Patent ID: 11966443
Assignee: BSI BUSINESS SYSTEMS INTEGRATION AG
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A campaign management system comprising:
a computer-data processor memory storing a plurality of participant records established for a campaign and including individual participant records, a plurality of test participant records, and a plurality of configured logic templates; and
a graphical user interface,
wherein the campaign management system processes the plurality of participant records by:
in a test mode, establishing a user-configured process structure of the plurality of configured logic templates, executing an executable program fragment of the user-configured process structure of the campaign for processing one or more test participant records of the plurality of test participant records, and suspending a participant interaction in the test mode, and
in a live mode, executing executable program fragments of the user-configured process structure for processing one or more individual participant records of the plurality of participant records, the plurality of participant records arranged to store participant contact interface information associated with participant contact interfaces and comprising participant attributes, the participant attributes including participant record track history,

wherein the user-configured process structure is a machine processable definition of the campaign defining possible sequences of processing of the plurality of participant records,
wherein the campaign management system further comprises a plurality of graphical elements each associated with one of said configured logic templates, and
wherein the graphical user interface is arranged to display said graphical elements.