Patent ID: 11880546
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 16:
17. A user device configured to present a user interface element, comprising:
one or more memories; and
one or more processors, coupled to the one or more memories, configured to:
present, on a first user interface associated with a user account, an interaction element;
detect a first user interaction, with the user device, that indicates the interaction element; and
present, on a second user interface, associated with the user account and based on the first user interaction, a user interface element including:
a first portion extending downward from a top of the user device and over a top portion of the first user interface, wherein the first portion transitions to a live chat window based on a second user interaction with the first portion, and
a second portion extending upward from a bottom of the user device and over a bottom portion of the first user interface,
wherein, independent of an input entered by a user, an intermediate portion of the first user interface is exposed through a gap between the first portion of the user interface element and the second portion of the user interface element,
wherein the first portion of the user interface element includes one or more suggestions based on account information associated with the user account, and
wherein the second portion of the user interface element includes an input user interface element.