Patent ID: 9729592
Date: 2017-08-08
CPC Classifications: G06F,H04L

Claim:
1. A system for providing electronic assistance to a plurality of users, the system comprising: a first hardware computing device coupled to a network and executing a first set of specific computer-executable instructions that, when executed, cause the first hardware computing device to operate one or more virtual assistant platforms; a plurality of virtual assistants located within a second hardware computing device coupled to the network and executing a second set of specific computer-executable instructions, including a device client software installed on the second hardware computing device, each of the plurality of virtual assistants comprising at least one customized configuration for the second hardware computing device, and each of the virtual assistants being accessible by one of the plurality of users and being configured to use one or more of the virtual assistant platforms to communicate with another of the plurality of virtual assistants; one or more shared data stores accessible by each of the virtual assistants, the shared data stores providing the virtual assistants with shared capabilities; and a network topology within which the one or more virtual assistant platforms are arranged, the network topology determining parameters for communication between each of the plurality of virtual assistants.