Patent ID: 9608929
Date: 2017-03-28
CPC Classifications: G06F,G06Q,H04L

Claim:
1. A computer-implemented method for effective queue management by dynamically providing additional resource information, the method comprising: receiving, at an access management system, a first communication from an electronic device associated with a user, the first communication including first data representing a first request to associate the user with a first access right to a first resource; calculating a position in a first queue for storing an identifier code in response to the received first communication, the identifier code corresponding to the first request, the first queue storing a plurality of identifier codes, each of the plurality of identifier codes corresponding to an additional request to associate an additional user with an additional access right to the first resource; identifying a number of positions in the first queue before the identifier code is to be processed, processing the identifier code corresponding to enabling association of the user with the first access right; determining a queue protocol from amongst a plurality of queue protocols, the queue protocol facilitating management of the plurality of identifier codes stored in the first queue; accessing additional resource data from one or more data stores, the additional resource data representing a plurality of additional resources; dynamically identifying a set of additional resources from the plurality of additional resources, the identification of the set of additional resources being based, at least in part, on the queue protocol, and transmitting a second communication to the electronic device, the second communication including second data representing the identified set of additional resources, the transmission of the second communication enabling display of the set of additional resources on the electronic device.