Patent ID: 9672379
Date: 2017-06-06
CPC Classifications: G06F,G06Q,G16H,H04L,H04M

Claim:
1. A method comprising: identifying, by a database system, a plurality of potential delegates in response to an electronic request to perform a task using a subset of private data, the private data being cloud data stored on the database system, the plurality of potential delegates having no access to the private data unless authorization is provided to the potential delegate, the plurality of potential delegates being identified based on an ability to resolve the electronic request; determining, by the database system, attributes corresponding to the plurality of potential delegates, the attributes relating to the identity of a corresponding potential delegate; determining, by the database system, at least one authorization filter, the at least one filter including authorization criterion pertaining to desired attributes; applying the at least one authorization filter to the plurality of potential delegates to identify at least one delegate to be assigned to resolve the electronic request, the authorization filter determining a correspondence between at least one of the attributes of the corresponding delegate and at least one of the authorization criterion; and issuing an authorization to the at least one delegate, wherein issuing an authorization includes providing authorization for reviewing the subset of private data and providing a link facilitating login as the at least one delegate.