Patent ID: 11895063
Assignee: KUZEN INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 8:
9. An interactive input support system that works together with a plurality of servers and supports a user to input command into at least one of the plurality of servers in interacting in order to allow a user to use a given service, the plurality of servers each providing a different network service from at least one of the network service of the other server system, the interactive input support system comprising a processor programmed to:
recognize an input text entered by the user;
manage a storage having a plurality of scenario data and user information, the plurality of scenario data each being data generated based on a scenario that is used for each of the services based on the input text, the user information being information related to the user, being information that is requested from at least one of the plurality of servers when the user uses the service, and being stored in association with the each of the scenario data;
identify the user who enters the input text as a specific user;
detect a timing when the input text is inputted, as a specific timing;
select at least one of the plurality of scenario data, and at least one of the plurality of servers that works together with the interactive input support system, among from the plurality of servers based on the specific timing the recognized input text and a terminal device ID;
generate the command based on the selected scenario data, the command being a command that is outputted into the selected server when providing the corresponding service to the specific user;
output the generated command to the selected sever; and
perform a guiding control process guiding the specific user for entering the input text based on the selected scenario data, and that generates the command being output to the selected server based on the input text entered and recognized by the guiding control process and the user information of the specific user.