Patent ID: 11943091
Assignee: CISCO TECHNOLOGY, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 10:
11. A device comprising:
an interface configured to enable network communications to switch incoming and outgoing calls;
a memory; and
one or more processors coupled to the interface and the memory, and configured to:
receive a list of multiple calls-of-interest to monitor;
detect a failure of one of the calls-of-interest;
trigger, in response to detecting the failure of one of the calls-of-interest, diagnostics data analysis of data associated with the failure of one of the calls-of-interest;
determine, based on the diagnostics data analysis, a cause of the failure of the one of the calls-of-interest; and
notify a management system of the cause of the failure of the one of the calls-of-interest and of recent configuration changes that are related to the cause of the failure of the one of the calls-of-interest.