Patent ID: 11943613
Assignee: CHARTER COMMUNICATIONS OPERATING, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 14:
15. A service provider network comprising:
a configuration management server;
a router including a network connection controller configured to handle communications with the configuration management server, a secure wireless connection controller configured to handle communications with a mobile device in the event of a network connection failure, and at least one radio managed by the secure wireless connection controller, wherein the router is configured to:
establish with the mobile device a secure wireless connection using authentication details provided by the mobile device in an event the mobile device receives from the service provider network an indication of a network connection failure between the configuration management server and the router;
receive from the mobile device over the secure wireless connection a configuration instruction based on diagnostic information received from the router, wherein the network connection between the configuration management server and the router is restored based on the configuration instruction;
send to the mobile device over the secure wireless connection confirmation of receipt of the configuration instruction; and
disconnect the secure wireless connection upon successful application of the configuration instruction,
wherein the router switches from the network connection controller configured to handle communications with the configuration management server to the secure wireless connection controller configured to handle communications with the mobile device in the event of the network connection failure.