Patent ID: 11887183
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 19:
20. A first user device comprising:
one or more processors;
a transceiver to send and receive one or more of wired and wireless communications;
a screen to display a first graphical user interface (GUI), memory in communication with the one or more processors, the transceiver, and the screen, the memory including instructions that, when executed, cause the one or more processors to:
receive, from a service provider terminal via the transceiver and based on a first request from a second user device, first environmental data comprising first visual information representing a physical environment;
receive, from the service provider terminal via the transceiver and based on the first request, virtual environmental data comprising indicator display data unrepresented in the physical environment;
display, via the first GUI, the virtual environmental data overlaying the first environmental data to provide a virtual environment;
receive, via the first GUI, a first input corresponding an instruction to modify the indicator display data, wherein the first input comprises a touch, a gesture, a vocal command, or combinations thereof;
transmit, to the service provider terminal via the transceiver, the first input;
receive, from the service provider terminal via the transceiver and based on the first input, modified virtual environmental data; and
display, via the first GUI, the modified virtual environmental data overlaying the first environmental data to provide a modified virtual environment.