Professional SummaryOver 10 years of combined experience in the financial, automotive, physical security and technology industries delivering effective customer service and system organizational improvements. A member of the United States Navy with a Secret security clearance that has a unique blend of managerial and hands-on experience. Looking to obtain a dynamic, challenging entry level position in the IT field where I can use my attention to detail to troubleshoot and problem solve in order to execute mission completeness. Professional HighlightsTime managementFile records maintenanceMulti-task managementEffective problem solvingReports generation and analysisMicrosoft Office Suite CRM SoftwareInterpersonal communicationTraining and development Professional ExperienceSoftware Upgrade Coordinator Specialist,10 2006to04 2007Rusnak Auto Group Anaheim Hills,CA,Collaborated with team members to create and integrate high availability solutions for mission-critical applicationsPerformed remote software installations upgrades using Microsoft Remote Access Server (pcAnywhere)Provided efficient solutions using upgrade checklist to ensure compliance with standard operating procedureCruise Consultant,11 2011to09 2012Glanbia Plc Twin Falls,ID,Managed customer accounts and payments using Salesforce.Delivered high customer services by resolving customer issues quickly and efficiently.Fielded an average of 100 customer service calls per day that lead to a 95 customer retention and satisfaction rates.Internet Sales Consultant,08 2008to05 2013Securitas Security Services Usa, Inc. Cranbury,NJ,Managed over 750 client accounts, updated customer database using iMagic Lab (CRM) and provided exceptional customer service.Researched and created reports identifying market sales trends which led to 15 overall sales increase.Remedied customer challenges by providing relevant products and services.Accounting Assistant II,06 2014to01 2015Baltimore City Department Of Finance City,STATE,Prepared financial statements and reports that assessed debt owed to the City of Baltimore as per standard accounting procedure.Engaged vendors, departmental personnel, grant recipients and others to obtain and provide information and resolve disagreements.Reconciled and maintained records, ledgers, and journals that lead to decreased debt owed to the city by 33 .Assisted the City of Baltimore s Bureau of Revenue Collections Department with processing account receivable payments.Conducted data analysis to identified outstanding debt owed to the City of Baltimore.Bike Patrol Officer,07 2015to11 2015New Age Protection Inc. City,STATE,Secured premises and personnel by patrolling property, inspecting buildings and access points.Aided in the prevention of vandalism, theft, malicious mischief, trespass of facilities.Reported any unusual incidents or hazardous conditions and provided written reports covering all incidents at the end of each to shift.Maintained a secure environment ensuring public safety while on patrol.Funeral Honors Coordinator DTS NROWS Clerk APC,12 2015to09 2018United States Navy City,STATE,Successfully coordinated scheduled 818 military funeral services for 3,272 man hours resulting in the most completed services in the Naval DistrictWashington (NDW) Region.Provided on and offsite funeral honors service training for 108 Active Duty Reserve members for 145 man hours.Supervised 54 fully qualified honor guard team members.Prepared monthly reports for the Command Triad (leadership).Managed 950 Reserve Component accounts ensuring Sailors maintain mobilization readiness and annual training.Processed over 1000 travel vouchers for Sailors totally in more than 1.5 million in liquidated funds.Monitored and controlled access into installation by verifying identification of authorized personnel.Operated and ensured the proper administration control of equipment designed for management of property, deliveries, packages, and controlled prohibited items.Conducted physical security checks using anti-terrorism and force protection measures ensuring the installation s utmost safety. Education and TrainingMachinist Mate A School Engineering,Expected in2015toNaval Station Great Lakes-Great Lakes,ILGPA Associate of Arts Business Administration,Expected in2006toMontgomery College - Rockville-Rockville,MDGPA SkillsTime managementFile records maintenanceMulti-task managementEffective problem solvingReports generation and analysisMicrosoft Office Suite CRM SoftwareInterpersonal communicationTraining and development  SEP  A Senior Software Engineer at O Reilly Auto Parts develops and supports applications for internal and external systems including Inventory, Supply Chain, eCommerce, Retail Applications, Enterprise Search and more. Our teams are focused on the development, design and integration of various software systems, databases, and third-party packages utilizing tools and technologies including Java, JavaScript, Spring, Hibernate, and SQL. This particular position will be a full stack role working on Warehouse Management Applications however, we will consider anyone with Supply Chain Application Development experience. The base salary for this position is 116,000- 145,000 annually plus a 10 Annual Bonus. Exact compensation will be determined based on experience, however mid point around 126,000 - 131,000 would be more practical. What You ll Do Partner with key stakeholders to develop new features and enhance and support existing applications and programs.Work with business systems analysts and stakeholders to translate business to technical requirements and problem solve.Collaborate with project teams and cross functional teams to troubleshoot open issues and bug-fixes.Collaborate, coach and mentor team members on best practices, code reviews, internal tools, and process improvements.Write and maintain readable, sustainable, and efficient code in highly optimized and scalable architectures.Own applications from conception and design, to implementation and support.Debug and test code as needed.Create and update advanced technical documentation. Skills and QualificationsRequired High School diploma or equivalent.10 years of software development experience.Strong knowledge of software engineering best practices of the full software development life cycle, including coding standards, code reviews, source control, testing, build and release engineering processes with focus on automation and end to end traceability.Experience in Java, Spring Boot, SQL Databases, and HibernateWorking understanding of databases including writing and amending queries in Oracle, SQL, PostgreSQL andor NoSQL.Experience working in DevOps including continuous integration and continuous deployment using open source technologies like GIT, Jenkins, JIRA and Confluence.Experience in effectively communicating with a broad base of end users and multiple management layers, including the ability to interact with vendors as needed.Ability to lead and mentor junior developer and effectively communicate with members of the team.Ability to work flexible schedule including nightsweekends. Desired Bachelor s degree in computer science or equivalent experience.Ability to articulate advanced technical concepts and teach others.Experience working with AgileScrum methodology.Experience in Microservice Architecture, Kubernetes, Containerization, MongoDB, SOLRExperience working in a remote, virtual or work-from-home environment. Location Remote, USA - This role can be remote, virtual or work-from-home anywhere in the United States. About UsO Reilly Auto Parts IT department provides services to our corporate office, 6000 stores, 28 distribution centers and 85,000 team members.We have over 900 IT team members supporting 250 small, medium and large web and software applications in addition to third party packages.We provide a collaborative environment and encourage knowledge sharingWe respect a healthy work-life balanceOur teams keep open communication through video conferencing, team messaging and daily stand-upsOur leadership values collaboration and encourages team members to bring creative problem-solving ideas from both a technical and functional perspectiveWe have several career paths, whether you want to be an individual contributor, manager, project manager, or stay technical - there s a documented growth plan to help you follow the path you chooseWe want to grow our people - we help to make you better by providing training for both technical and professional development