Patent ID: 9538143
Date: 2017-01-03
CPC Classifications: G06Q,H04N

Claim:
1. An interactive visitor assistance and monitoring system comprising: a first client device configured to receive and display live video of a reception area of a building and to capture and transmit live video of a receptionist remote from the reception area; a kiosk installed at the reception area of the building, the kiosk comprising a sensor that detects whether an individual at the reception area is an employee or a visitor, wherein the kiosk: a plurality of second client devices each at an occupant's location, each of the plurality of second client devices configured to capture live video of the occupant at its location; wherein before the selected occupant is identified by the visitor, the kiosk and the first client device exchange live video of the visitor and the receptionist; wherein only after the selected occupant is identified by the visitor, the kiosk and the first client device exchange live video of the visitor and the selected occupant.