Patent ID: 11966639
Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G  H

Claim 2:
3. The remote management system according to claim 1, further comprising:
a cloud server, wherein
the management menu screen further includes an inspection request button for requesting a support center to inspect the remote access target apparatus,
the controller circuitry of the management image forming apparatus is configured to, when the inspection request button is operated, remotely access the remote access target apparatus, and transmit apparatus log data of the remote access target apparatus from the remote access target apparatus to the edge server,
the edge server is configured to transmit the apparatus log data and the server log data to the cloud server, and
the cloud server is configured to transmit an inspection result based on the apparatus log data and the server log data to a central server accessible by the manager.