Patent ID: 11876930
Assignee: ACQUEON TECHNOLOGIES INC.
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 8:
9. The system of claim 5, wherein all non-prior express written consent customer records are dialed with a simple dialer rather than an auto-dialer, wherein the agent desktop interaction with the at least one non-prior express written consent customer record forwards the customer record with a corresponding phone number to a simple dialer; and
further comprising a simple dialer comprising a sixth plurality of programming instructions stored in the memory of, and operating on the processor of, the computer system, wherein the sixth plurality of programming instructions, when operating on the processor, causes the computer system to:
receive a forwarded non-prior express written consent customer record from an agent desktop;
dial the customer number that has been forwarded from an agent desktop; and
establish a tethered connection between a prior express written consent customer record and one or more communication devices, after dialing a number.