Patent ID: 11972396
Assignee: DIGITAL SEAT MEDIA, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC B  G  H

Claim 13:
14. A method for reporting an occurrence of an issue relating to a movable object comprising:
a. receiving a browser request to report the issue from a first mobile device that has automatically sent the request in response to scanning an encoded tag located on or near the movable object, the request also including a unique tag identifier that was received by the first mobile device when the first mobile device scanned the tag;
b. using the unique tag identifier to identify and update a database record corresponding to the movable object to reflect that the issue was reported by the first mobile device and to record a location of the movable object in response to reporting the issue;
c. sending a notification to at least a second device comprising a link to access information regarding said issue and the location of the movable object wherein the link to the issue provides a login access and the database record can be updated from the same notification;
d. enabling the second device to use the location of the movable object to find the movable object; and
e. updating the database record corresponding to the movable object that the issue is resolved.