Patent ID: 11947446
Assignee: ADOBE INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 11:
12. A method for customer journey orchestration, comprising:
initiating, by a mode selection component, a debug mode;
receiving, by a graphical user interface, a user input corresponding to an event of a plurality of events in a customer journey, wherein the user input indicates that the event has been completed for a customer profile;
identifying, by an event simulation component, a set of conditions associated with a subsequent event of the plurality of events based on the debug mode;
identifying, by a status component, status information associated with the customer profile;
evaluating, by the event simulation component, each condition of the set of conditions based on the status information;
determining, by the status component, a status of the subsequent event for the customer profile based on the evaluation; and
displaying the status of the subsequent event for the customer profile in the graphical user interface.