Patent ID: 11889011
Assignee: CAPITAL ONE SERVICES, LLC
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A system for restricting access to accounts based on voice communication parameters, the system comprising:
one or more processors; and
a non-transitory computer-readable storage medium storing instructions, which when executed by the one or more processors cause the one or more processors to:
determine a risk level associated with a voice communication;
in response to determining that the risk level associated with the voice communication exceeds a risk threshold, initiate voice data monitoring of the voice communication;
retrieve one or more account identifiers associated with a user account;
periodically receive a textual transcript of a latest portion of the voice communication;
compare each textual transcript with the one or more account identifiers;
detect, based on the voice data monitoring of the voice communication, an account identifier in the voice communication;
access, based on the account identifier, an account associated with the account identifier; and
assign a restriction to the account associated with the account identifier, wherein the restriction restricts one or more actions associated with the account.