Patent ID: 9742935
Date: 2017-08-22
CPC Classifications: G06F,G06K,G06Q,H04L,H04N

Claim:
1. A method comprising: converting, by a processor controlled digital imaging device, an incoming physical mail item addressed to a resident of a controlled-environment facility into a digital format mail item; associating the digital format mail item with the resident by one or more processor-based computer systems; archiving a copy of the digital format mail item, associated with the resident, in an electronic database by the one or more processor-based computer systems; determining by the one or more processor-based computer systems, whether an electronic message service is available to the resident; determining, by the one or more processor-based computer systems, whether the resident is allowed to receive the physical mail item; and delivering the digital format mail item to the resident as an electronic message directed to the resident by the one or more processor-based computer systems, in response to a determination that the resident is allowed to receive the physical mail item, if an electronic message service is available to the resident.