Patent ID: 11861721
Assignee: ALLSTATE INSURANCE COMPANY
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method comprising:
receiving, by a computing device and from a first mobile device associated with a first user, a first message indicating a time, date, and a geographic location of a user request for display of an insurance card image at the first mobile device;
receiving, by the computing device and from a first vehicle, telematics information of the first vehicle;
determining, by the computing device, that an incident involving the first vehicle has occurred by analyzing the telematics information of the first vehicle and detecting, from the telematics information, a hard braking event, a sudden stop event, or a hard turn event;
determining, by the computing device and from the telematics information, a time, a date, and a geographical location at which the incident involving the first vehicle occurred;
determining, by the computing device, that the first user was involved in the incident by comparing the time, the date, and the geographical location of the incident to the time, the date, and the geographical location of the user request, wherein the first user is determined to be involved in the incident if:
the time of the incident is within a predetermined time period of the time of the user request,
the date of the incident is the same as the date of the user request, and
the geographical location of the incident is within a predetermined distance of the geographic location of the user request;

determining, by the computing device, whether any additional parties were involved in the incident by analyzing other user requests received from other mobile devices and analyzing other telematics information received from other vehicles;
generating, by the computing device, a placeholder insurance claim and associating the placeholder insurance claim with the first user and, if additional parties are determined to have been involved in the incident, associating the additional parties with the placeholder insurance claim; and
transmitting, by the computing device and to a device associated with an insurance agent, a notification that the insurance card image was displayed at the first mobile device.