Patent ID: 11908179
Assignee: META PLATFORMS, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 19:
20. A system comprising: one or more processors; and a non-transitory memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to:
receive, by the client system, a user input from the first user of an online social network, wherein the user input is associated with a subject and an intent;
determine whether one or more agents associated with the intent are able to resolve the user input;
identify, responsive to determining that the one or more agents are not able to resolve the user input, one or more entities related to the subject, each identified entity being connected to the first user via the online social network; and
present, at the client system, one or more recommendations to the first user corresponding to the one or more entities.