Patent ID: 9229684
Filing Date: 2016-01-05
CPC Classification: G06F,G06Q

Claim Text:
1. An apparatus comprising: at least one processor; and a computer readable storage medium having computer readable program code embodied therewith and executable by the at least one processor, the computer readable program code comprising: computer readable program code configured to accept a service design related to at least one human-provided service, wherein the service design is expressed formally as a business process workflow, and design elements based on a service ontology; computer readable program code configured to automatically assess human-related corrupting factors within the service design via consulting a corruption pattern database which stores pre-defined corruption patterns in structured format, and automatically inspecting the service design for pre-defined corruption patterns from the database; computer readable program code configured to automatically generate a corruption susceptibility score based on the assessed corrupting factors, the corruption susceptibility score indicating a level of human-related corruptibility in the service design; the corruption susceptibility score being a function of at least a quantitative component relating to verifiability of identification criteria; and computer readable program code configured to automatically generate an alternative service design, wherein the generating is triggered based on a threshold corruption susceptibility score.