Patent ID: 11966820
Assignee: ACCENTURE GLOBAL SOLUTIONS LIMITED
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 7:
8. A device, comprising:
one or more memories; and
one or more processors, communicatively coupled to the one or more memories, configured to:
receive log data from application logs associated with applications, service logs associated with services, and server logs associated with server devices;
store the log data in a centralized log repository for a predetermined retention time period;
perform natural language processing on the log data, stored in the centralized log repository, to convert the log data into event data identifying events associated with categories;
selectively:
process the event data, with one or more first machine learning models, to identify patterns in the event data and to generate an alert based on the patterns;
process the event data, with one or more second machine learning models, to generate a correlation matrix for the event data and to predict an event based on the correlation matrix; or
process the event data, with one or more third machine learning models, to classify the event data based on the categories and to generate a recommendation based on classifying the event data; and

perform one or more actions based on one or more of the alert, the event, or the recommendation,
wherein the one or more processors, when processing the event data, with the one or more machine second learning models, to generate the correlation matrix for the event data and to predict the event based on the correlation matrix, are configured to:
separate critical events from the event data,
insert impact data in the event data without the critical events,
identify correlations and seasonal variations in the event data and the impact data,
generate the correlation matrix based on the correlations and the seasonal variations in the event data and the impact data, and
predict the event based on the correlation matrix.