Patent ID: 11880614
Assignee: KONICA MINOLTA, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 7:
8. A productivity management method using an information processing apparatus that manages productivity by processing information obtained from one or more image forming apparatuses, the productivity management method comprising:
causing a hardware processor of the information processing apparatus to acquire operation history information from the image forming apparatus,
causing the hardware processor of the information processing apparatus to analyze the operation history information, and determine an improvement measure for decreasing a non-printing time in an operation time of the image forming apparatus based on an analysis result of the operation history information on the non-printing time, the non-printing time being a time when the image forming apparatus does not perform printing,
causing the hardware processor of the information processing apparatus to specify, based on the analysis result, an image forming apparatus of which productivity decreases as compared with a reference value among one or more image forming apparatus;
causing the hardware processor of the information processing apparatus to specify, based on the analysis result, a factor that decreases the productivity of the image forming apparatus;
causing the hardware processor of the information processing apparatus to perform processing of determining an improvement measure for an element that decreases the productivity most among the elements contributing to the factor that decreases the productivity of the image forming apparatus;
causing the hardware processor of the information processing apparatus to perform, in a case where the hardware processor is not capable of determining the improvement measure for the element, processing of determining the improvement measure for the element that decreases the productivity second most; and
causing the hardware processor of the information processing apparatus to output the improvement measure.