Patent ID: 9686144
Date: 2017-06-20
CPC Classifications: H04L,H05K

Claim:
1. A method comprising: receiving an identifier of a second device on a network from a first reporting agent engine on a first device on the network, wherein a portion of the first reporting agent engine is part of a system administration agent program; instructing the first device to deploy at least a portion of the system administration agent program to the second device, wherein the at least a portion of the system administration agent program is implemented as a second reporting agent engine on a subsystem that includes the second device; receiving agent reports associated with the system administration agent program from the first reporting agent engine and the second reporting agent engine; determining whether to generate issue reports in real-time based upon characteristics of events determined from the agent reports; generating the issue reports for the events from the agent reports, wherein the issue reports are generated in real-time if it is determined to generate the issue reports in real-time based upon the characteristics of the events determined from the agent reports; updating a system administration datastore in real-time based on the issue reports, wherein the updating results in a real-time update.