Patent ID: 9639851
Date: 2017-05-02
CPC Classifications: G06Q

Claim:
1. A computer-implemented process performed by a server computer supporting multichannel access to promotions delivered to consumer devices for redemption at points of sale, comprising: accessing computer storage media in which a database is stored, the database include data representing user profiles, including data associating the user profiles with channel identifiers and data associating the user profiles with promotion identifiers, wherein each user profile in the database includes data representing a consumer, wherein each channel identifier associated in the database with a user profile for a consumer represents a communication channel for communication with a consumer device for the consumer, wherein each promotion identifier is associated in the database with data, stored in the database, defining a promotion; delivering instances of the promotions associated with the user profiles using the communication channels identified by the channel identifiers associated with the user profiles, such that multiple instances of a same promotion are delivered over multiple communication channels to consumer devices for a same consumer; receiving data over a computer network indicating redemption of an instance, associated with a consumer, of a promotion; in response to redemption of one instance among two or more instances of a same promotion delivered to consumer devices for a consumer, marking the promotion as redeemed in the database with respect to the multiple communication channels associated with the consumer.