Patent ID: 11936650
Assignee: NCR VOYIX CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 11:
12. A method, comprising:
receiving a spoken phrase from a user;
linking the spoken phrase to a transaction that is to be performed on behalf of the user;
obtaining an audio clip for a current physical environment of the user and devices identifiers for devices detected within a range of a wireless network available within the current physical environment; and
automatically processing the transaction on behalf of the user when the spoken phrase is authenticated, the audio clip does not indicate a voice other than the user, and each of the device identifiers for the devices are known and expected to be within the range of the wireless network, wherein automatically processing further includes performing biometric voice print authentication on the user from the spoken phrase, wherein performing further includes evaluating a content of the spoken phrase for a red flag content, performing a stress analysis on a pitch, a tone, and a volume of the spoken phrase and failing authentication of the spoken phrase when the red flag content is present or when a stress threshold is determined to be reached from the stress analysis of the pitch, the tone, and the volume of the spoken phrase.