Professional SummaryHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Core QualificationsCustomer Service Focused SAP Experience Organized Team leadership Typing 60 WPM Process implementation Data management Microsoft Office Suite Staff development Microsoft Outlook ExperienceData Analyst,10 2012-Current Nashua,NH,Complete weekly financial reporting for multiple agents and upper management Calculate and disburse large dollar weekly funding to agent companies Load and maintain agent and customer contract information into our systems Internal and external customer service Field inbound calls from customers Process outgoing and incoming mailings Process customer s credit card, ACH, and check payments Respond to and track all credit chargebacks for our department within a tracking system I designed with IT team Respond promptly and accurately to email ticketing requests Created Sparta s first employee manuals including training and development Trained new employees and outside users on our PBS system Assist with meeting schedules and travel arrangements for the CIO Oversaw daily office operations for Sparta Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations Review multiple reports to determine the status of collections and agent reserve balances Effectively communicate with sales, marketing, management, and administrative teams on a daily basis Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot Direct calls to appropriate individuals and departments.Inventory Planner,12 2009-10 2012Lockheed Martin Corporation ,,Bel Ridge, M O Proactively managed multiple supplier lines for over two hundred locations within the SAP system Monitored inventory and placed orders to ensure proper stocking levels were maintained Managed a major line conversion from Metallics to L.H.Dottie Worked with branch, district, and corporate management on key inventory aspects Achieved and maintained exceptional performance numbers Internal and external customer service Completed new stock recommendation workflows Worked closely with suppliers to obtain special deals Developed and improved vendor relationships Reviewed forecasts and various reports to maintain proper inventory levels Eliminated excess and unwanted merchandise by working with suppliers to secure returns of DNO materials Recruited to Corporate Purchasing s Training Group in charge of training new employees and revamping training manuals Accepted into the Corporate Purchasing Leadership program (LEAP) designed to foster and develop future company leaders Member of the Positive Outlook Program (POP) responsible for organizing employee morale building events Assisted with planning and scheduling internal employee blood drives with the American Red Cross.Purchasing Assistant,12 2007-12 2009Assurant ,,BelExpedited purchase orders Tracked inventory shipments Internal and external customer service Completed new stock recommendation workflows Prepared spreadsheets detailing item information Communicated with vendors regarding inventory needs Entrusted to mentor new hire Purchasing Assistants Completed reporting for Inventory Planners Receptionist duties Compiled and maintained up to date company information and contacts.Office Assistant,05 2006-12 2007Pacific Office Automation La Jolla,CA,Receptionist duties Prepared statements for billing company Completed insurance pre-certifications Scheduled patient appointments Promptly answered all incoming phone calls Followed up on patient billing questions Acquired and maintained patient charts Enforced high level of patient and office confidentiality Managed several physicians daily appointments and workflow Developed training, office, and procedural documents Assisted in completing employee evaluations Created and managed employee s weekly work schedules Managed inventory and office supplies Facilitated record retrieval and access by maintaining organized chart filing system Composed and drafted all outgoing correspondence and reports for physicians Oversaw daily office operations. EducationTechnical Diploma ,Expected in--,GPA Status-Medical Billing and Coding ,Expected inMarch 2006-Sanford-Brown College-Collinsville,ILGPA Status- Skillsaccounts receivable, administrative, billing, charts, conversion, credit, addressing customer concerns, Customer Service, Data management, email, filing, financial reporting, insurance, Inventory, inventory levels, invoicing, Leadership, Team leadership, marketing, materials, Medical Billing, mentor, access, Microsoft Office Suite, office, Microsoft Outlook, Outlook, organizing, Coding, Purchasing, Receptionist, reporting, researching, sales, SAP, scheduling, spreadsheets, Staff development, phone, training manuals, travel arrangements, Typing 60 WPM, workflow  SEP  We are looking for top of market talent to help grow and innovate our company. At Thorne we make products that matter - ones that make people s lives better. We count on our team members to challenge and push the boundaries to make that happen. As a self-motivated Sr. Accountant II, youll be joining a team of more than 650 passionate individuals committed to our cause of providing superior health solutions. POSITION SUMMARY The Senior Accountant II is responsible for complex accounting activities. This includes general accounting and specifically accounting under ASC 842 and for CECL. CPA preferred. RESPONSIBILITIES Satisfactorily performing andor achieving the following Responsibilities are essential duties of the job.Knows and follows the Accounting Department policies and procedures and Thorne Research policies and procedures as outlined in the Employee Handbook.Completes accounting activities related to the maintenance of a complete and accurate general ledger in accordance with U.S. GAAP.Accounting, reporting, reconciliations, research, analysis, and maintenance of internal control frameworkAnalyzes, creates and posts journal entries.Performs general ledger account reconciliations.Analyzes and records complex accounting transactions.Leases under ASC 842.Calculates credit losses under CECL (ASU 2016-13).Researches accounting topics to determine the appropriate accounting treatment for transactions as they arise.Assists with implementation of accounting standards applicable to the organization.Assists with the coordination and support of internal and external audits, as well as the preparation and review of statutory financial statements.Supports completion of external reporting andor consolidated footnote disclosure reporting packages.Provides technical accounting support for ongoing business activities, including conducting research, documenting processes, and forming conclusions in complex areas such as business combinations, divestures, equity method investments, etc.Supports internal control environment through updating control narratives and process flow charts and assisting in the remediation of control issues identified.Assists in review of business contracts to identify and document key accounting considerations.Assists in reviewing forecast models and coordinating with internal and external stakeholders to support recurring and nonrecurring valuation work for goodwill, intangibles and other assets and liabilities.Assists with coordination and compilation of data for additional reporting and analysis as required. What You Need By training, education andor experience, employee must be able to perform the essential duties of the job. Bachelors degree in accounting required, and 3 years in public accounting (or 5 years in a publicly traded company.) CPA preferred. What We Offer At Thorne, we offer employees the chance to work with great people on exciting projects, with opportunity for growth. We also provide a full range of benefits for you and your eligible family members, such as Competitive compensation100 company-paid medical, dental, and vision insurance coverageCompany-paid short- and long-term disability insuranceCompany- paid life insurance401k plan with employer matching contributions up to 4 Gym membership reimbursementMonthly allowance of Thorne supplementsPaid time off, volunteer time off and holiday leaveTraining, professional development, and career growth opportunitiesA safe and clean work environment A little bit more about us.We are committed to providing personalized health solutions, cutting-edge home health test technology, and superior supplements. To do that, Thorne owns every step of its business, from R D to product delivery and customer service. Currently, we are The only company with exclusive partnerships with the Mayo Clinic and U.S. Olympic teams.The 1 prescribed practitioner brand to 30 to 40-year-olds.The 2 most dispensed supplement brand.The fastest growing supplement company with sales on Amazon the 1 practitioner brand with an average ranking of 4.42 of 5 stars. If you want to make a difference in the lives of others consider becoming part of the Thorne team. THORNE IS AN EQUAL OPPORTUNITY EMPLOYER