Patent ID: 9720569
Date: 2017-08-01
CPC Classifications: G06F,G06Q,H04W

Claim:
1. A computer-implemented method for real-time capture of analytics from real users of a native mobile application (app) comprising: storing a custom metric/timer definition for the native mobile app in a configuration file on a server, the custom metric/timer definition including one or more identifiers of an element or object of the native mobile app selected by touch gesture input via a user interface on a mobile device running the native mobile app in a special mode; downloading the configuration file to real users running the native mobile app on associated mobile devices, receiving, at one or more collector servers, data beaconed in real-time from the associated mobile devices of the real users, the beaconed data including custom metric/timer data obtained from the custom metric/timer definition, the custom metric/timer data including timer data obtained responsive to start timer and stop timer criteria, the downloading and receiving occurring without change to the native mobile app; and aggregating the data received at one or more collector servers in a database accessible to a computer that generates a real-time analytic dashboard that includes one or more visual indicators representative of the custom metric/timer data obtained, wherein the one or more visual indicators comprises an intersection of a business metric and a performance metric collected in real-time from all of the real users currently running the native mobile app, wherein the intersection includes a graphical chart of bounce rate as a function of load time.