Patent ID: 9736253
Date: 2017-08-15
CPC Classifications: G06Q,H04L

Claim:
1. A method, comprising: determining, by a processor operating as part of an online community advocacy management platform, user-generated activity within an online community associated with a non-registered participant, wherein user-generated activity comprises one or more of comments, likes, sourced topics, sourced ideas, followers, shares, or flags; determining, by the processor, available identification (ID) information of the non-registered participant; determining, by the processor, whether the non-registered participant has a ghost profile for the online community based on the ID; in response to no ghost profile, generating, by the processor, a ghost profile for the non-registered participant in the online community advocacy management platform, wherein a ghost profile provides a log of user-generated activity in a social media forum of an online community by a corresponding non-registered user based on the ID, and logging the user generated activity in on a cache memory within the online community advocacy management platform; in response to having a ghost profile, logging, by the cache memory the user-generated activity by the non-registered user within the associated ghost profile; and in response to generating the ghost profile for the non-registered participant, activating access to the ghost profile for the non-registered user on the online community advocacy management platform for at least an administrator, wherein the processor builds an advocacy score within the ghost profile of the non-registered participant based upon, at least in part, the logged user-generated activity; registering the non-registered user to a registered user; and populating a registered profile of the registered user with logged activity from the associated ghost profile.