SummaryMaster Data Analyst offering in-depth understanding of OTC systems, project management and analytical skills. Proven expertise in project management, managed the project task list and drove the closure of open items affecting project performance. Detail-oriented self-starter with demonstrated success in initiating, tracking, reporting and data integrity.Skilled in Microsoft Project and the full suite of Microsoft tools. Strong analytical, presentation and communication skills.Skilled in building excellent rapport with customers and team members. Able to see the big picture, delegate effectively and motivate team members to achieve on time project completion. HighlightsProject Coordinator ManagementProblem Solving TroubleshootingSox AuditsProcess ImprovementsNew Product LaunchCustomer ServiceSystems TrainingCommunication ExperienceMaster Data Analyst,10 2008-CurrentPerformance Food Group Lees Summit,MO,Manage product codes in OTC system for new product launches and follow each product until available for sale, ensuring regulatory compliance and documentation.Partnered with Stakeholders and US Global Marketing on Powered Echelon launch utilizing SAP functionality to load eligibility prior to start dates.Executed SOX audits for new product launches and OTC product request.Pulled data for SOX audits for Ligamax Rotating Shaft substitution backorder.Instrumental in developing prioritization process for backorder codes which impacted the customer experience by allocating and shipping the product within requested time frame.Resolved escalated customer dispute issues involving short shipments, billing errors and invalid purchase order numbers.Provide a high level of customer service and client relations based on outstanding communication and interpersonal skills.Provided Customer, Product and Recall training to peers. Instructed on use of MDM, SAP and Recall system.Acted as liaison between marketing and management during backorder and Order To Cash deployment. Complied call-log report daily for management.Project Coordinator,09 2006-05 2007Mc Kim Creed Austin,TX,Updated project timelines in Microsoft Project and created templates in Excel, Word and SharePoint.Maintained constant communication with project team manager to report progress, identify issues and allocate resources.Demonstrated willingness to perform beyond assigned job duties to keep projects on track.Processing Support Specialist,01 2002-08 2003Cone Health Eden,NC,Effectively input data files into UNIX system received from hospital associates on various electronic media and in multiple formats.Analyzed processed data and verified successful completion of the process.Assisted with the reviewing and updating of internal processing procedures.Prepared databases for production and updated Access database as needed.Project Manager,02 1999-2001Danaher Chatsworth,CA,Managed multiple implementation projects and successfully achieved milestones, ensuring projects complied with all cost and scope specifications.Communicated daily with client project managers verbally and in writing throughout the implementation process.Ensured project goals and objectives were accomplished in accordance with outlined priorities, time requirements, and funding conditions.Met with clients to determine scope of project and analyze current systems and procedures.Customer Service Representative,09 1993-02 1999Jubitz Vancouver,WA,Attended to several projects simultaneously, identified and designed improvements increasing productivity and efficiency.Trained Manpower staff and provided tools they required to reach expectations and achieve objectives.Provided management with analytical data reports regarding area of responsibility.Consistently provided excellent, informed customer service and maintained strong reliable work ethic.Trained peers on order entry system at Cincinnati and Detroit locations.Instrumental in developing Time Management Tool to meet external and internal customer needs. EducationBACHELOR OF SCIENCE ,Expected in1991-FISK UNIVERSITY-Nashville,TNGPA Status-Coursework in Business Administration and Management Information Systems. SkillsMicrosoft Word, Excel, Access, Power Point, Project, MDM, SAP and Windows Operating Systems.  SEP  Note By applying to this position you will have an opportunity to share your preferred working location from the following New York, NY, USA Cambridge, MA, USA.Minimum qualifications Bachelors degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience with full stack development, across back-end such as Java, Python, GO, andor C codebases, and front-end experience including JavaScript andor TypeScript, HTML, CSS or equivalent. Preferred qualifications Master s degree or PhD in Computer Science or related technical field. 2 years of experience with performance, large scale systems data analysis, visualization tools, andor debugging. Experience developing accessible technologies. Proficiency in code and system health, diagnosis and resolution, and software test engineering. About The Job Google s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Googles needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Google Cloud accelerates organizations ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Googles cutting-edge technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is 133,000- 194,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google . Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on productprogram updates and user feedback. Triage product or system issues and debugtrackresolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google s EEO Policy and EEO is the Law. 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