Patent ID: 9740990
Date: 2017-08-22
CPC Classifications: G06Q

Claim:
1. A system for managing reservations of goods or services or activities and subsequent redemptions thereof at a remote site as an event, said site having a plurality of good or service experience clients or servers, each good or service experience client or server providing access to redeemable goods or services to multifactored authenticated users after interrogation, wherein at least one of said good or service experience clients or servers allows access to goods or services or activities that are not available at other good or service experience clients or servers, said system comprising: a managing server; the plurality of good or service experience clients and servers, said good or service experience clients and servers receiving data associated with the authenticated users and their reservations of goods or services or activities, said good or service experience clients and servers including one client or one server corresponding to reservation data in at least one good or service experience redemption window and having responsibility for allowing access to specific goods or services at said corresponding good or service experience clients or servers and for confirmation of redemption at said corresponding good or service experience clients or servers, said good or service experience clients and servers including an interface for communicating with said managing server, said good and service experience clients and servers accessing, from said managing server, a plurality of queues with information for fulfillment of individual goods and services, said queues including event queues identifying each good or service experience client or server within said remote site at which reserved goods or services are to be redeemed and identifying, when each good or service experience client or server is responsible for redemption according to a specific order of redemption or specific times of redemption; a computer mediated communications network over which said good or service experience clients and servers and said managing server send and receive information; a plurality of non-transitory portable devices in possession of said authenticated users of said system, said of non-transitory portable devices including machine-readable labels, each storing an identifier relating to an online account of an authenticated user; wherein said non-transitory portable devices comprise a jewelry, a watch, a necklace, a ring, a bracelet, a mobile telephone, a personal digital assistant (PDA), a portable game system, a smart card, or other swip-able or insertable articles; a plurality of interrogation devices responsive only to said machine-readable labels having said identifier for interrogating said machine-readable labels having said identifier, and causing comparison of said identifier with data in said queues to verify that each of said authenticated users have reservations, wherein: said managing server grants access of said event queues to each good or service experience client or server which receives reservations from said event queues for an authenticated users of said good or service experience client or server, wherein said authenticated users are due for reservation redemption, corresponding to reservation data in at least one good or service experience redemption window, said managing server receiving said confirmations of redemptions from each said good or service experience client or server at which said authenticated users are granted access to goods or services corresponding to reservation data in the at least one good or service experience redemption window; wherein said good or service experience client or servers include a plurality of point of sales clients, and a plurality of media playback systems, wherein each said media playback system includes a media playback server, public display device, automation systems, and an audio processor for providing services or access to goods and services to said authenticated users, and said point of sales clients and media playback servers are connected to an associated one of said interrogation devices, wherein said point of sales clients and media playback systems receive data from said one interrogation device of said interrogation devices, wherein said point of sales clients and media playback systems are configured to associate and record event data with an identifier from one of said machine readable labels through use of said queues, and output data regarding a transaction, said clients and servers being configured to permit a authenticated user to complete transactions involving, said event data and said identifier on said machine-readable label; and said point of sales clients and media playback systems connected to the associated one of said interrogation devices, execute audio playback, video playback, or environmental feedback after receiving data from one of said machine readable labels; and said point of sales clients and media playback systems connected to the associated one of said interrogation devices, initiate a checking of reservation status on the good or service experience clients and servers corresponding with the good or service experiences redemption windows after receiving data from one of said machine readable labels; and said point of sales clients and media playback systems connected to the associated one of said interrogation devices, prepare for redemption, the goods or services clients and servers corresponding with the good or service experience redemption windows after receiving data from one of said machine readable labels.