Patent ID: 11902466
Assignee: MEZMO CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 15:
16. A system for providing captions to a CTS user during a phone call between the CTS user and a peer, comprising:
a CTS system having a captioner and a voice handler;
a text-to-speech (TTS) system; and
a CTS user device,, wherein the captioner is configured to receive the peel's voice from a peer device, transcribe the peer's voice into a caption data, and transfer the caption data to a CTS user device,, wherein the voice handler is connected to the CTS user device via a voice path and the peer device via the voice path,, wherein the Voice handler receives a voice of the CTS user via the voice path and transfers the voice of the CTS user to the Peer device via the voice path,, wherein the TTS system is configured to receive a text data from the CTS user device, convert the text data into a speech, and transfer a voice of the speech to the peer device,, wherein the TTS system is connected to the voice handler via the voice path and receives the text data from the CTS user device via a data path, and, wherein the TTS system transfers the speech to the voice handler via the voice path and the voice handler transfers the speech to the peer device via the voice path,, wherein the system further comprises an answer assistance system which is configured to receive the caption data from the captioner, analyze the caption data to identify a question, analyze the question to generate answer suggestions, and forward the answer suggestions to the CTS User device,, wherein the answer assistance system includes a database, which stores a plurality of questions and a plurality of answers,, wherein the answer assistance system is configured to identify the question by identifying a question mark from the caption data, or identifying a question indicator, or analyzing intonation of the peer's voice.