Patent ID: 11917108
Assignee: 8X8, INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC H

Claim 15:
16. A computer-implemented method comprising:
responding to a selection of a particular communication service provider server, from among a plurality of communication service provider servers, to interface with a data communications server and further responding to detection of an action associated with a first user of one of a plurality of client entities that are to receive data communications services from the plurality of communication service provider servers, and then
identifying context information of the action, wherein the context information includes identification of a second user associated with the action and a type of interaction for the action,
providing instructions to the selected communication service provider server to retrieve data correlated with the identified context information, and
displaying correlated data received from the selected communication service provider server on a user interface.