Patent ID: 11862315
Assignee: EXPRESS SCRIPTS STRATEGIC DEVELOPMENT, INC.
Field: Medical technology (Instruments)
Classification: CPC G | IPC G

Claim 8:
9. A method for processing natural language, the method comprising:
receiving at least one data object;
identifying, for a first aspect of the at least one data object that includes free form textual information, text strings of the free form textual information having a first text string type;
in response to identifying at least one text string of the free form textual information having the first text string type, generating updated free form textual information by removing the at least one text string having the first text string type;
generating one or more feature vectors based on the updated free form textual information using at least one of a unigram, a bigram, and a trigram, wherein the one or more feature vectors include a term frequency-inverse document frequency score that includes a numerical value indicating an importance of a feature of the one or more feature vectors in a context of historical data;
using an artificial intelligence engine that uses at least one machine learning model configured to provide, using the one or more feature vectors, an output that includes:
(i) at least one prediction indicating at least one resource domain, wherein the at least one resource domain corresponds to a group of workforce resources specializing in at least one area of expertise, and
(ii) a weight value indicating a probability that the at least one resource domain corresponds to the free form textual information,
wherein the updated free form textual information includes text that indicates information associated with a plurality of resource domains; and

providing, at a display, the output.