Patent ID: 9424602
Filing Date: 2016-08-23
CPC Classification: G06Q

Claim Text:
1. An order receiving system that receives an order for an item requiring preparation time for provision, the order including an onsite order received from an operator at a site where the item is utilized and a remote order received over a public communication network, the order receiving system supporting start of preparation of items both in the onsite order and the remote order, comprising: a receiver that receives the remote order for the item from a customer terminal, which is connected to the order receiving system via the public communication network, and reference information, which determines a condition for starting preparation of the remote order, from the customer terminal; an input device provided at the site that receives the onsite order that is input by the operator at the site; a storage that stores the remote order and the input onsite order; a display that includes a remote order display area, in which the remote order is displayed and the input onsite order is not displayed, and an onsite order display area, in which both the remote order and the input onsite order are displayed; and an order manager that displays the input onsite order, input via the input device, in the onsite order display area on the display; displays the remote order, received by the receiver over the public communication network, in the remote order display area on the display; sets the condition for starting preparation of the remote order, based on the remote order and the reference information; determines, after receiving the remote order by the receiver, whether the set condition is satisfied for the remote order; changes an area on which the remote order is displayed from the remote order display area to the onsite order display area on the display, when it is determined that the set condition is satisfied for the remote order; and prohibits the remote order from being canceled, when the area on which the remote order is displayed is changed from the remote order display area to the onsite order display area on the display.