I received my credit report on XXXX XXXX XXXX and notice there were hard inquiries that don't have permissible poupose to be on there. these hard inquiries are hurting me for getting approved. I already reached out to the credit bureaus about the multiple time they violating my rights under 15 USC 1681 ( b ). I also have the hard inquiries that don't have no purpose to be on my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

Credit report are in violation of laws 15 U.S. Code 1666b - Timing of payments 15 U.S. Code 1681e - Compliance procedures 15 U.S. Code 1666 - Correction of billing errors XXXXXXXX XXXX XXXX XXXX  Dates XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX XXXX
Product: Money transfer, virtual currency, or money service

Hello, PayPal team, my account can not be linked to the bank and withdraw cash. I have also contacted PayPal customer service many times, but the problem has not been resolved. Please CFBP help me
Product: Money transfer, virtual currency, or money service

I called Debt Recovery Soloutions spoke to a XXXX was offered a settlement on my debt with a debt i had from XXXX from 5 or 6 years ago for the amount of XXXX. i sent two payments from my checking account one for XXXX which cleared my bank from the creditor on XX/XX/XXXX check # XXXX and another for XXXX check # XXXX which cleared my bank on XX/XX/XXXX i called the company to see if they recieved my payment since it shows it was cashed through my bank and the answer i recieved is no, they don't have my money even though they cashed my checks an my payments have not posted as far as there concerned, i called my bank to see if i can dispute these transactions since the company is stating they dont have my money i was told no since the company has recieved payment an checks have been cashed i can not be credited or get my money back, I spoke to a XXXX XXXX who is supposebly the Vice president of client services for Debt recovery solutions and i was told that this would be looked into and i haven't heard anything back the only thing i can think of is maybe someone at the company pocketed my money or posting error i have no clue but there is XXXX of my money that was cashed but yet not credited an company states they have no record of my money. Also upset with XXXX XXXX serve for not crediting my account bank and looking further into dispute for me
Product: Credit reporting, credit repair services, or other personal consumer reports

Santander 's bank has reported that my loan payments were late and all my payments have been on time. I recent submitted a dispute with XXXX and provided them with deposit records of all the months they Alleged were late. 
XXXX XXXX XXXX XXXX XXXX 

I tried to get a copy of the transaction for XXXX I was unable to get obtain one from the bank regarding my deposit for that month.
Product: Credit reporting or other personal consumer reports

I was reviewing my credit report and noticed an inquiry that is not mine. XXXX XXXX XXXXXX/XX/year>
Product: Mortgage

For the past 4 years my mortgage company Ocwen Loan Servicing LLC has been sending me notices for escrow shortages. I always pay the escrow shortages to avoid a change in my mortgage payment amount. They send me notices stating that if I pay the escrow shortage my payment will remain the same, if I do n't my payment will be a higher amount. After I pay the escrow shortage they are supposed to perform an analysis after receiving the escrow shortage payment that will keep my payment the same without charging me for the escrow shortage ; however this is NEVER done. They in turn, automatically take out a higher amount for 2 or 3 months until I call and call and call regarding their mistake. THEN they make me wait 30-60 days before correcting the problem, but they never refund me the extra money they took, even though I paid the escrow shortage.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.

Account Name : XXXX Account Number : XXXX Account Name : DPT ED/XXXX Account Number : XXXX Account Name : XXXX  Account Number : XXXX Account Name : XXXX XXXX Account Number : XXXX Account Name : XXXX XXXX XXXX Account Number : XXXX Account Name : XXXX XXXX Account Number : XXXX Account Name : XXXX  Account Number : XXXX Account Name : XXXX XXXX XXXX Account Number : XXXX and list of Inquiries 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.