Patent ID: 9336119
Filing Date: 2016-05-10
CPC Classification: G06F

Claim Text:
1. A computer-implemented method for monitoring information technology systems, the method comprising the steps of: analyzing, by one or more processors, at least one event data record of an information technology system to determine whether at least one target system of the information technology system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed, wherein the analyzing the at least one event data record includes identifying a trend towards an operational incident or issue in the information technology system; based on the analyzed at least one event data record of the information technology system, instructing, by the one or more processors, the at least one target system to change its monitoring levels, trace levels, log levels, or snap shot levels; and analyzing, by the one or more processors, said monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system to determine a cause of the at least one event data record.