Patent ID: 9467401
Filing Date: 2016-10-11
CPC Classification: G06Q,H04L

Claim Text:
1. A method for automatically responding to email based on a criterion comprising: receiving, at a device comprising hardware and software, a current email addressed to an email address of a user account associated with a user by an automated reply service which enabled an automated reply, wherein the automated reply comprises an automated reply notification; storing the current email in a non-transitory storage medium; collecting behavioral context from the received current email; comparing, at the device, a current context of the current email to a previously established historic behavioral context of the user to determine a normal reply to the email; applying, at the device, a risk assessment to the automated reply notification and the normal reply of the current email with weighting for current email aspects comprising of at least one of urgency, recipients, sender, subject, and information in an automated reply notification; responsive to applying the risk assessment, when the risk assessment is greater than a previously established risk threshold, delaying or suppressing an automated reply to a sender of the current email; and responsive to applying the risk assessment, when the risk assessment is not greater than the previously established risk threshold, conveying an automated reply to a sender of the current email.