Patent ID: 9407522
Filing Date: 2016-08-02
CPC Classification: H04L,H04W

Claim Text:
1. A non-transitory computer readable medium comprising instructions which, when executed by one or more hardware processors of a client device, cause the client device to: detect that a value for at least one network connectivity metric for a connection between a client device and a network meets a criteria to indicate that the client device is having a network connectivity problem, wherein to detect the value for the at least one network connectivity metric comprises at least two of: responsive to the detection that the value for the at least one network connectivity metric meets the criteria to indicate that the client device is having the network connectivity problem, transmit a data collection request to a controller that controls an access point with which the client device is associated; initiate a data collection process to collect data by the client device while the client device is having the network connectivity problem; and store the data collected.