Patent ID: 11914751
Assignee: CAPITAL ONE SERVICES, LLC
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 1:
2. The computer-implemented method of claim 1, further comprising:
receiving, by the first device and during the active voice call between the first participant and the second participant, a second request for confidential information;
determining the one or more payment options associated with the second requested confidential information;
causing, by the first device, the one or more payment options associated with the second requested confidential information to be displayed to the first participant as one or more second user-selectable options;
determining, by the first device, whether a second selection of the one or more second user-selectable options was received within the threshold period of time; and
based on a determination that the second selection was received within the threshold period of time, providing, by the first device to the second participant, the second requested confidential information by inserting a voice sample corresponding to the second selection into the audio stream of the active voice call.