Patent ID: 11886958
Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 9:
10. A system comprising:
a processor; and
a tangible, non-transitory memory configured to communicate with the processor, the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising:
receiving, by the processor, a data input from an input channel, wherein the data input comprises at least one data field that defines a format of the data input;
retrieving, by the processor, one or more data structures from a database in electronic communication with the processor, wherein each of the one or more data structures comprises a request type, a format, an input channel, and acknowledgement requirements;
comparing, by the processor, the at least one data field of the data input to the format of each of the one or more data structures to determine whether the format of the data input corresponds to the format of a data structure;
when the format of the data input corresponds to the format of a data structure, performing operations comprising:
reformatting, by the processor, the at least one data field of the data input such that the data input is in the format defined by the format of the data structure that is consumed by downstream platforms, wherein the reformatting comprises encryption, aggregation, and augmentation and;
storing, by the processor, the reformatted data at the database

when the format of the data input is determined to be unknown, performing operations comprising:
predicting, by the processor, a format associated with the data input, wherein the predicting is performed by one or more machine learning models, wherein the one or more machine learning models have been trained on the one or more data structures and reformatted data stored at the database;
reformatting, by the processor, the data input based on the format generated by the one or more machine learning models;
updating, by the processor, the database by storing the reformatted data input at the database;
training, by the processor, each of the one or more machine learning models with the reformatted data input stored at the updated database; and
analyzing, by the processor using machine learning, the at least one data field of the data input by one or more of the machine learning models to generate a machine learning analysis output that provides an insight into the format of the data input,
wherein the standardized format organizes the at least one data field of the data input in a predefined order, and
wherein the insight into the format of the data input comprises at least one of a trend, a causal event, and a correlated event of the data input.