Career FocusI am a detail-oriented professional with strong customer service skills and the ability to learn concepts quickly. I would like to gain a job in a field where I am comfortable and able to utilize the skills I carry and I am also able to use effective communication and customer service skills. Core QualificationsDetail orientedMicrosoft Word, Excel, PowerPointExcellent quantitative skillsCritical thinkerCustomer service skillscreative curriculum knowledgetyping 35 wpmtransportation (15 passenger van)knowledge of childcare billing and proceduresweekly curriculum planning Education and TrainingKaplan UniversityOmaha,NEExpected in11 2014 1 Year of College or a Technical or Vocational School Dental Assisting -GPA Northwest High School,Expected in05 20 2000 High School Diploma -GPA ,Expected in Occupational Licenses Certificates Certification Title Issuing Organization Completion Date Coronal Polishing Certification Kaplan University 11 2014 Radiology Certification Kaplan University 11 2014 CPR and First Aid Certification Salvation Army 11 2011 Detailed References Kelly Cooper Sisters and Brothers Learning XXX-208-9213 Ada Dailey Sisters and Brothers Learning XXX-453-7922 Erica Williams Childrens Hospital XXX-612-2262 -GPA Work ExperienceThe Sunshine House Early Learning Academy-Data Entry Clerk Claims AnalystNorth Charleston,SC,08 2015-2016Data entry of insurance claims into computer system using double screens and navigating through many others, job placement at Mutual of OmahaBancroft-Toddler TeacherHaddonfield,NJ,01 2013-07 2015Care for children s basic needs, supervise and monitor the safety of children in their care, prepare meals and organize mealtimes and snacks for children, help children keep good hygiene, change the diapers of infants and toddlers, organize activities or implement a curriculum that allow children to learn about the world and explore interests, develop schedules and routines to ensure that children have enough physical activity, rest, and playtime, watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents, transport children by van to and from scheduled field tripsPrimrose Schools-Toddler Teacher FloaterAshland City,TN,10 2011-2013Care for children s basic needs, supervise and monitor the safety of children in their care, prepare meals and organize mealtimes and snacks for children, help children keep good hygiene, change the diapers of infants and toddlers, organize activities or implement a curriculum that allow children to learn about the world and explore interests, develop schedules and routines to ensure that children have enough physical activity, rest, and playtime, watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents, transport children by van to and from scheduled field trips, complete childcare monthly billing paperwork, parent teacher conferencesGolden Valley Memorial Healthcare-Direct Support AssociateWarsaw,MO,09 2010-04 2011Responsible for training and assisting individuals served in various aspects of activities of daily living, while ensuring compliance with regulatory requirements and company policies and procedures.This position is also responsible for the health, safety and emotional support of theindividuals being served.Monitor the comfort and safety of individuals served, while ensuring that the medical, nutritional and personal care needs are being met.Interact with individuals in an emotionally supportive and therapeutic manner, and practice effective techniques for reinforcing appropriate individual behavior.Provide transportation and assist individuals with integration into the community by accompanying them to at social and spiritual activities.Assist each person served with general housekeeping, meal preparation, and laundry duties.Complete assigned cleaning tasks on a routine basis in order to maintain a neat and clean environment.Assist individuals served in the handling of money and finances.Provide age appropriate leisure time activities.Attend and participate in the team program plan meetings as assigned and regularly communicates each person s progress with team members, supervisors, parents and or guardians, as appropriate.Kidz Of The Future-Pre-school TeacherCity,STATE,04 2009-07 2009Attend to children at childcareinstitutions.Perform a variety of tasks, such as dressing, feeding, bathing, andoverseeing play.Kidz Of The Future-Assistant DirectorCity,STATE,02 2004-09 2008Attend to children at schools, businesses, private households, and childcare.institutions.Perform a variety of tasks, such as dressing, feeding, bathing, and.overseeing play.A Different World Day Care-Teacher-all agesCity,STATE,08 2001-08 2003Attend to children at schools, businesses, private households, and childcare.institutions.Perform a variety of tasks, such as dressing, feeding, bathing, and.overseeing play.  SEP  Role - Business Analyst - Mobile Location - Louisville, KY (Onsite) Responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects. Requirements A bachelor s degree in ITComputer Science or related field or an MBA. 10 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Fundamental analytical and conceptual thinking skills. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. A history of leading and supporting successful projects.