Patent ID: 9727835
Date: 2017-08-08
CPC Classifications: G06Q

Claim:
1. A mobile system based monitoring and health status update method comprising: enabling for a user, by a computer processor of a mobile device, a software application integrated with analytic models; identifying, by said computer processor in response to said enabling, said user; identifying in response to said identifying said user, by said computer processor executing a global positioning satellite (GPS) sensor within said mobile device, a location of said user, said location comprising a GPS geo tagged location associated with an entity; disabling, by said computer processor, specified additional geo tagged locations associated with specified GPS functions not to be used by client agents associated with said user; disabling by said computer processor, geo tags associated with said specified additional geo tagged locations thereby defining mobile GPS functions that will not be used by devices of said client agents; determining, by said computer processor based on user defined data and said specified additional geo tagged locations, preferences associated with said user; monitoring via an integration server connected through specialized integration connectors to business process servers, by said computer processor based on said location and said preferences, a health status of business processes associated with said entity at said location, said business processes executed by said business process servers; consolidating, by said computer processor, data associated with said processes into a single standardized realtime dashboard user interface comprising categories and filtering attributes illustrating a high level view of statuses associated with said business processes statuses defined for said user based on a geo tag associated with user defined preferences; processing, by said computer processor based on said filtering attributes, alerts associated with said statuses; identifying, by said computer processor, impacted businesses of said entity based on said GPS geo tagged location; classifying, by said computer processor, information based on said filtering attributes; enabling, by said computer processor based on results of said classifying, escalation of an issue to associated management and technical staff, of said entity, based on a severity and impact of said issue; determining, by said computer processor based on results of said monitoring and said enabling, a status of said entity at said location; presenting to said user, by said computer processor via said single standardized realtime dashboard user interface presented on a display of said mobile device, status data associated with said status of said entity, said status data based on said preferences and specifying hardware component level issues of said business process servers; receiving, by said computer processor from said user via a touch screen function of said single standardized realtime dashboard user interface, a selection for an event associated with said status data; initiating, by said computer processor based on said selection, an escalation process associated with said event, said escalation process associated with a repair, during a specified time period, of components of said business process servers specified by said hardware component level issues; continuously receiving in real time, by said computer processor from deployed IT systems of said entity, status updates associated with said deployed IT systems of said entity, wherein said monitoring said status of said business processes comprises monitoring said status updates; generating, by said computer processor based on analyzing said event, said escalation process, and said status updates, modified status data illustrating differences from said status data; presenting to said user, by said computer processor via said single standardized realtime dashboard user interface presented on said display of said mobile device, said modified status data associated with an updated status of said entity; monitoring, by said computer processor, a health and performance of hardware components of a deployed IT system, of said deployed IT systems, implementing said business processes; providing, by said computer processor to said user in realtime, hardware component level statuses for said hardware components of said deployed IT system; determining, by said computer processor based on said health and performance of said hardware components and said hardware component level statuses, current problems associated with said deployed IT system; executing, by said computer processor, remote commands with respect to said current problems associated with said deployed IT system; and enabling, by said processor, a deployed solution for said current problems associated with said deployed IT system resulting in a mobile system technology improvement for retrieving IT environment information, of said deployed IT system, via said monitoring said health and performance of said hardware components, wherein said enabling said deployed solution comprises: