Patent ID: 11935127
Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 8:
9. A method, comprising:
receiving a user identifier via a network;
presenting, based on the user identifier, a user interface of a digital claims platform, wherein presenting the user interface comprises providing a first instruction to a user computing device associated with the user identifier to generate the user interface;
receiving, via the user interface, a first input indicating an occurrence of an event;
determining, based on the first input, a status of the event;
associating the first input with the user identifier;
based on receiving the first input, determining that the first input corresponds to a first dynamic field from a plurality of dynamic fields;
based on determining that the first input corresponds to the first dynamic field, providing a second instruction to the user computing device to update the user interface based on the first input, wherein the user computing device is configured to update the user interface to present a first subset of the first input;
receiving, via the user interface, a second input including a first request to present updated user information, wherein the first request indicates the user identifier;
receiving the updated user information; and
providing, based at least in part on the second input, a third instruction to the user computing device to generate an updated user interface by updating the user interface, wherein providing the third instruction comprises:
determining a second subset of the updated user information that relate to a processing stage indicated by the status,
determining a third subset of the second subset that correspond to the plurality of dynamic fields, wherein the third subset comprises the first input and a second input corresponding to a second dynamic field of the plurality of dynamic fields, and

determining the third instruction based on the third subset.