Patent ID: 9311627
Filing Date: 2016-04-12
CPC Classification: G06F,G06Q

Claim Text:
1. A method comprising: converting, by a processor controlled digital imaging device, an incoming physical mail item to a digital format mail item; associating the digital format mail item with the resident by one or more processor-based computer systems; archiving a copy of the digital format mail item, associated with the resident, in an electronic database by the one or more processor-based computer systems; determining, by the one or more processor-based computer systems, whether the resident is allowed to receive the physical mail item; determining by the one or more processor-based computer systems, whether an electronic message service is available to the resident; delivering the digital format mail item to the resident as an electronic message directed to the resident by the one or more processor-based computer systems, in response to a determination that the resident is allowed to receive the physical mail item, if an electronic message service is available to the resident; and printing the digital format mail item, by the one or more processor-based computer systems, for distribution within the controlled-environment facility, in response to a determination that the resident is allowed to receive the physical mail item, if an electronic message service is not available to the resident.