Patent ID: 9654360
Date: 2017-05-16
CPC Classifications: H04L,H04N

Claim:
1. A method comprising: receiving, at a computing device, a client report including a streaming server identifier and client analytics data, the client report received from a client device and the client analytics data associated with a media stream received by the client device from a streaming server associated with the streaming server identifier; receiving, at the computing device, a server report including the streaming server identifier and server analytics data, the server report received from the streaming server; identifying a correlation between the client analytics data and the server analytics data based on determining that the client report and the server report include the streaming server identifier; and sending a command to at least one of the client device or the streaming server in response to the correlation, wherein the command includes a request for additional performance statistics or metrics, a command to execute a particular application or function, a command for the client device to request a different stream, a command for the streaming server to send test data to the client device, a command to perform error correction actions, or a combination thereof.