Patent ID: 11868384
Assignee: ORANGEDOT, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method comprising:
generating a query embedding of a query message from a conversation thread;
generating a set of context embeddings of a set of prior messages in the conversation thread;
with a trained model, determining a ranked list of response options for the query message based on the query embedding and the set of context embeddings;
determining a set of response options from the ranked list of response options, wherein each response option of the set of response options is distinct from each of the other members of the set, wherein determining the set of response options comprises determining that two members of the ranked list of response options do not have at least a predetermined threshold dissimilarity from one another, and selecting only one of the two members to add to the set of response options; and
providing the set of response options, determined from the ranked list of response options, wherein each response option in the set of response options has at least the predetermined threshold dissimilarity from each of the other members of the set.