Patent ID: 11935013
Assignee: EMERGING AUTOMOTIVE, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A computer-implemented method executed by a server of a cloud processing system, comprising,
establishing, by the server, a connection with a vehicle over a wireless network;
associating, by the server, the vehicle to a user account of an online service, a vehicle type for the vehicle being identified in the user account;
receiving, by the server, vehicle data for vehicle status information, the vehicle status information being for one or more vehicle systems of the vehicle;
accessing, by the server, one or more databases that include diagnostics data for the vehicle type and crowd sourced data for the vehicle type, the crowd sourced data includes comments conveying a description of symptoms provided by others for the vehicle type;
processing, by the server, the vehicle data that is received along with a combination of the diagnostics data and the crowed sourced data, the processing by the server is configured to make a selection of an alert from among a plurality of possible alerts, the crowd sourced data is usable to influence a confidence level for said selecting of the alert; and
sending, by the server, a notification of the alert to the user account, the notification provides access to a recommended solution for handling the alert.