Patent ID: 11966479
Assignee: BANK OF AMERICA CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 11:
12. A computer program product for evaluating, validating, and implementing change requests to a system environment based on artificial intelligence input, the computer program product comprising a non-transitory computer-readable medium comprising code causing a first apparatus to:
receive a change request comprising a change to be made to a configuration item of a system environment;
determine, based on a change inference database, potential failure points associated with deploying the change request in the system environment, wherein the change inference database is generated based on historical change request data;
determine, based on the potential failure points, a confidence score for the change;
determine whether the confidence score for the change satisfies a threshold limit for the configuration item, wherein the threshold limit is a baseline value to approve changes to the configuration item;
prevent the change request from being deployed in the system environment until the confidence score for the change satisfies the threshold limit for the configuration item by:
generating, based on determining that the confidence score for the change satisfies the threshold limit for the configuration item, based on the change, and based on a change window for the change request, a secure token for the change request, wherein the secure token is only valid during the change window; and
determining whether the secure token is valid;

generate, based on determining that the secure token is valid, based on a deployment tool database, based on the secure token, and based on determining that the confidence score for the change satisfies the threshold limit for the configuration item, an authentication token comprising instructions for deployment tools; and
implement, using the deployment tools and based on the instructions, the change request in the system environment.