Patent ID: 11863409
Assignee: ZSCALER, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 5:
6. An alert system alerting administrators of a monitored digital User Experience (UX) comprising:
a processor communicatively coupled to a cloud system and a logging and analytics system, wherein the cloud system comprises a plurality of nodes communicatively coupled to i) one or more users each with an associated user device executing an agent application, ii) the Internet, and iii) one or more cloud applications and private applications, wherein the cloud system provides inline monitoring of network access between the one or more users, the Internet, and the one or more cloud applications and private applications, and wherein the logging and analytics system communicatively coupled to the cloud system; and
memory storing instructions that, when executed, cause the processor to
receive inputs to generate one or more alerts, and to test the one or more alerts against historic data,
obtain device, application, and network metrics from the inline monitoring of the cloud system and the logging and analytics system for quantifying the digital UX associated with the one or more cloud applications and private applications,
compare each of the device, application, and network metrics to the one or more alerts comprising any combination of established alert rules, and
send a notification to one or more administrators when the device, application, and network metrics include data that satisfies the alert rules of the one or more alerts.