Patent ID: 9582153
Date: 2017-02-28
CPC Classifications: G06F,G06Q,H04L

Claim:
1. A computer-implemented method comprising: identifying a first and a second user using applications in a software as a service (SaaS) environment; compiling respective customer mappings for the first user and the second user in the SaaS environment, wherein compiling the customer mapping comprises: responsive to identifying a first variable term associated with the first user and a second variable term associated with the second user have functionally equivalent definitions using the compiled customer mapping, replacing the second variable term associated with the second user with the first variable term associated with the first user; receiving one or more user inputs from the second user that accessed a first application of the applications in the SaaS environment that the first user has also accessed, wherein the one or more inputs are not included in the variable term database, responsive to receiving the one or more user inputs, parsing the one or more user inputs to identify variable terms from the one or more user inputs, verifying that the identified variable terms have functionally equivalent definitions to variable terms included in the variable term database, and replacing the identified variable terms to optimize communications between the first and the second user; generating a first display for the first variable term associated with the first user that replaced the second variable term associated with the second user, wherein the first display includes a pop-up interface that comprises the second variable term associated with the second user that was replaced and one or more definitions for the second variable term associated with the second user that was replaced; responsive to the second user accessing the first application of the applications in the SaaS environment that the first user has also accessed, determining whether the first variable term associated with the first user and the second variable term associated with the second user have changed; responsive to determining that the first variable term associated with the first user and the second variable term associated with the second user have changed, updating the first variable term associated with the first user and the second variable term associated with the second user in the variable term database; updating the first display for the updated first variable term associated with the first user; and responsive to identifying a third variable term associated with the first user and a fourth variable term associated with the second user have functionally equivalent definitions, generating a second display for the third variable term associated with the first user, wherein the second display includes a pop-up interface that comprises the fourth variable term associated with the second user that has a functionally equivalent definition to the third variable term associated with the first user and one or more definitions for the fourth variable term associated with the second user.