Patent ID: 9736040
Date: 2017-08-15
CPC Classifications: H04L,H04W

Claim:
1. A computer program product for monitoring delivery of text messages related to network traffic between a user's electronic system and a solution server, the computer program product comprising a computer readable storage medium having program code embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, and wherein the program code readable and executable by a processor to perform a method comprising: capturing, by a capture server, a network traffic message from a user's electronic system to a solution server, wherein the capture server is capable of monitoring a network over which the network traffic message is transmitted, and wherein the network traffic message is a request for specific information from the solution server; in response to capturing the request for the specific information from the solution server, capturing, by the capture server, a text message from the solution server to a text message gateway, wherein the text message is constructed to include the specific information being requested, wherein the text message is addressed to the user's electronic system, and wherein the capture server is unable to monitor a wireless network used to communicate between the text message gateway and the user's electronic system; monitoring, by the capture server, a text message log within the user's electronic system, wherein the text message log contains a record of text messages received by the user's electronic system; and in response to the text message log containing no record of the text message from the solution server within a predetermined length of wait time, the capture server generating and transmitting an alert message to the solution server.