Patent ID: 9661164
Date: 2017-05-23
CPC Classifications: G06K,H04N

Claim:
1. An operation guiding apparatus comprising: a processor; and a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising: an operation section that receives an operation from a user; a first detection section detects a user in front of the operation section; a confirmation processing section that confirms, according to the detection result of the first detection section, the existence of a user operating the operation section; a determination processing section that determines whether or not the operation section receives an operation from the user within a first predetermined time after the confirmation processing section determines the existence of the user; a guidance information output section that outputs guidance information for guiding the user in operating the operation section if the determination processing section determines that no operation is received from the user; and a second detection section that detects a user moving around the operation section, wherein the second detection section detects a user moving around the operation section in a first detection direction which faces the side opposite to the position of the operation section and in a second detection direction which faces the operation section when compared with the first detection direction; after the user is detected by the second detection section in the first and the second detection direction and kept detected by the first detection section for the second predetermined time, then the confirmation processing section confirms the user as a user operating the operation section; after the confirmation processing section confirms the existence of the user, the determination processing section outputs basic information and determines that no operation is received from the user if no operation is carried out within the first predetermined time based on the basic information; and the guidance information output section outputs the guidance information corresponding to the basic information if the determination processing section determines that no operation is carried out based on the basic information.