Patent ID: 11966991
Assignee: NOMADIX, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 11:
12. A guest monitoring system, comprising:
a memory; and
one or more hardware processors configured to execute computer-executable instructions that, when executed by the one or more hardware processors, cause the one or more hardware processors to:
detect a plurality of network connection requests to connect to network resources during visits at a plurality of venues from a user device associated with a first user, a first network connection request of the plurality of network connection requests comprising a request for internet access for the user device;
determine, based on the plurality of network connection requests, an identifier associated with the first user;
determine user information associated with the first network connection request;
in response to the first network connection request, authorize the first user for internet access based on the user information;
track the visits based in part on the identifier, wherein the tracking the visits comprises determining respective venue attributes corresponding to the plurality of venues visited by the first user, and storing the venue attributes in the memory in conjunction with the identifier;
conduct the detection and the tracking for a plurality of users visiting the plurality of venues;
determine a plurality of clusters of users based on the tracked data;
determine a score for a first venue of the plurality of venues for the first user based in part on said tracking and based further in part on the user information associated with the first network connection request, wherein the score indicates a level of the first user's visits to the first venue of the plurality of venues;
determine a first likelihood of the first user belonging in a first cluster of the plurality of clusters of users; and
adjust traveler treatment of the first user based in part on the first user's score and the first likelihood of the first user belonging in the first cluster.