Patent ID: 11954745
Assignee: FRESH TECHNOLOGY, INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. An omnichannel Artificial Intelligence (AI) restaurant management system, comprising:
an electronic processing device; and a non-transitory computer-readable memory storing (i) an omnichannel Al restaurant management model trained with a data set of previous omnichannel ordering data that includes both internal and external data sources, (ii) restaurant management rules, and (ii) instructions that when executed by the electronic processing device result in:
identifying a plurality of current orders at a restaurant, the plurality of current orders comprising orders from a plurality of ordering channels, the plurality of ordering channels comprising at least an in-store ordering channel and a delivery service ordering channel;
computing, by a first execution of the omnichannel AI restaurant management model, a predicted fulfillment time for each order of the plurality of current orders at the restaurant;
identifying, by an execution of the restaurant management rules, that at least one of the predicted fulfillment times exceeds a predetermined threshold;
computing, by a second execution of the omnichannel AI restaurant management model, an order channel value that would result in fulfillment times for future orders meeting the predetermined threshold;
identifying an in-kitchen device associated with the order channel value;
identifying, based on the order channel value, at least one of the ordering channels from the plurality of ordering channels;
transmitting a command signal that changes a current value of a parameter for the at least one of the ordering channels to the order channel value; and
transmitting a second command signal to the identified in-kitchen device that causes an adjustment to the in-kitchen device.