Patent ID: 11893984
Assignee: AMAZON TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 5:
6. The computer-implemented method of claim 3, further comprising:
receiving, at the first system and from the first device, third audio data representing a third utterance detected by the first device;
receiving, at the first system, a second dialog identifier that identifies at least one second communication between the first device and the second system, the at least one second communication corresponding to fourth audio data representing a fourth utterance detected by the first device prior to detecting the third utterance;
determining that the third audio data is associated with a third entity;
sending, from the first system to the second system, a second request for information about the third entity, the second request including the second dialog identifier;
receiving, by the first system from the second system, third data responsive to the second request, the third data indicating that the second system declines to provide identifying information associated with the second dialog identifier;
processing the third data and the third audio data to determine fourth data responsive to the first utterance; and
outputting a second response representing the fourth data, the second response including an indication that a different system can respond to the third utterance.