Patent ID: 11971907
Assignee: DELL PRODUCTS L.P.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 16:
17. An article of manufacture comprising a non-transitory processor-readable storage medium having stored therein program code of one or more software programs, wherein the program code, when executed by at least one processing device operatively coupled to a memory, causes said at least one processing device to perform the steps of:
collecting data corresponding to a plurality of components in a system, wherein the data comprises information about one or more failed transactions in the components in the system;
categorizing the data using machine learning by: modeling features of the failed transactions as feature vectors, and dividing the feature vectors into a plurality of categories by applying a support-vector machine algorithm, and assigning a probably root cause to each category in the plurality of categories;
determining a remedial action at least in part based on the probable root cause assigned to a category in the plurality of categories; and
transmitting the data and an indication of the remedial action to one or more application programming interfaces (APIs).