Patent ID: 11909579
Assignee: ADOBE INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A non-transitory computer storage medium storing computer-executable instructions that, when executed by a processing device, cause the processing device to:
receive an information technology (IT) asset record associated with a particular IT asset of a plurality of IT assets hosted in a networked computing environment, the IT asset record having at least a first piece of IT asset information associated with the particular IT asset;
determine that a defined set of asset management rules requires at least a second piece of IT asset information in the IT asset record;
determine that the IT asset record requires remediation by adding at least the second piece of IT asset information so that the IT asset record is in compliance with the defined set of asset management rules;
in response to the determination that the IT asset record requires remediation, autonomously generate a ticket associated with the particular IT asset;
determine, utilizing a machine learning model, at least the second piece of IT asset information associated with the particular IT asset based at least in part on the first piece of IT asset information, wherein at least the determined second piece of IT asset information is presented as a suggested remediation action;
update the IT asset record to include the determined second piece of IT asset information based on an acceptance of the suggested remediation action; and
automatically close the ticket in response to the IT asset record being updated to include the second piece of IT asset information.