Patent ID: 11962602
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 9:
10. A method comprising:
receiving, by a computing device, video depicting a physical environment;
processing, by the computing device, the video to identify one or more first objects in the physical environment;
receiving, by the computing device and from a user device, a request for access to an account associated with a user;
sending, by the computing device and to the user device, a prompt for a physical environment description;
receiving, by the computing device and from the user device and in response to the prompt, an indication of one or more second objects by:
receiving, via the user device, data comprising audio data associated with the user verbally describing the physical environment; and
processing, using one or more speech recognition algorithms, the audio data to identify the one or more second objects; and

granting, by the computing device, the user device access to the account based on comparing the one or more first objects to the one or more second objects.