Patent ID: 9742756
Date: 2017-08-22
CPC Classifications: H04L

Claim:
1. A communications channel authentication method comprising: authenticating a user using a first communication channel; in response to authenticating the user, establishing a session with a system via the first communication channel with the user; receiving a request from the user via a second communications channel; determining whether the session with the system via the first communications channel is active or inactive; in response to the determining that the session with the system via the first communications channel is active, authenticating the user for access to the system via a second communications channel based on the session with the system via the first communications channel and a single factor authentication; and in response to the determining that the session with the system via the first communications channel is inactive, authenticating the user for access to the system via the second communications channel using two or more authentication factors to establish user identity; wherein authenticating via the first communications channel and authenticating via the second communications channel are each performed using a user device; and wherein the first communications channel is one of a voice channel or a data channel and the second communications channel is other of the voice channel or the data channel.