Professional SummaryCommitted and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable Office Manager skilled with working with a diverse group of people.Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Areas of ExpertiseWord, Excel, Access, Word PerfectOperations managementCommunicationInterpersonalTime managementFlexibleWorks well under pressureEmployee training and development Work ExperienceData Entry Operator,03 2014-08 2014Iron Mountain Incorporated Fort Myers,FL,Performed general data entry using SAP, Microsoft Excel and WordPerformed a wide variety of secretarial tasks in support of the businessAnswered phones and create notifications in the systemContacted with internal and external customers.Collaborated with other administrative team members, human resources and the finance department on special projects and events.Developed and managed third-tier resolution process to resolve issues originating from the customer retention team.Secretary,2010-2013Walt Disney Co. Auburn Hills,MI,Arranged appointments, sales calendars, trainings for the sales of department.Maintained the operation s sales database.Customized sales reports and sales literature.Verified and logged in deadlines for responding to daily inquiries.Improved communication efficiency as primary liaison between departments, clients and vendors.Assistant Manager,2008-2010Sumitomo Electric Group Mount Prospect,IL,Recruited, hired, scheduled, and motivated a staff of up to 8 people.Adapted in communicating effectively with customers, vendors, and staff.Reached the monthly goals.Managed the day-to-day tactical and long-term strategic activities within the business.Reduced and controlled expenses by improving resource allocation. EducationAssociate Arts,Expected in-Community College of Philadelphia-Philadelphia,PAGPA Status-ArtsCertified with diploma ,Expected in1 2013-Notary Public-,GPA Status- SkillsInterpersonal, data entry, database, English, Languages, Access, Microsoft Excel, Excel, Word, sales, SAP, secretarial, Spanish, phones, Word Perfect  SEP  Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients objectives in important areas. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact Work with the client to develop business specs at the start of a technical project Analyze, plan, design, document or make recommendations to improve business processes to support clients technology goals Help verify that all requirements have been met by partnering with Subject Matter Experts (SME) Exercise your ability to use basic analytical or relational database software such as Excel or SQL to quantify the anticipated impact of work What we re looking for Practical ability with Microsoft Office as well as SQL 5 years of Business Analyst experience with CMS experience required. Medicaid Experience preferred but not required Demonstrated ability to independently manage multiple responsibilities, prioritize tasks and meet deadlines Ability to multi-task and pivot quickly when needed, and must be able to partner with Cross Functional Teams to drive requirements to completion Prefer past DDI experience, but not required Excellent written and verbal communication What you should expect in this role Remote with some travel Ability to travel up to 25 Fast-paced environment where you will learn daily A rewarding Job that will quickly become a career The pay range for this position is 64,900.00 - 92,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. Youll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. Youll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.