23daVinci/CFPB_Complaints huggingface dataset:
Product: Debt collection

I had XXXX XXXX back in 2012 my insurance did n't cover the doctor bill and i could not afford the {$6000.00} from private doctor so Pressler & Pressler took over. As a single mother its hard for me to pay rent and utilities never mind an extra monthly bill at no fault of mine " XXXX health insurance ''. I read an article in the XXXX XXXX about XXXX today and i thought to myself wow they have been sending me threats that they will take me to court, garnish my check sue or possible jail time. I 've been paying since 2012 and still paying to this present date. There are some months that are rougher than others so i only pay what i can and the next thing i know my phone is ringing off the hook and i get a letter stating there going to take me to court. Ive had debt before and most collection agency work with you not against you.. they make settlements etc Not XXXX XX/XX/XXXX makes 5years ive been paying them because there interest rate is over 30 % which i thought was illegal in itself in NJ. Thank you for time in this matter.
Product: Credit card

I got a card from capital one and noticed that the interest rates are way more than what they are telling me its double the amount.
Product: Money transfer, virtual currency, or money service

My account is in the negatives and transactions that were paid through XXXX XXXX and cash app was said couldnt be disputed. My cash app was then charged twice by 2 different users having money that wasnt in my account pulled that wasnt there leaving it deep in the negatives. The cash app transfers need to be disputed so that Im refunded my funds from a fraud. I have the person cellphone number that somehow took money from my account and having me pay on it. I shouldnt have to use my money to fix my account just my money that was took from cash app
Product: Credit reporting, credit repair services, or other personal consumer reports

To Whom It May Concern : I am writing to update/correct my personal information on file with your company. 

Please update my address to : XXXX XXXX XXXX XXXX XXXX, IL XXXX Please update my name to : XXXX XXXX My only social security number is : XXXX My only and correct date of birth is : XX/XX/XXXX I do not wish to have any telephone numbers on my report. 

Below are the negative account/accounts impacting my credit XXXX XXXX XXXX {$410.00} XX/XX/XXXXXXXX XXXX XXXXXXXX {$0.00} XX/XX/XXXX XXXX XXXX XXXX XXXX {$0.00} XX/XX/XXXXXXXX XXXX XXXX XXXXXXXX XXXX {$1000.00} XX/XX/XXXX XXXX XXXX XXXX {$0.00} XX/XX/XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX {$0.00} XX/XX/XXXXXXXX XXXX XXXXXXXX {$0.00} XX/XX/XXXX XXXX XXXX XXXX - {$0.00} XX/XX/XXXX XXXX XXXX XXXX IL XXXXXXXX XXXX XXXX XXXX XXXX  IL XXXX XXXX
Product: Credit reporting or other personal consumer reports

I hope this message finds you well. I am writing to follow up on my ongoing efforts to correct inaccuracies on my credit report, specifically regarding a late open account, charge off, and late closed items. 

Despite multiple attempts to address these issues, they persist on my credit report, impacting my creditworthiness and financial standing. I have provided detailed documentation and evidence to support the correction of these inaccuracies, yet they remain unresolved. 

I kindly request an update on the status of my requests and urge you to prioritize the correction and removal of the late open account, charge off, and late closed items from my credit report. Your prompt action is essential in restoring the integrity of my credit history and ensuring fair and accurate reporting. With this, I am asking for your assistance to remove or correct these accounts in my credit file : XXXX XXXX XXXX XXXX XXXXXXXX Balance : {$160000.00} - Please check the Payment History and Status information on this account and adjust accordingly. 

XXXXXXXX XXXX XXXX XXXX XXXXXXXX Balance : {$0.00} - I need the following investigated account name, date of last activity, and opening date. I believe this information may be wrong. I need this removed immediately. 

XXXX XXXX XXXX XXXX Balance : {$0.00} - Please investigate the account name, date of last activity, and account balance. This information seems to be misleading. This will need to be removed pronto. 

XXXX XXXXXXXX Balance : {$0.00} - I requested an investigation and the removal of the charge-off status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to. Please remove this item immediately.
Product: Credit reporting, credit repair services, or other personal consumer reports

Dear XXXX, I am writing to dispute the following information that appears on my XXXX report from XX/XX/XXXX : XXXX XXXX XXXX with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I dont remember ever being late with a payment on this account. Please provide statements and records of all payments made and missed since I opened this account. 
Collection account from Unknown with account # XXXX and a balance of {$75.00}. The original creditor is Unknown. 
I never had a contract with this debt collector for any debt. Please provide proof from the original creditor that this debt collector owns this debt and has the legal authority to collect it or delete this account. 
Inquiry from XXXX on XX/XX/XXXX. 
I dont recognize this lender and I dont remember authorizing them to perform a hard inquiry on my credit report. 
Inquiry from XXXX on XX/XX/XXXX. 
I dont recognize this lender and I dont remember authorizing them to perform a hard inquiry on my credit report. 
Inquiry from XXXX XXXX on XX/XX/XXXX. 
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately. 
Inquiry from XXXX on XX/XX/XXXX. 
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately. 

Please reinvestigate these matters and delete or correct the disputed information as soon as possible. Thank you for your assistance. 
I personally signed and sent this letter. 
Sincerely, XXXX XXXX If after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall promptly delete.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting Act, the following list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

I have requested Experian, XXXX, and XXXX to reinvestigate these accounts : XXXX. XXXX XXXX XXXX XXXX However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. 

According to 15 USC 1681i ( 5 ) they are suppose to modify accounts if it isn't reporting correctly. Also. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 

Also they aren't even in compliance with metro 2 credit reporting. I have evidence to prove my case.
Product: Debt collection

My identity was stolen and used to open up credit cards including this one I contacted XXXX Bank and XXXX to no avail then they sold the debt to NCA this is not my dad I have disputed it with all three credit bureaus and NCA without investigation or providing any proof says the debt is mine and the credit bureaus believe them
Product: Credit reporting, credit repair services, or other personal consumer reports

The credit bureaus keep disrespecting the laws. I showed them multiple times of how they are violating the Fair Credit Reporting Act.

According to 15 USC 1681i ( 5 ) the credit bureaus have to modify or delete accounts that are not reporting accurately According to 15 USC 1681b ( 1 ) the credit bureaus dont have no written permission According to 15 USC 1681 I have the right to privacy According to 15 USC 1681s-2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate.

I can go on and on The credit bureaus have no respect for the laws.

Someone needs to hold them accountable for this In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXXXXXX XXXX # XXXX, XXXX XXXX : # XXXX, XXXX XXXX XXXX : # XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX : # XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, Dept of Ed/ XXXX : # XXXX XXXX XXXX : # XXXX these accounts have violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

I acquired my credit report and asked the credit bureaus to check and make sure everything was complete and accurate according to 15 USC 1681i.

And one more thing, they didn't even record the current status of the disputed information.

Experian, is holding me back from getting a house. This is very frustrating because I am trying to buy a house for my family as an FHA program buyer but Experian isnt doing its job according to the law.
Product: Credit reporting or other personal consumer reports

On XX/XX/year>, I Applied For A Platinum Card With XXXX XXXX, However I Was Denied. This Is Unlawful As I Am The Creditor Extending My XXXX XXXX This XXXX, and As The Creditor I Have The Right To What I Define What Credit Is To Me As Well As The Right To Authorize The Furnishment Of My Information In Which I Did Not. As A Result My Information Was Given Out and I Suffered A Lose XXXX  and XXXX and XXXX, Not Only That But It Showed Up On My Consumer Reports.
Product: Credit reporting or other personal consumer reports

PERSONAL INFORMATION UPDATE LETTER XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX  XXXX XXXX, PA XXXX Experian XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX RE : Social Security Number : XXXX To Whom It May Concern : This is my second time writing you to update my personal information.

15 USC 1681 ( a ) ( 4 ) I demand a deletion of all personal identifiable information from my consumer credit report with the exception of : 1. My Full Legal Name : XXXX XXXX XXXX. My Address : XXXX XXXX XXXX XXXX XXXXXXXX, IL XXXX Please delete all other addresses, I can not receive mail or any correspondence nor do I have access to any of these addresses please delete these outdated addresses and update the address with the one above. 
My only Phone number is ( XXXX ) XXXX. Delete any and all other phone numbers. 
I demand my social security number and date of birth be removed from being displayed on the credit file for privacy reasons.

Delete all information in the employer section.

Pursuant to the FAIR CREDIT REPORTING ACT 15 USC 1681 ( a ) ( 4 ), I am a federally protected consumer and I have a right to privacy. Not granting me my rights is in direct violation of 15 USC 1681 and all its subsections.

Please send an updated credit report once the changes are complete to my contact information listed. My contact information is as follows : Name : XXXX XXXX XXXX : XXXX Address : XXXX XXXX XXXX XXXX XXXXXXXX, IL XXXX XXXX XXXX XXXX Enclosed : copy of State ID and Utility bill showing proof of address
Product: Checking or savings account

I received notice from Citibank that I had successfully opened a checking account with their bank on XX/XX/2020. I never opened the account. I called Citibanks fraud department on XX/XX/2020, and informed them of this and that I presumably was a victim of identity theft. I instructed them to freeze the account at that time. I then filed a case with XXXX on XX/XX/2020, and followed all of the steps on the website, including freezing my credit with all 3 bureaus, filing a case with the FTC and mailing Citibank a letter, of which I can provide a copy. I then received a notice from Citibanks collection arm informing me I owed them {$68.00} on XX/XX/2020. I responded with a certified letter dated XX/XX/2020, informing them I disputed 100 % of the charges and demanded they send me all documentation related to the account, paper and/or electronic. I followed up with XXXX this morning and the site directed me to file a complaint with the CFPB.
Product: Money transfer, virtual currency, or money service

My husband was scammed and tricked into sending money to someone impersonating a friend/neighbor.
Product: Credit reporting

I contacted Experian Credit Reporting Agency and explained to to them that the information on my report is wrong. They are reporting reporting that I owe a Balance from XXXX XXXX from an account that was opened up on XX/XX/XXXX. I never opened up this account. 
I told Experian three times this was in error. On the third and last time they said it was already disputed and I had my answer answer. 
XXXX XXXX XXXX told Experian that I opened the account up on XX/XX/XXXX and that it stands as is. 
Can CTPB ask XXXX XXXX XXXX for the paperwork showing I opened up and account on this date. 
I ask Experian to investigate this and they told me it had already been resolved through XXXX XXXX XXXX. 
If they cant show I opened up an account on this date in which I have ask for verification on three different times, then what can I do? Credit Report number is XXXX XXXX, report XX/XX/XXXX account number is XXXX ... .amount is XXXX Thank you
Product: Vehicle loan or lease

Someone working within Credit Acceptance Auto, illegally charged and stole money off 11 months of the entire car loan with them, ruining my credit, as well reporting false information as well. I went to an accountant and they came up with {$1000.00} in stolen money they charged if excess fees. They only charge {$5.00} a month in late fees, which is stated on the contract I have from them... They also did not honor covid assistance, reported late payments when they said they would not during covid, they also reported several times 30 days past due when I was only a few days past due. They also reported a past due amount of {$300.00} in XX/XX/2021, when in fact I was not!!! Balances should never go up but as one can see with the image I attached, it happened, their cap for a monthly late fee is {$5.00}, not {$10.00}, nor {$100.00} etc, I attached the proof of the illegal fees ranging from {$40.00} to {$100.00}, as well as the reported {$300.00} past due, in which one can clearly see, I was paid for XXXX and XX/XX/2021!!! Then they tried to cover it up by clearing what they reported in the XXXX report! That is attached as well ... Also the interest was already accumulated in the total loan, from the beginning of the loan, not monthly excessive fees because I was late or even on time from the 4rth month it the loan. None of this was in the contract, which is attached as well. This from what I read has been a common practice with this company over the years from lawsuits to complaints of the same nature! I also had to hire a Credit Firm to help with this as well as spend money for the accountant for this illegal nonsense! Also have many many recorded phones calls of lying straight to me, as well as a response from an Attorney they used, lying regarding this situation as well.
Product: Debt collection

I was lead to believe that by paying this debt that the negative remark would be removed from my credit report. I think that it is unfair that my debt has been paid only to still have it affecting me on my credit report.
Product: Checking or savings account

My old CFPB case number is XXXX Hello my name is XXXX XXXX what is the updated on my complaint and please also close my account. Please call me at XXXX I still need help closing my account out I never received the code in the mail still please resent it to me. Please close my account and send me proof when it is closed and my contact email is XXXX please email me back please resent me the letter I never got it to XXXX XXXX XXXX XXXX PA XXXX thanks please.
Product: Mortgage

I recently sold my home located at XXXX XXXX XXXX, XXXX, VA XXXX on XX/XX/XXXX that had a mortgage secured to it that was serviced by Freedom Mortgage acctXXXX. I am in the process of purchasing a new home & my lender informed me that freedom mortgage reported that I was late on this mortgage in XXXX & XXXX in XXXX. The sale of XXXX property was supposed to close on XX/XX/XXXX but the title company filed to wire the funds to payoff my mortgage at freedom until XXXX meaning that I was late in XXXX, however, I was not late in XXXX & I have documentation from Freedom showing that I made the first half of my XXXX payment on XX/XX/XXXX for XXXX & the second half of it in the amount of XXXX on XX/XX/XXXX, which is also when freedom show it was applied. I have reached out to Freedom to get this rectify with no luck & as a result of their error my credit has drop by about 100 points plus i am being told that with two 30 day mortgage lates in the last 12 months my new VA loan is likely to be denied.
Product: Credit reporting

Experian states " we will not reinvestigate the dispute again '' Negative inaccurate false items Which is against the rules and regulations of the Fair credit reporting act
Product: Debt collection

XX/XX/XXXX XXXX XXXX XXXX amount {$5800.00} Request to be removed from credit provided report number and file company never responded back
Product: Debt collection

There is a collection account on my credit reports from CREDIT BUREAU SYSTEMS that says I owe {$360.00} to XXXX XXXX  XXXX that I do not owe. I paid this debt directly to XXXX XXXX and can prove it with XXXX XXXX XXXX own account statements, my HSA account statements, and I can also prove that XXXX XXXX shows that I owe XXXX dollars when I log into my online account with them. This is from a XXXX I had last year and I used my HSA card to make payments. 

I have tried to dispute the account but I have had no luck, Credit Bureau Systems will not remove the debt. Please help me with this matter, I do not owe this debt and would gladly prove it to anyone willing to listen. 

I have attached files showing when the debt was incurred due to a XXXX, and also a statement summary where you can clearly see the debt being paid down, with payments never having longer than a month in between them. This never should have been turned over to a collection agency in the first place. Thank you for taking the time to look into this!
Product: Credit reporting, credit repair services, or other personal consumer reports

I HAVE HAD THE TIME TO REVIEW MY CREDIT REPORT AND I HAVE FOUND SOME INACCURATE ACCOUNTS AND INQUIRIES THAT IS REPORTING ON MY CREDIT WITHOUT MY KNOWLEDGE. THESE ACCOUNTS AND INQUIRIES DO NOT BELONG TO ME AND IS NOT RELATED TO ANY TRANSACTIONS THAT I HAVE EVER MADE. I HAVE ABSOLUTELY NO IDEA AS TO HOW AND WHEN THESE TRANSACTIONS TOOK PLACE AND WHEN THEY WERE PLACED ON MY CREDIT FILE. IT IS WITHOUT A DOUBT THAT MY PERSONAL INFORMATION GOT IN THE HANDS OF THE WRONG PERSON AND THAT PERSON WAS ABLE TO OBTAIN THESE ACCOUNTS USING MY IDENTITY BECAUSE THEY HAD MY INFORMATION. THIS SITUATION IS BEYOND ME AND IT IS CAUSING ME A GREAT DEED OF STRESS. I AM ASKING THAT YOU PLEASE RE-INVESTIGATE THE DEROGATORY ACCOUNTS AND INQUIRIES AND HAVE THEM REMOVED OFF MY CREDIT FILE AS SOON AS POSSIBLE.
Product: Credit reporting or other personal consumer reports

On XX/XX/XXXX, I requested my credit file from Equifax via their secure platform under FCRA Section 609, providing drivers license, Social Security, paystub, and W-2. I explained I use a storage unit address ( XXXX XXXX XXXX XXXX XXXX, FL ) due to job loss and homelessness, and asked them to stop sharing my info. They repeatedly demanded the same IDs, ignored my situation, and replied on XX/XX/year> with a copy-paste response, refusing my file. This blocks me from fixing errors hurting my job prospects. I sent a final notice XX/XX/year> stating Id pursue legal action due to their abusive conduct. 

Equifax has identified my complaint with this code : XXXX XXXX XXXX XXXX XXXX
Product: Debt collection

XXXX Member 37 years AUTHENTICATION COMPLAINT XXXX usaa began DENYING MY PHONE ACCESS CLAIMING THEY COULD NOT AUTHENTICATE ME & ON LINE NO ACCESS * DEMANDING I RECOVER MY PROFILE with Drs License Claiming it is a Federal Legal Requirement. I have Refused & usaa resets is able to AUTHORIZE ME 3 Xs now ** WITHOUT DRs LICENSE.?? USAA BLOCKS ACCOUNTS  ACCESS WITH FRAUD PURPOSEFULLY. VERY UNFAIR LENDING!!! There was NO LEGAL REASON USAA NEEDED DRs LICENSE. USAA was Informed TO USE THE DRs LICENSE USED IN OPENING THIS ACCOUNT ** SUDDENLY I WAS ABLE TO BE AUTHORIZED ONCE AGAIN TODAY. 
I asked Kindly Note XX/XX/XXXX Letter USAA REVIEW OF FRAUD CLAIM Confirmed NO Fraudulent Activity on this Account ** WHY ARE THERE THOUSANDS OF DOLLARS IN REVERSED CREDITS.??? XXXX - XXXX IF NO FRAUD OCCURRED??? USAA REVERSES ALL MERCHANTS CREDITS FTC MADE MERCHANTS PAY XXXX - XXXX. USAA REP XXXX COULD Not Explain??? I requested the Drs License used to open this account & written signature. ( legal requirement to open  account ) be mailed to my home address.
Product: Credit reporting, credit repair services, or other personal consumer reports

Fraudulent activity from XXXX XXXX XXXX and there buissness partner for auto loans XXXX XXXX XXXX