Patent ID: 9450811
Filing Date: 2016-09-20
CPC Classification: G05B,G06Q,H04L

Claim Text:
1. A client-side configuration of an enterprise wide system to provide appliance field support, said client-side configuration comprising: a portable field computer configured to access a web server of a server-side configuration of said enterprise wide system via a network; a client software application residing on said portable field computer and including computer-executable instructions providing a uniform user interface which is independent of an appliance type under test and which is common across all appliances of the enterprise wide system; an appliance independent of the field computer and the client software, wherein said appliance includes a programmable universal control board comprising programmable control firmware inside the appliance configured to be programmed for one of a plurality of appliance types of said enterprise wide system; and an appliance connection kit configured to operatively directly connect the programmable universal control board of the appliance with said portable field computer without communicating, over a network device.