Patent ID: 11914953
Assignee: 98POINT6 INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 28:
29. A computer program product for automated patient interaction, comprising at least one non-transitory computer-readable medium including program instructions that, when executed by at least one processor, cause the at least one processor to:
parse a patient complaint comprising a plurality of words relating to a health of a patient;
determine, with at least one machine-learning algorithm, a subset of patient queries from a plurality of patient queries based on the patient complaint and patient data, each patient query of the subset of patient queries configured to prompt the patient or another user on behalf of the patient to input information;
communicate the subset of patient queries to a first computing device operated by the patient or another user on behalf of the patient;
receive, from the first computing device, user input from the patient or another user on behalf of the patient, the user input comprising separate responses to each patient query of at least a portion of the subset of patient queries;
generate output data based on the subset of patient queries and the separate responses;
communicate the output data to a second computing device;
receive, from the second computing device, an input corresponding to at least one patient query of the subset of patient queries; and
train the at least one machine-learning algorithm based on the input, the at least one machine-learning algorithm configured to output at least one patient query based on at least one of the patient complaint and a subsequent patient complaint.