Patent ID: 11941547
Assignee: VOLKSWAGEN AKTIENGESELLSCHAFT
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A method for requesting a mobile service vehicle comprising a vehicle carrier and a cabin (CAB) which is temporarily connected to the vehicle carrier and is equipped to perform a service, the method comprising:
determining a need of the customer to obtain a desired service within the vehicle carrier during a journey;, determining the status of mobile service vehicles via a server,
comparing a corresponding CAB and service equipment of each of the available mobile service vehicles with the need of the customer,
determining that a preference of the customer for satisfying the need cannot be met; and
in response to determining that the customer preference cannot be met,
automatically outputting alternative suggestions with respect to the customer preference and based on the available mobile service vehicles so that the customer can select the alternative suggestion without switching to another screen view, the alternative suggestions automatically outputted in the screen view based on a personal movement and consumption history of the customer stored on a data memory of a server or on a mobile device, and
in response to input from the customer, booking one of the available mobile service vehicles with a corresponding CAB equipped with service equipment corresponding to a particular mobile service of the CAB to pick up the customer at a starting point of the journey,
wherein the available mobile service vehicles have CABs equipped with service equipment including one of a sink, workbenches, videoconferencing hardware, a UV radiation unit, or restaurant equipment.