Professional SummaryHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Education and TrainingExpected inMay 2014totoAssociate of Science Nursing AwardedMattia College-Miami,FloridaGPA Nursing AwardedExpected in2010totoAssociate of Arts Miami Dade College-Miami,FloridaGPA Expected intotoCertified Medical Biller and Coder BLS (CPR AED) ACLS PALS OSHA HIV AIDS Infection Control and Barrier Precautions Biomedical Hazards Crisis Prevention Intervention Certified Medical Errors Prevention Alzheimer s and Dementia Domestic Violence HIPPA General Clinical Research Training SOP Reading Good Clinical Practices (GCP) Informed Consent Process Good Documentation Practices (GDP) -,GPA Skill HighlightsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions Professional Experience12 2014toPresentData Entry Associate, Quality Control, Research Clinical CoordinatorAbercrombie Fitch Co. Elizabeth,NJ,Work with computerized patient records and clinical trial data to ensure it is precisely sorted and recorded.Inputting data, answer Data Management queries, transcribe and code information according to specifications.Retrieve the information for the research team to assess for completeness, accuracy and errors.Perform data integrity checks and follow up with any discrepancies as appropriate.Maintain organization and tracking of all information and data.Performs quality assurance review of subject sources following study protocol.Ensures the content, format, and professional appearance of the source documents charts are of the highest quality and in compliance with company standards and Sponsor s request.Ensures the provider credentials and signature are adhered to the final report and are in proper documentation standard.Identifies any inconsistencies within the report and contacts the clinical staff to obtain clarification, modification or correction as needed.Participate in various educational and or training activities as required.Submitting regulatory documents to IRB and Sponsor.Attending investigator meeting(s) and study initiation meetings.Preparing for study initiation.Recruiting subjects.Screening and scheduling subjects.Getting voluntary subject consent.Teaching subjects about protocol expectations.Performing study protocol procedures in a detailed, accurate manner.Maintaining study files.Tracking subjects, avoiding lost-to-follow-up.Documenting an adverse event s.Processing and shipping lab work.Maintaining communication and correspondence (by telephone, email, fax, etc.) with subjects, sponsor, monitor and other site study personnel.Helping study monitors with CRA corrections.Preparing for study closure and archiving.12 2011to12 2012Front Desk CoordinatorMiami Vascular Surgery South Miami Baptist Hospital City,STATE,Oversaw front-office operations, and provided impeccable customer service.Handled patient scheduling, insurance verification, medical billing and coding.Clearly communicated medical concepts to patients and verified their understanding.Communicated patient rights and confidentiality HIPAA regulations.01 2011to12 2011Behavioral Health Department SecretaryKendall Regional Medical Center HCA City,STATE,Oversaw front-office operations and provided impeccable customer service.Handled patient scheduling, patient orders and next-level of care arrangements.Answered department telephone, responded to inquiries, directed calls or took messages.05 2009to01 2011PBX Hospital Communications OperatorKendall Regional Medical Center HCA City,STATE,Answered multi-line telephone system, screened and directed calls as appropriate.Responded to inquiries and provided excellent customer service to callers.Consistently represented the hospital in a courteous and professional manner.03 2008to05 2009Health Service Administrative AssistantOxy Care Of Miami Inc City,STATE,Managed all aspects of day-to-day operations of medical supply business Created delivery orders for busy office averaging 40 appointments weekly Conducted accounts payable receivable, invoicing, insurance billing, and budgeting Handled complaints and concerns with confidence and reassurance Hired and trained office staff, as needed Performed secretarial duties re-typed, edited and maintained organization s policies. Skillsaccounts payable, billing, budgeting, charts, Clinical Research, Strong communication skills, interpersonal skills, content, CPR, excellent customer service, customer service, Data Management, delivery, Documentation, email, English, fax, front-office, GCP, HIPAA regulations, Infection Control, insurance, invoicing, medical billing, medical terminology, meetings, office, monitors, multi-line telephone, next, personnel, policies, coding, quality, quality assurance, Reading, Recruiting, regulatory documents, research, scheduling, secretarial, Self-motivated, shipping, SOP, fluent in Spanish, Teaching, telephone  SEP  A Little About This Gig Agility Partners is seeking a qualified IT SystemBusiness Analyst to fill an open position for a Fortune 15 Healthcare company. This is an exciting opportunity to work for a growing, global company that is an essential link that allows healthcare providers to reduce costs, improve operations, and increase quality, so that they can offer better care to their patients.In this role, you will Translate business requirements into technical specifications and maintain relationships with the business.Drive standard business processes across the IT Enterprise and assess potential impacts to the business.Develop and maintain technical knowledge in specialized areas, producing solutions for global consistency and standardization.Produce feasibility reports, design solutions to improve productivity, and create and maintain functional models and process flows.The Ideal CandidateStrong analytical and project management skills with the ability to interpret customer business needs.Proven IT knowledge of the business analysis process and functions.Excellent collaboration, multi-tasking, and organizational skills.Effective oral and written communication skills, with the ability to lead communication across different IT and business teams.Fluent and clear English communication skills.Ability to prioritize team tasks, lead junior Business Analysts, and provide coaching.Thorough knowledge of the industry, trends, and proven experience in an agile environment.Proficiency in Microsoft standard desktop applications including Word, Excel, PowerPoint, Exchange, Visio, and Project.Minimum of 5 years related experience required.Reasons to Love ItThis is a great opportunity to join a team that is responsible for creating cutting-edge solutions and creating healthcare systems that improve patient outcomes.Fully remote!You will have the ability to shape the future of the products as they expand across the enterprise platformsWorking in an environment where technology and healthcare converge to help solve tough healthcare issuesRemote work with a collaborative teamMedical, Dental and Vision Insurance401(k) Life Insurance Disability coverage