Patent ID: 11961048
Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 13:
14. A system for improving security for occupants of a property using an automated verification process, the system comprising a processor and machine-readable media including instructions which, when executed by the processor, cause the processor to:
receive, at a cloud-based secure scheduling system and from a first mobile computing device associated with an occupant of a building, appointment data identifying an appointment scheduled for a visit by a representative of a first service provider to the building;
receive, at the secure scheduling system and from the first mobile computing device, a selection of a first verification photo from among a plurality of photos stored in a photo library on the first mobile computing device;
automatically generate, at the secure scheduling system, a first verification token based on the selection of the first verification photo;
transmit, from the secure scheduling system, the first verification token to a first visitor device associated with the first service provider;
receive, at the secure scheduling system and from a second computing device installed at the building, a first verification request that includes first data captured at a first time by the second computing device while a first visitor was in sensor range of the second computing device;
determine, at the secure scheduling system, that the first data includes the first verification token; and
cause, via the secure scheduling system, a notification to be presented at the first mobile computing device, the notification including a message indicating the first visitor corresponds to the representative.