SummarySoftware Quality Assurance (QA) Engineer Years of QA testing experience with proven ability in both team working and individual testing environments. Self-motivated, details oriented, effectively working across multiple projects under pressure meeting tight release schedules. Extensive knowledge of QA processes, QA methodologies and Software Development Life Cycle (SDLC). Passion for product quality, proven bug detection, regression, and troubleshooting root cause skills. Hands-on experience testing Windows, Linux and Mac OS X operating systems. Expertise in testing web and mobile device applications, and in automation. Exposure to Python. Solid experience testing consumer electronics, computer accessories and software applications, including WLAN networking products, Mobile and Bluetooth wireless devices. SkillsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions Education and TrainingIT Bridge Computer Training CenterSanta Clara,CAExpected in Certificate, Fiery Certified Expert, EFI Fiery Global Training University, Fremont, CA Certificate, Software QA Testing -GPA Communication University of ChinaBeijing,Expected in B.A Media Arts-GPA Media Arts ExperienceAmazon Lab126-Sr. Software QA EngineerSan Francisco,CA,01 2011-01 2017Tested EFI s flagship product Fiery digital print servers, both Windows and Linux based, including web applications, printer drivers, and software utilities.Executed Python based automation scripts for performance and stress testing on a daily basis.Reported and tracked defects with JIRA.Always provided very detailed and clear defect reproduction steps.Worked closely with developers for root cause analysis and issue resolution.Responsible for fix verification and regression testing.Collaborated with developers, program managers and OEM partners to track project progress, identify potential release blockers and provide mitigation plan.Responsible for defining test strategies.Developed test plans and test cases based on feature requirement and functional specifications.Developed and performed testing of EFI web-based online application Premier Cloud printing application PrintMe and Java based utility Web Tool.Tested Fiery driven printer application Direct Mobile Printing (DMP) on Apple iOS devices, iPhone and iPad.DMP allows users to print document using their mobile devices from everywhere.Tested with 3rd party Bluetooth devices to print files to network printers.ELECTRONICS FOR IMAGING EFI-Product QA EngineerCity,STATE,01 2006-01 2011Tested various Fiery components for each product release.Reported, regressed, and tracked defects with Siebel database.Responsible for reproducing OEM and field sustaining issues and verifying fixes.Executed automated functional, stress, and compatibility testing with Python scripts and internal automation tool.Performed globalization and localization testing on EFI Fiery components, applications and utilities, such as PS Printer Drivers, Command Work Station, VDP, Hot Folder, Fiery Remote Scan, etc.Set up testing environment and installed new builds on servers interfacing with OEM s network printers.Installed printer drivers and Fiery utilities on Windows and Mac clients performed functionality and compatibility tests with Fiery Servers.Validated Fiery s mobile printing features on Apple products (iPhone, iPod and iPad).LOGITECH-Control Device Product QA EngineerCity,STATE,01 2005-01 2006Tested Logitech s wireless keyboards and mice on Windows and Mac OS.Performed functional and compatibility testing of SetPoint application with Logitech s Wireless Bluetooth and USB PS2 keyboards and mice on Windows and Mac OS X.Ran firmware system compatibility testing for Wireless Bluetooth keyboards and mice on various Windows operating systems.SONY ELECTRONICS INC-Product Software QA EngineerCity,STATE,01 2002-01 2005Tested Microsoft s Windows Beta Operating Systems, Device Driver Pack and Software Application Pack on Sony VAIO PC.Verified Windows proper integration on VAIO PC build images and performed sanity checks on Windows major features.Performed Microsoft Development Agreement (MDA) testing to identify unsigned drivers to meet Microsoft s WHQL requirement.Performed software functionality and interoperability testing on Sony VAIO PC built-in components, including Audio Video, CD DVD, Power Management and HDD recovery tools.Validated compatibility of Sony and third-party computer accessories on VAIO, including USB devices, IDE ATAPI devices, IEEE 1394 devices, PS 2 devices, parallel port, SCSI adapters, PCI add-in cards.Tested Sony and 3rd party Bluetooth devices on VAIO laptops and Desktop.Set up, configured and tested Wireless LAN networks using Wireless Access Point and Wireless PC cards by Sony and other vendors (Lucent, Compaq, Novatel) on VAIO Notebooks. SkillsJava, Linux, Mac OS, Windows operating systems, printers, Python, web applications  SEP  Purpose StatementThe Software Engineering Manager will be responsible for hiring and leading technical teams within our digital IT department. This leader should have a vision and technical understanding for modernizing internal software infrastructure and coordinating with and insourcing from external vendors. The position will oversee a staff of internal and consultant developers and will be responsible for architecting and delivering prioritized cross-functional software development needs across websites, portals, CRMs, and ERP platforms. This person should be experienced at developing and following best practices in agile methodologies, building secure applications according to modern best practices. An analytical mindset and ability to resource effectively will be essential for this role. Essential Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Responsibility to analyze, architect, design, develop and support all software application systems.Lead software development team to develop, document and maintain modern web-based applications. Develop and manage software engineering applications utilizing standard development tools.Develop and implement software engineering plans appropriately.Manage all software engineering schedules, budget, and resource allocation.Manage joint development with 3rd party vendors as well as outsourced development.Assist software development team to attain optimal team performance through removing technical obstacles.Help improve team processes and handle resource conflicts when they arise.Provide leadership, development, and technical vision to the engineering team and consultantscontractors across different geographic locations.Collaborate with product teams on priorities, along with infrastructure and security teams for best practices. Skills and Abilities.Strong leadership, communication, organization, and problem-solving skills.Must be highly organized with the ability to effectively prioritize work.Expertise in web-based 3-tier application and security architecture.Experience building consumer-facing web and mobile software solutions at scale, within the agile framework.Ability to influence and adapt to continuous improvement driven change. Qualifications Education Experience.A BSMS degree in Computer Science, Software Engineering, or related field.5 years of technical resource supervision or management experience.10 years of hands-on professional coding experience.Experience with change management and agile methodologies. Experience with waterfall methodologies would be helpful.Knowledge of common security vulnerabilities and how to mitigate them.Experience with techniques such as input validation, encryption, and secure authentication.Experience with security and compliance. Understanding of data privacy regulations such as GDPR and experience in ensuring applications comply with accessibility and security standards.Strong knowledge of PHP. Experience with CMS systems such as WordPress, Drupal, Shopify, Squarespace, and Joomla.Deep understanding of PHP frameworks such as Slim, Laravel, and Symfony.Good understanding of JavaScriptNode and JavaScript frameworks, such as ReactReact Native, Sencha, Vue.js, etc.Experience with relational, NoSQL, and key-value databases such as MySQL, MongoDB, and Redis.Excellent knowledge of API development. Experience with RESTful APIs using OAuth2JWT tokens and an understanding of the efficient delivery of payloads for mobile devices.Modern understanding of web markup, using HTML5, CSS3, and other related technologies such as Babel, Webpack, TypeScript, LESSSASS, etc.Proficient with GitMercurialSVN.Experience with Docker for containerization for orchestration.Proficiency in writing unit tests, integration tests and end-to-end tests. Familiar with testing frameworks such as PHPUnit, Jest, or Mocha.Experience with Atlassian suite of tools (Jira, Confluence, Bitbucket).