Patent ID: 9706134
Date: 2017-07-11
CPC Classifications: H04N

Claim:
1. A method of storing a real-time video transaction between a client device and an agent device, comprising: receiving a client video frame from the client device, the client video frame including client video frame data; receiving an agent video frame from the agent device, the agent video frame including agent video frame data; encoding the agent video frame data for transmission in real-time to the client device; resizing a predetermined area of the agent video frame to obtain a resized agent video frame, the resized agent video frame including agent overlay data; overlaying the agent overlay data on top of the client video frame data; encoding the client video frame data with the agent overlay data for storage in a same video file; and reusing at least the encoded client video frame data for transmission of at least the encoded client video frame data in real-time to the agent device.