Patent ID: 11941547
Assignee: VOLKSWAGEN AKTIENGESELLSCHAFT
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 10:
11. An apparatus for requesting a mobile service vehicle comprising a vehicle carrier and a cabin (CAB), which is temporarily connected to the vehicle carrier and is equipped to perform the service, the apparatus comprising:
a data input;
an evaluation unit;
and a data output,
wherein the evaluation unit is configured to:
determine a need of the customer to obtain a desired service within the vehicle carrier during a journey by means of the data input,
determine the status of mobile service vehicles,
compare available mobile service vehicles and the corresponding CAB and service equipment of each of the available mobile service vehicles with the need,
determine that a preference of the customer for satisfying the need cannot be met and, in response thereto, and
automatically output an alternative suggestions with respect to the preference and based on data records uploaded by the available mobile service vehicles by the data output so that the customer can select the alternative suggestion without switching to another screen view, the alternative suggestion automatically outputted in the screen view based on a personal movement and on a consumption history of the customer stored on a data memory of a server or on a mobile device, and
in response to a further input, booking one of the available mobile service vehicles with a corresponding CAB equipped with service equipment corresponding to a particular mobile service of the CAB to pick up the customer at a starting point of the journey,
wherein the available mobile service vehicles have CABs equipped with service equipment including one of a sink, workbenches, videoconferencing hardware, a UV radiation unit, or restaurant equipment.