Patent ID: 11863432
Assignee: CISCO TECHNOLOGY, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A method comprising:
identifying, by a device, a potential change in user experience of an online application;
selecting, by the device and based on the potential change in user experience, a set of one or more users of the online application;
obtaining, by the device and from the set of one or more users of the online application, feedback regarding their experience with the online application; and
using, by the device, the feedback obtained from the set of one or more users of the online application to make a routing decision in a network regarding traffic of the online application;
wherein using the feedback to make the routing decision comprises using the feedback to predict a decrease in the user experience of the online application based on one or more performance metrics from the network.