Patent ID: 9420097
Filing Date: 2016-08-16
CPC Classification: H04M

Claim Text:
1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which, when executed by one or more computers, cause the one more computers to perform operations comprising: creating a user selectable dialer comprising a dial number for an interactive voice response (IVR) system and an ordered sequence of IVR response data operable to transmit to the IVR system to perform a desired operation; receiving at a computing device user interface a user selection of the user selectable dialer; automatically dialing the dial number with a computing device to connect the computing device to the IVR system and automatically transmitting the ordered sequence of IVR response data to perform the desired operation; and receiving a user interface input data following receiving at the computing device user interface the user selection of the user selectable dialer and prior to automatically dialing the dial number with the computing device; and automatically transmitting the user interface input data to the IVR system as IVR response data following automatically dialing the dial number with a computing device to connect the computing device to the IVR system.