Patent ID: 11875179
Assignee: REACT NOW GMBH
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A method, comprising:
receiving, from a peripheral device, a signal representing a first status of the peripheral device;
identifying, using an artificial intelligence model, an action based on the first status of the peripheral device, each user from a subset of users being predesignated to perform the action, the artificial intelligence model trained using a training dataset that includes a set of indications of status of a set of peripheral devices, each indication of status from the set of indications of status associated with at least one action from a set of actions, the action requesting a plural number of users;
sending, to a plurality of user devices, a signal representing the action, each user device from the plurality of user devices being uniquely associated with a user from the subset of users;
facilitating a chat instance between the plurality of user devices to coordinate a response to the action, in response to identifying the action, and before receiving a signal representing an acceptance of the action;
causing the chat instance to be deleted from the plurality of user devices after the plural number of users has accepted the action;
receiving, from at least one user device from the plurality of user devices and after the facilitating of the chat instance, the signal representing the acceptance of the action in response to the signal representing the action;
sending, to each remaining user device from the plurality of user devices other than the at least one user device, a signal indicating the acceptance of the action by a different user device;
receiving, from the at least one user device, a signal indicating the action has been performed by the user; and
sending, to the peripheral device, a signal that indicates the action has been performed and that causes the peripheral device to change the first status of the peripheral device to a second status of the peripheral device in response to receiving the signal that indicates the action has been performed.