Patent ID: 11935125
Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G

Claim 0:
1. A system, comprising:
one or more storage devices storing instructions that are operable; and
one or more processors communicatively coupled to the one or more storage devices, wherein the one or more processors are configured to execute the instructions and perform operations comprising:
receiving, from a mobile device, a data package comprising image data and audio data, wherein the audio data comprises speech associated with a user of the mobile device, wherein the image data and the audio data are acquired during the same time period;
determining and accepting the data package of an accident based on the image data and the audio data;
determining a first set of components associated with the image data, wherein the first set of components comprises a vehicle, a person, a road, a weather condition, a road condition, a building, or any combination thereof;
determining whether a subset of the first set of components is being described in the speech provided by the audio data by:
generating a transcription of the speech of the audio data;, extracting one or more facts from the transcription using one or more machine learning algorithms, wherein the one or more facts correspond to the subset of the first set of components;
analyzing the image data for one or more visualizations that correspond to the one or more facts using one or more object recognition techniques and recognizing the one or more visualizations based on the one or more facts; and
automatically generating an insurance claim based on the image data, the audio data, and object detection based analysis of conditions in response to:
the one or more facts in the transcription corresponding to the subset of the first set of components; and
the one or more visualizations corresponding to the one or more facts.