Experience11 2017toCurrentBusiness Analyst Data AnalystCaterpillar Broussard,LA,Work with Serviceability strategy team to evaluate and enhance the performance of the Serviceability Department.Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation using MS Excel and Oracle SQL.Wrote reports using MS Excel to extract data for analysis using filters based on the analysis.Worked on complex information model, logical relationships, and the data structures that support different departments.01 2016to11 2017IT AnalystFirst Tech Credit Union Seattle,WA,Responsible for assisting customers with network difficulties.Perform analysis on complex technical issues over the phone and using our troubleshooting process.Helped identify recurring technical issues.11 2009to12 2015CollectorUS Bank City,STATE,Consulted clients as part of US Bank s financial analysis team.Reviewed process paperwork for collections to ensure compliance to standards and specifications on past due clients.Documented results of contact and payments, and wrote reports and prepared required documents using our billing systems.Communicated with clients to arrange payment options and responded to questions and concerns.Assisted additional staff with collections process and effective communication with clients.Examined client records to remain in compliance with policies and procedures to ensure uniform standards.08 2007to08 2009Business Analyst Data AnalystEncore City,STATE,Directed organization charged with collections on past due accounts from customers.Administered, interpreted, and explained policies, rules, regulations, and laws to customers and staff.Developed, planned, organized, and administered policies and procedures for organization to ensure administrative and operational objectives were met.Directed and coordinated activities of workers in organization to ensure continuing operations and increase productivity.Developed, directed, and coordinated meetings, training, and evaluation of staff personnel.Established and maintained comprehensive and current record keeping system of activities and operational procedures to track client accounts and increase collections.Notable for improving operational performance through effective communication.2 years of analyst experience.Developed monthly reports using MS Excel. EducationExpected intotoB.S Information SystemsLiberty University,,GPA SummaryBusiness Data Analyst with specializing in financial data analysis WHO I KNOW (Referrals Recommendations) Mike Nenninger (US Bank Customer Support Manager) Mike and I have known each other for 10 years and used to work together at US Bank. Endorsement (from Mike Nenninger) I can attest to this candidate s work ethic, drive and integrity. If hired, they would be an excellent addition to your team. Clydell Coates (Charter Communications Customer Service Manager) Clydell and I have known each other for 10 years and used to work together at US Bank and Charter Spectrum. Endorsement (from Clydell Coates) His colleagues recognize him as an expert in all things we support, and they often go to him with questions Robin Wilkes (Charter Communications Serviceability Supervisor) Robin and I have known each other for 2 years and have worked together at Charter Spectrum. Endorsement (from Robin Wilkes) It s not just his technical skills that impress me, however. Jessica is a joy to work with because of his amazingly positive attitude and persistent work ethic. Evelyn Cotton-Rodgers (Serviceability Supervisor) Evelyn and I have known each other for 2 years and have worked together at Charter Spectrum. Endorsement (from Evelyn Cotton-Rodgers) I have always found him to be an organized and talented individual. His skills and character would make him perfect for the Data Analyst role at your company. SUMMARY OF QUALIFICATIONSOver 4 years of IT experience as Business Systems Analyst Data Analyst including project planning and management, software analysis.Extensive knowledge of financials including amortization, debt securities.Understands appropriate IT controls required to achieve Sarbanes-Oxley (SOX) compliance.Ability to meet deadlines and handle pressure coordinating multiple tasks.Demonstrated strong interpersonal skills with the ability to work effectively with upper management and excellent leadership skills in motivating others.Extensive experience doing queries and designing reports in an SQL environment. HighlightsMS Excel, MS Power Point, MS Project.Databases MS Access, Oracle 12i, SQL Server 2000.Operating Systems Windows 98 2000 ME NT XP, Mac OS.Languages SQLReporting tools Micro strategy, Business ObjectsAdministrativeAdAnalystBilling systemsBusiness ObjectsClientClientsDatabasesFinancial analysisMac OSMeetingsMS AccessMS ExcelMS Power PointMS ProjectSQL Server 20002000Windows 98NTMicro strategyNetworkOperating SystemsOracleOracle SQLPersonnelPoliciesRecord keepingReportingSQLStrategyPhoneTroubleshooting SkillsMS Excel, MS Power Point, MS Project.Databases MS Access, Oracle 12i, SQL Server 2000.Operating Systems Windows 98 2000 ME NT XP, Mac OS.Languages SQLReporting tools Micro strategy, Business Objects,Administrative, ad, analyst, billing systems, Business Objects, client, clients, Databases, financial analysis, Mac OS, meetings, MS Access, MS Excel, MS Power Point, MS Project, SQL Server 2000, 2000, Windows 98, NT, Micro strategy, network, Operating Systems, Oracle, Oracle SQL, personnel, policies, record keeping, Reporting, SQL, strategy, phone, troubleshooting  SEP  Provides analysis to different functions such as ManufacturingOperations, SIOP, Sales, Customer Service, Sourcing, Finance, Digital and management of the entire business in reviewing, analyzing, documenting and validating user requirements, applications and processes. Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business growth in the current and new revenue streams. Key Responsibilities Gathers and evaluates data from multiple sources. Analyzes, reconciles and identifies measurable opportunities for improvement. Identifies and implements audit processes to ensure data issues are identified, tracked, reported and resolved in a timely manner. Develops and maintains processes to continuously monitor data quality and integrity across the business. Creates and maintains workflows and approval processes based on internal stakeholder requirementsActs as subject matter expert for new processes, KPIs, and data management. Collaborates with external and internal customers to analyze information needs and functional requirements. Partners with various leaders to design optimal solutions that meet the business needs of our internal and external customers. Coordinate with different functional teams to implement models and monitor outcomes. Develop processes and tools to monitor and analyze model performance and data accuracy. Develop custom data models and algorithms to apply to data sets. Mine and analyze data from company databases and web platforms to drive optimization and improvement of product development, marketing techniques and business strategies. Assess the effectiveness and accuracy of new data sources and data gathering techniques. Professional ExperienceQualifications Have at least 3-5 years of experience as Data Analyst or a related field. Candidate must possess at least a Bachelors Degree. Detail oriented and accurate. Proficient in MS Excel (including pivot tables). Strong analytic skills related to working with structured and unstructured datasets. Flexible, able to work on own initiative, deal with more than one project at a time, can work under pressure and tight deadlines, and prioritize tasks accordingly. Very good communication skills, verbal and written. Self-starter and a strong team player. Sophisticated problem-solverHigh knowledge of Power BI or similar analytics toolsStrong knowledge of Google Analytics, Adobe Analytics or other web analytics platforms. Python andor R language experienceSolid experience building Microsoft Power Apps and in Power AutomateExperience in visualizationStrong understanding of SQLOracle Knowledge Benefits Medical, Dental, Vision and Prescription Drug CoverageSpending accounts (HSA, Health Care FSA and Dependent Care FSA)Paid Time Off and Holidays401k Retirement Plan with Matching Employer ContributionsLife and Accidental Death Dismemberment (AD D) InsurancePaid LeavesTuition Assistance About Regal Rexnord Regal Rexnord Corporation (Regal Rexnord) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a 7.2B company with 36,000 associates globally. You may not know it, but Regal Rexnord impacts your life every day. The companys products enable the fans in HVAC systems that keep us comfortable the power source that keeps smart buildings running the agricultural and food service equipment that keeps us fed and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used. Regal Rexnords business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the companys commitment to sustainability. The companys industrial powertrain and automation solutions offerings are an important part of the company s growth strategy. The companys strategy includes leveraging 8020 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions. Equal Employment Opportunity Statement Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexgender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. Notification to Agencies Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ( Regal Rexnord ) do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.