Patent ID: 11861313
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A computer implemented method for user specific targeted messaging used by an individual user to manage individual specific personal user needs comprising:
analyzing, by a computer system, collected data from a plurality of sources relating to a specific user; wherein said specific user is a single individual user;
providing said analyzed data as an input to a cognitive model for determining said specific user's personality insights, situational insights and a preference linguistic set; wherein said personality insight includes at least one of said specific user's expectations, motives, goals and beliefs;
said cognitive model calculating a relationship between said specific user's personality insights and situational insights and preference linguistic to use in interactions with said specific user in one or more generated message;
said cognitive model generating a multilayered linguistic preference set for said specific user;
upon receiving a communication from said specific user, determining said specific user's current location and a particular messaging channel to be used based on said specific user's current location;
determining, a set of linguistic traits applicable to said linguistic preference set for said specific user wherein said linguistic traits can provide a same message in different format and languages by analyzing context of each message, said specific user's current location, language preferences based on a language hierarchy for said specific user based on previously collected data as well as and specific user input;
generating a customized message based on using said cognitive model's determination of said specific user personality insights, situational insights and said set of language hierarchical linguistic preference set, a message to said specific user and based on said specific user's current location, messaging channel; and
sending said customized message only to said specific user.