Patent ID: 11861463
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 8:
9. The computer-implemented method of claim 8, further comprising:
encoding, into a fourth vector representation, a second current message, the second current message being a portion of a training set interaction in narrative text form;
encoding, into a fifth vector representation, a first candidate parent message, the first candidate parent message being a portion of a training set interaction in narrative text form, the candidate parent message comprising a previous message in the training set interaction;
encoding, into a sixth vector representation, a second candidate parent message, the second candidate parent message being a portion of the training set interaction in narrative text form, the second parent message comprising a second previous message in the training set interaction; and
training, according to a relative relevance comparing a first relevance of the first candidate parent message to the second current message with a second relevance of the second candidate parent message to the second current message, the message ranking model.