Patent ID: 9705939
Date: 2017-07-11
CPC Classifications: H04L,H04M,H04Q

Claim:
1. A method for delivering calls based on vendor performance, the method comprising: determining, for each vendor exchange of a plurality of vendor exchanges connected to a private packet network backbone exchange (PPNBE), a respective performance score based on post-dial delay, attempt-seizure ratio, and average call hold time of a set of calls routed by the PPNBE to the each vendor exchange during a time period occurring immediately prior to an initiation of an execution of the method; comparing each respective performance score to one or more thresholds, and determining whether or not the each respective performance score is acceptable based on the comparison; when the each respective performance score is determined to be acceptable, including the corresponding vendor exchange in a pool of candidate vendor exchanges from which a terminating or forwarding exchange to service a call is obtained; when the each respective performance score is determined to be unacceptable, excluding the corresponding vendor exchange from the pool of candidate vendor exchanges; and providing the pool of candidate vendor exchanges to the PPNBE for use in routing calls.