Patent ID: 11868954
Assignee: AMAZON TECHNOLOGIES, INC.
Field: Control (Instruments)
Classification: CPC G | IPC G

Claim 1:
2. The system of claim 1, wherein the first item is associated with an item category, the system further comprising an input device within the area and computer-executable instructions to:
receive first user input from the input device, the first user input indicating a reason for returning the first item, wherein the reason indicates one or more first characteristics of the first item;
determine a second item associated with the item category, wherein the second item has one or more second characteristics that differ from the one or more first characteristics;
provide second output to the output device, wherein the second output offers the second item for one or more of a trial or a purchase; and
receive second user input from the input device, wherein the second user input is associated with the second item.