Patent ID: 9247048
Filing Date: 2016-01-26
CPC Classification: G06Q,H04L,H04M

Claim Text:
1. A method of creating and offering a service to at least one client in a communication network, comprising the steps of: recording a history of client activities and associated client contexts by recording over time client activities involving a usage of services in a communication network at prevailing client contexts, wherein the history of client activities is recorded by logging the client activities in an activity database comprising at least one of: a repository for anonymous client data, a repository for pseudonymous client data, and a repository for personal client data; composing service templates for associated client contexts based on the history of client activities, the service templates including service parameters and/or operational descriptions to be set when configuring customised services, wherein the service templates are composed from information in a repository for anonymous client data for any clients, information in a repository for pseudonymous client data for clients of specific categories, or information in a repository for personal client data for specific individual clients or client groups; detecting that a specific client context prevails for the at least one client, implying an opportunity to offer one or more relevant services associated with the specific client context; selecting a selected service template from the service templates for the specific client context as soon as the specific client context is detected, the selected service template being associated with or valid for the specific client context; configuring a customised service from the selected service template, by loading the selected service template by setting the service parameters and/or operational descriptions in the selected service template according to the specific client context, wherein the customised service comprises a series of combined sub-services according to previous client behavior of utilizing a combination of individual services according to a temporal sequence of the combination of individual services by the at least one client at a certain location; and, offering the customised service to the at least one client subjected to the specific client context.