SummaryDedi100 Montgomery St. 10th Floorted Health 100 Montgomery St. 10th Floorre Administrator at improving team productivity, policies, clini100 Montgomery St. 10th Floorl processes, and performance improvement to maintain sustainability, and lowering Readmissions, Length of Stay, and Adverse Events. Patient- Centered focus on all administrative, clini100 Montgomery St. 10th Floorl, and data- driven proficiencies. Helpful, positive, and effective team builder and participant. SkillsInformation System StrategyPatient 100 Montgomery St. 10th Floorre InitiativesQuality ImprovementWorkflow EfficiencyClini100 Montgomery St. 10th Floorl ProcessLean PerformanceSurvey Readiness and PreparednessDashboard ManagementProblem ResolutionContractsPolicies, Procedures, and ComplianceSupervision LeadershipRelationship BuildingPlanning OrganizingMicrosoft OfficeData ManagementTeam Management ExperienceClini100 Montgomery St. 10th Floorl Data Analyst,01 2022toCurrentNorthwell Health Port Jefferson,NY,Collected, recorded and analyzed performance data and metrics related to reimbursement for Residents, Intensivists, and Hospitalists.Worked closely with the Director of Quality, Infection Prevention, Chief Medi100 Montgomery St. 10th Floorl Officer, Patient Experience Leadership, Human Performance, and many other department executives.Collaborated with leadership in multiple departments to drive clini100 Montgomery St. 10th Floorl process change initiatives. Clini100 Montgomery St. 10th Floorl Improvement Council.Analyzed information systems and appli100 Montgomery St. 10th Floortions and identified specifi100 Montgomery St. 10th Floortions and metrics for PI projects, with accordance to QAPI.Supported development and appli100 Montgomery St. 10th Floortion of strategic vision for company-wide information system improvements and growth.Drafted training materials, presentations, manuals and SOPs to support informatics policies and procedures.Utilized advanced knowledge of clini100 Montgomery St. 10th Floorl processes and related technology to optimize company health information processes and procedures.Implemented policies and practices to foster patient data privacy and confidentiality.Collaborated in multi-disciplinary teams for survey readiness.Participated and delegated for surveys CDPH, TJC, DMH, DNV, THK THA, 100 Montgomery St. 10th Floorrdiology, Chest Pain, Maternity, GACH.Ensured compliance and correcting TJC findings.Created and managed dashboards on Tableau, Excel, and Premier.Reviewed Medi100 Montgomery St. 10th Floorl Charts for Readmissions 100 Montgomery St. 10th Floorses.Worked with Nursing Informatics on NDNQI, Patient Throughput, and ED performances.Collaborated and designated resources for obtaining Magnet Status.Analyze and report out public reporting for CMS 5-Star, VBP, IPFQR, OQR, and many others.Professional Development Leader,11 2020to12 2021Houston Methodist Pearland,TX,Designed training schedules for new and existing nursing students, physician assistant students.Analyzed training needs to develop new programs or modify and improve existing.Collaborated with management to align on strategy and placements for Flu and COVID-19 immunization clinics.Directed and managed immunization clinics. Ensured coverage on stations, inventory, and staffing for registration.Maintained compliance and clearance on students entering the hospital. Badges, security, IT, background checks, and nursing class requirements,Worked closely with school directors and leadership to place students.Built relationships with nursing schools. Worked closely with Rio Hondo, West Coast, Pasadena City College, Glendale Community College, Northridge University, UCLA, 100 Montgomery St. 10th Floorl State Long Beach, 100 Montgomery St. 10th Floorl State LA Nursing Programs.Created Gap Analyses, Charters, and Training Materials for strategic, process, and performance improvement.Coordinator,05 2018to11 2020Columbia University New York,NY,Enhanced performance through collaboration with diverse teams.Guided employees in handling difficult or complex problems.Interpreted and explained work procedures and policies to employees.Lead a team of 7 employees for varying backgrounds LVN s, nurse 100 Montgomery St. 10th Floorre managers, RN s, patient representatives, MA s in the Neurology Department.Reviewed time-off, availability, schedules, and ensured coverage.Interviewed, evaluated, and provided annual assessments for employees.Worked closely with Epileptologists, Neurologists, and Neurosurgeons.Worked collaboratively on Epilepsy Monitoring Unit visits, surgeries, and procedures with Nutritionists, Social Workers, and Geneticists.Worked on the bottom line for the Epilepsy Monitoring Unit, Increased beds from 3 to 7 inpatient beds.Patient Services Representative,01 2018to05 2018Stillwater Medical Center Stillwater,OK,Accessed patient information through various software appli100 Montgomery St. 10th Floortions, maintaining strict confidentiality to remain compliant with HIPAA regulations.Documented and managed patient information in computer system.S100 Montgomery St. 10th Floornned completed forms, identifi100 Montgomery St. 10th Floortion and insurance 100 Montgomery St. 10th Floorrds, maintaining patient documents folder.Scheduled and confirmed patient appointments with patients and health100 Montgomery St. 10th Floorre professionals.Obtained insurance verifi100 Montgomery St. 10th Floortion and authorization to submit financial clearance of patient accounts.Ran credit 100 Montgomery St. 10th Floorrd batches and balanced deposits on daily basis.Explained policies, procedures and services to patients.Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible 100 Montgomery St. 10th Floorre.Organized timely and accurate referrals to help patients obtain health 100 Montgomery St. 10th Floorre services and access available resources.Counseled patients on potential financial liabilities and payment requirements.Drafted edu100 Montgomery St. 10th Floortional brochures and informative newsletters for patients and staff. Education and TrainingBachelor of Science Health100 Montgomery St. 10th Floorre Administration,Expected into100 Montgomery St. 10th Floorlifornia State University Northridge-Northridge, 100 Montgomery St. 10th Floor,GPA Dean s List3.65 GPA100 Montgomery St. 10th Floorlifornia Highway Patrol ScholarshipAdditional Coursework in Health100 Montgomery St. 10th Floorre Leadership, Economy, Geriatric 100 Montgomery St. 10th Floorre, Public Health, Biostatistics, Legal Health, IT and Informatics.Member of Health100 Montgomery St. 10th Floorre Administration Honor SocietyAlpha Gamma Alpha Public RelationsMaster of Science Health Administration,Expected intoUniversity of Southern 100 Montgomery St. 10th Floorlifornia-Los Angeles,100 Montgomery St. 10th FloorGPA Honor Roll3.9 GPAPresident of the ClassResidency 100 Montgomery St. 10th Floorndidate, Health Administration  SEP  Position Senior Business Analyst (Production Support)Location Remote East CoastJob Type Direct Hire Job DescriptionThe Sr. Business Analyst elicits, analyzes, specifies, and validates the needs of business stakeholders. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. Business Analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. The Sr. Business Analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within the portfolio they support. Core ResponsibilitiesEvaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.Lead ongoing reviews of business processes and develop optimization strategies.Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.Prepare business cases which define potential benefits, options for achievingthese benefits through development of new or changed processes, and associated business risks.Assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.Prepare effort estimation.Perform requirements analysis. Document and Communicate the results of the analysis.Translate business requirements into functional requirements in a clear manner that is comprehensible to developersthe project team.Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Develop and utilize standard templates to accurately and concisely write requirements specifications.Create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers andor the project team.Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.Select, adopt and adapt appropriate business analysis methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterativeagile) approaches.Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.Provide leadership, training, coaching, and guidance to junior staff.Collaborate with ITS teams and business partners to evaluate and prioritize work.Triage and analyze incidents and problems. Provide clear analysis results including business impact.Assist test analyst(s) with testing duties as necessary.On-Call andor after-hours work required.Essential CompetenciesProfessionalismPersonal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients Skill QualificationsRequired Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentExceptional analytical and conceptual thinking skillsAbility to influence stakeholders and work closely with them to determine acceptable solutionsExcellent documentation skillsFundamental analytical and conceptual thinking skillsExperience creating detailed reports and giving presentationsExcellent planning, organizational, and time management skillsAbility to create systematic and consistent requirements specifications in both technical and user-friendly languageExceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredAbility to translate business requirements of packaged solutionsAbility to research and understand packaged solution upgrades both minor and major. Translates the technical upgrade documentation into business terms the end-user can understand to make decision on. Makes recommendation on these upgrades.Experience in in Agile, Waterfall, and Hybrid environmentsUnderstanding of application development and software development life cycle conceptsEffectively participates in teams and moves the team toward completion of goalsSystemsTechnical Knowledge Basic Technical understanding of the digital platform, cloud applications, web services, server-side components and APIsData analysis skills including ability to perform ad hoc SQL queriesCompetency in Microsoft applications including Word, Excel, PowerPoint Visio and Outlook Education and Experience Qualifications Required BS or BA with emphasis in computer science, information systems or business administration7-10 or more years related work experience as a business analystPreferred Certification of Competency in Business Analysis (CCBA) andor Certified Business Analysis professions (CBAP) preferred