Professional SummaryRELATED KNOWLEDGE AND SKILLS Advanced knowledge of SQL, MS Excel, machine learning ,tableau , technical writing and data visualization. Ability to work with accuracy and demonstrate consistent results in fast-paced, high transaction work environment. Experience in managing a team and getting the projects and job assignments on time. Demonstrate strong time management and organization skills with ability to prioritize tasks Ability to work independently and co-operatively with others in a team environment Skillful in building positive relationships of mutual trust, benefit and confidence with the team Other areas of academic expertise CCNA, Network Security, telecommunications and electronic devices. Excels in handling and maintaining records. SkillsMS excelSQLCustomer serviceQuality Control AnalysisTableauStatistics and SASProject managementWeb Analytics EducationUniversity of Winnipeg,Expected in2017 Diploma Network Security-GPA Punjab Technical University,Expected in2015 Bachelor of Technology -GPA Work HistoryChicago Lighthouse-Data Analyst and Fraud Coordinator,,04 2019-12 2022Utilized MS SQL , data warehousing programs, Tableau and other dashboard toolsets for data intelligence and analysisConverted data into actionable insights by predicting and modeling future outcomesPrepated weekly reports for the analysis of payments, charge backs and credit card fraudsWorking in collaboration with payment, product, management, marketing and I.T team to collect and analysis data and to build tableau dashboardsUsed third party software Ravelin for machine learning for analysis and data visualization , created new rules to prevent losses due to chargebacks , refunds and new accounts promotion schemesAnalyzed trends and patterns valuable to diagnostics and predictive analytics and prepared reportsCreated appropriate documentation for various stakeholders so they can understand steps of the company s data analysis process.Hudson Heritage Federal Credit Union-Customer Care Team Lead,,04 2018-03 2019Managed and trained a team of 25 team members to maintain customer centric focus and ensuring customer satisfaction through excellent customer serviceCompleted monthly performance reviews and conducted team meetings to adhere company s policiesWorked on various projects as per the demands of the company- including projects on financial reports, employee behavior, updating refund policies etcCreated reports of attendance, Stats, performance of the team members on monthly basis and updating availabilityKnowledge of compliance procedures within all relevant company s policies and guidelines.Five Star Quality Care, Inc.-Collector,,11 2017-11 2018Investigated customer accounts for relevant details in order to resolve the arrears accountsCommunicated with clients via post, telephone and emailsEducated the debtors of the possible consequences of non-paymentAbility to ensure that arrears cases were actioned quickly, efficiently and within stated proceduresAware with effective pre-collection and collection strategiesReported any suspected fraudulent activity to the Fraud Manager.7-eleven-Sales Associate,,04 2017-04 2018Communicated effectively with a wide variety of customers in person and on the phoneIdentified customer needs and recommended the suitable products and servicesMet weekly and monthly sales target while providing exceptional customer serviceVolunteer Experience SkillsMS excelSQLCustomer serviceQuality Control AnalysisTableauStatistics and SASProject managementWeb Analytics  SEP  Do you have what it takes to work for a leading FinTech transformation provider?We provide smarter software integration for modern experiences. Kinective helps financial institutions optimize the foundational technology behind transformation by integrating cash recyclers, self-service kiosks, and tablet-banking interfaces into banking cores. We integrate the kind of technology financial institutions need to drive more efficient, modern, and connected retail banking experiences. If you want to be part of a team that is constantly innovating and raising the bar in the world of banking technology, youve come to the right place. The job responsibilities Ensure accuracy for revenue recognition according to ACS 606 standard and company policyOwnership and maintenance of deferred revenue schedulesInvoicing new contracts, tracking renewals, executing on price increase strategies and processesWorking with sales operations to ensure closedwon opportunities are captured and reconciledCalculating sales commissionsInternal external key point of contact and lead on partner, channel, revenue share agreementsMonth end close participation and closing entriesMonthly reconciliations and flux analysisProvide outside auditors with assistance gathers and provides necessary information and documents for annual financial statement auditsProvides support for sales tax processes as well as support for any sales and use tax audit requirementsDevelop, improve, and ensure adherence to company policies and proceduresAd hoc reporting and special projects as required Skill requirements Working knowledge of ASC 606 revenue recognition policiesBasic understanding of Sarbanes Oxley controlsAbility to create efficiency and streamline processesProblem solving skillsOrganizational skills Educational requirements Bachelors degree in accounting and minimum of 2-5 years of accounting experience. A masters degree and CPA (track) preferredPosition is on-site at Gilbert, AZ office. Hybrid model optional. What does life at Kinective look like?A typical corporate environment is pretty stiff and uninspiring. Not at Kinective. We like to balance all of our hard work with a bit of fun from time to time. Imagine working in an environment where we are continuously building the right place to work and the solutions that truly solve client needs. This is a culture where team members are encouraged to take charge, and where integrity rules all. We trust and respect everyone to do their jobs to the best of their abilities. Learning new skills, mentoring team members, and exploring personal development are all welcome and encouraged here. Kinective knows with professional growth comes great opportunities. That s why we like to promote from within and give our team members the opportunity to rise with us. As a team member of Kinective, we recognize that you are integral to our company s success. Kinective is an equal opportunity employer. All applicants will be considered for employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity, age, national origin, veteran status or any other characteristic protected by Federal, State andor local law.