Patent ID: 11936805
Assignee: CENTURYLINK INTELLECTUAL PROPERTY LLC
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 5:
6. The method of claim 5, wherein the collected data comprises data associated with provisioning services to all customers of the service provider, wherein the method further comprises:
autonomously analyzing, using the SAGE, the collected data to identify at least one of any common issues, any related issues, or any widespread issues with provisioning services, among the plurality of services, to a plurality of second customers of the service provider;
based on a determination that at least one second issue affects provisioning of at least one second service among the one or more second services, autonomously identifying one or more second automation actions to address the determined at least one second issue; and
autonomously sending, using the automated services platform, one or more second instructions to one or more second automation bots, among the plurality of automation bots, to perform the identified one or more second automation actions.