Patent ID: 11915834
Assignee: SALESFORCE, INC.
Field: Medical technology (Instruments)
Classification: CPC G | IPC G

Claim 7:
8. A computer program product comprising computer-readable program code to be executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code including instructions configurable to implement batch job processing using a plurality of batch servers, the batch job processing comprising:
for each batch of a plurality of batches of patient records stored in a database of a database system:
routing, using load balancing, a request for processing the batch of patient records to an identified one or more of the plurality of batch servers using an interface system implementing the load balancing, the interface system being communicably coupled with the plurality of batch servers;
identifying, using the batch of patient records, data related to treatment needs of a plurality of patients associated with a plurality of healthcare providers, the data related to the treatment needs of the plurality of patients associated with cancelled health-related appointments because of a shared-health event;
determining data related to a treatment specialty associated with each of the plurality of patients based on the data related to the treatment needs of the plurality of patients;
determining data related to a treatment specialty associated with each of the plurality of healthcare providers; and
matching at least one patient from the plurality of patients with at least one healthcare provider from the plurality of the healthcare providers based on data related to the treatment specialty associated with the patient being similar to data related to the treatment specialty associated with the at least one healthcare provider.