Patent ID: 9392100
Filing Date: 2016-07-12
CPC Classification: G06F,H04L,H04M,H04W

Claim Text:
1. An emergency assistance requesting device comprising: a user interface that is configured to receive an input; a non-transitory storage device that stores emergency request information, geographical location information of the emergency assistance requesting device, information corresponding to plurality of emergency centers, a user profile, and history data; processing circuitry that is configured to determine an emergency center from a plurality of emergency centers to communicate with based on the input from the user interface, the user profile, and the history data, wherein the user profile includes priority information about a requester, and the history data includes a confidence level regarding whether a request message is to be sent in response to receiving said input, retrieve, from the non-transitory storage device, the emergency request information, the geographical location information of the emergency assistance requesting device, the information corresponding to the emergency center determined to communicate with, the user profile and the history data, and determine whether the confidence level is above a predetermined level, and if above the predetermined level transmit the emergency request information, the geographical location information, the information corresponding to the emergency center determined to communicate with, the user profile and the history data to the emergency center determined to communicate with, and if the confidence level is below the predetermined level, transmit a different message to a designated recipient that is not the emergency center determined to communicate with˜ wherein the processing circuitry calculates the confidence level as a function of a number of false requests made by the requester, a weight of the false requests, a number of mistake requests made by the requester, a weight of mistake requests, a number of non-emergency requests made by the requester, a weight of non-emergency requests, and a constant number.