Patent ID: 9325718
Filing Date: 2016-04-26
CPC Classification: H04L

Claim Text:
1. A system for routing communications from a first user to at least a second user, the system comprising: a system computer; an interface module associated with the system computer allowing the first user to access said system computer with a user computer; a contact module associated with said system computer and receiving a contact request from the user computer, the contact request indicative of a request to initiate a communication with a second user via one or more contact points; an activity module associated with said system computer and receiving second user data which is indicative of which of the one or more contact points can be used to contact the second user at a particular time; and a comparison module associated with said system computer and comparing the contact request and the second user data to determine which of the one or more contact points has the best chance to be available for the first user to use to communicate with the second user, wherein the communication is initiated based on the contact request.