Patent ID: 11922232
Assignee: SPLUNK INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G

Claim 15:
16. A computing device, comprising:
one or more processors; and
a non-transitory computer-readable storage medium storing instructions which, when executed by the one or more processors, causes the computing device to:
transmit, by an information technology (IT) and security operations application to an IT and security operations mobile application executing on a mobile device of a first user, a request related to an executing workflow process, wherein the executing workflow process relates to an incident identified by the IT and security operations application monitoring an IT environment, the transmitting causing display of a graphical user interface (GUI) including an events interface displaying information regarding the incident identified by the IT and security operations application, wherein the events interface includes interface elements for responding to the request, wherein the interface elements include a first interface element used to designate a severity level for the incident and a second interface element used to delegate the request to another user of the IT and security operations application;
receive, by the IT and security operations application via a selection of the second interface element, a request to delegate the request to a second user;
cause display of a second GUI including the events interface displaying information regarding the incident via another instance of the IT and security operations mobile application executing on a second mobile device of the second user, wherein the second GUI includes the interface elements for responding to the request, wherein the interface elements include the first interface element used to designate a severity level for the incident;
receive, by the IT and security operations application via a use of the second GUI, a response to the request and specifying a severity level for the incident, wherein the response requests execution of a playbook to be used to respond to the incident based in part on the severity level; and
cause execution of the playbook by the IT and security operations application.