Patent ID: 11954387
Assignee: KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 13:
14. A system for processing and scheduling print jobs, the system comprising:
one or more client devices configured to generate print jobs;
a plurality of printers configured to print the print jobs; and
a server having a memory and a processor, the processor configured to:
collect job information on one or more past print jobs;
collect job information on a plurality of print jobs currently being processed, each of the plurality of print jobs being assigned to one or more operators from a plurality of operators that operate the plurality of printers;
generate a process workflow visualization for the plurality of print jobs currently being processed with a processing mining algorithm based on the job information collected on the one or more past print jobs and the job information collected on the plurality of print jobs currently being processed;
display the process workflow visualization for the plurality of print jobs currently being processed; and
highlight one or more of the plurality of print jobs currently being processed in the process workflow visualization when the one or more of the plurality of print jobs has a recommendation for improving a processing time of the one or more of the plurality of print jobs, and wherein the recommendation for improving the processing time of the one or more of the plurality of print jobs further comprises:
recommending a change in an operator on a printer of the one or more of the plurality of print jobs currently being processed.