Patent ID: 11861698
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method, comprising:
receiving, by a device, conversation data associated with an individual that is participating in a transaction associated with a first vehicle,
wherein the conversation data includes data defining communications between the individual and an entity associated with the transaction;

identifying, by the device and based on processing the conversation data, a set of transaction term values relating to the transaction;
providing, by the device, the set of transaction term values as input to a data model,
wherein the data model has been trained to process transaction term values to generate scores that indicate likelihoods of the transaction term values contributing to prevention of completion of particular transactions;

receiving, by the device, as output from the data model, and based on providing the set of transaction term values as the input to the data model, one or more scores that indicate one or more likelihoods of the set of transaction term values contributing to prevention of completion of the transaction;
determining, by the device, that the one or more scores satisfy a score threshold;
configuring, by the device, one or more filters based on the one or more scores satisfying the score threshold,
wherein the one or more filters includes a transaction terms preferences filter that filters a data set associated with a set of available vehicles based on configured preferences of the individual for particular transaction term values;

filtering, by the device and using the one or more filters, the data set associated with the set of available vehicles; and
identifying, by the device, a second vehicle, different from the first vehicle, based on filtering the data set associated with the set of vehicles.