23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

Reviewed most recent credit report from Equifax and I noticed incorrect information that did not belong to me. The Creditor advised me to contact the CRA to have the personal information disputed and investigated as they do not have the ability to remove it themselves. After contacting the CRA I was met with push-back even though I expressed that the personal information was incorrect and the creditors had my updated information.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have made numerous phone calls and letter to PNC Bank and to the credit bureaus such as XXXX   and XXXX. PNC Bank has been reporting an non data information to these credit bureaus listed above for the dates of XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX, XX/XX/XXXX. In event of the information being erroneous and out-dated, I have been experiencing a amount of XXXX  and XXXX  due to my current status of a home loan. I was denied credit due to the non- data information on my credit report. On these dates above, supposedly should be representing is ( payments on time or OK status ). My credit is very important to me and has been working very diligently towards this situation. I am requesting that PNC Bank, XXXX, and XXXX please work together in correcting this issue.
Product: Debt collection

I received a call from ( XXXX ) XXXX on yesterday, and was left a message by XXXX XXXX. She didn't identify who she was working for. I tried calling the toll free number she provided ( XXXX ) XXXX, and it rang once before disconnecting. Today I received another call from ( XXXX ) XXXX, so I return the phone call and speak with a " XXXX XXXX '' from the Office of Regional Processing, stating that I have a judgement against me in the amount of {$1200.00} for breach of contract and defrauding a financial institution stemming from a payday loan that I allegedly took out in XX/XX/2016 in the amount of {$340.00} and change. Sge then said that i could easily settle the matter by paying with a Mastercard or Visa card. I objected to giving my debit card information over the phone, and asked if they could send me something in writing or if they had a secured website that I can review the alleged debt. She flat out said no, that in order for me to avoid having the judgement filed with my county that I would have to secure my debt by providing them with my card information. She then suggested that I purchase a prepaid card if I don't feel comfortable releasing my debit or credit card information. When I advised her that I'm aware of my rights, she became more aggressive. I took down her name and extension ( ext. XXXX ). She didn't want to give me a physical address, only a XXXX XXXX address ( Office of Regional Processing, XXXX XXXX XXXX, XXXX, CA XXXX ). I did a search online and found a record of complaints filed against this collection agency with the XXXX. And according to the XXXX there is no business registration listed in XXXX XXXX, California for this company.
Product: Credit reporting or other personal consumer reports

I have not supplied proof under the doctrine of estoppel by silence, XXXX XXXX XXXX ( mo ) XXXX XXXX XXXX, I presume that no proof of the alleged debt, nor therefore any such debt, in fact therefore exists. I want these inquiries deleted because i have no knowledge and nI didnt authorize these companies to run my credit and that is fraudulent they are not connected open accounts or negative and closed. 
Ive made several attempts to reach out to creditors about the disputes that was successful but has yet to be removed.
Product: Credit reporting, credit repair services, or other personal consumer reports

RENT RECOVERY SOLUTIONS REPORTED INCORRECT INFORMATION TO MY CREDIT AGENCIES ON XX/XX/2016, ( R.R.S ) WRITTEN CORRESPONDENCE HAS BEEN REQUESTED ( FOUR ) TIMES FOR VALIDATION OF DEBT. ( R.R.S ) PROVIDED SOME DOCUMENTATIONS BUT IT WASN'T VALIDATION OF DEBT. 
INFORMATION THAT I RECIEVED HAD INCORRECT SPELLING OF MY NAME & SIGNATURE THAT DOES NOT MATCH MY AUTOGRAPH AT ALL. 
THE AMONTS LISTED IS AS FOLLOWS : {$3700.00}
Product: Credit reporting or other personal consumer reports

In XX/XX/2023 I sent out certified and notarized written correspondence to Transunion demanding that they remove all accounts that were illegally reporting and all accounts that were not consistent with the same accounts listed with other credit reporting agencies. Transunion has failed to remove these items and continues to report this wrong and illegal information. It is the discretion of the consumer to what should be reported on the consumer report and Transunion fails to comply with my requests. I have sent in print outs of all 3 consumer reports highlighting the accounts that were inconsistent and none have yet to be cleared. I have attached a copy of my XXXX consumer report showing that XXXX has complied and deleted the requested accounts.
Product: Credit reporting, credit repair services, or other personal consumer reports

I am writing to file a complaint with the Consumer Financial Protection Bureau ( CFPB ) regarding your failure to provide proof of reinvestigation in response to my dispute. 
On XX/XX/2022, I submitted a dispute to your company regarding XXXX XXXX XXXX ( Collections ), XXXX XXXX ( XXXX )XXXX XXXX XXXXXXXX XXXX ( Collections ), XXXX XXXX ( Collections ) XXXX XXXX XXXX XXXX ( Collections ) and XXXX XXXX XXXX ( Collections ). As part of my dispute, I requested that you reinvestigate the information and provide me with proof of the reinvestigation, as required by the Fair Credit Reporting Act ( FCRA ). 

However, despite multiple requests for proof of reinvestigation, I have yet to receive any documentation from your company showing that you have completed a reinvestigation of the disputed information. This failure to provide proof of reinvestigation is a violation of my rights under the FCRA and has caused me significant harm and financial loss. 

I am requesting that you immediately provide me with proof of reinvestigation for the disputed information, as required by law. Additionally, I request that you remove any inaccurate or incomplete information from my credit report and take any other necessary steps to ensure that my credit report is accurate and complete. 

If I do not receive a satisfactory response to this complaint, I will be forced to pursue legal action to protect my rights under the FCRA.
Product: Credit reporting or other personal consumer reports

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX : XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXXXXXX *XXXX XXXX, XXXX XXXXTo whom it may concern : ** I am writing to express my severe disappointment and frustration with XXXX 's handling of my credit disputes. Your recent response stated that the accounts listed on the FTC report were not present on my credit report. However, upon reviewing my most recent credit report, I found that the XXXX XXXX XXXX and XXXX XXXX accounts are still listed, contrary to your assertion. 

# # # Reinserted Items : XXXX. XXXX XXXX XXXX - **Account Number : ** XXXX - **Status : ** Account charged off. {$7900.00} written off. {$7900.00} past due as of XX/XX/XXXX. 
- **Balance : ** {$7900.00} - **Date Reported : ** XX/XX/XXXX - **Remarks : ** CONSUMER STATEMENT LITIGATION PENDING. 
- **Payment Status : ** Collection/Chargeoff 2. *XXXX XXXX - **Account Number : ** XXXX - **Status : ** Account charged off. {$4500.00} written off. {$4500.00} past due as of XX/XX/XXXX. 
- **Balance : ** {$4500.00} - **Date Reported : ** XX/XX/XXXX - **Remarks : ** CONSUMER STATEMENT LITIGATION PENDING. 
- **Payment Status : ** Collection/Chargeoff These accounts were previously confirmed as deleted following my disputes, as documented in the following CFPB complaints : - **CFPB Complaint No. XXXX ( XXXX XXXX XXXX  ) - **CFPB Complaint No. XXXX ( XXXX XXXX ) Your failure to accurately maintain my credit report and the reinsertion of these accounts without proper notification is a clear violation of my rights under the Fair Credit Reporting Act ( FCRA ). This incompetency has significantly impacted my credit score, causing undue stress and suffering in my personal and financial life. 

I demand that these accounts be immediately deleted from my credit report within 24 hours. Your prompt action is required to rectify this situation and to prevent further harm to my credit standing. 

I am enclosing copies of the relevant documents, including the recent XXXX response, the latest credit report, and the CFPB complaint responses confirming the deletions. I am keeping detailed records of all communications regarding this matter. 

Please investigate this issue promptly and confirm in writing that these negative items have been permanently removed from my credit report. 

Sincerely, XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX XXXX  # XXXX Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX XXXX XXXX XXXX # XXXX Account name : XXXX, XXXX # XXXX Account name : XXXX XXXX XXXX XXXX # XXXX Account name : XXXX XXXX # XXXX Account name : XXXX XXXX XXXX # XXXX Account name : XXXX XXXX # XXXX HAS VIOLATED MY RIGHTS.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX complaint is over 30 days, Equifax still has unrecognized inquiries on my report. the credit report has no names to say its a fact
Product: Credit reporting or other personal consumer reports

XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ohio XXXX XXXX Account # XXXX Subject : Request for Account Information Dear Amex I hope this letter finds you well. I am writing to request specific information regarding my account with your organization, which has been charged off. 

Please note that I am not disputing the validity of this charge-off ; rather, I am seeking clarification on the following dates pertaining to my account : 1. Date of First Delinquency 2. Date of Last Activity 3. Date Charged Off This information is important for my records and for any future financial planning. I appreciate your prompt attention to this matter and look forward to your response. 

Thank you for your assistance. 

Sincerely, XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act. The list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account name : XXXX XXXX XXXX Account # XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Mortgage

Today, XX/XX/XXXX, I went to pay my mortgage, and the amount was different from last month. I asked why they placed me on hold and never returned. I checked online, and it shows that I am delinquent for 155 days, but I paid on XX/XX/year>. My problem is that my payments are not being applied and they are putting my home in jeopardy. I called back and was told they are working on this and it should be corrected by next week. Again I received no notice of this and still have not received a monthly statement. Please have my account audited so that my payments are applied correctly and not overpaying in interest. I have not paid the XXXX payment yet. I have included a copy from the website showing my delinquent account and proof of payments. The payment started with Village capital in XXXX of XXXX  before that it was with another service provider.
Product: Credit reporting or other personal consumer reports

Under 15 USC 1681i ( a ) ( 1 ) ( A ) subject to subsection ( f ) and except as provided in subsection ( g ), If the completeness or accuracy of any item of information contained in a consumer 's file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly or indirectly through a reseller, of such dispute, the agency shall, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.

Account Name : XXXX Account Number : XXXX Account Name : XXXX Account Number : XXXX Account Name : XXXX XXXX  Account Number : XXXX Account Name : XXXX Account Number : XXXX Account Name : XXXX XXXX Account Number : XXXX Account Name : XXXX XXXX  Account Number : XXXX -- -- INQUIRIES -- - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

I have been a victim of identity Theft. My information has been exposed in the Equifax data breach. The following ITEMS are not affiliated with me nor are they authorized by me and I would like them to be removed from any affiliation with me immediately. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX
Product: Vehicle loan or lease

As Made payment beyond the payment. As I am paying down the principal. Wellgo is knowingly increasing the interest amount far beyond the agreed terms. I will file additional complaints with the federal agency.
Product: Credit card or prepaid card

I was charged late fees on a Land 's End credit card account managed by Comenity Capital Bank because they had not received payment for a previous bill. So I called the company and told them my bank 's ( XXXX XXXX ) bill pay had sent the payment XXXX days before the bill was due ( XXXX XXXX ) and that I could send them a copy of the transaction. They agreed to waive the late fees and I paid the bill over the phone by giving them my checking account numbers ( XXXX XXXX ). I then cancelled the initial check which we all assumed had been somehow lost. I then got another bill with a returned check fee ( {$30.00} with interest ). When I called the company and talked to a supervisor he told be they had received the check XXXX XXXX, a full month after it had been sent by XXXX and that due to certain banking regulations the returned check fee couldn't be waived. 

From my perspective there seems to be XXXX dubious practices here by the company : ( 1 ) they said they didn't receive my check in the mail for over a MONTH after it was sent by my bank ( and then they tried to deposit it AFTER I had paid my account in full ) and ( 2 ) they couldn't waive the returned check fee due to certain banking regulations that apparently apply only to Comenity. The latter was their response when I told them XXXX was willing to credit my checking account for the returned check fee. 

I did file a complaint with the XXXX in XXXX, OH, which is where Comenity 's headquarters are located. That site indicates some XXXX complaints have been filed against the bank in the past XXXX years, resulting in the bank receiving the lowest possible accreditation rating ( F ) from the XXXX So I don't really think Comenity cares anymore and that someone, somewhere needs to protect consumers by either getting them out of the credit business or fining them, or both.
Product: Credit card

Today on XXXX XXXX, 2016 I received a phone call at my work number from a representative of Capitol One Card. They are calling me because I have not made any payments on my Credit Card since XXXX 2016, and I informed them that I had turned the account over to a management company. They ask me if they were a credit counseling agency or a debt consolidation agency. My response is " they do both, and I do not wish to speak with you further because I contacted your office in XXXX to try and help me lower my payment or rate and you refused to do anything at all '' and they state " I am sorry about that but now that you are behind we have things that we can offer you, however if you are working with a debt consolidation company we absolutely do not work with them we do not consolidate our debts and we will hire an attorney to come after you if the debt goes into default and the consolidation company offers us a settlement which we will take and then have the attorney come after you for the rest of the money owed at which point your credit will be ruined. I am angry with this attitude. I was a loyal customer who paid on time, and I attempted to negotiate with each of my credit accounts when I realized that my income was being adjusted temporarily. They all refused to work with me in any way XXXX, Capital One, XXXX, and XXXX. Now that I have updated my contact information with the phone number of the XXXX XXXX XXXX management company everyone including XXXX is calling me at phone numbers that are not longer listed on my account. I want a letter of apology from XXXX XXXX for their unfriendly attitude with consolidation debt companies, and an acknowledgement that they will work with them on my account! Capital One can provide you with the date and time of conversations that I had with the credit representatives in XXXX where I tried to communication with them of upcoming financial burdens and they absolutely refused to offer anything prior to my credit becoming ruined. I believe I was being a responsible consumer, and XXXX showed prejudice and turned their backs and now are threatening me with intimidation simply because XXXX XXXX XXXX XXXX not offer them all they money they want.
Product: Credit reporting or other personal consumer reports

I am writing to dispute the accuracy of the charge off account listed on my credit report. According to the Fair Credit Reporting Act ( 15 USC 611 ), I have the right to request that inaccurate or outdated information be removed from my credit report. 
Account Information : Creditor Name : XXXX XXXX XXXXXXXX Account Number : XXXX I believe that this charge off account is inaccurate because XXXX. The high balance reported by TransUnion is {$1200.00}, while XXXX reports {$0.00}, and XXXX reports {$1200.00}. 
XXXX. The date of last verification is XX/XX/XXXX in TransUnion, but it is not reported in XXXX or XXXX. 
XXXX. The date of last activity is reported as XX/XX/XXXX by TransUnion, XX/XX/XXXX by XXXX, and XX/XX/XXXX by XXXX. 
XXXX. The date reported is XX/XX/XXXX by TransUnion, XX/XX/XXXX by XXXX, and XX/XX/XXXX by XXXX. 
XXXX. The date opened is XX/XX/XXXX according to TransUnion, but it is XX/XX/XXXX according to both XXXX and XXXX. 
XXXX. The balance owed is {$540.00} across all XXXX  bureaus, but the closed date is only reported by TransUnion as XX/XX/XXXX and not reported by XXXX or XXXX. 
XXXX. The account rating is reported as " Derogatory '' by all XXXX  bureaus. 
XXXX. The account description is reported as " Individual '' by all XXXX  bureaus. 
XXXX. The dispute status is reported as " Account not disputed '' by all XXXX  bureaus. 
XXXX. The creditor remarks in TransUnion indicate that the account was charged off as bad debt and canceled by the credit grantor, while XXXX states that the account was closed due to inactivity with the unpaid balance reported as a loss by the credit grantor, and XXXX states that the account was charged off and closed by the credit grantor. 
XXXX. The payment amount is reported as {$0.00} by all three bureaus. 
XXXX. The last payment date is reported as XX/XX/XXXX by both TransUnion and XXXX, but as XX/XX/XXXX by XXXX. 
XXXX. The past due amount is {$540.00} across all three bureaus. 
XXXX. The credit limit is reported as {$1000.00} by both TransUnion and XXXX, but {$0.00} by XXXX. 
I am requesting that this charge off account be investigated and removed from my credit report in accordance with the Fair Credit Reporting Act. Please provide me with a written explanation of the results of your investigation and any actions taken to correct the inaccurate information. 
Thank you for your prompt attention to this matter. I look forward to receiving a response within 30 days, as required by law. 
Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, IL XXXX XX/XX/XXXX
Product: Debt collection

I received a letter dated XX/XX/22 regarding 3 accounts Phoenix Financial Services purchased. The letter stated that I had until XX/XX/22 to respond if I needed additional information related to the debt. After doing my own research, I determined that I need account detail because I believe that the accounts were already paid off. One account listed I was able to tie back to a paid in full letter the other 2 accounts did not have any recognizable information. I mailed a response on XX/XX/22 to request additional information. 

To date no information has been received. However, I received a notification that Phoenix Financial Services added 2 collection accounts to my XXXX Credit report on XX/XX/22 despite my letter stating that I had until XX/XX/22 to request account information. On XX/XX/22 I mailed another request via USPS priority mail w/ tracking to request the information again. The letter that I received is deceptive and damaging. Ive worked extremely hard to pay off outstanding debt to have this happen. Adding the debt to my Credit report before the date on the letter is a form of harassment in my opinion. No one wants to see collection accounts on their report or have their credit report impacted.