SummaryExcellent communication, interpersonal, intuitive and leadership skills. Experienced in Reporting and Data Analytics. Computer proficient with Windows, Excel, Access, Office, Cognos BI, Lawson, SAP, etc. Ability to organize, plan, and execute various tasks simultaneously. Quick learner with the ability to achieve immediate and long-term goals. SkillsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions ExperienceSenior Supply Chain Data Analyst Decision Support,10 2013toCurrentIpsos Cincinnati,OH,Responsible for the development of monthly, Ad-Hoc reporting and dashboards focused on Cost Savings Analysis using MS Excel and Access.Work closely with internal customers to create data sets to gain foresight into their business needs.Developed Metric KPI dashboard reports using Excel and Oracle.Develop data models using Access and Excel to provide monthly reporting for business managers within the organization.Provide Financial Analysis to Directors on Large RFPs and Request for Enhancement Projects.Prepared presentations for Directors and Managers to explain monthly quarterly performance to shareholders.Business Process Analyst Engineering,06 2011to09 2013Choptank Transport Allen,TX,Provided analytical support for weekly monthly reporting using MS Excel and Cognos Report Developer.Assisted engineers process validation.Identified and evaluated improvements in methods, procedures, and workflow that increase productivity, and decrease operating costs.Maintained configuration and assisted in the development of production reporting applications and related interfaces with warehouse management, and distribution management systems.Prepared and maintained engineering documentation dealing with distribution center operations, material handling, or warehouse management issues.Researched and gathered information needed for strategies, business case documentation dealing with distribution center operations, material handling or warehouse management system issues.Assisted Business Process Engineer regarding new warehouse distribution methods and equipment to improve existing operations and to accommodate new business requirements.Reviewed production schedules and engineering specifications to ensure efficiencies in procedures and activities.Coordinated and maintained quality control objectives and activities to resolve production problems, maximize product reliability, and minimize cost.Help Desk Support Intern,07 2017to11 2017Waggener Edstrom City,STATE,Microsoft domain model support.PC imaging and deployment.Windows Active Directory 2005 administration.MS Exchange Server 2005 administration.Documented problem resolutions.Supported multi user applications.Provided user training as necessary.Ticket Incident tracking.Supported and trained end users.Provided support to end users on software and hardware problems via phones and email.Data Analyst Intern,04 2017to08 2017Weyerhaeuser City,STATE,Performed analytical support to the Weyerhaeuser Hardwoods and Industrial products business.This included .Maintained business unit KPIs and prepared supporting analysis and schedules, graphs, charts, and related information.Developed pivot tables, access and SQL queries, and SOP s.Data Analyst,09 2017to12 2017Robert Half Thales Avionics City,STATE,Fulfilled equipment orders for on-site technicians.Maintained onsite inventory of parts by performing physical cycle counts while updating information in SAP system.Created new parts in SAP, including part description, quantity, plant assignment, and quality testing information.Assisted QA with the analysis of rejected parts submitted by technicians.Senior Customer Technical Support Representative,01 1to11 2017Verizon Wireless City,STATE,Handled general inbound call center customers and dealer inquiries, concerns and reports in a challenging high call-volume environment.Analyzed billing inquiries, process adjustments and enter service orders utilizing on-line computer systems.Analyzed pricing structures relative to airtime usage and advised customers of the best service plan for their account.Retained and effectively communicated current information regarding all marketplaces serviced by Verizon Wireless.Assisted customers with troubleshooting of all equipment, data, roaming and enhanced services offered by Verizon Wireless.Served as Tier II and III to representatives assisting customers with equipment, data, and service area issues.Sales Support Representative,01 1to11 2017Airtouch Cellular City,STATE,Processed and fulfilled equipment orders by working directly with Distribution Centers and logistics providers to ensure on-time delivery.Activated new lines of service, and implemented all changes on existing accounts requested by agents.Educated agents on current price plans and promotions.Handled commercial and individual accounts with written and verbal price plan analysis.Evaluated and offered special pricing structure to, qualified, large business accounts.Worked closely with Major Account Executives on account level changes and fulfilling large equipment orders for our large business customers. Education and TrainingB.S Information Technology Business Systems Analysis,Expected inOctober 2010toUniversity of Phoenix-,GPA Information Technology Business Systems Analysis 3.2 SkillsActive Directory, Ad, billing, business case, Business Process, call center, charts, Cognos, hardware, delivery, documentation, email, Engineer, Financial Analysis, graphs, imaging, inventory, logistics, Access, MS Excel, Excel, MS Exchange Server, Windows, Oracle, Developer, pivot tables, presentations, pricing, quality, QA, quality control, reporting, SAP, SOP, SQL, user training, phones, troubleshooting, validation, workflow, written  SEP  Our client is an international conglomerate with a strong presence in the Tampa Bay Area. As they continue to grow and acquire additional companies in their industry, they must also expand their accounting team with an additional Senior Accountant. The position will be responsible for month-end close and financial reporting, as well as bank and balance sheet reconciliations, journal entry review, and development and implementation of SOPs. The Senior Accountant will play an important and highly visible role in the ongoing integration of existing and newly acquired firms into the greater company structure. The Senior Accountant will work closely with operations in the field to help support a smooth transition. Integration responsibilities will include supporting the adoption of our clients financial reporting standards, the integration of ERP and other financial reporting tools, and the alignment of policies and procedures. Requirements Bachelors in Accounting required CPA preferredA minimum of 3 years of accounting or audit experiencePrior Microsoft SL accounting software experience or comparable ERP