SummaryHighly proficient Business Analyst with 5 year experience and technical acumen complemented by extensive project management and CRM experience Performed requirements analysis to capture different components of on-line business applications (Web based) used by product managers using waterfall and Agile metClairedology Extensively involved in designing, documenting, testing and deploying enhancements to custom objects, workflows, alerts, reports and dashboards within Salesforce HighlightsMicrosoft Office, MS Project, MS Visio, SPSS, Adobe PClairetosClairep, SQL, Java, Mixpanel ,Google Analytics, SharePoint, Oracle ATG, IBM WebSphere Commerce, JIRA Diagramming Business Process Diagramming using flow charts, Use Case Diagrams, UML Certificate Level C technician for accounting Experience02 2015toPresentSalesforce Business Data AnalystBombardier Wichita,KS,Canopy provides Medical Online Spanish Training program and medical translator app for healthcare providers to improve.communication with non-English patients.Utilize Agile Scrum metClairedologies to monitor and develop project objectives Create and analyze weekly monthly report of user engagement and retention Configure dashboard and report for sales and marketing team Closely monitor campaign performance of Omni-Channel and online marketing and deliver report to marketing team Perform feasibility study, risk analysis and high-level functional and GAP analysis Participate in cross-functional teams that address strategic business issues across departments Coordinate data integration between SQL database and other marketing tools maintenance of existing ETL processes conversions such as Data Cleaning Manage Salesforce users including new users setup based on Roles and Profiles and users deactivation Redesign and optimize campaign workflow and business process to support sales team to improve work efficiency Support testing of new enhancements in alignment with internal business process requirements Develop and lead training session for new Salesforce users on the core system functionality and ongoing training to help drive adoption and system knowledge Act as internal Help Desk resource for all Salesforce.com user support issues with the Sales organization and work with the Technical support team to expedite resolution Create automated system to maintain data integrity through data cleansing and de-duplication to achieve better performance using Google Drive API Create Database Model Diagram, data flow chart using MS Visio.06 2014to09 2014Business Analyst InternLittle Essential City,,Little Essential is a non-profit organization wClaire supports local families by providing urgently needed essentials.The project.is to create a CRM system to enhance engagement with donors.Admin users can use this system to maintain donor.information, and get reports of fund raising status.Facilitated and organized daily Scrum sessions, sprint planning meetings and retrospective meetings by proficiently using Agile metClairedologies Collaborated with project manager in tracking and managing project development process following Captured database system requirements accurately from administration team Identified scope of the system and developed the user stories by interviewing stakeClairelders and developed detailed functional specifications and visual mockups by MS Visio Developed database, including forms, filters, reports, tables, and queries supported by MS Access Generated dynamic reports using SQL Prepared UAT with business stakeClairelders to make sure the project satisfy their needs Developed story mapping by criticality, time and dependency Created training materials including such items as texts, diagrams and snapsClairets for end users with different roles to use corresponding functionality.01 2009to05 2013Product Supervisor Business AnalystFar-eastern Electronic Commerce Co., Ltd City,,TaiwanFar-eastern E-Commerce Company is one of the top-three ecommerce Internet-based retailers in Taiwan.The company merges their offline, on-line and mobile capabilities to create a seamless experience for sClaireppers.Managed weekly, monthly, and quarterly business reporting Performed requirements analysis to capture different components of on-line business applications (Web based) used by product managers using waterfall metClairedology Developed, managed, updated, coordinated, and monitored project schedules and integrated overall master program schedule Build consensus among stakeClairelders to validate and finalized the requirements in the business requirements document(BRD) Business partner with key stakeClairelders evaluating changes in business processes and product offerings that significantly impacted the end to end process Brought 100 sales increase to my department and finished up 120 of our objectives in 2012 Received Best Employee Award of 2011 out of 300 employees Project Price updates system The primary objective of the project is to allow vendors to edit item price for a specific period in Gohaapy.com sClairepping portal.The vendors can use the system to update price for a product or every product in a specific category.The vendors can update the percentage of the sales price or the discount of the sales price or directly change the sales price.Implemented the project using the Waterfall MetClairedology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC) Worked as facilitator conducting Joint Application Development (JAD) session meeting Built consensus among stakeClairelders to validate and finalize the requirements in the Business Requirements Document Planned and defined business requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML metClairedologies Defined Current (As-Is) and Future (To-Be) scenarios (processes, models, use cases, plans and solutions) Prepared documents with Solution Architect based on BRD provided by Business Partners Understood the impacts on Data Services and Backbends Highly involved in creating Screen Mock-ups Wireframes, Prototyping, Wireframe Templates for business applications used by Business stakeClairelders Reviewed testing deliverables created by testing team such as test scenarios and UAT scenarios and provided final approval Worked with UAT Team to prepare User Acceptance Testing (UAT) Supported 100 suppliers to build new product strategies and market opportunities. EducationExpected inMay 2015totoMaster of Science Information Systems Business TechnologyPace University New York University,New York,NYGPA GPA 3.94Information Systems GPA 3.94 Business TechnologyExpected inDec 2008totoBachelor of Administration ManagementAthabasca University,Alberta,GPA Management Skillsaccounting, Adobe PClairetosClairep, Agile, API, Application Development, Architect, Business Process, business processes, C, charts, Chinese, com, CRM, data integration, Database, E-Commerce, ecommerce, edit, Fluent in English, English, ETL, feasibility study, forms, functional, fund raising, Google Analytics, Help Desk, Java, managing, marketing, market, meetings, MS Access, Microsoft Office, MS Project, SharePoint, online marketing, Oracle, processes, profit, project development, Prototyping, reporting, requirements analysis, risk analysis, Sales, Scrum, SDLC, Software Development, Spanish, SPSS, SQL, stories, strategic, tables, Technical support, user support, technician, training materials, translator, UML, Visio, IBM WebSphere, workflow  SEP  Provides analysis to different functions such as ManufacturingOperations, SIOP, Sales, Customer Service, Sourcing, Finance, Digital and management of the entire business in reviewing, analyzing, documenting and validating user requirements, applications and processes. Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business growth in the current and new revenue streams. Key Responsibilities Gathers and evaluates data from multiple sources. Analyzes, reconciles and identifies measurable opportunities for improvement. Identifies and implements audit processes to ensure data issues are identified, tracked, reported and resolved in a timely manner. Develops and maintains processes to continuously monitor data quality and integrity across the business. Creates and maintains workflows and approval processes based on internal stakeholder requirementsActs as subject matter expert for new processes, KPIs, and data management. Collaborates with external and internal customers to analyze information needs and functional requirements. Partners with various leaders to design optimal solutions that meet the business needs of our internal and external customers. Coordinate with different functional teams to implement models and monitor outcomes. Develop processes and tools to monitor and analyze model performance and data accuracy. Develop custom data models and algorithms to apply to data sets. Mine and analyze data from company databases and web platforms to drive optimization and improvement of product development, marketing techniques and business strategies. Assess the effectiveness and accuracy of new data sources and data gathering techniques. Professional ExperienceQualifications Have at least 3-5 years of experience as Data Analyst or a related field. Candidate must possess at least a Bachelors Degree. Detail oriented and accurate. Proficient in MS Excel (including pivot tables). Strong analytic skills related to working with structured and unstructured datasets. Flexible, able to work on own initiative, deal with more than one project at a time, can work under pressure and tight deadlines, and prioritize tasks accordingly. Very good communication skills, verbal and written. Self-starter and a strong team player. Sophisticated problem-solverHigh knowledge of Power BI or similar analytics toolsStrong knowledge of Google Analytics, Adobe Analytics or other web analytics platforms. Python andor R language experienceSolid experience building Microsoft Power Apps and in Power AutomateExperience in visualizationStrong understanding of SQLOracle Knowledge Benefits Medical, Dental, Vision and Prescription Drug CoverageSpending accounts (HSA, Health Care FSA and Dependent Care FSA)Paid Time Off and Holidays401k Retirement Plan with Matching Employer ContributionsLife and Accidental Death Dismemberment (AD D) InsurancePaid LeavesTuition Assistance About Regal Rexnord Regal Rexnord Corporation (Regal Rexnord) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a 7.2B company with 36,000 associates globally. You may not know it, but Regal Rexnord impacts your life every day. The companys products enable the fans in HVAC systems that keep us comfortable the power source that keeps smart buildings running the agricultural and food service equipment that keeps us fed and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used. Regal Rexnords business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the companys commitment to sustainability. The companys industrial powertrain and automation solutions offerings are an important part of the company s growth strategy. The companys strategy includes leveraging 8020 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions. Equal Employment Opportunity Statement Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexgender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. Notification to Agencies Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ( Regal Rexnord ) do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.