Patent ID: 9462496
Filing Date: 2016-10-04
CPC Classification: H04W

Claim Text:
1. A method comprising: receiving, via a communications device, an indication of a request for a service, wherein the request comprises: continuously monitoring performance of the service based on a set of characteristics of the service; storing results of the performance of the service from the continuously monitoring step; obtaining, without intervention of a user of the communications device, subscriber profile information, wherein the subscriber profile information is based on the subscriber and the device and is indicative of services available to the subscriber and to the quality of services available to the subscriber; determining customized performance of the service, wherein the customized performance is based on: analyzing, without intervention of a user of the communications device, the customized performance; determining, in accordance with results of the analyzing, if the customized performance is satisfactory; when the customized performance is determined to be satisfactory, continuously monitoring performance of the service; when the customized performance is determined to be not satisfactory: