Career OverviewDedicated, personable, and motivated secretary customer service representative. My focus is to maintain customer satisfaction and contribute to company success. I have extensive work experience in a variety of customer service settings such as hospitals, businesses and retail. Core StrengthsStrong organizational skillsActive listening skillsSharp problem solverCourteous demeanorEnergetic work attitudeTelephone inquiries specialistCustomer service expertInvoice processingAdaptive team playerOpening closing proceduresQuick learnerHave worked with many business specific computer programsData collectionData entryDocumentationEmailInternet researchSpeakingTelephone skillsMulti-tasking Educational BackgroundEmpire Beauty SchoolArvada,COExpected in2012 Obtained Cosmetology License Cosmetology-GPA Front Range Community CollegeDenver,COExpected in2009 Obtained CNA License Nursing-GPA Community College of DenverDenver,COExpected in2008 -GPA Completed necessary courses that contributed to nursing careerArvada High SchoolDenver,COExpected in2004 Obtained high school diploma Basic-GPA Work ExperienceTaco Bell-Secretary Customer Service Sales Data Base EntryGravette,AR,09 2012-06 2015Responsible for daily operations and overall finances of a small but busy satellite company, which includes, but is not limited to billing, budgeting, customer invoicing through QuickBooks, payroll, quarterly payroll and company taxes.Knowledge in word and excel spreadsheets.Created customer accounts, revising as necessaryDeveloped highly empathetic client relationshipsComputed accurate sales prices for purchase transactions.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to returnManaged quality communication and customer support for each client.Interacted with customers to follow-up on shipping statuses and expedited orders.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Guaranteed positive customer experiences and resolved customer complaints.Executed outbound calls to existing customerSmart Cow-ManagerCity,STATE,2011-04 2012Managed team of 3-4 employees.Served as mentor to junior team members.Took necessary steps to meet customer needs and effectively resolve food or service issues.Communicated clearly and positively with employees.Resolved customer complaints in a postive mannerAssisted in important decisions on new products and new employee hireQuickly and efficiently processed payments and made accurate change.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying traps.Exempla Lutheran Medical Center-Secretary CNA in Mom Baby UnitCity,STATE,08 2009-11 2011CNATook vital signs of mothers and newborns for a floor of up to 20 patients per shiftTook and recorded patients temperature, pulse and blood pressure.Performed 24 hr infant testing including PKU, hearing, and jaundiceWorked as part of team to ensure proper care and safety of myselfandpatient and newborns.Assisted physicians with the circumcision of newbornsAccurately identified patients with patient chart by verbalizing and checking patient bracelet.Cleaned and sterilized instruments and disposed of contaminated supplies.SecretaryAccurately documented all elements of inpatient information, discharge instructions and follow-up care.Managed smooth and effective communication among physicians, patients, families and staff.Handled incoming and outgoing correspondence, including mail, email and faxes..Screened telephone calls and inquiries and directed them as appropriate.Devised and maintained office systems to efficiently deal with paper flow.Organized personal and professional calendars and supplied reminders of upcoming meetings and events when necessary.Flexible and trained to fill-in as secretary in sister units such as Labor and DeliveryandNICU.Actively maintained strict confidentiality and safeguarded all patient-related information with HIPPA knowledge.Well trained in hospital specific computer programs such as Epic and CPN SkillsPatient-focused careExcellent interpersonal skillsCompassionate and trustworthy caregiverDetail-orientedEffectively interacts with patients and familiesMedical terminologyCharting and record keeping  SEP  ROR Partners is a rapidly growing, client-driven digital marketing and data company. We offer proven marketing solutions to a variety of vertical industries on a nationwide basis. ROR is seeking a Principal Data Engineer to serve as a key data architect and team leader on our data engineering team. The successful candidate will have demonstrated deep understanding and passion for designing and implementing robust ETL and ELT data pipelines. Position is remote and reports to the VP, Engineering. Salary is 170K to 195K and is determined by factors such as location, experience, and expertise. What you will doBuild, maintain, and administer our Snowflake data warehouse using Data Build Tool (dbt)Implement and maintain data pipelines between various operational systems and our data warehouse using Python, Airflow and integration platformsCreate and maintain documentation of data architectureCollaborate with internal and external stakeholders to ensure that data requirements are addressedMentor and lead other data engineering team members and participate in peer design and code reviewsShip production-quality features independentlyWork efficiently and productively in a remote-first work environmentCommunicate and collaborate effectively, both verbally and in writingLearn independently - keep up to date with developments in the field QualificationsWhat we are looking forHistory of professional experience shipping production quality code independentlyAbility and desire to lead and mentor a team of data engineersExpertise with SQL and cloud-based analytical data warehouses (Snowflake preferred)Expertise building end-to-end data pipelines using Airflow and dbt (data build tool) or comparable technologiesDeep understanding of ETL and ELT patterns and best practicesStrong data modeling skills and familiarity with the Kimball data warehousing methodologyExperience writing Python code for data processingDesire to continually keep up with advancements in data engineering practicesExperience conducting design and code reviewsStrong analytical skills and independent learning styleExperience with git and use of the command line requiredExperience with AWS and CloudFormation, or comparable cloud services and IaC tools preferredExperience with Docker and Docker Compose preferredSubject matter familiarity with digital marketing and digital activation is preferred EducationTrainingRequired BS Degree in computer science or related STEM field Experience8 years of experience in data science, software engineering or related technical fields. ROR Partners is an Equal Opportunity Employer. ROR Partners policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. ROR Partners also prohibits harassment of applicants and employees based on any of these protected categories. ROR Partners will provide accommodations to applicants as needed.