Patent ID: 11954620
Assignee: ATLASSIAN PTY LTD.
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 14:
15. A method of managing a project, the method comprising:
receiving, at an inquiry controller coupled to a federated application system, user-generated content from a text entry field displayed within a graphical user interface operating on a user device, the user-generated content made with respect to the project, the federated application comprising a plurality of computer program applications;
in response to receiving the user-generated content at the graphical user interface, extracting at least a portion of the user-generated content and performing an sentiment analysis on the at least the portion using a machine learning model, the machine learning model providing an output in response to the analysis;
in response to the output exceeding a negative sentiment threshold;
selecting, by a response analyzer, a first action to be executed by one or more computer program applications in the federated system, the first action to be performed with respect to a first digital content item managed by a computer program application of the one or more computer program applications and associated with at least one of the project or user account associated with the user-generated content;
performing, at the computer program application the first action, the performing the first action comprising causing display of the first digital content item at the user device; and

in response to the output exceeding a positive sentiment threshold;
selecting, by the response analyzer, a second action to be executed by one or more of the computer program applications in the federated system, the second action to be performed with respect to a second digital content item managed by one or more computer program applications and associated with at least one of the project or user account associated with the user-generated content; and
performing, at the one or more of the computer programs application the second action, the performing the second action comprising causing display of the second digital content item at the user device.