Patent ID: 9610494
Date: 2017-04-04
CPC Classifications: A63F,G09B

Claim:
1. A method comprising: representing a plurality of users of a virtual environment within an enterprise using for each an avatar within the virtual environment, the virtual environment residing on one or more computers; automatically collecting data via a network from a plurality of enterprise data systems comprising at least a customer relationship management (CRM) system and pertaining to one or more of the users' historical activities not associated with the virtual environment relating to each of the users' performance on business-related tasks within the enterprise; comparing a first user's performance of assigned tasks not associated with the virtual environment to performance of a set of other users and assigning a value for the first user based on the comparison and updating a game engine with the assigned value; awarding game-related incentives within the virtual environment to the first user in the virtual environment based on the assigned value; modifying the first user's avatar within the virtual environment based on the game-related incentives awarded to the first user; providing information regarding the first user's achievements or incentives to at least a second user involved in activities related to the business-related tasks not associated with the virtual environment performed by the first user; and updating the collected data in the virtual environment as the data pertaining to the performance of users changes.