Patent ID: 9256457
Filing Date: 2016-02-09
CPC Classification: G06F,H04L

Claim Text:
1. A computer-implemented method for providing an interactive response system, the method comprising: receiving, using one or more computing devices, a plurality of data streams from a plurality of participant devices associated with a hosted service; transmitting, in response to receiving each of the plurality of data streams from each of the plurality of participant devices and using the one or more computing devices, each of the plurality of data streams to the other of the plurality of participant devices; receiving, from one of the plurality of participant devices and using the one or more computing devices, a request to initiate communication with an invitee device, the request comprising an identifier for identifying a user of the invitee device; processing, using the one or more computing devices, the plurality of data streams to determine a language associated with the plurality of data streams; selecting, using the one or more computing devices and based on the identifier, a first communication format, from among a plurality of communication formats, for providing a first communication to the invitee device, the first communication format corresponding to a first communication medium used for initiating the first communication with the invitee device; providing, to the invitee device, the first communication comprising a first invitation to participate in the hosted service, the first invitation being in the determined language and in the selected first communication format; and if the first communication fails to be initiated,