Patent ID: 9584374
Date: 2017-02-28
CPC Classifications: G06F,G06Q,G06T,H04L

Claim:
1. A method, comprising: deriving a value for each of a plurality of key performance indicators (KPIs) by executing for each KPI, automatically on a time basis, a search query that defines the KPI and that derives the value for that KPI from machine data identified in one or more stored entity definitions referenced in a stored service definition, each KPI indicating a different aspect of how a same service represented by the service definition and provided by one or more entities represented by the entity definitions is performing at a point in time or during a period of time; mapping the value for each of the plurality of KPIs to one of a plurality of states, each state defined by a range of values; assigning a weighting to each of the plurality of KPIs based on the state to which the value for that KPI has been mapped; calculating a value for an aggregate KPI for the same service from the values for each of the plurality of KPIs, including applying the assigned weightings for each of the plurality of KPIs to the respective values for each of the plurality of KPIs; wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment, the machine data received over a network and reflected in computer storage in representations of events each having a segment of the machine data; and wherein the method is performed by a computing system, the computing system comprising one or more processing devices coupled to computer memory for storing the service definition, entity definitions, and at least one search query defining at least one KPI.