Patent ID: 9501564
Filing Date: 2016-11-22
CPC Classification: G06F

Claim Text:
1. A method for reconciling configuration item information, the method comprising: selecting a first identifier from a first plurality of identifiers associated with a first configuration item, wherein the first identifier is of a first class of identifiers that has a many identifiers-to-one configuration item relationship with configuration items, wherein the first identifier is of a first type of a plurality of types of identifiers; comparing the first identifier to a second plurality of identifiers in a database, wherein each of the second plurality of identifiers is of the first class of identifiers and is of the first type of the plurality of types of identifiers; in response to a determination that the first identifier matches a first of the second plurality of identifiers that is associated with a second configuration item, in response to a determination that the first identifier does not match one of the second plurality of identifiers,