Patent ID: 11902223
Assignee: PARADOX HOLDINGS, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 14:
15. A system, comprising:
a processor; and
a memory having programming instructions stored thereon, which, when executed by the processor, causes the system to perform operations, comprising:
receiving user activity data from a user interacting with content of a website hosted by a third party computing system separate from the system, wherein the user activity data is received via one or more integrations injected into code associated with the website and wherein the website comprises a chat interface linking the user to an intelligent assistant hosted by the system;
generating a profile for the user based on the user activity data, wherein the profile comprises tags indicating attributes about the user;
establishing a communication session between the user and the intelligent assistant via the chat interface;
receiving a message from the user to the intelligent assistant;
determining that the message comprises a key word triggering retrieval of relevant content;
based on the determining, retrieving the relevant content that is associated with the key word and relevant to the user based on the tags associated with the profile; and
causing a client device associated with the user to display the relevant content alongside the chat interface.