Patent ID: 11871305
Assignee: SALESFORCE, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 15:
16. One or more non-transitory computer-readable media storing instructions that, when executed, cause one or more processors to:
identify, based at least in part on a mention identifier associated with a user, first unread messages and a second unread message in a virtual space associated with a communication platform;
determine that the first unread messages comprise the mention identifier and that the second unread message does not comprise the mention identifier;
generate, based at least in part on a determination that the first unread messages comprise the mention identifier, interface elements comprising the first unread messages but not the second unread message;
determine one or more attributes associated with the first unread messages, the one more attributes including one or more previously identified words that are detected within the first unread messages;
determine a display order of the first unread messages based at least in part on the one or more attributes; and
cause a presentation of the interface elements via a client associated with the user according to the display order.