Patent ID: 9402576
Filing Date: 2016-08-02
CPC Classification: A61B,G06Q,G10L,H04L

Claim Text:
1. A method for exchanging an electronic communication in annotated form based on a detected emotional state of a sender of the electronic communication, the method comprising the following steps: automatically detecting an emotional state of the sender of the electronic communication wherein said automatically detecting comprises: encoding the detected emotional state of the sender, using input from at least one additional source, as metadata; embedding the metadata in the electronic communication to create an annotated version of the electronic communication; delaying transmission of the annotated version of the electronic communication to a recipient by a pre-determined amount of time that is a function of: (i) a moving average of the detected emotional state of the sender computed over a given interval of time and (ii) an evaluated amount of a risk of miscommunication, evaluated based on content of the electronic communication, in relation to a given risk of communication threshold; redirecting, during the pre-determined amount of time associated with said delaying, (i) the annotated version of the electronic communication to a designated third party reviewer and (ii) an alert to the designated third party reviewer that a review and/or an automated mediation between the sender and the designated third party reviewer is required, wherein said redirecting is based on the detected emotional state of the sender, and wherein the designated third party reviewer comprises at least one of (a) a caregiver of the sender, (b) a manager of the sender, and (c) an individual identified as trusted by the sender; providing a signal to the sender in connection with said delaying, wherein said signal comprises: extracting the metadata from the annotated version of the electronic communication of the recipient; converting the metadata into a representation of the detected emotional state of the sender to present to the recipient with the annotated version of the electronic communication, wherein said converting comprises implementing a machine-learning element to interpret a context of the recipient based on the detected emotional state of the sender, and in accordance with one or more user attributes derived from a user profile of the recipient; and transmitting, subsequent to (a) said delaying by the pre-determined amount of time and (b) said redirecting, (i) the representation of the emotional state of the sender and (ii) the annotated version of the electronic communication to the recipient in accordance with at least one pre-determined preference specified by the recipient in a recipient profile; wherein at least one or more of the steps are carried out via a processor.