23daVinci/CFPB_Complaints huggingface dataset:
Product: Money transfer, virtual currency, or money service

I trust this message finds you well. I am writing to appeal the permanent limitation placed on my PayPal account, registered under the email address XXXX. I firmly believe that this limitation is a result of a misunderstanding, as I am confident that I have not violated any of PayPal 's policies or engaged in any unauthorized activities. 

As a dedicated PayPal user for an extended period, I have consistently adhered to PayPal 's terms and conditions. Maintaining a positive and trustworthy relationship with PayPal is paramount to me, and I am fully committed to resolving any issues or concerns that may have contributed to this unfortunate situation. 

I kindly request that PayPal conducts a thorough reevaluation of my case, carefully examining the circumstances surrounding the permanent limitation of my account. I am confident that this review will reveal an error or misunderstanding. I am ready to provide any necessary documentation or information to support my appeal. Reinstating my PayPal account would not only alleviate my current financial inconvenience but also enable me to continue using PayPal for secure and efficient financial transactions, just as I have done in the past. 

I deeply appreciate your prompt attention to this matter and kindly ask that you initiate the review process expeditiously. If there are specific documents or details required from my end to facilitate this process, please do not hesitate to inform me. 

Thank you for considering my appeal. I look forward to a swift resolution of this issue and the opportunity to resume using PayPal 's services.
Product: Credit reporting or other personal consumer reports

I am submitting this complaint on my own behalf. Upon reviewing my credit record, I discovered the presence of late payments. Despite sending letters over 30 days ago, I have not received a response, and there has been no satisfactory validation provided. I kindly request your assistance in resolving this matter.
Product: Credit reporting, credit repair services, or other personal consumer reports

I have been attempting to repair my credit for the past 6 months and my attempts through Equifax has caused and continue to cause emotional and financial injury. Early on in the process they claim that they couldn't accurately verify my identity. The security questions that they asked me isn't any of my information. They requested that i send in documents to prove my identity. I sent the documents in 2 months ago directly after I spoke with someone over the phone. Now today, I attempt to pull my credit report again and im still having the same issue. NONE of the security questions apply to me. Evidently my report is crossed with someone else 's or someone is using my social security number. I am on hold as I'm typing this and i've been on hold for an hour and 30 min trying to rectify this exhausting situation. I have asked to speak to a supervisor and they keep telling me the supervisor is on the other line. I ask to speak to another supervisor and they say that ALL of the supervisors have been on the other line helping other customers ... For an hour and 30 minutes. This XXXX person that i am speaking to continue to place me on hold and continue to disregard my requests. I can't properly dispute the items on my credit report if i can't gain access to my credit report via Equifax. Equifax is the only CRA that is giving me problems. I don't have this issue with XXXX and XXXX.
Product: Mortgage

RightPath Servicing has and continues to XXXX fraud in regards to the appropriation of monthly mortgage payments I am sending to RightPath Servicing. RightPath Servicing sent letters on XX/XX/XXXX and again on XX/XX/2022, stating my insurance had expired, of which it did not. RightPath Servicing stated numerous times that I needed to purchase Hazard insurance or they would purchase this insurance on my behalf and assess me for it. I sent RightPath Servicing proof of hazard insurance, multiple times. RightPath Servicing XXXX  misled me by claiming I needed hazard insurance coverage, only to place a XXXX insurance policy on my property, and not hazard insurance. I have sent RightPath Servicing mortgage payments and have had these funds misappropriated by RightPath Servicing. Every mortgage payment applied to the fraudulent XXXX XXXX policy purchased by RightPath Servicing is considered a separate act of fraud, as is every mailed statement a separate act of fraud via XXXX mail.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

I requested XXXX, XXXX, and Equifax to reinvestigate these accounts : Account name : XXXX XXXX Account name : XXXX XXXX Account name : XXXX XXXX Account name : XXXX XXXX Account XXXX XXXX XXXX XXXX XXXX  However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. 

According to 15 USC 1681i ( XXXX ), they are supposed to modify accounts that aren't reporting correctly. 

15 U.S.C. 1681s-2 ( A ) ( XXXX ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

Hello, I discovered on   XXXX   XXXX   that I was a victim of Identity Theft / Bankruptcy Fraud / Credit Card  / Loan & Medical Fraud,  Since or Before   XX/XX/XXXX   to Present Date. I have tried to dispute the information on my credit report with  XXXX  and TransUnion via  XXXX   XXXX  as best as I know how, I have been successful in getting a lot of activity removed from my credit bureau accounts. But am still having problems getting the following removed.     The following information is not mine, but the person causing fraud ...     *These are the collection accounts that are reported as open on my credit report.     Credit Report Bureau -   XXXX    XXXX   XXXX   XXXX  -   XXXX   XXXX   XXXX   XXXX   Balance {$160.00}  XXXX  Open accounts reported on  XX/XX/XXXX .     *Account #  XXXX  Balance {$83.00} Original Creditor name -   XXXX   XXXX   XXXX   XXXX   High Balance {$83.00} Opened Date  XX/XX/XXXX  Last Reported  XX/XX/XXXX  Responsibility - Individual Account Remarks - Medical *Account #  XXXX  Balance {$83.00} Original Creditor -  XXXX   XXXX    XXXX   XXXX   High Balance {$83.00} Opened Date -  XX/XX/XXXX  Last Reported -  XX/XX/XXXX  Responsibility - Individual Account.   Remarks - Medical *Credit Inquiry VIA  XXXX  *Creditor Name -  XXXX   XXXX  Inquiry Date -  XX/XX/XXXX  Removed By* -  XX/XX/XXXX  Type - Miscellaneous Utilities *Creditors Name -  XXXX   XXXX  Inquiry Date -  XX/XX/XXXX  Removal Date -  XX/XX/XXXX  Type - Mail Order Firms Info via TransUnion : - Credit Inquiry - Creditor Name -  XXXX  Inquiry Date -  XX/XX/XXXX  Removed by* -  XX/XX/XXXX  Type -   XXXX   XXXX   XXXX   XXXX    Contact  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , FL  XXXX  (  XXXX  )  XXXX  *Public Records Details Via   XXXX    : - Bankruptcy -- Discharged  CH- XXXX  -- Reference Number -- Date Filed -  XX/XX/XXXX  Date -- Status  XXXX   Discharged CH  XXXX  Amount -- Classification -- Responsibility - Joint Asset Amount  -- *Credit Report Bureau -  TransUnion Balance {$0.00}  .     XXXX  Open accounts reported on  XX/XX/XXXX .   This agency did not report an open account to this bureau.      *N  ames  Reported on TransUnion and  XXXX   :  - *  XXXX     XXXX , Last Name *Last Name,  XXXX ,  XXXX   XXXX ,  XXXX   XXXX   XXXX  Addresses Reported on TransUnion and  XXXX  ...       XXXX   XXXX   XXXX   XXXX   XXXX   ,   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   ,   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX    XXXX   Employers  Reported  :  - *  XXXX   XXXX   XXXX   Date Reported  XX/XX/XXXX   XXXX   XXXX   XXXX   XXXX   XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

This is one of my numerous endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortion. XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, and XXXX XXXX ( ORIGINAL CREDITOR : XXXX XXXX ) XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

Trasworld is reporting a fraudulent account on my credit file. I didnt open this account nor did I authorize anyone to do so on my behalf. I only had one account with XXXX XXXX and that was settled on XX/XX/2020. They are claiming that I had two accounts, but that is not the case. I only had one and I resolved it. This account is absolutely not mine, and needs to be removed from my credit ASAP!
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX data breech victim and fighting to have negative items removed. Please hold experian, XXXX and transunion responsible to remove fraud information. The below accounts must be removed by all agencies. 
XXXX XXXX ACCOUNTS XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX
Product: Debt collection

I recently received a copy of my credit report and I noticed a creditor that I did not recognize. Can you please provide me with the information about the original creditor, the purchase agreement, and an itemized breakdown of the charges?
Product: Credit reporting, credit repair services, or other personal consumer reports

I am filing a complaint about Transunion XXXX XXXX agency I have attempted to contact them over phone and did not get proper help. I have unknown inquiries on my credit file an its dropping my score drastically. 

Here the list of the inquiries : XXXX BANK XXXX : XXXX. XXXX, XXXX + XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + Automotive ( XXXX ) XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX + Bank ( XXXX ) XXXX XXXX XXXX XXXX  Inquiry : XXXX XXXX, XXXX + Bank ( XXXX ) XXXX ALASKA XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX ( XXXX ) XXXX XXXX XXXX : XXXX XXXX, XXXX + XXXX XXXX ( XXXX ) XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX + XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX + XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX + XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX + XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX, XXXX + XXXX ( XXXX ) XXXX XXXX XXXX BANK Inquiry : XXXX. XXXX, XXXX + Bank ( XXXX ) XXXX XXXX BANK XXXX : XXXX XXXX, XXXX + Bank ( XXXX ) XXXX XXXX AUTO Inquiry : XXXX. XXXX, XXXX + Bank ( XXXX ) XXXX XXXX  XXXX BANK XXXX NA Inquiry : XXXX. XXXX, XXXX + Bank ( XXXX ) XXXX XXXX XXXX AUTO FINANCE Inquiry : XXXX. XXXX, XXXX + Finance ( XXXX ) XXXX XXXX XXXX XXXX XXXX Inquiry : XXXX. XXXX, XXXX + XXXX, Not Elsewhere Classified ( XXXX ) XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

According to 15 USC 1681b ( a ) ( 2 ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other : In accordance with the written instructions of the consumer to whom it relates. I did not give any consumer reporting agency permissible purpose or written instruction to furnish any reports on my behalf. The fact that XXXX is reporting to my consumer report is a violation of 15 USC 1681 ( a ) ( 2 ). And they are reporting this as an open account, but they are a collection agency and I never made any agreement or contract with them. They are in violation in more than one area and need to be stopped.
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/2022, I sent a letter to equifax about items furnished on my credit report without my consent. I am furious as these items are damaging me as a consumer XXXX cant even purchase a house because of it. It has been over 30 days and I have yet to receive a response!!! This is absurd
Product: Student loan

I would like to file a complaint againist Navient formally XXXX XXXX. I went to school at XXXX XXXX XXXX of XXXX. My original loan was for {$35000.00}, now the loan {$100000.00} and climbing. We thought we paid {$17000.00} through a chapter XXXX bankruptcy which was to go againist the princle only, which did n't happen. A Navient representative say went toward interest only. I have XXXX student loans, XXXX is with XXXX the original loan was for {$14000.00} which is a government student loan ( fafsa ). I am on great terms with XXXX and have been. I have XXXX loans from my understanding with Navient still, XXXX the original loan was {$15000.00} and another for XXXX which are XXXX private student loans. All the paper I have been receiving from Navient in the last few months have been for XXXX loans. XXXX for {$14000.00} {$46000.00} Interest {$11000.00} {$58000.00} and XXXX {$15000.00} {$35000.00} Interest {$8800.00} {$44000.00}. It was n't until I called them and spoke to someone about the account that I learned about other loan for {$19000.00} which I have no paperwork for. I have not had any communication with XXXX since my bankruptcy nor has my dad in over 8 years. Now they are going after my dad saying owe them for the XXXX and are unwilling to work with us until we start making payments. I do n't know what to do and my main concern do we owe the full amount? Why are they charging us interest on a loan they do n't even own? They also claim to have changed us late fees and penalties on the account, but will not provide any information on what those charges are and how much? Can you help? 

Thank you
Product: Credit reporting or other personal consumer reports

As a consumer, I request to know all the steps your agency took to ensure these items were 100 % accurate under 15 U.S.C. 1681i ( 7 ) Method of verification- Description of reinvestigation procedure. A consumer reporting agency shall provide to a consumer a description referred to in paragraph 15 USC ( 6 ) ( B ) ( iii ) - a notice that, if requested by the consumer, a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency, including the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher, if reasonably available ; by not later than 15 days after receiving a request from the consumer for that description. I previously contacted your company to inform you that I am a Data Breach/ Identity Theft victim. I also contacted the Federal Trade Commission and filed an attached FTC Report. I demanded that you please block and remove all information from my credit report and send me an updated copy of the credit report. However, the following items are still on my credit report. I need your serious work on this. Once again, Under 15 USC 1681c-2 c ( a ) the credit reporting agency must block and remove any alleged pieces of information the consumer considers identity theft within 4 business days of receiving a complaint consisting of the information below. In addition, Please send the following information used to validate the validity of the invalidated items below : XXXX - XXXX - My information was impacted by the Equifax data breach and many different fraudulent items that I don't recognize have shown up on my credit report. UNPROVEN! Undocumented claims can NOT be assumed valid nor compliantly reported! Show me proof of your adherence to applicable compliance standards for this particular account. This is being investigated by the FTC. DELETE! 

XXXX XXXX XXXX XXXX XXXX XXXX - My information was impacted by the Equifax data breach and many different fraudulent items that I don't recognize have shown up on my credit report. UNPROVEN! Undocumented claims can NOT be assumed valid nor compliantly reported! Show me proof of your adherence to applicable compliance standards for this particular account. This is being investigated by the FTC. DELETE! 

XXXX XXXX XXXX XXXX XXXX XXXX  - My information was impacted by the Equifax data breach and many different fraudulent items that I don't recognize have shown up on my credit report. UNPROVEN! Undocumented claims can NOT be assumed valid nor compliantly reported! Show me proof of your adherence to applicable compliance standards for this particular account. This is being investigated by the FTC. DELETE!
Product: Credit reporting or other personal consumer reports

I recently received a copy of my credit report and noticed that there are unauthorized inquiries on it. This has hurt my chances of applying for a new credit. I demand that you remove the following inquiries immediately. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

in accordance with the Fair Credit Reporting act XXXX Account XXXX XXXXXXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section.604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions ( XXXX XXXX ) I DID NOT GIVE REPORTING COMPANY WRIITEN PERMISSION TO REPORT ACCOUNT. MY RIGHTS HAS BEEN VIOLATED Improper use of my credit report shared without my consent reporting company used my report improperly
Product: Credit reporting, credit repair services, or other personal consumer reports

I filed a dispute with Trans Union complaint # XXXX, around XX/XX/XXXX, about reporting a derogatory condition on my XXXX XXXX Mortgage account. This account is not derogatory, I have letters from XXXX XXXX stating that this account is not derogatory and a copy of these letters was sent to all three credit reporting agencies the letter is dated XX/XX/XXXX. On XX/XX/XXXX I called ( XXXX XXXX ) to try to get them to correct their mistake, I get routed to call ( XXXX ) the rep there says there is no derogatory account reporting on my credit report and they route my call back to XXXX who says they can not correct it.
Product: Debt collection

collections account from XXXX XXXX XXXX on XX/XX/2022 with account number XXXX {$2600.00}
Product: Credit reporting or other personal consumer reports

I noticed I was receiving numerous unauthorized inquiries from XXXXXXXX XXXX XXXX XXXX XXXX XXXX, and XXXX XXXX on my credit report, I have never given these companies authorization to run my credit, and they have been doing it almost monthly since XXXX of 2022, I have reached out to the companies and the credit bureaus about this and have not received any response.
Product: Debt collection

On XX/XX/year> I reached out to XXXX XXXX XXXX, an apartment owned by XXXX XXXX XXXX to let them know I wanted to cancel my application and to not charge me the move in fees of {$570.00}. On XX/XX/year> they still charged me the fees so I reached out via email and phone, was not responded to by email or phone by the apartment. I disputed the charge with my bank, and got my money back. They finally sent an email after I disputed the charge, saying that they were sorry and where they could mail the check to. I told them I disputed the charge and to not worry about it anymore. Now on XX/XX/year> I get a collection notice for {$670.00} - {$100.00} more than the original move in fees, for the fees I never even authorized! They even apologized on XX/XX/XXXX, so not sure why I got sent to collections. This company is running scammy practices, all you have to do is read the reviews of the apartment and you will see all of the unethical practices they are doing.
Product: Mortgage

Currently, my loan is being serviced by Ocwen Loan Servicing , LLC . I obtained this mortgage prior to XX/XX/XXXX. I tried several attempts to qualify for a loan modification but recently my circumstances changed because my husband and I decided to file for a divorce and I do not make the same income as I use to. Next, I decided to list my property for a short-sale and found an approved buyer for my property. I completed the XXXX request for relocation assistance and became aware that any short-sale that closes after XXXX XXXX, XXXX and its was the homeowners primary and only residence, that the would be entitled to the {$10000.00}. I went on the Making Home Affordable website to confirm this and saw that I meet all of the criteria to be eligible for the XXXX funds. The website states the following : You may be eligible for HAMP if you meet the following criteria : Because of a financial hardship, you are struggliing to make your mortgage payments. 
You are delinquent or in danger of falling behind on your mortgage. 
You obtained your mortgage on or before XX/XX/XXXX. 
Your property has not been condemned. 
You owe up to {$720000.00} on your primary residence or XXXX unit rental property ( loan limits are higher for XXXX to XXXX-unit properties ). 
You have not been convicted within the last 10 years of a crime in connection with a mortgage or real estate transaction. 

However, Ocwen is now stating that if there is a scheduled sale date within 60 days, that the homeowner is no longer allowed to receive the {$10000.00} and any government assistance. We have been working with this qualified Buyer since XX/XX/XXXX and we submitted all documents timely ( within 90 days of the sale date ). Now, Ocwen is denying me consideration of the XXXX funds even though they had a completed package more than 80 days from the sale-date. I spoke with other lenders and this is not the case. I believe that Ocwen is not only doing this to me but also doing this to numerous homeowners who really need government assistance which is what the program was designed for. I am requesting for the Consumer Financial Protection Bureau to seriously investigate the current practices of Ocwen because I believe they are in breach of helping struggling howeowners who legitimately need assistance. Thank you for you time to help assist with this matter.