Patent ID: 11909613
Assignee: SAP SE
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 5:
6. The method of claim 3, wherein determining the scope of the outage comprises:
identifying a network outage at a network segment from the plurality of network segments based on the evaluation of the structured data, wherein identifying the network outage comprises determining a limit of connectivity between at least one of (i) entities running at the network segment and entities at other network segments of the first cloud platform, (ii) entities running at the first cloud platform and entities running at different cloud platforms connected to the first cloud platform, or (iii) external resources to the first cloud platform accessible over the Internet;
wherein an internal web agent from a plurality of internal web agents running at different network segment of the first cloud platform is configured to execute an external network call to an external resource available on the Internet to collect response data.