Patent ID: 11868386
Assignee: HITHINK ROYALFLUSH INFORMATION NETWORK CO., LTD.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 19:
20. A non-transitory computer readable medium embodying a computer program product, the computer program product comprising instructions configured to cause a device to:
obtaining a user input via an interface of the device, wherein the interface of the device includes a conversational interface;
sending, over a network, the user input to a system;
receiving, over the network from the system, information including a plurality of pieces, retrieved by the system from a database according to the user input, wherein each piece of the information contains the user input and is marked by the system with a sentiment type of one or more sentimental types;
receiving, over the network from the system, classifying results obtained by the system by classifying the information based on the one or more sentiment types; and
displaying the information on the conversational interface based on the classifying results, wherein the conversational interface is divided into different categories for displaying the information, each category corresponding to a sentiment type of the one or more sentimental types.