Career OverviewDedicated, personable, and motivated secretary customer service representative. My focus is to maintain customer satisfaction and contribute to company success. I have extensive work experience in a variety of customer service settings such as hospitals, businesses and retail. Core StrengthsStrong organizational skillsActive listening skillsSharp problem solverCourteous demeanorEnergetic work attitudeTelephone inquiries specialistCustomer service expertInvoice processingAdaptive team playerOpening closing proceduresQuick learnerHave worked with many business specific computer programsData collectionData entryDocumentationEmailInternet researchSpeakingTelephone skillsMulti-tasking Educational BackgroundEmpire Beauty SchoolArvada,COExpected in2012 Obtained Cosmetology License Cosmetology-GPA Front Range Community CollegeDenver,COExpected in2009 Obtained CNA License Nursing-GPA Community College of DenverDenver,COExpected in2008 -GPA Completed necessary courses that contributed to nursing careerArvada High SchoolDenver,COExpected in2004 Obtained high school diploma Basic-GPA Work ExperienceTaco Bell-Secretary Customer Service Sales Data Base EntryGravette,AR,09 2012-06 2015Responsible for daily operations and overall finances of a small but busy satellite company, which includes, but is not limited to billing, budgeting, customer invoicing through QuickBooks, payroll, quarterly payroll and company taxes.Knowledge in word and excel spreadsheets.Created customer accounts, revising as necessaryDeveloped highly empathetic client relationshipsComputed accurate sales prices for purchase transactions.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to returnManaged quality communication and customer support for each client.Interacted with customers to follow-up on shipping statuses and expedited orders.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Guaranteed positive customer experiences and resolved customer complaints.Executed outbound calls to existing customerSmart Cow-ManagerCity,STATE,2011-04 2012Managed team of 3-4 employees.Served as mentor to junior team members.Took necessary steps to meet customer needs and effectively resolve food or service issues.Communicated clearly and positively with employees.Resolved customer complaints in a postive mannerAssisted in important decisions on new products and new employee hireQuickly and efficiently processed payments and made accurate change.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying traps.Exempla Lutheran Medical Center-Secretary CNA in Mom Baby UnitCity,STATE,08 2009-11 2011CNATook vital signs of mothers and newborns for a floor of up to 20 patients per shiftTook and recorded patients temperature, pulse and blood pressure.Performed 24 hr infant testing including PKU, hearing, and jaundiceWorked as part of team to ensure proper care and safety of myselfandpatient and newborns.Assisted physicians with the circumcision of newbornsAccurately identified patients with patient chart by verbalizing and checking patient bracelet.Cleaned and sterilized instruments and disposed of contaminated supplies.SecretaryAccurately documented all elements of inpatient information, discharge instructions and follow-up care.Managed smooth and effective communication among physicians, patients, families and staff.Handled incoming and outgoing correspondence, including mail, email and faxes..Screened telephone calls and inquiries and directed them as appropriate.Devised and maintained office systems to efficiently deal with paper flow.Organized personal and professional calendars and supplied reminders of upcoming meetings and events when necessary.Flexible and trained to fill-in as secretary in sister units such as Labor and DeliveryandNICU.Actively maintained strict confidentiality and safeguarded all patient-related information with HIPPA knowledge.Well trained in hospital specific computer programs such as Epic and CPN SkillsPatient-focused careExcellent interpersonal skillsCompassionate and trustworthy caregiverDetail-orientedEffectively interacts with patients and familiesMedical terminologyCharting and record keeping  SEP  Title Data EngineerLocation fully remote, however, priority is given to candidates local to Boston, MA Long Island, NY or Golden, COWork Model 12 month contract with extensions or conversions highly possiblePay Rate 58-68 an hour Day to DayA mid-sized telecom company is looking for a Sr Data Engineer to join their Business Intelligence Insights team. This team is responsible for all of the data migration, data clean up, data integration, and warehousing for the company. In this role, you will primarily be responsible for data migration and clean up in existing platforms as well as newly or soon to be integrated systems. It is necessary to be well versed in MS SQL, with the ability to import data, manipulate data and put it back in, querying, and building indexes. It is also crucial to be versed with SSIS to load and validate dimensions and measures. Lastly, it will be important for this person to have exposure and understanding of Salesforce - ability to import data, query data, get data out of Salesforce, and use SOQL. This position is currently slated as a 12 month contract, with possibility to extend or convert to an FTE. This role is offering a pay rate of 58-68hr. During the contract period, health benefits and a 401k are offered by Insight Global. Priority is given to candidates sitting in Boston, Colorado, or Long Island, however the role is fully remote. If you re interested, please apply today! Must Haves7 years of Data Engineering experience5 years of experience with MS SQL or SOQLExperience with ETL tools, specifically SSISFamiliarity and understanding of Salesforce PlussesOracle or Postgress experienceTalend, Matillion, or similar tool