SummaryService-oriented Human Resource Generalist, working toward my Bachelors in Business, with over 6 year s background in recruiting and HR. Responsible and motivated, with a drive for excellence, core competencies include reliability and a passion for learning. Experience2016toCurrentData Management AnalystCitizens Bonita Springs,FL,This roll transitioned to a Global Business Service (GBS) in April 2016.Employee Central Success Factors - Working in and documenting end to end system processes.Creating and updating tools as well as training materials.Implementing changes in policies or practices in the HR systems and other related knowledge management content.05 2015to2016Customer Supply Chain Analyst OS D CoordinatorDoordash Louisville,KY,I transitioned to a roll in Supply Chain to aid this department during a Global Business Service (GBS) conversion- I learned the positions below and then trained new employees working in the Grand Rapids GBS center on the positions.Ensure accuracy of data management.Collaborate with cross-functional partners to deliver service reliability.Review and take action on OOSRR (Orders) consistently communicate cuts.Execute existing programs and processes to drive service efficiency.Proactive review of Risk Recovery report to identify risk and offer options to affected Sales teams Customers, and leverage Reliability process.Confer or correspond with establishment representatives by email to rectify problems, such as damages, shortages, or nonconformance to specifications.Work email to a resolution.Enter SAP transactions to maintain inventory of stock for Kellogg distribution centers.Review customer shipment data for discrepancies against order shipment data in SAP.10 2009to05 2015Fulfillment Team LeadDean Health Shawnee,OK,This roll transitioned to a Global Business Service (GBS) in August 2015.Process emails, paper mail and Voice mails into tickets for all HR departments to process Unemployment claim processing.Organize Fulfillment work flow, Created and maintained a team process document.Create mail follow-up on Kellogg Overpayment letters.MAGIC Facilitator (Customer Service Program).New Hire orientation Training new team members.Back up for myHR call center.Canada Fulfillment specialist.04 2010to2013Spherion On-Site SupervisorDice Fm New York,NY,Recruiting of contingent workers for the HR Department, including hiring, firing, policy interpretations, complaints, and tracking PTO.Managing 35 40 Spherion Employee s (1 3 of the Kellogg HR department workforce).Liaison between Spherion and Kellogg.Spherion invoice verification.Semiannual performance reviews to work toward personal development plans and focus on retention.04 2007to07 2008Patient Account Representative IIActeon Fourchon - Dudley Bernard Road,LA,Processing EOB to zero balance by working with Insurance companies and Patients.Working A R reports to collect on high dollar claims.Organize my work flow to meet managed care deadlines.02 2006to02 2007Sales and Marketing Chiropractic AssistantMcCullough Family Chiropractic City,STATE,Presented financial care plans.Processed co-payments.Customer Service.Interviewed Trained Employees.Coordinated workshops.Worked health screenings.Made cold calls.Instructed patient s correct way to do therapies.04 2005to02 2006Accounts PayableMichigan Kitchen Distributors City,STATE,Matched packing slips with invoices for payment.Two check runs a week.Stuff and mail checks.Answer vendor concerns about payments.General office duties.04 2002to04 2005Lead Chiropractic AssistanceMcCullough Family Chiropractic City,STATE,Insurance Billing verification.A R.Payroll.Collections.Daily Deposits.Posting scheduled payments.Scheduling patients and staff.Weekly Monthly finance reports.Took, processed and showed x-rays to patients.Created financial care plans and presented treatment plans to patients.Interviewed, Hired Fired.Trained new staff members.05 1999to03 2002Payroll CoordinatorEmployment Group City,STATE,Process weekly payroll.Sort and distribute 500 checks a week.Tracking personal time off.Client billing and entering wage assignments and levies. HighlightsExcellent interpersonal and coaching skillsDetail-orientedStrategic thinkerReliabilityFast learnerStrong written and verbal interpersonal skills EducationExpected intotoBachelor of Science BusinessSpring Arbor University,Kalamazoo,MIGPA Continuing Education for a Bachelor in Business. Fall 2013 to Current. Graduation May 2017.Expected intoto Ferris State University,,GPA Continuing Education - General Studies. 1991 - 1992Expected intoto Kellogg Community College,,GPA Recipient of a Volleyball Scholarship - 1990-1991Expected intoto Davenport University,,GPA Continuing Education - Accounting. Summer 1992 SkillsBilling, Call Center, Interpersonal skills, Customer Service, Data Management, Documenting Process Changes, Financial Care Plans, General office duties, Hiring Firing, HR, Insurance Management,Lead Workshops, MAGIC, Managing, Payroll, Performance Reviews, Problem Solving,Process Emails to a resolution, Recruiting, Sales, SAP, Scheduling, Supply Chain.  SEP  This internship is in person in Omaha, NE for the duration of the internship. Candidates will be expected to work approximately 20 hours per week during the school year. Milliman (www.milliman.com) is an international consulting firm with over 4,600 employees and 1.4 billion in annual revenue. With over 75 years in the consulting business, we have an excellent reputation for superior tools and service to our clients. The Omaha Health Welfare practice was started 20 years ago to serve large employers in the design and administration of their employee benefit insurance plans. Since then, it has expanded to include underwriting to PEOs and MEWAs and now personal benefit plans. Much of our success depends on our employees and our culture that recognizes and rewards employees for the value they bring to our business in general and our clients in particular. Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of both worlds a flexible local office that recognizes individual value within a large, national firm that gives stability and structure. We offer an environment conducive to building strong relationships, while allowing independence for each person to gage their success. As a Software Engineer Intern, you will execute the product vision, optimize the user experience and functionality of our platforms. You will work in software application development, using technologies such as .NET, C , JavaScript, TypeScript, Angular, and SQL. In this role, you should be excited to voice ideas to a captive audience and participate in group learning. You should have a foundational knowledge of how to make databases and interfaces user-friendly, functional, and scalable. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to partner with us in that mission. Were Looking For Relationship builders. We are fanatical about serving our customers leading to their success. We are looking for someone with strong communication skills to create dynamic relationships, both internally and externally.Confident professionals. We aim for 100 in everything we do which means being accurate, on-time and on-point for our customers needs.Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback in an effort to change the landscape of health insurance with new and extraordinary ideas.Future technology leaders. We take the time to invest in our people and encourage them to deepen skillsets and broaden abilities. We will always have new opportunities and responsibilities for those who want to assume them.Growth mindset. We do not expect expertise ineverything,but we believe great employee can learn almost anything. Requirements Pursuing a Bachelor or Master s degree in Engineering, Computer Science, Management Information or related field (or equivalent experience).Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms.Willing to work on-site, we are located at 180th and Dodge in Omaha NE for the duration of the internship.One year of programming experience in an object-oriented language (Optional). What We Offer An excellent paid internship with the potential to work up to 15-20 hours per week during the school year and 40 hours during the summer.A full-time Software Engineering career offer with proven performance after graduation.A modern upscale office setting at 180th Dodge in Omaha, with TVs, Ping-Pong table, Foosball, Treadmill desk, study rooms, stocked kitchen and access to a workout facility.A collaborative, casual, flexible, and diverse work environment. Milliman Benefits We offer competitive benefits which include the following based on plan eligibility When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan with matching program, and profit sharing contributionEmployee Assistance Program (EAP)Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.