SummaryEnergetic worker with a broad range of customer service and team leader skills. Data Entry specialist adept at developing and maintaining databases. Highly skilled at creating effective organizational and filing systems. Dynamic Data Analyst trained in an IT environment who goes above and beyond given job responsibilities to achieve superior results and maintain company-wide integrity. HighlightsCertified in 10-keyTime managementMeticulous attention to detailResults-orientedSelf-directedExcellent communication skillsStrong problem solverFiling and data archivingHIPAA complianceAdvanced MS Office Suite knowledgeResourcefulStrong interpersonal skillsPleasant demeanorUnderstands grammarCustomer service-orientedAdvanced clerical knowledgeCritical thinker Experience08 2009toCurrentData Entry OperatorIron Mountain Incorporated Essex Junction,VT,8,000 key strokes per hourTrained staff to operate new environmental health technologyVerified that information in the computer system was up-to-date and accurate.Processed confidential medical information.Identified and resolved system and account issues.Developed and created a more effective filing system to accelerate paperwork processing.Trained new employees and explained protocols clearly and efficiently.Provided base level IT support to company personnel.Troubleshot hardware issues and worked with service providers to facilitate repairs.03 2012to06 2012TutorArizona State University Tempe,AZ,Tutored college level students in the fields of reading, writing and computers.Routinely met with students regarding in-class issues and learning interruptions to discuss solutions.Performed student background reviews to develop tailored lessons based on student needs.Taught Creative writing to a diverse class of 20 students.Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.08 2007to05 2008Volunteer MentorBoys And Girls Club Of Northeast Florida City,STATE,Coordinated after school tutoring hours to help students in need of extra attention.Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.Designed lesson plans focused on age and level-appropriate material.Developed interesting course plans to meet academic, intellectual and social needs of students.Consistently met schedules and deadlines for all illustration projects.Worked alongside the entire development team in an energetic and creative environment. EducationExpected in2014totoAssociate of Arts Business AdministrationFlorida State College at Jacksonville,Jacksonville,FloridaGPA 3.60 GPAMember of Phi Theta Kappa Honor SocietyRecipient of 2014 Academic Achievement AwardCoursework in Marketing, Public Relations and Business Management Skills10-KeyCustomer ServiceData EntryMicrosoft Office Suite  SEP  Careers that Change Lives Medtronic leads the health care industry to provide solutions that benefit the daily lives of people across the globe. Our organization contributes directly to this mission through our rich software system, which includes Cloud applications combined with scaled infrastructure and advanced analytics. Become part of our team and you will be challenged to build these amazing software products, and in the process, make a real difference. The Medtronic Diabetes Operating Unit is on a mission to deliver the power of our Automated Insulin Delivery (AID) algorithm and its proven benefits and to give people with Diabetes a choice in the treatment approach that is right for them. To that end, we are acquiring a patch pump companyEOFlow who makes the EOPatch a tubeless, wearable, and fully disposable insulin delivery device. We are building a team that will integrate the EOPatch with our CareLink cloud ecosystem and applications. This is an exciting opportunity to be part of a historic new chapter for Diabetes as we combine EOFlow and Medtronic s technologies to bring a new product to market for people living with Diabetes. We are looking for a Cloud Software Engineer I to be a part of this dynamic and high-impact team. As a Cloud Software Engineer, I focused on cloud software, you will be asked to work with team leads and members on the design, implementation, and integration of our products. Our product suite spans from medical devices that a patient wears, mobile apps, web apps, and our back-end servers. The CareLink system spans multiple data centers and clouds, includes real-time components in AWS, creating a global network of always-connected devices and applications. The best candidates will be critical thinkers who solve problems efficiently, pragmatically, and continually seek information from all sources. Strong relationship skills are necessary, as is excellent verbal and written communication. The R D group creates our market-leading portfolio of innovations. Join us to make a lasting impact and bring the next generation of life-changing medical technology to patients worldwide. This is a unique opportunity to apply your best technical innovation, problem solving and leadership skills to improving how people live their lives every day. A Day in the Life Maintain high standards of software quality within the team by establishing good practices and habits. Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications. Assist in the collection and documentation of user s requirements, development of user stories, estimates and work plans. Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code. Develop, refine, and tune integrations between applications. Analyze and resolve technical and application problems. Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. Adhere to high-quality development principles while delivering solutions on time. Designs, develops, tests, debugs and implements operating systems components, software tools and utilities. Work with team members and leads to understand software requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Create design documentation, program, and test applications, and iterate through the project life cycle. Receive technical mentorship from lead developers and experienced engineers. Work with the test developers to ensure quality and coverage Write scalable, secure, maintainable code that powers our products.