Patent ID: 11934475
Assignee: USERZOOM TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 11:
12. A system for an advanced user experience study comprising:
a device for enabling recording;
a study administrator for providing a participant at least one survey question, providing the participant a task, recording the participant, redirecting the participant to a starting task, receiving navigation inputs from the starting task to a final task, comparing the final task to a set of validation conditions, providing participant trait metadata and the set of validation conditions to a neural network for identifying traits that are associated with failure validation condition, identifying a root cause for the failure validation condition responsive to the traits, generating a clickstream analysis as an aggregation of the navigation inputs from a plurality of participants, wherein the aggregation includes a likelihood of any given path of a plurality of alternate paths presented as a branched graph, providing the clickstream analysis to a machine learning model for identifying transition points of the alternate paths in the aggregated navigation inputs that are points of confusion which are predictive of a failed outcome, and generating a clip of the recording including the point of confusion.