Professional SummaryYoung professional with hands-on experience analyzing data and model structures for large companies, including the Telecom industry. Skilled Data Analyst and Business Consultant. Accomplished in problem solving, advising best solutions and improving business through data analysis. Experience leading teams and presenting projects. Committed to delivering best possible outcomes and consistently recognized for outstanding excellence on several projects. Highly regarded by peers and co-workers. Technical proficiency in BSCS IX, Cognos, BMC Remedy, Tableau, Putty, Image Now, Rstudio, Oracle, MYSQL, Java, HTML, Python, Shell and Pearl. Areas of ExpertiseData Analysis Visualization, Data Warehousing, Decision Modeling, Business Intelligence, Data Statistical AnalysisOperations Management, Project Leadership, Reporting Analysis, Client Management, Product Development,Change management ExperienceSenior Software Engineer,2004to2011The Hartford Peace Dale,RI,Analyzed Data and implemented functional strategy for Billing and Rating System, using Business Intelligence ETL Tools and led 24x7 OperationsTeam of 25 members for data modeling, system monitoring, kernel upgrades, job scheduling and administration Improved management decision effectiveness for a Telecom service provider in India by analyzing and managing data and configuringrating packages. Achieved weekly execution labor time savings of 10 hours by automating procedures and scripts. Managed billing operations for 22 states in India, consisting of 60 servers providing 24 7 support to 8 million subscribers by organizingand supporting online software operations both on-site and at remote data centers Improved incident resolution efficiency from 67 to 97 through more rigorous management and mentoring Achieved 99 System availability for 21 months, Awarded Client appreciation for multiple projects Decreased SLA by 27 , by assigning roles, tasks and deadlines to individuals and mapping expertise specialization. Improved testing quality outcome by enhancing and automating business scenarios developed test approach, plan and scripts Enhanced revenue and marketing departments customer satisfaction by brainstorming with subject matter experts to improve knowledgeof issues, requirements, expectations and business critical scenarios Worked closely with clients to analyze IT system requirements, clients information technology needs and their resources in order to planIT projects and fulfill clients expectations, Researched and documented existing business process for BSCS IX system Developed IT system specifications after evaluating customer s nature of work and business volume Led process-improvement focus groups as part of functional redesign for BSCS IX Customization system EducationMaster of Science Executive Management of Technology,Expected in2017toNew York University-Brooklyn,New YorkGPA Coursework Business Analytics, Managing Tech Change and Innovation, Economics Strategy, Tech Strategy, Organizational Behavior, Global Innovation.Bachelor of Engineering Electronics and Telecommunications,Expected in2012toMumbai University-Mumbai,MaharashtraGPA Coursework in Microprocessor, Microcontrollers, Data Encryption Decryption, Basic Fundamentals of Java C Skillsbuild computers, call center, closing, computer repair, customer service, electronics, team leader, listening, meetings, Excel, PowerPoint, Windows 7, Windows 8, Microsoft Windows XP, Microsoft Word, progress, sales, supervision, technical support, troubleshooting, Vista  SEP  Step into a realm where innovation merges seamlessly with technology, much like a Spielberg masterpiece captivating hearts worldwide. Embark on a journey with us at Salesfinity AI, a symphony of artificial intelligence and parallel dialer prowess, designed to propel companies toward unparalleled growth and the realization of their dreams. As a maestro of code in the role of Full Stack Engineer at Salesfinity, you ll be the composer of change, orchestrating a revolution in sales automation. Picture yourself in the heart of San Francisco, our B2B SaaS startup s home, where we are on a dedicated mission to empower sales teams with the magic of real-time customer interactions and streamlined workflows. If your expertise in the realms of backend mysticism includes the wizardry of Node.js, an artful dance with AWS, and the craftsmanship of crafting REST APIs, then this role is your destined stage. Your Crescendo Your hands, skilled in the art of architecture, will craft scalable backend solutions that elevate our sales automation masterpiece. Your chosen instruments will be Node.js and its harmonious companions.Collaborating closely with our product virtuosos, you will decipher the musical notes of requirements, compose intricate APIs, and breathe life into robust features.The stage of seamless integration with third-party marvels will be your canvas, as you design and maintain RESTful APIs that harmonize with external applications and services.Enter the realm of real-time enchantment as you weave web sockets, enabling instant symphonies of customer interactions over the phone.Behind the scenes, you ll be the conductor of database design, ensuring data storage and retrieval is as smooth as the notes of a well-practiced sonata.The spotlight shall embrace you as you take ownership of product movements, from inception to grand debut, all while fine-tuning for continuous brilliance. Your Sonata Your mastery of Node.js and the backend shall resonate in your code - an embodiment of elegance, efficiency, and meticulous documentation.Building APIs shall be your virtuoso performance, seamlessly harmonizing with third-party melodies.The grand architecture of AWS shall be your canvas, where scalable symphonies come to life.Web sockets and their real-time rhythms shall be under your command, bringing instant magic to customer dialogues.Your understanding of databases and the rhythms of SQL and NoSQL shall add depth to the melody of your expertise.Git shall be your conductor s baton, guiding your ensemble through collaborative crescendos.Problem-solving shall be your forte, as you collaborate seamlessly across diverse sections of the orchestra.In the realm of frontend artistry, you wield the brush of React JS to paint exquisite user experiences. Your Encore The mystique of CICD pipelines and automated deployment shall echo through your achievements.Security shall be your guardian angel, as you weave the best practices into your backend creations. The Overture of Benefits With stock options, you ll have a front-row seat to our riveting journey of growth.Generous time off, allowing you to strike a harmonious chord between work and life s cadence.The sweet melodies of company benefits shall accompany you.The privilege of collaborating with an ensemble of ambitious and seasoned virtuosos, all united to craft a tech symphony.A dynamic, fast-paced ambiance awaits, honoring values of integrity, open discourse, and an unwavering ardor for innovation. If your heart beats in rhythm with a Full Stack Engineer s fervor, fueled by an unwavering devotion to crafting robust backend symphonies, then the time to join is now. Let s unite in crafting the future of sales automation - our magnum opus awaits.