Patent ID: 11934794
Assignee: KNOWBL INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 2:
3. The method according to claim 1, wherein:
the automated dialogue system is configured to (i) compute a likely dialogue intent for each user utterance received from the user and (ii) extract slot values from each user utterance received from the user, and
using the plurality of slot ontology groups to generate a response to a subsequent user utterance received from the user includes:
identifying, by the one or more computers, the likely dialogue intent of a user utterance preceding the subsequent user utterance,
generating, by the one or more computers, a plurality of semantic follow-up candidate utterances based on one or more slot ontology groups associated with the user utterance preceding the subsequent user utterance,
computing, by the one or more computers, a plurality of classification scores for each of the plurality of semantic follow-up candidate utterances, the plurality of utterances, and at least a subset of the plurality of skeleton utterances, and
generating, by the one or more computers, a response to the subsequent user utterance based on a highest classification score among the plurality of classification scores.