Patent ID: 11966443
Assignee: BSI BUSINESS SYSTEMS INTEGRATION AG
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 17:
18. A campaign management system comprising:
a computer-data processor memory storing:
a plurality of participant records established for a campaign, the plurality of participant records including individual participant records and storing participant contact interface information associated with participant contact interfaces,
a plurality of test participant records, and
a plurality of configured logic templates; and

a graphical user interface,
wherein the campaign management system processes the plurality of participant records and the plurality of test participant records by:
in a test mode, establishing a user-configured process structure of the plurality of configured logic templates, executing an executable program fragment of the user-configured process structure of the campaign, and suspending a participant interaction in the test mode, the test mode executed on the basis of the plurality of test participant records, the plurality of test participant records having already been at least partly processed in the campaign running in the test mode and/or the plurality of test participant records being based on the plurality of participant records having already been at least partly processed in the campaign running in a live mode, and
in the live mode, executing executable program fragments of the user-configured process structure for processing one or more individual participant records of the plurality of participant records,

wherein the user-configured process structure is a machine processable definition of the campaign defining possible sequences of processing of the plurality of participant records,
wherein the campaign management system further comprises a plurality of graphical elements each associated with one of said configured logic templates, and
wherein the graphical user interface is arranged to display said graphical elements.