Patent ID: 11934413
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 16:
17. The computer-readable storage medium of claim 14, wherein when scoring the obtained content considered relevant to each user for relevancy to the generated theme of the search query, the computer-readable storage medium includes further instructions that when executed by a processor, cause the processor to:
apply a past preference benchmark to the search query in a machine learning algorithm;
determine a past preference score of the search query from the machine learning algorithm;
apply a work assignment category benchmark to the search query in the machine learning algorithm;
determine a work assignment category score of the search query from the machine learning algorithm;
provide the past preference score and the work assignment category score to a search result scoring application; and
generate a relevancy score for the obtained content based a result of a search result scoring application using the past preference score, and the work assignment category score.