Patent ID: 11947446
Assignee: ADOBE INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method for customer journey orchestration, comprising:
identifying, by a customer journey orchestration application, a customer journey having a previously unidentified fault;
initiating, by a mode selection component, a debug mode of the customer journey orchestration application for the customer journey;
receiving, by a graphical user interface of the customer journey orchestration application, a user input corresponding to an event of a plurality of events of the customer journey;
simulating, by an event simulation component, the event based on the user input and the debug mode;
determining, by a status component, a status of the event based on the simulation;
identifying, by a fault identification component, the previously unidentified fault based on the status of the event; and
displaying, using the graphical user interface, an indication of the previously unidentified fault.