Patent ID: 9749394
Date: 2017-08-29
CPC Classifications: F16B,H04L,H04W

Claim:
1. A method of transmitting an alert from a computer system that comprises at least one processor, at least one network interface operatively coupled to at least one of the processors, and a computer-readable storage medium operatively coupled to at least one of the processors, the method comprising: transmitting through at least one of the network interfaces, to a client that is a computer system, first information that comprises an alert; receiving through at least one of the network interfaces second information indicating that the client has executed instructions to cause the client to present the alert visually, on an electronic display directly coupled to the client, at a first time, wherein the second information includes the first time and does not indicate whether the client has received user input acknowledging receipt of the alert; in response to receiving the second information, storing in the computer-readable storage medium a record that the first information was presented, the record comprising the first time; waiting a predetermined time immediately following transmission of the first information, during which no information is received through any of the network interfaces indicating that the client has received user input acknowledging receipt of the alert; and transmitting through at least one of the network interfaces, to a destination that is not the client, third information indicating that the alert has not been acknowledged within the predetermined time.