Patent ID: 11862174
Assignee: AMAZON TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 0:
1. A computer-implemented method comprising:
capturing, by at least one microphone of a first device in a locked state, audio representing an utterance;
sending, from the first device to a remote system while the first device is in the locked state, audio data representing the utterance;
determining, by the remote system, that the first device is in the locked state;
performing, by the remote system, speech processing on the audio data to determine speech processing results data, wherein the speech processing includes natural language understanding (NLU) processing and the speech processing results data includes first NLU results data, wherein the first NLU results data includes a plurality of potential intents associated with a respective confidence score;
determining that a first potential intent of the plurality of potential intents corresponds to an action that is not permitted to be performed while the first device is in the locked state, the first potential intent being associated with a first confidence score representing a highest confidence among the plurality of potential intents;
determining that a second potential intent of the plurality of potential intents corresponds to an action that is permitted to be performed while the first device is in the locked state, the second potential intent being associated with a second confidence score representing a lower confidence than the first confidence score;
sending, from the remote system to a speechlet component, data indicating the second potential intent;
receiving, by the remote system from the speechlet component, response data;
and
sending, from the remote system to the first device, data corresponding to execution of the action,
wherein the data corresponding to execution of the action is based, at least in part, on the response data.