Patent ID: 11960928
Assignee: HITACHI, LTD.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 12:
13. An event monitoring method executed by an event monitoring system which includes a processor and a storage unit,
the storage unit holding an event message that includes a character string related to an event occurring in an information system and guide information that includes one or more guides,
the guide including a guide message that includes a predetermined character string, notified in response to the event, and information regarding a coping method for the event,
the event monitoring method comprising:
causing the processor to compare the event message and the guide;
causing the processor to associate the guide with the event in a case where the guide further includes information for identifying a variable portion of the guide message and a portion other than the variable portion of the guide message coincides with a portion other than a portion corresponding to the variable portion in the event message; and
causing the processor to receive an input of information indicating a correct answer of a guide to be associated with the event in a case where the guide does not include the information for identifying the variable portion.