Patent ID: 11914751
Assignee: CAPITAL ONE SERVICES, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 16:
17. The non-transitory machine-readable medium of claim 16, wherein the instructions, when executed, cause the computing device to:
receive, during the active voice call between the first participant and the second participant, a second request for confidential information;
determine the one or more payment options associated with the second requested confidential information;
cause the one or more payment options associated with the second requested confidential information to be displayed to the first participant as one or more second user-selectable options;
determine whether a second selection of the one or more second user-selectable options was received within the threshold period of time; and
provide, based on a determination that the second selection was received within the threshold period of time, the second requested confidential information by inserting a voice sample corresponding to the selected second user-selectable options into the audio stream of the active voice call.