Career OverviewMeticulous Senior Software Test Analyst who undertakes complex assignments, meets rigid deadlines and delivers superior performance. Possess practical knowledge on analyzing Bank Payments. Applies strong technical and analytical skills to inform Senior Management, Clients and Technology of key issues in the application and help the clients by providing good recommendations. Operates with a strong sense of urgency and thrives in a fast paced setting. QualificationsJava, SQL, PL SQL, HTMLApplications HP Quality Centre 10, IBM Mainframe (AS400).Visual Studio 2015, VMware 12Pro, MSOffice13, Tableau, MS Visio, E-Draw MySQL, MS Access, Oracle SQL DeveloperOperating systems Proficient on Windows 7 8.1 10, Linux (Ubuntu, Fedora)Certification International Software Testing Qualification Board (ISTQB), Six Sigma, MS SQL, A academic Project - Store Management SystemStrong analytical skillsStructured query language (SQL) expertInformation securityProject managementUNIX LINUXStrong collaborative skillsDocument managementTestingOptimizing and performance tuningExcellent problem solving skills Work Experience2009to2015Senior Software Test AnalystConduent Incorporated New Castle,IN,Developed Store Management system in JavaFX using Eclipse Standard Edition, SceneBuilder 8.0 for creating the Front Interface and used MySQL Database as the Back End.Created using the MVC (Model, View and Controller) Architecture.Implemented the CRUD functionality and Object Oriented features such as Inheritance, Polymorphism, Encapsulation Professional experience Project Title World link World Link deals with cross-border funds transfer is an electronic payment order delivered to your beneficiary s bank using the World Link global account structure.World Link Payment Services enables you to issue payments via wire transfer in over 135 currencies.Project Title Automated Clearing House (ACH) Automated Clearing House (ACH) is an electronic network for financial transactions in the United States.ACH processes large volumes of credit and debit transactions in batches.ACH credit transfers include direct deposit, payroll and vendor payments.Project Title EDI (Electronic Data Interchange) Citi make its payments via EDI (i.e.Electronic Data Interchange) between two parties.This is a secure, cost-effective way to manage global file-based payments around the world and round the clock.It promotes a straight-through processing environment via a single delivery channel and is augmented through the automated delivery or transaction status information.Roles and Responsibilities Organized Conference calls, training sessions and walkthrough with Clients, Senior Management and Developers to Plan Project Activities, understand the Business Requirements and Testing Method.Assisted the clients and testing team by creating the Business Process Flow diagrams, Use Case diagrams using MS Visio and provided Power point presentations Enthusiastically participated in Creating Test Plan document with the Business and Technology Documented and managed objectives, priorities, and deliverables and also was involved in creating Test Strategies to inform the managers and testing team about what approach is implemented and addressing to the key issues in the testing process.Helped the higher management by providing estimations on how much time will be required for each testing phase and also providing resource allocation that will be required for the project.Created the Test Scenario and Requirement Traceability Matrix which assists the testing team and senior management to analyze the scenarios and requirements respectively.Carried out different types of testing depending on the Business and Functional requirement to meet the Clients expectations by setting up the Test Environment and by using various tools such as HP Quality Center, MySQL, Oracle SQL Developer and MS Access, Bugzilla.These testing types includes Unit Testing System Testing Database Testing UAT Testing Functionality Testing Regression Testing The Defect Analysis report facilitated the Clients and Developers as it contained a detailed information about the errors occurred.Actively participated on weekly Status and Defect calls with Business and Technology teams by providing them the current testing status and what defects occurred.Additional Responsibilities Motivated the team on completing the project by the release date, clearing colleagues doubts if any and effectively trained new hires on testing concepts, testing tools and provided them necessary banking domain knowledge Worked on project related documents explaining the testing procedure and also creating various excel and power point presentations for internal Audits to ensure Process compliance.Volunteered to handle Project Audits and Project documents and was involved in conducting various audits such as Integrated Quality Management System, Risk Control and Self-Assessment and Project Management Review for the team.Prepared and presented technical proposals for clients.Led design presentations to product management team of Number .Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100 success rate.Assisted in the monitoring and reporting on website traffic and performance.Assisted in the monitoring and reporting on website traffic and performance.Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization s budget.Served as operating system expert, providing technical support for entire organization.Responsible for implementation of new mainframe development project.Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.Provided senior technical support to both in-house staff and user departments for all network applications. Education and TrainingExpected inMay 2017totoMaster s Information Technology and ManagementIllinois Institute of Technology-Chicago,ILGPA GPA 4.0Information Technology and Management Member of Club Name Club, Number GPAExpected in2014totoMaster s Information ManagementWelingkar College, Mumbai University-Mumbai,MaharashtraGPA Information Management Number GPAExpected intoto -,GPA GPA 3.5Expected inJuly 2008totoBachelors of Science Information TechnologyVidyavardhini College, Mumbai University-,GPA GPA 3.6Information Technology GPA 3.6 SkillsQuality Analysis, Project Management, Strategic Planning, Testing and Implementation  SEP  Title Business AnalystLocation Santa Clara, CA Minimum Degree Required bachelor s degreePMP certification Duties Engage with Product Managers to intimately understand and support documenting product requirements.Partner with Product Managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.Assist in documenting cross-functional business requirements and develop user stories.Define and standardize processes and playbooks for Product Managers to improve time to define product options regarding key decision points in the process.Build consensus from cross-functional leads on business requirements.Capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics Define the set of strategic, core and support processes that transcend functional and organizational boundaries identify and describe external entities such as customers, suppliers, and external systems that interact with the business and describe which people, resources, and controls are involved in the processes. Partner with QA team to leverage automation for items such as regression testing to improve overall quality when projects are ready for UAT.Work with business partners and product managers to define test scenarios for UAT.Manage UAT execution, coordinate between business testers and IT development teams.Document test results and ensure timely execution and sign-off of test scenarios. Skills 5 years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner Experience with process documentation, automation and digital transformations impacting Partners, Channels and distributors Experience modeling business processes using a variety of tools and techniques Demonstrated working knowledge of systems supporting high technology business processes for PartnersChannelsDistributors like Partner Onboarding, Deal Registration, Partner Programs etc., Expert in writing User Stories, converting business requirements to User Stories for development.The ability to act as liaison conveying information needs of the business to IT and data constraints to the business applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery Experience with Confluence and JIRA is highly desired Prior experience with Salesforce, Steelbrick CPQ, or Salesforce PRM desired Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies Exceptional communication skills and the ability to communicate appropriately at all levels of the organization this includes written and verbal communications as well as visualizations A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus good working knowledge of Google Suite of Productivity Tools. 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