Patent ID: 9577867
Date: 2017-02-21
CPC Classifications: G06Q,H04L

Claim:
1. A method for determining a time before a recipient views a communication, the method comprising: a computer receiving a communication from a sender in a collaboration application; the computer determining one or more attributes of the communication, the attributes including at least a recipient of the communication; the computer determining a plurality of viewing data for the recipient of the communication, including: the computer determining, based, at least in part, on the one or more attributes of the communication and the plurality of viewing data for the recipient, a time before the recipient views the communication in the collaboration application, wherein the time before the recipient views the communication is an expected time lapse estimate of when the recipient views the communication after receiving the communication from the sender in the collaboration application; the computer determining one or more alterations to the communication; and the computer sending the one or more alterations to the communication to the sender.