Patent ID: 11948219
Assignee: PRIVACYHAWK, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G

Claim 0:
1. A method performed by a processing system of a user device, comprising:
scanning an email account of a user of the user device to identify a list of commercial email domains from which the email account has received one or more emails;
transmitting, via a communication interface of the user device, an opt-out request to a commercial email domain on the list of commercial email domains, wherein the opt-out request comprises an email composed by the processing system or a webform populated by the processing system requesting that a commercial entity corresponding to the commercial email domain delete personal information of the user stored by the commercial entity, refrain from sharing the personal information of the user with other entities, refrain from selling the personal information of the user with other entities, provide a copy of the personal information of the user that the commercial entity holds, or any combination thereof;
receiving, via the communication interface, an opt-out response from the commercial entity, wherein the opt-out response comprises an email or a webform containing natural language text indicating a response to the opt-out request;
applying a natural language processing (NLP) machine learning model to the opt-out response to classify, based on the natural language text indicating the response to the opt-out request, a type of the opt-out response as one of a plurality of types of opt-out responses, wherein the NLP machine learning model is retrained based on the opt-out response and the type of the opt-out response; and
displaying, via a user interface of the user device, a notification indicating the type of the opt-out response determined by the NLP machine learning model.