SummaryExperienced Senior Accountant with over 20 years of experience working in both the private and government sector. Serving as a Senior Accountant Management Analyst III within the Department of Justice- Civil Finance and Accounting Branch, I have substantial knowledge in Payment Processing, Travel, Debt Collection Settlement. Computer proficient with expertise in, UFMS (Unified Financial Management System), E2 Travel System, CDCS (Consolidated Debt Collection System), and FMIS2. SkillsCritical thinkerInternal Control ManagementProficient in maintaining and reconciling accountsDetailed orientedLeadership skills with the ability to teach othersCapable of multitasking without sacrificing quality or punctualityExcellent written and communication skillsSelf-motivated ProfessionalProvides a high value of customer serviceStrong problem solver and analytical skillsActive ListeningReliable and TrustworthyFriendly, Positive Attitude ExperienceManagement Analyst III Senior Accountant,08 2019toCurrentVitality Senior Living Athens,AL, Responsible for validating all time and attendance data on behalf of government employees assigned to me in Web TA before they can be certified by their supervisor. Manage OPBE-Civil Division government employee s profile, assist employees with password changes, verify that employees are using the correct transaction code when using leave or other time off, and update employee s profiles if they are transferred or assigned to the department Review debt collection checks for accuracy and then generate a deposit ticket in CDCS (Consolidated Debt Collection System) to submit payment to DOJ bank for processing. Review, scan, and log all incoming checks such as FOIA, annuity, vendors reimbursement of overpayments, duplicate and erroneous payments. Create a JBD (Billing Document) in UFMS to record the department s billed amount to the vendor and establish an outstanding receivable for the department. Reconcile the check log excel spreadsheet against all JBDs (Billing Document) in UFMS and then reconcile all JOCs (Cash receipts processed by JMD) in UFMS against the check log excel spreadsheet. Research all JODs (Debit Vouchers in UFMS) to determine the reason as to why funds were rejected. JIV creates and Itemized Vendor Invoice document that is used to accept the goods or services obligated. Upon completion of the invoice (JIV), a JIP Itemized Payment document is automatically created. JDP which is a Direct Payment to vendors. These payments are non-procurement action requests that we used to process Civ-204 Invoices (Litigation Expenses), Victim Compensation Fund (911) Claims, and Radiation Exposure Compensation Act Claims (RECA). JMD- Miscellaneous Direct Reimbursement used to process OF-1164 reimbursement requests to employees for Professional Liability Insurance, Pre-check Enrollment Fees, and local travel Processing of procurement multi-million-dollar, time-sensitive documents. Research to ensure that the correct funding line is being used Process of non-procurement documents that have no contract attached. Process de-obligation of funding within the Division. Prepare submit for signature authority completed OBD-186 form (Requisition for Equipment, Supplies or Services), OBD-38A form (Miscellaneous Obligating Document UFMS), and OBD-47 Mod form (Request, Authorization, and Modification of Contract for Services of Expert Witness, Litigation Consultant, or ADR Neutral), and obtain the appropriate DOJ management approvals with on noted exceptions.General Manager,09 2008toCurrentLiberty Tax Service City,STATE, Responsible for reviewing financial records and documentation of expenditures to determine forms needed to prepare each return. Tasks include teaching a basic income tax course to new employees and individuals interested in learning about tax preparation. Mentoring and managing tax preparers to greater levels of effectiveness and engagement. Reviewing tax returns prepared by tax prepares to verify the accuracy of data, correct tax forms are used and to ensure clients receive all allowable credits and deductions. Conduct follow-up calls to clients to ensure excellent service. Interview clients to obtain additional information about taxable income, deductible expenses, and allowances. Implement opportunities for process improvement and maintain effective control procedures over all aspects of the tax process. Monitors legislative and regulatory tax law developments, communicate the effects of these developments to the owner and the tax preparers. Provides support with various internal audits and special tax-related projects. Resolve client issuesTax and Title Supervisor,12 2013to01 2016Toyota Of Bowie City,STATE, Reconciling tag and title account receivable and payable accounts against the general ledger and making adjustment entries to correct posting errors. Performed and maintained dealer tag inventory and renew tag registrations upon expiration. Posted daily transactions of tag and title fees to customer accounts. Issued refund checks to customers for overpayment of loan payoffs and or tag fees.Interviewed and trained new tag and title clerks. Monitored receivable schedule and provided an explanation to the controller for items over 30 days. Provided verbal and written explanations to customers when unable to process tag work. Researched all titling issues. Managed used car account payable schedule and issue payment for used cars purchased from the auction, customers, or other dealerships. Submitted payment to lienholder to payoff customer s loan. Resolved all issues regarding the tag and title-payoff department. Verified information on the contract, title application, and loan agreement to ensure accuracy. Submitted written request to state Department of Motor Vehicle to request overpayment of sales tax. Corrected all titling errors made by the dealership tag and title department.Conducted monthly used car inventory audits Education and TrainingBachelor of Science Accounting,Expected intoSouthern University-Washington, DC,GPA  SEP  Title Business AnalystLocation Santa Clara, CA Minimum Degree Required bachelor s degreePMP certification Duties Engage with Product Managers to intimately understand and support documenting product requirements.Partner with Product Managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.Assist in documenting cross-functional business requirements and develop user stories.Define and standardize processes and playbooks for Product Managers to improve time to define product options regarding key decision points in the process.Build consensus from cross-functional leads on business requirements.Capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics Define the set of strategic, core and support processes that transcend functional and organizational boundaries identify and describe external entities such as customers, suppliers, and external systems that interact with the business and describe which people, resources, and controls are involved in the processes. Partner with QA team to leverage automation for items such as regression testing to improve overall quality when projects are ready for UAT.Work with business partners and product managers to define test scenarios for UAT.Manage UAT execution, coordinate between business testers and IT development teams.Document test results and ensure timely execution and sign-off of test scenarios. Skills 5 years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner Experience with process documentation, automation and digital transformations impacting Partners, Channels and distributors Experience modeling business processes using a variety of tools and techniques Demonstrated working knowledge of systems supporting high technology business processes for PartnersChannelsDistributors like Partner Onboarding, Deal Registration, Partner Programs etc., Expert in writing User Stories, converting business requirements to User Stories for development.The ability to act as liaison conveying information needs of the business to IT and data constraints to the business applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery Experience with Confluence and JIRA is highly desired Prior experience with Salesforce, Steelbrick CPQ, or Salesforce PRM desired Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies Exceptional communication skills and the ability to communicate appropriately at all levels of the organization this includes written and verbal communications as well as visualizations A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus good working knowledge of Google Suite of Productivity Tools. Thank youJassiejassie rootshellinc.com