Patent ID: 11922354
Assignee: JPMORGAN CHASE BANK, N.A.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method for measuring efficiency, comprising:
in an information processing apparatus comprising at least one computer processor:
receiving, from an enterprise software program, raw data related to an entity's performance;
determining, from the raw data, a first numeric parameter and a second numeric parameter, wherein:
the first numeric parameter is derived from a metric measured by an organization;
the first numeric parameter measures the metric with respect to the entity;
the second numeric parameter is derived from the metric, and;
the second numeric parameter measures a median value of the metric across a plurality of entities of the organization;

calculating an efficiency metric based on the first numeric parameter, the second numeric parameter, and a metric weight, wherein the calculating includes dividing the second numeric parameter into the first numeric parameter to arrive at a first quotient, and multiplying the first quotient by the metric weight;
training a machine learning model using historical data for the entity;
identifying a recommended action based on the efficiency metric via the machine learning model, wherein the recommended action comprises updating system software and the enterprise software program is configured to automatically update the system software;
monitoring a change in the efficiency metric in response to the implementation, the change based on a relative success or failure of the implementation; and
further training the machine learning model based on the monitored change in the efficiency metric and the recommended action.