Career FocusExperienced professional with strong leadership and relationship-building skills.Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. Successful in building and motivating dynamic teams, both Exempt and Non-Exempt. Summary of SkillsOperations managementStaff developmentChange managementSupervision and trainingComplex problem solvingProductivity improvement specialistMicrosoft Office Suite expertProcess improvement strategiesTeam buildingProcedure development Professional Experience02 2016toCurrentLoan Processor (Data Entry)National Church Residences Niagara Falls,NY,Returned to workforce in a production role and immediately received recommendations to begin management training classes and selected for NMLS Licensing.Currently responsible for a mixed FHA VA streamline refinance pipeline.Pre-screening file for completed documents communicating with borrowers, title companies and insurance agencies.Consistently in the Top 10 for fundings and files submitted.Helping to train new hires.04 2016to01 2016Sales Zone ManagerPERCEPTA City,STATE,Owned by Ford Motor Company.Remotely managed a zone of 39 dealerships out of the Pittsburgh, PA area.Responsible for guiding zone toward meeting sales objectives by keeping stores advised of sales results, aged inventory, contests and incentives.Managed and maintained each store s inventory through monthly wholesale events.Advised dealer principals on key areas of business sales, inventory, and customer satisfaction.Created and presented Seminars and drove zone attendance to them.Engaged stores to follow Ford suggested programs.Escalated dealer concerns when necessary.01 2013to01 2014Closing ManagerWINGSPAN PORTFOLIO ADVISORS City,STATE,Transitioned to Wingspan following sale of building operations by Chase.Continued to recruit, train and supervise 20 data entry reps and Ops Supervisors while serving as a member of Melbourne Office leadership team attempting to solve remaining inherited transition issues within the building such as shift differences, HR challenges and timekeeping billing attendance concerns.Contract with Chase ended 2 28 14 and no new additional work was brought into building so department was eliminated.Melbourne ranked 1 overall out of three sites for production and quality results 8 out of 12 months.Site production totals ranged from a low of 2,500 files mo sent to fulfillment to a high of 8,000 mo. Site avg-4,000 moSite quality avg of 98 exceeded expectation of 95 -97 .Retained 1 ranking during initial transition stage even while losing employees due to transition fears.Managed payroll, scheduling, training, reporting and served as HR Point-of-Contact10 2008to01 2013Various Positions HeldCHASE City,STATE,Advanced to increasingly responsible positions, culminating in co-management role with operations oversight over an 80 member department.Directed 40 employees while responsible for daily operations including production, quality, reporting, budgeting, process improvement, risk analysis, capacity planning and LOB representative on project calls.Ensured teams complied with regulatory guidelines.Assisted in start up of REO quality department providing feedback on company database, creating operating instructions and procedures, hiring and training of staff.Mortgage underwriter known for strengths in risk assessment, income credit analysis and documentation review.Served as Ops Supervisor for new Closing department investor team.Reduced backlog of aged files by 64 in first 45 days while leading team to number one ranking out of 16 teams for three consecutive months.Promoted to Ops Manager in less than 8 months and assisted in overall department growth from 3,000 closings per month to a high of 12,000 during tenure.1997to2008Various Positions HeldWORLD SAVINGS WACHOVIA City,STATE,Began career as ABM for second busiest bank branch in NJ after completing Management Trainee program in less than 8 months.Responsible for all branch functions and backup for Branch Manager.Moved to support staff for mortgage side managing loan processors and office staff while completing UW pipeline.Helped to design and start Northeast Internet UW Division before promotion to Risk Auditor.Required to analyze and recognize complex loan problems such as guideline and documentation exceptions, and recommend solutions in written and oral form.Served one year as a coordinator for two other auditors in my territory and assisted them with their research and report writing. EducationExpected in1991totoBachelor of Arts JournalismLOCK HAVEN UNIVERSITY-Lock Haven,PAGPA Journalism Completed numerous internal required courses and seminars in management including Coaching and Counseling, SMART goals, change management. SkillsExperience with Lakewood, Fiserv, MSP, Mainframe, LPS Desktop and various imaging systems. Familiar with Oracle, Kronos, PeopleSoft, ADP and Paychex systems. Over 10 years experience with MS Office Suite (Word, Excel, PowerPoint).  SEP  Job Requisition ID 23WD71706 Position Overview As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design, and create a better world. Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects, engineers, and media and entertainment professionals, Autodesk helps students, educators, and casual creators unlock their creative ideas through user-friendly applications. As a DevOps Engineer on our Platform Engineering Team, you will work with team to build new capabilities to the Platform framework. You will have the opportunity to collaborate with frontend and backend engineers, QAQE, Architects, product owners, web producers and other key stakeholders to shape conceptual ideas into the elegantly engineered framework. This is your chance to work with a team of experienced and talented individuals, participate in a fun and engaging workplace culture, and have your work seen and used by millions. Location Montreal, San Francisco Bay Area, Portland, Atlanta Responsibilities Design, manage and maintain tools to automate engineering operationsDesign, build, implement and support CICD frameworkBuild highly scalable and available distributed systems on cloud based platformOwn and drive initiatives spanning multiple teams to automate engineering operationsEnabled engineering teams to ship features following Agile methodology. Develop tools and automation to make platform operations more efficient, reliable and reproducibleBuild monitoring, supervision and resiliency mechanisms to observe, react to, and maintain platform health and performanceManage, review and strengthen physical and logical security of the platforms systems, data and access pointsPerform deployments, upgrades, configurations in a controlled, pre-production and production environment with tight operating perimetersDevelop and support processes to maintain uptime, SLAs and availability of critical platform components and WebeCommerce propertiesMember of the 24x7x365 on-call support team Minimum Qualifications 4 years or more in LinuxUnix Administration, monitoring, reliability and security of Linux-based, online, high-traffic services and WebeCommerce properties4 years or more experience with operations and DevOps on the AWS technology stack (EC2, S3, IAM, RDS, CloudFront, CloudWatch, Lambda, CloudFormation, CDK)Working experience with automationconfiguration management using either Chef, Puppet, or an equivalentWorking experience with CICD tools, such as Jenkins, Artifactory, GIT, etc.Working experience with APM tools such as Dynatrace, NewRelic, AppDynamics, etc.Working experience with Log Analysis and Monitoring tools such as CloudWatch, Splunk, Dynatrace, Nagios, etc. Strong in coding and scripting language (PHP, Python, Perl andor Ruby)Working experience with MySQLAbility to use a wide variety of open source technologies and cloud services (experience with AWS is required)Knowledge of best practices and IT operations in an always-up, always-available serviceExcellent communication and collaboration skills and proven ability to work as part of a teamOccasional travel may be required (e.g., conferences)You have a minimum of BS in computer science or related fields Preferred Qualifications Familiarity with the Adobe Experience Manager (AEM)Experience working on globally distributed teamsExperience working under the Agile methodologyDesign, implement and support CICD framework with AEMFrontend development framework, language, ie React, NodeJSNoSQL experience Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When youre an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesks competitive compensation package. Offers are based on the candidates experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here https www.autodesk.comcompanydiversity-and-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).