Patent ID: 11934432
Assignee: SHOPIFY INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 1:
2. The computer system of claim 1, wherein the processing unit is further configured to execute instructions to cause the computer system to:
subsequent to generating and providing the dynamic label, identify in real-time a change in the content characteristic of the communication session;
determine an adjusted size of the sliding window, based on the changed content characteristic, the adjusted size of the sliding window defining an updated segment of the communication session to include in an updated most recent subset of communications;
analyze the updated most recent subset of communications to identify an updated set of one or more relevant words based on the one or more relevancy criteria; and
generate and provide in real-time an updated dynamic label associated with the communication session, the updated dynamic label including at least a selected one word from the updated set of one or more relevant words.