Patent ID: 11882193
Assignee: BANK OF AMERICA CORPORATION
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A system for matching user devices with resource devices, comprising:
a first user device associated with a first user, the first user device comprising a first user device memory and a first user device processor, wherein:
the first user device memory stores first user preference information and first user profile information;
the first user device processor is communicatively coupled to the first user device memory and configured to communicate the first user preference information to a queue management server;

the queue management server comprising a queue management memory and a queue management processor, wherein:
the queue management memory stores resources information that represents capabilities of a plurality of resources, and that indicates availability of each of the plurality of resources; and
the queue management processor communicatively coupled to the queue management memory and configured to:
parse the first user preference information;
forecast an availability of the resources for the first user device based at least in part upon the resources information;
select a first resource device to service the first user device based at least in part upon the forecast;
add the first user device to an end of a first queue for the selected first resource device, wherein the first queue for the selected first resource device represents a numerically ordered list of user devices assigned to the selected first resource device; and
communicate the first queue to the first user device.