SummaryDetail oriented with strong skills in researching, analyzing and troubleshooting problems, identifying solutions, recommending and implementing methods, procedures and or techniques for resolution. Communicating clearly and concisely, both orally and in writing. Proven ability to exercise accurate judgment and being able to evaluate information critically and decide upon and to implement an appropriate course of action. Experience in interacting with professionals at all levels and cross functional teams in a complex and dynamic environment. Strong interpersonal and teamwork skills ability to develop and maintain effective professional relations with colleagues at all levels across the organization ability to integrate actions toward objectives. Detail oriented with strong skills in researching, analyzing and troubleshooting problems, identifying solutions, recommending and implementing methods, procedures and or techniques for resolution. Skills in which I have remained consistent are as follows Responding to inquiries from management, employees and vendors. Operating personal computers for conducting on-line research and data acquisition. Working under time constraints and in pressure situations. Proven ability to exercise accurate judgment and being able to evaluate information critically and decide upon and to implement an appropriate course of action. Experience in interacting with professionals at all levels and cross functional teams in a complex and dynamic environment. Strong interpersonal and teamwork skills ability to develop and maintain effective professional relations with colleagues at all levels across the organization ability to integrate actions toward objectives. Capable of managing multiple priorities and meet closely-spaced, ambitious timelines. Highly results oriented capable and willing to take instruction, communicate and be accountable for decisions. Communicating clearly and concisely, both orally and in writing. Interpreting and applying Federal, State and Local policies, procedures, laws and regulations. Managing multiple projects, duties and assignments. Excellent interpersonal skills with the ability to work in a team environment or independently with minimal supervision. Proficient at maintaining collaborative working relationships with others. SkillsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions Experience01 2014to01 2017Data Analyst IICox Automotive Matteson,IL,Responsible for analyzing master data management performance metrics for the following purposes - Evaluation of quality, response and data integrity with reference to Enterprise, Supplier and Global Planning Network data.Monitoring Product lifecycles (product activation, discontinuance and rationalization).Current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), and other regulatory requirements.JD Edwards ERP system product data management principles related to Item Masters, Bills of Materials, Routers.SAP Material Master setup.Personal computer software applications including MS Excel, Word, Visio and Power Point.Exposure to MS Access.Current Company policies and practices, including safety rules and regulations.10 2009to12 2014Sales Support Service Rep IIWatson Pharmaceuticals Anda, Inc City,STATE,Carries out responsibilities in accordance with the organization s policies, procedures, and state, federal and local laws.Communicates effectively with customers via telephone, email, fax, or in person, and receives product orders and general inquiries.Quickly and effectively solve customer challenges.Maintain quality control satisfaction records, constantly seeking new ways to improve customer service.Working under time constraints and in pressure situations.Worked closely with Accounts Payable Department and Warehouse.08 2006to10 2009Customer Support Service Rep IAndrx Pharmaceuticals Anda, Inc City,STATE,Assists customers with requests for and processing of returned goods.Monitors and provides updates to the customer master group.Working under time constraints and in pressure situations.Maintain quality control satisfaction records, constantly seeking new ways to improve customer service.Investigates customer complaints concerning billing of products, shipping errors, and damages, referring quality complaints to designated departments for investigation.Interfaces with other departments in the processing of any customer related issues.Worked closely with Accounts Payable Department and Warehouse.08 2004to06 2006Durable Medical Equipment Rep City,STATE,Answered incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.Greeted persons entering establishment, determining nature and purpose of visit, while directing or escorting them to specific destinations.Customer service for in bound DME supply customers.Logging customer s information into system database.Following the HIPPA Act making sure that the customer s information is kept confidential safeguarding of private information of patient health information. Education and TrainingExpected in2013totoBachelor s of Science BusinessUniversity of Phoenix,Plantation,FlGPA Business SkillsAccounts Payable, billing, Customer service, data management, database, directing, email, ERP, fax, JD Edwards, Logging, Materials, MS Access, MS Excel, Power Point, Word, Monitors, Enterprise, Network, policies, quality, quality control, Routers, safety, SAP, shipping, taking messages, telephone, Visio  SEP  Why we are excited about you You are a Junior Accountant seeking a position that you would enjoy the opportunity to Record and execute daily reconciliation of cash receipts, which include electronic cash receipts, physical checks, credit card and electronic service payments. Maintain AP log, execute vendor and consultant payments. Complete monthly bank reconciliations. Complete satisfy customer ACH information requests. Requirements You possess a passion for what you do and these qualifications Excellent knowledge of basic bookkeeping and generally accepted accounting principles (GAAP). Three to five years experience with QuickBooks Desktop or QuickBooks Online. High school diploma or equivalent required Associate degree with accounting coursework preferred. 1 to 3 years of bookkeeping, and accounting experience required, preferably in a rapidly growing company. Ability to navigate through a variety of customer payment portals. Ability to work independently and manage multiple competing priorities, and spot inconsistencies. Accuracy and attention to detail. Proficient in Microsoft Office, Word, Teams, and Excel BenefitsWhy you are excited about us At iTi, we take pride in the relationships cultivated with both our clients and employees. We have created a company culture that is 100 focused on our clients and employees, 100 of the time. With our greatest assets onboard, our people, we have the capabilities of a large company with the flexibility and familiarity of a small, family business. iTis vision is to cultivate a dynamic workplace of engaged individuals motivated to deliver an exceptional,100 client centric customer experience. We work together toward accomplishing this vision by following our core values Client-Centric Team Innovation Expertise Integrity at the core of everything we do Here at iTi, we are a not only a team but a family dedicated to empowering each other every day. Innovation and continuous development within our team is always encouraged and expected, leading to limitless opportunities. Our expertise in providing multicultural language solutions for our customers within our services in collaboration with our forward-thinking culture fosters personal integrity and leading-edge improvement, creating a positive impact on a global level. If youre seeking to work side-by-side with dedicated professionals who are committed to our vision and values, who actively encourage, inspire, and support each other, rise along with us at iTi. Additionally, iTi offers a competitive benefits package! Including but not limited to Gym Memberships, On-Demand Telehealth and Therapy Options, Discounts on Childcare Services, Travel Discounts, Adoption Assistance, Personal Training and Development Opportunities, and many more! Inquire with a member of our People Operations Team for more information. Be a part of building next-generation multi-cultural language solutions with our team each and everyday! iTi, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national originancestry, physicalmental disabilities, military status, or any other basis prohibited by law. EOE, MFDV