Patent ID: 11863639
Assignee: ATLASSIAN PTY LTD.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 7:
8. A method of managing customer data, the method comprising:
receiving a first request generated in response to an action performed on a first client application of a first client device operating on a first customer network operated by a first customer, the first request received by a first service provider application instance via a service provider network interface operated by a service provider;
processing the first request by the first service provider application instance by:
in accordance with the first request comprising a request for a first customer data, sending a second request, by the first service provider application instance, to the first customer network; and
obtaining the first customer data from first customer computing resources of the first customer network, the first customer data stored on the first customer computing resources; and

completing the processing of the first request, by the first service provider application instance, based on the first customer data;
receiving a third request generated in response to an action performed on a second client application of a second client device operating on a second customer network operated by a second customer, the third request received by a second service provider application instance via the service provider network interface;
processing the third request by the second service provider application instance by:
in accordance with the third request comprising a request for a second customer data, sending a fourth request, by the second service provider application instance, to the second customer network; and
obtaining the second customer data from second customer computing resources of the second customer network, the second customer data stored on the second customer computing resources; and

completing the processing of the third request, by the second service provider application instance, based on the second customer data.