Patent ID: 9626633
Date: 2017-04-18
CPC Classifications: G06Q

Claim:
1. A system, comprising: (a) a specific usage pattern determining module configured to determine that one or more occurrences of one or more specific patterns of usage by one or more end users of one or more non-communication (NC) productivity applications have occurred, the specific usage pattern determining module being configured to determine that the one or more occurrences of the one or more specific patterns of usage have occurred by a process that includes collecting and monitoring textual data acquired at least partly via the one or more NC productivity applications, at least in part via one or more first NC productivity application interfaces, wherein the specific usage pattern determining module includes at least a data collecting module configured to at least collect the textual data acquired at least partly via the one or more NC productivity applications; and (b) a message access providing module configured to provide access to one or more particular messages to the one or more end users, the access through one or more channels of one or more second NC productivity application interfaces that are designed to provide access to the one or more NC productivity applications by the one or more end users, the message access providing module configured to be responsive at least in part to the specific usage pattern determining module, the message access providing module including at least: wherein at least one of the specific usage pattern determining module or the message access providing module is implemented, at least in part, with at least one of a processing device or a memory device.