Patent ID: 11860756
Assignee: KYNDRYL, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 14:
15. A system comprising:
a memory;
one or more processors in communication with the memory; and
program instructions executable by the one or more processors via the memory to perform a method comprising:
creating a log data specific lexicon based on log data samples, each word in the log data specific lexicon corresponding to a weighted sentiment score with a binary polarity;
obtaining a log message from a computing platform;
assigning a sentiment value to the log message based on respective weighted sentiment scores by the log data specific lexicon corresponding to words appearing in the log message;
classifying the log message for a class indicating an issue the log message addresses;
determining an alert type for the log message based on the sentiment value, the class, and a priority of the log message, wherein the alert type is preconfigured with a set of alert type values of varying risk levels; and
producing a system alert to a user according to the alert type for the log message, wherein the system alert comprises a predefined set of key performance indicators corresponding to the alert type to thereby inform the user on the issue addressed by the log message.