Patent ID: 11886764
Assignee: THE TORONTO-DOMINION BANK
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 18:
19. A computerized method performed by one or more processors, the method comprising:
determining, based on at least one of an event trigger or contextual data, to initiate a user session with a first user device operated by a user, wherein the first user device provides a first interface through which the user participates in the user session;
determining to select a new user interface for the user session;
selecting as the new user interface a second interface provided by at least a second user device, wherein selecting as the second interface comprises:
determining a plurality of available interfaces for the user;
selecting, from the plurality of available interfaces and based on at least one of the contextual data or user data, a subset of preferred interfaces, wherein the subset of preferred interfaces are ranked according to context, optimality, user location, or scheduled timing;
providing the subset of preferred interfaces to the first user device; and
receiving, from the first user device, a selection of an interface of the subset, wherein the selected interface is the second interface; and

implementing the second interface to facilitate for the user to continue participating in the user session.