Patent ID: 9736214
Date: 2017-08-15
CPC Classifications: G06F,G06Q,H04L

Claim:
1. A method of integrating screen sharing sessions with co-browsing sessions, the method comprising: causing co-browse script to be provided to run in connection with a web page to be loaded in a first browser, the co-browse script being configured to enable updates to the content of the first browser to be rendered into HTML at the first browser and forwarded to a co-browse service to enable the content of the first browser to be reproduced at a second location; starting a co-browse session in which updates describing a view of the web page are provided and viewed at the second location; and establishing a screen sharing session on which content is captured by screen share software at the second location and transmitted to the first browser to provide screen share information into the first browser from the second location; wherein the screen sharing session appears within the first browser; wherein the screen sharing session is selected from one of one or more video feeds from one or more external sources at the second location and information being shown on a computer monitor at the second location; and wherein source of information at the second location being included in the screen sharing session can be changed without ending the screen sharing session.