Patent ID: 11893644
Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 16:
17. The non-transitory computer-readable medium as claim 15 recites, wherein identifying the fault comprises:
determining an efficiency score based on the event data corresponding to the first user interaction with the application, the efficiency score being based at least in part on at least one of:
a time between a first user input of the first user interaction and a second user input of the first user interaction;
a number of user inputs associated with the application;
a total time associated with the first user interaction; or
a series of the user inputs corresponding to the first user interaction; and

determining that the efficiency score is less than a threshold score,
wherein the fault is identified based on determining that the efficiency score is less than the threshold score.