Patent ID: 11900942
Assignee: INTERACTIVE MEDIA S.P.A.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A method of automatically converting legacy silent chatbot output text messages from a plurality of different chatbot types and a plurality of different text message types to voice output for a user, said method comprising:
using a text-to-audio chatbot adaptor software module, at least one computer processor, and computer memory to:
receive a chatbot output text message;
determine a chatbot type and a chatbot output text message type;
storing said chatbot output text message type in memory as session data;
for each said chatbot type and said chatbot output text message type that is not a complex HTTP message type, using said chat output text message to obtain any of dialog manager input text and session data;
after said dialog manager input text has been created by said text-to-audio chatbot adaptor software module, using a dialog manager, said dialog manager input text, and chatbot configuration data corresponding to said chatbot type to:
select an automated text-to-speech service;
use a selected said automated text-to-speech service to produce an output audio file corresponding to said dialog manager input text; and
automatically outputting said output audio file.