Patent ID: 11968264
Assignee: CONCENTRIX CVG CUSTOMER MANAGEMENT GROUP INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 14:
15. A non-transitory computer-readable storage medium storing one or more programs for execution by one or more processors of an electronic device, the one or more programs including instructions for:
obtaining bot-specific performance data and infrastructure-level performance data recorded by a plurality of software bots executing on a first bot infrastructure;
generating or modifying a respective bot dependency chain based on the bot-specific performance data and the infrastructure-level performance data recorded by the plurality of software bots and the first bot infrastructure, wherein the respective bot dependency chain represents at least one of dependencies amongst the plurality of software bots automating different business processes of a plurality of related business processes and dependencies amongst different business processes of the plurality of related business processes;
generating an outcome for the plurality of related business processes according to the respective bot dependency chain and the bot-specific performance data and the infrastructure-level performance data recorded by the plurality of software bots and the first bot infrastructure;
monitoring an online portal for subscription to the plurality of software bots; and
in response to a user subscribing, via the online portal, to a software bot of the plurality of software bots, and in accordance with the outcome, displaying information on the software bot, including a machine of the first bot infrastructure where the software bot is executing, data and time information, dependent tasks, and/or iteration count of the software bot.