Patent ID: 11954609
Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 7:
8. A network knowledge graph generation system comprising:
a processor; and
a memory comprising instructions that, when executed by the processor, cause the processor to perform operations comprising:
constructing a machine learning model to determine a probability of an installation job needing a helper job to fulfill a service order, the service order being associated with a request for customer service in a telecommunication network,
creating a network knowledge graph, wherein the machine learning model determines the probability based, at least in part, upon the network knowledge graph and a dependency score,
executing the machine learning model to determine the probability,
clustering the installation job with a plurality of installation jobs; and
creating a dispatch ticket, the dispatch ticket operative to dispatch resources to complete the installation job and the plurality of installation jobs.