Patent ID: 9445247
Filing Date: 2016-09-13
CPC Classification: H04L,H04W

Claim Text:
1. A system for federating communications between a short message service (SMS) format and an instant messaging (IM) format, the system comprising: an SMS gateway to receive a first message over a telecommunications network in the SMS format, and to convert the first message to a unified communication format employed in a computing network and to transmit the first message in the unified communication format over the computing network based on a destination of the first message corresponding to an enterprise client of the system; a centralized unified communication environment to receive the first message in the unified communication format via the computing network; and a plurality of enterprise unified communication environments communicatively coupled to the centralized communication environment, each of the plurality of enterprise unified communication environments corresponding to an enterprise client of the system; the centralized unified communication environment to forward the first message to one of the plurality of enterprise unified communication environments, the one of the plurality of enterprise unified communication environments corresponding to the destination of the first message; and the one of the plurality of enterprise unified communication environments to transmit the first message in the IM format to the destination of the first message when a user corresponding to the destination is online with the IM system and to return the first message to the centralized unified communication environment based on the user corresponding to the destination not being online with the IM system, the centralized unified communication environment further to return the first message from the one of the plurality of enterprise unified communication environments to the SMS gateway in the unified communication format.