Patent ID: 11893984
Assignee: AMAZON TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 12:
13. The first system of claim 11, wherein the at least one memory further comprises instructions that, when executed by the at least one processor, further cause the first system to:
receive, from the first device, third audio data representing a third utterance detected by the first device;
receive a second dialog identifier that identifies at least one second communication between the first device and the second system, the at least one second communication corresponding to fourth audio data representing a fourth utterance detected by the first device prior to detecting the third utterance;
determine that the third audio data is associated with a third entity;
send, to the second system, a second request for information about the third entity, the second request including the second dialog identifier;
receive, from the second system, third data responsive to the second request, the third data indicating that the second system declines to provide identifying information associated with the second dialog identifier;
process the third data and the third audio data to determine fourth data responsive to the first utterance;
output a second response representing the fourth data, the second response including a request for information; receive fifth audio data representing a third utterance; process the fifth audio data and the third audio data to determine fifth data responsive to the third utterance; and
output a third response representing the fifth data.