Patent ID: 11954985
Assignee: WELLS FARGO BANK, N.A.
Field: Control (Instruments)
Classification: CPC G | IPC G

Claim 9:
10. A method, comprising:
detecting, by a processing system of a first automated teller machine (ATM), a metric indicative of a calamity;
modifying, by the processing system of responsive to detecting the metric, the first ATM from a first mode to a second mode;
receiving, by the processing system while the first ATM is in the second mode, a user input to send a message to an address;
determining, by the processing system, if an external network connection of the first ATM is disconnected;
transmitting, by the processing system, responsive to determining that the external network connection of the first ATM is disconnected, the message to a second ATM communicably coupled to the first ATM via an ATM network, to cause the second ATM to route the message to the address;
receiving, by the processing system, a response to the message, the response received via the ATM network from the second ATM and originating from a device associated with the address; and
displaying, by the processing system on a user interface of the first ATM, the response to the message while the first ATM is in the second mode.