Patent ID: 9361882
Filing Date: 2016-06-07
CPC Classification: G06F,G10L

Claim Text:
1. A system for supervising an operator in a speech-driven environment comprising: an operator terminal configured for running a bi-directional speech task with an operator using text-to-speech that operates in a first spoken language, the speech task including a plurality of predefined and successive nodes that are encountered by the operator in a node-by-node progression, indicating stages of progress through the speech task; a supervisor terminal configured for running a bi-directional speech task with a supervisor in parallel with the operator terminal speech task and using text-to-speech that operates in a second spoken language that is different from the first spoken language; a communication link between the operator terminal and supervisor terminal for communicating information there between; the operator terminal operable to communicate, to the supervisor terminal, speech and feedback information that points to a specific stage of progress of the operator in the node-by-node progression through the operator terminal speech task; the supervisor terminal operable for progressing through the supervisor terminal speech task in a parallel node-by-node progression that is synchronized with the progress of the operator terminal speech task based on the speech and feedback information regarding the specific stage of progress that is communicated by the operator terminal, the parallel node-by-node progression communicated to the supervisor using text-to-speech in the second spoken language; and a monitor configured for displaying the operator's node-by-node progression, wherein the node-by-node progression is graphically displayed on the monitor upon receipt of speech data from said operator terminal.