Patent ID: 11922943
Assignee: WELLS FARGO BANK, N.A.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 9:
10. A computing system comprising processing circuitry configured to:
automatically generate, for each of a plurality of audio recordings, a machine-generated transcript of the audio recording;
determine, for each of the audio recordings, an error rate for each the machine-generated transcript, wherein each error rate is generated by comparing the machine-generated transcript to a reference transcript of the audio recording;
receive, for each of the machine-generated transcripts, a subjective ranking selected from a plurality of subjective rank categories;
determine, based on the error rates and subjective rankings for the plurality of audio recordings, objective rank categories defined by error-rate ranges; and
assign to a new machine-generated transcript of a new audio recording not included in the plurality of audio recordings, an objective ranking based on the objective rank categories and an error rate of the new machine-generated transcript.