Patent ID: 9462535
Filing Date: 2016-10-04
CPC Classification: H04W

Claim Text:
1. A method for obtaining error code information, comprising: receiving a first message at a mobile terminal, wherein the first message is sent to the mobile terminal from a network side after the mobile terminal fails to access a network, and the first message includes error code information used for identifying a cause of failure to access the network; parsing error code information in the first message, and obtaining the cause of failure to access the network included in the first message; packaging the cause of failure to access to the network into a second message which is suitable for transmission inside the mobile terminal; transmitting the second message via an inner transmission channel; parsing the second message after inner transmission, and obtaining the cause of failure to access the network included in the second message; and displaying the cause of failure to access the network; wherein the type of the second message complies with a current operation system and/or hardware protocol of the mobile terminal, and the inner transmission channel is provided by the current operation system and/or hardware of the mobile terminal.