Professional SummaryDependable, results-driven Data Analyst with extensive experience in collecting, organizing, interpreting, and disseminating various types of statistical figures and strong focus on detail, accuracy, collaboration and delivering unparalleled client service. Expertise in data analysis, reporting structures and product and customer analytics. Key strengths include excellent organizational skills, effective time management, and willingness to assist peers and colleagues during peak workload periods. Proven ability to exercise good judgment and work well with minimal supervision and being able to make quick decisions in high pressure situations. Strong technical, project management and negotiation skills. Knowledgeable about business process improvement methodology and productivity optimization strategies. Recognized for integrity, trustworthiness, work ethic objectivity. My goal is to develop new skills and utilize my current skills to gain graduate assistantship to develop advocacy and leadership skills. SkillsSQLTableauPythonMS Office Suite -Access Project Excel PowerPoint Word OutlookData Science Research MethodologiesPattern and Trend Identification Work History08 2020to01 2022Data AnalystConsumertrack Los Angeles,CA,Analyzed Clients Financial Data and performed reconciliations to verify completeness of data setsProviding support for data acquisition and extraction from clients accounting systemsCarrying out the manipulation and upload of more complex data sets from a variety of finance systems across various business areas and clients into deloitte s platformCarrying out Data manipulation using tools such as Excel and Microsoft SQLPerforming reconciliations to verify the completeness of datasets provided to clientsCarrying out data quality checks which will need to be raised to the Audit practice or client as appropriateAssisting and guiding audit teams with data extraction from client systemsBeen the engagement team s first point of call when using Analytics platform for troubleshooting or general functionality queries providing them with assistance and guidance in the use of our platformHaving a high-level understanding of the system being supported and using Microsoft SQL to troubleshoot any issues raised by the Audit practice via the help desk systemPossible development and maintaining of various bespoke pieces of work built outside of our analytics platform on a client by client basisCreated reports for audit parameters using PowerBIHands on experience in Performance Tuning, Query OptimizationStrong Knowledge on Power BI to import data from various sources such as SQL Server, Azure SQL DB, SQL Server Analysis Services (Tabular Model), MS Excel etc.08 2017to01 2020Data AnalystConsumertrack Chicago,IL,Analyzed client s sales, marketing, and finance departments to automate processes, implement internal and external reporting structures, and develop cost effective solutionsConducted needs assessment to define user requirementsIdentified overlaps and established metrics and database structure to support all organizational reporting requirementsPrepared regular status reports to enable continuous improvement and improve the overall performanceCollated data and performed volume calculations to present complex solutions in simple terms to clients and enable decision makingDesigned, implemented, and analyzed results of marketing initiatives, including email and onsite promo campaigns, recommending most effective selling strategies and contributing to additional revenues of more than 2.9 MillionDeveloped a route optimisation tool for a leading retailer in India who serves millions of customers in more than 400 cities in every state of the country through digital platforms and over 1500 stores that cover over 16 million square feet of retail space Improved collections process for a leading retail bank that reached more than Rs 245 million monthly outstanding on a portion of its unsecured credit portfolio during the economic downturn, this was classified as early stage delinquentsBuilt analytical models to obtain the probability of collection from customers based on various actionsThe client was able to realign call center agents to more impactful areas (such as late stage delinquency) and reduce staffing levels in early stage delinquency by 35 Resulted in annual cost savings of Rs 85MM without impacting the collection ratio of 98 for the early stage delinquents07 2016to03 2017HR InternAmerican Modern Insurance Group Evansville,IN,Worked with HR team to coordinate company events.Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.Filed paperwork, sorted and delivered mail, and maintained office organization.Developed strong written and verbal communication skills.Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.03 2012to06 2015Programmer AnalystPackaging Corporation Of America Harrisonburg,VA,Developed programs and created files using SQL, PL SQLCreated group data warehouse for distributionDesigned various management, forecasting, and end user reportsAnalyzed business requirements and leveraged my technical skills to automate scripts to provide end-user support and regular maintenance to the databasesPreviously index fragmentation on each index per table in the properties were checked manually, and if it met a certain threshold, we executed rebuilding of the indexSaved 45 of the time (reducing the time spent on repetititve activities),Reducing 30 of the cost spent on repetitive activitiesUsed the time saved to solve quality issues which resulted in 45 increase in efficiencyDetermined the right stored procedures, views, and functions for the applicationCreated documented specs and test cases for each PL SQL procedure. EducationExpected in01 2024totoMaster of Science Data ScienceUniversity of Memphis-Memphis,TNGPA Expected in07 2017totoMBA Human Resources and Marketing ManagementBharathiar University-,GPA Expected in04 2011totoBachelors of Engineering Computer Science and EngineeringAnna University-Chennai,India,GPA  SEP  Your Journey at Crowe Starts Here At Crowe, you have the opportunity to deliver innovative solutions to todays complex business issues. Crowes accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a Best Place to Work. We are 75 years strong and still growing. Come grow with us! Job Description Crowe is seeking a talented and driven Senior Business Analyst in our Product Engineering practice. This individual will assume a business analyst role on a Scrum team that is responsible for assisting in the development and maintenance of the Ignite data analytics product that is leveraged by the Audit practice to deliver Crowes Audit services. Primary responsibilities include leading requirements elicitation with key stakeholders, documentation, story creation, and refinement for the team. This individual should have a passion for continuous improvement, innovation, and a history of successful software delivery and leadership within an Agile Scrum team. Responsibilities Ability to communicate effectively with all levels of the organization, from executive leadership to peers. Collaborate with Product Owner, stakeholders, and development teams to understand business goals and objectives. Ability to acquire a deep understanding of our products and systems, including their capabilities, features, and technical specifications. Perform analysis of large-scale epics for decomposition and work closely with Program Leadership and teams to ensure accurate scoping, feasibility assessment and effort estimation for epics and features. Conduct refinement sessions to decompose features into user stories, tasks, and acceptance criteria for the development team. Schedule, coordinate, and facilitate agile ceremonies and elicitation sessions with the Product Owner and stakeholders to identify, prioritize, and clarify requirements andor issues. Lead backlog management and refinement activities assisting in prioritizing and sequencing work items based upon business value and technical complexity. Collaborate within the Scrum team and Program Leadership on progress, providing updates and identifying potential risks or issues that surface during development. Develop and conduct product presentations andor demonstrations that effectively communicate the value, benefits, capabilities and features to various stakeholders and development team members. Partner with Development Lead to share Scrum Master responsibilities for the development team. Perform as a change agent on identified Agile process improvements for the development team. Perform change management activities in support of product releases. Collaborate with the QA Lead to ensure effective coordination and execution of User Acceptance Testing efforts. Collaborate across development teams to manage dependencies and ensure risks are proactively managed. Work with the development team to demonstrate work to the Product Manager and ensure it complies with the Definition of Done (DoD). Collaborate with cross-functional teams, including operations to promptly identify and prioritize issues reported in a production environment to ensure timely resolution and minimize impacts on users. Required Qualifications 5 years of BAExcellent analytical and critical thinking skillsStrong understanding of work requirement solicitation and decomposition techniquesExceptional learning agility and the ability to adapt quicklyAbility grasp business concepts and translate those to the development teamProficient level of understanding of Product Development and Software Development Life CyclesSolid experience with Agile Scrum methodologyExcellent communication skills, both verbal and written with the ability to effectively convey business and technical information to diverse audiences Demonstrated ability to work collaboratively and effectively with diverse stakeholders and team members as a part of a larger program fostering strong relationships and driving resultsProactive, self-starter, with a natural inclination toward taking individual initiative and personal accountabilityHigh degree of organization and the ability to manage multiple tasks effectively Preferred Qualifications Experience with Scaled Agile Framework (SAFe)Experience working with Azure DevOps or similar toolProduct Owner andor Scrum Master certificationExperience with SharePoint Microsoft 365 Power BIExperience with Data Driven or Data Heavy ProductsIndustry experience in professional services, finance, or accounting About the Team Product Engineering professionals at Crowe lead the software development efforts for the firm and build technology solutions in a consistent and reliable way. Product Engineering owns the software development competency for the firm, which is tied to standardized processes, practices, policies and controls for client-facing products and projects. Team members share expertise across various industries, targeting manufacturing and distribution, government, healthcare, financial services, and private equity groups based on demand from other Business Units. You will learn and build on a wide range of technologies in an environment where innovation and new ideas are highly encouraged. Hop on board to join one of the fastest growing technology consulting practices in the industry. Our Benefits At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.