Patent ID: 11863395
Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC G  H

Claim 13:
14. A method comprising:
determining a first service event occurring in a network based on a query context associated with the network;
determining a second service event having a defined relationship with the first service event at a first layer of a relational graph having multiple layers by querying the first layer, each layer of the multiple layers has a corresponding layer-specific weight, wherein the multiple layers include:
a configuration layer defining configured relationships between service events or between services and the service events; and
a learned layer defining algorithmically-determined relationships between the service events or between the services and the service events;

determining a metric for the query context based on a first layer-specific weight defined for the first layer; and
based on the metric, providing an indication of the second service event.