Patent ID: 9667776
Date: 2017-05-30
CPC Classifications: H04M

Claim:
1. A system for bi-directional quality testing of a telephony system or network using an audio generation device, comprising: a computer comprising a processor, a memory, and a plurality of programming instructions stored in the memory and operable on the processor, wherein the plurality of programming instructions is configured to: (a) connect to a communication endpoint on one end of a call; (b) listen through an analog interface of the communication endpoint for known commands and reference audio originating from a prescribed call generation device; (c) record signals and audio presented during the call; (d) process signals and audio; (e) calculate voice quality for downstream audio; (f) generate an upstream reference audio to facilitate the calculation of Mean Opinion Score at the prescribed call generation device; (g) generate signals and audio for use during testing sequence; (h) compare files for quality assessment; (i) store files locally; and (j) allow prescribed remote access via in-band audio signaling or via an adjunct network.