Patent ID: 9749700
Date: 2017-08-29
CPC Classifications: H04N

Claim:
1. A method, comprising: accessing, by a processor, user behavior information for a program, wherein the user behavior information indicates when a plurality of users made closed captioning requests during one or more previous playbacks of the program, wherein the closed captioning requests include both on-requests and corresponding off-requests; determining, based on the user behavior information, that multiple closed captioning requests overlap during a portion of the program; calculating a start time indicating when to begin display of closed captioning information for the overlapping portion based on one or more of the on-requests associated with the overlapping portion; calculating an end time indicating when to end the display of closed captioning information for the overlapping portion based on one or more of the off-requests associated with the overlapping portion; receiving, by the processor, a request for the program from a user device; and providing, by the processor and responsive to the request, the program including the start time and the end time corresponding to the overlapping portion, wherein during a playback of the program at the user device, the closed captioning information is automatically displayed between the start time and the end time.