Career OverviewResults driven Software Quality Assurance Leader, focusing on financial, telecommunications industries and software development. Exceptional leadership, teamwork and communication skills. Great strength in Process Improvement. QualificationsLeadershipExcellent problem solving skillsProject managementStrong analytical skillsPBX TelecomTesting Education and TrainingUniversity of PhoenixChicago,ILExpected in2006 Bachelor of Science Business eBusiness-GPA University of Phoenix - Distance Program Bachelor of Science in Business eBusiness, 6 2006Training Call Flow Seminar 5ESS MTCE, Open Minds Open Doors, Managing Projects in Organizations, Quality for Project Managers, Routing Activities Concepts, Understanding Cold Fusion, various QA and PM training courses. Languages - Native English and Spanish speaker Work ExperienceFlowserve-Assistant VP - Software Quality Assurance Manager PMSaxonburg,PA,03 2008-09 2013QA Lead the successful implementation of software solutions. Develop QA Metrics for performance improvement. Conduct traceability reviews based on test cases in HP s Automation tool, Quality Center to ensure high quality standards. Maintain multiple QA environments with multiple releases. Work with staff on debugging testing issues and quality assurance fundamentals. Champion for staffing committee. Manage team of QA Analysts in day to day testing and requirements gathering activities. Responsible for performance reviews for onsite and offshore teams. Negotiate with stakeholders on timelines and managing scope creep. Coordinate end to end testing activities including integration, regression, functionality and UAT for proprietary government project with cross platform testing for multiple large scale projects. Work with technology teams to create timelines and release schedules. Provide weekly status updates for test execution status as well as defect updates. Create and follow project plans and test strategies. PM Responsible for managing and monitoring day-to-day operational aspects of projects, including scope, resources, deadlines, and risk for application and infrastructure projects. Build strong working relationships with the project team, stakeholders and senior level management. Consult with end users to establish specific hardware and software requirements. Implement Project Management best practices in accordance with Chase s Project Development Framework. Coordinate and train resources on project procedures in a Matrix environment. Engage third party vendors in integration, functionality, and regression testing. Create documentation for all project meetings and lessons learned events. Oversaw defect tracking, reporting and resolution process using Quality Center to identify repeat issues and improve releases going forward. Manage metrics for continuous improvement.CMEGroup, Formerly Chicago Mercantile Exchange Inc-Manager, Quality AssuranceCity,STATE,11 2002-07 2007 Established and launched Quality Assurance department for Electronic Trading Engine application. Sit on hiring committee for the Electronic Trading Engine Team for staffing needs of Marketing, Business, Development, Integration, testing, implementation, and maintenance. Created and executed project plans timelines and test plans for all projects. Provided senior management with project status, potential risks, defect status, and business consultation. Prepared reports and graphic illustrations of findings and summarized results with a focus on business decisions. Managed and mentored a staff of eighteen Quality Assurance members for the successful completion of Electronic Trading Engine projects. Investigated various automation tools and identified best tool for the needs of the business. Also made arrangements to have a dedicated resource to help educate QA staff on the use of said tool. Management responsibilities included staffing QA Analysts, acting as single point of contact for all quality management issues, and primary interface between Marketing and Development. Responsible for Quality Assurance annual budget of 500,000 - 900,000. Implemented framework for streamlined quality management by establishing standards and processes including quality checklists, test strategy, test plans, test scripts and traceability matrices for the iterative and RUP methodologies. Analyzed risks and provided metrics for mitigation management of risks. Authored and published QA process document, generated QA product entrance and exit criterion lists, and various Power Point presentations. Oversaw testing projects for manual, end to end, systems, integration, regression, and user acceptance testing (UAT). SkillsIntegration, Integrator, Metrics, Project Plans, Qa, Quality Assurance, Staffing, Testing, Uat, Best Practices, Business Requirements, Cases, Continuous Improvement, Documentation, Offshore, Project Development, Project Management, Qa Management, Regression Testing, Requirements Gathering, Software Quality Assurance, Software Requirements, Solutions, Test Cases, Acceptance Testing, Arrangements, Budget, Maintenance, Marketing, Mitigation, Qa Process, Rup, Test Plans, Test Scripts, Trading, User Acceptance, User Acceptance Testing, Assurance Testing, Client Services, Data Analysis, Increase, Integration Testing, Marketing Analysis, Mentor, Process Improvement, Quality Assurance Testing, Receivables, San, Software Development, Storage Area Network, Structured Software, System Integration, Telecommunications, Cold Fusion, Ebusiness, Managing Projects, Training  SEP  The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you ll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only other inquiries won t receive a response).Regular or Temporary RegularLanguage Fluency English (Required)Work Shift 1st shift (United States of America)Please review the following job description Join a dynamic team delivering technically complex financial solutions within the Insurance space. Design and deliver custom applications with internal business partners and product owners. Drive productivity and efficiency via system integrations and automation.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Work as a technical expert with clients, analysts, programmers and other team members to develop technical solutions to complex business problems.2. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.4. Build in and maintain security controls and monitoring in support of company standards.5. Typically lead moderately complex projects and participate in larger, more complex initiatives.6. Solve complex technical and operational problems. Act as a resource for teammates with less experience7. May oversee the work of a small team.8. In an Agile environment Responsible for delivering high quality working software and automating manualreusable tasks working directly, and engage with, the business from the beginning of the design work.Leverage continuous engineering practices to deliver business value regarding effectiveness of the design.Actively participate in refining user stories.Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing.Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner QUALIFICATIONSRequired QualificationsThe requirements listed below are representative of the knowledge, skill andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Bachelors Degree and six to ten years of experience or equivalent education and software engineering training or experience2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices3. Understanding of key business processes and competitive strategies related to the IT function4. Ability to plan and manage projects and solve complex problems by applying best practices5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive informationPreferred Qualifications1. Masters degree and ten years of experience or an equivalent combination of education and work experience2. Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level3. Insurance, Fintech, Financial Accounting, Treasury experience.4. Strong experience in one or more of the following areas (full-stack development on front-end, back-end and Cloud is a plus)5. .NET developer, proficient in C .6. UI Development using Angular (version 8 or above), HTML5, CSS3, Bootstrap, JavaScript, AJAX, JSON7. Backend Development (Implementing REST SOAP services Micro Service APIs) using Java (8911), Spring, Spring Boot Framework, Hibernate and RESTful web services8. Hosting application components on Cloud using Amazon Web Services (AWS) Azure.9. Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills10. Multiple years working in an Agile team, SAFe preferred.11. Strong understanding of SOA andor Open API methodologies and service architectures12. Experience using web servers, application containers, caching technologies13. Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)14. Proficient in Azure DevOps, Visual Studio and Git. Proven ability to write comprehensive unit and integration tests OTHER JOB REQUIREMENTS WORKING CONDITIONS SittingConstantly (More than 50 of the time)StandingFrequently (25 - 50 of the time)WalkingFrequently (25 - 50 of the time) Visual Audio SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copyfax machines, and printers.AvailabilityAble to work all hours scheduled, including overtime as directed by managersupervisor and required by business need.Travel Minimal and up to 10 General Description of Available Benefits for Eligible Employees of Truist Financial Corporation All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, andor a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify