SummarySeasoned Data Entry Operator with 5 years of experience building and maintaining electronic databases. Received and reviewed new written records, transcribed information into electronic databases, verified and validated new and previously-input data fields, prepared reports, and contributed to refinement of data entry protocols. Detail-oriented professional effecting useful, accurate databases. SkillsMeticulous Attention to DetailCertified in 10-KeyData TranscriptionAdministrative Support SpecialistAdvanced Clerical KnowledgeCollecting InformationProficient With Database Filing and Data ArchivingVerifying Data AccuracyWritten and Verbal Communication10-Key CertificationWorkflow ManagementData VerificationTime ManagementData ManagementService OrientedData ReviewData CompilationProject ManagementReport GenerationSelf-StarterMicrosoft OfficeMultitasking and PrioritizationSpreadsheet ManagementData EntryInformation StorageAdvanced MS Office Suite KnowledgeData ProcessingData Integrity Education and TrainingVista CollegeRichland,TxExpected in05 2018 Associate Degree Informational Technology applied Science-GPA GPA 3.75 ExperienceFedex Cross Border-Data AnalystChattanooga,TN,06 2022-CurrentInput client information into spreadsheets and company database to provide leaders with quick access to essential client data.Identified and corrected data entry errors to prevent duplication across systems.Reviewed and updated account information in company computer system.Proofread and edited documents to correct errors.Completed database backups to secure information.Processed customer and account source documents by reviewing data for deficiencies.Scanned through extensive documents and reporting to identify pertinent data.Remained focused for lengthy periods to accurately perform work with adequate speed.Contacted customers via phone or email to address data inquiries.Stored hard copies of data in organized files to optimize retrieval.Reviewed, corrected or deleted data, verifying customer and account information.Input new data to test customer and account system changes and upgrades.Followed data program techniques and procedures to maintain data entry requirements.Maintained database by entering new and updated customer and account information.Exceeded quality goals to support team productivity.Created reports and audited charts to maintain concise records.Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.Responded to daily inquiries and requests within mandated timeframe to meet deadlines.Compiled, sorted and verified electronic data against hard copies to support quality control efforts.Revised standard operating procedures to reflect current practices.Reviewed source documents to locate required data for entry.Gathered and documented statistical information to generate reports.Scanned and stored files and records electronically to reduce paper files and secure data.Texas Department Of Criminal Justice-Correctional Officer IIICity,STATE,05 2021-06 2022Protecting the citizens of Texas while promoting positive change in offender behavior to reintegrate offenders into society and to assist victims of crimePerforms moderately complex correctional work involving the care and custody of approximately 1,341 G1-G4 inmatesWork involves the direct supervision of inmate work groups in their daily assigned duties preventing escapes and maintaining discipline in conformance with strict rules, regulations, and standard operating proceduresWorks under general supervision with moderate latitude for the use of initiative and independent judgmentAssumes a high level of responsibility for the care and custody of assigned inmates through knowledge of and adherence to laws, rules, regulations, and standard operating procedures governing the Texas Department of Criminal Justice (TDCJ)Searches for contraband and provides security counts, feeds, and supervises inmates in housing, work, and other areas accessed by stairs and maintains security of assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heightsProvides custody and security of inmates including observing actions of inmates, squatting and bending to conduct pat and strip searches of inmates, restraining and securing sometimes assaultive inmates, and transferring and transporting inmates by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportationSupervises and provides security of inmates performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations which involve climbing stairs and ladders and climbing around the inside or outside of buildings works outdoors and indoors without air conditioning works around motorized or moving equipment and machinery and is subject to all types of weatherAbility to work protracted, irregular, and overtime hours as needed responds to emergencies, including climbing stairs and ladders while searching for escaped inmates, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious inmate or employee various distances to safety up or down stairs and ladders and uses force and deadly force, including the use of chemical agents or firearms, to control inmatesReads, reviews, and properly applies information found in inmate records which is related to the inmate s health and safety and to the security of the facility provides leadership and technical guidance to other staff complies with policies, procedures, rules, and regulations enforces inmate disciplinary rules and prepares and maintains records, forms, and reports.Inspected cells and conducted random searches of common areas.Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.Detected potential threats and quickly defused conflicts.Maintained clear and open communications with facility areas to support safe operations.Informed inmates and visitors of rules, safety and security procedures and responsibilities.Supervised residents during meal distribution and intake, recreation time and work-site performance.Applied non-violent response tools and physical restraint during problematic situations.Enforced resident behavior management protocols and drafted incident reports for infractions.Received property from incoming inmates, provided receipts and inspected items for contraband.Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.Directed visitor sign-in, documenting processes and completing appropriate visitation logs.Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.Supervised offender work assignments and evaluated performance for compliance with standard regulations.Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.Oversaw public areas and grounds to verify cleanliness and inmate safety.Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.Instructed inmates on work detail and oversaw work-site transportation.Combine Technical Services-Military ContractorCity,STATE,06 2018-05 2021AVIATION Ground Units APACHE JAGM (AH-64 V6 IOT), BLACKHAWK (UH60V IOT), SCAMPII, RPUAS LUT, TUAS FOT, MSTD MS2TD Spider I1A IOT, STRYKER, Manpack Leader RadioDuties, Accomplishments and Related Skills COMPUTER OPERATOR 1 IN TEST EVENTS TO INCLUDE Performing data entry on dual monitors with appropriate access database software sTo enter, update, research, verify and retrieve data into and from various systemsThis would ensure information is recorded with accuracy and confidentialityCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryTo Reviews data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsGenerate reports, store completed work in designated locations and perform backup operations on a keypad external hard driveProvided scan documents and print files, when neededIn doing so to diligently keep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesTo ensure proper use of office equipment and address any malfunctionsData programs (CDL 3D Visualization mapping) to track military aircrafts based of locationAbility to use Commercial Virtual Remote Environment (CVR Hub) Microsoft Teams Cloud Computing Program OfficeThat allows me to chat, video, virtual Meetings, Screen Share, Document Collaboration, and storageVOLUNTEERISM Volunteered over 100 hours in assisted individuals that expressed their computer issues as neededI have done routine disk clean ups to make space on the hard drive this would quickly delete temporary and cache files or uninstalling old applicationsAllowing the computer to run much efficientlyMost of the time I would have to do data recoveryI would back up on a separate type of media (such as an external hard drive or USB flash drive) or back it up online using cloud storagesUsing both provides extra protectionI would advise them backing up personal data once a week and backing up business data dailyMost backup methods allow you to schedule automatic data backups as often as you wantDATA COLLECTION IN TEST EVENTS TO INCLUDE Maintained above a 98 quality rating (exceeded standards) while exceeding the standards with completion of test data throughout every pay periodOperational testing experience for all directorates, Field and Data Management processesExtensive experience, planning, training and organizing personnel and tasksStrong background in Data control and Quality control and assuranceAccountable for 100 of the Military and Civilian Mission Test data collected and was able to capture more test information by engaging with test players through direct communication for 12-15 hours a dayData was captured by working 95 hours multiple a week using hand-held communication devices in a field environmentWorked in all directorates for Operational test commandExperience in all forms required for testing, RAM, Performance, and HSI, accountability of employees and data, accident procedures, and equal opportunity procedures and processes for all employeesProven ability to work well under pressure, meet closing deadlines, self- starter, able to work well in diverse groups or independentlySetup conference calls to host of daily taskAssisted in training new data collectors on data collection, form completion and resolving anomaliesAssisted the Team Lead in the anomaly investigation processReported any problems encountered with the data collection process to the appropriate Data manager and Team Lead for resolutionWorking closely with military personnel to track and report all problems with the software or programs, Maintaining physical and data securityFollowing all instructions or directions at precise timing intervals, monitoring setup and teardown proceduresAble to perform a wide range of standard and non-standard clerical tasks, which include inventory processing, by helping with sensitive items reports, equipment layout procedures, and resolving issues that broke during mission to write up DA form 2404 or do a statement of charges and a FLIPL investigationAs well keeping accountability with a detailed hand receipt DA form 2062All missions, Fording, Urban Mobility, Live Fire Range, Wrecker Team Recovery, Operator Team Recovery, Casualty Evacuations, MOPP gear and emergency situations, Flight landings, CBRN procedures and missionsAdministered and assisted in surveys after tasks and performed QC checks on all RAM Data and performance formsForm completion and anomalies resolution.  SEP  Your Journey at Crowe Starts Here At Crowe, you have the opportunity to deliver innovative solutions to todays complex business issues. Crowes accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a Best Place to Work. We are 75 years strong and still growing. Come grow with us! Job Description Crowe is seeking a talented and driven Senior Business Analyst in our Product Engineering practice. This individual will assume a business analyst role on a Scrum team that is responsible for assisting in the development and maintenance of the Ignite data analytics product that is leveraged by the Audit practice to deliver Crowes Audit services. Primary responsibilities include leading requirements elicitation with key stakeholders, documentation, story creation, and refinement for the team. This individual should have a passion for continuous improvement, innovation, and a history of successful software delivery and leadership within an Agile Scrum team. Responsibilities Ability to communicate effectively with all levels of the organization, from executive leadership to peers. Collaborate with Product Owner, stakeholders, and development teams to understand business goals and objectives. Ability to acquire a deep understanding of our products and systems, including their capabilities, features, and technical specifications. Perform analysis of large-scale epics for decomposition and work closely with Program Leadership and teams to ensure accurate scoping, feasibility assessment and effort estimation for epics and features. Conduct refinement sessions to decompose features into user stories, tasks, and acceptance criteria for the development team. Schedule, coordinate, and facilitate agile ceremonies and elicitation sessions with the Product Owner and stakeholders to identify, prioritize, and clarify requirements andor issues. Lead backlog management and refinement activities assisting in prioritizing and sequencing work items based upon business value and technical complexity. Collaborate within the Scrum team and Program Leadership on progress, providing updates and identifying potential risks or issues that surface during development. Develop and conduct product presentations andor demonstrations that effectively communicate the value, benefits, capabilities and features to various stakeholders and development team members. Partner with Development Lead to share Scrum Master responsibilities for the development team. Perform as a change agent on identified Agile process improvements for the development team. Perform change management activities in support of product releases. Collaborate with the QA Lead to ensure effective coordination and execution of User Acceptance Testing efforts. Collaborate across development teams to manage dependencies and ensure risks are proactively managed. Work with the development team to demonstrate work to the Product Manager and ensure it complies with the Definition of Done (DoD). Collaborate with cross-functional teams, including operations to promptly identify and prioritize issues reported in a production environment to ensure timely resolution and minimize impacts on users. Required Qualifications 5 years of BAExcellent analytical and critical thinking skillsStrong understanding of work requirement solicitation and decomposition techniquesExceptional learning agility and the ability to adapt quicklyAbility grasp business concepts and translate those to the development teamProficient level of understanding of Product Development and Software Development Life CyclesSolid experience with Agile Scrum methodologyExcellent communication skills, both verbal and written with the ability to effectively convey business and technical information to diverse audiences Demonstrated ability to work collaboratively and effectively with diverse stakeholders and team members as a part of a larger program fostering strong relationships and driving resultsProactive, self-starter, with a natural inclination toward taking individual initiative and personal accountabilityHigh degree of organization and the ability to manage multiple tasks effectively Preferred Qualifications Experience with Scaled Agile Framework (SAFe)Experience working with Azure DevOps or similar toolProduct Owner andor Scrum Master certificationExperience with SharePoint Microsoft 365 Power BIExperience with Data Driven or Data Heavy ProductsIndustry experience in professional services, finance, or accounting About the Team Product Engineering professionals at Crowe lead the software development efforts for the firm and build technology solutions in a consistent and reliable way. Product Engineering owns the software development competency for the firm, which is tied to standardized processes, practices, policies and controls for client-facing products and projects. Team members share expertise across various industries, targeting manufacturing and distribution, government, healthcare, financial services, and private equity groups based on demand from other Business Units. You will learn and build on a wide range of technologies in an environment where innovation and new ideas are highly encouraged. Hop on board to join one of the fastest growing technology consulting practices in the industry. Our Benefits At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.