Patent ID: 11880895
Assignee: nan
Field: Measurement (Instruments)
Classification: CPC G | IPC G

Claim 7:
8. A network-based venue management system, comprising:
a venue management server communicatively coupled to a network, including:
a processor, communicatively coupled to memory, configured to receive location information and to track a current location of a customer within a venue based on the location information, the customer is associated with a customer identifier;
a database communicatively coupled to the processor, having data mapped to a virtual grid of physical locations within the venue, the physical locations arranged as a plurality of virtual zones;
a communication component communicatively coupled to the processor, arranged to communicate real-time geo-location information to one or more vendor devices and a customer device, based on the current location of the customer within the venue;
one or more location sensors communicatively coupled to the network and disposed within each of the plurality of zones, the location sensors are arranged to detect the current location of the customer within the plurality of zones, and to transmit detected location information to the venue management server, the customer identifier of each customer is further associated with a seat location within one of the zones;
wherein the venue management server is configured to receive an order for goods or services associated with the customer identifier of one of the customers and generate one or more communications to a vendor to fulfill the order for goods or services at a delivery location which matches the seat location of the customer; and
wherein the venue management server is configured to detect a change in the current location of the customer away from the seat location to another of the zones, set the delivery location to match the current location of the customer, and redirect the delivery of goods or services to the delivery location.