Patent ID: 9652780
Date: 2017-05-16
CPC Classifications: G06N,G06Q,H04L

Claim:
1. A computer-implemented method comprising: tracking, by a tracking module of an online content management system, usage of a user's account on the online content management system, the tracking comprising determining the number of users with whom the user shares content items; analyzing, by a scoring module of the online content management system, the account usage to predict the user's willingness to pay for a new account configuration, the analyzing comprising applying a model of account usage that predicts willingness to pay for a new account configuration based on the number of users with whom content items are shared; responsive to a predicted willingness to pay for a new account configuration, offering, by a notification module of the online content management system, a new account configuration to the user, the new account configuration comprising a size of quota of storage space and a price; and tracking, by a user feedback module of the online content management system, user feedback on the offered new account configuration.