Patent ID: 11968164
Assignee: A'S CHILD INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A method for supporting consultations using a social networking service (SNS), comprising:
detecting, by at least one supporting server, that a new consultation has occurred or may occur based on communication with a client terminal via the SNS,
transmitting, by the at least one supporting server, a set of pre-consultation questions to the client terminal after the detection via the SNS, the set of pre-consultation questions comprising a plurality of hierarchical questions,
receiving, by the at least one supporting server, one or more answers to at least a portion of the set of pre-consultation questions from the client terminal via the SNS,
providing, by the at least one supporting server, a category to consultation contents of the consultation, the category being determined based on the one or metre answers, and
transmitting, by the at least one supporting server, a psychological test to the client terminal before transmitting the set of pre-consultation questions.