SummarySeeking an accounting position with a corporation where my analytical, customer service, and problem solving skills will increase profitability Self-motivated, individual with the ability to multitask Driven, hard worker with the ability to adapt to changing environments HighlightsMicrosoft Word, Microsoft Excel, PowerPoint, QuickBooks, and Peachtree EducationTexas Southern UniversityHouston,TexasExpected inMay 2015 Bachelors of Business Administration Accounting-GPA AccountingHouston Community CollegeHouston,TexasExpected inMay 2010 Associate of Arts Accounting-GPA Accounting ExperienceThe Nielsen Company-Data AnalystAtlanta,GA,06 2015-PresentCritically evaluates information gathered from multiple sources, reconciles conflicts, classifies the information in logical categories.Uses different visualization techniques and present the results of data exploration exercises.Understands the flow of data, business processes technical interfaces that would be created or impacted.Identifies and documents sources of existing data as well as the new data.Understands use of master and reference data including sources and contributors.International Paper Company-Customer Service SupervisorSan Antonio,TX,05 2015-06 2015Drive the delivery of exceptional customer service Expedite front lines, direct flow of customers Communicate customer requests to management Maintain appearance of register area and keep supplies stocked Monitor compliance of cashiers with established Company policies and standards Ensure the accuracy and efficiency in ringing sales Maintaining all cash and media at the registers Follow guidelines prescribed by the Customer Service Logistics Manager Ensure validity of customer returns, exchanges, check authorizations, and voids Monitor all areas of possible loss.Hcl Technologies Ltd.-Junior AnalystMorris,NJ,04 2015-04 2015Documented client organization s direction, structure, business processes and requirements.Researched client organization s industry position.Assisted in the collection and consolidation of required information and data.Assisted with the preparation of an Audit certification in which the company passed.Keiser University-Administrative AssistantPort Saint Lucie,FL,01 2015-03 2015Administrative support including answering telephones, completing, processing and purging filing paperwork associated with client accounts with the as400 software.Archer Daniels Midland Company-Hardlines Sales AssociateAbilene,TX,09 2014-01 2015Provides exemplary customer service to all guests and patrons support with inventory merchandising.Aimbridge Hospitality-Accounting InternPlano,TX,05 2012-07 2013Operate computers programmed with accounting software to record, store, and analyze information Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers Receive, record, and bank cash, checks, and vouchers Comply with federal, state, and company policies, procedures, and regulations Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses Reconcile or note and report discrepancies found in records.Archer Daniels Midland Company-Tax InternAlpharetta,GA,01 2013-03 2013Prepared or assisted with tax returns for individuals Maintained a customer base relationship Calculate form preparation fees according to return complexity Interviewed clients to obtain information on taxable income and deductible expenses, allowances, and due diligence Computed taxes owed or overpaid, using tax software, to complete entries on forms, following tax form instructions and tax tables Checked data input and verify totals on forms to detect errors in arithmetic, data entry, or procedures.Orix-Work Study AssistantBoston,MA,08 2012-11 2012Made sure the Satisfactory Academic Progress (SAP) Appeal decisions of the appeals committee was conveyed and mailed to each student Answered phone calls and assisting or referring the caller appropriately Delivered documents to the President s Office for signatures Filed confidential documents Retrieve required information from Banner software.NATIONAL ASSOCIATION OF MINORITY CONTRACTORS-Accounting InternCity,STATE,11 2011-05 2012Operate computers programmed with accounting software to record, store, and analyze information Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents Comply with federal, state, and company policies, procedures, and regulations Code documents according to company procedures Reconcile or note and report discrepancies found in records.HOUSTON INDEPENDENT SCHOOL DISTRICT-Audit InternCity,STATE,06 2011-08 2011Audited cash receipts and disbursement vouchers for accuracy in purchasing procedures.Verified internal fund transfers in compliance with Houston Independent School District finance procedures manual.Examined fund-raising activities conducted throughout a fiscal audit period using an activity fund program. Skills10-key, Academic, accounting, accounting software, accounts payable and receivable, administrative, Administrative support, analytical skills, as400, auditing, business processes, calculators, cash receipts, credit, client, clients, Excellent customer service, Customer Service, data entry, databases, Debit, delivery, direction, due diligence, filing, finance, financial, forms, fund-raising, inventory, Logistics Manager, merchandising, Microsoft Excel, Office, PowerPoint, Microsoft Word, organization skills, Peachtree, copy machines, policies, Progress, purchasing, QuickBooks, sales, SAP, spreadsheets, tables, tax, taxes, tax returns, telephones, phone, typewriters  SEP  Cloud and Things is a leading provider of IT solutions in the public sector. We are dedicated to delivering results and solving complex challenges for our clients. We are looking for individuals who are passionate about making a difference in the world, who are driven by a sense of purpose, and who are committed to excellence. Our team thrives on collaboration, innovation, and delivering high-quality projects that have a significant impact on the public sector s IT landscape. We are seeking experienced Business Analysts for Level III positions with a strong background in leading complex projects and a focus on system requirements analysis. As a Business Analyst, you will play a crucial role in understanding business needs, gathering requirements, and contributing to the successful implementation of projects. You will collaborate closely with cross-functional teams and assume a leadership role to ensure that project planning, design, and delivery align with business objectives. DutiesLead and participate in requirements gathering sessions, facilitating discussions to capture client-focused needs.Analyze gathered requirements to identify key insights and prioritize system requirements for continuous integration and deployment.Utilize your expertise to validate and document system requirements that align with best-fit technology solutions.Manage and identify system requirements with a focus on areas such as eligibility, enrollment, case management, payment, claims, and recoupments.Document system requirements for mainframe modernization projects across multiple complex functional domains.Conduct thorough business process analysis and optimization within technology environments, documenting current As Is states and proposing innovative To Be states.Develop comprehensive requirements documentation, including use cases, screen prototypes, and specifications, adhering to established templates and using tools like Blueprint Storyteller.Facilitate meetings and workgroups to foster collaboration and ensure a comprehensive understanding of requirements. Basic QualificationsAt least 7 years of experience on complex projects, with a minimum of two (2) years in a leadership role as a Business Analyst.At least 7 years of client-focused business and requirements analysis experience, including leading requirements gathering sessions and preparing technology proposals based on elicited requirements. Preferred SkillsProfound experience in managing, identifying, documenting, and validating system requirements in areas like eligibility, enrollment, case management, payment, claims, and recoupments.Expertise in identifying, documenting, and validating system requirements within mainframe modernization projects encompassing multiple intricate functional domains.Strong aptitude for business process analysis and optimization in technology environments, with an ability to document As Is and To Be states.Extensive proficiency in creating comprehensive requirements documentation, including use cases, screen prototypes, and specifications, using tools like Blueprint Storyteller.Demonstrated capability in facilitating meetings and workgroups to enhance collaboration and requirement understanding. Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.