Patent ID: 9690784
Date: 2017-06-27
CPC Classifications: G06F

Claim:
1. One or more non-transitory tangible computer-readable media having computer-executable instructions for performing a method by running a software program on a computer, the computer operating under an operating system, the method including issuing instructions from the software program to perform a series of steps comprising: authenticating an end user at a first communications point and an interactor at a second communications point; establishing a first bidirectional communications link between the first communications point and the second communications point; electronically outputting to the end user a plurality of culturally distinct anthropomorphic avatars to be controlled by the interactor; receiving the end user selection of one of the plurality of anthropomorphic avatars; automatically setting a cultural profile for the end user based on the selected avatar, the cultural profile representative of attributes of the end user including race, gender, and ethnicity; filtering a plurality of predefined gestures in a gesture database based on the cultural profile to identify culturally sensitive gestures; receiving a first gesture from the interactor at the second communications point; comparing the first gesture against the gesture database; responsive to the first gesture being identified as culturally sensitive, retrieving a substitute second gesture; and digitally conveying the second gesture to the end user at the first communications point through the selected avatar.