Patent ID: 11943321
Assignee: SALESFORCE, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A method for data processing, comprising:
detecting, via a user interface, a user input corresponding to a communication process flow object associated with a communication process flow that controls electronic communications between a tenant of a multitenant system and a set of users corresponding to the tenant;
generating, based at least in part on detecting the user input, a data object and that includes metadata associated with the communication process flow object; and
transmitting, from a communication process flow management service and to a communication platform, a request that includes the data object and a channel identifier associated with a communication channel of the communication platform, the request being configured to cause posting of the data object into the communication channel of the communication platform that is associated with the tenant, wherein the request is transmitted based at least in part on detecting the user input.