Patent ID: 11941051
Assignee: BANK OF AMERICA CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 16:
17. The system of claim 13, wherein:
the network interface is further configured to receive a video associated with the call;
the request for the feature comprises a request for an indication of who appears in the received video; and
the processor is further configured to:
determine the command as a face identification command;
determine the artificial intelligence model as a face identification model;
apply the face identification model to the received video, thereby determining a first set of identities corresponding to faces appearing in the received video;
apply the face identification model to the stored videos, thereby determining a second set of identities corresponding to faces appearing in the stored videos;
determine a third set of identities that appear in both the first set of identities and the second set of identities; and
provide, in the programming language of the computing application, the third set of identities.