Patent ID: 9357072
Filing Date: 2016-05-31
CPC Classification: G06F,G06Q,H04L,H04M

Claim Text:
1. A method for generating a translated number from a dialed string corresponding to a call dialed at an agent device, the method comprising: identifying, by a processor, one or more available categories associated with the agent device, each available category being either an available blocked category or an available unblocked category, each of the one or more available categories containing one or more patterns; translating, by the processor, the dialed string in response to the dialed string matching at least one pattern in the available unblocked category and matching no patterns in the available blocked category; and denying, by the processor, the call in response to the dialed string not matching a pattern in the available unblocked category or matching at least one pattern in the available blocked category, wherein the translating of the dialed string comprises: