Patent ID: 11887086
Assignee: WELLS FARGO BANK, N.A.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 14:
15. A non-transitory computer-readable storage medium storing instructions that, when executed, cause processing circuitry in communication with an automated transaction machine (ATM) to:
receive a query command signal;
generate, based on the query command signal and a tree-structured menu of the ATM, a set of control signals configured to instruct the ATM to perform at least one function by crawling the tree-structured menu of the ATM, wherein the tree-structured menu of the ATM is a menu comprised of multiple screens in which advancement from a current screen to a next screen is made via a selection of a particular option presented on the current screen, wherein each control signal of the set of control signals is configured to provide a same signal as provided had a user of the ATM selected the particular option via an on-screen menu selection on the ATM, and wherein the set of control signals is configured to execute steps of the tree-structured menu in an order defined by the tree-structured menu;
transmit, to an ATM input signal processing interface of the ATM, the set of control signals, wherein the set of control signals, when executed, causes display of the advancement of the tree-structured menu from a first screen to one or more subsequent screens in accordance with the performance of the at least one function;
receive a response signal generated in response to the set of control signals;
generate, based on the response signal, electronic information indicative of a vocal representation of the response signal; and
transmit, to the ATM input signal processing interface of the ATM, the electronic information indicative of the vocal representation of the response signal.