SummaryTo obtain a position where my business education and administrative and marketing skills can make a significant contribution to my employer and where I can make a difference in the lives of the customers I assist. HighlightsMS OfficeCustomer ServiceMarketing tool developmentOffice Administration Experience06 2014to12 2014Payroll Data Entry ClerkVolunteers Of America - Greater New Orleans Denham Springs,LA,Maintains payroll information by collecting, calculating, and entering data Processing medical delivery tickets (on-going) Maintains payroll operations by following policies and procedures reporting needed changes.Maintains employee confidence and protects payroll operations by keeping information confidential.Contributes to team effort by accomplishing related results as needed.Analyzing Information , Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, General Math Skills, Financial Software, Reporting Skills, Verbal Communication, Organization.04 2014to05 2014Financial Invoice BookkeeperEmplicity Irvine,CA,Develops system to account for financial transactions by establishing a chart of accounts defining bookkeeping policies and procedures.Maintains subsidiary accounts by verifying, allocating, and posting transactions.Balances subsidiary accounts by reconciling entries.Maintains general ledger by transferring subsidiary account summaries.Balances general ledger by preparing a trial balance reconciling entries.Maintains historical records by filing documents.Prepares financial reports by collecting, analyzing, and summarizing account information and trends.Complies with federal, state, and local legal requirements by studying requirements enforcing adherence to requirements filing reports advising management on needed actions.Contributes to team effort by accomplishing related results as needed.2014to02 2014BookkeeperAircraft Owners And Pilots Association Frederick,MD,Temp Assignment Invoice Preparer Gather data from vendor invoices to ensure that billing information is accurate as well as collects information from the receiving and stocking department to verify that the materials on the invoice were received into the company.Review all invoices for appropriate documentation and approval prior to payment Ensure pricing accuracy and resolve billing inaccuracies.Records information in bookkeeping records from invoice data.This usually involved data entry into QuickBooks.Sort and distribute incoming mail.2014to02 2014TelemarketerMerit Medical Systems, Inc. CA,State,Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.Explain products or services and prices, and answer questions from customers.Obtain customer information such as name, address, and payment method, and enter orders into computers.Record names, addresses, purchases, and reactions of prospects contacted.Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations Adjust sales scripts to better target the needs and interests of specific individuals.Answer telephone calls from potential customers who have been solicited through advertisements.Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.Maintain records of contacts, accounts, and orders.2014to01 2014Member Services RepresentativeMarriott Vacations Worldwide Miami,FL,Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.File and maintain records.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.11 2013to01 2014Logistics ClerkHopkins Manufacturing Corp. Arlington Heights,IL,Establish operational procedures to verify incoming and outgoing shipments.Ensure shipments are received into inventory or ship timely.Work with Supply Chain to maintain adequate inventory levels as required.Oversee the daily logistics functions and interface with internal external supply chain functions.Maintain procedures and ensure full compliance of the regulations governing the movement of goods.Participate with logistics sourcing teams in the development of customer s shipping import export requirements, and provide pricing quotations for the transportation of goods in response to proposals for future international business opportunities.Monitor and track the global movement of goods based on customer contractual requirements to verify order fulfillment.Complete and maintain all record keeping of domestic and international transportation documentation for export import activity.05 2013to2014Marketing AgentCity Of Albany, Or Albany,OR,Temp Assignment AT T U-Verse Sales Marketing Successfully learn the appropriate intrapersonal skills to apply with customers Adequately use the persuasive script and strategies for customers Offer AT T products and services with the intent to upgrade the customer to U-Verse Specialize in consumer, retail and business to business sales Learn direct marketing, door to door sales Telemarketing involved as well.2013to05 2013Customer Service RepresentativeAscena Retail Group Baton Rouge,LA,Deliver outstanding service to customers and fulfill the customers needs in a claims center using various means of communication Follow standard screens scripts to perform tasks Resolve questions and problems addresses by claimant Confirm or enter sale of product or insurance transactions Be knowledgeable of company products and services.05 2012to05 2013Tutor Embedded TutorMiami Dade College, Hialeah Campus City,STATE,Assisted all students with writing, grammar and editing on their assignments Assisted students individually with their English assignments Attended diverse classrooms to listen to professors lectures Aided students with their writing techniques and assignments Assisted reading students to review their virtual reading course.06 2011to01 2013Human Resources DirectorAmerican Home Health City,STATE,Provided job candidates by screening, interviewing, and testing applicants notifying existing staff of internal opportunities maintaining personnel records obtaining temporary staff from agencies.Maintained records and distributed checks as per payroll period Administered medical insurance, provided application information helped with form completion verified submission and notifying employees of approvals.Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases tracking vacation, sick, and personal time.Oriented new employees by providing orientation information packets reviewing company policies gathering withholding and other payroll information explaining and obtaining signatures for benefit programs.Documented human resources actions by completing forms, reports, logs, and records.Updated job knowledge by participating in educational opportunities reading professional publications.Accomplished human resources department and organization mission by completing related results as needed.01 2012to04 2012InternFlorida International Training Institute City,STATE,Developed marketing tools and identified and implemented new marketing venues including usage of social media.In addition, I influenced enrollment strategies for students.Related Coursework.Marketing In this class I learned that in an ever-expanding world, understanding how marketing decisions must be adapted to be global rather than just domestic is essential for successful careers in business.Helped promote the school enrollment utilizing flyers, advertisements and newspapers to increase student matriculation.Assisted my supervisor with the vision of the institute s website to attract students attention by adding enthusiastic current student photos to the main portal.Thought about ways that sets the institute apart from the rest of the institutes tuition fees, identified a unique academic curriculum implementation, and emphasized that there is a possibility that students who attend the institute would most likely become a certified medical assistant.04 2008to07 2011Administrative Aid Student AssistantMiami Dade College City,STATE,Provided a wide variety of administrative support for three staff members.Provided advisement and services to students.Managed office processes and administration.Prepared reports and course schedules for the entire department. EducationExpected inMay 2010totoAssociate of Arts AccountingMiami Dade College-Hialeah,FL.GPA AccountingExpected inJuly 2012totoBachelors of Science Management SupervisionMiami Dade College-Hialeah,FL.GPA GPA 3.0Management Supervision GPA 3.0 Skillsacademic, administrative support, advertisements, Attention to Detail, trial balance, billing, bookkeeping, Customer Service, Data Entry, dataProcessing, delivery, direct marketing, documentation, editing, Fluent English, English, filing, Financial, forms, general ledger, human resources, insurance, international business, inventory, legal, letters, logistics, marketing, materials, Math, mail, MS Office, office, newspapers, Office Administration, payroll, personnel, persuasive, policies, pricing, processes, proposals, publications, QuickBooks, reading, receiving, reconciling, record keeping, recording, reporting, retail, Sales, scheduling, scripts, script, shipping, Spanish, supervisor, Supply Chain, switchboard, Telemarketing, Telephone, transportation, unique, upgrade, Verbal Communication, vision, website  SEP  Careers that Change Lives Medtronic leads the health care industry to provide solutions that benefit the daily lives of people across the globe. Our organization contributes directly to this mission through our rich software system, which includes Cloud applications combined with scaled infrastructure and advanced analytics. Become part of our team and you will be challenged to build these amazing software products, and in the process, make a real difference. The Medtronic Diabetes Operating Unit is on a mission to deliver the power of our Automated Insulin Delivery (AID) algorithm and its proven benefits and to give people with Diabetes a choice in the treatment approach that is right for them. To that end, we are acquiring a patch pump companyEOFlow who makes the EOPatch a tubeless, wearable, and fully disposable insulin delivery device. We are building a team that will integrate the EOPatch with our CareLink cloud ecosystem and applications. This is an exciting opportunity to be part of a historic new chapter for Diabetes as we combine EOFlow and Medtronic s technologies to bring a new product to market for people living with Diabetes. We are looking for a Cloud Software Engineer I to be a part of this dynamic and high-impact team. As a Cloud Software Engineer, I focused on cloud software, you will be asked to work with team leads and members on the design, implementation, and integration of our products. Our product suite spans from medical devices that a patient wears, mobile apps, web apps, and our back-end servers. The CareLink system spans multiple data centers and clouds, includes real-time components in AWS, creating a global network of always-connected devices and applications. The best candidates will be critical thinkers who solve problems efficiently, pragmatically, and continually seek information from all sources. Strong relationship skills are necessary, as is excellent verbal and written communication. The R D group creates our market-leading portfolio of innovations. Join us to make a lasting impact and bring the next generation of life-changing medical technology to patients worldwide. This is a unique opportunity to apply your best technical innovation, problem solving and leadership skills to improving how people live their lives every day. A Day in the Life Maintain high standards of software quality within the team by establishing good practices and habits. Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications. Assist in the collection and documentation of user s requirements, development of user stories, estimates and work plans. Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code. Develop, refine, and tune integrations between applications. Analyze and resolve technical and application problems. Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. Adhere to high-quality development principles while delivering solutions on time. Designs, develops, tests, debugs and implements operating systems components, software tools and utilities. Work with team members and leads to understand software requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Create design documentation, program, and test applications, and iterate through the project life cycle. Receive technical mentorship from lead developers and experienced engineers. Work with the test developers to ensure quality and coverage Write scalable, secure, maintainable code that powers our products.