Patent ID: 11907670
Assignee: CISCO TECHNOLOGY, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 19:
20. One or more non-transitory computer readable storage media comprising instructions that, when executed by at least one processor, are operable to:
monitor a plurality of electronic communications in a conversation involving a humanoid and at least one participant, the humanoid comprising a computer executed process that mimics human dialog;
model the conversation by dynamically constructing a model, the model including a plurality of edges and a plurality of nodes, wherein each edge visually represents an electronic communication of the plurality of electronic communications and each node visually represents a participant involved in each of the plurality of electronic communications, wherein an edge emanating from a particular node represents an electronic communication from a participant associated with the particular node, wherein an edge terminating on the particular node represents an inbound electronic communication to the participant associated with the particular node, wherein the edge emanating from the particular node is visually distinct from the edge terminating on the particular node, wherein the conversation is associated with a unique conversation identifier, wherein each of the plurality of electronic communications in the conversation is associated with a unique communication identifier and the conversation identifier, wherein a visual representation of each of the plurality of electronic communications is added to the model when a corresponding electronic communication associated with the unique conversation identifier is added to the conversation, and wherein the model visually illustrates a progression of interconnected paths corresponding to the plurality of electronic communications through the conversation in a data structure comprising a data table or nodal graph; and
participate in the conversation based on the modeling.