Patent ID: 9247054
Filing Date: 2016-01-26
CPC Classification: H04M

Claim Text:
1. A method for testing an interactive voice response application, comprising: storing a plurality of files associated with a plurality of interactive voice response applications; receiving a selection from a first user, the selection corresponding to a first one of the plurality of files, wherein the first file comprises a plurality of prompts and is stored in a first format; accessing the first file; generating a second file based on the first file, the second file including links to audio files associated with the plurality of prompts and being stored in a second format, wherein the generating a second file includes: receiving a second selection from a second user, the second selection corresponding to a first link to a first audio file; playing the first audio file to the second user; and displaying text associated with the first audio file to the second user when the first audio file is being played to allow the second user to verify that the first audio file is accurate.