Patent ID: 9680782
Date: 2017-06-13
CPC Classifications: H04L

Claim:
1. A method comprising: processing, using a plurality of strategy modules implemented on a server system, an email to identify relevant content included in the email, where the plurality of strategy modules include a first strategy module for identifying relevant content in emails from a first message provider and a second strategy module for identifying relevant content in emails from a second message provider; generating, by the first strategy module, a first identified relevant content and a first corresponding confidence score, where the first confidence score is based on a first pattern that corresponds to a first type of message boundary that separates a reply email from a previous email in a thread; generating, by the second strategy module, a second identified relevant content and a second corresponding confidence score, where the second confidence score is based on a second pattern that corresponds to a second type of message boundary that separates the reply email from the previous email in the thread; comparing, by a strategy manager, the first corresponding confidence score and the second corresponding confidence score; selecting, by the strategy manager, the first identified relevant content as a selected identified relevant content when the first corresponding confidence score is greater than the second corresponding confidence score based on the comparison, where each confidence score is based on how closely the pattern detected in the email matches the message boundary pattern that the plurality of strategy modules can be configured to detect; and displaying the selected identified relevant content that has the highest corresponding confidence score.