SummaryDiligent and driven Analyst who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills. SkillsMicrosoft Office (Word, Excel, Outlook, PowerPoint) Experience03 XXX7toPresentIT Data AnalystBank Of America Corporation Bedford,NH,Used advanced Excel skills in order to streamline current reporting.Build queries to pull health insurance data for a multitude of audit and reporting purposes.Create business rules and performance metrics to increase speed and accuracy of the Claims Department workflow.Work collaboratively both departmentally and interdepartmentally in order to deliver automated solutions that support the business needs of the Claims Department.Have considerable expertise in Metadata Management, Data Analysis, Data Profiling Quality, Data Governance and Master Data management (MDM).Experienced in utilizing statistical tools like MS office suite, MS projects, MS Visio and requirement management tools.Developed and maintained various reporting using in MS Excel queries, SQL in Teradata, and MS Access.Produce performance reports and implement changes for improved reporting.Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.Prepared test Data sets and performed data testing using the SQL scripts.Also used MS excel for data mining, data cleansing, data mapping, and data dictionary and data analysis.Created Source to target data mapping documents.Manage various projects simultaneously by developing project plans, establishing deadlines, and monitoring milestone completions.Performed data analysis and data profiling using complex SQL on various sources systems including Oracle and SQL Server.Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.Created decks from various analysis to present to the business.Experienced in data analysis with solid understanding of Business Requirements Gathering, Data warehousing, Business Intelligence, Data Mapping and Data Modeling.Environment MS Office Suite, Hadoop, Teradata, Oracle, MDM (Master Data Management), Data Stewardship, Data Profiling, Clear Quest, Gap Analysis, MDMGUID, Oracle SQL Developer, Teradata SQL Assistant.02 XXX6to03 XXX7Business AnalystVista Equity Partners Sioux Falls,SD,Working closely with the business users to understand the Business Requirements, Creating Fit-Gap Analysis documents.Executed all aspects related to employee health insurance, worker s compensation, life insurance, long short term disability, employee discount store benefits including company events coordination.Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.Collaborated with stakeholder groups across the organization to ensure business and technology alignment.Proposed solutions meeting defined specifications and needs.Created functional specifications documents for new Benefit Programs, Eligibility Rules and Event Rules and Eligibility Configuration fields.Draft and maintain business requirements and align them with functional and technical requirements.Engage client to gather business rules and requirements, and ensure alignment with development teams.Conducted requirements elicitation sessions with the stakeholders to understand and interpret the diverse issues and design solutions that meet stakeholder needs.Partnered with users on continuous improvement of reporting.Develop comparative statements, reports to examine the existing functionalities and present to the stakeholders.Also create Business Process Workflow Diagrams.Performed the requirement analysis, impact analysis and documented the requirements.Extensively worked in Conducting Gap analysis, System analysis, data analysis.Organized and Scheduled user interviews, user meetings, group meetings, and JAD sessions Writing the specifications by gathering requirements from business owners, stakeholders, and vendors. Education and TrainingExpected inDec XXX5totoB.S Healthcare AdministrationFelician University,Rutherford,NJGPA Healthcare Administration Skillsstreamline, benefits, Business Intelligence, Business Process, continuous improvement, client, Data Analysis, data dictionary, Data Management, data mining, Data Modeling, Data warehousing, decision-support, functional, Hindi, insurance, meetings, MS Access, MS Excel, Excel, Microsoft Office, MS Office Suite, Outlook, PowerPoint, Word, Oracle, Developer, Oracle and SQL, Oracle SQL, project plans, Quality, Quest, reporting, requirement, Requirements Gathering, scripts, SQL, System analysis, Teradata, Visio, Workflow  SEP  Experienced in Salesforce Industries Communications cloud.Certification a plus 10 years in SFDC 5 years of experience in Telecom domain solutioning for Quoteto Cash Architect software solutions using Vlocity, Omnistudio,Salesforce API framework, and 3rd party APIs. Solution design of custom solutions on the Vlocity platform Strong understanding of Salesforces capabilities and limitationsand can clearly communicate those to customers. Own overall architecture design and solutioning. Lead Solution discussion amp present solutions options toCustomer IT team amp Business on Guide the onsite-offshore development team in translating thesolution Architecture into an ImplementationShould have a thorough understanding of Salesforce.com projectlifecycle Experience reviewing and documenting code Knowledge on Source Control amp deployments to higher environments