Patent ID: 9262531
Filing Date: 2016-02-16
CPC Classification: G06F

Claim Text:
1. A computer-implemented method of prioritizing and highlighting chat messages, comprising: providing a processor configured for collecting user identification, comprising at least one of user identity, position title, organization, or machine identification; said processor configured for allowing a user to receive a chat message from a sender; scanning, by said processor, content of said chat message for matching keywords stored in permanent memory, the keywords including: computing, by said processor, a keyword relevance score based on the number of matching keywords detected in the content of said chat message based on said scanning; scanning, by said processor, content of said chat message for organization references including: computing, by said processor, an organization relevance score based on said organization references detected in the content of said chat message based on said scanning; said processor configured for prioritizing and highlighting said chat message based on said keyword relevance score and organization relevance score, wherein said highlighting reflects importance and relevance of said chat message to said user.