Patent ID: 9538006
Date: 2017-01-03
CPC Classifications: H04L,H04M,H04W

Claim:
1. A method of operating a call center, comprising: identifying a text-based message sent from a mobile communication device, the mobile communication device being at a particular geographical location; detecting that the text-based message is an emergency notification message; determining the geographical location of the mobile communication device; identifying one or more other communication devices as being in proximity to the geographical location of the mobile communication device; generating one or more outgoing messages for sending to the one or more identified other communication devices, wherein each of the one or more outgoing messages is derived from the text-based message and includes at least some of the information contained in the text-based message; and sending the one or more outgoing messages to the one or more other communication devices in proximity to the geographical location of the mobile communication device.