Patent ID: 11900228
Assignee: WALGREEN CO.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A computer-implemented method, executed by a processor, to estimate a waiting time for a prescription to be filled, the method comprising:
training, by a processor, a machine learning model to predict an estimated waiting time for filling a prescription medication for a patient using, for each of a plurality of previously filled prescriptions, (i) a set of characteristics of a previously filled prescription, and (ii) a fill time for the previously filled prescription, wherein the set of characteristics of each previously filled prescription includes at least one of: prescription information, medication information, usage information, pharmacy stock information, a number of patients currently waiting for a prescription medication to be filled, or a number of prescriptions waiting to be filled;
identifying, by the processor, a set of characteristics of the prescription medication for the patient;
applying, by the processor, the set of characteristics of the prescription medication to the machine learning model to predict the estimated waiting time for filling the prescription medication for the patient; and
providing, by the processor, an indication of the estimated waiting time for display on a client device.