Patent ID: 9639414
Date: 2017-05-02
CPC Classifications: G06F

Claim:
1. A method of monitoring and managing a storage device having one or more operating storage groups, each storage group being under the responsibility of a user having an assigned wireless mobile device for communications, comprising: monitoring said storage device for a fault in a storage group; upon a fault occurring, identifying based upon the type of fault a responsible user from a list of users stored in said storage group; authenticating said storage group to the wireless mobile device assigned to the identified responsible user; upon authentication, transmitting wirelessly to said wireless mobile device assigned to said identified responsible user information about said fault, said information comprising an error code that corresponds to said fault; and determining from a knowledge base using said error code a cause of said fault and a possible solution, wherein said authenticating comprises forming a hash of an ID of the storage device to create a hashed ID, encrypting said information with said hashed ID; encrypting said hashed ID using a private key; decrypting in said mobile wireless device said encrypted hashed ID using said private key; comparing said decrypted hashed ID with a hashed ID created locally in said wireless device; and upon the compared hashed IDs being the same, decrypting said information in using the hashed ID in the wireless mobile device.