Professional ProfileExpert in Functional Testing .6-Year Record of Proven ResultsSenior software QA testerwith full system development life cycle experience, including designing, developing and implementing test plans, high level calendar test cases and test processes with attention to detail resulting in high quality Change Request and production change implementationsHands-on technology professionalaccustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, system testing, user-acceptance testing and production certification testing.Backed by strong credentialsincluding a Bachelor s degree, certificate in business management and advanced command of various testing tools, agile methodologies and cross-platform skills in Windows, and Unix. Summary of SkillsTest Plans, Cases ProcessesFunctional RequirementsDocumentationScrum Agile MethodologiesUI Compatibility TestingTest strategiesDefect Bug TrackingUAT and System TestingTesting AutomationRegression negative testingData interface and migration testing EducationAll India Institute of Management StudiesChennai,Expected inMarch 1999 Diploma Business Management-GPA Business ManagementL.A.D College of Commerce and ScienceNagpur,Expected inJune 1997 Bachelor of Commerce Accounting-GPA Accounting ExperienceGeneral Dynamics-Senior Software Quality Assurance TesterPatuxent River,MD,07 2014-CurrentServe as a key member of Quality Assurance team for a leading Amdocs telecom customer (T-Mobile).Worked on various front end Amdocs modules including web, CRM, ordering and billing.Key responsibilities include Testing of APIs, Web, widgets and batch jobs (Unix) across modules as part of the system test Production testing teamsCreate test designs and execute software test plans, cases and scripts to uncover, identify defects in parallel to UATDocument software defects using bug tracking system(QC ALM) and report defects involving program functionality, output, online screen and content to software developersData creation and analysis.Validation of XML data in the outcome of testing as per business requirementsLogs validations in batch Hotfix (patch) packages testing to productionIdentified and pointed out design gaps during testing of major CRs. Communicated effectively with developers and became a go-to-tester for challenging test cases.Certified patches to productionDeliver QA reports and statuses as requiredPost release production sanity testing during releases identifying defects in productionConduct formal high level calendar design reviews with Customer IT operations and business groupsProvide knowledge transfer to offshore peers.Pae Government Services Inc-QA Tester (Senior SME)Camp Lejeune,NC,08 2013-07 2014Worked across testing various Amdocs applications for a leading Amdocs customer (Metro) like API, Payment module, ordering (ASAP).Key member in the production testing team holding following responsibilities -Production hotfix patch testing for front end and batch applications.Was instrumental in identifying critical escaping defects to production during new release sanity and became a key tester for major new releases.Galaxy Solutions-QA Tester (Senior SME)Nashville,TN,04 2011-08 2013Part of the Change Request testing teamLearned very quickly to become a key iCare(CRM)testing team member which was the latest Amdocs CRM release and a major upgrade for the client.Designed test calendars and test cases designTest calendar reviews with internal development teams and client as requiredAssisted with user-acceptance testing and defect tracking for new software releases.Provided recommendations for resolving defects.Executed regression suite adding new test cases based on lessons learnt from production and also from new Change requestsPart of Automation team creating Amdocs iCare module automation test cases using QTP.AMDOCS-Operations SchedulerCity,STATE,07 2010-04 2011As a new team member in the operations group quickly learned all the operational tools available to run billing operations for one of the largest Amdocs customers.Became one of the dependable team member individually managing batch operations and critical billing runs with millions of subscribersValidate checklist prior to batch End of Day runsPrepare and build MAPs to run End of Day and other batch jobs Run scheduler and check job logs.Provide first level of triage to jobs failing in production.Follow escalation procedures in place to get development involved and resolve production job failures in a timely mannerProvide reports on job failure success report trendsMaintain issues list each day and follow up with development teams including action items.ACCENTURE-QA TesterCity,STATE,11 2006-06 2007Analyzed and interpreted test data and prepared technical reports.Prepared detailed test cases by understanding the business logic and user requirements for testingDocumented the test cases in Testing tool Prepared and executed test cases manually for different modulesResponsible for development of test plan and test cases and checking the screens for Quality AssuranceValidated the application according to client requirementsIdentified errors, issues and documented the defects. Technical SkillsHP Quality Center, SoapUI, SQL, XML, Windows, Linux, Unix, QTP. Understanding of C, C  SEP  Pay Range 81k - 102k, depending on experience.This role is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, trainingadvising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Release Manager and Configuration Engineering Manager as needed to maintain software functionality, quality, and conformance to business requirements.Essential Functions Creating new to company solutions to NPD, Process Engineering, IT, and Finance project requirements.Serve as SME in multiple systems - Sales Portal, Manufacturing RulesOracle, legacy - for internal team members external contacts.Function as Configuration Lead for major NPD or ERP projects.Creates and develops Config Engineering SOPs and systems.Collaborates with NPD, Product Management, Process Engineering, Supply Chain, Location personnel, Release Manager and Configuration Engineering Manager to understand, design and develop ERP product configuration code.Documents code development using Config Engineering SOPs and systems.Performs and documents unit and regression tests as directed by Release Manager.Monitors task assignments to support release readiness per Release Managers schedule.Minimum Qualifications Degrees, certifications, or technical training BABS in applicable major, or equivalent combination of education and directly applicable experience. Advanced Excel skills, knowledge of Engineering drawing practices, knowledge of manufacturing ERP systems practices, and knowledge of structured BOMs required.Minimum years of related experience 10 years of progressive experience, with at least 5 years of collaborative team experience in a customer-facing software environment. Fenestration industry experience is a strong plus.MITER Brands is an equal opportunity employer. MI Windows and Doors does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.