Patent ID: 9723136
Date: 2017-08-01
CPC Classifications: H04M,H04W

Claim:
1. A system, comprising: a memory; and a processor coupled to the memory, wherein the processor performs operations, the operations comprising: storing in a token value store of a computational device controlled by an entity, a number that is recognized by an individual, wherein the number is provided by the entity to the individual, wherein the computational device is coupled to a telephony device, and wherein an audio segment is recorded by the individual and stored in the computational device; initiating, via the telephony device having a speaker and a microphone that are configurable to be enabled or disabled, an electronic communication to the individual in response to the speaker and microphone being both enabled; indicating by the entity a name that identifies the entity to the individual, and requesting the individual to hear an audio that includes the audio segment and an audio rendering of the number to the individual to authenticate the entity to the individual; playing the audio to the individual to authenticate the entity to the individual, in response to the initiating of the electronic communication to the individual, subsequent to requesting the individual to hear the audio; and in response to playing the audio, requesting the individual to provide an account of the individual.