Patent ID: 9667663
Date: 2017-05-30
CPC Classifications: H04L,H04M,H04W

Claim:
1. A secure electronic message exchange system, comprising: a control platform located outside of an institution; a secure platform coupled to the control platform; and a safe terminal coupled to the control platform, the safe terminal being isolated from an internet, the safe terminal configured to: wherein the control platform is configured to: receive the electronic message from the safe terminal, perform an automated security scan of the electronic message, authenticate the user by determining whether the user is an approved contact for the inmate, and based on the automated security scan and the authentication of the user, forward the electronic message to the secure platform, and forward a notification associated with the electronic message to a device associated with the user, and wherein the secure platform is configured to: receive a login request from the device associated with the user in response to receiving the notification associated with the electronic message, approve the login request from the user, provide secure web-based access to the user upon approval of the login request, and facilitate a subsequent electronic message conversation between the inmate and the user using the secure web-based access.