Patent ID: 11893545
Assignee: MIKKO VAANANEN
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A non-transitory computer readable medium including instructions for performing operations for one or more software program products to operate with a client device connected to a cloud server network via a communication network, the operations comprising:
analyzing and sorting messages for a messaging application, based on data from the messaging application; and
using one or more artificial intelligence models trained using data relating to a plurality of users, to at least one of: (i) operate one or more applications for assisting a user to perform tasks or (ii) use the one or more applications independently of the user for performing the tasks on behalf of the user, wherein the tasks include all of:
(i) providing one or more draft answers to queries included in inbound messages, automatically to the user, comprising:
analyzing the inbound messages, using at least one of the artificial intelligence models, based on content of the inbound messages;

(ii) organizing an agenda for the user, comprising:
scheduling a unit of time and a place for one or more activities in the agenda based on available time in a user calendar; and

(iii) assisting the user with voice instructions received using an Interactive Voice Response (IVR) system and analyzed using at least one of the artificial intelligence models, and

wherein the cloud server network repeatedly updates artificial intelligence files for a number of tasks, including the tasks (i), (ii), (iii), and makes the artificial intelligence files available to the software program products to operate with the client device, wherein all three: (i) providing the one or more draft answers to queries and (ii) organizing the agenda, (iii) assisting the user with voice instructions received using an Interactive Voice Response (IVR) system are further based on using crowd sourced data with at least one of the artificial intelligence models, and
wherein the providing the one or more draft answers and the organizing the agenda and assisting the user with voice instructions received using an Interactive Voice Response (IVR) system are based on different crowd sourced data or are based on the same crowd sourced data.