SummaryEnergetic worker with a broad range of customer service and team leader skills. Data Entry specialist adept at developing and maintaining databases. Highly skilled at creating effective organizational and filing systems. Dynamic Data Analyst trained in an IT environment who goes above and beyond given job responsibilities to achieve superior results and maintain company-wide integrity. HighlightsCertified in 10-keyTime managementMeticulous attention to detailResults-orientedSelf-directedExcellent communication skillsStrong problem solverFiling and data archivingHIPAA complianceAdvanced MS Office Suite knowledgeResourcefulStrong interpersonal skillsPleasant demeanorUnderstands grammarCustomer service-orientedAdvanced clerical knowledgeCritical thinker EducationFlorida State College at JacksonvilleJacksonville,FloridaExpected in2014 Associate of Arts Business Administration-GPA 3.60 GPAMember of Phi Theta Kappa Honor SocietyRecipient of 2014 Academic Achievement AwardCoursework in Marketing, Public Relations and Business Management ExperienceIron Mountain Incorporated-Data Entry OperatorEssex Junction,VT,08 2009-Current8,000 key strokes per hourTrained staff to operate new environmental health technologyVerified that information in the computer system was up-to-date and accurate.Processed confidential medical information.Identified and resolved system and account issues.Developed and created a more effective filing system to accelerate paperwork processing.Trained new employees and explained protocols clearly and efficiently.Provided base level IT support to company personnel.Troubleshot hardware issues and worked with service providers to facilitate repairs.Arizona State University-TutorTempe,AZ,03 2012-06 2012Tutored college level students in the fields of reading, writing and computers.Routinely met with students regarding in-class issues and learning interruptions to discuss solutions.Performed student background reviews to develop tailored lessons based on student needs.Taught Creative writing to a diverse class of 20 students.Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.Boys And Girls Club Of Northeast Florida-Volunteer MentorCity,STATE,08 2007-05 2008Coordinated after school tutoring hours to help students in need of extra attention.Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.Designed lesson plans focused on age and level-appropriate material.Developed interesting course plans to meet academic, intellectual and social needs of students.Consistently met schedules and deadlines for all illustration projects.Worked alongside the entire development team in an energetic and creative environment. Skills10-KeyCustomer ServiceData EntryMicrosoft Office Suite  SEP  We are looking for an experienced engineer who has participated in the entire Software Development Life Cycle and has knowledge of various architecture patterns and Agile methodologies. The ideal candidate should be able to communicate solution requirements and architecture with both technical and non-technical stakeholders. Excellent communication skills are also a must for this role.Responsibilities As a Senior Software Engineer, you will collaborate with business partners, solution architects, and other stakeholders on multiple projects as part of the Oracle Cloud team.You will lead projects or work streams, be accountable for your work and sometimes others, and provide process and standards advice in your area of specialization.Your responsibilities will include systems analysis, design, development, integration, enhancement, deployment, and application support for various applications.You will also manage the deployment of new modules, upgrades, and bug fixes.Develop new reports using Oracle Cloud Reporting applications.Provide technical direction and leadership routinely to other engineers while serving as a coach and mentor.Additionally, you will identify potential problems in design, quality, or operation and initiate corrective action, as well as identify opportunities to mitigate risk and improve performance and functionality effectively.Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field, or the equivalent combination of education, training, and experience.5 years of experience in Oracle Cloud Fusion Financials and Oracle Integration Cloud, Cloud InfrastructureSolutions, and Oracle Cloud EPM Application, as well as knowledge of BI Publisher Reports and OTBI Reports. Experience in integration development using Oracle integration cloud is a must, and knowledge in cloud migration and engineering cloud-centric environments is also required.Experience in SQL (Oracle or MS SQL) and in Agile software development practices, including SAFe, Scrum, JIRA, Peer Review, Git, and CICD.In addition, you should have knowledge and understanding of the end-to-end IT process, troubleshooting skills, and the ability to identify root causes of issues and provide solutions.Self-motivation and proactivity, advanced problem-solving, collaboration, critical thinking, team building, and presentation skills, as well as expert verbal, interpersonal, and written communication skills, are all essential.Preferred Qualifications Master s degree in Computer Science, Information Technology, or a related field.Experience with private, public, and hybrid cloud infrastructureKnowledge of Finance or Accounting and technical certifications for Oracle Cloud Applications and Oracle Cloud Infrastructure. FINRA RequirementsFINRA licenses are not required and will not be supported for this role.Work FlexibilityThis role is eligible for remote work up to three days a week.