Patent ID: 9547863
Date: 2017-01-17
CPC Classifications: G06Q

Claim:
1. An apparatus, comprising: a memory operable to store information associated with a user account; and a processor communicatively coupled to the memory and operable to: receive a message indicating that a transaction associated with a card has occurred; in response to the message, receive a first input indicating that the transaction is fraudulent; receive a second input indicating that a report should be filed; in response to receiving the second input, present, on a display, a plurality of questions to determine whether the card has been stolen; receive a third input indicating an answer to each of the plurality of questions; in response to receiving the third input, present, on the display, an affidavit; receive a fourth input indicating the affidavit has been electronically signed; and in response to receiving the fourth input, present, on the display, a confirmation message indicating that the report has been filed; wherein the plurality of questions comprises: