Patent ID: 11968200
Assignee: HARTFORD FIRE INSURANCE COMPANY
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A system associated with an enterprise, comprising:
(a) a collaboration data store that contains electronic records associated with a set of enterprise teams, each electronic record including an electronic record identifier and at least one team member communication address;
(b) an enterprise platform, coupled to the collaboration data store, including:
a computer processor, and
a computer memory, coupled to the computer processor, storing instructions that, when executed by the computer processor cause the enterprise platform to:
(i) retrieve, from the collaboration data store, information about a selected enterprise team,
(ii) transmit, from a set of integration tools to a workflow tool of a remote cloud-based environment, a data payload including a notification request associated with a channel,
(iii) transmit, from a runtime environment to a business communication platform of the remote cloud-based environment, a request to post a notification to the channel, and
(iv) responsive to the request to post the notification to the channel, arrange for a member of the selected enterprise team to receive an adaptive information card, pushed by the business communication platform via the channel, containing information associated with at least one of the integration tools, wherein the member who receives the adaptive information card responds, by selecting a graphical icon on the adaptive information card, to the business communication platform via bi-directional communication,
wherein active directory authentication and a Personal Access Token (“PAT”) are used to achieve Single Sign-On (“SSO”) functionality, and
wherein a data-driven orchestrator and a data-driven Application Programming Interface (“API”) service layer encapsulate incompatible tool interfaces; and

(c) a communication port coupled to the enterprise platform to facilitate a transmission of data with remote team member devices to support a graphical team member display, including the adaptive information card, via a distributed communication network.