Patent ID: 11869071
Assignee: WELLS FARGO BANK, N.A.
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G

Claim 16:
17. A computing system of a financial institution, the computing system comprising a processor and a memory comprising instructions executable by the processor, the instructions comprising a machine learning platform configured to:
retrieve, from one or more third-party devices, one or more news alerts;
apply an entity extraction model to the one or more news alerts to identify one or more persons or organizations associated with the one or more news alerts;
apply an entity resolution model to determine which of the one or more persons or organizations is a customer of the financial institution;
identify one or more topics of the one or more news alerts associated with the customer;
generate an enriched alert comprising customer data and the one or more news alerts or a subset thereof, the enriched alert comprising a list of previous transactions involving the customer and a list of prior enriched alerts generated for the customer;
apply a predictive model that receives the enriched alert and the one or more topics as input and generates (i) a probability that the enriched alert will to trigger a suspicious activity report following an investigation, and (ii) a respective significance score for each of the one or more topics;
responsive to generating the probability, select, from a plurality of destination devices, based on the respective significance score for each of the one or more topics and based on the probability, a suitable destination computing device to which to transmit the enriched alert; and
transmit the enriched alert to the suitable destination computing device for investigation.