Patent ID: 9571445
Date: 2017-02-14
CPC Classifications: G06F,G10L,H04L,H04M,H04W

Claim:
1. A system for managing communications and contact information relating to one or more users transmitted over one or more communication networks, the users using a voice-enabled device connected to the one or more communication networks, said system comprising: a computer; a database connected to the one or more communication networks, said database configured to store contact information relating to the one or more users and one or more stored digital commands corresponding to one or more voice-enabled tasks for managing the communications and contact information relating to the one or more users; and one or more clusters of servers connected to the one or more communication networks and including at least one voice server configured with a speaker-independent speech recognition capability wherein the speaker-independent speech recognition capability is configured to receive speech input from the one or more users provided via the voice-enabled user device and via the one or more communication networks and wherein the speech input expresses one or more natural voice commands, the speaker-independent speech recognition capability configured to process the natural voice commands by comparing the natural voice commands to the one or more stored digital commands to determine the one or more voice-enabled tasks to be performed by the computer on the one or more servers and to execute the one or more voice-enabled tasks and unified messaging relating to the one or more voice-enabled tasks, wherein the one or more voice-enabled tasks to be performed is selected from a group of tasks including 1) managing a particular user's contact information, 2) managing a communication for said particular user, and 3) retrieving information relating to said particular user from a second server via the one or more communication networks.