Patent ID: 11941637
Assignee: COUPANG CORP.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 14:
15. An electronic apparatus for processing item sales information, the electronic apparatus comprising:
a transceiver;
a memory in which instructions are stored; and
a processor,
wherein the processor is connected to the transceiver and the memory and configured to:
acquire a purchase request including item information related to an item selected by a user and information related to a payment means;
provide a purchase response, the purchase response including approval information when the information related to the payment means satisfies a first condition, the approval information corresponding to the purchase request before proceeding with payment through the payment means;
determine that process of payment by a second sever is in an unavailable state, the second server corresponding to a first payment method designated based on the payment means;
determine that the item does not belong to a specific category;
in response to: i) the information related to the payment means satisfying the first condition, ii) determining that the process of payment by a second sever is in the unavailable state, and iii) determining that the item does not belong to the specific category, transmit, via the transceiver, a release request for the item to a first server to cause a fulfillment center to deliver the item to a delivery destination associated with the user;
determining that the process of payment by the second sever has changed from the unavailable state to an available state;
in response to determining that the process of payment by the second server has changed to the available state, transmit, to second server a payment request for at least some of an amount corresponding to one or more purchase requests related to the payment means according to an arrival of settlement timing corresponding to the payment means; and
in response to determining that payment failure information is received from the second server in response to the payment request:
cancel an approval corresponding to the purchase request;
provide information including cancellation of the approval; and
based on receiving, from the first server, information notifying that delivery of the item is in progress or has been completed, transmit information requesting a return of the item,

wherein, the specific category comprises a first category including one or more items whose delinquency rate exceeds a preset threshold, and
wherein the delinquency rate corresponds to a rate of payment not being successful regarding cases that, for each of the one or more items, the electronic apparatus transmitted the release request to the first server while a corresponding server for a payment method was in the unavailable state.