23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit card

I paid my credit card statement balance 3 days after the due date. The due date was XX/XX/XXXX. I paid the minimum payment on XX/XX/XXXX and then the remainder of the statement balance on XX/XX/XXXX. I was charged an interest fee of {$170.00} on XX/XX/XXXX. I paid the following month 's statement balance on XX/XX/XXXX but again was charged an interest fee of {$170.00} on XX/XX/XXXX. The representatives were unable to explain why I was charged two separate interest fees despite paying the statement balance in full after only 3 days of the statement period closure in XXXX and prior to the statement due date in XXXX.
Product: Checking or savings account

I made a XXXX dollar mobile deposit on XX/XX/2022 they gave me XXXX dollar credit and put a XXXX dollar hold on the remaining balance for seven days. I called to ask the reason for the hold and their response was that I had a low balance of {$8.00} on XX/XX/2022 and that was the reason for the hold. I am a low income single dad and this situation has caused me a great deal of financial trouble.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 
XXXX account # XXXXXXXX XXXX  account # XXXX, XXXX XXXX account # XXXX, XXXX account # XXXX, XXXX account # XXXX, and XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX US SM BUS ADMIN ODA XXXX XXXX XXXX XXXX has violated my rights 15 USC 1681 Section 602 A States I have the right to privacy 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without written consent.
Product: Checking or savings account

Capital One is Holding My deposit for more than XXXX hours my im submitting i have bills to pay and i cant do ir because i dont have my deposit
Product: Checking or savings account

My paycheck gets direct deposited every other Thursday. My company paid me but the money didnt come through into my account. Capital One states that there is a technical error they are working on but its impossible to find out where my money is or when I will have access to it.
Product: Credit reporting or other personal consumer reports

Aldous & Associates, P.L.L.C. 

Subject : Pre-Arbitration Notice Dear Aldous & Associates Customer Service Department, I am writing to formally notify Aldous & Associates, P.L.L.C. of my intent to seek arbitration under the terms of our agreement. This pre-arbitration notice addresses a fraudulent collection account that has been placed on my credit report. 

Despite my efforts to resolve this matter directly, including sending a police report and government ID proving my residence, the issue remains unresolved. The collection account in question was allegedly mailed to an address that is not mine and has never been my residence. Consequently, not only is the debt invalid, but it is also fraudulent. 

Under 15 USC 1692B ( 2 ), a debt collector is prohibited from disclosing to third parties that I owe a debt. Additionally, according to 15 USC 1692E ( 3 ), a debt collector can not falsely represent the character, amount, or legal status of any debt. Further, per 15 USC 1692C ( 2 ), a debt collector must cease communication if I notify them in writing that the debt is disputed. Your failure to address the dispute violates these provisions. 

Given these serious issues, I am seeking the following remedies through arbitration : - Immediate removal of the fraudulent collection account from my credit report.

- Compensation for any financial harm and damage to my credit score resulting from this fraudulent account. 
- Assurance that such errors will be prevented in the future. 

I request that Aldous & Associates respond to this notice within 30 days to resolve these issues amicably. Failure to respond or to provide satisfactory resolution will leave me no option but to proceed with arbitration as stipulated in our agreement. 

Please direct your response and any relevant correspondence. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.

Account name : # 1234, Account name : # 1234, Account name : # 1234, Account name : # 1234, has violated my rights.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the informationisinaccurate.

Please remove these Inquiries from my credit report.

These inquiriesarelisted :
Product: Checking or savings account

I opened a citi bank priority checking account that offered a XXXX dollar bonus if I put XXXX dollars on deposit within 30 days of opening the account. account opened on XX/XX/2021 initial deposit XXXX dollars, I had the XXXX on deposit within the 30 day time period. in order to get the bonus the account balance of XXXX had to be maintained for 60 days, I had the XXXX XXXX balance for over 90 days, I was never paid the bonus, I called numerous times after the 60 day time period about the bonus but was told something different every time i called or was disconnected, the customer service is terrible as is there phone system is full of static and people that dont speak english properly, you have to call several times just to get a halfway decent connection, only to finally get a person with a heavy accent
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under XXXX XXXX XXXX. 


Account XXXX : XXXX Account XXXX : XXXX has violated my rights. Or list of inquiries XXXX XXXX XXXX section XXXX A. XXXX I have the right to privacy. 

XXXX XXXX XXXX Section XXXX A Section XXXX : It also states a consumer reporting agency can not furnish a account without my written instructions XXXX U.S.C XXXX. ( a ) ( XXXX ) XXXX States : no consumer reporting agency XXXX make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than XXXX years. 

XXXX XXXX. XXXX ( A ) ( XXXX ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

Despite the multiple previous written requests, the unverified accounts listed below still remain on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditor documentation on file to verify that this information is XXXX % true, accurate & correct. 

In the results of your first investigation and subsequent reinvestigation ( s ), you stated in writing that you verified that these accounts are being reported correctly? Who verified these accounts? You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore, you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( a ) ( 5 ) ( A ) of the FCRA you are required to ... promptly CORRECT or DELETE all information which can not be verified.

Section 616 and Section 617 provide me with a remedy which Im about to seek. You are willful non-complying with the FCRA.

Since you claim youve verified the accounts listed below I wanted to confirm my thoughts and contacted the banks directly. They did not provide me with any verifiable proof. So, my question comes up again, WHO VERIFIED THESE ACCOUNTS? I believe you have not verified these accounts based on Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) & I will be seeking a legal remedy. 

Please DELETE the accounts, or inaccurate information, from my file immediately XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/2019 I started the process to buy me a car. At the dealer I was informed that I i had a fraud alert on my Equifax credit file that i had no knowledge of. I contacted them and i was able to get the fraud alert removed but they could not give me any information about why and who placed the alert. Equifax then mailed me a letter confirming that it was removed but informed me that a extended fraud alert was sent to XXXX  and XXXX  without my knowledge or consent
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX refuses to remove this account from my credit bureau. This account first was a total loss and was paid but I just let it stand because I knew that it should be removed this year. It still is appearing on my credit as a negative and it has been over 7 years old. I have reached out to the CEO of XXXX XXXX in writing with a complaint and they still have yet removed it from my credit causing my score to be very low.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account name : XXXX XXXX Account # XXXX Account Name : XXXX XXXX Account # XXXX Account name : XXXXXXXX XXXX  Account number # XXXX Account name : XXXX XXXX XXXX Account number : XXXX Account name : XXXX XXXX Account XXXX Account name : XXXX XXXX Account XXXX Account name : XXXX Account XXXX Account name : XXXX XXXX XXXX Account XXXX : XXXX Account name : XXXXXXXX XXXX XXXX Account XXXX XXXX and XXXX Account name : XXXX XXXX XXXX Account number : XXXX Account name : XXXX XXXXXXXX XXXX XXXX Account number : XXXX Account name : XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX Account name : XXXX XXXX XXXX Account number : XXXX Account name : XXXX XXXX XXXX Account number : XXXX Account name : XXXX XXXX XXXX XXXX Account number : XXXX, XXXX, XXXX, XXXX, and XXXX Account name : XXXX XXXXXXXX XXXX Account XXXX Account name : XXXX XXXX XXXX Account number : XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of conviction of crimes which antedates the report by more than seven years.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act, XXXX XXXX has violated my rights. 
15 USC 1681 Section 602 states I have the right to privacy.

15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  has violated my rights. Or list of inquiries 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

State of MI XXXX XXXX # XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX  XXXX Bankruptcy # XXXX, has violated my rights XXXX 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

I value you setting aside some margin to CORRECT a portion of the data in my credit document ; notwithstanding, there are still a few records that require UPDATING. Section 609 ( a ) ( 1 ) ( A ) and 611 ( a ) require the XXXX and TransUnion credit bureaus to confirm these records ( 1 ). ( A ). I'm confident the contested records are settled. 
XXXX XXXX XXXX XXXX : {$22000.00}
Product: Credit reporting or other personal consumer reports

I appreciate your taking the time to CORRECT some of the information in my credit file ; however, there are still other accounts that need to be UPDATED. The 3 credit bureaus must verify these accounts under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). I'm hoping that these disputed accounts get corrected. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit card or prepaid card

I applied for a new line of credit with Chase Freedom for the sole purpose of transferring the balances from three other accounts. Chase only approved one, but decided not to tell me this fact until I received it in a letter in the mail. They chose one account, but I'd rather it be from another account. The letter was dated XX/XX/XXXX, but was not received until XX/XX/XXXX. In the letter, there is an option to update or cancel balance transfers ( which is exactly what I want to do ) before XX/XX/XXXX, which is utterly impossible to do, so I called customer service call center for Chase, XXXX. According to the rude woman, I she can do nothing, even though I was not given this notice until XX/XX/XXXX. She couldn't have cared less and would not help me, which I found rude and frustrating. Why should I be penalized for slow mail? I asked for a supervisor- even though she was told about the situation, still managed to ask, how can I help you- she was even less willing to help than the regular rep. Frustration grew because I was talking to a wall- she was non-empathetic and did not care to help, so I requested someone else to talk to, someone who is more willing to do their job and help the customer. I then received a message stating that my number is now blocked from calling Chase, I am no longer allowed to call in, and that I must e-mail moving forward. Why am I being penalized for their mistakes? Help the customer! This is not a good beginning for a customer. Chase is too big to care.
Product: Student loan

There is 2 diffrent school and issues are similar, in 2021 XXXX i started cource with " XXXX XXXX " XXXX XXXX XXXX XXXX but for some reason i have to dis continue and end of paying full amount what they asked, but in tthe mean while one of the sales represantative reach out to me and i purchased another cource from him and he promised that he is going to refund for previous course which " XXXX XXXX XXXX XXXX '' later on they provide me a documents that they refunded full amount but climb bank ( student loan servicer satate that they didn't receive any amount, and they are charging me evry month. 
so i need a help with this, when i call the bank they are keep saying your school need to reach out to us, and when i talk to school they state i have to deal with the bank, so far i need a help with my refund and wants to know who is right and who is wrong?
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXXXXXX XXXX, in accordance with the Fair Credit Reporting Act, this creditor has violated my rights under 15 USC 1681 section 6 o 2 states I have the right to privacy,15 USC 1681section 6 0 4 A section 2 it also states a consumer reporting agency can not furnish an account without my written instructions. Under 15 USCS 166b a creditor may not treat a payment on a credit card account under an open and consumer credit plan late for any purpose.
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/2023 I sent a letter to the XXXX consumer reporting agencies ( Experian, XXXX, XXXX ) to remove the bankruptcy that is on my credit report because it is reporting inaccurate information. 

They responded my saying it is verified. 

XXXX said it was verified through XXXX XXXX. 

As a CONSUMER I have the RIGHT to privacy. 

15 USC 1681-CONGRESSIONAL FINDINGS XXXX a ) Accuracy and fairness of credit reporting. The Congress makes the fol- lowing findings : ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy 15 USC 1681b- Permissible Purpose of Consumer Reports I did not give them any instruction in writing to furnish this information. So if I didnt give any written instruction, why did they put this on my credit report.

15 USC 1681c ( a ) Information excluded from consumer reports. Except as authorized under subsection ( b ) of this section, no consumer reporting agency may make any consumer report containing any of the following items of information : ( 1 ) Cases under title 11 [ United States Code ] or under the Bankruptcy Act that, from the date of entry of the order for relief or the date of adjudication, as the case may be, antedate the report by more than 10 years. 

Also if Experian, XXXX, XXXX, XXXX XXXX have the reference/case number wrong. I have the right to 100 % accuracy reporting. 

Case number : XXXX Experian : XXXX XXXX : XXXX XXXX  : XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

I am not liable for this debt XXXX XXXX XXXX, I do not have a contract with XXXX XXXX XXXX, they did not provide me with the original contract as I requested.
Product: Debt collection

Hello, Today I received a menacing letter from a company called Collins asset group LLC XXXX XXXX XXXX, XXXX, TX XXXX. The letter I received claims it 's a notice of intent to accelerate and right to cure. The letter then goes on to reference " Please note pursuant to the promissory note executed on XX/XX/XXXX between you and XXXX XXXX XXXX in the original loan amount of {$22000.00} this letter serves as Collins asset group LLC 's notice of intent to accelerate the entire principal balance due of the promissory note. If you fail to remit the current outstanding past due balance in the amount of {$20.00} within 30 days of this letter and bring your principal payments up to date according to the term of the promissory note, Collins asset group will accelerate the entire principal balance of the loan that was not previously forgiven pursuant to our letter to you dated XX/XX/XXXX and refer your account to its legal department. " This is the first letter I have ever received from this company they are incorrect in stating they sent me a letter dated XX/XX/XXXX. Not only that but they are attempting to collect on a debt that is over 10 years old. I have researched this company and apparently they use the same dishonest tactics in an attempt to coerce people to pay debts that much like in my case are not even on their credit reports anymore. Much like many hard-working people in this country, when the mortgage crisis happened, I not only lost my job in the real estate business but I also lost the ability to pay for the mortgage I had. <P/>This company has not sent me a contract showing they lent me something or provided service to me or that I agreed to do business with them, I have told them that any contract with me has to be between the accuser and me with both of our signatures. I had no knowledge of this company until recently, have never contracted with them, they are strangers to any transaction with me and are not qualified to claim that I owe them something. I have disputed this with all - credit reporting it has been deleted inXX/XX/XXXX. I have demanded validation from the accuser/furnisher and they have not validated with any proof of a contractual agreement between me and them. So, they are trying to collect again on a debt when does it end? Its like a merry go round and it 's unjust harassment because now I fear I have to go through the process again in order to get an old debt deleted, consumers are faced with these collections agencies that do nothing but waste time and I value my credit and it 's very important to keep these collections agencies away when they have no merit to pursue their actions.
Product: Credit reporting or other personal consumer reports

I recently viewed my credit report and found countless errors. I have some personal information that is not correct and several accounts I don't think they belong to me. There are Charged Off accounts with balances as well. How can that be when it has been charged off and a 1099 was sent to me. Please see letter attached in this site to dispute the cases I am concerened about