Patent ID: 11948365
Assignee: NCR VOYIX CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 10:
11. A method, comprising:
capturing, by cameras, video within an establishment;
monitoring, by a processor, individuals, transaction terminals, actions of the individuals, and behaviors of the individuals within the establishment by analyzing objects depicted within and tracked from video using identifiers assigned to the objects;
assigning, by the processor, a customer identity to an individual object associated with a customer based on biometric features, derived from one or more image frames of the video, that match to the customer identity;
obtaining, by the processor, account data from an account linked to the customer identity for the establishment;
determining, by the processor, the customer is present at a given transaction terminal based on detecting a transaction terminal object identified in the video depicting the given transaction terminal, based on a corresponding identifier assigned to the transaction object, and based on a tracked location of the customer within the establishment from the video and a known location of the given transaction terminal within the establishment; and
instructing, by the processor, the given transaction terminal to initiate a transaction for the customer on the given transaction terminal based on the determining using the account linked to the customer and further instructing the given transaction terminal to display a transaction screen on the given transaction terminal to start the transaction without any interaction provided by the customer to the given transaction terminal in order to provide the account and initiate the transaction at the terminal with displaying of the transaction screen to start the transaction between the customer and the given transaction terminal.