Patent ID: 9530117
Filing Date: 2016-12-27
CPC Classification: G06Q,H04L

Claim Text:
1. A computer implemented process for obtaining information from a network service, the computer implemented process comprising: receiving a session initiating protocol (SIP) utilized Simple instant message (IM) request embedded within an IM in an IM server from an IM client of a user over a computer communications network; determining from the request a current persona for the user; selecting a network service to fulfill the simple IM request, transforming the simple IM request into a command for the selected network service in a command syntax of the selected network service based upon the determined current persona so that the command includes command parameters corresponding to the determined current persona, and sending the command to the selected network service; receiving a response from the network service in the IM server; transforming the response into a simple IM response that is formatted based upon formatting requirements of the current persona; and sending the simple IM response embedded within an IM from the IM server to the IM client of the user.