Patent ID: 9467452
Filing Date: 2016-10-11
CPC Classification: H04L,H04W

Claim Text:
1. A method for transitioning services from a first user to a second user, the method comprising: determining, by one or more computer processors, services utilized by the first user in performance of a first job function, wherein the second user in a second job function is transitioning to the first job function; receiving, by one or more computer processors, usage log data for each of the services utilized in the performance of the first job function; generating, by one or more processors, natural language usage information for each of the services utilized in the performance of the first job function based on the received usage log data; responsive to determining a first service of the services utilized by the first user in the performance of the first job function is not included in services utilized by the second user in the performance of the second job function, updating, by one or more processors, an access control list tracking service usage for the first job function and the second job function, wherein updating the access control list grants the second user access to the first service; determining, by one or more computer processors, that the second user does not have a user account for authenticating access to the first service based on the user account not being present in the access control list; responsive to determining an existing user account for the first user for authenticating access to the first service includes information specific to the first user, creating a user account for the second user for authenticating access to the first service based on the existing user account for the first user for authenticating access to the first service, wherein the created user account excludes the determined information specific to the first user; and displaying on a computer to the second user the services utilized by the first user in performance of the first job function, information associated with the created user account for the second user, and the generated natural language usage information for each of the services.