Patent ID: 11902466
Assignee: MEZMO CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A captioned telephone service (“CTS”) system for providing captions to a CTS user during a phone call between the CTS user and a peer, comprising:
a captioner which receives the peer's voice from a peer device, transcribes the peer's voice into a caption data, and transfers the caption data to a CTS user device;
a text-to-speech (TTS) system which is configured to receive a text data from the CTS user device, convert the text data into a speech, and transfer a voice of the speech to the peer device; and
an answer assistance system which is configured to receive the caption data from the captioner, analyze the caption data identify a question, analyze the question to generate answer suggestions, and forward the answer suggestions to the CTS user device,, wherein the CTS system is connected to the CTS user device and the peer device,, wherein the answer assistance system includes a database, which stores a plurality of questions and a plurality of answers,, wherein the answer assistance system is configured to identify the question by identifying a question mark from the caption data, or identifying a question indicator, or analyzing intonation of the peer's voice.