Patent ID: 11966639
Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G  H

Claim 3:
4. A management image forming apparatus, comprising:
a first touch panel;
a communication device configured to remotely access a plurality of image forming apparatuses each including a second touch panel; and
a controller circuitry configured to
when a login from a manager is accepted, display, on the first touch panel, a management target selection screen for selecting a remote access target apparatus to be a remote access target, from the plurality of image forming apparatuses,
when the remote access target apparatus is selected, display, on the first touch panel, a management menu screen including a remote operation start button for executing a remote operation of the first touch panel of the remote access target apparatus, and
when the remote operation start button is operated, superimpose a screen, which is displayed on the second touch panel of the remote access target apparatus, on the management menu screen displayed on the first touch panel to thereby display the screen in a remotely operable manner using the first touch panel,

an edge server; and
a site server configured to activate the plurality of image forming apparatuses, store server log data received from the plurality of image forming apparatuses, and supply the server log data to the edge server, wherein
the management menu screen further includes a self-test execution button for executing a self-test of the remote access target apparatus,
the controller circuitry of the management image forming apparatus is configured to, when the self-test execution button is operated, remotely access the remote access target apparatus, and transmit apparatus log data of the remote access target apparatus from the remote access target apparatus to the edge server,
the edge server is configured to analyze the apparatus log data and the server log data, and transmit an analysis result to the remote access target apparatus, and
the controller circuitry of the management image forming apparatus is configured to display, on the first touch panel, the analysis result transmitted to the remote access target apparatus being remotely accessed.