Patent ID: 9641618
Date: 2017-05-02
CPC Classifications: G06F,H04L

Claim:
1. A system, comprising: a memory to store program instructions; and a processor coupled to the memory and configured to process the stored instructions to implement; a portal system configured to provide a user interface; and a business support system configured to manage a plurality of operational support systems, wherein each operational support system supports a different service of a service provider; wherein the business support system enables user access to the different services through the portal system; wherein the business support system is configured to maintain an ontology data structure for managing the different services and provisioning resources for the different services, the ontology data structure comprising a plurality of nodes having state machines and rules associated with the nodes to translate a user request from the portal system to actions that are executed by the business support system and the operational support systems; wherein the business support system comprises: wherein the ontology data structure maintained in the ontology domain knowledge repository comprises: