SummarySelf-motivatedAccountant offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge. SkillsAccounts receivable professional SkillsSales Software Salesforce.com, TapScanPublic Relations Software Bacon s Mediasource, FactivaDesktop Publishing Software Photoshop, Illustrator, HTML ExperienceAccountant,03 2010-CurrentTaylor Corp Arden Hills,MN,Executed accounts receivable reporting enhancements and reconciliation procedures.Evaluated accounting requirements during discovery meetings with potential clientsReceived, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.Customer Service Rep,05 2007-03 2010Interim Healthcare La Verne,CA,Excelled in exceeding daily credit card application goals.Worked as a team member performing cashier duties, product assistance and cleaning.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Store Manager,06 2005-04 2007Tempur-Pedic Meridianville,AL,Created training manuals targeted at resolving even the most difficult customer issues.Successfully managed the activities of number team members in multiple locations.Monitored the daily activities of number customer support teams.Interviewed, hired and trained new quality customer service representatives. Education and TrainingBachelor of Science Accounting,Expected in2009-Kaplan University-Miami,FLGPA Status-Accounting  SEP  This position requires US Citizenship or Green Card work authorization status Must Haves Experience facilitating communication between technical teams and business stakeholders to ensure that projects align with organization goals and deliver value.Experience gathering and analyzing business process requirements and proposing solutions. Strong understanding of business process modeling, analysis techniques, and process improvement methodologies.5 years in a Business Analyst role Experience in an Agile team environment Plusses RPA Development experience Familiarity with RPA platforms and tools Day to Day Insight Global is seeking a Senior level Business Analyst to join the team of a large electric utility company in Oklahoma City, OK. This individual will be joining the Automation and Productivity team. The main responsibilities of this role will be gathering and analyzing requirements, facilitating communication between internal stakeholders and RPA developers, documenting business processes, and assisting the implementation of projects to improve processes and systems