Patent ID: 11972396
Assignee: DIGITAL SEAT MEDIA, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC B  G  H

Claim 15:
16. A method for reporting an occurrence of an issue relating to a movable object comprising:
a. in response to receiving a browser request to report the issue from a first mobile device that has scanned a tag located on or near the movable object, updating a database record corresponding to the movable object and identified by a unique tag identifier that was received by the first mobile device when the first mobile device scanned the tag to reflect that the issue was reported by the first mobile device, the unique tag identifier received with the browser request;
b. receiving a location beacon from the first mobile device;
c. sending a notification to at least a second device comprising a link to said issue wherein the link to the issue provides a login access and the database record can be updated from the same notification;
d. causing a directional orientation to be generated from the second device to the location beacon of the first mobile device; and
e. updating the database record corresponding to the movable object to reflect that the issue is resolved.