Patent ID: 11966872
Assignee: HUAWEI TECHNOLOGIES CO., LTD.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method, comprising:
obtaining a candidate evaluation phrase set that is pre-stored on a terminal device and that includes personalized information content of a user, wherein the candidate evaluation phrase set comprises at least two first candidate evaluation phrases, wherein each of the at least two candidate evaluation phrases is sorted according to a weight of each of the at least two candidate evaluation phrases, wherein the at least two first candidate evaluation phrases are based on analyzing to-be-analyzed evaluation data of a target service using a target analysis model, and wherein the at least two first candidate evaluation phrases comprise first personalized information content of the user of the terminal device to evaluate a service quality of the target service using the terminal device;
concurrently displaying the at least two first candidate evaluation phrases and displaying a first to-be-selected evaluation phrase that is a first evaluation phrase of the at least two first candidate evaluation phrases;
obtaining a first moving track of the terminal device when the at least two first candidate evaluation phrases are not satisfactory as a target evaluation phrase;
determining a first action type according to the first moving track, wherein the first action type is a flipping action of the terminal device for replacing the at least two first candidate evaluation phrases;
concurrently displaying at least two second candidate evaluation phrases of the candidate evaluation phrase set and displaying a second to-be-selected evaluation phrase from the at least two second candidate evaluation phrases according to the first action type;
determining a target evaluation phrase from the at least two second candidate evaluation phrases and the second to-be-selected evaluation phrase according to the first action type; and
sending service quality evaluation content comprising the target evaluation phrase.