Patent ID: 11972398
Assignee: FIIX INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 14:
15. A non-transitory computer-readable medium having stored thereon instructions that, in response to execution, cause a system comprising a processor to perform operations, the operations comprising:
clustering work order data that defines closed work orders into groups of work orders corresponding to respective types of maintenance operations;
identifying, based on statistical analysis applied to a group of work orders of the group of work orders, one or more features of a work order, included in the group of work orders, that deviate from corresponding one or more features of other work orders included in the group of work orders;
determining, based on application of a machine learning algorithm to the closed work orders, boundaries of a multi-dimensional feature space within which a combination of values of more than two features of the closed work orders are typically located;
determining whether values of the combination of more than two features for the work order deviate from the multi-dimensional feature space;
generating a risk score for the work order based on a number of the one or more features that deviate, identities of the one or more features, and a result of the determining of whether the values of the combination of more than two features of the work order deviate from the multi-dimensional feature space;
assigning the work order to a risk level, of multiple defined risk levels, based on the risk score; and
displaying, on a client device, a work order report that displays the risk level to which the work order is assigned.