Patent ID: 11907895
Assignee: BANK OF AMERICA CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G  B | IPC B  G

Claim 0:
1. A predictive automated contactless delivery method for a computing machine to securely deliver an item by a drone from a source to a customer in a contactless manner, said customer having a customer communication device, said drone communicatively coupled to said computing machine, said method comprising the steps of:
loading, by the computing machine, contactless delivery training data, an automated contactless delivery output format, and historical data identifying a plurality of historical transactions for the customer;
training, by computing machine, a machine learning algorithm based on the contactless delivery training data, the automated contactless delivery output format, and the historical data identifying the plurality of historical transactions for the customer, said machine learning algorithm configured to utilize semi-supervised machine learning;
identifying, by the machine learning algorithm, a recurring transaction;
communicating, by the computing machine to the customer communication device, the recurring transaction;
receiving, by the computing machine from the communication device, a positive customer preference notification that the customer would like the recurring transaction to be a future recurring automated contactless transaction;
storing, by the computing machine based on the customer preference notification, a schedule for securely delivering to the customer the item corresponding to the future recurring automated contactless transaction;
instructing, by the computing machine based on the schedule, the drone to execute the future recurring automated contactless transaction to securely deliver the item from the source to the customer, said item securely stored in a locked secure carrier removably coupled to the drone;
detecting, by at least one anti-tampering security sensor on the drone, any tampering of the locked secure carrier;
transmitting, by the drone to the computing machine, tampering information if any said tampering of the locked secure carrier is detected;
detecting, by the drone, GPS location information during flight of the drone to the customer;
transmitting, by the drone to the computing machine, the GPS location information;
monitoring, by the computing machine, the GPS location received from the drone;
transmitting, by the computing machine to the customer communication device, the GPS location information during said flight of the drone to the customer;
detecting, by the drone, flight security information based on a flight security sensor;
transmitting, by the drone to the computing machine, the flight security information;
monitoring, by the computing machine, the flight security information;
unlocking, the locked secure carrier after delivery to the customer so that the customer can remove the item from the locked secure carrier;
capturing, by the drone, visual proof of said delivery;
transmitting, by the drone to the computing machine, the visual proof of said delivery; and
transmitting, by the computing machine to the customer communication device, a delivery notification regarding a delivery status for the item and the visual proof of said delivery,
whereby the one or more items are delivered to the customer without any human contact in order to minimize health risks to the customer.