Patent ID: 11954619
Assignee: TRUEBLUE, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 18:
19. A non-transitory computer storage medium storing computer-useable instructions that, when executed by at least one hardware processor, cause the at least one hardware processor to:
receive from a first communications interface, data related to availability f or a shift from a mobile device of a worker in a network;
receive from a second communications interface, audio and video signals from a communications session between an artificial intelligence agent and the worker related to skills for the shift from the network and conducted using the mobile device of the worker from any location where the mobile device is connected to the network;
execute a controller communicatively coupled to the first communications interface and the second communications interface, to detect that the worker is in closer proximity to an edge server than a cloud data center;
based at least in part on the data related to the availability f or the shift from the first communications interface and the detected proximity, further execute the controller, to trigger to the worker, on the second communications interface, an automatic initiation of the communications session from the edge server rather than the cloud data center to decrease a latency of the communication session by reducing an amount of data associated with images and the video signals from the communications session; and
execute processing logic at the edge server, to perform an inference on natural language by processing an initial set of deep neural networks segments at the edge server, and by causing remaining deep neural network segments to be processed at the cloud data center to further improve the latency of the communications session while assisting the artificial intelligence agent to determine a next question among a plurality of questions for the worker.