Patent ID: 11940952
Assignee: COMMVAULT SYSTEMS, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A computer-implemented method comprising:
at an email server that is communicatively coupled to a backup storage system, wherein the email server comprises a computer platform, which includes one or more hardware processors:
receiving a first request message comprising a first identification of a first email item and further comprising a first action to be applied to the first email item;
determining, based on the first identification, whether the first email item is archived at the backup storage system,
wherein the backup storage system stores email items in a backup format generated by the backup storage system, and
wherein the backup format differs from a native format of email items that are not archived at the backup storage system;

associating a first information with the first email item, based on determining that the first email item is archived at the backup storage system,
wherein the first information indicates a backup media and a location on the backup media of the first email item;

causing the backup storage system to apply the first action to the first email item within the backup storage system, based on the first information;
in response to the first request message, presenting, within a user interface of the email server, a result of the first action as applied by the backup storage system to the first email item; and
wherein the backup storage system is configured to apply the first action within the backup storage system without deleting the first email item from the backup storage system.