Patent ID: 11871305
Assignee: SALESFORCE, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 19:
20. The one or more non-transitory computer-readable media of claim 16, wherein the interface elements are first interface elements, and wherein the instructions further cause the one or more processors to:
identify a first communication channel and a second communication channel associated with a user account of the user;
determine a first frequency of interactions of a first group of users with the first communication channel and a second frequency of interactions of a second group of users with the second communication channel;
generate, based at least in part on the first frequency of interactions and the second frequency of interactions, a second interface element comprising at least one of the first communication channel or the second communication channel as a trending communication channel; and
cause a second presentation of the second interface element via the client.