Patent ID: 11922123
Assignee: ORACLE INTERNATIONAL CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 9:
10. The system of claim 6, wherein the actions further comprise:
receiving an initial utterance from a user within the chatbot session, wherein the initial utterance is received prior to the utterance;
inputting the initial utterance into the candidate skills model;
obtaining, using the candidate skills model, a ranking of skills that could potentially process the initial utterance;
determining, based on the ranking of skills, the first skill is a highest ranked skill for processing the initial utterance;
assigning the current skill context of the chatbot session to the first skill and the current group context of the chatbot session to the first group, wherein the first group is defined for the first skill, and the assignment of the current group context of the chatbot session to the first group is performed based on the first group being defined for the first skill.