Patent ID: 9471903
Filing Date: 2016-10-18
CPC Classification: B60R,G01C,G01S,G06Q,G07C

Claim Text:
1. A computerized on-road vehicle service handling method performed while a user is driving a vehicle between a first location and a second location according to directions provided by a global positioning system (GPS) navigation system, the method comprising: I) receiving at a processor in the vehicle, a fault condition signal from an on-board diagnostic system within the vehicle indicating that service is urgently required for a part of the vehicle; II) using the processor and GPS navigation system, automatically identifying multiple vehicle service locations that are within a limited distance radius of the path towards the second location and a current location of the vehicle on the path; III) while the vehicle is continuing to travel, automatically transmitting information to computer systems of the identified multiple vehicle service locations, the information identifying at least: the make, model, and year, of the vehicle, fault condition represented by the fault condition signal, and an individual estimated time of arrival at the respective multiple vehicle service locations based upon the current location and speed of travel; IV) receiving at the processor, from the computer systems of at least a few of the vehicle service locations, individual service responses, each of the individual service responses V) using the processor, causing at least the estimate and at least one appointment time from each of the individual service responses to be provided to the user for potential selection; VI) receiving, at the processor, a selection by the user of at least two of the vehicle service locations and an ordered list of preference thereof; VII) in response to the selection by the user, automatically accessing non-transient storage within the vehicle, using the processor, and retrieving payment information stored therein; VIII) as a first service request, replying to a first of the vehicle service locations in the ordered list by sending the retrieved payment information to the computer system of the first of the vehicle service locations in the ordering; IX) receiving a communication from the first of the vehicle service locations in the ordered list either accepting or rejecting the first service request, and