Patent ID: 11962455
Assignee: T-MOBILE USA, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 7:
8. A method comprising:
obtaining data regarding multiple issues associated with a wireless telecommunication network,
wherein an issue among the multiple issues impacts a user equipment (UE) associated with the wireless telecommunication network;

obtaining data regarding:
a number of UEs impacted by the issue,
an indication of importance of severity associated with the issue, and
an indication of importance of current UE experience;

based on the number of UEs impacted by the issue, the indication of importance of severity of the issue, and the indication of importance of current UE experience, computing a priority associated with the issue;
based on the priority, prioritizing the multiple issues to obtain a prioritized list of the multiple issues; and
providing the prioritized list of the multiple issues indicating an order in which to resolve the multiple issues.