Patent ID: 9542302
Date: 2017-01-10
CPC Classifications: G06F

Claim:
1. A system comprising: an intervening server configured to be connected to a network and provide a network communication service; an information processing apparatus configured to be connected to the network, wherein the information processing apparatus includes a first client capable of using the network communication service provided by the intervening server; and an image forming apparatus configured to be connected to the network, wherein the image forming apparatus includes an application, a debugger capable of performing a debugging operation on the application, and a second client capable of using the network communication service provided by the intervening server; wherein the first client is configured to i) send debug command information that includes a first Internet Protocol (IP) address of the image forming apparatus, a debug command and a first universally unique identifier (UUID) to the intervening server, ii) periodically request for operation log information that includes a second IP address of the information processing apparatus, an operation log and a second UUID from the intervening server, iii) receive the operation log information from the intervening server, and iv) if the first UUID matches the second UUID store the operation log associated with the debug command; and wherein the second client is configured to i) periodically request for the debug command information from the intervening server, ii) receive the debug command information from the intervening server, iii) acquire the operation log that is obtained by operating the application in response to the debug command, and iv) send, to the intervening server, the operation log information that includes the operation log and the second UUID included in the debug command information; and wherein a firewall in the information processing apparatus and a firewall in the image forming apparatus are both set so that outbound access is permitted but inbound access is denied, and a firewall in the intervening server is set so that inbound access is permitted but outbound access is denied.