Patent ID: 9590861
Date: 2017-03-07
CPC Classifications: H04L,H04M

Claim:
1. A system for managing calls comprising: a microprocessor; and a computer readable medium, coupled with the microprocessor and comprising microprocessor readable and executable instructions that program the microprocessor to execute: a communication processor that receives a first call request to establish a first communication session from a first communication endpoint to a second communication endpoint and changes an intent of the first call request, wherein changing the intent of the first call request comprises: changing a first type of medium and/or a first type of resolution of the first type of medium of the first communication session to a second different type of medium and/or a second different type of resolution of the first communication session, wherein the first type of medium and the second different type of medium comprise one of voice, video, or Instant Messaging; and a call log manager that, conveys first status information regarding the changed intent of the first call request to the second communication endpoint in response to changing the intent of the first call request.