Summarytyee HighlightsMicrosoft Excel, Word, Outlook, Power Point, FileZilla, QuickCap ExperienceData Analyst,09 2015-06 2016Altice Usa Tyler,TX,Loading daily, weekly, or monthly enrollment files into QuickCap and performing a reconciliation on members added subtracted vs.the previous file.Performing a monthly reconciliation on enrollment files vs.capitation payments.Performing a monthly reconciliation of per member, per month utilization and costs by client.Creating canned and custom reports via Data Reporting Services with the assistance of the Director of Data Analytics for the purpose of analyzing all aspects of business performance.Security Analyst,09 2014-01 1Cisco Systems, Inc. Minneapolis-St. Paul,MN,Allocated billions in trades by end of the day Monitor an average of 200 trade breaks daily with a 60-70 settlement rate at end of day Traded confirmation and allocation to client sub accounts Ensure accuracy and timeliness of real time customer trade confirmations to clients Allocated, monitored, and settled across all global markets for equity and fixed income trades Manages exceptions relating to sub-allocated trades Created and analyzed report dashboards and metrics for various daily, weekly and monthly reporting Facilitation of the account opening and documentation process with Operations.Site Supervisor,08 2010-01 2014Bay City School District Bay City,MI,Tutored Junior and High School students grades improved 20 following tutoring.Planned and scheduled monthly activities for afterschool programs and boxing gym.Customer Service Coordinator,05 2007-12 2010Swift Refrigerated Chicago,IL,Scored 100 on productivity and awarded best worker for the month.Assisted in car reservations and developed great customer service.Managed international and domestic car reservation portfolios. EducationBachelor of Science Economics French,Expected inMay 2014-Westminster College-Salt Lake City,UTGPA Status-Economics French Men s Soccer team - devoted 20 hours and gained valuable leadership and team-building experience Fourth Year Senior Senator as a member of the Education Sub-Committee worked with undeclared students to help determine their majorAssociates of Science ,Expected inJun 2012-Salt Lake City Community College-Taylorsville,UTGPA Status-Public Relations Officer assisted with college activities and marketing Skillsclient, clients, customer service, documentation, equity, fixed income, leadership, team-building, Director, marketing, Microsoft Excel, Outlook, Power Point, Word, Public Relations, real time, reporting, tutoring  SEP  Position Senior Business Analyst (Production Support)Location Remote East CoastJob Type Direct Hire Job DescriptionThe Sr. Business Analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. Business Analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. The Sr. Business Analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support. Core ResponsibilitiesEvaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.Lead ongoing reviews of business processes and develop optimization strategies.Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.Prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.Assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.Prepare effort estimation.Perform requirements analysis. Document and Communicate the results of the analysis.Translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Develop and utilize standard templates to accurately and concisely write requirements specifications.Create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.Select, adopt and adapt appropriate business analysis methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.Provide leadership, training, coaching, and guidance to junior staff.Collaborate with ITS teams and business partners to evaluate and prioritize work.Triage and analyze incidents and problems. Provide clear analysis results including business impact.Assist test analyst(s) with testing duties as necessary.On-Call andor after-hours work required.Essential CompetenciesProfessionalismPersonal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients Skill QualificationsRequired Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentExceptional analytical and conceptual thinking skillsAbility to influence stakeholders and work closely with them to determine acceptable solutionsExcellent documentation skillsFundamental analytical and conceptual thinking skillsExperience creating detailed reports and giving presentationsExcellent planning, organizational, and time management skillsAbility to create systematic and consistent requirements specifications in both technical and user-friendly languageExceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredAbility to translate business requirements of packaged solutionsAbility to research and understand packaged solution upgrades both minor and major. Translates the technical upgrade documentation into business terms the end-user can understand to make decision on. Makes recommendation on these upgrades.Experience in in Agile, Waterfall, and Hybrid environmentsUnderstanding of application development and software development life cycle conceptsEffectively participates in teams and moves the team toward completion of goalsSystemsTechnical Knowledge Basic Technical understanding of the digital platform, cloud applications, web services, server-side components and APIsData analysis skills including ability to perform ad hoc SQL queriesCompetency in Microsoft applications including Word, Excel, PowerPoint Visio and Outlook Education and Experience Qualifications Required BS or BA with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystPreferred Certification of Competency in Business Analysis (CCBA) andor Certified Business Analysis professions (CBAP) preferred