SummaryQuality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. SkillsRequirements DefinitionStatistical AnalysisData QualityConfiguration ManagementReporting ToolsAnalytical Problem SolvingAttention to DetailData AnalysisFlexible ScheduleStrong Work EthicData Visualization and PresentationsStakeholder CommunicationDecision MakingCustomer CommunicationBusiness AnalysisDatabase BuildingMail ManagementAccounting SupportMeeting PlanningData Entry DocumentationExcel SpreadsheetsResearch and Analytical SkillsMicrosoft Office SuiteMicrosoft OfficeSchedule ManagementComputers and TechnologyDocument and File ManagementStrong Organizational SkillsMultitasking and Time ManagementVerbal and Written Communication Experience01 2022to04 2023Data AnalystHumana Inc. Clermont,FL,Worked with internal teams to understand business needs and changing strategies.Conducted data analysis to prepare forecasts and identify trends.Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.Collected, tracked and reviewed data to evaluate business and market trends.Analyzed and tracked data to prepare forecasts and identify trends.Provided technical support for existing reports, dashboards or other tools.Gathered and organized data to analyze current industry trends.understand the business, analyze, process the data using python06 2019to04 2020Infant and Toddler TeacherColumbia Academy Fulton,MD,Supervised circle time, free play, outside play and learning and developmental activities.Communicated with children s parents and guardians about daily activities, behaviors and problems.Taught children foundational skills in colors, shapes and letters.Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.Implemented hands-on, play-based strategies for experiential learning.Organized and led activities to promote physical, mental and social development.Read aloud and played alphabet games to encourage early literacy.Developed and enforced positive strategies to encourage good behavior.Supported children s emotional and social development by adapting communication tactics for differing client needs.Introduced learning activities and imaginative play to teach children to explore.Sparked creativity and imagination by helping children discover new things each day.Monitored children s play activities to identify additional learning opportunities or behavioral issues.Enhanced sensory abilities by giving children access to numerous textures and shapes.Observed behavioral issues to alert parents or guardians.Engaged with children on individual basis to build positive, trusting relationships.Read stories to children and taught painting, drawing and crafts.Organized creative and fun activities, enhancing children s physical, emotional and social well-being.Built and strengthened positive relationships with students, parents and teaching staff.Participated in workshops, trainings and conferences to improve educational skills.Incorporated music and art activities to encourage creativity and expression.06 2014to11 2014Administrative AssistantSalient Crgt Tampa,FL,Answered phone calls and emails to provide information, resulting in effective business correspondence.Provided secretarial and office management support while building cooperative working relationships.Scheduled appointments, meetings and events for management staff.Responded effectively to sensitive inquiries or complaints.Coordinated appointments, meetings and conferences.Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.Developed administrative processes to achieve organizational objectives and improve office efficiency.Prepared and prioritized calendars and correspondence.Composed correspondence, reports and meeting notes.Created spreadsheets in Microsoft Excel for record-keeping and reporting.Kept office equipment functional and supplies well-stocked to promote efficient operations.Sorted and distributed incoming faxes, letters and emails for office distribution.01 2014to04 2014Front Desk ReceptionistDignity Health Chandler,AZ,Handled payment processing and provided customers with receipts and proper bills and change.Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.Input customer data into reservation systems and updated to reflect room changes.Greeted visitors to provide information and direct to appropriate personnel.Explained policies and procedures to visitors.Completed basic bookkeeping and document filing.Prepared daily shift close reports and balanced cash register to accurately reflect transactions. Education and TrainingExpected in07 2022toto Data ScienceData Science Certificate,Plano, TX,GPA Expected in07 2022toto Project Management CertificateUdemy,Plano, TX,GPA Expected in06 2012toto Information TechnologyISTA,Safi, Morocco,GPA Expected in07 2010totoHigh School Diploma Salah Eddin,Safi, Morocco,GPA Expected intoto Business EconomicsIbno Zohr University,Agadir, Morocco,GPA  SEP  Position Senior Business Analyst (Production Support)Location Remote East CoastJob Type Direct Hire Job DescriptionThe Sr. Business Analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. Business Analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. The Sr. Business Analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support. Core ResponsibilitiesEvaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.Lead ongoing reviews of business processes and develop optimization strategies.Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.Prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.Assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.Prepare effort estimation.Perform requirements analysis. Document and Communicate the results of the analysis.Translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Develop and utilize standard templates to accurately and concisely write requirements specifications.Create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.Select, adopt and adapt appropriate business analysis methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.Provide leadership, training, coaching, and guidance to junior staff.Collaborate with ITS teams and business partners to evaluate and prioritize work.Triage and analyze incidents and problems. Provide clear analysis results including business impact.Assist test analyst(s) with testing duties as necessary.On-Call andor after-hours work required.Essential CompetenciesProfessionalismPersonal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients Skill QualificationsRequired Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentExceptional analytical and conceptual thinking skillsAbility to influence stakeholders and work closely with them to determine acceptable solutionsExcellent documentation skillsFundamental analytical and conceptual thinking skillsExperience creating detailed reports and giving presentationsExcellent planning, organizational, and time management skillsAbility to create systematic and consistent requirements specifications in both technical and user-friendly languageExceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredAbility to translate business requirements of packaged solutionsAbility to research and understand packaged solution upgrades both minor and major. Translates the technical upgrade documentation into business terms the end-user can understand to make decision on. Makes recommendation on these upgrades.Experience in in Agile, Waterfall, and Hybrid environmentsUnderstanding of application development and software development life cycle conceptsEffectively participates in teams and moves the team toward completion of goalsSystemsTechnical Knowledge Basic Technical understanding of the digital platform, cloud applications, web services, server-side components and APIsData analysis skills including ability to perform ad hoc SQL queriesCompetency in Microsoft applications including Word, Excel, PowerPoint Visio and Outlook Education and Experience Qualifications Required BS or BA with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystPreferred Certification of Competency in Business Analysis (CCBA) andor Certified Business Analysis professions (CBAP) preferred