SummaryI am seeking a position wherein I may use my proven development, technical, and analytical skills while having the opportunity to continue my learning and diversify my experiences. Highlights17 years experience in Information TechnologyHeld a Secret security clearanceExpert in business process including requirements gathering, analysis, design, development, testing and implementation of software applicationsStrong understanding of structured programming techniques and Software Development life Cycle (SDLC) - Agile (SCRUM)Able to learn, understand, and apply new software programs easily.Interface design and implementationAgile development methodologiesProject management and Requirements analysis and design phasesProcess improvementResults-orientedStaff developmentExcellent communication, analytical, interpersonal, and presentation skillsExpert ability at managing multiple projects simultaneously Experience06 2011to11 2015Manager of Software DevelopmentAvidxchange Birmingham,AL,SAAS Software Company that hosts and develops regulatory safety software and OSHA reporting for major corporations I was hired in as a Senior Software Engineer and then promoted to the manager position in September 2013.This is a working hands on manager position.In charge of IT, QA, and Development.Total staff IT-2, QA-4, Development 10 -12.Trained, coach and mentored staff to ensure smooth adoption of MVC technologies for our application re-architecture push.Worked directly with other departments to achieve results.Lead the IT team with transitioning from single server and single sql server environments to implementing a web sql cluster environment to help distribute load.Implemented new datacenter in Dallas which is used for reporting and DR purposes.Directed software design and development while remaining focused on overall objective and client needs.06 2009to07 2011Lead Web Developer Computer ProgrammerCognizant Technology Solutions Jacksonville,FL,Nana Pacific is a government contract company.Nana Pacific supports mission critical operations and logistics for the Army Nation Guard s (NGB) - Civilian Support Teams (CST) and other specialized units.Design, developed, tested, and implemented a mission critical multi-tier .Net web solution which consist of an ecommerce front, inventory management and control, and a reporting solution for both internal and external entities.Automated all departments which resulted in reduced labor cost Create .Net dashboards for the Army National Guard to help manage by displaying calculated information such as trends, budget data, and maintenance cycles.Design and develop workflow, test plans, and business processes to ensure functionality, completeness, and quality.Work closely with other department managers, Director of Operations, and the Army National Guard to manage project scope, requirement gathering, and to ensure project timelines are met.12 2005to06 2009Net DeveloperKentucky Employers Mutual Insurance Kentucky Workers Compensation Issuer City,STATE,Developed C VB.NET win forms and web applications for various internal departments.Designed and Developed SQL Server 2005 2008 Databases using stored procedures and triggers.Created custom reports as requested by management for data analyzing using Crystal Reports and or PL SQL developer.Performed data analysis and data mining duties for the underwriting audit departments.Troubleshoot software issues to identify whether a user error or bug.Work with upper management, supervisors, team members, and demonstrated ability to provide direction to whole project team.More Employer Information upon request. EducationExpected intotoAssociate of Science Information TechnologySullivan University,,GPA Information TechnologyExpected intotoNetwork Technologies Certificate, Computer Education Institute Microsoft Certified Professional, Computer Education Institute ,,GPA Skills.NET, VB.NET, ASP.NET, ADO, Agile, AJAX, Army, budget, business process, business processes, coach, interpersonal, Excellent communication, Crystal Reports, CSS, client, data analysis, data mining, Databases, direction, ecommerce, XML, forms, government, HTML, HTML5, Information Technology, inventory management and control, JavaScript, JQuery, logistics, Director, managing, C , Microsoft Certified Professional, win, MVC 4, MVC, Network, Object Oriented programming, developer, PL SQL, presentation skills, quality, QA, reporting, requirement, requirements gathering, safety, SCRUM, SDLC, security clearance, Software Development, software design and development, Software Engineer, sql, MS SQL Server, sql server, structured programming, TSQL, Troubleshoot, underwriting, VB, Visual Studio, web applications, workflow  SEP  Job Description Job Title Salesforce Communication Cloud Business AnalystJob Type Full-timeJob Location Remote (Across USA) Business Requirements Experienced in Salesforce Industries Communications cloud.10 years in SFDC, Certification a plus5 years of experience in Telecom domain solutioning for Quote to CashArchitect software solutions using Vlocity, Omnistudio,Salesforce API framework, and 3rd party APIs.Solution design of custom solutions on the Vlocity platformStrong understanding of Salesforces capabilities and limitations and can clearly communicate those to customers.Own overall architecture design and solutioning. Lead Solution discussion amp present solutions options toCustomer IT team amp Business onGuide the onsite-offshore development team in translating the solution Architecture into an ImplementationShould have a thorough understanding of Salesforce.com project lifecycle.Experience reviewing and documenting code.Knowledge on Source Control amp deployments to higher environments