Patent ID: 11949804
Assignee: BANK OF AMERICA CORPORATION
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 7:
8. A computer-implemented method for real-time network defense in a voice communication network, the method implemented by one or more computing processor devices and comprising:
obtaining and storing, in computing memory, a reputation indicator for each of a plurality of telecommunication carriers;
receiving a voice call from a calling telecommunication number,
in real-time while the voice call is in a pre-answer state:
identifying a telecommunication carrier based on the calling telecommunication number;
determining whether a reputation indicator for the telecommunication carrier exists in the computing memory;
in response to determining that the reputation indicator for the telecommunication carrier does not exist in the telecommunication carrier reputation indicator sub-system, route the voice call to an internal investigative specialist who is an individual trained in detecting whether a live-person calling party is a wrongdoer; and
in response to determining that the reputation indicator for the telecommunication carrier exists in the computing memory, determining a disposition action, from amongst a plurality of disposition actions, for the voice call based on the reputation indicator for the telecommunication carrier, and dispositioning the voice call in accordance with the determined disposition action, wherein the plurality of disposition actions include (i) accepting the voice call, (ii) blocking the voice call, and (iii) routing the voice call to the internal investigative specialist who the individual trained in detecting whether the live-person calling party is a wrongdoer.