Patent ID: 9588654
Date: 2017-03-07
CPC Classifications: G06F,G06K,G09B,G09G

Claim:
1. A computer-implemented method comprising: detecting, by a first computing device, a help event triggered while application content is being displayed on the first computing device, wherein execution of the application results in a first application content being displayed on the first computing device; collecting, by the first computing device, application metadata describing a current state of the application in response to the detection, wherein the collected application metadata includes user account information; identifying, based on the collected application metadata, an access code from a plurality of predefined access codes stored on the first computing device by identifying a first access code from the plurality of predefined access code in response to determining that the user account information is a first type of user account information and by identifying a second, different access code from the plurality of predefined access code in response to determining that the user account information is a second, different type of user account information, wherein the first access code is configured to identify additional content in a first format and the second access code is configured to identify the additional content in a second, different format; generating, by the first computing device, the identified access; and presenting, by the first computing device, the generated access code on a first display of the first computing device, wherein the access code is configured to identify additional content that is associated with the current state of the application, the additional content for display on a second display of a second computing device when the access code is read by the second computing device, wherein the access code is embedded into the application content being presented on the first display such that both the application content and the access code are simultaneously displayed without affecting the appearance of the application content and such that the access code is displayed in a portion of the application content but not the entire application content.