Patent ID: 11961152
Assignee: HORIKEN CO. LTD.
Field: IT methods for management (Electrical engineering)
Classification: CPC G  Y | IPC G

Claim 7:
8. A computer-based order management method that is performed by a server configured to be connected via a communication network to each of a first terminal that is to be operated by an orderer, a second terminal that is to be operated by an order recipient that accepts an order from the orderer, and a third terminal that is to be operated by a third party different from both the orderer and the order recipient, the server including a one or more processors communicatively connected to storage, the storage including a computer-readable storage medium that includes a non-transitory storage medium and, stored in the non-transitory storage medium, a program comprising processor-executable instructions that when executed cause the computer's one or more processers to perform the method comprising steps performed by the server, the steps being:
a first receiving step of receiving, via the communication network from the first terminal, an order content indicating a content of the order;
a storing step of storing the order content as a received order content in an order information database in the storage;
a first creating step of accessing the order information database, creating a work order, based on the received order content stored in the order information database, and storing the work order in the storage;
a first viewing control step of allowing the second terminal to access, via the communication network, the work order in the storage and to display the work order on the second terminal;
a second receiving step of receiving, from the second terminal, an acknowledgement information indicating acceptance of the order, and storing the acknowledgement information in the storage, as a received acknowledgement information;
a second creating step of a written order acknowledgement of the accepted order, based on information comprising the received acknowledgement information in the storage, and storing the written order acknowledgement in the storage; and
a second viewing control step of displaying, via the communication network, the written order acknowledgement on the third terminal, wherein
the server, in the second viewing control step, displays the written order acknowledgement, via the communication network, on the third terminal in such a manner that a part of the order content is visible and a part of the order content is invisible.