Experience11 2017toCurrentBusiness Analyst Data AnalystCaterpillar Broussard,LA,Work with Serviceability strategy team to evaluate and enhance the performance of the Serviceability Department.Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation using MS Excel and Oracle SQL.Wrote reports using MS Excel to extract data for analysis using filters based on the analysis.Worked on complex information model, logical relationships, and the data structures that support different departments.01 2016to11 2017IT AnalystFirst Tech Credit Union Seattle,WA,Responsible for assisting customers with network difficulties.Perform analysis on complex technical issues over the phone and using our troubleshooting process.Helped identify recurring technical issues.11 2009to12 2015CollectorUS Bank City,STATE,Consulted clients as part of US Bank s financial analysis team.Reviewed process paperwork for collections to ensure compliance to standards and specifications on past due clients.Documented results of contact and payments, and wrote reports and prepared required documents using our billing systems.Communicated with clients to arrange payment options and responded to questions and concerns.Assisted additional staff with collections process and effective communication with clients.Examined client records to remain in compliance with policies and procedures to ensure uniform standards.08 2007to08 2009Business Analyst Data AnalystEncore City,STATE,Directed organization charged with collections on past due accounts from customers.Administered, interpreted, and explained policies, rules, regulations, and laws to customers and staff.Developed, planned, organized, and administered policies and procedures for organization to ensure administrative and operational objectives were met.Directed and coordinated activities of workers in organization to ensure continuing operations and increase productivity.Developed, directed, and coordinated meetings, training, and evaluation of staff personnel.Established and maintained comprehensive and current record keeping system of activities and operational procedures to track client accounts and increase collections.Notable for improving operational performance through effective communication.2 years of analyst experience.Developed monthly reports using MS Excel. EducationExpected intotoB.S Information SystemsLiberty University,,GPA SummaryBusiness Data Analyst with specializing in financial data analysis WHO I KNOW (Referrals Recommendations) Mike Nenninger (US Bank Customer Support Manager) Mike and I have known each other for 10 years and used to work together at US Bank. Endorsement (from Mike Nenninger) I can attest to this candidate s work ethic, drive and integrity. If hired, they would be an excellent addition to your team. Clydell Coates (Charter Communications Customer Service Manager) Clydell and I have known each other for 10 years and used to work together at US Bank and Charter Spectrum. Endorsement (from Clydell Coates) His colleagues recognize him as an expert in all things we support, and they often go to him with questions Robin Wilkes (Charter Communications Serviceability Supervisor) Robin and I have known each other for 2 years and have worked together at Charter Spectrum. Endorsement (from Robin Wilkes) It s not just his technical skills that impress me, however. Jessica is a joy to work with because of his amazingly positive attitude and persistent work ethic. Evelyn Cotton-Rodgers (Serviceability Supervisor) Evelyn and I have known each other for 2 years and have worked together at Charter Spectrum. Endorsement (from Evelyn Cotton-Rodgers) I have always found him to be an organized and talented individual. His skills and character would make him perfect for the Data Analyst role at your company. SUMMARY OF QUALIFICATIONSOver 4 years of IT experience as Business Systems Analyst Data Analyst including project planning and management, software analysis.Extensive knowledge of financials including amortization, debt securities.Understands appropriate IT controls required to achieve Sarbanes-Oxley (SOX) compliance.Ability to meet deadlines and handle pressure coordinating multiple tasks.Demonstrated strong interpersonal skills with the ability to work effectively with upper management and excellent leadership skills in motivating others.Extensive experience doing queries and designing reports in an SQL environment. HighlightsMS Excel, MS Power Point, MS Project.Databases MS Access, Oracle 12i, SQL Server 2000.Operating Systems Windows 98 2000 ME NT XP, Mac OS.Languages SQLReporting tools Micro strategy, Business ObjectsAdministrativeAdAnalystBilling systemsBusiness ObjectsClientClientsDatabasesFinancial analysisMac OSMeetingsMS AccessMS ExcelMS Power PointMS ProjectSQL Server 20002000Windows 98NTMicro strategyNetworkOperating SystemsOracleOracle SQLPersonnelPoliciesRecord keepingReportingSQLStrategyPhoneTroubleshooting SkillsMS Excel, MS Power Point, MS Project.Databases MS Access, Oracle 12i, SQL Server 2000.Operating Systems Windows 98 2000 ME NT XP, Mac OS.Languages SQLReporting tools Micro strategy, Business Objects,Administrative, ad, analyst, billing systems, Business Objects, client, clients, Databases, financial analysis, Mac OS, meetings, MS Access, MS Excel, MS Power Point, MS Project, SQL Server 2000, 2000, Windows 98, NT, Micro strategy, network, Operating Systems, Oracle, Oracle SQL, personnel, policies, record keeping, Reporting, SQL, strategy, phone, troubleshooting  SEP  Job Description Java Developer Lead I - Software Engineering Who We Are Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 29,000 practical problem solvers and creative thinkers in over 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, youll create a boundless impact that transforms your careerand the lives of people across the world. Visit us at UST.com . You Are UST is looking for Java Developer for one of the leading healthcare providers in the United States. The Opportunity Interpret the applicationfeaturecomponent design to develop the same in accordance with specifications.Code, debug, test, document, and communicate productcomponentfeature development stages.Validate results with user representatives integrates and commission the overall solutionSelect appropriate technical options for development such as reusing, improving, or reconfiguration of existing components or creating your own solutionsOptimizes efficiency, cost, and quality.Influence and improve customer satisfaction This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What You Need Resource with at least 8 plus years of experience in JavaJEE space in an Agile environment. Strong hands-oncoding experience is a must and below is the key experience area that is required JavaJ2EE Spring Framework (Core, MVC, Web Services, Integration Suite, Spring Data)Web Services (SOAPREST)Spring Batch FrameworkSpring BootSpring MicroservicesHibernateExtJS Framework, JSP, Java ScriptsMongo DBIBM DB2 RDMS ConceptsJUnit Unit Testing frameworks Good to have Knowledge of Drools FrameworkKnowledge of Angular JS FrameworkKnowledge of Bit BucketExperience working in JIRAExperience working in AWS Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City, or Washington as set forth below. Role Location Range of Starting Pay for Role Remote 73,000- 109,000 Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits. Depending on the role, some associates may also be eligible for stock options. What We Believe Were proud to embrace the same values that have shaped UST since the beginning. Since day one, weve been building enduring relationships and a culture of integrity. And today, it s those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the center of everything we do. Humility We will listen, learn, be empathetic, and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization andor your performance.