Patent ID: 11949669
Assignee: CAPITAL ONE SERVICES, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 14:
15. One or more non-transitory computer-readable media storing instructions that, when executed by one or more processors of a computing device, cause the computing device to:
receive a request to initiate a communication session with an intended recipient;
determine, using a machine learning model to process messages previously sent by the computing device, message context information;, generate, based on the message context information, a message to be transmitted to the intended recipient;
send, to a second computing device associated with the intended recipient, authentication information associated with a user;
receive, from the second computing device, confirmation of the authentication information;
send, based on the confirmation, to the second computing device, and prior to initiating the communication session, the message; and
initiate, after sending the message, the communication session.