Patent ID: 9288651
Filing Date: 2016-03-15
CPC Classification: H04W

Claim Text:
1. A method for dynamically coupling a special number call from a calling unit with at least one function-focused answering unit; the method comprising: (a) receiving said special number call at a special number call receiving facility via a network switching facility; (b) if location information relating to locus of said calling unit is received with said special number call, proceeding to step (d); (c) if no location information relating to locus of said calling unit is received with said special number call, obtaining said location information from a location determining facility coupled with at least one of said network switching facility and said special number call receiving facility; (d) evaluating service required by caller placing said special number call; (e) determining which function-focused answering units are to be included in the special number call based upon function-focused answering unit capabilities and location; (f) coupling said special number call with one or more included function-focused answering units of said at least one function-focused answering unit; (g) if treatment necessitated by said special number call is complete, proceed to step (k); (h) if treatment necessitated by said special number call is not complete, in no particular order: (i) if a change has occurred in said treatment or in said locus, repeating steps (d) through (h); (j) if no change has occurred in said treatment or in said locus, repeating steps (g) through (h); and (k) terminating the method.