Patent ID: 9299029
Filing Date: 2016-03-29
CPC Classification: G05B,G06N,H04L

Claim Text:
1. A computer-implemented method, comprising: receiving, at a computing device, interaction data corresponding to a set of interactions, wherein the interactions are associated with functions performed by a network device; receiving contextual data corresponding to a set of contexts, wherein the contextual data is received from a source other than the source of the interaction data; analyzing the received interaction data and contextual data, wherein analyzing includes identifying a correlation between a context in the received contextual data and an interaction associated with a function performed by the network device; generating a prediction using the identified correlation; receiving interaction data corresponding to a new set of interactions, wherein the interaction data corresponding to the new set of interactions is received after the prediction is generated; receiving contextual data corresponding to a new set of contexts, wherein the new set of contexts includes the context correlated with the interaction associated with the function performed by the network device; testing the prediction, wherein testing includes determining whether the network device performed the function when the correlated context occurred; receiving contextual data corresponding to a present set of contexts, wherein the present set of contexts includes the context correlated with the interaction associated with the function performed by the network device, and wherein the contextual data corresponding to the present set of contexts is received after the prediction is tested; and transmitting a message, wherein the message includes an automation request corresponding to the function performed by the network device.