SummaryDedi100 Montgomery St. 10th Floorted Health 100 Montgomery St. 10th Floorre Administrator at improving team productivity, policies, clini100 Montgomery St. 10th Floorl processes, and performance improvement to maintain sustainability, and lowering Readmissions, Length of Stay, and Adverse Events. Patient- Centered focus on all administrative, clini100 Montgomery St. 10th Floorl, and data- driven proficiencies. Helpful, positive, and effective team builder and participant. SkillsInformation System StrategyPatient 100 Montgomery St. 10th Floorre InitiativesQuality ImprovementWorkflow EfficiencyClini100 Montgomery St. 10th Floorl ProcessLean PerformanceSurvey Readiness and PreparednessDashboard ManagementProblem ResolutionContractsPolicies, Procedures, and ComplianceSupervision LeadershipRelationship BuildingPlanning OrganizingMicrosoft OfficeData ManagementTeam Management ExperienceClini100 Montgomery St. 10th Floorl Data Analyst,01 2022toCurrentNorthwell Health Port Jefferson,NY,Collected, recorded and analyzed performance data and metrics related to reimbursement for Residents, Intensivists, and Hospitalists.Worked closely with the Director of Quality, Infection Prevention, Chief Medi100 Montgomery St. 10th Floorl Officer, Patient Experience Leadership, Human Performance, and many other department executives.Collaborated with leadership in multiple departments to drive clini100 Montgomery St. 10th Floorl process change initiatives. Clini100 Montgomery St. 10th Floorl Improvement Council.Analyzed information systems and appli100 Montgomery St. 10th Floortions and identified specifi100 Montgomery St. 10th Floortions and metrics for PI projects, with accordance to QAPI.Supported development and appli100 Montgomery St. 10th Floortion of strategic vision for company-wide information system improvements and growth.Drafted training materials, presentations, manuals and SOPs to support informatics policies and procedures.Utilized advanced knowledge of clini100 Montgomery St. 10th Floorl processes and related technology to optimize company health information processes and procedures.Implemented policies and practices to foster patient data privacy and confidentiality.Collaborated in multi-disciplinary teams for survey readiness.Participated and delegated for surveys CDPH, TJC, DMH, DNV, THK THA, 100 Montgomery St. 10th Floorrdiology, Chest Pain, Maternity, GACH.Ensured compliance and correcting TJC findings.Created and managed dashboards on Tableau, Excel, and Premier.Reviewed Medi100 Montgomery St. 10th Floorl Charts for Readmissions 100 Montgomery St. 10th Floorses.Worked with Nursing Informatics on NDNQI, Patient Throughput, and ED performances.Collaborated and designated resources for obtaining Magnet Status.Analyze and report out public reporting for CMS 5-Star, VBP, IPFQR, OQR, and many others.Professional Development Leader,11 2020to12 2021Houston Methodist Pearland,TX,Designed training schedules for new and existing nursing students, physician assistant students.Analyzed training needs to develop new programs or modify and improve existing.Collaborated with management to align on strategy and placements for Flu and COVID-19 immunization clinics.Directed and managed immunization clinics. Ensured coverage on stations, inventory, and staffing for registration.Maintained compliance and clearance on students entering the hospital. Badges, security, IT, background checks, and nursing class requirements,Worked closely with school directors and leadership to place students.Built relationships with nursing schools. Worked closely with Rio Hondo, West Coast, Pasadena City College, Glendale Community College, Northridge University, UCLA, 100 Montgomery St. 10th Floorl State Long Beach, 100 Montgomery St. 10th Floorl State LA Nursing Programs.Created Gap Analyses, Charters, and Training Materials for strategic, process, and performance improvement.Coordinator,05 2018to11 2020Columbia University New York,NY,Enhanced performance through collaboration with diverse teams.Guided employees in handling difficult or complex problems.Interpreted and explained work procedures and policies to employees.Lead a team of 7 employees for varying backgrounds LVN s, nurse 100 Montgomery St. 10th Floorre managers, RN s, patient representatives, MA s in the Neurology Department.Reviewed time-off, availability, schedules, and ensured coverage.Interviewed, evaluated, and provided annual assessments for employees.Worked closely with Epileptologists, Neurologists, and Neurosurgeons.Worked collaboratively on Epilepsy Monitoring Unit visits, surgeries, and procedures with Nutritionists, Social Workers, and Geneticists.Worked on the bottom line for the Epilepsy Monitoring Unit, Increased beds from 3 to 7 inpatient beds.Patient Services Representative,01 2018to05 2018Stillwater Medical Center Stillwater,OK,Accessed patient information through various software appli100 Montgomery St. 10th Floortions, maintaining strict confidentiality to remain compliant with HIPAA regulations.Documented and managed patient information in computer system.S100 Montgomery St. 10th Floornned completed forms, identifi100 Montgomery St. 10th Floortion and insurance 100 Montgomery St. 10th Floorrds, maintaining patient documents folder.Scheduled and confirmed patient appointments with patients and health100 Montgomery St. 10th Floorre professionals.Obtained insurance verifi100 Montgomery St. 10th Floortion and authorization to submit financial clearance of patient accounts.Ran credit 100 Montgomery St. 10th Floorrd batches and balanced deposits on daily basis.Explained policies, procedures and services to patients.Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible 100 Montgomery St. 10th Floorre.Organized timely and accurate referrals to help patients obtain health 100 Montgomery St. 10th Floorre services and access available resources.Counseled patients on potential financial liabilities and payment requirements.Drafted edu100 Montgomery St. 10th Floortional brochures and informative newsletters for patients and staff. Education and TrainingBachelor of Science Health100 Montgomery St. 10th Floorre Administration,Expected into100 Montgomery St. 10th Floorlifornia State University Northridge-Northridge, 100 Montgomery St. 10th Floor,GPA Dean s List3.65 GPA100 Montgomery St. 10th Floorlifornia Highway Patrol ScholarshipAdditional Coursework in Health100 Montgomery St. 10th Floorre Leadership, Economy, Geriatric 100 Montgomery St. 10th Floorre, Public Health, Biostatistics, Legal Health, IT and Informatics.Member of Health100 Montgomery St. 10th Floorre Administration Honor SocietyAlpha Gamma Alpha Public RelationsMaster of Science Health Administration,Expected intoUniversity of Southern 100 Montgomery St. 10th Floorlifornia-Los Angeles,100 Montgomery St. 10th FloorGPA Honor Roll3.9 GPAPresident of the ClassResidency 100 Montgomery St. 10th Floorndidate, Health Administration  SEP  Cloud and Things is a leading provider of IT solutions in the public sector. We are dedicated to delivering results and solving complex challenges for our clients. We are looking for individuals who are passionate about making a difference in the world, who are driven by a sense of purpose, and who are committed to excellence. Our team thrives on collaboration, innovation, and delivering high-quality projects that have a significant impact on the public sector s IT landscape. We are seeking experienced Business Analysts for Level III positions with a strong background in leading complex projects and a focus on system requirements analysis. As a Business Analyst, you will play a crucial role in understanding business needs, gathering requirements, and contributing to the successful implementation of projects. You will collaborate closely with cross-functional teams and assume a leadership role to ensure that project planning, design, and delivery align with business objectives. DutiesLead and participate in requirements gathering sessions, facilitating discussions to capture client-focused needs.Analyze gathered requirements to identify key insights and prioritize system requirements for continuous integration and deployment.Utilize your expertise to validate and document system requirements that align with best-fit technology solutions.Manage and identify system requirements with a focus on areas such as eligibility, enrollment, case management, payment, claims, and recoupments.Document system requirements for mainframe modernization projects across multiple complex functional domains.Conduct thorough business process analysis and optimization within technology environments, documenting current As Is states and proposing innovative To Be states.Develop comprehensive requirements documentation, including use cases, screen prototypes, and specifications, adhering to established templates and using tools like Blueprint Storyteller.Facilitate meetings and workgroups to foster collaboration and ensure a comprehensive understanding of requirements. Basic QualificationsAt least 7 years of experience on complex projects, with a minimum of two (2) years in a leadership role as a Business Analyst.At least 7 years of client-focused business and requirements analysis experience, including leading requirements gathering sessions and preparing technology proposals based on elicited requirements. Preferred SkillsProfound experience in managing, identifying, documenting, and validating system requirements in areas like eligibility, enrollment, case management, payment, claims, and recoupments.Expertise in identifying, documenting, and validating system requirements within mainframe modernization projects encompassing multiple intricate functional domains.Strong aptitude for business process analysis and optimization in technology environments, with an ability to document As Is and To Be states.Extensive proficiency in creating comprehensive requirements documentation, including use cases, screen prototypes, and specifications, using tools like Blueprint Storyteller.Demonstrated capability in facilitating meetings and workgroups to enhance collaboration and requirement understanding. Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.