SummarySENIOR TECHNICAL PROJECT MANAGER SENIOR SOFTWARE ARCHITECT HighlightsProject managementRequirements analysisDesign specificationsBusiness process improvementUser documentationBusiness analysis and designWorkflow analysis process reengineeringStrategic planning and leadershipAlternative solution, cost and benefit identification evaluationSoftware development in Java, C , C Web development in HTML, CSS, JavaScriptAgile software developmentSystems integrationProject planning executionProblem solvingWeb-based, client server, mobile, and desktop applications development toolsDesign and bug patternsRFI, RFQ, RFP processesCustomer satisfactionUser trainingSearch engine optimizationPPC PPV marketingCommunications Experience01 2014toPresentSoftware ArchitectVerizon Communications Saugus,MA,Formulated a phased implementation strategy to develop a new Child Welfare licensing subsystem that adheres to the Federal CCWIS requirements.Mentored the technical development lead in designing a replacement document generation subsystem that will work with the existing iCARE system and the new CWIS.Designed and architected an external portal for external Child Welfare partners.The external portal will be used as a framework for additional external partner modules.Architected the logical and physical data models for an external portal that will share specific presenting issue information to law enforcement partners.Architected a solution to generate IRS 1095B forms for qualified Child Welfare recipients.The solution integrated with the Adobe LiveCycle document generation process used by the Idaho self-reliance application.Provided consulting to the Automated Systems Program Manager and iCARE staff on Function Point Analysis and agile software development.Guided process mapping exercises with the Child Welfare users and iCARE scrum team to expose and document the as-is processes for eligibility determination and development support cycles.01 2010toPresentProject Manager ScrumMaster Technical LeadCaci International Inc. Fort Riley,KS,Successfully managed a 3.4M project to rewrite an automated system for Idaho s Infant Toddler Program.Since production deployment in April 2013, ITP KIDS has managed over 8M of services to children 0-3 years old with developmental delays.Managed the project through all phases of the SDLC.Worked closely with the development and business teams to define and document the as-is and to-be process flows for the Infant Toddler Program and the ITP KIDS application.Developed web services to allow other IDHW applications to access ITP KIDS data.ScrumMaster for the ITP KIDS development team during the development, deployment, and maintenance phases of the system.01 2014to01 2015Software Architect ScrumMasterComcast Athens,AL,Architected a server-based replacement infrastructure using Modern System s Application Transparency Platform (ATP), Micro Systems Micro Focus, and Microsoft SQL Server.Architected a continuous integration build solution that used Jenkins and Subversion to detect Claireges to COBOL code and automatically build and deploy object modules to the proper libraries on Micro Focus.Mentored project team members in agile software development and provided Scrum training to the project team members.01 2013to01 2013Board of Director MemberComcast Atoka,TN,Appointed by Idaho Governor Butch Otter to be on the Your Health Idaho Board of Directors as the representative of the small business owners.Appointed by Chairman Weeg to be the Chairman of the IT Subcommittee.Facilitated workgroup meetings with the IT Subcommittee members and IDHW management to develop a year one strategy for the Idaho Health Insurance ExClairege to use the Federal Facilitated Marketplace (FFM).Participated in the Request for Proposal (RFP) process to identify and select a vendor to implement a state-based health insurance marketplace for Idaho.01 2011toPresentOwner Internet MarketerConsistent Internet Income LLC City,STATE,Successfully created AdSense and authority websites in various micro and health niches.Applied on-page and off-page Search Engine Optimization (SEO) techniques to rank the websites on the search engines for targeted keywords.Developed online marketing campaigns to market and promote the websites using organic and paid traffic.01 2011to01 2013Software Architect ScrumMasterIdaho Health Insurance Exchange Project - IDHW City,STATE,Designed and created the conceptual and logical architecture for the Idaho Health Insurance ExClairege.The conceptual and logical diagrams were included in the Idaho Level 1 Implementation grant response.The project was awarded 20.4 million dollars for Level 1 implementation, the majority of which was for software developments and systems integration.Completed the development and IT resource plan to implement the Idaho Health Insurance ExClairege.ScrumMaster for the IHIE Project technical and business teams.01 2008to01 2009Technical Lead Software ArchitectMOCS Project - IDHW City,STATE,Created the technical infrastructure for the MOCS developed applications.Worked with ITSD to ensure that the technical infrastructure aligned with ITSD s technical infrastructure.Mentored the technical teams to architect solutions that are compatible with ITSD s technical infrastructure.Trained and mentored two ScrumMasters on the MOCS project.01 2006to01 2008Technical LeadEPICS Replacement Project - IDHW City,STATE,Led a talented architecture team to develop tools and processes for the five development scrum teams.Evaluated the C-IV system architecture to determine the feasibility transferring the system to Idaho and using the system for Idaho s self-reliance program.Led the IT architecture team that implemented the core C-IV system on ITSD s technical infrastructure.ScrumMaster for two development Scrum teams.Worked closely with the Product Owner to ensure that the product backlog was up-to-date and prioritized.Worked with the Product Owner and Project Managers to resolve team impediments.01 2002to01 2006Project ManagerIdaho Health Alert Network - IDHW City,STATE,Successfully managed the project resources, progress, completion timeframes, and 1.65M budget while exceeding project sponsor milestones and targets.Worked closely with the Idaho Department of Health Administrator and the Idaho Health District Administrators on statewide deployment planning and implementation.Worked closely with ITSD management and the Idaho HAN stakeholders to ensure that the developed solution aligned with ITSD s technical infrastructure and Idaho HAN business needs.01 2002to01 2004Consultant Software DeveloperSimple Solutions City,STATE,Developed an application in Delphi for loan officers.The application presented a video to the client and recorded the client watching the video.The recorded video was archived onto a CD-R RW disc in the client s file.Developed an amortization application that calculated the loan programs available to the client based on factors like loan value, down payment, and payment terms.01 2001to01 2006Project ManagerIdaho NEDSS Project - IDHW City,STATE,Successfully developed and implemented a corrective action plan to realign the 715K project to the project objectives after being appointed as the recovery project manager.Managed the project to ensure the milestones were met, project costs were in-line with the budget, and the identified equipment was acquired, installed, and accessible to the project at the appropriate times.The Idaho NEDSS project was acknowledged by HHS as one of the fastest implementations of the NEDSS base system in the US.Worked closely with the Idaho Department of Health business leaders on a transition and migration plan to ensure a smooth transition from the disparate automated systems that were used by the seven Health Districts to the Idaho NEDSS system. EducationExpected intotoBachelor of Science Computer ScienceVirginia Polytechnic Institute and State University,Blacksburg,VAGPA Minor MathematicsExpected in2006totoCertified ScrumMaster (CSM), Scrum Alliance ,,GPA J2EE Architecture and Patterns using Eclipse, ExecuTrain, SkillsAdobe, Agile, architect, ATP, budget, Business analysis, Business process improvement, C, C , CD-R, client server, COBOL, consulting, CSS, client, Customer satisfaction, Delphi, Department of Health, designing, Eclipse, Focus, forms, HTML, Insurance, J2EE, Java, JavaScript, JBoss, law enforcement, leadership, marketing, market, meetings, access, C , ExClairege, Windows, migration, online marketing, search engines, page, presenting, Problem solving, processes, process reengineering, progress, Project management, Project planning, Proposal, Requirements analysis, RFI, RFP, Scrum, SDLC, Search Engine Optimization, Software development, Microsoft SQL Server, strategy, Strategic planning, system architecture, Systems integration, User training, User documentation, video, Web development, websites, Workflow analysis  SEP  Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Software Engineering Manager do at Fiserv?Fiserv is looking for a Software Engineering Manager to join our Core Acquiring Front End engineering group within Fiservs Global Business Solutions (Payment Acceptance) business.You will be joining an organization responsible for mission critical platforms that support our payments acquiring business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. All this is done for some of the largest merchants in the US.This fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions. What you will do Manage cross-functional engineering teamsHands-on engineer pickup stories, code reviews, and support production End-to end platform owner and engineer design, build, and support resilient services solutionsPartner with business owners to define platform roadmaps and scope for initiatives featuresDrive prioritization of technical investment on in-scope platformsDesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)Provide thought leadership across acquiring enginesPartner effectively with DevOps, Production Support, and peer platform teams What you will need to have 15 years of experience in software engineering roles using C and Java10 years of experience leading high-performing software engineering teams5 years of experience in financial services or payments processingAbility to clearly communicate with executive leadership What would be great to have Bachelor s degree in computer science, engineering, or equivalent work experienceExperience in AIXExperience building solutions in public cloud (AWS, Azure, GCP) Perks at work Were FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. What you should know about us Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information andor to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.