Professional SummarySOFTWARE ENGINEER with over 5 years of professional software development experience in highly scalable backend systems, web development, and product management. Adept in critical thinking, advanced software proficiency, programming languages, and system design for enabling solutions with enhanced efficiency, faster time to market, as well as low operation costs. ACCOMPLISHMENTSCo-Authored 4 patents filed at USPTO.Invited to VMware Radio 2016 for a paper presentation on Geo Distributed Monitoring Systems.Certificate of Recognition awards at VMware.Successfully led 4 major projects at Amazon unblocking 100 internal customers and many retail initiates. SkillsShell ScriptingJava, C Testing, Troubleshooting and debuggingDocker, VMWare ESXI, vCenter, vCloudTeamwork, CollaborationDirector, Zabbix, LinuxAgile, ScrumHTML JavaScriptTestNG, JenkinsSQLPerformance and scalability optimizationObject-Oriented ProgrammingTechnical writingPython, R Shell scriptingRESTful Web ServicesAgileAPIC DebuggingDeliveryHTMLJavaJavaScriptLinuxDirectorObject-Oriented ProgrammingOptimizationPressProcessesPythonReal-timeRetailScrumSDLCShell ScriptingSoftware DevelopmentSQLTeamworkTechnical writingTroubleshooting Work HistorySOFTWARE DEVELOPMENT ENGINEER,04 2018toCurrentRing North Reading,MA,Working in platform team running the core of Amazon s retail business.Led development of multi-tenant, highly scalable software solutions.Engineered software release for efficient and highly scalable web solutions.Completed four major projects, from Press Release to Final Delivery covering all SDLC processes.Building solution with 30 adoption rate, handling 1.4 Million Transactions Per Second leading to 7- 9 improvement in backend requests for Amazon products including Amazon Music and Alexa.Carried out performance optimizations leading to IMR savings of approximately 7 or 10 Million.Ran campaigns for migrating close to 400 internal customers to improve platform availability and security.SOFTWARE DEVELOPMENT ENGINEER INTERN,05 2017to07 2017Leidos Holdings Inc. Camp Lejeune,NC,Responsible for requirements, analysis, design, and implementation of a stateless POST request service running the core of Amazon s retail business.Unblocked close to 40 key customers including Amazon s cart and checkout leading to the increased adoption rate of platform.MEMBER OF TECHNICAL STAFF,07 2013to08 2016Advance Energy Vancouver,,INDIADesigned and implemented Geo-distributed monitoring solution for real-time monitoring of various vCloud Air systems using open source technologies.Collaborated with an agile development team to build Java annotation-based framework for writing and orchestrating simple and efficient test libraries for RESTful API services.Built orchestration tools for system engineers across 6 teams performing load tests, stress tests, and writing user workflows for testing vCloud Air systems. EducationMaster of Science Computer Science, Twin Cities,Expected in2017toUniversity of Minnesota-,GPA GPA 3.82Bachelor of Engineering Computer Science, Bangalore,Expected in2013toBMSCE-,GPA GPA 8.9 SkillsShell ScriptingJJava, C TTesting, Troubleshooting and debuggingDDocker, VMWare ESXI, vCenter, vCloudTTeamwork, CollaborationDDirector, Zabbix, LinuxAAgile, ScrumHHTML JavaScriptTTestNG, JenkinsSSQLPPerformance and scalability optimizationOObject-Oriented ProgrammingTTechnical writingPPython, R Shell scriptingRRESTful Web Services,Agile, API, C , debugging, Delivery, HTML, Java, JavaScript, Linux, Director, Object-Oriented Programming, optimization, Press, processes, Python, real-time, retail, Scrum, SDLC, Shell Scripting, Software Development, SQL, Teamwork, Technical writing, Troubleshooting  SEP  Job Description Job Title Salesforce Communication Cloud Business AnalystJob Type Full-timeJob Location Remote (Across USA) Business Requirements Experienced in Salesforce Industries Communications cloud.10 years in SFDC, Certification a plus5 years of experience in Telecom domain solutioning for Quote to CashArchitect software solutions using Vlocity, Omnistudio,Salesforce API framework, and 3rd party APIs.Solution design of custom solutions on the Vlocity platformStrong understanding of Salesforces capabilities and limitations and can clearly communicate those to customers.Own overall architecture design and solutioning. Lead Solution discussion amp present solutions options toCustomer IT team amp Business onGuide the onsite-offshore development team in translating the solution Architecture into an ImplementationShould have a thorough understanding of Salesforce.com project lifecycle.Experience reviewing and documenting code.Knowledge on Source Control amp deployments to higher environments