Patent ID: 9251792
Filing Date: 2016-02-02
CPC Classification: G06F,G10L,H04L

Claim Text:
1. A computer-implemented method of verifying the identity of a speaker as an authorized user in an authorized user group through a voice user interface to a level necessary for enabling secure access to one or more services via a mobile device, the method comprising: receiving first voice information comprising a specific service request from a speaker through the voice user interface of the mobile device before verifying the identity of the speaker as an authorized user; calculating, by at least one processor, a confidence score that the speaker is an authorized user based on a comparison of the first voice information comprising the specific service request received before verifying the identity of the speaker as an authorized user with a stored voice model associated with the authorized user group and specific to the authorized user, wherein the at least one processor is included in at least one of the mobile device and a server operatively coupled to the mobile device through a communication network; interpreting, by the at least one processor, the first voice information as a specific service request; identifying, by the at least one processor, a type of service request comprising the specific service request; identifying, by the at least one processor, a minimum confidence score for initiating the type of service request comprising the specific service request; determining, by the at least one processor, whether or not the confidence score exceeds the minimum confidence score; and if the confidence score exceeds the minimum confidence score, initiating the specific service request; if the confidence score does not exceed the minimum confidence score, obtaining second voice information concerning the specific service request from the speaker through the voice user interface; calculating a confidence score based on a comparison of a combination of the first voice information comprising the specific service request and the second voice information concerning the specific service request with the stored voice model associated with the authorized user group and specific to the authorized user; and repeating the determining step.