Patent ID: 11936930
Assignee: HUAWEI TECHNOLOGIES CO., LTD.
Field: Audio-visual technology (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A data processing method, wherein the method comprises:
obtaining, by a server, first network key performance indicator (KPI) data, wherein the first network KPI data is network KPI data of a first video service stream;
obtaining first performance data of a first set-top box (STB), wherein the first STB receives the first video service stream; and
calculating, by the server, first video quality of experience (QoE) of the first video service stream based on an associated model, the first network KPI data, and the first performance data of the first STB, wherein the first network KPI data includes a maximum segment size of packets used in transmitting the first video service stream, a round trip time (RRT) of the first video service stream, and a packet loss rate of the first video service stream, and wherein the associated model is a model obtained through training based on second network KPI data and based on second video QoE and second performance data provided by the first STB, and the associated model is used by the server to calculate the first video QoE based on the first network KPI data and the first performance data of the first STB.