Patent ID: 11900397
Assignee: CEREBRI AI INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 13:
14. The medium of claim 1, wherein:
the one or more datasets comprise a timeline of the event records;
at least some of the events are monetary transactions;
at least some of the events are non-monetary transactions;
the first entity is a customer of the second entity;
the second entity is a business or an agent to facilitate property transactions;
the event-value scores are indicative of the customer's view of intrinsic and monetary value that the customer ascribes to the customer's relationship to the business at a respective time corresponding to the respective event;
the method comprises at least partially configuring a next interaction with the consumer pertaining to the business based on at least a plurality of the event-value scores;
at least some events include at least one of the following:
the customer receiving a catalog, brochure, or other mailer via mail or email,
the customer visiting a website of the business to research one or more items,
the customer chatting online or in-person with a customer service representative or other sales representative of the business, or
the customer purchasing an item,
the customer submitting an online review,
the customer rating a property,
the customer examining a property,
the customer purchasing another item that is an accessory to the item, or
the customer responding to a survey; and

the method comprises:
obtaining designations of a first subset of the events as reference events, the first subset including the subsequent event; and
for each of at least some of the reference events, determining, based on at least some of the event records, contribution scores of at least a plurality of earlier events that are earlier than the respective reference event, wherein the contribution scores are indicative of a respective contribution of the respective earlier event to occurrence of the respective reference event.