Patent ID: 9582579
Date: 2017-02-28
CPC Classifications: G06F,H04L

Claim:
1. A computer-implemented method, comprising: storing topic data and resource profile data in a database within a system, wherein resource profile data is associated with a resource profile of a resource, wherein resources are active or inactive and are relevant or irrelevant to the topic data, wherein one or more interactive elements associated with active relevant resources are presented with search results, wherein selection of an interactive element facilitates a real-time interaction session with a device associated with an active relevant resource; monitoring presentations of interactive elements with search results, wherein the interactive elements are associated with the resource, and wherein the search results are associated with the topic data; monitoring successes resulting from real-time interaction sessions with a device associated with the resource, wherein a real-time interaction session is facilitated by selection of an interactive element associated with the resource; tracking positions of the interactive elements within the search results; applying weights to the monitored presentations according to the tracked positions; determining a ranking for the resource profile of the resource, wherein the ranking is determined as a function of the weighted presentations of the interactive elements associated with the resource and successes resulting from selection of the interactive elements; and determining a ranked order of resource profiles using rankings of the resource profiles.