Patent ID: 11924377
Assignee: T-MOBILE USA, INC.
Field: Audio-visual technology (Electrical engineering)
Classification: CPC H | IPC H

Claim 7:
8. A method comprising:
detecting bandwidth available to a user equipment (UE) by detecting whether the UE is a 5G capable device or connected to a wireless telecommunication network;
upon determining that the UE is the 5G capable device or connected to the wireless telecommunication network, creating a video communication session between the UE and the wireless telecommunication network;
detecting a communication initiated between the UE and a wireless telecommunication network;
obtaining a device diagnostic associated with the UE;
based on the device diagnostic, predicting an anticipated action when the UE initiates the communication, wherein the anticipated action is associated with a performance of the UE;
upon initiating the communication, verifying the anticipated action;
receiving a first natural language input from the UE verifying the anticipated action; and
based on the first natural language input, engaging a software configured to automatically address the anticipated action.