Patent ID: 11962455
Assignee: T-MOBILE USA, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 8:
9. The method of claim 8, comprising:
determining a type associated with the issue; and
based on the type associated with the issue, retrieving a first weight indicating the importance of impacted metric, and a second weight indicating the importance of severity,
wherein the first weight and the second weight vary within a predetermined range;

obtaining an indication of current UE experience;
based on the type associated with the issue and the indication of current UE experience, retrieving a third weight indicating the importance of current UE experience,
wherein the third weight varies within the predetermined range;

obtaining a fourth weight indicating the importance of the issue to the wireless telecommunication network,
wherein the fourth weight can exceed the predetermined range; and

combining the first weight, the second weight, the third weight, the fourth weight, and the number of UEs impacted by the issue to obtain a numerical indication associated with the priority of the issue; and
prioritizing the multiple issues based on the numerical indication associated with the priority of the issue.