Professional SummaryYoung professional with hands-on experience analyzing data and model structures for large companies, including the Telecom industry. Skilled Data Analyst and Business Consultant. Accomplished in problem solving, advising best solutions and improving business through data analysis. Experience leading teams and presenting projects. Committed to delivering best possible outcomes and consistently recognized for outstanding excellence on several projects. Highly regarded by peers and co-workers. Technical proficiency in BSCS IX, Cognos, BMC Remedy, Tableau, Putty, Image Now, Rstudio, Oracle, MYSQL, Java, HTML, Python, Shell and Pearl. Areas of ExpertiseData Analysis Visualization, Data Warehousing, Decision Modeling, Business Intelligence, Data Statistical AnalysisOperations Management, Project Leadership, Reporting Analysis, Client Management, Product Development,Change management ExperienceSenior Software Engineer,2004to2011The Hartford Peace Dale,RI,Analyzed Data and implemented functional strategy for Billing and Rating System, using Business Intelligence ETL Tools and led 24x7 OperationsTeam of 25 members for data modeling, system monitoring, kernel upgrades, job scheduling and administration Improved management decision effectiveness for a Telecom service provider in India by analyzing and managing data and configuringrating packages. Achieved weekly execution labor time savings of 10 hours by automating procedures and scripts. Managed billing operations for 22 states in India, consisting of 60 servers providing 24 7 support to 8 million subscribers by organizingand supporting online software operations both on-site and at remote data centers Improved incident resolution efficiency from 67 to 97 through more rigorous management and mentoring Achieved 99 System availability for 21 months, Awarded Client appreciation for multiple projects Decreased SLA by 27 , by assigning roles, tasks and deadlines to individuals and mapping expertise specialization. Improved testing quality outcome by enhancing and automating business scenarios developed test approach, plan and scripts Enhanced revenue and marketing departments customer satisfaction by brainstorming with subject matter experts to improve knowledgeof issues, requirements, expectations and business critical scenarios Worked closely with clients to analyze IT system requirements, clients information technology needs and their resources in order to planIT projects and fulfill clients expectations, Researched and documented existing business process for BSCS IX system Developed IT system specifications after evaluating customer s nature of work and business volume Led process-improvement focus groups as part of functional redesign for BSCS IX Customization system EducationMaster of Science Executive Management of Technology,Expected in2017toNew York University-Brooklyn,New YorkGPA Coursework Business Analytics, Managing Tech Change and Innovation, Economics Strategy, Tech Strategy, Organizational Behavior, Global Innovation.Bachelor of Engineering Electronics and Telecommunications,Expected in2012toMumbai University-Mumbai,MaharashtraGPA Coursework in Microprocessor, Microcontrollers, Data Encryption Decryption, Basic Fundamentals of Java C Skillsbuild computers, call center, closing, computer repair, customer service, electronics, team leader, listening, meetings, Excel, PowerPoint, Windows 7, Windows 8, Microsoft Windows XP, Microsoft Word, progress, sales, supervision, technical support, troubleshooting, Vista  SEP  As a Manager, you will be a key driver in building features and platform stability into Markforgeds cloud-based 3D printing solution. You will be responsible for entire feature sets and the people delivering them decomposition of requirements, hands-on implementation, cross-team coordination, and the career arc of a team of strong engineers. You will have a growth mindset, accelerating engineers career progression and hiring more team members. This is a playercoach role. Markforged strongly values individuals who use, understand, and love our product and want to see their efforts actively being used by their customers. The ideal candidate will have a proven track record of hands-on experience in managing and maturing teams and with a ship often mindset. What will you own? Manage and grow a team of 3-7 experienced engineers responsible for building full feature setsDrive technical decisions and be accountable for the delivery of solutions on initiatives they ownWork with engineers across the company to build new features at a large scaleImprove engineering standards, tooling, and processesPlan for the growth of Markforged s infrastructureWork directly with the Product team to own and manage their own teams roadmapGain experience using the latest generation of 3D printers and assist our team as we explore new ways to integrate machine features into the productComfortability commuting to our Waltham, MA HQ 2 daysweek Important Note Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100 of every box, versus men who apply if they hit roughly 60 . The point were getting at, it doesnt hurt to take a chance and apply! What you have 1 year experience in Engineering Management5 years experience in leading the design, execution, and shipment of high-quality features with strong Computer Science fundamentalsBachelor s degree in Computer Science or equivalentProven experience delivering under an AgileScrumKanban methodologyExperience with contemporary web development frameworks (Angular, React Redux, Node.js, etc.)Experience with cloud systems such as AWS or AzureKnowledge of performance optimization, parallelization, and distributed systemsExperience building APIs, Services, andor Scaling SystemsSignificant Experience with Schema Design and Query Optimization with SQLExcellent command of Javascript or TypeScriptHave excellent verbal written English communicationKnow your way around a UNIX shell Bonus Points Proficiency in writing Node applications and scaling them to support thousands of usersCan design and implement tooling and automation for clustering, scaling, monitoring, and alertingExperience with web-based visualization frameworks (Canvas, D3, Three.js, WebGL, and more)Experience with CADCAM software and 3D modeling librariesA huge plus for experience with 3D Printing Additive Manufacturing fulltime hybrid Why Markforged? Help us reinvent manufacturing. We are reinventing manufacturing so that engineers can build anything they imagine. We are one team that wins together! You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products. Perks Benefits For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts! Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employees skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence. To all recruitment agencies Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes. LH-RH1