Patent ID: 11968326
Assignee: MICRO MACRO ASSETS, LLC
Field: Telecommunications (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A system for establishing a communication with a customer by an agent, comprising:
an agent computer comprising a first processor and a first memory configured to store non-transitory instructions that when executed by the first processor performs the step of:
receiving a batch notification identifying a batch of one or more customer records in the agent computer, for communication in the near future, wherein the one or more customer records is associated with one or more customers; and

a second computer comprising a second processor and a second memory configured to store non-transitory instructions that when executed by the second processor performs the step of:
providing the batch notification identifying the batch of one or more customer records in the agent computer,

wherein the system connects the agent with the customer associated with a customer record selected by the agent, and the selected customer record is part of the batch.