23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

My account with XXXX XXXX XXXX XXXX XXXX was never late! I have had exceptional payment history with XXXX XXXX XXXX XXXX XXXX and all payments were placed on Autopay. This late payment that is reporting is a result on a systematic error on their end processing my payment. 

This was clearly a billing error made the company and is not a reflection of my payment experience which violates USC Code 1681eb. This error has caused severe hard to my reputation, my character, my mode of living and to my family!

I demand the late payment reported in those accounts to be removed.

They are not in compliance with the following law. 15 USC 1666b and its requirements set the standards and the guidance for a creditor to treat a payment as late, yet they are reporting a payment as late and they did not comply with the law!

15 USC 1666b ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date.

CREDIT ON BANK CAPITAL ONE Never Sent the periodic statement along with the disclosures from section 1637 ( b ).

I have requested proof that this information was mailed or delivered 21 days before the payment due date and this information was requested in good faith pursuant rule 1002 and It was never provided.

This is unfair, illegal, fraudulent, and not equitable to me as a consumer!

Delete the late payments from my consumer reports
Product: Credit reporting, credit repair services, or other personal consumer reports

n accordance with the Fair Credit Reporting act XXXX  account XXXX has violated my rights as an illegal report ; 15 U.S.C 1666b section ( A ) states A creditor may not treat any payment on a credit card account under an open end consumer credit plan as late for any purpose.

Further ; 15 U.S.C 1681A Section 2 ) Exclusions under ( I ) states A consumer report does not include report containing information solely as to transactions or experiences between the consumer and the person making the report.

However this account has been *reported as late* and therefore contains information solely as to transactions or experiences between the consumer ( I ) and the person making the report.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act they violated my rights. 
Please delete the following items : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit reporting act XXXX account : XXXX XXXX has violated my rights. 

15. U.S.C. 1681 Section 602 A. States I have the right to privacy. 

15 U.S.C. Section 604 a, Section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions.
Product: Credit reporting, credit repair services, or other personal consumer reports

I discovered that some of the information on my credit report was incorrect when I reviewed it. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the 3 credit bureaus to validate these accounts ( A ). It is not permissible to fail to validate these reporting accounts as unverified information without providing proof within the time frame specified by law. My credit report includes the following erroneous information that needs to be investigated and corrected : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Mortgage

We have submitted XXXX complaints in the last 4 months regarding Wells Fargo 's incompetence with our Home Mortgage loan. We have requested loan modifications which continued to be denied without a thorough review. We have appealed and requested upper management to address all of our concerns yet we receive very little response with the inaccuracies not corrected. Prior complaint # XXXX Wells Fargo advised in the Rental Income section that the income was added correctly and the negative income was included in the monthly rental debt, however they did not show a breakdown of the rental debt where the negative income was included. Also, in the Re-entry Review Denial response Wells Fargo advises that there has n't been a large enough change to consider a new review, yet when we have contacted Wells Fargo to request a new review because we have raised rents last year which has increased our annual income by {$200000.00}, their response was that we do n't qualify for a new review - why not? Lastly, because we have continually been denied for modification due to Wells Fargo 's incompetence we have been forced to Short Sale our home to try and avoid foreclosure. We, along with our realtor and title company have requested updated payoffs in the last month however we have yet to receive this information. Our last payoff letter from Wells Fargo dated XX/XX/2016 is $ XXXX. Our home is currently listed for sale for $ XXXX. We had an offer for $ XXXX and on XX/XX/XXXX Wells Fargo countered at $ XXXX which is $ XXXX more than the listing and what we owe. Wells Fargo 's short sale department advised that a new BPO was completed on XX/XX/2016 and the value of the home is $ XXXX. We have just received a copy of the BPO and again the figures are incorrect. At the time of XXXX XXXX our home was listed for $ XXXX. The BPO shows that our home is XXXX sq ft ( our home is XXXX sq ft ), it only shows XXXX tax lot # XXXX ( missing # XXXX ), and it shows the sale price at {$150.00} per s/f. If the BPO was done correctly, our home @ XXXX sf x {$150.00} sf = {$750000.00}, plus the missing tax lot = {$210000.00}, our home 's value would be {$970000.00} which would be completely inaccurate. We have attachments to prove our case.
Product: Debt collection

This is XXXX XXXX, I am trying to resolve an issue on my credit report. I am not aware of this debt nor claim ownership of alleged debt. Yet to take care of this matter hastily and repair my credit I would like to offer a settlement and request a PAY FOR DELETION of 30 % of the following accounts with a balance of XXXX And a separate account of balance XXXX
Product: Credit card or prepaid card

On or around XX/XX/2017 my secured credit card with a credit limit of {$300.00} was charged over {$1500.00} and I did not authorize that charge. How can a {$300.00} limited be charged out and the balance be over {$1800.00}? I have disputed it with the credit bureau and nothing has changed. Also, it had gotten removed from credit file for a few days but now its back on there and has drive my credit score way down again. The data on credit file isn't correct and up to date. The entire process concerning Wells forgot isn't doing anything correct and definitely causing me alot of headache with things not being right.
Product: Credit reporting or other personal consumer reports

I am currently in the process of repairing my credit, and in order to protect my personal and financial information, I would greatly appreciate it if you could place a freeze on my credit report until further notice. As I work with a credit repair service, freezing my credit report will help prevent any unauthorized access and ensure that no new credit inquiries or accounts are opened during this time.
Product: Mortgage

Complaint vs. Caliber Home Loans , Inc .

I am filing a complaint against this mortgage company for the following reasons : 1. During the payoff process of a mortgage loan I had with this company, there were multiple unauthorized and/or undisclosed fees that the charged me during my loan closing.

2. Escrow balance due to borrower in excess of {$3700.00}. This company did not disclose the amount of time they would be hanging on to my money. Now after the loan has been paid off and they have in excess of {$3700.00} in excess of what they were owed for the loan payoff, they do not wish to release the escrow balance owned to me until 21- days from the loan payoff funding date. They then say that they will allow themselves an additional 10-days if the check is not process in the first 21-days.

Caliber Home Loans has no problem calling and or threatening their clients if they do not make their mortgage payments on time. However, when they owe their clients escrow money, they take their sweet time in returning the over-payments and do not fully disclose when they are paid out. Seems like this company should play by their own rules and treat their clients fairly. 

XXXX XXXX XXXX, Texas
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/XXXX I had an unrecognized Hard Inquiry Done by XXXX XXXX XXXX XXXXXXXX '' according to " XXXX '' credit reports. I discovered this on XX/XX/XXXX as my FICO credit score went down by 21 points which was reported to me from my current bank " XXXX XXXX '' I have not applied for any loans, Credit cards, or any other service from " XXXX XXXX XXXXXXXX '' or any other institution, business, etc. that requires a credit check sense the date of XX/XX/XXXX, as that was the date of my last credit card application.I believe this XXXX inquiry to be fraudulent. I have already informed " XXXX XXXX XXXX Fraud department, which in addition has discovered other inaccurate information that has been corrected. As well as posted a Fraud alert. It was recommended to file a complaint with the CFPB by " XXXX ''. I have not been able to contact a live person/ Fraud department representing " XXXX XXXXXXXX XXXX XXXX at the time of this writing to ask/inform them of the situation.
Product: Credit reporting or other personal consumer reports

I have disputed incorrect info twice to experian. Their results each time do not remove the incorrect info. On XX/XX/17 i faxed & uploaded info with my ID & my daughters info & ID as these accts belong to her, NOT me. XXXX XXXX XXXX XXXX do not show the incorrect info, only XXXX. This is causing me to lose points on my credit score causing other accts of mine to lower my available credit etc. I dont know what more I can do to correct the situation that they refuse to correct. My daughter said these accts also show on her credit report as an individual acct
Product: Credit reporting or other personal consumer reports

This CFPB complaint has been filed to request pursuant to FCRA XXXX ( 15 U.S.C. 1681c-2 ) that you, the XXXX  credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of : Account name : XXXX/XXXX  Account number : XXXX Account name : XXXX  XXXX Account number : XXXXXXXX XXXX XXXX XXXXXX/XX/year> XXXX XXXX  XX/XX/year> These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer XXXX credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint as proof from the XXXX Federal Trade Commission that all the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

Equifax is reporting inaccurate information on my credit report. There are 2 collection accounts that have no names of creditors, nor do they have a name of the account that they are claiming that I owe. I sent letters XX/XX/2021 and have yet to hear anything back. It has been well over 30 days. Equifax is required to remove these inaccurate accounts immediately. I have no way of verifying any of these accounts without the name of a creditor and the name of an account. Equifax has lost all credibility by allowing unauthorized accounts to be reported. I am also seeking litigation. 
1. Amount : {$160.00} Account number : XXXX NO CREDITOR LISTED- REMOVE THIS ACCOUNT FROM REPORT 2. Amount : {$380.00} Account number : XXXX NO CREDITOR LISTED- REMOVE THIS ACCOUNT FROM REPORT
Product: Credit reporting or other personal consumer reports

XXXX, XXXX and Equifax are in violation is my consumer right by reporting these fraudulent account on my credit report. Below are the fraudulent account information : XXXX XXXX XXXX ( {$21000.00} ), XXXX XXXX ( {$25000.00} ). I need these account removed from my credit report as soon as possible.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have contacted the bureaus and creditor about this account and provided them details on how it's being reported inaccurately, but nothing has changed since then.
Product: Credit reporting or other personal consumer reports

I will be taking equifax, XXXX and XXXX to arbitration Under Unfair and deceptive practices For seeming to do what ever they want with my consumer report including furnishing transaction history and experiences Which under 15 us code 1681a is excluded from your consumer report Credit bureaus also have been asked multiple times to provide the method of verification full documentation of what was used to investigate verified accounts, which they never did and are still holding accounts they never provided proof of on my Consumer report I am giving credit bureaus thirty days before I file a claim to take them to arbitration In three days of receipt of this notice to cure this consumer report also Remove All accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  If no refute of this notice is responded to in three days than this Agreement is accepted
Product: Credit card

My son fell XXXX the dentist insisted we use the Care Card in order for my son to treated originally the cost was XXXX per XXXX but when we returned the cost was the max amount the card had qualified us for. but I tried paying as much as I could a month then I contacted the Card Bank and they agreed to close the account and let me pay off the balance at XXXX a month while making regular payments of an established amount 64.00 $ .Carecard increased payment amount and when they only received 64 $ they added 35 $ fine. They have been adding fee after fee adding it not to the overall balance but to the monthly payment making it very difficult to know exactly how much the payment needs to be and if the amount is not correct they fine you.. so I have been paying on this for quite a few years and they reactivated the account so they could increase the interest and charge more fees. I will pay off the card at the agreed upon amount of XXXX a month the amount should be no more thanXXXXXXXX at this time. However they just keep charging me more. I have contacted several service reps at GE CAPITAL RETAIL BANK/SYNCHRONY BANK
Product: Debt collection

XXXX XXXX filled XXXX  XXXX in XXXX of which no notification via email or regular mail was received by me. I have a Retail Installment Contract with XXXX XXXX XXXX XXXX the Creditor. They use a 3rd party payment processor ( Healthcare Finance Direct, LLC ) which it specifically states in the agreement that they are not a lender. Simply a payment processor. I found out that XXXX XXXX ceased all Operations and is now defunct. I contacted HFD because I saw that they continued to debit my account and I called to question on why and asked them to cease and desist in doing so since the Creditor ( XXXX XXXX ) has not only closed their doors, but also is in Breach of the Medial Service Agreement in the promised services they would provide and at this point will no longer honor. I have also filed a complaint with the XXXX  and sent emails to HFD asking them to cease and desist their attempt to debit my account. I have since gone into the HFD portal and removed my primary billing information. It would not allow me to remove the " back-up '' account and I am concerned they will continue to debit through that account. Again, I am asking for your help in asking this 3rd Party Service provider ( HFD ) who is NOT THE CREDITOR, to cease and desist from making any further debits and threats to send the account to Collections if I don't continue to pay them as they their Representative stated to me when I called to ask them to stop.
Product: Payday loan

I borrowed {$1200.00}. to help with funeral expenses for my mother. I was not informed of the 600 % plus interest rate on the loan. To date they have deducted {$2100.00} from my account and seek a repayment amount of {$7200.00} on a {$1200.00} loan. I was unable to view the " Truth in Lending '' disclosure until after the loan had been processed and funds delivered to my account. I was emailed a disclosure to sign and that my signature would transfer to the loan agreement upon signing. I was able view the agreement with my signature after the funds were in my acct. I 've attempted to pay the full balance but was quoted an even larger immediate payoff than discussed. I later discovered that Myloansite.com is an affiliate of Dakota which operates its website at [ myloansite.com ]. Dakota 's lists its contact information as : MyLoanSite.com XXXX XXXX XXXX XXXX XXXX, SD XXXX Phone : XXXX Email : XXXX XXXXXXXXXXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

Experian is reporting the following items inaccurately ( see enclosed ). This violates the FCRA.
Product: Credit reporting or other personal consumer reports

I don't recognize the addresses and I want to remove it from my credit report immediately thank you. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Mo XXXX Remove Previous employers XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX : XXXX, XXXX  XXXX : XXXX, XXXX  : XXXX,, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy. 

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

I've been trying for months to get a debt collection from XXXX XXXX  XXXX removed from my credit report. The original debt was to XXXX XXXX, and went into default in XX/XX/XXXX. At some point, the debt was sold to XXXX XXXX  XXXX. The debt is now over seven years old, and I keep asking to have it removed from my Experian credit report, but they keep declining to remove it, without providing any proof. I can not contact XXXX  directly due to their history of fraudulently extending debt reporting based on even a phone call to them. Indeed, XXXX  continues to retaliate to my disputes- they now report that the debt started in XXXX, without providing any proof. 

I can no longer access my credit card statements from XXXX XXXX, but I have attached two " nag '' emails, indicating that my account was past due in XXXX.
Product: Credit card or prepaid card

I opened a New York & Company Runway Rewards Credit Card in XX/XX/XXXX with Comenity Bank. This card is issued for exclusive use with the New York & Company store. I have never upgraded this card to any other type of credit account. I have always received Runway Rewards  Credit Card statements. On XX/XX/XXXX, I begin receiving Comenity Bank Mastercard statements for this same account ( the last four digits of the account were displayed correctly ). I received these Comenity Bank Mastercard statements on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. I also received the monthly Runway Rewards Credit Card statements from Comenity Bank and Bread Financial on XX/XX/XXXX and XX/XX/XXXX. I have attached copies of all of the above as evidence. I have never applied to Bread Financial. On XX/XX/XXXX, I contacted Comenity Bank customer service. I stated to them that I was receiving Mastercard statements and provided the dates and Comenity Bank email address. I confirmed that I had not applied for or authorized a Mastercard upgrade. Comenity Bank confirmed the email address was their valid email, confirmed that my account was showing as a Runway Rewards account, and that they no longer offered a Mastercard. The rep stated she spoke with a supervisor regarding this issue and stated there was nothing they could do. Instead of researching this matter to resolve it, as I insisted for them to do, Comenity suggested I try to resolve this issue with another department. I ended that call, called Comenity bank again and was transferred to what I believe was their " fraud '' department. This department confirmed my Runway account and recommended that I contact their customer service department. At this point, Comenity bank has refused to take responsibility for this issue, refused to do a thorough investigation, and could not confirm that I would not continue to receive Mastercard statements. They also stated that they " didn't believe '' this account was being reported to the credit bureau as a Mastercard. On XX/XX/XXXX, I contacted Mastercard and provided this information. Mastercard indicated that I needed to speak with Comenity Bank.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act, XXXX XXXX XXXX has violated my rights. 

15 U.S.C. 1681 Section 602 A. States I have the right to privacy.

15 U.S.C. 1681 Section 604 A. Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions