Patent ID: 11915270
Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Field: Audio-visual technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A system comprising:
a content provider configured to provide content to be rendered on a user device;
the user device configured to receive and render the content from the content provider; and
a communication system configured to detect a user interaction with a real-time context data associated with the content, and wherein the communication is further configured to dynamically generate at least one interactive interface element to be rendered on the user device, and wherein in response to user interaction with the at least one interactive interface element the communication system is configured to establish a communication channel between the user and a device associated with an agent for a product or service within the content being rendered on the user device,
wherein the user interaction with the at least one interactive interface element includes data associated with the product or the service being requested,
wherein the communication system further receives a contact information associated with the user to establish the communication channel.