Professional SummaryOver 10 years of combined experience in the financial, automotive, physical security and technology industries delivering effective customer service and system organizational improvements. A member of the United States Navy with a Secret security clearance that has a unique blend of managerial and hands-on experience. Looking to obtain a dynamic, challenging entry level position in the IT field where I can use my attention to detail to troubleshoot and problem solve in order to execute mission completeness. Professional HighlightsTime managementFile records maintenanceMulti-task managementEffective problem solvingReports generation and analysisMicrosoft Office Suite CRM SoftwareInterpersonal communicationTraining and development Professional ExperienceSoftware Upgrade Coordinator Specialist,10 2006to04 2007Rusnak Auto Group Anaheim Hills,CA,Collaborated with team members to create and integrate high availability solutions for mission-critical applicationsPerformed remote software installations upgrades using Microsoft Remote Access Server (pcAnywhere)Provided efficient solutions using upgrade checklist to ensure compliance with standard operating procedureCruise Consultant,11 2011to09 2012Glanbia Plc Twin Falls,ID,Managed customer accounts and payments using Salesforce.Delivered high customer services by resolving customer issues quickly and efficiently.Fielded an average of 100 customer service calls per day that lead to a 95 customer retention and satisfaction rates.Internet Sales Consultant,08 2008to05 2013Securitas Security Services Usa, Inc. Cranbury,NJ,Managed over 750 client accounts, updated customer database using iMagic Lab (CRM) and provided exceptional customer service.Researched and created reports identifying market sales trends which led to 15 overall sales increase.Remedied customer challenges by providing relevant products and services.Accounting Assistant II,06 2014to01 2015Baltimore City Department Of Finance City,STATE,Prepared financial statements and reports that assessed debt owed to the City of Baltimore as per standard accounting procedure.Engaged vendors, departmental personnel, grant recipients and others to obtain and provide information and resolve disagreements.Reconciled and maintained records, ledgers, and journals that lead to decreased debt owed to the city by 33 .Assisted the City of Baltimore s Bureau of Revenue Collections Department with processing account receivable payments.Conducted data analysis to identified outstanding debt owed to the City of Baltimore.Bike Patrol Officer,07 2015to11 2015New Age Protection Inc. City,STATE,Secured premises and personnel by patrolling property, inspecting buildings and access points.Aided in the prevention of vandalism, theft, malicious mischief, trespass of facilities.Reported any unusual incidents or hazardous conditions and provided written reports covering all incidents at the end of each to shift.Maintained a secure environment ensuring public safety while on patrol.Funeral Honors Coordinator DTS NROWS Clerk APC,12 2015to09 2018United States Navy City,STATE,Successfully coordinated scheduled 818 military funeral services for 3,272 man hours resulting in the most completed services in the Naval DistrictWashington (NDW) Region.Provided on and offsite funeral honors service training for 108 Active Duty Reserve members for 145 man hours.Supervised 54 fully qualified honor guard team members.Prepared monthly reports for the Command Triad (leadership).Managed 950 Reserve Component accounts ensuring Sailors maintain mobilization readiness and annual training.Processed over 1000 travel vouchers for Sailors totally in more than 1.5 million in liquidated funds.Monitored and controlled access into installation by verifying identification of authorized personnel.Operated and ensured the proper administration control of equipment designed for management of property, deliveries, packages, and controlled prohibited items.Conducted physical security checks using anti-terrorism and force protection measures ensuring the installation s utmost safety. Education and TrainingMachinist Mate A School Engineering,Expected in2015toNaval Station Great Lakes-Great Lakes,ILGPA Associate of Arts Business Administration,Expected in2006toMontgomery College - Rockville-Rockville,MDGPA SkillsTime managementFile records maintenanceMulti-task managementEffective problem solvingReports generation and analysisMicrosoft Office Suite CRM SoftwareInterpersonal communicationTraining and development  SEP  Robert Half is looking for a Senior Full Stack Engineer (PERN Stack) with experience in all parts of the modern software application stack. As a Full Stack Engineer, you will join a highly focused development team to design, build, and maintain end-to-end features of a desktop and mobile application. You will partner with other teams, such as our data science team, in order to build critical features for the company s users. Examples of critical business features you will be working on including payment integrations, application security, dynamic connections to third-party apps, custom data dashboards, productivity systems, and more. This is an opportunity to join a core team and make a meaningful impact. Responsibilities Implement application features given designs and documentation Maintain high-quality code that is performant and DRY Design reusable and performant front-end web components Transform large and complex datasets into beautiful visualizations Collaborate with technical leadership in order to design and implement secure and efficient APIs using RESTful design patterns Manage Software Development Life Cycle (SDLC) including monitoring and troubleshooting deployments throughout multiple environments Technical Required Qualifications A minimum of 7-8 years of experience with the technologies of the PERN stack (PostgreSQL, Express, React, NodeJS) as well as Redux 7-8 years of experience in general websoftware development, including both front end and back-end development Extensive experience with web application technologies such as HTML, CSS, JavaScript, JSON, Git, REST, Firebase, Material-UI, D3js, and other chart libraries Experience with Docker (Compose) Experience with AWS including some hands-on experience Proven record of shipping features on time and meeting tight deadlines Ability to communicate clearly in English on a day-to-day basis Organized and self-sufficient Technical Preferred Qualifications Experience with OOP and Functional Programming practices 7-8 years of software development experience Deep knowledge of TypeScript Bash scripting experience Experience writing and using DevOps tools Understanding CICD principles Familiarity with non-relational databases such as DynamoDB and Elasticsearch Excellent communication skills to collaborate with cross-functional partners and independently drive projects and decisions.