Patent ID: 11936650
Assignee: NCR VOYIX CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 16:
17. A system, comprising:
a device comprising a processor and a non-transitory computer-readable storage medium;
the non-transitory computer-readable storage medium comprises executable instructions; and
the executable instructions executed by the processor from the non-transitory computer-readable storage medium causing the processor to perform operations comprising:
linking a user to a secure operation associated with a secure service;
receiving a request to process the secure operation with the secure service on behalf of the user;
performing a voice authentication on a phrase spoken by the user within a current physical environment of the user, wherein performing further includes performing biometric voice print authentication on the user from the phrase spoken by the user, wherein performing further includes evaluating a content of the phrase for a red flag content, performing a stress analysis on a pitch, a tone, and a volume of the phrase and failing authentication of the phrase when the red flag content is present or when a stress threshold is determined to be reached from the stress analysis of the pitch, the tone, and the volume of the phrase;
obtaining device identifiers for devices detected within a wireless network of the current physical environment of the user; and
automatically providing the secure operation to the secure service to process on behalf of the user when the voice authentication is successful and when the device identifiers for the devices are associated with known and expected devices of the wireless network.