Patent ID: 11921764
Assignee: ACCENTURE GLOBAL SOLUTIONS LIMITED
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 2:
3. The method of claim 2, further comprising:
extracting textual question data from the second question;
parsing the textual question data to generate a parsed question; and
performing natural language processing on the parsed question to identify subject matter of the second question,
wherein performing the search of the knowledge graph comprises:
performing a search of the knowledge graph, based on the subject matter of the question, to identify documents and first document scores,
identifying a set of the documents that satisfy a threshold first document score,
determining a second document score for each document, of the set of the documents, based on parsed text of each document and the subject matter of the second question, and
determining the second answer to the question based on the second document score determined for each document of the set of the documents.