Patent ID: 11863602
Assignee: SALESFORCE, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 14:
15. A non-transitory computer-readable medium storing computer-executable instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:
receiving, at the one or more processors, a first message from a first application;
associating, by the one or more processors, the first message with a first channel of a group-based communication platform, wherein the associating comprises making the first message available to the first application and a second application via the first channel and wherein first permissions associated with the first channel deny users from joining the first channel;
in response to detecting an event, receiving, from the second application, a request to perform an action to be performed in association with the group-based communication platform, wherein the request to perform the action is generated by the second application; and
in response to receiving the request, causing performance of the action, wherein the action comprises transmitting, in a direct message to a user, a portion of content associated with the first channel.