Patent ID: 11928897
Assignee: WALMART APOLLO, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 10:
11. A computer-implemented method comprising:
obtaining, from a second computing device and by a processor, check-in data indicating an arrival of a user of the second computing device at a first location;
in response to obtaining the check-in data, determining, by the processor, current wait times;
determining, by the processor, a first number of customers waiting for service;
determining, by the processor, a first number of associates available to assist the first number of customers;
determining, by the processor, an expected wait time for the user operating the second computing device based at least on the current wait times, the first number of customers waiting for service, and the first number of associates available; and
transmitting, by the processor, the expected wait time to the second computing device.