Patent ID: 11864082
Assignee: RAPIDSOS, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. An emergency management system (EMS), the EMS communicatively coupled to a plurality of emergency service providers (ESPs) and comprising a memory, a network component, and at least one processor operatively coupled to the network component, the at least one processor operative to:
receive emergency data comprising an emergency location, wherein at least a portion of the emergency data is generated by an electronic device associated with a user;
receive a prompt, from a computing device associated with a monitoring center, to transmit the emergency data to an appropriate ESP, wherein the computing device associated with the monitoring center is separate and distinct from the electronic device associated with the user;
automatically determine an ESP from the plurality of ESPs as appropriate to receive the emergency data based on the emergency location;
transmit a digital emergency service request associated with the emergency data to the ESP, the digital emergency service request providing the ESP with one or more servicing options comprising a first option to claim the digital emergency service request;
transmit the emergency data to the ESP for display within a graphical user interface (GUI) of an emergency response application accessed by the ESP; and
facilitate a two-way communication session between a software application accessed by the monitoring center and the emergency response application accessed by the ESP.