Patent ID: 9542705
Date: 2017-01-10
CPC Classifications: G06F,G06Q

Claim:
1. A system, comprising: a communication monitor comprising one or more processors and configured to intercept a communication in a first format from a first service, the communication further created by a user and including an image and an audio portion; a recommendation engine comprising one or more processors and configured to convert the audio portion to waveform, analyze background sounds in the waveform, detect an intent to transact within the communication based at least in part on a search performed on user profiles of other users identified in relationship information contained in a user profile for the user stored in a social platform database and at least in part on the analyzed background sounds, perform image recognition on the image to identify a product within the image that matches an item in a database of items, generate a search query for items related to the matched item, send the search query to a database of items available at an ecommerce service, and receive query results indicating locations of product pages where each of a plurality of related items are available for purchase at the ecommerce service; and a posting module comprising one or more processors and configured to post a reply communication to the first service in the first format, the reply communication including the locations of product pages.