Patent ID: 11954479
Assignee: DELL PRODUCTS L.P.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method for managing upgrades for enterprise information technology (IT) products, the method comprising:
detecting, from a customer, a customer intent to upgrade a currently installed version of an enterprise IT product to an upgrade version;
identifying, based on the upgrade version, a set of customer issue database entries;
identifying a set of upgrade issue tests respectively mapped to the set of customer issue database entries, wherein an issue test script is retrieved using an identified customer issue database entry of the set of customer issue database entries, and wherein the issue test script defines an upgrade issue test, wherein the upgrade issue test is in the set of update issue tests;
conducting the set of upgrade issue tests to obtain an upgrade assessment;
making a determination that the upgrade assessment is representative of a failing assessment; and
advising the customer, based on the determination, to postpone upgrading the enterprise IT product to the upgrade version until a custom version is available.