Patent ID: 11863409
Assignee: ZSCALER, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. A system for alerting administrators of a monitored digital User Experience (UX) comprising:
a plurality of nodes forming a cloud system, wherein the plurality of nodes are communicatively coupled to i) one or more users each with an associated user device executing an agent application, ii) the Internet, and iii) one or more cloud applications and private applications accessible, and wherein the cloud system provides inline monitoring of network access between the one or more users, the Internet, and the one or more cloud applications and private applications;
a logging and analytics system communicatively coupled to the cloud system; and
an alert system communicatively coupled to the cloud system and the logging and analytics system, wherein the alert system is configured to
receive inputs to generate one or more alerts, and to test the one or more alerts against historic data,
obtain device, application, and network metrics from the inline monitoring of the cloud system and the logging and analytics system for quantifying the digital UX associated with the one or more cloud applications and private applications,
compare each of the device, application, and network metrics to the one or more alerts comprising any combination of established alert rules, and
send a notification to one or more administrators when the device, application, and network metrics include data that satisfies the alert rules of the one or more alerts.