Patent ID: 9720758
Date: 2017-08-01
CPC Classifications: G06F

Claim:
1. A method for reducing storage device vulnerability to degraded performance, data unavailability or data loss, the method comprising: by a processor configured to execute computer code instructions stored in a memory: storing debug data associated with at least one storage device; obtaining data for the at least one storage device; performing an analysis including the obtained data, the stored debug data, and a software panic analysis; proactively identifying one or more issues and one or more proactive action plans for resolution based upon the analysis; and providing a report to one or more users including the one or more proactively identified issues and the one or more proactive action plans; wherein the obtained data includes a stack trace and zero or more of: a core dump file or a memory dump, wherein the one or more proactively identified issues include an issue with load balancing and hardware interconnect, and the obtained data further includes: a) device configuration information, b) data of cache and memory utilization, and c) at least one hardware, software, or network characteristic that includes at least one of flow control information and number of retransmits.