Patent ID: 11875132
Assignee: INTRADO CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. An apparatus comprising:
a memory;
and a processor configured to transfer a copy of a plurality of revised translation data sets to be added to an interactive voice response (IVR) application into a grid structure, where each revised translation data set comprises a prompt name in a first field, an IVR prompt in a second field, a translation of the IVR prompt into a different language in a third field, and a timestamp in a fourth field,
execute an accuracy validation on the plurality of revised translation data sets, wherein, for each revised translation data set, the processor identifies whether a respective translation in a different language in a third field is an accurate translation of a respective IVR prompt in a second field based on attributes of the respective translation and the respective IVR prompt,
and display results of the accuracy validation via a user interface on a device;
wherein a respective translation of the IVR prompt in the second field is an inaccurate translation is identified when a character count of a respective translation of the IVR prompt in a third field of a revised translation data set is greater than a character count of the IVR prompt by a predetermined threshold.