Patent ID: 9563782
Date: 2017-02-07
CPC Classifications: G06F,H04L

Claim:
1. A method comprising, by a computer system: receiving a request from a controlling user to publish particular content for automated self-service access; determining at least one topic of the particular content; allowing the controlling user to select need-to-know criteria, the need-to-know criteria comprising one or more thresholds relating to a prevalence of the at least one topic in logged conversations of a requesting user on a communications platform; allowing a controlling user to select a trust threshold, wherein the trust threshold relates, at least in part, to a quantitative analysis of logged behavior of a requesting user on the communications platform; generating based, at least in part, on the need-to-know criteria and the trust threshold, a self-service access policy for the particular content; and activating the self-service access policy as to the particular content.