Patent ID: 9626239
Date: 2017-04-18
CPC Classifications: G06F

Claim:
1. A method for software bug resolution, the method performed by a processing system, the method comprising: generating, with a software bug reporting client module on a first device associated with a user of a piece of software, a software bug report for a bug in the piece of software running on a second computing device; prompting the user to add information to the software bug report; sending the software bug report to a bug reporting entity; receiving, from the bug reporting entity, a notification of a response to a post within a feed, the post corresponding to the software bug report, the feed comprising multiple posts from other users of the piece of software on one or more other computing devices, wherein the other users have at least one account with the bug reporting entity, wherein the feed is available to the other users, and wherein the multiple posts correspond to other software bug reports; approving, by the user, one or more of the other users; presenting, to the user, a subset of the multiple posts and one or more responses to the subset of the multiple posts, the subset of the multiple posts corresponding to the one or more approved users; and presenting, through the software bug reporting client module, the notification to the user.