Patent ID: 11907045
Assignee: NOVITY, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A computer-implemented method for processing natural-language entries, the method comprising: obtaining a plurality of historical natural-language entries associated with a first domain; pre-processing the plurality of historical natural-language entries to obtain a set of generic terms and a set of domain-specific terms; training, by a computer, a machine learning model in the first domain using the plurality of historical natural-language entries associated with the first domain, wherein the training comprises learning weight values of one or more generic terms, wherein a weight value of a respective generic term indicates likelihood that the respective generic term is related to a trigger event; generalizing the machine learning model trained in the first domain, thereby allowing the machine learning model to be applied to a second domain; and processing a natural-language entry associated with the second domain using the generalized machine learning model to determine whether the natural-language entry associated with the second domain corresponds to the trigger event.