Patent ID: 11941036
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G

Claim 9:
10. A non-transitory storage medium containing instructions, which when executed by a processor, cause the processor to perform operations, the operations to:
receive a hierarchical label profile for a document, the hierarchical label profile comprising a predicted set of hierarchical labels associated with the document;
access a historical label performance database, the historical label performance database comprising performance data associated with each assignee in an identified set of assignees for each label in an identified set of the hierarchical labels;
generate, based on the access of the historical label performance database, a first vector for the hierarchical label profile for the document;
generate, based on the access of the historical label performance database, a second vector for each of the assignees in the identified set of assignees, having the predicted set of hierarchical labels of the hierarchical label profile for the document;
correlate the first vector with the second vector for each of the assignees in the identified set of assignees; and
determine a selected assignee of the identified set of assignees to associate with the document based on correlation the first vector with the second vector for each of the assignees in the identified set of assignees.