Patent ID: 11907896
Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 15:
16. A system comprising:
at least one processor; and,
computer readable media communicatively coupled to the at least one processor, the computer readable media comprising computer executable instructions that when executed by the at least one processor cause the at least one processor to perform a method for returning an item to a shipper that eliminates a need of a customer to apply a shipping label to an item, the method comprising:
receiving a request to return a package delivered to a user associated with a shipment identifier stored within a tracking number table indicating that the user is associated with a label-less return program;
receiving a scan of a shipping label associated with the package, from a user device;
responsive to receiving the scan of the shipping label, generating a smart code associated with the shipment identifier;
automatically causing an update to the tracking number table linking the smart code to the shipment identifier within the tracking number table;
causing delivery of the smart code to the user device;
receiving a scan of the smart code from a remote scanning device;
responsive to receiving the scan of the smart code, determining that the tracking number table is updated and that the smart code is linked to the shipment identifier; and
based on determining that the smart code is linked to the shipment identifier, initializing return of the package.