Patent ID: 11880614
Assignee: KONICA MINOLTA, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 11:
12. An information processing apparatus that manages productivity by processing information obtained from one or more image forming apparatuses, the information processing apparatus comprising:
a hardware processor that:
acquires operation history information from the image forming apparatus;
analyzes the operation history information and determines an improvement measure for improving the productivity based on an analysis result;
calculates an effect obtained by implementing the improvement measure; and
outputs the improvement measure together with the effect, wherein
the analyzing the operation history information and determining the improvement measure based on the analysis result includes:
based on the analysis result, specifying an image forming apparatus of which productivity decreases as compared with a reference value among one or more image forming apparatus;
based on the analysis result, specifying a factor that decreases the productivity of the image forming apparatus; and
performing processing of determining the improvement measure for an element that decreases the productivity most among the elements contributing to the factor that decreases the productivity of the image forming apparatus, wherein

in a case where the hardware processor is not capable of determining the improvement measure for the element, performs processing of determining the improvement measure for the element that decreases the productivity second most.