Patent ID: 11893603
Assignee: AMAZON TECHNOLOGIES, INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 17:
18. A method comprising:
storing data indicative of activity of a user across client devices including a voice-controlled device configured to accept voice commands from the user;
receiving first media content identifying an item, based at least in part on the activity;
determining a first location of a first device being the voice-controlled device;
determining a second location of a second device being a mobile computing device that includes a display;
determining that a first format of first previous media content to which a first user response was received is an audio-content format, the first user response received from the first device;
determining that a second format of second previous media content to which a second user response was received is a video-content format, the second user response received from the second device;
receiving second media content from the first device, based at least in part on sound associated with a program being output by a third device;
analyzing the second media content to identify the program;
selecting at least one of third media content or fourth media content to output based at least on part on the program and the item;
selecting, by one or more remote computing systems, and based at least in part on the first location, the determining that the first format of the first previous media content to which the first user response was received is the audio-content format, and the first user response including a first online purchase request associated with a first previous item identified by the first previous media content, the first device to receive the third media content in the audio-content format;
selecting, by the one or more remote computing systems, and based at least in part on the second location, the determining that the second format of the second previous media content to which the second user response was received is the video-content format, and the second user response including a second online purchase request associated with a second previous item identified by the second previous media content, the second device to receive the fourth media content in the video-content format;
sending, to the first device and based at least in part on the selecting the first device, the third media content in the audio-content format;
sending, to the second device and based at least in part on the selecting the second device, the fourth media content in the video-content format;
receiving, from the first device, fifth media content in the audio-content format corresponding to a response to the third media content, the response including a first request received from the user;
performing speech recognition on the fifth media content to identify the item being referenced in the first request; and
sending a second request to the first device, the second request comprising a request to authorize acquisition of the item.