Patent ID: 9444674
Filing Date: 2016-09-13
CPC Classification: G06F,H04L

Claim Text:
1. A method for assessing a user experience with an online system, comprising: selecting a plurality of user requests, a user request comprising a request that can be processed by an associated request environment to generate a responsive result; submitting the selected plurality of user requests to the associated request environment; receiving results from the associated request environment based on the submitted user requests; applying one or more heuristics to at least a portion of the received results to generate heuristic values for each result of the at least a portion of the received results, the one or more heuristics comprising comparing intended content of the at least a portion of the received results with delivered content of the at least a portion of the received results; aggregating the heuristic values for at least one applied heuristic across the at least a portion of the received results; and providing an alert based on the aggregated heuristic values for the at least one applied heuristic.