Patent ID: 11972280
Assignee: INTUIT INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 14:
15. A non-transitory computer readable medium comprising computer readable program code to perform operations, the operations comprising:
generating, by recording clickstream data of a first user, a first clickstream file comprising a first sequence of steps for a first task, wherein at least two steps the first sequence of steps each comprise a plurality of attributes of the corresponding step of the at least two steps, the plurality of attributes comprising an action, a first parameter comprising a current page, a second parameter comprising a target widget for performing the action, wherein the current page for a first step of the at least two steps is different from the current page of a second step of the at least two steps;
generating, from the first clickstream file, a first knowledge graph comprising a first plurality of instructions corresponding to the first sequence of steps, wherein for at least one instruction of the first plurality of instructions, generating the first knowledge graph adds the action, the first parameter comprising the current page, the second parameter comprising the target widget to a natural language form of the instruction;
extracting, from a first user input of a second user, a first intent to complete the first task;
responsive to extracting the first intent to complete the first task, obtaining the first knowledge graph; and
presenting, using the first knowledge graph and to the second user, a first instruction of the first plurality of instructions to perform a first action in a workflow to complete the first task.