Patent ID: 11960546
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 14:
15. A computer program product for summarization of ambiguous strings comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to perform operations, the operations comprising:
analyzing, by a processor, two or more unread messages received on a cloud computing node, wherein the two or more unread messages are from one or more respective digital conversations, wherein analyzing the two or more unread messages comprises:
separating and grouping, by a topic modeling component, topics of conversation in the two or more unread messages based on an identified content;
identifying, by a sentiment analysis, an underlying intent of the two or more unread messages associated with the one or more respective digital conversations; and
utilizing a linguistic analysis on the two or more unread messages from the one or more respective conversations to generate a 1:1 mapping of words/definition;

generating, from the analyzing, an ambiguous strings model;
summarizing, via utilization of the ambiguous strings model, the two or more unread messages from the one or more respective digital conversations by creating a single short message accounting for ambiguous text, wherein summarizing the two or more unread messages includes:
utilizing the 1:1 mapping of words/definition to replace nonconventional characters in the two or more unread messages with a single definition associated with the nonconventional characters in the two or more unread messages; and

genericizing the ambiguous strings model.