SummaryHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Professional Experience05 2014toCurrentSoftware Engineer of IoT CloudBelvedere Trading Boulder,CO,ChinaI work on the Salesforce IoT Cloud, a massively scalable event processing engine for realtime engagement and analytics.My main focus is that design and implement clusters provision and management for IoT cloud.1. Provision and manage AWS and Heroku resource, heavily involving Cloudformation, EC2, Auto-scaling and ELB, etc.2. Deploy micro-services, manage versioning, upgrading IoT platform properly, scale up and scale down micro-services when necessary. Micro-services that we support use Kafka, Storm, Spark, Cassandra, Kubernetes and so on.3. Find the best practice to store sensitive and critical information, for example, auth token, client secret.4. Customize platform when business needs dynamically, involving Jessicatabase migration, kafka migration, Cloudformation infrastructure upJessicate.We are now co-hosting workloads across 10K customers, batch transforming 100MM rows of user Jessicata Jessicaily and real-time ingests 7 TB of events Jessicaily, 80 MB s sustained.02 2014to05 2014Software EngineerLocket City,STATE,Locket is lock screen app that will display image, content based your interests. It was selected by Google as one of Best apps of 2014 .I was mainly focusing on backend development, including intelligent content generation and display.05 2013to08 2013Machine Learning Developer (Intern)British Broadcasting Corporation (BBC) City,STATE,1. Developed a face detection and recognition program in Java, implementing machine learning algorithms,e.g., eigenfaces (PCA) and fisherfaces (LJessica) 2. Applied text mining techniques to subtitles to assist the facial identification of actors in TV programs 3. Achieved up to 98 accuracy rate on stanJessicard face Jessicatabases, e.g., ORL. EducationExpected in2013totoMaster of Science Computational Statistics Machine LearningUniversity College London-London,GPA Expected inJun 2010totoBachelor of Science Electronic Commerce ComputingUniversity of Liverpool-Liverpool,GPA Technical SkillsProgramming Java, Python, JavascriptBuilding tool Gradle, MavenOps related Puppet, Ansible, Saltstack, Docker, Kubernetes, Jenkins, BashOthers AWS, Hibernate, Postgres  SEP  Title Business AnalystLocation Santa Clara, CA Minimum Degree Required bachelor s degreePMP certification Duties Engage with Product Managers to intimately understand and support documenting product requirements.Partner with Product Managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.Assist in documenting cross-functional business requirements and develop user stories.Define and standardize processes and playbooks for Product Managers to improve time to define product options regarding key decision points in the process.Build consensus from cross-functional leads on business requirements.Capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics Define the set of strategic, core and support processes that transcend functional and organizational boundaries identify and describe external entities such as customers, suppliers, and external systems that interact with the business and describe which people, resources, and controls are involved in the processes. Partner with QA team to leverage automation for items such as regression testing to improve overall quality when projects are ready for UAT.Work with business partners and product managers to define test scenarios for UAT.Manage UAT execution, coordinate between business testers and IT development teams.Document test results and ensure timely execution and sign-off of test scenarios. Skills 5 years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner Experience with process documentation, automation and digital transformations impacting Partners, Channels and distributors Experience modeling business processes using a variety of tools and techniques Demonstrated working knowledge of systems supporting high technology business processes for PartnersChannelsDistributors like Partner Onboarding, Deal Registration, Partner Programs etc., Expert in writing User Stories, converting business requirements to User Stories for development.The ability to act as liaison conveying information needs of the business to IT and data constraints to the business applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery Experience with Confluence and JIRA is highly desired Prior experience with Salesforce, Steelbrick CPQ, or Salesforce PRM desired Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies Exceptional communication skills and the ability to communicate appropriately at all levels of the organization this includes written and verbal communications as well as visualizations A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus good working knowledge of Google Suite of Productivity Tools. Thank youJassiejassie rootshellinc.com