SummaryLeadership-oriented certified technology professional entering a career in Computer Management. Critical thinker who can demonstrate the ability to succeed in a high paced environment and who consistently exceeds performance standards. I am level-headed and calm in stressful situations with well-developed people skills. Also can provide analysis data support in a company as a Data Analyst with experience using many forms of technology for data analysis. I have an attention to detail and am able to work in a deadline-oriented position with effective problem solving skills. I am looking for a company where I can expand on my skills and experiences in order to reach company s goals. HighlightsScripting and DatabaseNetwork Operations System - WindowsNetwork Operations System - UnixVoice VoIP AdministrationData Communications and NetworkingCommunications SystemsWired, Optical, and Wireless CommunicationsWireless TechnologyEnterprise Network DesignEnterprise Network ManagementNetwork FundamentalsData and Signal ProcessingPC MaintenanceSQLMicrosoft Server 2012Network System Administration FundamentalsWindows Active DirectoryComputer System MaintenanceInstalling and Uninstalling Various SoftwareReplace, Adding and Removing Various Hardware ComponentsOperating systems Windows Java ProgrammingJavaScriptMicrosoft Word, Excel, AccessAnalytical and Statistics programs MinitabAS400Query LanguageUNIXPresentation Microsoft PowerPointWiresharkFile Management EducationDeVry UniversityOrlando,FLExpected in2014 Bachelor of Science Network and Communications Management-GPA GPA 3.87 4.0 Dean s ListNetwork and Communications Management, Magna Cum LaudeDeVry UniversityMiramar,FLExpected in2012 Associate of Science Network System Administration-GPA Graduated with Honors, top 10 Percent of my class.Lake Weir High SchoolOcala,FLExpected in1996 High School Diploma General Education-GPA ExperienceAaron s, Inc-Data Analyst Integrity SpecialistCovington,LA,12 2014-02 2016Work on an AS400 servers Manipulate files using Windows Server Platform Using Unix Microsoft to check data quality Using Query Tab programs to ensure the data is correct Maintain several databases and using SQL updates to perform various duties Analyzing Data to ensure correctness Use of SalesForce platform.Research disputes and other queries from clients and consumers Respond to telephone and email queries, receive disputes and input for tracking Follow defined dispute and or research procedures, and produce required metrics according to defined procedures Travel to different offices to train other staff members to create redundancy across the company Assist in creation of new programs as well as test and deploy them.Host seminars in different offices to teach updated procedures and programs.Belleview PC Doctor-Computer TechnicianCity,STATE,03 2010-01 2012Handle and resolve customer complaints Configured and installed new Microsoft systems Troubleshoot and resolve desktop support issues Repairing and upgrading hardware in desktops and notebooks Installing, uninstalling, or reinstalling various software packages Test systems to make sure that they are properly working Record and Log work done specifically to each customer.Logan s Roadhouse-Cook WaiterCity,STATE,06 2007-01 2015Prepare stations and provide excellent guest services.Cook during lunch shifts.Use excellent communication skills and work in a timely manner. SkillsActive Directory, AS400, excellent communication, Hardware, resolve customer complaints, clients, Data Communications, databases, Database, desktops, email, File Management, Java Programming, JavaScript, notebooks, Access, Excel, Microsoft PowerPoint, Windows, Microsoft Word, Minitab, Enterprise, Network Management, Network Design, Network, Networking, Operating systems, PC Maintenance, Project Management, quality, Repairing, Research, seminars, servers, Scripting, SQL, Statistics, System Administration, desktop support, telephone, Troubleshoot, UNIX, upgrading, VoIP, Windows Server  SEP  This is a W2 contract in Minneapolis, MN 55402.Bank is looking for a successful Data Analyst to support our Enterprise Data Governance (EDG) and Data Privacy and Protection (DPP) initiatives. This role will collaborate with the business line and technology groups. Primary responsibilities include Effectively work in matrixed team of Data Analysts, Project Managers and Business Analysts in support of a specific business andor regulatory need. Research and build a detailed understanding of the problem and related data assets in order to code the data processing and analysis. Light development coding Ensure that the data used follows the compliance, access management and control policies of the company while meeting the data governance requirements of the business. Work with technical groups to support the collection, integration, and retention of the data sources. Apply data visualization and summarization techniques to the analytical results. Interpret and communicate the results in a manner that is understood by the business. Basic Qualifications Bachelor s or masters degree in mathematics, Engineering, Computer Science, or equivalent work experience. 5 years related technical experience and 3 years analytical experience in the BankingFinancial industry or similar highly regulated industry. Preferred SkillsExperience Proficiency with SQL SAS (mid to expert level) Intermediate knowledge of application coding and development lifecycle. Analytical (e.g., comfortable with data) and can combine an understanding of business objectives, customer needs, and data required to deliver customer experience and business results. Intermediate knowledge of data governance, data management, data architecture, data modelling concepts and data governance tooling and the complexities of data in a large financial andor highly regulated institution. Willingness to continuously develop and acquire new technical skills, learn new tools programming languages and Big Data techniques. Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change. Effective oral and written communication with the ability for analyzing, slicing, and dicing data while deriving significant insights. Natural curiosity and self-directed ability to seek out information and meet goalsdeadlines. Agile experience Very comfortable following Agile Scrum methodology.