Patent ID: 11941792
Assignee: DELL PRODUCTS L.P.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 17:
18. A method comprising steps of:
receiving a service request for a given computing device, the service request comprising a given image of the given computing device, the given image comprising user identifying information for a user submitting the service request for the given computing device;
generating, utilizing a machine learning model, a given image embedding for the given image;
determining similarity measures between the given image embedding for the given image and one or more other image embeddings for one or more other images of computing devices utilizing an angular similarity metric;
identifying whether the given image exhibits at least a threshold level of similarity to at least one of the one or more other images based at least in part on the determined similarity measures;
classifying the given image as potentially fraudulent responsive to identifying the given image as exhibiting at least the threshold level of similarity to said at least one of the one or more other images; and
modifying processing of the service request responsive to classifying the given image as potentially fraudulent;
wherein the method is performed by at least one processing device comprising a processor coupled to a memory.