Career OverviewBachelor s Degree in Computer Applications with over 14 years of IT (QA) experience including 10 years in a hands-on leadership role. Expertise in sourcing, interviewing and hiring talented QA team members. Experience with all the phases of Software Development Life Cycle. Experience in writing requirements, functional specifications, design documents, test plans, test cases and test scripts for performing white-box and black-box testing to meet quality requirements Performed analysis, design, implementation, execution, maintenance, and documentation of test procedures for complex client server applications and web applications. Expertise in Manual and Automated testing with Selenium, Quick Test Professional, TestComplete, Team Foundation Server and Microsoft Test Manager. Proficient in conducting Functional, Interface and Conversion, End to End, Regression, Unit, and Integrated System, Effectively leading testing teams in achieving quality goals throughout enterprise wide applications. Work ExperienceManager, Software Quality Assurance,01 2013toCurrentWolters Kluwer Columbus,OH,Hired and created a strong software testing team consisting of junior, senior and automation QA members.Enabled on boarding of the new QA team by creating application training videos and Knowledge transfer documents.Implemented new and effective QA Processes and procedures.Effectively led the team in test estimation, planning, assignment and quality risk analysis.Led the Test Management tool selection effort by contacting vendors directly and procuring the best deals.Participated in Requirements gathering with different teams and stakeholdersExtensively used Microsoft PowerPoint to create and demonstrate STLC and Defect management processesCreated flowcharts to demonstrate application infrastructureTrained the newly built test team on how to use Team Foundation Server and Microsoft Test Manager for test execution and management.Created standards for implementing manual and automation test cases.Oversaw the quality of test plans, test cases, test matrix and bug reporting Participated in testing projects using black box, gray box, positive, negative and exploratory testing scenariosFacilitate test case review sessions with business and development teamsExtensively created and used SQL queries to manage data validation and test data miningManaged multiple projects in various stages simultaneously.Created project timelines, tasks and Gantt charts in Microsoft ProjectRetrieved and presented various reports for Resource allocation, Project overview and budget impacts to upper management.Provided daily status of current projects to upper management.Handled testing of projects following Agile and Waterfall development methodology and participated in daily SCRUM meetingProvided testing KPI metrics to upper management on a monthly basisCoordinated testing effort between onshore and offshore QA resourcesFacilitated UAT effort with Business users Chaired the daily defect triaging meetings between QA, Dev and Business teams.Participated in meetings, walkthroughs and interacted with other development team members to better understand system functionality in order to improve testing quality.QA Lead,11 2007to01 2013Zynga, Inc. Carlsbad,CA,Prepared Master and Detailed Testing Strategy.Created and executed a comprehensive Testing including functional and technical level testingEnforced adoption of automation best practices throughout the testing SDLCOversaw successful completion of projects in the testing phase within provided timelinesImplemented an effective Defect Management Strategy in regards to current available test management toolsFacilitated Test Plan review meetings with different IT groups participating in specific projectsOrganized Lessons learned meetings after each project with Development and BA teams to proactively assess gaps if any were identified in current processes to reduce risks for future projectsIntroduced open source test tools like Selenium and QAliber to create and maintain regression test suitesPrepared Test Data for System and Interface testing as per the specificationsCreated Data Driven Tests to validate the same scenarios with different sets of test dataPerformed manual testing on the criteria of the product qualification rules, including Functional, Regression, Smoke, Negative, Integration, Performance and Acceptance testingExecuted test cases on each build of the application and verified the actual results against requirementsMaintained a test matrix in the Test Plan to identify relation between the Business Requirement and test casesProvided effort estimates on test development and execution engagementsReported status for tracked defects in HP Project and Portfolio Management Center Implemented Vendor Releases in Production by applying database, Web and Windows scripts Maintained Web, Windows and Database application serversServed as a liaison between the users and Vendor and reported defects to the Vendor after verifying eligibility of the bugConfigured various rate changes and system changes in the Vendor system in Test as well as ProductionProvided several Financial reports to Business using SQL queries on Interbase databases.Test Lead,04 2004to10 2007First United Bank Trust Co Ardmore,OK,Analyzed Business Requirements, created the test plan and prepared detailed test cases for the Application Under Test (AUT)Documented Test Requirements and established traceability between high level and low level requirements using Rational Requisite ProPerformed Manual Testing to ensure the application is stabilized using Test ManagerAutomated suitable test cases and developed QT Pro test scripts for Regression Testing using QT ProUtilized Verification points extensively in the SQA basic scripts for checking the functionality of the application Enhanced Test Scripts by developing User-defined functions using QT ProDeveloped Visual Basic scripts for testing the future releases of the application using QT Pro RobotImproved testing efficiency by preparing and executing shell scripts in QT ProDeveloped Data Driven Test scripts using Data pools as well as running these scripts for Interface testingIdentified defects and logged defect reports using Rational Clear QuestExtensively created SQL queries to manage the reports and to perform database testingProvided management with test metrics, reports and schedules on as needed basis and participated in design walkthroughs and meetings.Migrated TSL scripts from Win Runner to QT Pro and responsible for Load testing using Load Runner.Ran mainframe batch cycles on HP 3000 Copied data from production to mainframe test accounts Logged and managed defects in Test Director.Participated in meetings, walkthroughs and interacted with other development team members to better understand system functionality in order to improve testing quality.Senior QA Analyst,01 2003to03 2004West Marine, Inc. Fort Lauderdale,FL,Prepared Master and Detailed Testing Strategy.Implemented Rational Unified Process.Responsible for Gathering requirements and developed various use cases using Rational Requisite Pro.Implemented Rational Unified Process (RUP) methodology, Extensive developed project plans, mentoring the team, and improving the key process areas.Assist in the set up of the Testing Environment Documented test requirements, test cases and test scripts.Created test scripts for functionality, boundary, regression, database and performance testing using Rational Robot and Test Manager Prepared Test Data for System and Interface testing as per the specifications Involved in conversion testing to convert data from existing systems for use in replacement systems.Created Data Driven Tests to validate the same scenarios with different sets of test data Performed manual testing on the criteria of the product qualification rules, locking and pricing to ensure the Application is stabilized.Executed test cases on each build of the application and verified the actual results against requirements Created user-defined functions using VB Script language in QT Pro to enhance the maintainability of test scripts and handle exceptions.Performed data driven testing using Data pools and developed various user defined functions.Validated database contents using Database Checkpoints and QT Pro Statements Conducted load, performance testing and monitors to identify bottlenecks using Test Manger Analyzed Task Distribution Diagram and Transaction Profile documents to evaluate the peak load conditions.Created scripts that randomized test data and parsed responses for session ID information in order to dynamically update virtual user scripts while running load tests Employed Correlation for supplying unique data to the server Configured different Run Time Settings in Test Manager.Performed database validations using SQL.Performed resource analysis (defined number of testers, hardware and software requirements, and number of machines for stress testing).Created User defined functions using QT Pro Scripts and Performed data driven testing.Tested the Response Times of Web based Reports Generated by Cognos Reporting Tool.Senior QA Analyst,07 2001to03 2002West Marine, Inc. Rock Hill,SC,Analyzed user requirement document and developed test plan, test objectives, test strategies, test environment, test priorities, test cases etc.Prepared pre-conditioned data for testing the application Performed Cross browser testing for multiple browsers, e.g., Netscape Navigator, Microsoft Explorer on different platforms (Windows Unix) and interpreted the negative positive results Involved in conducting functional and regression testing using Win RunnerExecuted SQL commands to do the Backend TestingParameterized the user inputs in VUGen scriptsCorrelated the system generated values in VUGen scriptsCreated Scenarios in Load Runner Controller Monitored various scenarios using Web Server Resource, Web Application Server, Database Server, Network MonitorsAnalyzed the Test Results using Load Runner Analysis Involved in weekly status updates showing the progress of the manual testing. Education and TrainingBachelor s Degree Computer Applications,Expected intoAll Institute of Engineering and Management-,GPA SkillsAgile, Automation, HP, HP 3000, Interbase, Microsoft Explorer, Load Runner, mainframe,Microsoft PowerPoint, Microsoft Project, Windows, Monitors, Netscape Navigator, Network, Oracle database, QA, reporting, Requirements gathering, risk analysis, RUP, Rational Unified Process, selling, SCRUM, SDLC, servers, shell scripts, software testing, SQL, Strategy, Test Director, test tools, Toad, Unix, VB Script, Visual Basic, Web Server, Win Runner  SEP  When you join Verizon Verizon is one of the world s leading providers of technology and communications services, transforming the way we connect around the world. We re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you re fueled by purpose, and powered by persistence, explore a career with us. Here, you ll discover the rigor it takes to make a difference and the fulfillment that comes with living the NetworkLife. What you ll be doing... As a Sr Engr Cslt - Data Engineer within the Artificial Intelligence and Data Organization (AI D), you will manage various activities including artificial intelligence, data engineering, operations automation, security remediation and industry leading Omni channel technology to improve the efficiency, customer experience and profitability of the company. You will analyze marketing, customer experience and digital operations environments to build data pipelines, transform data into actionable intelligence. You will turn raw data into usable data pipelines and build data tools and products for effort automation and easy data accessibility. At Verizon, we are on a multi-year journey to industrialize our data science and AI capabilities. Very simply, this means that AI will fuel all decisions and business processes across the company. At 130B dollars in annual revenue, this is a pioneering opportunity to design and shape AI at scale in the Telco industry. With our leadership in bringing 5G network nationwide, the opportunity for AI will only grow exponentially in going from enabling billions of predictions to possibly trillions of predictions that are automated and real-time Manage all marketing related projects on Big DataCloud platform including design of new applications and training other developers. Gather requirements, assess gaps, and build roadmaps and architectures to help the analytics driven organization achieve its goals. Work closely with Data Analysts to ensure data quality and availability for analytical modeling. Identify gaps and implement solutions for data security, quality, and automation of processes. Support maintenance, bug fixes and performance analysis along the data pipeline. Design, build, document, test and implement new data pipelines and analytics. The job involves designing and building scalable data pipelines to provide key insights to the front-end applications and agents for quick decision making and effective channel orchestration. Collaborate in cross-functional teams to source new data, develop schema requirements, and maintain metadata Build semantic layer (curated facts), dimension tables for reports and analytics Coordination with the offshore team for design and implementation. Identify ways to improve data reliability, efficiency and quality Use large data sets to address business issues Use data to discover tasks that can be automated Design and implement fact tables, reports and dashboards using Tableau, Looker and other tools Analyze existing Teradata SQL queries for performance improvement. What we re looking for... You re curious about new technologies and the game-changing possibilities it creates. You like to stay up-to-date with the latest trends and apply your technical expertise to solve business problems. You thrive in a fast-paced, innovative environment working as a phenomenal teammate to drive the best results and business outcomes. You ll need to have Bachelor s degree or four or more years of work experience. Four or more years of relevant work experience. Even better if you have one or more of the following 3 years of Database experience in Teradata SQL, Teradata Utilities, SQL Server, SSIS, and OLAP 3 years of experience in designing, building, and deploying production-level data pipelines using tools from Hadoop stack (HDFS, Hive, Spark, Streaming, HBase, Kafka, Oozie, NiFi etc.) and programming in PythonScala 1 year(s) of experience in Cloud data engineering, preferably Google Cloud with Big Query Dashboard development experience in Tableau, Qlik andor Looker A degree. Master s degree in Computer Science, Information Systems and or related technical discipline. Teradata Big Data Analytics Certification Knowledge of telecom industry Experience to working with a distributed team Ability to effectively communicate through presentation, interpersonal, verbal and written skills. Why Verizon? Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice. We are a pay for performance company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program. Your benefits are market competitive and delivered by some of the best providers. You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions. We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements . Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research. You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment. Your benefits package will vary depending on the country in which you work. subject to business approval If Verizon and this role sound like a fit for you, we encourage you to apply even if you don t meet every even better qualification listed above. This role is eligible to be considered for the Department of Defense SkillBridge Program. Where you ll be working In this hybrid role, you ll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity We re proud to be an equal opportunity employer - and celebrate our employees differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.