Patent ID: 9407759
Filing Date: 2016-08-02
CPC Classification: H04M

Claim Text:
1. A method of processing a communication, comprising: receiving from a first communication device a request to establish communication with a particular second communication device; establishing a communication session terminated between the first communication device and a compliance system prior to the request being allowed to trigger an indication available to a human user associated with the second communication device, the indication indicating that the request is received; mapping a first identifier included in the request to a second identifier not included in the request, wherein the first identifier is used by the first communication device to specify the second communication device to establish communication with, and wherein the first identifier cannot be used to reach the second communication device directly; using the second identifier to conference the second communication device in to the established communication session terminated between the first communication device and the compliance system to establish a three-way conference call, wherein the compliance system is located outside a telecommunications service provider network, and wherein the three-way conference call allows at least a portion of a communication between the first communication device and the second communication device to be monitored, and wherein the three-way conference call includes three conference call participants, and wherein the three conference call participants includes the compliance system; and performing compliance processing at the compliance system with respect to at least a portion of said at least a portion of the communication between the first communication device and the second communication device via the three-way conference call.