Patent ID: 11914462
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G

Claim 6:
7. A method comprising:
receiving a plurality of social media messages, wherein each message of the plurality of social media messages comprises a timestamp indicating when each message was published;
generating a plurality of sentiment identifiers corresponding to the plurality of social media messages;
generating, for a first sentiment identifier of the plurality of sentiment identifiers, a timeseries dataset comprising a plurality of entries, wherein each entry of the plurality of entries comprises a corresponding timestamp and a corresponding degree of sentiment;
inputting the timeseries dataset into an anomaly detection model to determine one or more anomalies associated with the timeseries dataset, wherein the anomaly detection model has been trained to detect anomalies in the timeseries dataset;
determining, based on the one or more anomalies, whether each anomaly of the one or more anomalies is associated with an event; and
sending a notification indicating the one or more anomalies and a corresponding event.