Patent ID: 11928691
Assignee: DELL PRODUCTS L.P.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 8:
9. A non-transitory computer readable medium comprising computer readable program code, which when executed by a computer processor enables the computer processor to perform a method for managing warranty claims associated with computing devices, the method comprising:
identifying, by a warranty measuring model executed by a computing device, a first change event of change events associated with the computing device, wherein the change events comprise adding, removing, and replacing a hardware component of hardware components of the computing device through monitoring of the hardware components by the warranty measuring model;
in response to identifying the first change event:
obtaining first change information associated with the first change event, wherein obtaining the first change information comprises generating the first change information by the warranty measuring model through the monitoring;
making a first determination that the first change event is not associated with an entry of a warranty audit table (WAT); and
in response to the first determination:
generating a new WAT entry in the WAT using the first change information and an initial timestamp;
identifying, by the warranty measuring model, a second change event of the change events associated with the computing device;
in response to identifying the second change event:
obtaining second change information associated with the second change event;
making a second determination that the second change event is associated with an existing WAT entry of the WAT; and
in response to the second determination:
 updating the existing WAT entry using the second change information and a final timestamp.