Patent ID: 11875179
Assignee: REACT NOW GMBH
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 12:
13. A non-transitory processor-readable medium storing code representing instructions to be executed by a processor, the code comprising code to cause the processor to:
send, from a peripheral device to a content management server, a signal representing a first status of the peripheral device, to cause the content management server to:
identify an action based on the first status of the peripheral device, each user from a plurality of users being predesignated to perform the action,
send, to a plurality of user devices, a signal representing the action, each user device from the plurality of user devices being uniquely associated with a user from the plurality of users,
facilitate a chat instance between the plurality of user devices to coordinate a response to the action, after sending the signal representing the action, and before receiving a signal indicating the action has been accepted,
cause the chat instance to be deleted after a predetermined plural number of users have accepted the action, and
receive, from at least one user device from the plurality of user devices, a signal indicating the action has been performed by the user of the at least one user device;

receive, at the peripheral device and from the content management server, the signal indicating the action has been performed; and
change the first status of the peripheral device to a second status of the peripheral device, based on the signal indicating the action has been performed.