Patent ID: 11966684
Assignee: ILLUMY INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 10:
11. A persistent messaging system for translating a persistent message from a first user into a text message to a second user using an external text client, the persistent messaging system comprising:
a user interface, displayed on a device, to receive the persistent message from the first user to the second user;
an on-net parsing processor, operably coupled to the user interface, to transform the persistent message into standard format data, the standard format data including a header and a body, the header comprising metadata defining individual or multiple recipients and the body comprising subcomponents representing content of the persistent message;
a message router, operably coupled to the on-net parsing processor, to determine a next destination for the standard format data based on at least one attribute associated with the persistent message, the at least one attribute comprising identifying information about the first user, identifying information about the second user, and the content of the persistent message;
a message classifier, operably coupler to the message router, to match the content of the persistent message from the standard format data with content of a persistent thread representing an historical interaction between the first user and the second user or users based on the at least one attribute, to add the persistent message to the persistent thread at the historical interaction between the first user and the second user or users, to process the standard format data into subcomponents representing the content of the persistent message, and to store the standard format data in a persistent database, the persistent database storing a record of interactions between the first user and the second user on the persistent messaging system;
corresponding content processing engines, operably coupled to the message classifier, to translate the subcomponents to text message content, the text message content comprising text, file-related content, and at least one of images, video, or multimedia;
an off-net parsing processor, operably coupled to the content processing engines, to convert the text message content to the text message, the text message being in a format compatible with the external text client; and
a send queue, operably coupled to the off-net parsing processor, to transmit the text message to the second user via the external text client.