Patent ID: 11900942
Assignee: INTERACTIVE MEDIA S.P.A.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 11:
12. A computerized system for automatically converting legacy silent chatbot output text messages from a plurality of different chatbot types and a plurality of different text message types to voice output for a user, said system comprising:
a text-to-audio chatbot adaptor comprising at least one computer processor and computer memory, said text-to-audio chatbot adaptor configured to receive a chatbot output text message, determine a chatbot type and a chatbot output text message type, and store said chatbot output text message type in memory as session data;
said text-to-audio chatbot adaptor further configured to use said chat output text message to obtain any of dialog manager input text and session data for each said chatbot type and said chatbot output text message type that is not a complex HTTP message type;
said text-to-audio chatbot adapter further configured so that after said dialog manager input text has been created, to further use a dialog manager, said dialog manager input text, and chatbot configuration data corresponding to said chatbot type to:
select an automated text-to-speech service;
use a selected said automated text-to-speech service to produce an output audio file corresponding to said dialog manager input text; and automatically output said output audio file.