Patent ID: 9407960
Filing Date: 2016-08-02
CPC Classification: H04L,H04N

Claim Text:
1. A method of providing communications services to customer premises equipment, the method comprising: operating a network element as a communications terminal server, the network element being part of a communications network; receiving at the network element a request from the customer premises equipment to initiate communications with a diagnostic system coupled to the communications network, the request including a type of communication; the network element accessing a communications application corresponding to the type of communication received from the customer premises equipment, the communications application executing on a communications server coupled to the communications network; the network element pushing a communications interface to the customer premises equipment, the communications interface corresponding to the communications application accessed; the network element receiving message information from the customer premises equipment; and the network element routing the message information to the communications server to initiate delivery of a message to the diagnostic system.