Patent ID: 9720760
Date: 2017-08-01
CPC Classifications: G06F,H04W

Claim:
1. A method of mitigating a wireless networking problem of a wireless network, comprising: determining, by an analytics engine, a problem associated with the wireless network, wherein the analytics engine is operative as a central intelligence for detection, analyzing, classifying, root-causing, or controlling the wireless network; receiving, by the analytics engine, a collected user input and state information; mapping, by at least the analytics engine, a problem signature of the user input and the state information to at least one of a number of possible problem network conditions; determining, by the analytics engine, instructions for alleviating the problem based on the mapping of the problem signature; providing, by the analytics engine, the instructions; and wherein the analytics engine comprises a global analytics engine to process a subset of user input and state information collected from a plurality of local analytics engines, the state information corresponding to devices associated with respective local analytics engines.