Patent ID: 9699309
Date: 2017-07-04
CPC Classifications: H04M

Claim:
1. A system for managing phone addresses in marketing campaigns, wherein a first plurality of marketing communications are associated with a first marketing campaign, a second plurality of marketing communications are associated with a second marketing campaign, wherein the second plurality and the first plurality have different marketing communications, the system comprising: A computing device; a telephony interface configured to be coupled to a Public Switched Telephone Network (PSTN); non-transitory media storing instructions readable by the computing device, that when executed by the computing device, cause the computing device to: associate a first pool of phone addresses with a the first marketing campaign; associate a second pool of phone addresses with the second marketing campaign; assign plural specific phone addresses of the pools to plural specific marketing communications associated at least one of the phone addresses of at least one of the pools with one of the marketing communications; subsequent to the assignation of the pools of phone addresses with the marketing campaigns, receive, via the telephony interface, a first call directed to a first phone address from the pools of phone addresses, wherein the first call is associated with call signaling information, and wherein the call signaling information includes a calling phone address; prior to answering the first call, determine if the first phone address is assigned to any of the specific marketing communications; and based at least in part on determining that the first phone address is unassigned to the specific marketing communications, identify the first call as a candidate spam call, and: reject the first call as a spam call, or store a call block indication in association with the calling phone address included in the call signaling information, or both reject the first call as a spam call and store a call block indication in association with the calling phone address included in the call signaling information; wherein the system is further configured to: at least partly in response to a detection of a Dual-Tone Multi-Frequency (DTMF) tone during a portion of a second call directed to the first phone address, wherein the detected DTMF tone is an A, B, C, or D type tone, identify the second call as a candidate spam call.