Patent ID: 9656161
Date: 2017-05-23
CPC Classifications: A63F

Claim:
1. A system configured to facilitate assumption of an identity of a player in an online game, the system comprising: one or more processors configured by machine-readable instructions to: receive help requests from the players; and provide access to the online game as the players for support personnel on a support client computing platform, separate and distinct from the client computing platforms, to facilitate remediation of the help requests by the support personnel such that as part of remediating a first help request from the first player, access to the online game as the first player is provided for the support personnel by effectuating transmission of the first private key to the support client computing platform, wherein providing access to the online game as the players includes enabling the support personnel to interact with the instance of the online game as the first player by performing game functions within the online game as the first player, and wherein subsequent to transmission of the first private key to the support client computing platform, the support client computing platform is authenticated to the first player account enabling the support personnel to access the online game as the first player, such that the support personnel does not have access to the first player's security login information and is still able to access the online game as the first player.