Professional ProfileExpert in Functional Testing .6-Year Record of Proven ResultsSenior software QA testerwith full system development life cycle experience, including designing, developing and implementing test plans, high level calendar test cases and test processes with attention to detail resulting in high quality Change Request and production change implementationsHands-on technology professionalaccustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, system testing, user-acceptance testing and production certification testing.Backed by strong credentialsincluding a Bachelor s degree, certificate in business management and advanced command of various testing tools, agile methodologies and cross-platform skills in Windows, and Unix. Summary of SkillsTest Plans, Cases ProcessesFunctional RequirementsDocumentationScrum Agile MethodologiesUI Compatibility TestingTest strategiesDefect Bug TrackingUAT and System TestingTesting AutomationRegression negative testingData interface and migration testing EducationAll India Institute of Management StudiesChennai,Expected inMarch 1999 Diploma Business Management-GPA Business ManagementL.A.D College of Commerce and ScienceNagpur,Expected inJune 1997 Bachelor of Commerce Accounting-GPA Accounting ExperienceGeneral Dynamics-Senior Software Quality Assurance TesterPatuxent River,MD,07 2014-CurrentServe as a key member of Quality Assurance team for a leading Amdocs telecom customer (T-Mobile).Worked on various front end Amdocs modules including web, CRM, ordering and billing.Key responsibilities include Testing of APIs, Web, widgets and batch jobs (Unix) across modules as part of the system test Production testing teamsCreate test designs and execute software test plans, cases and scripts to uncover, identify defects in parallel to UATDocument software defects using bug tracking system(QC ALM) and report defects involving program functionality, output, online screen and content to software developersData creation and analysis.Validation of XML data in the outcome of testing as per business requirementsLogs validations in batch Hotfix (patch) packages testing to productionIdentified and pointed out design gaps during testing of major CRs. Communicated effectively with developers and became a go-to-tester for challenging test cases.Certified patches to productionDeliver QA reports and statuses as requiredPost release production sanity testing during releases identifying defects in productionConduct formal high level calendar design reviews with Customer IT operations and business groupsProvide knowledge transfer to offshore peers.Pae Government Services Inc-QA Tester (Senior SME)Camp Lejeune,NC,08 2013-07 2014Worked across testing various Amdocs applications for a leading Amdocs customer (Metro) like API, Payment module, ordering (ASAP).Key member in the production testing team holding following responsibilities -Production hotfix patch testing for front end and batch applications.Was instrumental in identifying critical escaping defects to production during new release sanity and became a key tester for major new releases.Galaxy Solutions-QA Tester (Senior SME)Nashville,TN,04 2011-08 2013Part of the Change Request testing teamLearned very quickly to become a key iCare(CRM)testing team member which was the latest Amdocs CRM release and a major upgrade for the client.Designed test calendars and test cases designTest calendar reviews with internal development teams and client as requiredAssisted with user-acceptance testing and defect tracking for new software releases.Provided recommendations for resolving defects.Executed regression suite adding new test cases based on lessons learnt from production and also from new Change requestsPart of Automation team creating Amdocs iCare module automation test cases using QTP.AMDOCS-Operations SchedulerCity,STATE,07 2010-04 2011As a new team member in the operations group quickly learned all the operational tools available to run billing operations for one of the largest Amdocs customers.Became one of the dependable team member individually managing batch operations and critical billing runs with millions of subscribersValidate checklist prior to batch End of Day runsPrepare and build MAPs to run End of Day and other batch jobs Run scheduler and check job logs.Provide first level of triage to jobs failing in production.Follow escalation procedures in place to get development involved and resolve production job failures in a timely mannerProvide reports on job failure success report trendsMaintain issues list each day and follow up with development teams including action items.ACCENTURE-QA TesterCity,STATE,11 2006-06 2007Analyzed and interpreted test data and prepared technical reports.Prepared detailed test cases by understanding the business logic and user requirements for testingDocumented the test cases in Testing tool Prepared and executed test cases manually for different modulesResponsible for development of test plan and test cases and checking the screens for Quality AssuranceValidated the application according to client requirementsIdentified errors, issues and documented the defects. Technical SkillsHP Quality Center, SoapUI, SQL, XML, Windows, Linux, Unix, QTP. Understanding of C, C  SEP  The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you ll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only other inquiries won t receive a response).Regular or Temporary RegularLanguage Fluency English (Required)Work Shift 1st shift (United States of America)Please review the following job description Join a dynamic team delivering technically complex financial solutions within the Insurance space. Design and deliver custom applications with internal business partners and product owners. Drive productivity and efficiency via system integrations and automation.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Work as a technical expert with clients, analysts, programmers and other team members to develop technical solutions to complex business problems.2. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.4. Build in and maintain security controls and monitoring in support of company standards.5. Typically lead moderately complex projects and participate in larger, more complex initiatives.6. Solve complex technical and operational problems. Act as a resource for teammates with less experience7. May oversee the work of a small team.8. In an Agile environment Responsible for delivering high quality working software and automating manualreusable tasks working directly, and engage with, the business from the beginning of the design work.Leverage continuous engineering practices to deliver business value regarding effectiveness of the design.Actively participate in refining user stories.Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing.Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner QUALIFICATIONSRequired QualificationsThe requirements listed below are representative of the knowledge, skill andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Bachelors Degree and six to ten years of experience or equivalent education and software engineering training or experience2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices3. Understanding of key business processes and competitive strategies related to the IT function4. Ability to plan and manage projects and solve complex problems by applying best practices5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive informationPreferred Qualifications1. Masters degree and ten years of experience or an equivalent combination of education and work experience2. Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level3. Insurance, Fintech, Financial Accounting, Treasury experience.4. Strong experience in one or more of the following areas (full-stack development on front-end, back-end and Cloud is a plus)5. .NET developer, proficient in C .6. UI Development using Angular (version 8 or above), HTML5, CSS3, Bootstrap, JavaScript, AJAX, JSON7. Backend Development (Implementing REST SOAP services Micro Service APIs) using Java (8911), Spring, Spring Boot Framework, Hibernate and RESTful web services8. Hosting application components on Cloud using Amazon Web Services (AWS) Azure.9. Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills10. Multiple years working in an Agile team, SAFe preferred.11. Strong understanding of SOA andor Open API methodologies and service architectures12. Experience using web servers, application containers, caching technologies13. Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)14. Proficient in Azure DevOps, Visual Studio and Git. Proven ability to write comprehensive unit and integration tests OTHER JOB REQUIREMENTS WORKING CONDITIONS SittingConstantly (More than 50 of the time)StandingFrequently (25 - 50 of the time)WalkingFrequently (25 - 50 of the time) Visual Audio SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copyfax machines, and printers.AvailabilityAble to work all hours scheduled, including overtime as directed by managersupervisor and required by business need.Travel Minimal and up to 10 General Description of Available Benefits for Eligible Employees of Truist Financial Corporation All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, andor a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify