Patent ID: 11935174
Assignee: DISH NETWORK L.L.C.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 12:
13. A process for compiling and presenting data using a machine-learning system, the process comprising:
generating a training set comprising a first presentation having a first visual aid and a first audio description, wherein the first visual aid and the first audio description are based on initial data retrieved from a first data source using a first indexing technique;
training the machine-learning system running on a host server using the first presentation and the initial data retrieved from the first data source using the first indexing technique;
generating, by the machine-learning system, a second presentation having a second visual aid and a second audio description, wherein the second visual aid and the second audio description are based on refreshed data retrieved from the first data source using the first indexing technique;
presenting, by the machine-learning system via an avatar, the second presentation in a virtual meeting room of a virtual environment, wherein the avatar is generated by the machine-learning system to present the second visual aid and the second audio description; and
determining, by the machine-learning system, whether a problem was resolved in response to the second presentation.