Patent ID: 9426038
Filing Date: 2016-08-23
CPC Classification: G06F,H04L,H04M,H04W

Claim Text:
1. A method for managing a network, comprising: collecting, by a processor, a plurality of call detail records; organizing, by the processor, a plurality of parameters of the call detail records in accordance with a plurality of cause codes, wherein each of the plurality of cause codes provides information regarding a disposition of a call attempt; and displaying, by the processor, the plurality of parameters of the call detail records in a hierarchical representation comprising a plurality of screen displays, wherein a first screen display of the plurality of screen displays presents a first defect per million calculation associated with a core internet protocol network for a day, and a second defect per million calculation associated with a service that is external to the core internet protocol network for the day, wherein a second screen display of the plurality of screen displays is presented upon an activation of a cell located in the first screen display, wherein the second screen display presents the plurality of cause codes for a plurality of time periods within the day, wherein the second screen display comprises a plurality of columns associated with the plurality of time periods within the day and a plurality of rows associated with the plurality of cause codes, where each column of the plurality of columns is for displaying a defects per million measure associated with each of the plurality of cause codes and associated with the one of the plurality of time periods that is associated with the column.