Patent ID: 9479649
Filing Date: 2016-10-25
CPC Classification: H04L,H04M

Claim Text:
1. A call data analysis method performed by an analysis server comprising: receiving a plurality of diagnostic data messages from one or more media gateways on the analysis server, said diagnostic data messages including a plurality of parameters including at least timestamp information and identifier information; correlating, on said analysis server, said diagnostic data messages into one or more trails, each trail including a plurality of diagnostic data messages having matching timestamp information and identifier information; determining, on said analysis server, a pairing confidence value for each of one or more pairs of said trails by comparing the identifier information of one trail of each pair with the identifier information of the other trail of said pair; receiving, on said analysis server, a request, from a user, for diagnostic information relating to a call, said request including a search parameter; identifying, with said analysis server, a primary trail having one or more diagnostic data messages with parameters having values matching the search parameter; and identifying, on said analysis server, one or more secondary trails having a said respective pairing confidence value with said primary trail in excess of a target level, said target level being modifiable in response to a user indicating either desirability or rejection of said pairing; and outputting from said analysis server to said user, said primary trail and said one or more secondary trails.