23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

Upon reviewing my credit report I found 2 accounts that i did not authorize and have no knowledge of. I disputed these accounts with the credit bureaus and also sent in my ID theft report but these items still remain on my credit reports. 

XXXX XXXX XXXX : {$6600.00} XXXX Balance : {$0.00}
Product: Money transfer, virtual currency, or money service

I am filing a complaint against Cash App ( Block , Inc. ) due to inadequate customer service and unfair practices, which violate the Consuther Financial Protection Act ( CFPA ). Specifically, Cash App failed to take timely and effective measures to prevent and address fraud on their platform, leaving my account vulnerable and unprotected.

Furthermore, their dispute resolution process was unfair and deceptive, as they did not comply with error resolution requirements under the Electronic Fund Transfer Act ( EFTA ) and Regulation E. These actions have caused significant inconvenience and financial loss, and I seek appropriate redress for these violations.
Product: Credit reporting or other personal consumer reports

In compliance with the Fair Credit Reporting Act and as a gesture of respect to the Federal Trade Commission XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX formally writing in today to dispute negative information appearing on my credit. This incorrect information is greatly hindering me from getting the credit score I deserve and hopefully, this letter will resolve all the issues on my credit. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) of these items. Your failure to positively verify these accounts and inquiries has hurt my ability to obtain credit.
Product: Credit reporting or other personal consumer reports

TransUnion and XXXX are reporting XXXX late payments from XX/XX/XXXX and XX/XX/XXXX on the account listed as XXXX XXXX  which is incorrect. TransUnion and XXXX DO NOT have access to my private financial records so have no way of verifying my account history. They are also reporting a high balance on the card at {$290.00} that is incorrect. I would like the records that prove this information because if they do have my private financial history each entity will be sued for violation of the federal privacy act.
Product: Credit reporting, credit repair services, or other personal consumer reports

Until my bankruptcy in XXXX ( discharged in XX/XX/XXXX ), XXXX ( XXXX ) reported my mortgage to all 3 major Credit Bureaus. I was told by their customer service, that they would stop reporting during the bankruptcy and start reporting again, when the bankruptcy is discharged. I exempted the mortgage from the bankruptcy, even if XXXX showed absolutely no interest in reaffirming the mortgage. 
However, the bankruptcy is now discharged for over 8 month and XXXX ( XXXX ) is still not reporting to the Credit Bureaus. I called there several times and wrote numerous emails and letters, but did not receive any answers. Their customer service is almost impossible to reach, and if I get through to them, they have absolutely no knowledge about my mortgage and are completely unable to provide any advise or help with this issue. Needless to say, with them not reporting my ( always on time ) payments, my credit score suffers a lot.
Product: Credit card or prepaid card

I was offered a credit card in store when I made a large purchase of over {$500.00}. I excepted the card and never received the actual credit card. 
About two months later I receive the statement with the total amount of the purchase and late fees - even though I still hadnt received the card nor a previous statement. 
I had tried to create an account online to pay it off quickly and I couldnt do that because I didnt have the card. 
I called to complain and they said they would send me another card. Meanwhile I decided to pay off the total amount and they said they would take off the late fee since I wasnt able to pay due to the problems with the carD delivery. 
I spent over an hour on the phone they told me they would takeoff the late fee and I paid the total balance and asked to close my account. They assured me I was paying off the total amount and yet I received another statement a few weeks later with another charge of interest and another late fee fora rotal od {$33.00}. 
I called to inquire and let them know that XXXX shouldve been taken care of and they told me at that point that unbeknownst to me, my balance had climbed to {$61.00} - versus XXXX! So now they not only didnt take off the 1st late fee that they promised but then they slapped on another {$27.00} and compounded interests! - yet my account is CLOSED. 
This is absolutely predatory- fraudulent ans needs to be stopped. I went from paying off jy total balance to owing {$60.00} without purchasing even a needle for a penny!!
Product: Credit reporting or other personal consumer reports

XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX XXXX TO wHOM IT MAY CONCERN, I am having isues with addresses that do not belong to me showing up on my credit report. the folllowing address do not belong to me. Please delete inaccurate addresses : XXXX XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX XXXX XXXX XXXX CT XXXX XXXX XXXX XXXX XXXX XXXX XXXX CT XXXX XXXX XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX, CT XXXX I would like my name and information to be remove from any and all promotional ad and insurance offers. Please OPT ME OUT. AND SEND ME A NEW UPDAYE CREDIT REPORT.
Product: Debt collection

I have talked to them and told them this was not my debt. I have disputed it with credit bureau. The whole account is fraud and mixed up with another person that stole my identity. I sent the police report to credit bureau as well
Product: Debt collection

Account was paid in XX/XX/XXXX. Credit Systems International opened the account in XX/XX/XXXX. I paid this debt in XX/XX/XXXX. I applied for a credit card and I was denied because Credit Systems International began reporting the debt for the first time in XX/XX/XXXX. One year and 10 months after payment was made on the referenced account. Initial account was sent to Credit Systems International in error due to billing problem from the hospital back in XX/XX/XXXX. I was never aware I had an outstanding payment. The moment I was informed, I paid the bill. I called to inquire about negative reported item. I was told I owed an additional {$190.00} to stop the negative reporting. This is fraudulent and I was told in XX/XX/XXXX I owed {$170.00} which was paid in full.
Product: Credit reporting or other personal consumer reports

To whom it may concern, It has come to my attention. That my personal information and my identity have been compromised. I received a notice in the mail that I was involved in the Equifax data breach. I find it very alarming that your company continues to violate my rights, by reporting my personal information and following accounts incorrectly. 
I have the right to privacy. 
15 U.S.C 1681 section 602 A. States, I have the right to privacy.

15 U.S.C. 1681 ( a ) ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and respect for the consumers right to privacy.

15 U.S.C 1681b ( a ) ( 2 ) - nothing can be furnished on my consumer report without my written consent 15 U.S. Code 1611 - Criminal liability for willful and knowing violation Whoever willfully and knowingly ( 1 ) gives false or inaccurate information or fails to provide information which he is required to disclose under the provisions of this subchapter or any regulation issued thereunder, 15 U.S.C 1692 ( C ) Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt.

15 U.S.C. 1681-11681x The Act ( Title VI of the Consumer Credit Protection Act ) protects information collected by consumer reporting agencies such as credit bureaus, medical information companies, and tenant screening services. Information in a consumer report can not be provided to anyone who does not have a purpose specified in the Act. Companies that provide information to consumer reporting agencies also have specific legal obligations, including the duty to investigate disputed information. In addition, users of the information for credit, insurance, or employment purposes must notify the consumer when an adverse action is taken on the basis of such reports.

Therefore I want the following accounts to be updated to the correct amount, date, status, open and closed date, last date of activity, and time.

If you can not complete this request, please delete the accounts immediately. I have provided an exhibit of evidence showing the inaccuracies of my reports.

Please investigate if every piece of information is correct. If not, please remove it from my credit report. 
Accounts 1. 15 U.S. CODE 1681N - CIVIL LIABILITY FOR WILLFUL NONCOMPLIANCE XXXX Account Number : XXXX Please remove it from my credit report. 

2. 15 U.S. CODE 1692G - VALIDATION OF DEBTS XXXX Account Number : XXXX Please update- All New Reporting Information to- paid as agreed and current 3. The following personal information is incorrect Account Number : PREVIOUS ADDRESS : XXXX XXXX XXXX XXXX, TX XXXX XXXX. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/2023 Please remove it from my credit report. 

XXXX. The following personal information is incorrect Account Number : PREVIOUS ADDRESS : XXXX XXXX XXXX, TX XXXX
Product: Prepaid card

I am writing to bring to your attention an issue I have encountered with Bank of America regarding unauthorized charges made during my period of XXXX from XX/XX/XXXX, to XX/XX/XXXX. Despite my efforts, the bank has refused to reimburse these unauthorized charges. 

I kindly request your assistance in addressing this matter and ensuring that I am fairly reimbursed for the charges incurred during the aforementioned period. Your attention to this issue is greatly appreciated. 

Dispute claim # XXXX
Product: Credit reporting or other personal consumer reports

I've found that my credit report has erroneous information multiple times, including now. According to Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ), the three credit bureaus must check these items ( A ). It is unacceptable to list these accounts as information without verifying them within the legally mandated time frame. I require an investigation, a correction, or removal of the following erroneous information on my credit report : XXXX XXXX XXXX XXXX XX/XX/2022
Product: Credit reporting, credit repair services, or other personal consumer reports

Between my wife and I request to individual or the main three credit reporting agencies over the past two years, we have yet to get any of the many errors in our credit reporting corrected. Especially the ones that indicated that they would send the response to us by mail. PLEASE DO NOT RESPOND BY MAIL ONLY. We had problems getting all of our mail, and in the mail we have received concerning CFPB complaints, the answers were never clear as to what action was taking, or they simply indicated that an investigation showed that there were no errors. Our credit reporting was confirmed to have many errors. So we are requesting urgent attention to these matters from the listed credit reporting agencies :
Product: Credit reporting, credit repair services, or other personal consumer reports

I tried to get a Loan with XXXX XXXX XXXX. They told me I was approved the whole time till I went to do the final paperwork then they wanted to jack the down payment up XXXX  after running my credit 5 separate times already. The are using some company called sage stream which Ive never heard of and I complained about that in office asking for the supervisor to come explain what I was seeing on their computers and why there was a disconnect in my credit, my personal info, and the appearance and issues with the car that DID not match what the picture displayed. He acted as if he didnt even work there and could not provide me any detail to why I was having problems with them. Complete lack of experience to be a supervisor and not even know your own company. Ive had multiple credit issues since then, Ive had multiple fraudulent charges on my card I used there with them and Ive even went back to them in person and called multiple times over the phone and they couldnt provide me any updates. Ive left my contact info to be contacted back by someone in upper management and have yet to get a single call. This has been an ongoing issue for over 4 months now and Im fed up and ready to sue them now. What can I do?
Product: Debt collection

I tried to contact Jefferson Capital to obtain information which is currently on my credit report as a collection. I tried calling It's all automation, when I put in my information it states my account is being handled by yet another company and states to hang up and call another phone number/ company. I tried using Jefferson Capitals online service but when I put in my information online it states they can not find my information. If I owe anyone I'm willing to pay but I need proof of what I owe and whom I owe. I do believe they're using false tactics in order to collection.
Product: Credit reporting or other personal consumer reports

15 USC 1681 Section 602 States I have a right to privacy.

15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer report plan as late for and purpose.

Collection company : XXXX XXXX XXXX XXXX XXXXStop running my credit report!! this is a violation of identity theft. Stop illegally reporting! Cease and desist any further communication towards me and any third party company and credit agencies. Last final attempt! XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I am making a complaint concerning Inquiries that are reporting on my account. I have contacted Experian, XXXX and XXXX about unauthorized Inquires. My rights are being violated and I am being ignored, after several attempts trying to solve this issue. According to code : 15 U.S. Code 1666- Correction of billing area, the Bureaus above are breaking the law. 

I have not received any Verification showing I authorized accounts. Sending me letters saying verified does not verify that the accounts are legally and lawfully reporting. Pleae delete all inquiries that are not authorized.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is in regards to my Kohls credit card account. I have always made my credit card payments on time and I have always maintained a credit score in the XXXX XXXX. I recently learned that I had missed a payment for Kohls. I had not been contacted by anyone from Kohls until the week of XX/XX/XXXX regarding the late payment. I had not received anything by mail or other phone before this call. When I did receive the phone call, I explained to the agent that I couldnt give her my payment information at that time but I would call back. I called back within 2 days. At that time, I set up an automatic withdrawal from my bank account of XXXX ( the day that my next bill was due ) for the amount of {$210.00} to bring the account current. At this time she told me that they would also credit my account {$74.00}. The agent led me to believe l that this would not negatively affect my credit since I was paying by my next due date and it has. The late payment are now showing on my credit report and are affecting it dramatically. I have sent two request to Kohls executive office to remove the late payment on my report. I received one letter stating this could n't be done and I have not received a response from my second request. We are currently trying to get a different home in order to help care for a family member and the late payment is effecting my credit score greatly. I would like for Kohls to remove the late payment for the credit report. Thank you.
Product: Credit card or prepaid card

I made, a, complaint with y'all the, complaint is number XXXX they stated, to, you guys that they were still working on it but told me 2 days before this that no error occured see screenshot I have a lawyer through you guys as well I want it noted that they are lying and I want my money back now!
Product: Credit reporting or other personal consumer reports

A month ago, I sent the three credit bureaus a letter asking them to correct this questionable information, but nothing has changed. I shall take legal action against you because I believe you have not authenticated these things in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). This was mentioned in my previous COMPLAINT #, and I included it again. Kindly correct the following accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Student loan

I had take a student loan out through my local credit union which was routed through University Accounting Services referred to as UAS from here. I have experience in loans and finance and believe their tactics are predatory. 

Although through UAS they have several companies like XXXX XXXX  and XXXX XXXX. I updated my address with UAS and checked the balances to ensure I was not past due which made sense given I just graduated. 

After this my father and I received a delequincy notification from the provider. Trying to make this right I called UAS which was the company on the bill saying past due. They informed me that everything was fine and it was likely an issue on the credit scoring company. A month later I get a second delinquency notification. After calling back I found out they weren't looking at both companies they owned and had two separate portals for their loans. Because of this despite calling and trying to pay I was not getting bills to the right address, and it showed now balance in my portal. 

Having two separate portals and treating them as two separate services is very deceptive in my opinion. As a consumer I am still dealing with this and now have had my credit score dropped over 100 points and have waited 15 days for a response after being told to email the company and complete aforebance form despite multiple follow-ups. The worst part is I have stated multiple times I am fine paying them if I owe money on my loan and set-up monthly payments to ensure there is no issue but I have been meeting with hostility. 

The company has framed it as my fault I didn't understand they own two separate loan providers despite both being owned by there company. 

Once XXXX comes if they have not fixed it I will have had a triple month delinquency. This is affecting both my father and I and could very well likely delay my ability to purchase a home due to the massive credit score drop.
Product: Credit reporting or other personal consumer reports

Someone was able to open up a credit card account with Capitol One on XX/XX/year>. I have a hard inquiry on my report so I contacted the bank the next day to dismiss and void the application as I did not apply for XXXX. So far XXXX the XXXX working in the fraud department, flagged the application and told me it will be investigated.
Product: Credit reporting or other personal consumer reports

Name : XXXX XXXX XXXX Social Security : XXXX Address : XXXX XXXX XXXX ter XXXX XXXX FL XXXX DATE : XX/XX/XXXX CREDIT BUREAU ADDRESS : XXXX. Box XXXX, XXXX, GA XXXX Dear Equifax, XXXX finally received a copy of my credit report today and discovered a few hard inquiry from your company. Under the Fair Credit Reporting Act, no one may access my credit without my permission for the purpose of extending credit. I also Know any extension of credit should be given as I didn't receive anything from your company to be shown on my consumer report. Please remove all listed below before i take legal actions please. 

XXXX. INQUIRY NAME : XXXXXXXX XXXX XXXX  XXXX INQUIRY DATE : XX/XX/XXXX XXXX. INQUIRY NAME : XXXX  INQUIRY DATE : XX/XX/XXXX XXXX. INQUIRY NAME : XXXX XXXX INQUIRY DATE : XX/XX/XXXX XXXX. INQUIRY NAME : XXXX XXXX INQUIRY DATE : XX/XX/XXXX XXXX. INQUIRY NAME : XXXX XXXX XXXX INQUIRY DATE : XX/XX/XXXX XXXX. INQUIRY NAME : XXXX XXXXXXXX INQUIRY DATE : XX/XX/XXXX I am sending this letter certified mail for my protection as well as yours. Please forward proof to me at your earliest convenience or send a request to the credit bureaus that you report to if you discover this was an error. 
It is urgent that I hear from you urgently, as this hard inquiry is impacting my credit score. 
I anticipate your response. 
Sincerely, XXXX XXXX
Product: Debt collection

Audit System Incorporated ( address : XXXX XXXX XXXX, XXXX XXXX XXXX FL XXXX, # XXXX, NC Insurance Permit ID # XXXX ) has contacted me via phone and now via mail in an attempt to collect upon a debt for the company XXXX XXXX XXXX. I was originally paying XXXX XXXX for taxes owned for the XXXX XXXX XXXX. I paid off my debt with XXXX XXXX and called on XX/XX/2018 to confirm this ( I spoke with a person named XXXX on a recorded line and I recorded the phone call ). He in fact stated that my bill was paid in full and he then stated that XXXX XXXX would never sell debts to another company to collect since they themselves are a collection company. Audit Systems Incorporated has been harassing me for the past month via phone and now via mail stating that I still owe money to XXXX XXXX. 
On the bill I was sent, they even list a different client named " XXXX '' with a client # XXXX but state that XXXX XXXX XXXX is the original creditor of the debt. In the bill it states that if I don't pay them, my credit will be negatively affected.
Product: Credit reporting or other personal consumer reports

XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XX/XX/XXXX XXXX Re : Notice of Dispute Dear CFPB, I was under the impression that you are required to follow reasonable procedures to assure maximum possible accuracy of the information concerning me and my consumer file. However, I would like you to conduct a reasonable reinvestigation to determine whether the following disputed information is inaccurate and delete the items from my consumer file in accordance with 15 USC 1681i ( a ) ( 5 ) ( A ) : XXXX XXXX/ XXXX Delete this account because you are inaccurately reporting ( ATTACHED REPORT SO YOU CAN SEE THE DIFFERENCES IN EACH ACCOUNT. ) XXXX XXXX XXXX Delete this account because you are inaccurately reporting ( ATTACHED REPORT SO YOU CAN SEE THE DIFFERENCES IN EACH ACCOUNT. ) XXXX XXXX - Delete this account because you are inaccurately reporting ( ATTACHED REPORT SO YOU CAN SEE THE DIFFERENCES IN EACH ACCOUNT. 


You have 30 days from the receipt of this notice to conduct a reasonable investigation to determine whether the above information is inaccurate and delete the items from my consumer file. Please forward any changes to my file to the address above. 

Regards, XXXX XXXX XXXX