Patent ID: 9712594
Date: 2017-07-18
CPC Classifications: G06F,G06Q,H04L

Claim:
1. A computer based method for pushing applications to a website visitor during co-browsing, the method comprising: storing, in a memory device of a web-based server, one or more applications configured to receive an input from at least the website visitor and display information to the website visitor; initiating, by a processor of a web-based server, a co-browsing session between an operator of the website and the website visitor over a communications interface; selecting, by the processor, an application of the one or more applications to push to the website visitor over the communications interface; configuring, by the processor, the application for a specific use by the website visitor; pushing, by the processor, the application to the website visitor over the communications interface after the initialization of the co-browsing session; and co-browsing, by the processor, the application with the website visitor such that the operator and the website visitor can both interact with the application in a collaborative manner.