Patent ID: 11972280
Assignee: INTUIT INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 7:
8. A system comprising:
a repository configured to store:
a first clickstream file of a first user comprising a first sequence of steps for a first task, wherein at least two steps of the first sequence of steps each comprise a plurality of attributes of the corresponding step of the at least two steps, the plurality of attributes comprising an action, a first parameter comprising a current page, a second parameter comprising a target widget for performing the action, and wherein the first clickstream file is generated by recording clickstream data, wherein the current page for a first step of the at least two steps is different from the current page of a second step of the at least two steps, and
a first knowledge graph comprising a first plurality of instructions corresponding to the first sequence of steps;

a computer processor;
a knowledge graph generator executing on the computer processor configured to:
generate the first knowledge graph from the first clickstream file, wherein for at least one instruction of the first plurality of instructions, generating the first knowledge graph adds the action, the first parameter comprising the current page, the second parameter comprising the target widget to a natural language form of the instruction; and

a task completion manager executing on the computer processor configured to:
extract, from a first user input of a second user, a first intent to complete the first task,
responsive to extracting the first intent to complete the first task, obtain the first knowledge graph, and
present, using the first knowledge graph and to the second user, a first instruction of the first plurality of instructions to perform a first action in a workflow to complete the first task.