Patent ID: 11955230
Assignee: BECKMAN COULTER, INC.
Field: Medical technology (Instruments)
Classification: CPC G  H | IPC G  H

Claim 3:
4. The system of claim 1, wherein:
the plurality of remote analytical instruments comprises a first set of remote analytical instruments associated with a first entity, and a second set of remote analytical instruments associated with a second entity; and
the plurality of acts the one or more processors are configured to perform comprise:
using data from instruments comprising the first set of remote analytical instruments and the second set of remote analytical instruments to identify, and determine a plurality of solutions to, a problem on an instrument from the first set of remote analytical instruments; and
presenting a user associated with the first set of remote analytical instruments with a ranked list of the plurality of solutions to the problem on the instrument from the first set of remote set of analytical instruments.