Patent ID: 9313333
Filing Date: 2016-04-12
CPC Classification: H04M

Claim Text:
1. A method of handling an incoming call from a caller to a user, comprising: determining whether a user communication device is accepting calls based on one or more user parameters; determining, based on the one or more user parameters, that the user communication device is not accepting calls; prompting a caller to record a voice mail message to the user; determining that the user communication device is capable of screening the incoming call based on a message received from the user communication device; sending a special command to the user communication device indicating that the incoming call is available for screening and retrieving, wherein, in response to the user indicating a desire to screen the incoming call, the user listens to the voice mail message while the caller is leaving the voice mail message; and receiving a command to mark the voice mail message as retrieved, wherein marking comprises appending an introduction to an audio stream corresponding to the voice mail message.