Patent ID: 11971875
Assignee: PANASONIC INTELLECTUAL PROPERTY CORPORATION OF AMERICA
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 7:
8. A non-transitory computer-readable recording medium having a program recorded thereon for causing a computer to execute a fault monitoring method executed by a monitoring device in a fault monitoring system which includes a terminal used by a user, an appliance to be operated by the user, the monitoring device, and a plurality of authentication servers each including a distributed ledger and in which the terminal, the monitoring device, and the plurality of authentication servers are capable of communicating with one another via a network, the program causing the computer to:
obtain, from a first authentication server among the plurality of authentication servers, event information stored in the plurality of authentication servers, the event information indicating an event generated in response to a request that is generated by the user via the terminal and transmitted from the terminal to the first authentication server and includes a processing instruction for the user operating the appliance;
obtain state information indicating whether the appliance is faulty, from the appliance;
generate first transaction data including the state information obtained and transmit the first transaction data to the first authentication server, to record the first transaction data in the distributed ledger in each of the plurality of authentication servers; and
transmit the processing instruction included in the event information to the appliance, when the appliance is determined to be not faulty from the state information.