Patent ID: 11955126
Assignee: MITSUBISHI ELECTRIC AUTOMOTIVE AMERICA, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A method for processing requests from users of an infotainment system, comprising:
receiving a request from a user of the infotainment system, wherein receiving the request comprises receiving the request from the user as speech and receiving the request further comprises receiving a plurality of requests from a plurality of users of the infotainment system as a multi-user speech signal;
separating the multi-user speech signal into a plurality of individual speech signals for each of the plurality of users;
determining a domain for the received request based on information contained in the received request, the domain specifying one or more categories for the request, wherein determining the domain for the received request comprises determining the domain for the received request based on information contained in the speech;
routing the received request to a virtual assistant assigned to handle requests for the determined domain, wherein the virtual assistant is one of a plurality of virtual assistants respectively assigned to handle requests for a plurality of respectively assigned domains; and
iteratively transmitting the responses to the requests comprising:
determining a priority for the requests according to a user priority scheme for processing the requests; and
transmitting each response according to the priority for the requests.