Patent ID: 9705842
Date: 2017-07-11
CPC Classifications: H04L,H04W

Claim:
1. A computer-implemented method comprising: receiving, at a processor, a first communication message from a first device associated with a user, wherein the first communication message having a first identifier; receiving, at the processor, a second communication message from a second device associated with the user, wherein the second device being different than the first device; determining, at the processor, that the user has upgraded from the first device to the second device; based on the determining, changing the first identifier to a second identifier, different than the first identifier, wherein the second identifier is associated with the second device; storing the first communication message and the second communication message in a conversation content section of a persistent conversation object; and forwarding, from the processor, a portion of the persistent conversation object containing both the first communication message and the second communication message after storing the first communication message and the second communication message in the persistent conversation object.