Patent ID: 11908578
Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Field: Medical technology (Instruments)
Classification: CPC G  H | IPC G  H

Claim 9:
10. A computer-implemented method for facilitating senior user engagement, the method performed by an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with a chatbot and at least one memory device, the ECSP computer system in communication with a first client device associated with a senior user and a second client device associated with a caregiver, the method comprising:
storing a calendar of events for the senior user in the at least one memory device;
receive an input from the second client device related to a first event submitted by the caregiver, wherein the caregiver is a member of a circle of care of the senior user;
determining whether the first event is included in the calendar of events;
in response to the determination that the first event is not included in the calendar of events, prompting the caregiver, via the chatbot, to approve adding the first event to the calendar of events;
receiving, from the caregiver using audible commands via the chatbot, confirmation to add the first event to the calendar of events; and
adding the first event to the calendar of events based upon the caregiver confirmation.