Patent ID: 11879741
Assignee: UBER TECHNOLOGIES, INC.
Field: Measurement (Instruments)
Classification: CPC G | IPC G

Claim 0:
1. A method comprising:
capturing, by a network system, trace data of a plurality of users traversing routes by monitoring user devices of the plurality of users;
causing, by a device interface of the network system, presentation of a navigation user interface on a user device of a user;
receiving, by the network system via the navigation user interface, an indication of an issue based on a selection of an icon presented on the navigation user interface that corresponds to the issue being reported;
in response to receiving the indication, determining, based on an issue type corresponding to the selected icon, to trigger a severity analysis that determines a severity of the issue, the severity analysis comprising:
accessing, by the network system, the trace data captured by the network system for user devices reporting the issue at a location associated with the issue;
determining, by the network system and based on the trace data, a speed or time to travel through the location for each of the user devices; and
determining, by the network system, the severity of the issue based on the speed or time to travel; and

updating, by the network system, a database with the issue, the location, and the severity of the issue.