Professional SummaryHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Core QualificationsCustomer Service Focused SAP Experience Organized Team leadership Typing 60 WPM Process implementation Data management Microsoft Office Suite Staff development Microsoft Outlook ExperienceData Analyst,10 2012-Current Nashua,NH,Complete weekly financial reporting for multiple agents and upper management Calculate and disburse large dollar weekly funding to agent companies Load and maintain agent and customer contract information into our systems Internal and external customer service Field inbound calls from customers Process outgoing and incoming mailings Process customer s credit card, ACH, and check payments Respond to and track all credit chargebacks for our department within a tracking system I designed with IT team Respond promptly and accurately to email ticketing requests Created Sparta s first employee manuals including training and development Trained new employees and outside users on our PBS system Assist with meeting schedules and travel arrangements for the CIO Oversaw daily office operations for Sparta Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations Review multiple reports to determine the status of collections and agent reserve balances Effectively communicate with sales, marketing, management, and administrative teams on a daily basis Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot Direct calls to appropriate individuals and departments.Inventory Planner,12 2009-10 2012Lockheed Martin Corporation ,,Bel Ridge, M O Proactively managed multiple supplier lines for over two hundred locations within the SAP system Monitored inventory and placed orders to ensure proper stocking levels were maintained Managed a major line conversion from Metallics to L.H.Dottie Worked with branch, district, and corporate management on key inventory aspects Achieved and maintained exceptional performance numbers Internal and external customer service Completed new stock recommendation workflows Worked closely with suppliers to obtain special deals Developed and improved vendor relationships Reviewed forecasts and various reports to maintain proper inventory levels Eliminated excess and unwanted merchandise by working with suppliers to secure returns of DNO materials Recruited to Corporate Purchasing s Training Group in charge of training new employees and revamping training manuals Accepted into the Corporate Purchasing Leadership program (LEAP) designed to foster and develop future company leaders Member of the Positive Outlook Program (POP) responsible for organizing employee morale building events Assisted with planning and scheduling internal employee blood drives with the American Red Cross.Purchasing Assistant,12 2007-12 2009Assurant ,,BelExpedited purchase orders Tracked inventory shipments Internal and external customer service Completed new stock recommendation workflows Prepared spreadsheets detailing item information Communicated with vendors regarding inventory needs Entrusted to mentor new hire Purchasing Assistants Completed reporting for Inventory Planners Receptionist duties Compiled and maintained up to date company information and contacts.Office Assistant,05 2006-12 2007Pacific Office Automation La Jolla,CA,Receptionist duties Prepared statements for billing company Completed insurance pre-certifications Scheduled patient appointments Promptly answered all incoming phone calls Followed up on patient billing questions Acquired and maintained patient charts Enforced high level of patient and office confidentiality Managed several physicians daily appointments and workflow Developed training, office, and procedural documents Assisted in completing employee evaluations Created and managed employee s weekly work schedules Managed inventory and office supplies Facilitated record retrieval and access by maintaining organized chart filing system Composed and drafted all outgoing correspondence and reports for physicians Oversaw daily office operations. EducationTechnical Diploma ,Expected in--,GPA Status-Medical Billing and Coding ,Expected inMarch 2006-Sanford-Brown College-Collinsville,ILGPA Status- Skillsaccounts receivable, administrative, billing, charts, conversion, credit, addressing customer concerns, Customer Service, Data management, email, filing, financial reporting, insurance, Inventory, inventory levels, invoicing, Leadership, Team leadership, marketing, materials, Medical Billing, mentor, access, Microsoft Office Suite, office, Microsoft Outlook, Outlook, organizing, Coding, Purchasing, Receptionist, reporting, researching, sales, SAP, scheduling, spreadsheets, Staff development, phone, training manuals, travel arrangements, Typing 60 WPM, workflow  SEP  Provides analysis to different functions such as ManufacturingOperations, SIOP, Sales, Customer Service, Sourcing, Finance, Digital and management of the entire business in reviewing, analyzing, documenting and validating user requirements, applications and processes. Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business growth in the current and new revenue streams. Key Responsibilities Gathers and evaluates data from multiple sources. Analyzes, reconciles and identifies measurable opportunities for improvement. Identifies and implements audit processes to ensure data issues are identified, tracked, reported and resolved in a timely manner. Develops and maintains processes to continuously monitor data quality and integrity across the business. Creates and maintains workflows and approval processes based on internal stakeholder requirementsActs as subject matter expert for new processes, KPIs, and data management. Collaborates with external and internal customers to analyze information needs and functional requirements. Partners with various leaders to design optimal solutions that meet the business needs of our internal and external customers. Coordinate with different functional teams to implement models and monitor outcomes. Develop processes and tools to monitor and analyze model performance and data accuracy. Develop custom data models and algorithms to apply to data sets. Mine and analyze data from company databases and web platforms to drive optimization and improvement of product development, marketing techniques and business strategies. Assess the effectiveness and accuracy of new data sources and data gathering techniques. Professional ExperienceQualifications Have at least 3-5 years of experience as Data Analyst or a related field. Candidate must possess at least a Bachelors Degree. Detail oriented and accurate. Proficient in MS Excel (including pivot tables). Strong analytic skills related to working with structured and unstructured datasets. Flexible, able to work on own initiative, deal with more than one project at a time, can work under pressure and tight deadlines, and prioritize tasks accordingly. Very good communication skills, verbal and written. Self-starter and a strong team player. Sophisticated problem-solverHigh knowledge of Power BI or similar analytics toolsStrong knowledge of Google Analytics, Adobe Analytics or other web analytics platforms. Python andor R language experienceSolid experience building Microsoft Power Apps and in Power AutomateExperience in visualizationStrong understanding of SQLOracle Knowledge Benefits Medical, Dental, Vision and Prescription Drug CoverageSpending accounts (HSA, Health Care FSA and Dependent Care FSA)Paid Time Off and Holidays401k Retirement Plan with Matching Employer ContributionsLife and Accidental Death Dismemberment (AD D) InsurancePaid LeavesTuition Assistance About Regal Rexnord Regal Rexnord Corporation (Regal Rexnord) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a 7.2B company with 36,000 associates globally. You may not know it, but Regal Rexnord impacts your life every day. The companys products enable the fans in HVAC systems that keep us comfortable the power source that keeps smart buildings running the agricultural and food service equipment that keeps us fed and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used. Regal Rexnords business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the companys commitment to sustainability. The companys industrial powertrain and automation solutions offerings are an important part of the company s growth strategy. The companys strategy includes leveraging 8020 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions. Equal Employment Opportunity Statement Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexgender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. Notification to Agencies Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ( Regal Rexnord ) do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.