Patent ID: 11937101
Assignee: PLUME DESIGN, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 18:
19. A method comprising:
obtaining data, over the Internet, associated with a plurality of Wi-Fi networks, each Wi-Fi network associated with a service provider and having one or more access points and each Wi-Fi network being associated with a user, wherein the plurality of Wi-Fi networks each include a gateway that connects to a network from the service provider;
analyzing the obtained data for each of the plurality of Wi-Fi networks, and determining a plurality of factors corresponding to current network characteristics and current activities of each of the plurality of Wi-Fi networks;
calculating, based on a weighted combination of the determined plurality of factors respective to each of the plurality of Wi-Fi networks, a network health score for the one or more access points of each of the plurality of Wi-Fi networks;
providing a user interface to visually present the obtained data for each of the plurality of Wi-Fi networks and the calculated network health score for the one or more access points of each of the plurality of Wi-Fi networks, the user interface visually presenting the obtained data and the calculated network health score for the one or more access points of each of the plurality of Wi-Fi networks in a network topology and one or more tabs, the network topology being an interactive tile within the user interface enabling time-based display of the obtained data for past and current times, the one or more tabs providing information related to the current network characteristics and the current activities of one or more Wi-Fi networks of the plurality of Wi-Fi networks and the one or more access points; and
updating the user interface based on one or more inputs by modifying the network topology and the one or more tabs, the one or more inputs are for any of management, control and troubleshooting of the one or more Wi-Fi networks, the one or more inputs enabling the service provider to have visibility to a device level from the gateway.