SummarySoftware Quality Assurance (QA) Engineer Years of QA testing experience with proven ability in both team working and individual testing environments. Self-motivated, details oriented, effectively working across multiple projects under pressure meeting tight release schedules. Extensive knowledge of QA processes, QA methodologies and Software Development Life Cycle (SDLC). Passion for product quality, proven bug detection, regression, and troubleshooting root cause skills. Hands-on experience testing Windows, Linux and Mac OS X operating systems. Expertise in testing web and mobile device applications, and in automation. Exposure to Python. Solid experience testing consumer electronics, computer accessories and software applications, including WLAN networking products, Mobile and Bluetooth wireless devices. SkillsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions ExperienceSr. Software QA Engineer,01 2011to01 2017Amazon Lab126 San Francisco,CA,Tested EFI s flagship product Fiery digital print servers, both Windows and Linux based, including web applications, printer drivers, and software utilities.Executed Python based automation scripts for performance and stress testing on a daily basis.Reported and tracked defects with JIRA.Always provided very detailed and clear defect reproduction steps.Worked closely with developers for root cause analysis and issue resolution.Responsible for fix verification and regression testing.Collaborated with developers, program managers and OEM partners to track project progress, identify potential release blockers and provide mitigation plan.Responsible for defining test strategies.Developed test plans and test cases based on feature requirement and functional specifications.Developed and performed testing of EFI web-based online application Premier Cloud printing application PrintMe and Java based utility Web Tool.Tested Fiery driven printer application Direct Mobile Printing (DMP) on Apple iOS devices, iPhone and iPad.DMP allows users to print document using their mobile devices from everywhere.Tested with 3rd party Bluetooth devices to print files to network printers.Product QA Engineer,01 2006to01 2011ELECTRONICS FOR IMAGING EFI City,STATE,Tested various Fiery components for each product release.Reported, regressed, and tracked defects with Siebel database.Responsible for reproducing OEM and field sustaining issues and verifying fixes.Executed automated functional, stress, and compatibility testing with Python scripts and internal automation tool.Performed globalization and localization testing on EFI Fiery components, applications and utilities, such as PS Printer Drivers, Command Work Station, VDP, Hot Folder, Fiery Remote Scan, etc.Set up testing environment and installed new builds on servers interfacing with OEM s network printers.Installed printer drivers and Fiery utilities on Windows and Mac clients performed functionality and compatibility tests with Fiery Servers.Validated Fiery s mobile printing features on Apple products (iPhone, iPod and iPad).Control Device Product QA Engineer,01 2005to01 2006LOGITECH City,STATE,Tested Logitech s wireless keyboards and mice on Windows and Mac OS.Performed functional and compatibility testing of SetPoint application with Logitech s Wireless Bluetooth and USB PS2 keyboards and mice on Windows and Mac OS X.Ran firmware system compatibility testing for Wireless Bluetooth keyboards and mice on various Windows operating systems.Product Software QA Engineer,01 2002to01 2005SONY ELECTRONICS INC City,STATE,Tested Microsoft s Windows Beta Operating Systems, Device Driver Pack and Software Application Pack on Sony VAIO PC.Verified Windows proper integration on VAIO PC build images and performed sanity checks on Windows major features.Performed Microsoft Development Agreement (MDA) testing to identify unsigned drivers to meet Microsoft s WHQL requirement.Performed software functionality and interoperability testing on Sony VAIO PC built-in components, including Audio Video, CD DVD, Power Management and HDD recovery tools.Validated compatibility of Sony and third-party computer accessories on VAIO, including USB devices, IDE ATAPI devices, IEEE 1394 devices, PS 2 devices, parallel port, SCSI adapters, PCI add-in cards.Tested Sony and 3rd party Bluetooth devices on VAIO laptops and Desktop.Set up, configured and tested Wireless LAN networks using Wireless Access Point and Wireless PC cards by Sony and other vendors (Lucent, Compaq, Novatel) on VAIO Notebooks. Education and TrainingCertificate, Fiery Certified Expert, EFI Fiery Global Training University, Fremont, CA Certificate, Software QA Testing ,Expected intoIT Bridge Computer Training Center-Santa Clara,CAGPA B.A Media Arts,Expected intoCommunication University of China-Beijing,GPA Media Arts SkillsJava, Linux, Mac OS, Windows operating systems, printers, Python, web applications  SEP  Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Software Engineering Manager do at Fiserv?Fiserv is looking for a Software Engineering Manager to join our Core Acquiring Front End engineering group within Fiservs Global Business Solutions (Payment Acceptance) business.You will be joining an organization responsible for mission critical platforms that support our payments acquiring business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. All this is done for some of the largest merchants in the US.This fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions. What you will do Manage cross-functional engineering teamsHands-on engineer pickup stories, code reviews, and support production End-to end platform owner and engineer design, build, and support resilient services solutionsPartner with business owners to define platform roadmaps and scope for initiatives featuresDrive prioritization of technical investment on in-scope platformsDesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)Provide thought leadership across acquiring enginesPartner effectively with DevOps, Production Support, and peer platform teams What you will need to have 15 years of experience in software engineering roles using C and Java10 years of experience leading high-performing software engineering teams5 years of experience in financial services or payments processingAbility to clearly communicate with executive leadership What would be great to have Bachelor s degree in computer science, engineering, or equivalent work experienceExperience in AIXExperience building solutions in public cloud (AWS, Azure, GCP) Perks at work Were FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. What you should know about us Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information andor to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.