Patent ID: 11900311
Assignee: CONVEY, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A shipping management system interfacing with a plurality of carrier systems associated with a plurality of carriers, comprising:
a memory storing a set of computer executable instructions; and
a processor coupled to the memory and configured to execute the set of computer executable instructions to cause the processor to:
access, from each carrier system of the plurality of carrier systems, a set of carrier-specific shipment records associated with a set of shipments of a carrier corresponding to that carrier system,
for each carrier-specific shipment record of the set of carrier-specific shipment records:
parse the carrier-specific shipment record to determine a status code or exception type in the carrier-specific shipment record, wherein the carrier-specific shipment record comprises a tracking event,
enrich the carrier-specific shipment record with shipment record location information that is inferred from the tracking event,
based on (i) the status code or exception type and (ii) the carrier-specific shipment record that was enriched, generate normalized shipping information for the carrier-specific shipment record by setting the status code or exception type in the carrier-specific shipment record to a normalized status code or exception type, and
store the normalized shipping information in association with a user account,

receive a request for shipments associated with the user account, and
generate a unified view interface to present a unified view of shipments associated with the user account, the unified view indicating the normalized status codes or exception types for the set of shipments across the plurality of carriers and enabling a user to request additional data associated with the set of shipments.