Patent ID: 11914751
Assignee: CAPITAL ONE SERVICES, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 15:
16. A non-transitory machine-readable medium storing instructions that, when executed, cause a computing device to:
receive, during an active voice call between a first participant and a second participant, a first request for confidential information, wherein the first confidential information comprises payment information;
determine one or more payment options associated with the first requested confidential information, wherein the one or more payment options comprise a virtual account number assigned to a vendor based on a determination that the second participant is the vendor;
cause the one or more payment options associated with the first requested confidential information to be displayed to the first participant as one or more first user-selectable options;
determine whether a selection of the one or more first user-selectable options was within a threshold period of time; and
cause, based on a determination that a selection of the one or more first user-selectable options was not received within the threshold period of time, an alert to be displayed, wherein the requested confidential information is not inserted into an audio stream of the active voice call.