Patent ID: 11914650
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 14:
15. A computer program product for data amalgamation management, the computer program product comprising:
one or more computer-readable storage medium and program instructions stored on at least one of the one or more storage medium, the program instructions executable by a processor capable of performing a method, the method comprising:
monitoring conversation between a user and a first virtual assistant from a plurality of virtual assistants, for a confidence score value being below a confidence threshold value, wherein the confidence score value is associated with each answer of the first virtual assistant;
generating_a dialog flow for answering by a second virtual assistant, wherein the dialog flow is related to a first answer, the confidence score value of the first answer being below the confidence threshold value; and
in response to the second virtual assistant generating a second answer corresponding to a second confidence score value that is above the confidence threshold value, transferring knowledge base data of a topic associated with the dialog flow from the second virtual assistant to the first virtual assistant.