Patent ID: 11972393
Assignee: SHOPIFY INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A computer-implemented method comprising:
collecting training data based on data relating to one or more products that have been refused by one or more fulfillment centers, the training data including product information about the one or more products;
creating a first training set comprising the training data;
training one or more classifiers using the first training set;
determining that at least one other product has been refused by the one or more fulfillment centers based on a determination by the one or more fulfillment centers that the at least one other product is unsafe or unfit for handling;
creating a second training set comprising product information about the at least one other product that has been refused by the one or more fulfillment centers;
re-training the one or more classifiers using the second training set;
receiving, from a computing device associated with a merchant, product information about a product that includes at least one image of the product and a description of the product;
engaging a machine-learning module that includes the one or more classifiers trained to analyze the product information to predict a probability that the product belongs to one or more risk categories to:
generate at least one risk score associated with handling of the product, the at least one risk score indicating the probability that the product belongs to a particular one of the risk categories;
combine all generated risk scores for the product to determine an overall risk score for the product;
classify the product into a handling class associated with handling of the product based on the overall risk score for the product; and

storing an indication of the classification in association with the product information about the product in a database for retrieval to automate handling of the product.