Patent ID: 9654635
Date: 2017-05-16
CPC Classifications: H04M

Claim:
1. A method for conducting a business transaction, comprising: (a) establishing, by a customer telephone, a first group of sessions with a merchant system using a first merchant address record for a merchant, the first merchant address record comprising a session data and a first session address for the merchant, the first group of sessions comprising a first voice session and a first session; (b) during the first voice session, performing one or more steps in a business transaction between the customer telephone and the merchant system; (c) during the first voice session, receiving over the first session, by the customer telephone from the merchant system, a second merchant address record for the merchant comprising a modified session data associated with the one or more steps in the business transaction, a second session address for the merchant different from the first session address, and an effective time duration for establishing a second group of sessions with the merchant system using the second merchant address record; (d) disconnecting the first group of sessions by the customer telephone prior to establishing the second group of sessions; (e) comparing a current time with the effective time duration by the customer telephone; (f) when the current time is within the effective time duration, (g) when the current time is not within the effective time duration, establishing the second group of sessions by the customer telephone using a third merchant address record for the merchant.