23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

Accounts that do not belong to me are being reported on my credit. I did not give anyone permission to open these accounts in my name. I have called Transunion and told them in the past that these are not mine & I have no knowledge who opened them for XXXX   XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX and XXXX XXXX. There is also 2 address listed that do not belong to me XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX Wy XXXX XXXX, IN XXXX. My name is XXXX. XXXX & they are also showing that wrong as XXXX XXXX XXXX XXXX, and XXXX, XXXX, XXXX. There are inquires for things I never applied for XXXX, XXXX XXXX, XXXX XXXX. I have filed and also provided a police report as well as identity theft report.
Product: Debt collection

Debt collection is reporting same debt info to collection agents again and again. I paid complete amount and removed from the report last year but again they reported on XXXX 2015.
Product: Credit reporting, credit repair services, or other personal consumer reports

I've found that my credit report has erroneous information multiple times, including now. According to Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ), the three credit bureaus must check these items ( A ). It is unacceptable to list these items as information without verifying them within the legally mandated time frame. I require an investigation, a correction, or an update of the following erroneous information on my credit report : XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting or other personal consumer reports

Additionally, under FCRA guidelines, any outdated, unverifiable, or inaccurate information must be promptly corrected or removed from consumer reports ( 15 U.S. Code 1681i ). The removal of this account by XXXX indicates that the information may be unverifiable or inaccurate, and thus should not appear on my Experian report. 

For your convenience, I have attached a copy of my XXXX report showing the removal of this account, as well as my Experian report with the disputed account highlighted. 

Please review this matter, conduct an investigation, and proceed with the deletion of the account from my Experian report. Experian, as a major credit bureau, reflects the same information as XXXX in the interest of fair and consistent reporting. 

The Consumer Financial Protection Bureau ( CFPB ) also advises that all credit reporting agencies uphold consistency in reporting practices across different bureaus. The inconsistency created by one bureau reporting this account as charged-off and another removing it creates confusion and does not represent my creditworthiness accurately. 

Please find attached a copy of my XXXX report showing the removal of this account, along with a copy of my Experian report with the disputed item highlighted. 

I kindly request that you investigate this discrepancy and remove the XXXX XXXX XXXX account from my Experian report. Thank you for your attention to this matter
Product: Credit reporting or other personal consumer reports

I have no knowledge of this account, XXXX XXXX ACCT # XXXX, but it is being reported on my credit report. It has leads been DELETED, yet is still showing up on my credit report. Under Section 604 15 U.S. Code 1681 B, it states none of the credit bureaus have the right to report anything on my credit report. Therefore, this is in violation! According to 15 US Code 681s-2, a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting or other personal consumer reports

Despite the multiple previous written requests, the unverified item listed below still remains on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditor documentation on file to verify that this information is 100 % true, accurate & correct.

In the results of your first investigation and subsequent reinvestigation ( s ), you stated in writing that you verifiedthat this item is being reported correctly? Who verified this item? You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore, you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( a ) ( 5 ) ( A ) of the FCRA you are required to ... promptly CORRECT or DELETE all information which can not be verified. Section 616 and Section 617 provide me with a remedy
which Im about to seek. You are willful non-complying with the FCRA.

Since you claim youve verified the item listed below I wanted to confirm my thoughts and contacted the company directly. They did not provide me with any verifiable proof. So, my question comes up again, WHO VERIFIED THIS ITEM? I believe you have not verified this item based on Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) & I will be seeking a legal remedy. XXXX XXXX XXXXXXXX
Product: Credit reporting or other personal consumer reports

Recently I checked my credit reported and noticed multiple billing errors under 15.US code 1666 ( b ) billing error- ( 4 ) the creditors failure to reflect properly on a statement a payment made by the obligir or a credit issued to the obligor
Product: Credit reporting, credit repair services, or other personal consumer reports

Under Experian My credit was pulled and had a total of 5 hard inquiries by the companies below without my consent. 
XX/XX/2021 & XX/XX/2021 XXXX XXXX  and XX/XX/2021 by XXXX XXXX .
Product: Mortgage

During the process of selling a property XX/XX/XXXX, I was told by the title company that they were unable to get a clear title because a day before the scheduled closing XXXX claimed there was a mortgage default and would not clear the title. As a result {$60000.00} is being held in escrow from the sales proceeds. The mortgage on the property was paid in full in 2003. I have proof in the form of cancelled checks, bank statements, XXXX forms from the mortgage company which correspond to my tax returns, a payoff balance letter form the mortgage company, and a congratulatory letter from the mortgage company when I sent final payment. The original mortgage was with GMAC Mortgage the final mortgage payment was made to them. Due to the banking meltdown, this issue has ended up with XXXX. Lawyers at the title company I 'm working with have contacted attorneys at XXXX and XXXX XXXX, a vice-president at XXXX. They been unsuccessful in obtaining from XXXX what they are claiming the actual default is or any proof that there even is a default. I have called XXXX XXXX VP at XXXX numerous times to only receive voice mail. I have sent numerous emails with the same result. I also went to XXXX in person and attempted to speak personally with XXXX XXXX and deliver supporting documents as listed above. I was n't even able to gain access beyond the lobby of the building. In addition, no one would accept the packet of documentation I had prepared for XXXX XXXX. 
It is now being suggested to me, by the title company, that in order to release the escrow funds I may need to buy a bond for an additional {$900.00}. This mortgage was paid in full thirteen years ago and I have the proof. To pay more now seems ridiculous.
Product: Credit reporting or other personal consumer reports

To Whom It May Concern : Upon reviewing my credit report, I noticed discrepancies on my credit report section, which I believe is inaccurate. I am requesting your assistance in investigating and correcting this information. Opportunity financial is Removed and deleted off XXXX  but still reporting on XXXX. I understand the importance of ensuring the accuracy of my credit report, as it impacts my financial standing and ability to access credit. This item is currently showing inaccurately on my credit report filed with your credit bureau. 
Pursuant to 5 U.S.C. 552a ( i ) ( 3 ), I am requesting that this disputed item be removed permanently from my credit report immediately. This statute states that any agency which fails to maintain any record with accuracy, relevance, timelines and completeness as is necessary to guarantee fairness in any determination shall not use such record. 
According to the Fair Credit Reporting Act ( FCRA ), I have the right to dispute inaccurate or incomplete information on my credit report. 15 USC 1681s-2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Sincerely, XXXX XXXX
Product: Credit reporting or other personal consumer reports

I am writing to request a reinvestigation of the information contained in my credit report in accordance with 15 U.S. Code 1681i - Procedure in case of disputed accuracy, and 15 U.S. Code 1681e ( b ) - Compliance procedures to assure maximum possible accuracy of the information. I recently reviewed my credit report and wish to ensure that all the information is 100 % correct and accurate. 



Below are the accounts I am requesting to be reinvestigated : Account Name : XXXX  XXXX XXXX Account Number:XXXX
Product: Credit reporting or other personal consumer reports

Im a victim of the XXXX data breach my personal information was leaked and serval credit cards cell phones a much more were open fraudently in my name
Product: Credit reporting, credit repair services, or other personal consumer reports

I reached out to Experian multiple times over the phone and by certified mail since XX/XX/2022 to request removal of names and address on my credit file that is not mine. Ive provided proof of identity and address by certified mail multiple times and they have not corrected the errors.
Product: Credit reporting or other personal consumer reports

XXXX, Equifax and XXXX  Account Name : XXXX XXXX XXXX XX/XX/23 XX/XX/23 XX/XX/23 need to remove Late payments
Product: Payday loan, title loan, or personal loan

I have had my Conn 's installment loan for 3 years now. I opened this at the store in XXXX, TX. I had identity theft, which led to the payments being sent back from Conn 's on what otherwise would have payed off on the loan. Well Conn 's called me and offered what they called MATCH pay they said if i paid the two payments of {$230.00} they would waive the late fees, and match each payment after two consecutive months of payments. I paid the two payments two different months. Conn 's never matched my payments. I called them over 15 times, i asked their agents why i was lied to and told them to take a look at my notes on my account it clearly states match pay was approved. It 's been over 5 months and Conns still has n't matched my payments. I have called again and was told to call back in a couple weeks they are still reviewing it and will apply the payments soon. NEVER DID THEY APPLY These. My balance should be XXXX $ i would have then paid it off by now. I was promised this match pay by their management. When i called Conn 's credit. They keep telling me i owe XXXX $ because they have n't completed my match pay. When i ask why they keep saying they do n't know its a different department but they do see the notes on my account. So they are falsely reporting on my credit report as late.
Product: Credit reporting or other personal consumer reports

I'm constantly bein denied For credit due to errors problems also the inquiries has gotten so high now due to the constant denial. It not the scores reporting. It inquiry l Have accounts bein reported not showing on my credit report. The Government needs to make changes on how these accounts are bein reported .I Just reapplied for loan for credit again has been denied for. Accounts showing incorrect delengcy .nor inquiring bein to high .these companies continue denial me for any line 's credit
Product: Mortgage

Celled TD Bank on XX/XX/XXXX about a deferment for my HELO for just 90 days .... I was informed by information in the article by XXXX that is included on a list, TD bank clearly states they are supposed to give customer deferments to homeowners on HELOC 's and when I called the rep, Im told in 2 weeks they would let me know and do so on case by case basis -- -- BUT a supervisor called me today XX/XX/XXXX to tell me that's not the case at all and he is saying they do not even offer deferments on that product - only forbearance I do not want AND so I tell him and emailed him the XXXX article today clearly stating TD bank is offering it, and even so it is stated in more than one reference online to include HELOC 's and it is reported as facts in including XXXX and the .pdf article clearly stating it is attached here below. HE says no, sorry, not happening. Say what? How then was that published and how are they not offering to suspend AND just add these deferred 3 months added to end of our loan term/duration, I mean hello?!! Income has been stopped and many like me- WE ARE IN A CRISIS HERE!
Product: Credit reporting, credit repair services, or other personal consumer reports

This account was paid off in full on XX/XX/2019. The company did not apply a payment made in XXXX to my account. I provided a bank statement showing the payment was successfully withdrawn from my account. The supervisor, XXXX, told me it was good to go and it would take approximately 1 week to clear out of the system. It has now been 20 days and they are still reporting it incorrectly and showing I still have a balance. I have reached out to them via email and have gotten no response. They are very difficult to reach via phone. They reported to the credit bureaus on XX/XX/2019 & XX/XX/2019 still stating the full amount due. Please help me get this resolved and reported correctly.
Product: Credit card or prepaid card

Was unable to log in to make a payment. Was directed to customer service who took down the wrong information or just completely mishandled the concern. They attempted to take money from the account for payment in full which should have been minimum due For XX/XX/XXXX. Therefore cause the payment to bounce when they decided to close my account on XX/XX/2022 with no notice. I found out account was closed by my credit report.
Product: Credit reporting or other personal consumer reports

I am seeking your help to investigate accounts from companies incorrectly reporting late payments. I lost my job and requested that these payments be forgiven, which they agreed to, but they are still reported as late. Ive reached out to them with no response, leaving this as my final option.
Product: Credit reporting, credit repair services, or other personal consumer reports

i recently reviewed a copy of my crediy report. i was really mad to see i had been a victim of identity theft. i found a account on my credit report that was not open by me. this has been hurting me at buying my first home and im having my second child this year at the age of XXXX. I finally have a family now! - ) please remove this fruadulently open account from my credit report soon as possible!
Product: Credit reporting, credit repair services, or other personal consumer reports

I contacted the XXXX XXXX XXXX in an effort to verify that the information being reported on my credit report was accurate back in XX/XX/XXXX. I have sent several letters asking for proof ( with my signature ) that the amounts they are requesting be verified. They have sent letters back and included an e signature on a promissory note. They garnished my income tax last year and this year. This years garnishment was done in XX/XX/XXXX which totaled {$6900.00} I just pulled my credit reports on XX/XX/XXXX and they are still showing that the balance that I owe DOES NOT reflect that anything was paid towards the balance. In other words prior to XX/XX/XXXX my balance that they said I owed them was {$12000.00} and upon pulling my credit report on XX/XX/2018 the balance still shows that I owe them {$12000.00} which is incorrect. As of today XX/XX/XXXX I logged into my debt summary for the XXXX XXXX XXXX  and it shows that I only have a total of {$6200.00} in student loan debt. This inaccuracy on my credit report is causing a drastic problem with my scores and I need them to report accurately and remove this debt totally from my report!
Product: Credit reporting or other personal consumer reports

Recently I did an investigation on my credit report which caused XXXX  XXXX upon me and found unverifiable, invalidated, inaccurate, and questionable items that your agency didn't make sure was reporting XXXX % correct. Under 15 U.S. Code 1681e ( b ) ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. I know that Under 15 U.S. Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general If, after any reinvestigation under paragraph ( XXXX ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation ; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. if you are unable to provide me a copy of verifiable proof within 15 days after your investigation, you must remove the accounts and or the information listed below. 

In violation of the Fair Debt Collection Practices Act. I do not know any of the alleged creditors and debt collectors.

I never sat across a table from any of the alleged creditors and debt collectors and never entered into a contract with any receiving a meeting of the minds. No valid contracts exist. All allege contracts are completely fraudulent an the attempt to enforce a fraudulent contract is unlawful due to the contract being created through the illegal activity of identity theft and power of attorney fraud. Please show good faith in this matter by expediting the securing of the alleged information listed on your sight in order to avoid me receiving further injury, damages, and losses due to me being a victim of identity theft. 

The Fair Billing Practices Act is intended to secure my right to privacy and my privacy has been breach so that's violate my rights under The Privacy Act of XXXX :, I am sure the removal of my information from your website will ensure my privacy rights won't be violated again due to my lack of consent.
Product: Credit card or prepaid card

I was pre-approved through XXXX XXXX ... I applied this morning on XX/XX/XXXX ... it says I was denied due to having a duplicate application .... I called and a representative said I applied XX/XX/XXXX... It says you can't apply within 30 days ... 30 days from XX/XX/XXXX would have been XX/XX/XXXX ... Today is the XXXX... She told me they go by a different calendar so I would have to wait till XX/XX/XXXX .... That is 60 days from XX/XX/XXXX. She was so rude and wouldn't transfer me to a supervisor!! She said she had no way to!! They kept telling me to call back later due to system updates!! This company has been blowing up my email with pre-approvals and offers!! And then they can't even let me speak to a representative that will help me!
Product: Credit reporting, credit repair services, or other personal consumer reports

I sent your company a letter for an investigation over XXXX days ago and still have not got a response on investigation neither a XXXX-day letter status updated pursuant 15 usc 1681 . If the account has been verified, please tell me how you did that. Who did you talk to at the original credit grantor? Did you write them? Was a XXXX form used or was this through electronic automatic dispute verification? Did you contact them at the same address/phone number listed on my report? The FCRA says that you have to tell me this in XXXX days if I ask. Don't provide the generic response of how you use various methods. Tell me exactly how you verified them and include the full name of the person you spoke with. Also, what is the date of the commencement of delinquency? The original creditor is required to give that to you. So when is that? And when will this trade-line be past the reporting timeframe? Don't provide the generic " 7 years '' response ; I am aware of that. Tell me specifically when these accounts allegedly became delinquent, and specifically when they will be re-moved. Supply your response within XXXX days or delete the trade-lines. I know your company loves to back date letters to make it seem like you have already sent me these notification, but i want to make you well aware I have an account with XXXX that scans all of my mail & lets me know when mail is coming. I will not hesitate to use this in court. I have done it before and don't have a problem with doing it again. 
I have well enough information to file suit if this is not deleted immediately Account : XXXX XXXX XXXX Account # : XXXX Thank you.
Product: Credit reporting, credit repair services, or other personal consumer reports

I got accounts and inquiries that are inaccurate and need to be removed from my report asap!!
Product: Money transfer, virtual currency, or money service

There are many times that funds were either A ) Claimed to be available when they were not B ) Not in the requested account C ) Not sent to an account in the time it said it would be sent. Discussing these issues with XXXX and they were never able to help.
Product: Credit reporting, credit repair services, or other personal consumer reports

Dear CFPB, I have new and updated information regarding these negative accounts that are reporting to my credit profile. Im submitting this complaint by myself and there is no unauthorized third party involved. 

I have ask all 3 of these credit reporting agencies to update my address to and remove these negatively reporting accounts to my credit profile via mail and they have failed to do so. I have used their online portals to dispute. I have used the XXXX to dispute and they still continue to violate and hurt me.
Product: Credit reporting, credit repair services, or other personal consumer reports

i received a copy of my credit report and noticed some hard inquires that i don't recognize. 

XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Payday loan, title loan, or personal loan

Applied for loan XX/XX/ through maxlendXXXX Unfortunately I gave out my personal information and believe the site was a scam. I no longer wish to have this loan.