SummaryTo participate as a team member in a dynamic work environment focused on promoting business growth and building University popularity by providing superior value and service. Effective as a team member and as an individual. Experienced customer service representative Experience with Oracle PeopleSoft SIS with excellent communication skills Highly proficient in Slate CRM systems Enthusiastic, resourceful and enjoy challenges Passionate about prospective student access Capable of effectively communicating at to opportunity various levels with individuals and groups Core QualificationsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions Professional Experience08 2014toCurrentData ProcessorAltus Group Limited Dallas,TX,Process and verify prospective student application materials.Ensure data integrity for accurate dissemination among all offices of enrollment services.Manage email marketing campaigns for various high school level search name purchases.Advise applicants on various requirements, deadlines, and application status to drive application completion.06 2013to08 2013Executive AssistantAmerican Well Cleveland,OH,Prepared papers reports for consideration and presentation by head Chartered Accountant.Responsible for all aspects of the day to day running of the filing, copying, and report writing.Maintained expense reports of personal projects for head C.A.02 2011to05 2014Admissions AssistantMiddlebury College Middlebury,VT,Greet visitors, conduct tours as needed, provide basic information regarding the University.Interact with a large number of staff, students (pre-college), faculty, and parents.Promote a positive work atmosphere by behaving and communicating in a manner that supports students, staff, parents, and general public.Maintain confidentiality of student records.10 2010to04 2014Assistant Cross-Country CoachPlatte Canyon District Bailey,CO,Communicate goals and expectations to team members.Lead team practices during scheduled summer weekdays.Promote a constructive and safe learning environment to allow runners of all levels to advance both as athletes as well as mindful students. Education and TrainingExpected in2014totoBachelor of Arts Liberal Arts Environmental StudiesSoka University of America-Aliso Viejo,CaliforniaGPA Dean s List MemberLiberal Arts Environmental Studies Dean s List MemberExpected in2012totoIntensive Language Program La Universidad de San Francisco de Quito Cumbaya-Quito,GPA SkillsAccountant, basic, C, copying, email, expense reports, filing, marketing, materials, report writing  SEP  Role - Business Analyst - Mobile Location - Louisville, KY (Onsite) Responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects. Requirements A bachelor s degree in ITComputer Science or related field or an MBA. 10 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Fundamental analytical and conceptual thinking skills. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. A history of leading and supporting successful projects.