Patent ID: 11949804
Assignee: BANK OF AMERICA CORPORATION
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A system for real-time network defense in a voice communication network, the system comprising:
a first computing platform including a first memory and at least one first processing device in communication with the first memory, wherein the first memory stores a telecommunication carrier reputation indicator sub-system, executable by the at least one first processing device and configured to:
obtain and store a reputation indicator for each of a plurality of telecommunication carriers;

a second computing platform including a second memory and at least one second processing device in communication with the second memory, wherein the second memory stores a voice call management subsystem, executable by the at least one second processing device and configured to:
receive a voice call from a calling telecommunication number,
in real-time while the voice call is in a pre-answer state:
identify a telecommunication carrier based on the calling telecommunication number,
determine whether a reputation indicator for the telecommunication carrier exists in the telecommunication carrier reputation indicator sub-system,
in response to determining that the reputation indicator for the telecommunication carrier does not exist in the telecommunication carrier reputation indicator sub-system, route the voice call to an internal investigative specialist who is an individual trained in detecting whether a live-person calling party is a wrongdoer, and
in response to determining that the reputation indicator for the telecommunication carrier exists in the telecommunication carrier reputation indicator sub-system, determine a disposition action, from amongst a plurality of disposition actions, for the voice call based on the reputation indicator for the telecommunication carrier, and disposition the voice call in accordance with the determined disposition action, wherein the plurality of disposition actions include (i) accepting the voice call, (ii) blocking the voice call, and (iii) routing the voice call to the internal investigative specialist who the individual trained in detecting whether the live-person calling party is a wrongdoer.