Career OverviewDedicated, personable, and motivated secretary customer service representative. My focus is to maintain customer satisfaction and contribute to company success. I have extensive work experience in a variety of customer service settings such as hospitals, businesses and retail. Core StrengthsStrong organizational skillsActive listening skillsSharp problem solverCourteous demeanorEnergetic work attitudeTelephone inquiries specialistCustomer service expertInvoice processingAdaptive team playerOpening closing proceduresQuick learnerHave worked with many business specific computer programsData collectionData entryDocumentationEmailInternet researchSpeakingTelephone skillsMulti-tasking Educational BackgroundEmpire Beauty SchoolArvada,COExpected in2012 Obtained Cosmetology License Cosmetology-GPA Front Range Community CollegeDenver,COExpected in2009 Obtained CNA License Nursing-GPA Community College of DenverDenver,COExpected in2008 -GPA Completed necessary courses that contributed to nursing careerArvada High SchoolDenver,COExpected in2004 Obtained high school diploma Basic-GPA Work ExperienceTaco Bell-Secretary Customer Service Sales Data Base EntryGravette,AR,09 2012-06 2015Responsible for daily operations and overall finances of a small but busy satellite company, which includes, but is not limited to billing, budgeting, customer invoicing through QuickBooks, payroll, quarterly payroll and company taxes.Knowledge in word and excel spreadsheets.Created customer accounts, revising as necessaryDeveloped highly empathetic client relationshipsComputed accurate sales prices for purchase transactions.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to returnManaged quality communication and customer support for each client.Interacted with customers to follow-up on shipping statuses and expedited orders.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Guaranteed positive customer experiences and resolved customer complaints.Executed outbound calls to existing customerSmart Cow-ManagerCity,STATE,2011-04 2012Managed team of 3-4 employees.Served as mentor to junior team members.Took necessary steps to meet customer needs and effectively resolve food or service issues.Communicated clearly and positively with employees.Resolved customer complaints in a postive mannerAssisted in important decisions on new products and new employee hireQuickly and efficiently processed payments and made accurate change.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying traps.Exempla Lutheran Medical Center-Secretary CNA in Mom Baby UnitCity,STATE,08 2009-11 2011CNATook vital signs of mothers and newborns for a floor of up to 20 patients per shiftTook and recorded patients temperature, pulse and blood pressure.Performed 24 hr infant testing including PKU, hearing, and jaundiceWorked as part of team to ensure proper care and safety of myselfandpatient and newborns.Assisted physicians with the circumcision of newbornsAccurately identified patients with patient chart by verbalizing and checking patient bracelet.Cleaned and sterilized instruments and disposed of contaminated supplies.SecretaryAccurately documented all elements of inpatient information, discharge instructions and follow-up care.Managed smooth and effective communication among physicians, patients, families and staff.Handled incoming and outgoing correspondence, including mail, email and faxes..Screened telephone calls and inquiries and directed them as appropriate.Devised and maintained office systems to efficiently deal with paper flow.Organized personal and professional calendars and supplied reminders of upcoming meetings and events when necessary.Flexible and trained to fill-in as secretary in sister units such as Labor and DeliveryandNICU.Actively maintained strict confidentiality and safeguarded all patient-related information with HIPPA knowledge.Well trained in hospital specific computer programs such as Epic and CPN SkillsPatient-focused careExcellent interpersonal skillsCompassionate and trustworthy caregiverDetail-orientedEffectively interacts with patients and familiesMedical terminologyCharting and record keeping  SEP  Publicis Sapient Public Sector is looking for a Senior Associate, Data Engineer to be part of our team of top-notch technologists. You will lead and deliver technical solutions for large-scale digital transformation projects. Working with the latest data technologies in the industry, you will be instrumental in helping our clients evolve for a more digital future.Great Place to Work Certified in the US https www.greatplacetowork.comcertified-company1000228 Primary Skill Data Warehouse and ETL Qualifications Must-Haves Application open to ONLY U.S. Citizens and Permanent Residents Must be eligible to obtain U.S. Government Clearance (Public Trust) 6 yrs of demonstrable exp in data platforms involving the implementation of end-to-end data pipelinesHands-on exp with at least one of the leading public cloud data platforms (Amazon Web Services, Azure, or Google Cloud)Exp in implementing data pipelines for both streaming and batch integrations using tools Google Cloud Dataflow, Azure Data Factory, ksqlDBExp working with code repositories and continuous integrationExp in data modeling, warehouse design, and factdimension implementationsStrong SQL knowledge to develop efficient and complex queriesExp working with Microsoft SQL ServerExp in data processing, transformation, and manipulation using Python (1 yr exp)Exp developing, maintaining, and troubleshooting complex ETL processes using Microsoft SSISData ingest, validation, and enrichment pipeline design and implementationBachelor s degree in Computer Science, Engineering, or a related field Nice to have Exp in SnowflakesExp in Tableau Power BI, familiarity with ArcGIS would be an assetCertifications for any of the cloud services like AWS, Google Cloud, AzureLogical programming in Spark PySpark Scala Benefits of Working Here Flexible vacation policyUnlimited PTO s15 company paid holidays annuallyWork Your World programGenerous parental leave and new parent transition programTuition reimbursementCorporate gift matching program