SummaryHaving achieved a milestone of 7 years of working as a software quality process manager within the financial software industry, I would be a great addition to your product management team as I have extensive experience with coordinating and managing efforts with multiple teams consisting of solution architects, project program managers, product managers, and production support to name a few. In addition, my experience has taught me flexibility and versatility in developing innovative resolutions to a myriad of complex organizational problems while also dealing directly with clients. Key SkillsMicrosoft Office SuiteSharePointHP Quality CenterTRACCrystal ReportsSQLFailure Modes Effects Analysis (FMEA)Requirements ManagementSystem-a-tion Business Analysis CertificationCertified HelixPlan Methodology FacilitatorSystem-a-tion Business Requirements CertificationVisual Basic (VB.Net)HTML ExperienceSoftware Quality Assurance Consultant,03 2010-05 2015Valmet Corporation Little Rock,AR,QA software process manager on large scale enterprise implementation projects for multiple national international financial institutionsManaging the development and implementation of cross-company QA process throughout the SDLC including estimation, forecasting, budgeting, requirements review(s), requirements traceability, test schedule, overseeing testing execution, and defect resolution for implementation(s)Process Management- collaborated coordinated with senior leadership to design end-to-end process methodology that led to an increase in overall estimation and forecast accuracy by more than 12 on project implementationsProcess Development- developed process templates to close gap between client user experience and end customer experience that resulted in identifying additional requirements that would have created a scope gap later on in the SDLCProcess Improvement- integrated QA methodology with the program project management practice to create software quality standards across client and internal teams within the SDLC that resulted reducing implementation defects by 28 on averageBusiness Analyst,2009-03 2010Metavante City,STATE,Manage scope and requirements on medium to large scale financial institution projects for enterprise flagship productsDefined requirements by coordinating with solution architect and vendor teams to define testable requirements and scope for implementation projectsRequirements Management- analyzed client business needs to formulate project scope requirements to efficiently translate to technical and testable requirements while cutting down hours for internal teamsRelationship Management- developed collaborative relationships with product teams to identify appropriate coverage of business requirements while reducing gaps by 5 on all projectsDocument Management- identified necessary documents to fulfill clients business needs and ensured accuracy and completeness by conducting audits throughout the SDLC to identify gaps early in the SDLC while reducing number of necessary change requests by clients on projectsUser Scenario Development- coordinated user scenarios and screen mock-ups with clients that increased test coverage allowing early detection of defects within the SDLCSoftware Test Analyst Intern,02 2008-2009Metavante City,STATE,Perform manual testing on small to medium scale implementation projects for internal systems linking directly into client environmentsDeveloped and managed test plans, test cases, test execution, and defect identification verificationData Analysis- created test execution reports to identify any potential risks to meeting implementation deadlines Test SuiteDevelopment- coordinated testing efforts with business analysts, QA leads, and technical analysts to develop testing suite and increased overall testing efficiency by 5 Defect Management- identified and managed software defects prior to client implementation, resulting in reduced development re-work by 8 Mentoring - trained newly hired interns full-time employees on product specifications functionality through presentations that effectively reduced learning curve by 30 EducationMBA ,Expected in2017--,GPA Status-Expected to start in Fall 2015Bachelor s Business Administration,Expected in2008-University of Wisconsin-Milwaukee,WisconsinGPA Status-Emphasis in finance marketingPMP Certification In Progress ,Expected in--,GPA Status- LanguagesUrdu Hindi English  SEP  Pay Range 81k - 102k, depending on experience.This role is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, trainingadvising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Release Manager and Configuration Engineering Manager as needed to maintain software functionality, quality, and conformance to business requirements.Essential Functions Creating new to company solutions to NPD, Process Engineering, IT, and Finance project requirements.Serve as SME in multiple systems - Sales Portal, Manufacturing RulesOracle, legacy - for internal team members external contacts.Function as Configuration Lead for major NPD or ERP projects.Creates and develops Config Engineering SOPs and systems.Collaborates with NPD, Product Management, Process Engineering, Supply Chain, Location personnel, Release Manager and Configuration Engineering Manager to understand, design and develop ERP product configuration code.Documents code development using Config Engineering SOPs and systems.Performs and documents unit and regression tests as directed by Release Manager.Monitors task assignments to support release readiness per Release Managers schedule.Minimum Qualifications Degrees, certifications, or technical training BABS in applicable major, or equivalent combination of education and directly applicable experience. Advanced Excel skills, knowledge of Engineering drawing practices, knowledge of manufacturing ERP systems practices, and knowledge of structured BOMs required.Minimum years of related experience 10 years of progressive experience, with at least 5 years of collaborative team experience in a customer-facing software environment. Fenestration industry experience is a strong plus.MITER Brands is an equal opportunity employer. MI Windows and Doors does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.