Patent ID: 9557807
Date: 2017-01-31
CPC Classifications: G06F,G06Q

Claim:
1. A method comprising: receiving an image of a piece of data center equipment of a multi-tenant data center via an image capture device of a portable device of a user while the user is located in proximity to the data center equipment piece; sending a query to an augmented reality manager of the multi-tenant data center, the query including the image, an identity of the user and location information regarding a location of the portable device in proximity to the data center equipment piece; receiving overlay information responsive to the query from the augmented reality manager and dynamically displaying the overlay information to correspond to a view of the piece of data center equipment on a display of the portable device, the overlay information targeted to the user based on the user identity; and communicating between the portable device and a remote control system of the multi-tenant data center coupled to the augmented reality manager via the augmented reality manager to cause at least one of a remote control operation, a diagnostics operation and a debugging operation using one or more tools of the remote control system to perform maintenance on at least one component of the data center equipment piece, the data center equipment piece corresponding to a server rack, wherein the overlay information includes status information obtained from one or more sensors of the server rack and further identifies a failure status of the at least one component, the failure status obtained from an event monitoring system of the multi-tenant data center coupled to the augmented reality manager, and wherein the overlay information is of different types of information according to a type of user based on the user identity.