Patent ID: 9288329
Filing Date: 2016-03-15
CPC Classification: H04M,H04W

Claim Text:
1. A communications device, comprising: a processor, a memory device coupled to the processor, one or more wireless transmitters, one or more wireless receivers, an output component, and an input component; wherein the memory device includes executable instructions and a plurality of stored phone numbers, including 911, to enable the processor to perform the following steps: initiate a call with a first remote device; receive, from the first remote device, an indication of a phone number that is programmed in the communications device; determine whether or not the phone number is 911; if the phone number is 911, then initiate a 911 call with the first remote device on hold; and if the phone number is not 911, then initiate a call with a second remote device associated with the phone number that is programmed in the communications device, and cause the communications device, the first remote device, and the second remote device to be placed into a conference call; wherein the communications device is configured as a pendant device, and the first remote device is associated with a call center.