Patent ID: 9350845
Filing Date: 2016-05-24
CPC Classification: H04L,H04M,H04W

Claim Text:
1. A method comprising: receiving, by a first provider, a user communication from a mobile device, the user communication being sent by a sender and intended for a recipient, the user communication sent using a source communication portal in a source format, delivery of communications sent using the source communication portal handled by the first provider, and the mobile device associated with one or more device management rules for managing communications originated from or destined to the mobile device using one or more communications portals; retrieving, by the first provider, a device management rule associated with managing delivery of the user communication, the device management rule identifying a destination format in which the user communication is to be delivered to the recipient, wherein the destination format is different from the source format; determining that accessing an external communication portal associated with a second provider different from the first provider is necessary for the first provider to: (i) convert the received user communication from the source format to the destination format and (ii) deliver the received user communication to the recipient in the destination format, wherein the external communication portal is a communication portal that is used to send communications in the destination format and wherein the destination format is not handled by the first provider; in response to determining that accessing the external communication portal is necessary to convert and deliver the received user communication, delivering, by the first provider, the received user communication to the recipient based on the source format and the destination format including: