Professional SummaryRELATED KNOWLEDGE AND SKILLS Advanced knowledge of SQL, MS Excel, machine learning ,tableau , technical writing and data visualization. Ability to work with accuracy and demonstrate consistent results in fast-paced, high transaction work environment. Experience in managing a team and getting the projects and job assignments on time. Demonstrate strong time management and organization skills with ability to prioritize tasks Ability to work independently and co-operatively with others in a team environment Skillful in building positive relationships of mutual trust, benefit and confidence with the team Other areas of academic expertise CCNA, Network Security, telecommunications and electronic devices. Excels in handling and maintaining records. SkillsMS excelSQLCustomer serviceQuality Control AnalysisTableauStatistics and SASProject managementWeb Analytics Work HistoryData Analyst and Fraud Coordinator,04 2019-12 2022Chicago Lighthouse ,,Utilized MS SQL , data warehousing programs, Tableau and other dashboard toolsets for data intelligence and analysisConverted data into actionable insights by predicting and modeling future outcomesPrepared weekly reports for the analysis of payments, charge backs and credit card fraudsWorking in collaboration with payment, product, management, marketing and I.T team to collect and analysis data and to build tableau dashboardsUsed third party software Ravelin for machine learning for analysis and data visualization , created new rules to prevent losses due to chargebacks , refunds and new accounts promotion schemesAnalyzed trends and patterns valuable to diagnostics and predictive analytics and prepared reportsCreated appropriate documentation for various stakeholders so they can understand steps of the company s data analysis process.Customer Care Team Lead,04 2018-03 2019Hudson Heritage Federal Credit Union ,,Managed and trained a team of 25 team members to maintain customer centric focus and ensuring customer satisfaction through excellent customer serviceCompleted monthly performance reviews and conducted team meetings to adhere company s policiesWorked on various projects as per the demands of the company- including projects on financial reports, employee behavior, updating refund policies etcCreated reports of attendance, Stats, performance of the team members on monthly basis and updating availabilityKnowledge of compliance procedures within all relevant company s policies and guidelines.Collector,11 2017-11 2018H M ,,Investigated customer accounts for relevant details in order to resolve the arrears accountsCommunicated with clients via post, telephone and emailsEducated the debtors of the possible consequences of non-paymentAbility to ensure that arrears cases were actioned quickly, efficiently and within stated proceduresAware with effective pre-collection and collection strategiesReported any suspected fraudulent activity to the Fraud Manager.Sales Associate,04 2017-04 20187-eleven ,,Communicated effectively with a wide variety of customers in person and on the phoneIdentified customer needs and recommended the suitable products and servicesMet weekly and monthly sales target while providing exceptional customer serviceVolunteer Experience EducationDiploma Network Security,Expected in2017-University of Winnipeg-,GPA Status-Bachelor of Technology ,Expected in2015-Punjab Technical University-,GPA Status- SkillsMS excelSQLCustomer serviceQuality Control AnalysisTableauStatistics and SASProject managementWeb Analytics  SEP  Hi, My name is Abhishek Singh and I m a recruiter at E-Talent Network. We are the sole agency that does recruitment sourcing for 22nd Century Technologies, Inc. (TSCTI), leveraging our extensive network and resources. 22nd Century Technologies, Inc. (TSCTI), is a midsize temporary staffing company with 4100 FTE and presence in all 50 states serving 300 direct Federal, State, Local commercial clients. TSCTI customers include US Air Force, US Army, NAVAIR, US Marine, FBI, IRS, Boeing, UPS, Lockheed Martin, Raytheon, Collins Aerospace, Parsons, AECOM, UTC, Coca Cola and Unisys. As Ive got your resume over a job board, I wanted to introduce you with a job opportunity based on your resume. Please find the job details below Job Information Title Intermediate Accountant (Fully Remote Position)Job 23-17182Company State of WisconsinWisconsin Dept of Children and FamiliesDuration 12 MonthsLocation Fully Remote Job Description Establish and maintain reporting to monitor expenditures (including match dollars) and compliance with regulations, policies and procedures.Perform reconciliations of revenues and expenditures betweenamong STAR, SPARC, and federal systems.Prepare Federal expenditure reports on forms specified by Federal agency and submit the reports by the required due dates.Prepare required journal voucherscorrection entries to adjust Department and STAR accounting records.Interpret and respond to inquiries regarding allowable costs and payment data from department management and program staffReview pre-contract package proposed by program division staff and determine Availability and appropriateness of funds from Federal funding sources to be charged.Completeness and correctness of contract language regarding fiscal reporting and compliance with Federal and State fiscal or program employees.Review and approve project budgets prepared by program employees.Reconcile, maintain, and monitor STAR system to ensure proper federal draw for federal grant.Maintain appropriate STAR ProjectActivities for proper federal reporting and monitoring. Maintain SPARC coding tables.Ensure proper coding used on financial transactions.Monitor partner state agency to retrieve required match dollars for federal claim.Perform fiscal contract administration and monitoring duties.Participate in workgroups and meetings related to contract development, renewals, orevaluations.Develop tracking system for monitoring fiscal issues and identifying common problems.Provide fiscal reports summarizing contract performance.Review weekly and monthly expenditure reports from SPARC and STAR to measure contractor fiscal performance against contract budgets.Ensure agencies report expenses timely in SPARC and submit timely STAR invoices.Promptly report delays to Contract Program Manager or any related concerns.Create and maintain Excel worksheets tracking contract expenses.Provide management and program manager regular updates on grant expensesspending.Monitor SPARC contracts and STAR contracts (POs) for appropriate spending levels, coding, and allowable costs.Assist with Dept. s PDG and Early Head Start operating budget development and monitoring of the operating budget. Thanks RegardsABHISHEK SINGHAssociate Technical Recruiter E-Talent NetworkOffice (214) 281-5279MOBILE (720) 704-7135E abhisheksi etalentnetwork.comW. http etalentnetwork.com tscti.comcurrent-openings