Patent ID: 11917104
Assignee: ACQUEON TECHNOLOGIES INC.
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 17:
18. The method of claim 13, wherein all non-prior express written consent customer records are dialed with a simple dialer rather than an autodialer, wherein the agent desktop interaction with the at least one non-prior express written consent customer record forwards the customer record with a corresponding phone number to a simple dialer; and further comprising the additional steps of:
receiving, at a simple dialer, a forwarded non-prior express written consent customer record from an agent desktop;
dialing, using the simple dialer, the customer number that has been forwarded from an agent desktop; and
establishing, using the simple dialer, a tethered connection between a prior express written consent customer record and one or more communication devices, after dialing a number.