Professional SummaryDedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Skill HighlightsStrong organizational skillsActive listening skillsEnergetic work attitudeOpening closing procedureCustomer service expertOrganizational SkillsMicrosoft Office SuiteActive listening skillsCourteous demeanorTime ManagementMulti-Task Management Work Experience03 2012toCurrentHardware , Plumbing , and Electrical AssociateConcentra Spokane Valley,WA,Cross-trained and provided back-up for other sales associates when needed.Meet incoming customers and provided immediate assistance.Retrieved alternate items and sizes on request.Listened to customer needs and preferences to provide accurate advice.Trained all new sales employees on effective techniques.Increased purchase totals by recommending additional items.Worked flexible schedule to accommodate changing customer levels.Solicited referrals from satisfied clients.Answered incoming telephone calls with professional and knowledgeable responses.Provided expert product and service information.Maintained up-to-date knowledge of customer buying habits.06 2003to06 2015Cash Application RepresentativeRoberts Home Medical City,STATE,General Knowledge of medical billing and collection practices with superior understanding of culture and value.Extensive understanding of the Health Insurance Portability and Accountability Act (HIPPA).Works effectively with customers and insurance representatives to process key transactions.Reconcile batches for payment electronically posted and also post adjustments daily.Analyzes areas of concern, cash posting issues and backlogs.I have more than10 years of experience in sales,Knowledge of medical billing, customer relations, creating and posting batches, and product line.Eliminated outdated records by sending the records to be scanned.05 1997to08 2003Customer Service Fill Room OperatorRoberts Oxygen Company City,STATE,Provided safe,efficient, and correct filling of all cylinder and cryogenic vessels.Filled medical and commercial grade gas in accordance with FDA guidelines, Performed pre-fill inspections on all cylinders before filling.Used forklift, power jack, and handcarts to transport full cryogenic cylinders to full tank area.Operated all cylinder and cryogenic vessel filling equipment applicable to gas product produced.As a Inside Sales Customer Service Representative I processed daily sales transactions,reconciled end of day,end of month cash receipts also created and maintained sales reports.Implemented a consultative selling approach on all inbound calls.Responded to all customer inquiries in a timely manner. Education and TrainingExpected intotoHigh School Diploma General StudiesDuval High School,Lanham,MDGPA General StudiesExpected intoto General StudiesPGCC,Largo,MDGPA Security Management SkillsAccounts Payable, ,cash receipts, Strong communication skills, customer relations, Customer Service, finance, General ledger accounting, Inside Sales, Insurance, medical billing, Microsoft Office, problem solving, product and service information, sales reports, Self-starter, Spreadsheet, time management.  SEP  Compensation 30- 45hr Location Lakewood, CO (Hybrid) TITLE Operational Accountant Inceed has partnered with a great company to help find a skilled Operational Accountant to join their team! The Operational Accountant is directly responsible for various aspects of closing the accounting books and billing, in accordance with GAAP and FERC, monthly for the crude segment. Responsibilities Prepare adjusting close journal entries, including but not limited to Revenue Accruals, Expense Accruals, Deferred Revenue. Analyze balance sheets and income statements monthly for accuracy.Assist the Accounting Manager with monthly, quarterly and yearly gross margin analysis.Responsible for certain monthly invoicing processes. Prepare balance sheet account reconciliations and maintain supporting schedules. Required Qualifications Experience Bachelors degree in Finance, Accounting or a related discipline3-4 years of experience actively involved in a relevant and related roleMust have a fundamental understanding of accounting and financial principlesAdvanced Excel experience Nice to Have Skills Experience Oil and gas industry experience preferred Perks Benefits 3 different medical health insurance plans, dental, and vision insuranceVoluntary and Long-term disability insurancePaid Time Off, 401k, and Holiday Pay Weekly direct deposit or pay card deposit Other Information This position is a 6 month contractThis position requires a drug and background check If you are interested in learning more about the Operational Accountant opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple Were here to help every person, whether client, candidate, or employee, find and secure whats better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.