Patent ID: 9473621
Filing Date: 2016-10-18
CPC Classification: H04L,H04M

Claim Text:
1. A method comprising: an institutional communication system providing a customer account interface to a customer outside of an institution, wherein the customer provides funds for a customer account to pay for calls made by a resident of the institution to multiple parties associated with the customer account, the multiple parties outside of the institution, the multiple parties receiving calls at one or more telephone numbers; the customer account interface receiving customer input creating called party profiles for each of the multiple parties for the customer account, wherein each of the called party profiles is associated with a respective personal identification number (PIN) used to identify which of the multiple parties accepts a respective call from the resident; the customer account interface receiving customer input specifying party-specific limitations applied to each of the called party profiles to limit how the funds may be used by each of the multiple parties for calls from the resident, the limitations providing call length limits or spending limits for calls from the resident for the called party profiles; and the institutional communication system controlling calls from the resident to the multiple parties according to the limitations.