Patent ID: 11907896
Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A computer-implemented method for returning an item to a shipper that eliminates a need of a customer to apply a shipping label to an item, the method comprising:
receiving a request to return a package delivered to a user associated with a shipment identifier stored within a tracking number table indicating that the user is associated with a label-less return program;
receiving a scan of a shipping label associated with the package, from a user device;
responsive to receiving the scan of the shipping label, generating a smart code associated with the shipment identifier;
automatically causing an update to the tracking number table linking the smart code to the shipment identifier within the tracking number table;
causing delivery of the smart code to the user device;
receiving a scan of the smart code from a remote scanning device;
responsive to receiving the scan of the smart code, determining that the tracking number table is updated and that the smart code is linked to the shipment identifier; and
based on determining that the smart code is linked to the shipment identifier, initializing return of the package.