Patent ID: 11875179
Assignee: REACT NOW GMBH
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 7:
8. An apparatus, comprising:
a memory; and
a processor, the processor operatively coupled to the memory and configured to:
send, from a user device to a content management server, a signal representing an indication of location of the user device, each user device from a plurality of user devices being uniquely associated with a user from a subset of users, the content management server associates one or more roles from a plurality of roles with the user in response to receiving the signal representing the indication of location of the user device;
receive, at the user device from the content management server, a signal representing an action, the action identified by the content management server using an artificial intelligence model and based on the status of a peripheral device by the peripheral device, the action associated with the one or more roles of the user device, the artificial intelligence model trained using a training dataset that includes a set of indications of status of a set of peripheral devices, each indication of status from the set of indications of status associated with at least one action from a set of actions, the action requesting a plural number of users;
display a chat instance between the subset of users to coordinate a response to the action, after receiving the signal representing the action, and before sending a signal representing an acceptance of the action;
send, from the user device to the content management server, the signal representing the acceptance of the action in response to the signal representing the action to cause the content management server to send, to each remaining user device from the plurality of user devices, a signal indicating the acceptance of the action by a different user device;
delete the chat instance after sending the signal representing the acceptance of the action and after the plural number of users have accepted the action; and
send, from the user device to the content management server and after sending the signal representing the acceptance, a signal indicating the action has been performed by the user of the user device.