Patent ID: 9614745
Date: 2017-04-04
CPC Classifications: G06F,H04L

Claim:
1. A method of providing centralized diagnostic services to a plurality of heterogeneous computing environments deployed at different data centers on different networks, the method comprising: establishing, by a centralized diagnostic tool executing on one or more servers of a first network, a connection to a server on a second network of a data center of a plurality of data centers, each of the plurality of data centers deploying a computing environment with one or more components configured differently from one or more components of a second computing environment of a second data center of the plurality of data centers; validating automatically, by the centralized diagnostic tool, a configuration of at least one of the one or more components of the computing environment based on a corresponding configuration file received from the server for the at least one component; establishing, by the centralized diagnostic tool, a virtual device simulating a client application executing on a client device on the first network to communicate with the at least one component on the server of the second network, the client application configured to communicate with the at least one component of the computing environment on the second network; transmitting, by the virtual device, a request to the at least one component, the request automatically initiated by the centralized diagnostic tool using a predetermined protocol flow comprising a flow of a plurality of request and response pairs between the client application and the at least one component based on at least a type of the at least one component; and receiving, by the virtual device from the at least one component, a response to the request indicative of a status of the computing environment.