Patent ID: 9317840
Filing Date: 2016-04-19
CPC Classification: G06Q,G07C

Claim Text:
1. A method for remote service evaluation and recommendation comprising: obtaining owner authorization to access diagnostic data associated with an automobile for a trusted, owner-designated repair technician with whom the owner has a preexisting relationship and who has performed repairs on the automobile in the past; using a mobile device to obtain diagnostic data for the automobile from an automobile interface designed to provide diagnostic data; transmitting, via a network connection, the diagnostic data to the owner-designated repair technician at a location remote from the automobile; receiving, via the network, a recommendation from the owner-designated repair technician based upon the diagnostic data, the recommendation including a recommended service and a time for completing the recommended service; and scheduling an immediate repair with a local repair technician identified by the owner-designated repair technician at a cost based upon a cost estimate provided by the owner-designated repair technician when the owner-designated repair technician recommends the recommended service be completed as soon as possible and further when the automobile is not local to the owner-designated repair technician.