Patent ID: 11954620
Assignee: ATLASSIAN PTY LTD.
Field: IT methods for management (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 8:
9. A method for project management in a federated application system, the method comprising:
subsequent to a previous communication between an application operating on a user device and a federated application system comprising a plurality of computer program applications, evaluating a particular criteria with respect to the previous communication, the evaluation performed by an inquiry controller operably coupled to the federated application system;
in response to determining that the particular criteria has been met, causing display of a graphical user interface on the user device, the graphical user interface including a region for receiving natural language text input;
in response to receiving natural language text input at the graphical user interface, extracting at least a portion of the natural language text input and performing a sentiment analysis on the at least the portion using a machine learning model, the machine learning model providing an output in response to the analysis; and
in response to the output corresponding to a negative sentiment;
selecting, by a response analyzer, a first action to be executed by one or more computer program applications in the federated system, the first action to be performed with respect to a digital content item managed by a computer program application of the one or more computer program applications; and
performing, at the computer program application the first action, the performing the first action comprising causing display of the digital content item at the user device and performing a follow-up action to schedule a meeting between a user of a user account and a manager of the user.