Patent ID: 11907956
Assignee: JPMORGAN CHASE BANK, N.A.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 8:
9. A non-transitory computer readable storage medium, including instructions stored thereon, which when read and executed by one or more computer processors, cause the one or more computer processors to perform steps comprising:
monitoring an account for a trigger condition;
generating a voice notification in response to the trigger condition being met;
communicating the voice notification to an electronic device associated with the account and a link to a network location to resolve the trigger condition;
presenting, at the network location to resolve the trigger condition, one or more resolution options;
receiving, at the network location to resolve the trigger condition, a selection of one of the one or more resolution options, wherein the selection is received by the electronic device when a data connection is unavailable, and received when the data connection is restored; and
executing the selected resolution option.