Patent ID: 9569752
Date: 2017-02-14
CPC Classifications: G06Q,H04L

Claim:
1. A method comprising: in response to a predefined sequence of characters being input within a first communication session at a first computing device, generating a predefined actionable icon that is displayed within the first communication session for at least one of the first computing device and a second computing device, wherein the predefined actionable icon comprises an actionable message; initiating the actionable message within the first communication session at the first computing device that is associated with the generated icon, wherein the initiating the actionable message includes obtaining contact information for users of the first and second computing devices to enable initiation of a second communication session between the users; and in response to the user of at least one of the first computing device and the second computing device selecting the icon, executing an action associated with the initiated actionable message utilizing the contact information, wherein the action results in initiation of the second communication session, the first communication session comprises an email session or an instant messaging session, and the second communication session comprises an audio communication and/or a video communication between two or more users via computing devices.