SummaryDetail-oriented billing professional with 11 years experience applying exceptional customer service and resolving complex billing issues. HighlightsSelf-starterProblem resolutionDeadline-orientedMicrosoft OfficeSpreadsheet developmentEmployee training and development ExperienceBilling Accountant,2011to2012Burr Forman Llp Charleston,SC,Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 accuracy rate.Ranked as most effective billing representative in the department out of 18 representatives.Prepared a broad range of customized invoices to individuals and commercial accounts.Expressed appreciation and educate customers on the products and services available.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines.Promptly responded to general inquiries from members, staff, and customers via mail, e-mail and fax.Guaranteed positive customer experiences and resolved all customer complaints.Billing Representative,01 2009to01 2011Cancer Treatment Centers Of America Decatur,TX,Coordinate and complete administrative functions to facilitate and maintain accurate billing for customers.Perform task associated with processing of all non-standard standard billing request.Maintenance contract, consolidations and revisions to supporting documents.Process all non-standard standard billing request which include hardware billing, web submittal, E-software shipments, process credit cards payment, direct shipment, proformas, consolidated billings and billing due list.Perform non-revenue billings as well as credit adjustments, contracts and other billing requests as required.Maintain files of generated billing documents.Resolution of incorrect information to correctly bill a customer.Assist manager with administrative functions when necessary.Billing Specialist,01 2000to01 2007Menasha Corporation De Forest,WI,Works a number of detailed revenue based reports and ensures the accuracy of invoicing.Maintains current business records received and responds to customers inquires, as well as sales and services.Research and resolving billing discrepancies.Responsible for handling monthly client billing and invoicing.Interfaces on the phone with customers, internal sales and service employees in resolving billing discrepancies.Interfaces with credit representatives to correct errors identified through the collection process.Occasional collection calls Process manual invoices.Establishes customer contracts in billing systems.Support multiple contract types and manage complex billing rate agreements.Organize invoices by billing type and maintain documentation to facilitate audits.Assist manager(s) in problem solving.Invoiced projects, periodic maintenance agreement, and transactional data consistent with contracts and or purchase orders.Billing Administrator,01 1999to01 2000Rentokil Initial Downers Grove,IL,Consistently billed customers in a timely manner.Process manual invoice.Maintain high level on internal and external customer satisfaction while achieving business objectives.Provide administrative support in the areas of revenue generation and accounts receivables.Work effectively with the credit, marketing and procurement department, executive management, and sales personnel to ensure best possible account service.Validates purchase orders for accuracy.Occasional collection calls. EducationBachelor degree Business Administration,Expected into-,GPA Business Administration SkillsAccount management, accounts receivables, administrative functions, administrative support, billing, billings, billing systems, clarify, hardware, consolidations, contracts, credit, client, customer satisfaction, executive management, Filing, invoicing, marketing, Works, organizational skills, personnel, problem solving, Processes, procurement, Maintain files, maintain documentation, Research, sales, phone, type  SEP  Role Senior Software Engineer Type Full-Time As a Senior Software Engineer, you ll lead modern tech projects using Java, Docker, and data modeling. What You ll Do Define product architecture with leadership.Translate business needs into technical solutions.Mentor junior engineers for scalable cloud apps.Stay updated on evolving technologies.What We re Looking For 5 years in Java (11 or 17 ) development.AWS Cloud Platform architecting.Data modeling, relational, and NoSQL database skills.Microservices, Docker, Kubernetes proficiency.Python programming and GITGITOPS experience.Innovative, collaborative mindset.Strong communication and passion for sustainability.BSMS in software engineering or related field.Shape a sustainable future with us. Apply for Senior Software Engineer now.