SummaryDetail-oriented billing professional with 11 years experience applying exceptional customer service and resolving complex billing issues. HighlightsSelf-starterProblem resolutionDeadline-orientedMicrosoft OfficeSpreadsheet developmentEmployee training and development ExperienceBilling Accountant,2011to2012Burr Forman Llp Charleston,SC,Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 accuracy rate.Ranked as most effective billing representative in the department out of 18 representatives.Prepared a broad range of customized invoices to individuals and commercial accounts.Expressed appreciation and educate customers on the products and services available.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines.Promptly responded to general inquiries from members, staff, and customers via mail, e-mail and fax.Guaranteed positive customer experiences and resolved all customer complaints.Billing Representative,01 2009to01 2011Cancer Treatment Centers Of America Decatur,TX,Coordinate and complete administrative functions to facilitate and maintain accurate billing for customers.Perform task associated with processing of all non-standard standard billing request.Maintenance contract, consolidations and revisions to supporting documents.Process all non-standard standard billing request which include hardware billing, web submittal, E-software shipments, process credit cards payment, direct shipment, proformas, consolidated billings and billing due list.Perform non-revenue billings as well as credit adjustments, contracts and other billing requests as required.Maintain files of generated billing documents.Resolution of incorrect information to correctly bill a customer.Assist manager with administrative functions when necessary.Billing Specialist,01 2000to01 2007Menasha Corporation De Forest,WI,Works a number of detailed revenue based reports and ensures the accuracy of invoicing.Maintains current business records received and responds to customers inquires, as well as sales and services.Research and resolving billing discrepancies.Responsible for handling monthly client billing and invoicing.Interfaces on the phone with customers, internal sales and service employees in resolving billing discrepancies.Interfaces with credit representatives to correct errors identified through the collection process.Occasional collection calls Process manual invoices.Establishes customer contracts in billing systems.Support multiple contract types and manage complex billing rate agreements.Organize invoices by billing type and maintain documentation to facilitate audits.Assist manager(s) in problem solving.Invoiced projects, periodic maintenance agreement, and transactional data consistent with contracts and or purchase orders.Billing Administrator,01 1999to01 2000Rentokil Initial Downers Grove,IL,Consistently billed customers in a timely manner.Process manual invoice.Maintain high level on internal and external customer satisfaction while achieving business objectives.Provide administrative support in the areas of revenue generation and accounts receivables.Work effectively with the credit, marketing and procurement department, executive management, and sales personnel to ensure best possible account service.Validates purchase orders for accuracy.Occasional collection calls. EducationBachelor degree Business Administration,Expected into-,GPA Business Administration SkillsAccount management, accounts receivables, administrative functions, administrative support, billing, billings, billing systems, clarify, hardware, consolidations, contracts, credit, client, customer satisfaction, executive management, Filing, invoicing, marketing, Works, organizational skills, personnel, problem solving, Processes, procurement, Maintain files, maintain documentation, Research, sales, phone, type  SEP  Hi, My name is Abhishek Singh and I m a recruiter at E-Talent Network. We are the sole agency that does recruitment sourcing for 22nd Century Technologies, Inc. (TSCTI), leveraging our extensive network and resources. 22nd Century Technologies, Inc. (TSCTI), is a midsize temporary staffing company with 4100 FTE and presence in all 50 states serving 300 direct Federal, State, Local commercial clients. TSCTI customers include US Air Force, US Army, NAVAIR, US Marine, FBI, IRS, Boeing, UPS, Lockheed Martin, Raytheon, Collins Aerospace, Parsons, AECOM, UTC, Coca Cola and Unisys. As Ive got your resume over a job board, I wanted to introduce you with a job opportunity based on your resume. Please find the job details below Job Information Title Intermediate Accountant (Fully Remote Position)Job 23-17182Company State of WisconsinWisconsin Dept of Children and FamiliesDuration 12 MonthsLocation Fully Remote Job Description Establish and maintain reporting to monitor expenditures (including match dollars) and compliance with regulations, policies and procedures.Perform reconciliations of revenues and expenditures betweenamong STAR, SPARC, and federal systems.Prepare Federal expenditure reports on forms specified by Federal agency and submit the reports by the required due dates.Prepare required journal voucherscorrection entries to adjust Department and STAR accounting records.Interpret and respond to inquiries regarding allowable costs and payment data from department management and program staffReview pre-contract package proposed by program division staff and determine Availability and appropriateness of funds from Federal funding sources to be charged.Completeness and correctness of contract language regarding fiscal reporting and compliance with Federal and State fiscal or program employees.Review and approve project budgets prepared by program employees.Reconcile, maintain, and monitor STAR system to ensure proper federal draw for federal grant.Maintain appropriate STAR ProjectActivities for proper federal reporting and monitoring. Maintain SPARC coding tables.Ensure proper coding used on financial transactions.Monitor partner state agency to retrieve required match dollars for federal claim.Perform fiscal contract administration and monitoring duties.Participate in workgroups and meetings related to contract development, renewals, orevaluations.Develop tracking system for monitoring fiscal issues and identifying common problems.Provide fiscal reports summarizing contract performance.Review weekly and monthly expenditure reports from SPARC and STAR to measure contractor fiscal performance against contract budgets.Ensure agencies report expenses timely in SPARC and submit timely STAR invoices.Promptly report delays to Contract Program Manager or any related concerns.Create and maintain Excel worksheets tracking contract expenses.Provide management and program manager regular updates on grant expensesspending.Monitor SPARC contracts and STAR contracts (POs) for appropriate spending levels, coding, and allowable costs.Assist with Dept. s PDG and Early Head Start operating budget development and monitoring of the operating budget. Thanks RegardsABHISHEK SINGHAssociate Technical Recruiter E-Talent NetworkOffice (214) 281-5279MOBILE (720) 704-7135E abhisheksi etalentnetwork.comW. http etalentnetwork.com tscti.comcurrent-openings