Professional ProfileExpert in Functional Testing .6-Year Record of Proven ResultsSenior software QA testerwith full system development life cycle experience, including designing, developing and implementing test plans, high level calendar test cases and test processes with attention to detail resulting in high quality Change Request and production change implementationsHands-on technology professionalaccustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, system testing, user-acceptance testing and production certification testing.Backed by strong credentialsincluding a Bachelor s degree, certificate in business management and advanced command of various testing tools, agile methodologies and cross-platform skills in Windows, and Unix. Summary of SkillsTest Plans, Cases ProcessesFunctional RequirementsDocumentationScrum Agile MethodologiesUI Compatibility TestingTest strategiesDefect Bug TrackingUAT and System TestingTesting AutomationRegression negative testingData interface and migration testing EducationAll India Institute of Management StudiesChennai,Expected inMarch 1999 Diploma Business Management-GPA Business ManagementL.A.D College of Commerce and ScienceNagpur,Expected inJune 1997 Bachelor of Commerce Accounting-GPA Accounting ExperienceGeneral Dynamics-Senior Software Quality Assurance TesterPatuxent River,MD,07 2014-CurrentServe as a key member of Quality Assurance team for a leading Amdocs telecom customer (T-Mobile).Worked on various front end Amdocs modules including web, CRM, ordering and billing.Key responsibilities include Testing of APIs, Web, widgets and batch jobs (Unix) across modules as part of the system test Production testing teamsCreate test designs and execute software test plans, cases and scripts to uncover, identify defects in parallel to UATDocument software defects using bug tracking system(QC ALM) and report defects involving program functionality, output, online screen and content to software developersData creation and analysis.Validation of XML data in the outcome of testing as per business requirementsLogs validations in batch Hotfix (patch) packages testing to productionIdentified and pointed out design gaps during testing of major CRs. Communicated effectively with developers and became a go-to-tester for challenging test cases.Certified patches to productionDeliver QA reports and statuses as requiredPost release production sanity testing during releases identifying defects in productionConduct formal high level calendar design reviews with Customer IT operations and business groupsProvide knowledge transfer to offshore peers.Pae Government Services Inc-QA Tester (Senior SME)Camp Lejeune,NC,08 2013-07 2014Worked across testing various Amdocs applications for a leading Amdocs customer (Metro) like API, Payment module, ordering (ASAP).Key member in the production testing team holding following responsibilities -Production hotfix patch testing for front end and batch applications.Was instrumental in identifying critical escaping defects to production during new release sanity and became a key tester for major new releases.Galaxy Solutions-QA Tester (Senior SME)Nashville,TN,04 2011-08 2013Part of the Change Request testing teamLearned very quickly to become a key iCare(CRM)testing team member which was the latest Amdocs CRM release and a major upgrade for the client.Designed test calendars and test cases designTest calendar reviews with internal development teams and client as requiredAssisted with user-acceptance testing and defect tracking for new software releases.Provided recommendations for resolving defects.Executed regression suite adding new test cases based on lessons learnt from production and also from new Change requestsPart of Automation team creating Amdocs iCare module automation test cases using QTP.AMDOCS-Operations SchedulerCity,STATE,07 2010-04 2011As a new team member in the operations group quickly learned all the operational tools available to run billing operations for one of the largest Amdocs customers.Became one of the dependable team member individually managing batch operations and critical billing runs with millions of subscribersValidate checklist prior to batch End of Day runsPrepare and build MAPs to run End of Day and other batch jobs Run scheduler and check job logs.Provide first level of triage to jobs failing in production.Follow escalation procedures in place to get development involved and resolve production job failures in a timely mannerProvide reports on job failure success report trendsMaintain issues list each day and follow up with development teams including action items.ACCENTURE-QA TesterCity,STATE,11 2006-06 2007Analyzed and interpreted test data and prepared technical reports.Prepared detailed test cases by understanding the business logic and user requirements for testingDocumented the test cases in Testing tool Prepared and executed test cases manually for different modulesResponsible for development of test plan and test cases and checking the screens for Quality AssuranceValidated the application according to client requirementsIdentified errors, issues and documented the defects. Technical SkillsHP Quality Center, SoapUI, SQL, XML, Windows, Linux, Unix, QTP. Understanding of C, C  SEP  Job Description As a Principal Software Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions for the canonical asset management system for all of Oracles next generation Cloud Infrastructure. You should be a rock-solid coder, and a distributed systems generalist who can dive deep into any part of the stack and low-level systems and design broad distributed system interactions. Your passion for excellence combined with your experience will help you be an outstanding technical contributor but also help you mentor more junior engineers. You should be able to work independently and as part of a team in an Agile environment. You should be an expert communicator to both technical and non-technical stakeholders in multiple locations around the globe. You should also be able to manage multiple projects and priorities in a fast-paced environment, be results-driven, and thrive even when faced with ambiguity and uncertainty. Most importantly, you should be a team player, someone who is eager to learn, and willing to do whatever it takes to help the team succeed. ResponsibilitiesRequired Experience BS or MS degree in Computer Science or equivalent experienceAbility to obtain US Government security clearance.Minimum 8 years in a software-engineering related position, at least half of which was in an AgileDevOps environment 5 years of Java development 5 years of Python development5 years of experience with REST API developmentStrong knowledge of LinuxUnix fundamentalsStrong knowledge of microservices, data structures, algorithms, operating systems, and distributed systems.Solid understanding of relational databases, NoSQL systems, storage, and distributed persistenceExcellent troubleshooting, debugging, and performance tuning skills.Excellent written and verbal communication skills with the ability to present complex information clearly and concisely to all audiences.Desired Experience and SkillsExperience with build automation, continuous integration, or continuous deployment tools such as Git, Jenkins, Maven, Grunt, RunDeck, Ansible, etc.Experience building multi-tenant, virtualized infrastructure is a strong plus.Working knowledge of or experience in data center infrastructure and operations is a plusExperience with Infrastructure-As-Code Tools like Terraform is a strong plus.Experience with React JavaScript framework is a plusExperience in developing and designing solutions with containerization technologies such as Docker and Kubernetes.Experience testing web-based applications with REST APIs, especially applications requiring IAMSAML authentication.Experience with observability tools and practices.Experience with working flexible hours and working with team members in a global setting with distributed time zones.