Patent ID: 11893613
Assignee: SHOPIFY INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 13:
14. A system, the system comprising:
one or more processors;
an electronic communication facility; and
a memory storing computer-executable instructions that, when executed by the one or more processors, are to cause the one or more processors to:
receive, at an application programming interface and via the electronic communication facility and from user devices, requests for triggering access, by the system, to a computing resource;
transmit, via the electronic communication facility and to the user devices, tickets associated with the requests, each ticket associated with a respective one of a plurality of groups, the groups identifying requests received in successive windows of time, at least one of the plurality of groups identifying a plurality of requests;
receive, via the electronic communication facility and from one of the user devices, a subsequent request, the subsequent request identifying one of the tickets previously transmitted to that user device;
determine, using the one or more processors, based on a comparison of a group associated with the identified one of the tickets and a working group, that the identified one of the tickets should be accepted and the subsequent request should be serviced, wherein the plurality of groups include the group associated with the identified one of the tickets and the working group, wherein the comparison of the group associated with the identified one of the tickets and the working group includes a comparison of the identified one of the tickets and a ticket, in the transmitted tickets, identifying the working group; and
in response to determining that the identified one of the tickets should be accepted and the subsequent request should be serviced, service the request and access, by the system, the computing resource by interacting with a software module or software service.