Patent ID: 11875419
Assignee: WELLS FARGO BANK, N.A.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 14:
15. A method for collecting property status information from a property for a virtual appraisal, the method comprising:
receiving the property status information from a plurality of devices positioned about the property, at least one of the plurality of devices being a sensor device coupled to an aspect of the property that monitors an operating condition, maintenance, and age of the aspect of the property to estimate a useful life remaining for the aspect of the property;
storing the property status information in a blockchain, including storing in the blockchain, maintenance records for the plurality of devices positioned about the property, including:
upon completion of a maintenance activity, memorializing the maintenance activity on the blockchain by:
creating a new blockchain block;
capturing details of the maintenance activity within the new blockchain block; and
adding the new blockchain block to the blockchain;

assessing the property status information to develop the virtual appraisal for the property based upon the blockchain;
providing, as an augmented view during the virtual inspection, one or more features of the property that are normally hidden from view including maintenance history and the property status information;
providing a first notification on the augmented view, when maintenance is required for the one or more features of the property, wherein the first notification includes a first offer of at least one service provider to service or replace the at least one feature of the property; and
providing a second notification on the augmented view, when the maintenance required would affect an appraisal value, the second notification is automatically sent to a relevant entity, including a second offer of a financing option for the property from a financial institution.