Patent ID: 11871231
Assignee: RICOH COMPANY, LTD.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 0:
1. An apparatus management system comprising:
a plurality of management target apparatuses each configured to provide apparatus information of own apparatus; and
a communication terminal configured to receive apparatus status information included in the apparatus information received from each of the plurality of management target apparatuses, the apparatus status information indicating status of the management target apparatus, using a predetermined communication protocol,
wherein each of the plurality of the management target apparatuses including circuitry configured to:
transmit process request information for receiving process information, to a mediating apparatus that mediates between the plurality of management target apparatuses and the communication terminal;
receive the process information indicating a predetermined process for each of the plurality of management target apparatuses, created based on the apparatus status information transmitted from the communication terminal through the mediating apparatus; and
execute the predetermined process indicated by the process information when the process information includes own apparatus identification information for identifying the own apparatus and the process request information.