Patent ID: 11863409
Assignee: ZSCALER, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 10:
11. A method comprising:
performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications;
receive inputs to generate one or more alerts, and to test the one or more alerts against historic data;
obtaining device, application, and network metrics from the inline monitoring of the cloud system and the logging and analytics system for quantifying a digital User Experience (UX) associated with the one or more cloud applications and private applications; p1 comparing each of the device, application, and network metrics to the one or more alerts comprising any combination of established alert rules; and
sending a notification to one or more administrators when the device, application, and network metrics include data that satisfies the alert rules of the one or more alerts.