Patent ID: 9350864
Filing Date: 2016-05-24
CPC Classification: G06F,H04L,H04M

Claim Text:
1. A method of processing telephony sessions for a plurality of telephony clients of a service provider wherein the telephony clients are entities independent of the service provider, the method comprising the steps of: providing a platform server operated by the service provider that handles telephony sessions for the plurality of telephony clients that are independent of the service provider, the platform server programmed to perform the steps of: storing at least one telephony application for each of the plurality of telephony clients of the service provider; receiving a call to one of the telephony clients from a customer intended for the one of the telephony clients; identifying the telephony client associated with the received call from among the plurality of telephony clients of the service provider; identifying an interactive telephony application associated with the telephony client and the received call; and performing the identified interactive telephony application on the platform server on behalf of the identified telephony client and independent of any instructions from the telephony client.