Patent ID: 11914462
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G

Claim 13:
14. The method of claim 13, further comprising:
determining, based on comparing a first message of the plurality of social media messages and the first set of keywords associated with a first anomaly, that the first anomaly of the one or more anomalies corresponds to the first software service;
determining, based on comparing the first message and the second set of keywords associated with a second anomaly, that the second anomaly of the one or more anomalies corresponds to the second software service;
in response to determining that the first anomaly corresponds to the first software service, generating a first alert for the first monitoring system;
in response to determining that the second anomaly corresponds to the second software service, generating a second alert for the second monitoring system; and
adding the first alert and the second alert to the notification.