Patent ID: 9602662
Date: 2017-03-21
CPC Classifications: H04M

Claim:
1. A method for verifying a telephone caller origin carried out at a security application, comprising: receiving, by a first telephone device of a first user entity from a second telephone device of a second user entity, a first telephone call; subsequent to receipt of the first telephone call, receiving, by the first telephone device and from the first user entity, first user input indicative of a desire to mute the first telephone device with respect to the first telephone call; responsive to the receipt of the user input, muting, by the first telephone device, the first telephone device with respect to the first telephone call while maintaining as active the first telephone call; subsequent to the muting, receiving, by the first telephone device and from the first user entity, second user input indicative of a request to activate a security process, with the second user input being a verbal statement spoken out loud by the first user into the first telephone device, which verbal statement is indicative of a purported entity that is purportedly making the first telephone call; in response to receipt of the second user input, activating the security process during the active telephone call received at a device associated with a first call identifier, with the security process including: receiving, by the first telephone device and from the third telephone device, a returned query result confirming that the telephone call is from the purported entity; and responsive to receiving the returned query result, unmuting the first telephone device with respect to the first telephone call so that the first telephone call can interactively continue.