Patent ID: 11882193
Assignee: BANK OF AMERICA CORPORATION
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 1:
2. The system of claim 1, further comprising:
a second user device associated with a second user, the second user device comprising a second user device memory and a second user device processor, wherein:
the second user device memory stores second user preference information and second user profile information;
the second user device processor is communicatively coupled to the second user device memory and configured to communicate the second user preference information to the queue management server;
the queue management processor is further configured to:
parse the second user preference information;
forecast an availability of the resources for the second user based at least in part upon the resources information;
select a second resource device to service the second user device based at least in part upon the forecast;
add the second user device to an end of a second queue for the selected second resource device, wherein the second queue for the selected second resource device represents a numerically ordered list of user devices assigned to the selected second resource device; and
communicate the second queue to the second user device.