Patent ID: 11868384
Assignee: ORANGEDOT, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 12:
13. A system for providing automatic message suggestions comprising:
a messaging platform that receives and transmits messages between users;
a query embedding model that determines a query embedding for a last message in a conversation thread;
a context embedding model that determines a set of context embeddings of a set of previously sent messages from the conversation thread;
a smart reply model that determines a ranked list of response options based on the query embedding and the set of context embeddings; and
a diversity sampling model that selects a set of response options from the ranked list, wherein each response option in the set of response options meets or exceeds a predetermined threshold dissimilarity from each of the other members of the set, wherein selecting the set of response options comprises determining that two members of the ranked list of response options do not have at least a predetermined threshold dissimilarity from one another, and selecting only one of the two members to add to the set of response options.