Professional SummaryTalented leader and attorney by trade with analytical approach to business planning and day-to-day problem-solving. Industrious and enthusiastic Senior Software Products Manager offering 7 years of FinTech experience. Proven to consistently meet objectives and annual reviews have resulted in Leading Performer assessments. Skillfully work with all team members to enhance performance and improve product offering. SkillsCollaborative Leader by ExampleEmotionally IntelligentDetail-oriented OrganizedStrong CommunicatorProblem SolverCritical ThinkerContentContinuous improvementClientDetail-orientedDirectionDocumentationExecutive ManagementFeaturesFinancialGoal settingLeadershipLegalDirectorManagingMarket researchMarketMentoringCommunicatorPersonnelProblem SolverStrategyStrategicTeam managementValidation Work History07 2018toCurrentDIRECTOR OF INTEGRATED SOFTWARE PRODUCTSSun Life Financial Walnut Creek,CA,Lead a team of 21 business analysts, software engineers, and managers responsible for defining product requirements, implementing changes, validating updates, and deploying software updates to AWS cloud.Provides strategic guidance and direction to the Integrations Manager responsible for all integration and partner support efforts.Supports planning and prioritization of integration initiatives and projects by focusing on high-revenue and strategic relationship opportunities and coordinating with Director of Partner Executive Management.Drives continuous improvement in integration methodologies with the goal of achieving a self-service integration strategy.Defines and ensures execution of a corporate-level product strategy and product roadmap for all software products while ensuring software solutions comply with federal laws and regulations and industry best practices.Responsible for planning and prioritization of all product features, defects, and optimizations, while managing multiple work streams simultaneously.Develops, mentors, and motivates team members and managers while promoting and demonstrating company values and culture.07 2016to07 2018Software Products Manager CounselCompliance Systems LLC City,STATE,Led a small team to create a new web-based transaction level application and delivering it to market product was successfully launched in 2017 and has since become the company s go forward product offering.Served as owner of our company s proprietary data schema with the objective to maintain the integrity of the schema, including its structure and metadata, to drive compliant, warranted functionality that satisfies market needs and industry best practices.Defined product requirements and provided third-level support for escalated client and integration issue validation and triage.03 2015to07 2016Deposit IRA ProductS Manager CounselCompliance Systems LLC City,STATE,Led a team of business analysts and attorneys responsible for maintaining compliance of the Deposit IRA products.Developed the product roadmap based on upcoming regulatory changes and client feedback.Drove the day-to-day tactical planning and coordination of team priorities.Ensured product changes were developed, implemented, and tested to meet client expectations and were delivered in a timely, bug free manner.Provided team management and leadership, including on-boarding, goal setting, personnel development planning and mentoring team members.10 2013to03 2015Business Analyst CounselCompliance Systems LLC City,STATE,Analyzed the Consumer Financial Protection Bureau s 1,800-page TILARESPA regulation to draft requirements for, product test, and deliver a dynamic software-driven consumer mortgage solution to market.Performed legal and market research to ensure Lending and Deposit IRA content complied with federal and state laws and regulations and that it created enforceable legal instruments.Implemented product enhancements that met or exceeded market needs.Defined product functionality, including language, data, and software functionality, product release documentation, and all business rules required by the market.Identified and created all required data, including its structure and metadata, to drive compliant, warranted functionality of products.Conducted product testing and review to evaluate changes and ensure development work conformed to the product requirements defined.08 2012to02 2013Team LeadPromontory Financial Group LLC City,STATE,Led a team of legal analysts in conducting a detailed review of residential foreclosure actions mandated by the OCC.Researched state-specific and federal legal standards of the mortgage industry to validate strict compliance with mandated regulations.Identified analyzed legal issues and supplied findings and solutions. EducationExpected in05 2012totoJuris Doctor Quinnipiac University School of Law,Hamden,CTGPA Expected intotoBachelors of Arts International RelationsMichigan State University,East Lansing,MIGPA Cum laude 05 2009 SkillsContent, continuous improvement, client, Detail-oriented, direction, documentation, Executive Management, features, Financial, goal setting, leadership, legal, Director, managing, market research, market, mentoring, Communicator, personnel, Problem Solver, strategy, strategic, team management, validation  SEP  Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Software Engineering Manager do at Fiserv?Fiserv is looking for a Software Engineering Manager to join our Core Acquiring Front End engineering group within Fiservs Global Business Solutions (Payment Acceptance) business.You will be joining an organization responsible for mission critical platforms that support our payments acquiring business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. All this is done for some of the largest merchants in the US.This fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions. What you will do Manage cross-functional engineering teamsHands-on engineer pickup stories, code reviews, and support production End-to end platform owner and engineer design, build, and support resilient services solutionsPartner with business owners to define platform roadmaps and scope for initiatives featuresDrive prioritization of technical investment on in-scope platformsDesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)Provide thought leadership across acquiring enginesPartner effectively with DevOps, Production Support, and peer platform teams What you will need to have 15 years of experience in software engineering roles using C and Java10 years of experience leading high-performing software engineering teams5 years of experience in financial services or payments processingAbility to clearly communicate with executive leadership What would be great to have Bachelor s degree in computer science, engineering, or equivalent work experienceExperience in AIXExperience building solutions in public cloud (AWS, Azure, GCP) Perks at work Were FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. What you should know about us Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 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