Patent ID: 9531659
Filing Date: 2016-12-27
CPC Classification: G06F,H04L

Claim Text:
1. An apparatus including one or more processors and one or more memories that manages a group of a plurality of messages inputted by a plurality of users, the apparatus comprising: one or more computing devices including an acquiring unit that acquires a message; a storage unit included in the one or more computing devices that stores a plurality of messages acquired in the past by the acquiring unit; and a generating unit included in the one or more computing devices that generates reference information based on a result of analysis on a first message in an instant messaging chat session that is newly acquired by the acquiring unit, the reference information indicating a reference relationship between the first message and a second message that is one of the plurality of messages stored in the storage unit and is referred to by the first message, wherein the generating unit determines, as the second message, a message including a word related to a word included in the first message, among the plurality of messages stored in the storage unit, wherein the generating unit determines the second message by searching, on the basis of the result of the analysis on the first message, the plurality of messages stored in the storage unit, and wherein the generating unit displays at least one message obtained by searching the plurality of messages stored in the storage unit on the basis of the result of the analysis on the first message, and then determines, as the second message, one message chosen by a user from among the at least one message; wherein the generating unit generates the reference information including identification information on the second message obtained on the basis of the result of the analysis on the first message and embeds the reference information within the second message in the instant messaging chat session; wherein the reference information is generated and the plurality of messages are displayed when the second message is received in a text field of the instant messaging chat session window and prior to submitting the second message to an instant messaging chat session; wherein the reference information embedded within the second message is displayed in a separate pop-up window in response to a hover action over the reference embedded within the second message in the instant messaging chat session after the second message is submitted to the instant messaging chat session.