Patent ID: 11922926
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 4:
5. The system of claim 1, wherein the instructions are further configured to cause the system to:
identify, using a second machine learning model, one or more first respective phonemes associated with each of the plurality of predefined red flag words;
identify, using the second machine learning model, one or more second respective phonemes associated with each of the one or more transcribed words;
determine whether at least one of the one or more first respective phonemes matches at least one of the one or more second respective phonemes; and
responsive to determining the at least one of the one or more first respective phonemes matches the at least one of the one or more second respective phonemes, classify the transcription as being associated with the first category.