Patent ID: 9703624
Date: 2017-07-11
CPC Classifications: G06F

Claim:
1. One or more non-transitory computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for remediating a system error, the method comprising: receiving a first set of data including a first event metric value and a first configuration item identification number identifying a first configuration item on a first server; in response to a determination that the first event metric value is below a first configuration threshold, transmitting an alert to a predetermined electronic address; recording, in a first database, a plurality of instructions received by the first server from a remote user, the plurality of instructions being responsive to, and received at later in time than, the transmission of the alert; identifying compliance of the first configuration item with the first configuration threshold subsequent to the execution of the plurality of instructions; in response to the identification of the compliance, storing the plurality of instructions in a second database; receiving a second set of data including a second event metric value and a second configuration item identification number identifying a second configuration item on a second server; in response to a determination that the second event metric value is below the second configuration threshold, searching the second database for a configuration item identification number identical to the second configuration item identification number; identifying the first configuration item identification number; extracting the plurality of instructions; and executing the plurality of instructions on the second server.