SummaryI am seeking a position that utilizes my strong Software QA Engineer Android QA Lead and bilingual background, and proven written and verbal communication skills in Japanese and English. Have excellent Japanese linguistic skill and knowledge and deep understanding in Japanese culture and business custom. I am a Japanese native. Excellent people skills, interpersonal communication and business skills. Enjoy working independently as well as with a team. Am passionate about new technologies, love to learn and pick things up quickly. Worked withDetermined and proactive Thrives in a fast paced, dynamic environment.Determined and proactive . Worked with customers, partners and development teams in India, China, Canada and Japan to manage various projects and teams. My strength are IT software and mobile knowledge, interpersonal communication, business communication and teamwork skills. HighlightsFluent Japanese English, Japanese Native and translations experiencesProfessional, mature, and proper phone etiquette, articulate and well-spokenTime management and organizational skilsStrong problem solver, service-oriented and good customer supportsWork well with cross-functional team membersExperience with IT software, Remedy, BMC AR System (Action Request System) 4.5, 5.0, 5.0.1, 5.1, 6.0 and 7.0.x, ITIL, ITSM applications Configuration Management (previously Service Desk (ITSM)) , Help Desk, Change Management, Asset Management and SLA, Administrative Certificate in ARS and Change Management AdministratorManaged multiple projects, customers and partners.Familiar with following technical knowledge Browsers Firefox, IE, Chrome, Safari on iPhone, iPod Touch, iPod and Pad, and Chrome and Browser on AndroidAndroid mobile device 4.0.x, 4.1x, 4.2 system-baseAndroid Version 2.3.x (Gingerbread), 4.0.3, 4.0.4 (Ice cream Sandwich), 4.1.x and 4.2.x (Jerry bean)Database Oracle 8.i and 9.x and SQL 7, 2000, DB2OS Linux, Solaris 7, 8, 9 and 10, HP-UX 11.0, AIX, and Windows NT Server, Windows 2000 Server, 2000 Advance Server, Windows 2003 and XP. Vista, Window 7 and 8Webserver IIS 4, 5, Tomcat 3.x, Apache 1.3.x, Web logic and othersVirtual machines VMware environment Experience06 2013to07 2013Project Manager Software Localization Quality EngineerBabylon Health San Francisco,CA,Coordinated Web based products development with domestic and oversea engineering and development here. Responsible for testing and coordination of final QA and development metrics.Tested quality of software on mobile devices and PC browsers including Android, Apple and many other products and those browsers.Worked with cross functional teams to support as many as 100 different regional of the software implementation.Tested English product version of and other languages to assure the qualities of the products.2013to05 2013Android QA Lead, Project ManagerHitachi Solutions USA, Ltd City,STATE,Coordinated the test strategy and plan with project managers in both US and Japan and the customers in Japan.Planed and execute tests including selecting test approaches, estimating the time, effort and cost of testing, acquiring resources, defining test levels, cycles, and planning incident management.Initiated the specification, preparation, implementation and execution of tests, monitor the test results and check the exit criteria.Adapted planning based on test results and progress and took any action necessary to compensate for problems.Coordinated Communications between Japanese customers. Wrote test summary reports based on the information gathered during testing for Verizon Wireless.10 2012to11 2012Software Localization Quality EngineerBroadvision, Inc City,STATE,Translated and tested localized web based products for Japanese enterprise customers using Japanese OS browsers with Chrome, IE and Firefox for NTT.Reported bugs and issues to the managers in Beijing, China and here in U.S.A.09 2012to10 2012Android Mobile QASystem Design Of America,Inc City,STATE,Tested and worked on Android Mobile with QA lead, developers and customers oversea in Japan.Optimized performance for the Android for Boost mobile.09 1999to04 2006Software QA Engineer ITSM Application QA, ARSystem QA, I18N QA and L10N QABMC Software Former Remedy Corporation And Peregrin System City,STATE,Application QA Engineer- Remedy BMC ITSM, Service Management IT software, AR System, Configuration Manager, Service Request, Help Desk, Change Management, Asset Management and SLA. Worked on OS, DB, Web-Server, Server, Client and Browsers. Worked with development teams in India and Canada.System QA Engineer - Tested AR System and worked with Japanese partners to develop cases for end-user applications.Internationalization QA Engineer (I18N QA)-Tested AR System on multiple languages, OS, DB, Server, Client and Web browsers for Internationalized products for ARsystem and ITSM applications.Localization QA Engineer (L10N QA)-Tested localized versions of the ARsystem and assisted developers to debug Japanese language problems as well as other Latin languages, Traditional Chinese and Simplified Chinese versions of the products.05 1997to09 1999Executive AssistantAries Research City,STATE,Represented company with all matters of client interaction, including customer relations, sales, and marketing for Japanese customers including translated and adapted marketing documents to Japanese market sector.Advised the President on current Asian market conditions, product pricing structures, and client perceptions.Performed market research of UNIX Workstation distribution trends within Asian and European regions.Established products distribution channels within Japan and liaison between Japanese clients and the engineering group.Provided level I technical support, customer service, and document translation. Interfaced with engineering staff to resolve level II technical support issues.Provide company President with all secretarial duties including International travel arrangements, meeting coordination with Japanese customers, written and verbal English Japanese translation, expense reporting, contact list maintenance, scheduling, and general administration.As an adviser to the president on matters of establishing the Aries Research Japan, Inc., in 1997 and International E-Mail Service Corporation in 1998 including establishing market position, staffing, and corporate matters.Develop and maintain Japanese customer accounts including client visit coordination, sales, training, technical translation, and hardware and software product demonstration.1995to04 1996Assistant Instructor, Japanese CommunicationsSAN JOAQUIN DELTA COLLEGE City,STATE,Assistant Instructor, Japanese Communications1993to04 1994Instructor, English and Japanese CommunicationsMONOLITH, INCORPORATED, TAISHI ACADEMY City,STATE,Prepared and presented up to 10 concurrent English and Japanese language courses including conversation, interpretation, writing skills, and culture. Advised parents and students on strategies for continued education03 1991to11 1985Customer Service Liaison, City of Gifu Customer Service Representative Teller16BANK City,STATE,Managed all on-site financial transactions for the City of Gifu including daily financial reporting, deposits and withdrawals, transfer of funds, city employee payroll, and personal accounts.Ensured continued assignment of 16Bank to the city through development and maintenance of positive business relationships. Trained employees on all procedures of handling government accounts.Assisted English speaking customers with all aspects of corporate and personal banking including loan processing and payments, gold and bond sales, foreign currency exchange, and investment strategy planning. Increased customer base through field sales and marketing.Selected as member of core team to open a new Branch of 16Bank. EducationExpected intoto Computer Science BusinessMission College,,Santa Clara,CAGPA Computer Network Technology UNIX Operation Systems and EconomyExpected intotoAssociate of Arts Business Administration and Computer ScienceSan Joaquin Delta College,Stockton,CAGPA Associate of Arts, Business Administration,Certified in Business Accounting,Computer ScienceExpected intoto Computer ScienceUCSC Extension,Fremont,CaliforniaGPA Java Programming, Perl Programming, Java Script, HTML DHTML, XML Primer.Expected intoto UC Berkeley Extension,Fremont,CAGPA C ProgrammingExpected intoto English Linguistic StudiesSouthern Oregon State University,Ashland,OregonGPA Expected intoto English Linguistic StudiesGifu City Jyoshi College,Gifu,GPA SkillsLANGUAGESProven Japanese and English written and verbal communication,Japanese Native, Knowledge of Chinese MandarinUnderstand Localization ( L10N ) and Internationalization ( I18N ) issues in various languages.COMPUTER LANGUAGES SKILLS AND CERTIFICATIONSHTML, DHTML, JAVA, JavaScript, C Programming. Perl, CGI, Silk,Administration ARS 4.x, 5.x, 6.x, 7.x ( Action Request System, ARsystem by BMC software, a former Remedy Corporation )Help Desk, Change Management, Asset Management and SLAProject Management with CadenceAutomation tools Silk, C , Selenium, Eclipse, Perfecto Mobile and QTPBugTrack Bugzilla, Bugfix and RedmineENVIRONMENTDatabase Oracle 8.i and 9.x and SQL 7, 2000OS Solaris 7, 8, 9 and 10, HP-UX 11.0, AIX, and Windows NT Server, Windows 2000 Server, 2000 Advance Server,Windows 2003 and XP. Use Vista and Window 7 home.Testing method and environment system-base both manual and automation on Native, Web-clients, Server and Web-Tier. Application servers web servers, servlets, JSPs, JavaScript.Webserver IIS 4, 5, Tomcat 3.x, Apache 1.3.x, Web logic and others.Browsers IE 5.5, 6.0, 7.x, 8.x and 9, Netscape 4.7x and 6.2.x, Firefox, Google Chrome.Application Environments Action Request System 4.5, 5.0, 5.0.1, 5.1, 6.0 and 7.0.x, Helpdesk 5.0.x, 6.0.x, 7.0.x, Change Management 5.0.x, 6.0.x, 7.0.x, Asset Management 5.0.x, 6.0.x, 7.0.x, SLA 5.0.x, 6.0.x, 7.0.x Palm, Wireless, AR Web, Remedy Web.(BMC Remedy Help, BMC Remedy Service Desk Incident Management, Problem Management, Change Management, Service Level Management, Asset Configuration Management (previously Service Desk (ITSM))Android Version 2.1 (Eclari), 2.2 (Froyo), 2.3.x (Gingerbread), 4.0.3, 4.0.4 (Ice cream Sandwitch)VM ware  SEP  Senior Salesforce Software Engineer, Salesforce declarative and Programmatic Customization(VISA INDEPENDENT ONLY)W2Remote (candidates must work CST hours)12 months Software Engineer with a Salesforce background Strong experience with an understanding of o Salesforce Declarative and Programmatic Customizationo Salesforce design concepts that provide security and stabilityo Debugging code andor complex log files for troubleshooting and analysis of product defectso Querying databases for complex data lookupupdateo Version and revision control practices and procedures Financial Services Industry experience is preferred Preferred Salesforce Certifications Salesforce Certified Administrator Salesforce Platform App Builder Salesforce Platform Developer I Salesforce Platform Developer II Salesforce OMNI Studio Developer Please share profiles to saran focuzmindz.com