Patent ID: 11954620
Assignee: ATLASSIAN PTY LTD.
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A method for project management in a federated application system, the method comprising:
subsequent to a previous communication between an application operating on a user device and a federated application system comprising a plurality of computer program applications, evaluating a particular criteria with respect to the previous communication, the evaluation performed by an inquiry controller operably coupled to the federated application system;
in response to determining that the particular criteria has been met, causing display of a graphical user interface on the user device, the graphical user interface including a region for receiving natural language text input;
in response to receiving natural language text input at the graphical user interface, extracting at least a portion of the natural language text input and performing a sentiment analysis on the at least the portion using a machine learning model, the machine learning model providing an output in response to the analysis;
in response to the output corresponding to a negative sentiment:
selecting, by a response analyzer, a first action to be executed by one or more computer program applications in the federated system, the first action to be performed with respect to a first digital content item managed by a computer program application of the one or more computer program applications;
performing, at the computer program application the first action, the performing the first action comprising causing display of the first digital content item at the user device; and

in response to the output corresponding to a positive sentiment:
selecting, by the response analyzer, a second action to be executed by one or more computer program applications in the federated system, the second action to be performed with respect to a second digital content item managed by one or more computer program applications; and
performing, at the one or more of the computer programs applications, the second action, the performing the second action comprising causing display of the second digital content item at the user device.