Patent ID: 9741034
Date: 2017-08-22
CPC Classifications: G06Q

Claim:
1. A non-transitory computer-readable medium having a plurality of computer instructions, that, when executed by a computing device, cause the computing device to at least: obtain, from a first merchant computing device associated with a first merchant, a reporting for an item listing for an item offered for sale through an electronic commerce system, wherein the item listing includes information created by a second merchant computing device associated with a second merchant, and wherein the reporting comprises a complaint for the item listing; present, via an electronic evaluation forum, the reporting to a plurality of other merchant computing devices associated with a plurality of other merchants associated with an item category that is associated with the item for the item listing; obtain a plurality of evaluations of the reporting from the plurality of other merchant computing devices via at least one network page comprising at least one user interface that facilitates submitting and evaluating the reporting; weight the plurality of evaluations based at least in part on a plurality of authority levels associated with the plurality of other merchants to generate a plurality of weighted evaluations, wherein the plurality of authority levels correspond to a respective level of expertise for respective ones of the plurality of other merchants, the plurality of authority levels being based at least in part on at least one of: generate a net evaluation of the reporting based at least in part on the plurality of weighted evaluations; and determine to initiate at least one of a plurality of correction events based at least in part on the net evaluation of the reporting, wherein at least one of the correction events comprises at least one of: