Patent ID: 11928897
Assignee: WALMART APOLLO, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 19:
20. A non-transitory computer-readable medium storing instructions, that when executed by a processor of a first computing device, causes the first computing device to:
obtain, from a second computing device, check-in data indicating an arrival of a user of the second computing device at a first location;
in response to obtaining the check-in data, determine current wait times;
determine a first number of customers waiting for service;
determine a first number of associates available to assist the first number of customers;
determine an expected wait time for the user operating the second computing device based at least on the current wait times, the first number of customers waiting for service, and the first number of associates available; and
transmit the expected wait time to the second computing device.