Patent ID: 11922942
Assignee: AMAZON TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 17:
18. A method comprising:
receiving text data defining a natural language input configured to invoke a first response template;
receiving a response definition defining a response associated with the first response template;
storing the first response template including the response definition in at least one memory;
receiving natural language input data representing a first question;
determining an account associated with the natural language input data;
determining a first knowledge graph associated with the account and the natural language input data;
determining that the natural language input data corresponds to the first response template in the at least one memory based at least in part on a correspondence between the natural language input data and the natural language input configured to invoke the first response template;
identifying a first entity in the natural language input data;
determining response data for the first entity using the response definition and the first knowledge graph; and
generating natural language output data comprising the response data.