Patent ID: 11881212
Assignee: INTERACTIVE SOLUTIONS CORP.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 2:
3. A non-transitory computer readable medium comprising instructions which, when executed by a processor, cause the processor to perform:
analyzing content included in a conversation, using the conversation as an input to convert the conversation into digital information (i.e., lettered words), and storing the digital information as a voice-analyzed conversation in a storage means;
storing, for each topic, pronunciations to be voice-recognized or terms that are voice-recognized, and candidates of correction terms related to the pronunciations to be voice-recognized or the terms that are voice-recognized in a topic related correction term storage means;
ascertaining a topic of the conversation, comparing each word in the conversation with each topic word(s) to obtain topic words in the conversation if any word in the conversation matches any of the each topic word(s), and ascertaining a topic of the conversation, and wherein the each topic word(s) can be input into the system in advance or stored in a topic dictionary in the storage means;
correcting the conversation analyzed by correcting any of any lettered word in the voice-analyzed conversation that is incorrect based on the ascertained topic with the candidates of correction terms; and
extracting topic-related information which consists of terms related to the ascertained topic; wherein the terms are accurate terms as the candidates of correction terms that are stored in the topic-related correction term storage means.