Patent ID: 11924064
Assignee: ATLASSIAN US, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 10:
11. A computer-implemented method for programmatically determining a predictive causal probability score data object associated with a service incident occurring within a federated service network, the computer-implemented method comprising:
monitoring, using one or more processors, the federated service network to identify a service incident data object associated with a service incident and a service incident time, the service incident data object comprising an impacted service identifier and one or more upstream service identifiers;
generating, using the one or more processors and a predictive causal machine learning model, a predictive causal probability score data object based at least in part on the service incident time associated with the service incident data object, wherein (i) the predictive causal probability score data object describes two or more predictive causal probability scores, (ii) each predictive causal probability score is associated with a particular service change associated with the impacted service identifier or a particular upstream service change associated with each of the one or more upstream service identifiers, and (iii) each predictive causal probability score is indicative of a probability the corresponding particular service change or corresponding particular upstream service change is the cause of the service incident described by the service incident data object; and
cause generation of a causal change analysis interface on one or more client devices based on the predictive causal probability score data object, wherein the causal change analysis interface comprises:
a service incident element that describes at least one impacted service or upstream service,
a predictive causal probability score element listing each particular service change or upstream service change associated with each predictive causal probability score, and
a user interactable element rendered in association with each particular service change or upstream service change, wherein user interaction with the user interactable element causes reversal of the corresponding particular service change or upstream service change.