Patent ID: 11916865
Assignee: TAGINBOX CORPORATION
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A computer-implemented method, comprising:
creating, by an application server, a shared mailbox comprising a plurality of client accounts based at least receipt of user inputs related to a plurality of client users through a client application from at least one user associated with an institution, the shared mailbox corresponding to a common mailbox of the institution and configured to store and retrieve emails across the institution;
monitoring, by the application server, one or more mailboxes of the at least one user in real-time for determining at least incoming emails from the plurality of client users in the one or more mailboxes;
determining, by the application server, a client account among the plurality of client accounts based at least on parsing an incoming email received in the one or more mailboxes of the at least one user, wherein the incoming email is parsed based at least on one or more attributes, the one or more attributes comprising at least a sender's email address, a recipient email address, content identifiers and a unique message identifier (ID);
upon determining the client account, assigning, by the application server, the incoming email associated with the client account to a section among a plurality of sections in the client application, wherein the incoming email is assigned to the section for the client account in the client application based, at least in part, on a sharing option defined for the client account;
transmitting, by the application server, a real-time notification to the at least one user in the client application upon assigning the incoming email to the section of the client account, thereby indicating occurrence of an activity pertaining to the incoming email in the client account to the at least one user of the client application; and
creating, by the application server, annotations to the emails in the shared mailbox with action items notes, tasks and deadlines for the at least one user, thereby navigating the at least one user to the emails in the shared mailbox based on the annotations assigned to the emails.