Patent ID: 9542829
Date: 2017-01-10
CPC Classifications: G08B,H04M,H04W

Claim:
1. A method of enabling a notification recipient to establish a voice communication session with an alarm system in response to the alarm system detecting an event, the method comprising: receiving monitoring data, the monitoring data being transmitted by a communication module included in the alarm system in response to the alarm system detecting an event and the monitoring data indicating the event, wherein the event is not associated with an alarm condition; subsequent to receiving the monitoring data indicating the event: based on identifying the particular notification recipient, accessing communication information configured for use in establishing a voice communication session between a mobile device associated with the particular notification recipient and the communication module included in the alarm system; and facilitating establishment of a voice communication session between the mobile device associated with the particular notification recipient and the communication module included in the alarm system based on the accessed communication information.