Patent ID: 11869488
Assignee: TOYOTA JIDOSHA KABUSHIKI KAISHA
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 13:
14. An agent system comprising:
an agent device including a first processor, the first processor being configured to:
recognize spoken content as text data;
ascertain an intent of the spoken content using a trained model that is generated by performing machine learning employing training data in which text data is input, and an intent label associated with an intent expressed in the text data is output, the trained model being configured to output the intent label if the intent of the spoken content can be ascertained, and output that a corresponding intent label does not exist if the intent of the spoken content cannot be ascertained;
if the trained model outputs the intent, output response information based on the intent label; and
if the trained model outputs that the corresponding intent label does not exist, and a predetermined word used to identify an individual function pertaining to a vehicle has been recognized in the spoken content, obtain a relevant list that is relevant to the recognized word based on association data that includes association between the individual function pertaining to the vehicle identified by the recognized word and at least one intent label, and output the obtained relevant list as the response information; and

an information provision device that is installed in a vehicle and that includes a second processor that is configured to detect an utterance of an occupant, provide the detected utterance to the agent device, and report the response information output from the agent device, so as to supplement the output of the trained model.