Patent ID: 11943387
Assignee: SENTIEN CORPORATION
Field: Telecommunications (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A method of establishing a call, said method comprising:
receiving a call from a calling party to a called party;
opening a conference bridge;
placing the call from the calling party into the conference bridge;
establishing an outbound leg of the conference bridge; and
placing an outbound call via the outbound leg of the conference bridge to the called party such that when the called party answers the outbound call from the conference bridge, the calling party and the called party are connected with one another via the conference bridge;
establishing another communications path with the conference bridge to enable an audio stream to be output from the conference bridge by establishing a communications path with an artificial intelligence (AI) threat detection engine;
transcribing, by the AI threat detection engine, the verbal communications between the calling party and called party to form a transcription; and
identifying, by the AI threat detection engine, a potential threat made by one of the called party or calling party to the other party;
automatically determining a threat level by monitoring verbal communications between the calling party and called party in the audio stream; and
in response to determining a threat level, automatically causing a communications path with the conference bridge to be disconnected therefrom or added thereto.