Patent ID: 9723084
Date: 2017-08-01
CPC Classifications: H04L,H04M

Claim:
1. An inter-agent cross-blade-server calling method, comprising: receiving, by a source blade server, to which an agent initiating a call gets registered or logs in to, a call request message from an agent initiating a call; parsing, by the source blade server, the call request message to determine that the call request message is a message to be transmitted to a target blade server, which a called agent gets registered or log in to; wherein the target blade server and the source blade server are different blade servers; transmitting, by the source blade server, an information acquisition request message to the target blade server to request acquisition of a related registration and login information of the called agent at the target blade server; receiving, by the source blade server, from the target blade server, the related registration and login information according to the information acquisition request message; saving, by the source blade server, the related registration and login information of the called agent; and generating, by the source blade server, a session at the source blade server between the agent initiating a call and the called agent according to the related registration and login information of both the called agent and the agent initiating the call.