Patent ID: 9413895
Filing Date: 2016-08-09
CPC Classification: H04M

Claim Text:
1. A system to map a voice identity, comprising: a policy processor coupled to a telephony switch routing a phone call to a recipient telephone associated with the voice identity; and at least one voice identity mapping policy stored in a data storage accessible to the policy processor, the voice identity mapping policy comprising a plurality of search voice identities mapped to one or more target voice identities, wherein in response to receiving the voice identity, the policy processor matches the voice identity to a given search voice identity, wherein the given search voice identity is mapped by the policy processor to a given target voice identity according to the at least one voice identity mapping policy, wherein the given target voice identity comprises a username, wherein the policy processor sends the username to the telephony switch, wherein the telephony switch completes the routing of the phone call to the recipient telephone using the username.