Patent ID: 9282430
Filing Date: 2016-03-08
CPC Classification: B60R,G06Q,G07C,H04W

Claim Text:
1. A method comprising: receiving, through a roadside assistance service provider application executing on a roadside assistance service provider server having at least one processor, a roadside assistance service request from a driver of a distressed vehicle; collecting, by a plurality of sensors in communication with a vehicle of a roadside assistance service provider, roadside assistance service provider information; collecting, by the roadside assistance server provider server, historical statistics data based on real-world roadside assistance services; receiving, by the roadside assistance service provider server, telematics information from a telematics device; comparing, by the roadside assistance service provider server, the roadside assistance service request with the roadside assistance service provider information, the telematics information, and the historical statistics data to determine a timeline and a distance for each individual roadside assistance service provider; providing, by the roadside assistance service provider server, a prioritized ranking of roadside assistance service providers based on the roadside assistance service provider information, the telematics information, the historical statistics data, and the roadside assistance service request; providing, by the roadside assistance service provider server, an assignment for roadside assistance services to the highest ranked roadside assistance service provider from the comparison and prioritized ranking steps; and providing, by the roadside assistance service provider server, roadside assistance event notifications for the roadside assistance services.