Patent ID: 11968320
Assignee: nan
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. An information exchange system configured to improve the operation of a computing device to enable a public safety agency to exchange of information with a citizen on a mobile communication exchange device in a language understood by the citizen, the system comprising:
the computing device arranged for access to the internet and having stored thereon computer-executable instructions configured to cause the computer device to implement instructions controlled by a system user of the public safety agency;
a user interface function arranged to enable mobile device communication including text message communication between the citizen and the public safety agency;
a database of information accessible through the computing device, wherein the information of the database includes mobile device information, citizen information and event information;
a communication function arranged to conduct an exchange between the citizen and the public safety agency, including text message exchanges;
a language translation function arranged to enable both of the system user of the public safety agency and the citizen to translate a message of the exchange from one language to another prior to transmission or receipt when the system user and the citizen do not regularly communicate in a common language; and
a mobile communication exchange upload function arranged to enable storage of content of the exchange on the database of information.