Patent ID: 11940952
Assignee: COMMVAULT SYSTEMS, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 1:
2. The computer-implemented method of claim 1, wherein the first request message is based on a first protocol format, and further comprising:
at the email server:
receiving a second request message comprising a second identification of the first email item and a second action to be applied to the first email item,
wherein the second request message is based on a second protocol format that is different from the first protocol format;
causing the backup storage system to apply the second action to the first email item within the backup storage system;
in response to the second request message, presenting, within a user interface of the email server, a result of the second action as applied to the first email item; and
wherein the backup storage system is configured to apply the second action within the backup storage system without deleting the first email item, in the backup format, from the backup storage system.