Patent ID: 9654336
Date: 2017-05-16
CPC Classifications: G06F,H04L

Claim:
1. An information processing apparatus connected to multiple data centers used by multiple clients, which manage apparatus information of an electronic apparatus, through a network, the information processing apparatus comprising a circuitry configured to process steps of: receiving an access request requesting to access the apparatus information; determining the data center from among the multiple data centers corresponding to request source model name associated with request source identification information for each request source, which requests each data center to manage the apparatus information, based on the request source model name corresponding to the data center; generating another access request of the apparatus information corresponding to the access request to the data center determined as corresponding to the request source model name associated with request source identification information for each request source; converting the identification information according to a predetermined conversion rule so that the identification information before conversion is not apparent from the converted identification information; and requesting the determined data center to access the apparatus information in conformity with the access request by designating the converted identification information.