Career OverviewMeticulous Senior Software Test Analyst who undertakes complex assignments, meets rigid deadlines and delivers superior performance. Possess practical knowledge on analyzing Bank Payments. Applies strong technical and analytical skills to inform Senior Management, Clients and Technology of key issues in the application and help the clients by providing good recommendations. Operates with a strong sense of urgency and thrives in a fast paced setting. QualificationsJava, SQL, PL SQL, HTMLApplications HP Quality Centre 10, IBM Mainframe (AS400).Visual Studio 2015, VMware 12Pro, MSOffice13, Tableau, MS Visio, E-Draw MySQL, MS Access, Oracle SQL DeveloperOperating systems Proficient on Windows 7 8.1 10, Linux (Ubuntu, Fedora)Certification International Software Testing Qualification Board (ISTQB), Six Sigma, MS SQL, A academic Project - Store Management SystemStrong analytical skillsStructured query language (SQL) expertInformation securityProject managementUNIX LINUXStrong collaborative skillsDocument managementTestingOptimizing and performance tuningExcellent problem solving skills Work Experience2009to2015Senior Software Test AnalystConduent Incorporated New Castle,IN,Developed Store Management system in JavaFX using Eclipse Standard Edition, SceneBuilder 8.0 for creating the Front Interface and used MySQL Database as the Back End.Created using the MVC (Model, View and Controller) Architecture.Implemented the CRUD functionality and Object Oriented features such as Inheritance, Polymorphism, Encapsulation Professional experience Project Title World link World Link deals with cross-border funds transfer is an electronic payment order delivered to your beneficiary s bank using the World Link global account structure.World Link Payment Services enables you to issue payments via wire transfer in over 135 currencies.Project Title Automated Clearing House (ACH) Automated Clearing House (ACH) is an electronic network for financial transactions in the United States.ACH processes large volumes of credit and debit transactions in batches.ACH credit transfers include direct deposit, payroll and vendor payments.Project Title EDI (Electronic Data Interchange) Citi make its payments via EDI (i.e.Electronic Data Interchange) between two parties.This is a secure, cost-effective way to manage global file-based payments around the world and round the clock.It promotes a straight-through processing environment via a single delivery channel and is augmented through the automated delivery or transaction status information.Roles and Responsibilities Organized Conference calls, training sessions and walkthrough with Clients, Senior Management and Developers to Plan Project Activities, understand the Business Requirements and Testing Method.Assisted the clients and testing team by creating the Business Process Flow diagrams, Use Case diagrams using MS Visio and provided Power point presentations Enthusiastically participated in Creating Test Plan document with the Business and Technology Documented and managed objectives, priorities, and deliverables and also was involved in creating Test Strategies to inform the managers and testing team about what approach is implemented and addressing to the key issues in the testing process.Helped the higher management by providing estimations on how much time will be required for each testing phase and also providing resource allocation that will be required for the project.Created the Test Scenario and Requirement Traceability Matrix which assists the testing team and senior management to analyze the scenarios and requirements respectively.Carried out different types of testing depending on the Business and Functional requirement to meet the Clients expectations by setting up the Test Environment and by using various tools such as HP Quality Center, MySQL, Oracle SQL Developer and MS Access, Bugzilla.These testing types includes Unit Testing System Testing Database Testing UAT Testing Functionality Testing Regression Testing The Defect Analysis report facilitated the Clients and Developers as it contained a detailed information about the errors occurred.Actively participated on weekly Status and Defect calls with Business and Technology teams by providing them the current testing status and what defects occurred.Additional Responsibilities Motivated the team on completing the project by the release date, clearing colleagues doubts if any and effectively trained new hires on testing concepts, testing tools and provided them necessary banking domain knowledge Worked on project related documents explaining the testing procedure and also creating various excel and power point presentations for internal Audits to ensure Process compliance.Volunteered to handle Project Audits and Project documents and was involved in conducting various audits such as Integrated Quality Management System, Risk Control and Self-Assessment and Project Management Review for the team.Prepared and presented technical proposals for clients.Led design presentations to product management team of Number .Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100 success rate.Assisted in the monitoring and reporting on website traffic and performance.Assisted in the monitoring and reporting on website traffic and performance.Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization s budget.Served as operating system expert, providing technical support for entire organization.Responsible for implementation of new mainframe development project.Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.Provided senior technical support to both in-house staff and user departments for all network applications. Education and TrainingExpected inMay 2017totoMaster s Information Technology and ManagementIllinois Institute of Technology-Chicago,ILGPA GPA 4.0Information Technology and Management Member of Club Name Club, Number GPAExpected in2014totoMaster s Information ManagementWelingkar College, Mumbai University-Mumbai,MaharashtraGPA Information Management Number GPAExpected intoto -,GPA GPA 3.5Expected inJuly 2008totoBachelors of Science Information TechnologyVidyavardhini College, Mumbai University-,GPA GPA 3.6Information Technology GPA 3.6 SkillsQuality Analysis, Project Management, Strategic Planning, Testing and Implementation  SEP  Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Software Engineering Manager do at Fiserv?Fiserv is looking for a Software Engineering Manager to join our Core Acquiring Front End engineering group within Fiservs Global Business Solutions (Payment Acceptance) business.You will be joining an organization responsible for mission critical platforms that support our payments acquiring business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. All this is done for some of the largest merchants in the US.This fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions. What you will do Manage cross-functional engineering teamsHands-on engineer pickup stories, code reviews, and support production End-to end platform owner and engineer design, build, and support resilient services solutionsPartner with business owners to define platform roadmaps and scope for initiatives featuresDrive prioritization of technical investment on in-scope platformsDesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)Provide thought leadership across acquiring enginesPartner effectively with DevOps, Production Support, and peer platform teams What you will need to have 15 years of experience in software engineering roles using C and Java10 years of experience leading high-performing software engineering teams5 years of experience in financial services or payments processingAbility to clearly communicate with executive leadership What would be great to have Bachelor s degree in computer science, engineering, or equivalent work experienceExperience in AIXExperience building solutions in public cloud (AWS, Azure, GCP) Perks at work Were FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. What you should know about us Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information andor to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.