Patent ID: 9626199
Date: 2017-04-18
CPC Classifications: G06F,G06Q,G07F,G10L,H04M

Claim:
1. A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors of a kiosk configured to execute the method, comprising: detecting, at the kiosk, an event that triggers a change in mode of operation for the kiosk, and detecting the event as a command sent directly from a mobile device of a user to the kiosk once the kiosk detects the mobile device within a predefined range of the kiosk and initiates a connection to the mobile device by the kiosk sending an audible communication to the mobile device of the user indicating that the mobile device is within the predefined range: acquiring, by the kiosk, configuration information for the changed mode and one or more references to agents that interact with an existing interface of the kiosk, the configuration information defining additional visual information and placement for the additional visual information and existing visual information for the existing interface, wherein the acquiring further includes injecting non-visible tags into screen definitions for the existing interface that are recognized and processed by the agents to handle exception conditions, wherein the said non-visible tags are actively ignored by the existing interface of the kiosk; processing, by the kiosk, the one or more agents to overlay the additional visual information and the existing visual information in the placement defined by the configuration information on a display of the kiosk, the additional visual information relevant to the user who is a sight impaired user transacting at the kiosk; and interacting, via the kiosk, with the user to navigate and transact with the kiosk using the additional visual information and the agents overlaid on top of the existing interface.