Patent ID: 11934475
Assignee: USERZOOM TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method for an advanced user experience study comprising:
enabling recording on a device;
providing a participant at least one survey question;
providing the participant a task as part of a study;
recording the participant;
redirecting the participant to a starting task;
receiving, from the participant, navigation inputs from the starting task to a final task;
comparing the final task to a set of validation conditions;
providing participant trait metadata and the set of validation conditions to a neural network for identifying traits that are associated with failure validation condition;
identifying a root cause for the failure validation condition responsive to the traits;
generating a clickstream analysis as an aggregation of the navigation inputs from a plurality of participants, wherein the aggregation includes a likelihood of any given path of a plurality of alternate paths presented as a branched graph;
providing the clickstream analysis to a machine learning model for identifying transition points of the alternate paths in the aggregated navigation inputs that are points of confusion which are predictive of a failed outcome; and
generating a clip of the recording including the point of confusion.