Patent ID: 11876687
Assignee: RIBBON COMMUNICATIONS
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A method performed by a computing system that collects information in a telecommunication system, the method comprising:
receiving protocol event data from a plurality of probes within the telecommunication system, including copying packets received at the plurality of probes, and analyzing packet copies to access the protocol event data;
associating the protocol event data into a call, wherein the protocol event data comprises processes in a plurality of protocols;
mapping the protocol event data into a per-call finite state machine, wherein the finite state machine represents possible call states between call setup and termination and includes a state representing a protocol exchange, wherein the mapping is performed at least in part within a duration of the call; and
after termination of the call, creating a call data record that includes information from the per-call finite state machine and Key Performance Indicator (KPI) information of the call.