Professional SummaryYoung professional with hands-on experience analyzing data and model structures for large companies, including the Telecom industry. Skilled Data Analyst and Business Consultant. Accomplished in problem solving, advising best solutions and improving business through data analysis. Experience leading teams and presenting projects. Committed to delivering best possible outcomes and consistently recognized for outstanding excellence on several projects. Highly regarded by peers and co-workers. Technical proficiency in BSCS IX, Cognos, BMC Remedy, Tableau, Putty, Image Now, Rstudio, Oracle, MYSQL, Java, HTML, Python, Shell and Pearl. Areas of ExpertiseData Analysis Visualization, Data Warehousing, Decision Modeling, Business Intelligence, Data Statistical AnalysisOperations Management, Project Leadership, Reporting Analysis, Client Management, Product Development,Change management ExperienceSenior Software Engineer,2004to2011The Hartford Peace Dale,RI,Analyzed Data and implemented functional strategy for Billing and Rating System, using Business Intelligence ETL Tools and led 24x7 OperationsTeam of 25 members for data modeling, system monitoring, kernel upgrades, job scheduling and administration Improved management decision effectiveness for a Telecom service provider in India by analyzing and managing data and configuringrating packages. Achieved weekly execution labor time savings of 10 hours by automating procedures and scripts. Managed billing operations for 22 states in India, consisting of 60 servers providing 24 7 support to 8 million subscribers by organizingand supporting online software operations both on-site and at remote data centers Improved incident resolution efficiency from 67 to 97 through more rigorous management and mentoring Achieved 99 System availability for 21 months, Awarded Client appreciation for multiple projects Decreased SLA by 27 , by assigning roles, tasks and deadlines to individuals and mapping expertise specialization. Improved testing quality outcome by enhancing and automating business scenarios developed test approach, plan and scripts Enhanced revenue and marketing departments customer satisfaction by brainstorming with subject matter experts to improve knowledgeof issues, requirements, expectations and business critical scenarios Worked closely with clients to analyze IT system requirements, clients information technology needs and their resources in order to planIT projects and fulfill clients expectations, Researched and documented existing business process for BSCS IX system Developed IT system specifications after evaluating customer s nature of work and business volume Led process-improvement focus groups as part of functional redesign for BSCS IX Customization system EducationMaster of Science Executive Management of Technology,Expected in2017toNew York University-Brooklyn,New YorkGPA Coursework Business Analytics, Managing Tech Change and Innovation, Economics Strategy, Tech Strategy, Organizational Behavior, Global Innovation.Bachelor of Engineering Electronics and Telecommunications,Expected in2012toMumbai University-Mumbai,MaharashtraGPA Coursework in Microprocessor, Microcontrollers, Data Encryption Decryption, Basic Fundamentals of Java C Skillsbuild computers, call center, closing, computer repair, customer service, electronics, team leader, listening, meetings, Excel, PowerPoint, Windows 7, Windows 8, Microsoft Windows XP, Microsoft Word, progress, sales, supervision, technical support, troubleshooting, Vista  SEP  Job Description Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month. Summary The Vivint Technology Team is searching for an experienced, enthusiastic, and innovative Software Engineer. Working closely with Technology Team members, project managers, and business partners, this individual will provide technical leadership for design, development, implementation, and support of software solutions and systems integrations, primarily supporting Finance and Billing-related systems. Primary Responsibilities Design and engineer scalable, reliable, secure software solutions to solve complex business opportunitiesIdentify system performance, stability, and security deficiencies and design appropriate solutionsHelp develop team standards and best practices that promote quality, consistency, and maintainabilityParticipate in architectural oversight committees to review and improve proposed solutionsUnderstand business goals, market trends, and technology advancements to anticipate changeDevelop and maintain accurate and detailed process flows, diagrams, and technical specs Contribute 20 of time to production support, production operations, and other systems support activities including participating in on-call schedules and rotationsCollaborate and communicate with team members, project managers, and internal customersAttend regular planning meetings, daily stand-ups, design reviews, quality assurance reviews, etc Required Skills, Experience Education 7 years of software engineering experience, preferably using .NETC Mastery of data types, algorithms, object oriented programmingWeb service, web app, and console app development experienceSQLTSQL experience and knowledgeDemonstrated problem solving abilityAbility to work on multiple tasks and deliver results with aggressive timelinesAgile methodology experienceExcellent communication skillsBachelor s Degree in Computer Science, Software Engineering, Information Systems, or equivalent Preferred Skills, Experience Education Architecture and engineering experience with billing, payment processing, andor financial systemsExperience with continuous integration and automated deploymentExperience with Entity Framework, Linq, RabbitMQ, Docker Containers, JIRA, Splunk preferredExperience with these models and processes Source Control Release Management, Domain Driven Development, Micro-Services Architecture, Circuit Breaker Patterns, Web Services, Windows Services, Console Apps, Relational and Document-Based Databases Learn about the Vivint Culture and why its a great place to grow your career! Here are some highlighted perks you should ask us about Paid holidays and flexible paid time awayEmployeeFriendsFamily DiscountsMedicaldentalvisionlife coverage 247 Medical Hotline401(k) Employer MatchEmployee Resource Groups Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Safety Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. If you are an active Vivint employee, please apply through Workday by searching Find Jobs .