SummaryHaving achieved a milestone of 7 years of working as a software quality process manager within the financial software industry, I would be a great addition to your product management team as I have extensive experience with coordinating and managing efforts with multiple teams consisting of solution architects, project program managers, product managers, and production support to name a few. In addition, my experience has taught me flexibility and versatility in developing innovative resolutions to a myriad of complex organizational problems while also dealing directly with clients. Key SkillsMicrosoft Office SuiteSharePointHP Quality CenterTRACCrystal ReportsSQLFailure Modes Effects Analysis (FMEA)Requirements ManagementSystem-a-tion Business Analysis CertificationCertified HelixPlan Methodology FacilitatorSystem-a-tion Business Requirements CertificationVisual Basic (VB.Net)HTML ExperienceSoftware Quality Assurance Consultant,03 2010-05 2015Valmet Corporation Little Rock,AR,QA software process manager on large scale enterprise implementation projects for multiple national international financial institutionsManaging the development and implementation of cross-company QA process throughout the SDLC including estimation, forecasting, budgeting, requirements review(s), requirements traceability, test schedule, overseeing testing execution, and defect resolution for implementation(s)Process Management- collaborated coordinated with senior leadership to design end-to-end process methodology that led to an increase in overall estimation and forecast accuracy by more than 12 on project implementationsProcess Development- developed process templates to close gap between client user experience and end customer experience that resulted in identifying additional requirements that would have created a scope gap later on in the SDLCProcess Improvement- integrated QA methodology with the program project management practice to create software quality standards across client and internal teams within the SDLC that resulted reducing implementation defects by 28 on averageBusiness Analyst,2009-03 2010Metavante City,STATE,Manage scope and requirements on medium to large scale financial institution projects for enterprise flagship productsDefined requirements by coordinating with solution architect and vendor teams to define testable requirements and scope for implementation projectsRequirements Management- analyzed client business needs to formulate project scope requirements to efficiently translate to technical and testable requirements while cutting down hours for internal teamsRelationship Management- developed collaborative relationships with product teams to identify appropriate coverage of business requirements while reducing gaps by 5 on all projectsDocument Management- identified necessary documents to fulfill clients business needs and ensured accuracy and completeness by conducting audits throughout the SDLC to identify gaps early in the SDLC while reducing number of necessary change requests by clients on projectsUser Scenario Development- coordinated user scenarios and screen mock-ups with clients that increased test coverage allowing early detection of defects within the SDLCSoftware Test Analyst Intern,02 2008-2009Metavante City,STATE,Perform manual testing on small to medium scale implementation projects for internal systems linking directly into client environmentsDeveloped and managed test plans, test cases, test execution, and defect identification verificationData Analysis- created test execution reports to identify any potential risks to meeting implementation deadlines Test SuiteDevelopment- coordinated testing efforts with business analysts, QA leads, and technical analysts to develop testing suite and increased overall testing efficiency by 5 Defect Management- identified and managed software defects prior to client implementation, resulting in reduced development re-work by 8 Mentoring - trained newly hired interns full-time employees on product specifications functionality through presentations that effectively reduced learning curve by 30 EducationMBA ,Expected in2017--,GPA Status-Expected to start in Fall 2015Bachelor s Business Administration,Expected in2008-University of Wisconsin-Milwaukee,WisconsinGPA Status-Emphasis in finance marketingPMP Certification In Progress ,Expected in--,GPA Status- LanguagesUrdu Hindi English  SEP  Title Business AnalystLocation Santa Clara, CA Minimum Degree Required bachelor s degreePMP certification Duties Engage with Product Managers to intimately understand and support documenting product requirements.Partner with Product Managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.Assist in documenting cross-functional business requirements and develop user stories.Define and standardize processes and playbooks for Product Managers to improve time to define product options regarding key decision points in the process.Build consensus from cross-functional leads on business requirements.Capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics Define the set of strategic, core and support processes that transcend functional and organizational boundaries identify and describe external entities such as customers, suppliers, and external systems that interact with the business and describe which people, resources, and controls are involved in the processes. Partner with QA team to leverage automation for items such as regression testing to improve overall quality when projects are ready for UAT.Work with business partners and product managers to define test scenarios for UAT.Manage UAT execution, coordinate between business testers and IT development teams.Document test results and ensure timely execution and sign-off of test scenarios. Skills 5 years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner Experience with process documentation, automation and digital transformations impacting Partners, Channels and distributors Experience modeling business processes using a variety of tools and techniques Demonstrated working knowledge of systems supporting high technology business processes for PartnersChannelsDistributors like Partner Onboarding, Deal Registration, Partner Programs etc., Expert in writing User Stories, converting business requirements to User Stories for development.The ability to act as liaison conveying information needs of the business to IT and data constraints to the business applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery Experience with Confluence and JIRA is highly desired Prior experience with Salesforce, Steelbrick CPQ, or Salesforce PRM desired Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies Exceptional communication skills and the ability to communicate appropriately at all levels of the organization this includes written and verbal communications as well as visualizations A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus good working knowledge of Google Suite of Productivity Tools. Thank youJassiejassie rootshellinc.com