Patent ID: 11954619
Assignee: TRUEBLUE, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 9:
10. A computer-implemented method, comprising:
receiving, from a first communications interface executed by one or more hardware processors, data related to availability for a shift from a mobile device of a worker in a network;
receiving, from a second communications interface executed by one or more hardware processors, audio and video signals from a communications session between an artificial intelligence agent and the worker related to skills for the shift from the network and conducted using the mobile device of the worker from any location where the mobile device is connected to the network;
detecting, by a controller, executed by one or more hardware processors and communicatively coupled to the first communications interface and the second communications interface, that the worker is in closer proximity to an edge server than a cloud data center;
based at least in part on the data related to the availability for the shift from the first communications interface and the detected proximity, further triggering, by the controller, to the worker, on the second communications interface, an automatic initiation of the communications session from the edge server rather than the cloud data center to decrease a latency of the communications session by reducing an amount of data associated with images and the video signals from the communications session; and
performing, by processing logic at the edge server, an inference on natural language by processing an initial set of deep neural networks segments at the edge server, and by processing remaining deep neural network segments at the cloud data center to further improve the latency of the communications session while assisting the artificial intelligence agent to determine a next question among a plurality of questions for the worker.