Career FocusI am a detail-oriented professional with strong customer service skills and the ability to learn concepts quickly. I would like to gain a job in a field where I am comfortable and able to utilize the skills I carry and I am also able to use effective communication and customer service skills. Core QualificationsDetail orientedMicrosoft Word, Excel, PowerPointExcellent quantitative skillsCritical thinkerCustomer service skillscreative curriculum knowledgetyping 35 wpmtransportation (15 passenger van)knowledge of childcare billing and proceduresweekly curriculum planning Education and TrainingKaplan UniversityOmaha,NEExpected in11 2014 1 Year of College or a Technical or Vocational School Dental Assisting -GPA Northwest High School,Expected in05 20 2000 High School Diploma -GPA ,Expected in Occupational Licenses Certificates Certification Title Issuing Organization Completion Date Coronal Polishing Certification Kaplan University 11 2014 Radiology Certification Kaplan University 11 2014 CPR and First Aid Certification Salvation Army 11 2011 Detailed References Kelly Cooper Sisters and Brothers Learning XXX-208-9213 Ada Dailey Sisters and Brothers Learning XXX-453-7922 Erica Williams Childrens Hospital XXX-612-2262 -GPA Work ExperienceThe Sunshine House Early Learning Academy-Data Entry Clerk Claims AnalystNorth Charleston,SC,08 2015-2016Data entry of insurance claims into computer system using double screens and navigating through many others, job placement at Mutual of OmahaBancroft-Toddler TeacherHaddonfield,NJ,01 2013-07 2015Care for children s basic needs, supervise and monitor the safety of children in their care, prepare meals and organize mealtimes and snacks for children, help children keep good hygiene, change the diapers of infants and toddlers, organize activities or implement a curriculum that allow children to learn about the world and explore interests, develop schedules and routines to ensure that children have enough physical activity, rest, and playtime, watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents, transport children by van to and from scheduled field tripsPrimrose Schools-Toddler Teacher FloaterAshland City,TN,10 2011-2013Care for children s basic needs, supervise and monitor the safety of children in their care, prepare meals and organize mealtimes and snacks for children, help children keep good hygiene, change the diapers of infants and toddlers, organize activities or implement a curriculum that allow children to learn about the world and explore interests, develop schedules and routines to ensure that children have enough physical activity, rest, and playtime, watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents, transport children by van to and from scheduled field trips, complete childcare monthly billing paperwork, parent teacher conferencesGolden Valley Memorial Healthcare-Direct Support AssociateWarsaw,MO,09 2010-04 2011Responsible for training and assisting individuals served in various aspects of activities of daily living, while ensuring compliance with regulatory requirements and company policies and procedures.This position is also responsible for the health, safety and emotional support of theindividuals being served.Monitor the comfort and safety of individuals served, while ensuring that the medical, nutritional and personal care needs are being met.Interact with individuals in an emotionally supportive and therapeutic manner, and practice effective techniques for reinforcing appropriate individual behavior.Provide transportation and assist individuals with integration into the community by accompanying them to at social and spiritual activities.Assist each person served with general housekeeping, meal preparation, and laundry duties.Complete assigned cleaning tasks on a routine basis in order to maintain a neat and clean environment.Assist individuals served in the handling of money and finances.Provide age appropriate leisure time activities.Attend and participate in the team program plan meetings as assigned and regularly communicates each person s progress with team members, supervisors, parents and or guardians, as appropriate.Kidz Of The Future-Pre-school TeacherCity,STATE,04 2009-07 2009Attend to children at childcareinstitutions.Perform a variety of tasks, such as dressing, feeding, bathing, andoverseeing play.Kidz Of The Future-Assistant DirectorCity,STATE,02 2004-09 2008Attend to children at schools, businesses, private households, and childcare.institutions.Perform a variety of tasks, such as dressing, feeding, bathing, and.overseeing play.A Different World Day Care-Teacher-all agesCity,STATE,08 2001-08 2003Attend to children at schools, businesses, private households, and childcare.institutions.Perform a variety of tasks, such as dressing, feeding, bathing, and.overseeing play.  SEP  Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as costbenefit, ROI, buybuild, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. This position will work on the Grants Management application. This position will perform the duties of a Business Analyst including requirement gathering, analysis of requirements, development of requirements and design for required system modifications, completing business requirement documents, user stories, and business area collaboration andor coordination. Will also work with technical teams to coordinate demos, UAT, code releases, and user communication as necessary. Must have experience working in an Agile environment. Some on-call support may be required depending on the project phase. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements Candidates that do not meet or exceed the minimum stated requirements (skillsexperience) will be displayed to customers but may not be chosen for this opportunity.YearsRequiredPreferredExperience8RequiredBusiness Analyst Experience8RequiredSQL Experience8RequiredSystem Reporting (Oracle, SQL)8RequiredSystems Testing (Unit, Integration, UAT)8RequiredExcellent communication skills (verbal and in writing)4PreferredAgile Software Development Methodologies Experience2PreferredProject andor Product Management experience1PreferredExperience with Jira III. TERMS OF SERVICE Services are expected to start 10022023 and are expected to complete by 08312024. Total estimated hours per Candidate shall not exceed 1850 hours. This service may be amended, renewed, andor extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8 00 AM to 5 00 PM, excluding State holidays when the agency is closed. The primary work location(s) will be at 701 W 51st St Austin, TX 78751. Any and all travel, per diem, parking, andor living expenses shall be at the Candidate s andor Vendor s expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission. V. OTHER SPECIAL REQUIREMENTS Remote work Mon - FriLocation within the state of TexasInterviews will be conducted through Microsoft Teams