Patent ID: 9621733
Date: 2017-04-11
CPC Classifications: G06F,H04L,H04M,Y02D

Claim:
1. A method comprising: at a multi-tenant communication platform system that includes at least a first call router and a first PSTN network channel: responsive to a first outbound voice call request of a first platform account included in a first HTTP message provided by a first external server system, the first call router servicing the first outbound voice call request by establishing a first voice call session to a first destination telephony endpoint via the first PSTN network channel; the first call router generating a first call router application programming Interface (API) resource that includes state of the first voice call session; and responsive to a first call router API request of the first platform account included in a second HTTP message provided by the first external server system, the platform system providing the first external server system with the state of the first voice call session in a third HTTP message, wherein the first call router API request specifies a URI of the first call router API resource.