Professional SummaryDedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Skill HighlightsStrong organizational skillsActive listening skillsEnergetic work attitudeOpening closing procedureCustomer service expertOrganizational SkillsMicrosoft Office SuiteActive listening skillsCourteous demeanorTime ManagementMulti-Task Management Work Experience03 2012toCurrentHardware , Plumbing , and Electrical AssociateConcentra Spokane Valley,WA,Cross-trained and provided back-up for other sales associates when needed.Meet incoming customers and provided immediate assistance.Retrieved alternate items and sizes on request.Listened to customer needs and preferences to provide accurate advice.Trained all new sales employees on effective techniques.Increased purchase totals by recommending additional items.Worked flexible schedule to accommodate changing customer levels.Solicited referrals from satisfied clients.Answered incoming telephone calls with professional and knowledgeable responses.Provided expert product and service information.Maintained up-to-date knowledge of customer buying habits.06 2003to06 2015Cash Application RepresentativeRoberts Home Medical City,STATE,General Knowledge of medical billing and collection practices with superior understanding of culture and value.Extensive understanding of the Health Insurance Portability and Accountability Act (HIPPA).Works effectively with customers and insurance representatives to process key transactions.Reconcile batches for payment electronically posted and also post adjustments daily.Analyzes areas of concern, cash posting issues and backlogs.I have more than10 years of experience in sales,Knowledge of medical billing, customer relations, creating and posting batches, and product line.Eliminated outdated records by sending the records to be scanned.05 1997to08 2003Customer Service Fill Room OperatorRoberts Oxygen Company City,STATE,Provided safe,efficient, and correct filling of all cylinder and cryogenic vessels.Filled medical and commercial grade gas in accordance with FDA guidelines, Performed pre-fill inspections on all cylinders before filling.Used forklift, power jack, and handcarts to transport full cryogenic cylinders to full tank area.Operated all cylinder and cryogenic vessel filling equipment applicable to gas product produced.As a Inside Sales Customer Service Representative I processed daily sales transactions,reconciled end of day,end of month cash receipts also created and maintained sales reports.Implemented a consultative selling approach on all inbound calls.Responded to all customer inquiries in a timely manner. Education and TrainingExpected intotoHigh School Diploma General StudiesDuval High School,Lanham,MDGPA General StudiesExpected intoto General StudiesPGCC,Largo,MDGPA Security Management SkillsAccounts Payable, ,cash receipts, Strong communication skills, customer relations, Customer Service, finance, General ledger accounting, Inside Sales, Insurance, medical billing, Microsoft Office, problem solving, product and service information, sales reports, Self-starter, Spreadsheet, time management.  SEP  Onward Search needs a Software Engineer for one of our entertainment customers. Onward Search is unable to support Corp-to-Corp arrangements at this time. Job Summary Apply technical expertise to manage project priorities, deadlines, and deliverables. Design, develop, test, deploy, maintain, and enhance software solutions. Architect reusable solutions shared across products. Lead in solving complex problems and providing oversight to engineers. Qualifications 6 years of hands-on professional experience in Backend development.Experience working on a significant consumer product that is currently available.Thorough knowledge of Java, Scala, Spring, and other Server-Side Technologies.Ability to collaborate within a small, productive development team and across the larger engineering organization.Proficient in writing efficient, reliable, and maintainable code, whether implementing architectural enhancements, user-facing features, or addressing defects.Skilled in troubleshooting and resolving issues, problems, and errors across diverse platforms.Capable of analyzing and optimizing application code for improved efficiency, reliability, and performance.Familiarity with product architecture, including assisting other Software Architects as needed. Required Education Bachelor s degree (BS or BA) in Computer Science, Engineering, or an advanced degree in a related field.