Patent ID: 9244660
Filing Date: 2016-01-26
CPC Classification: G06F,H04L

Claim Text:
1. A method of development of a customer relationship management (CRM)-integrated website visitor facing component, the method including: exposing a customization protocol to a website developer that implements a visitor facing component add-in to a customer relationship management (CRM) website, the visitor facing component add-in including at least one page element preprogrammed to: receiving customization instructions from the website developer applicable to the page element of the visitor facing component add-in; responsive to receiving the customization instructions, generating data for display of a live preview of a customized visitor facing component add-in to the CRM website; and generating a customized visitor facing component add-in code base that is suitable to be embedded on or linked to the CRM website, whereby a website visitor can interact with the visitor facing component add-in.