Patent ID: 11863639
Assignee: ATLASSIAN US, INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 15:
16. A method of managing customer data, the method comprising:
receiving, at a first service provider application instance executing on first computing resources within a service provider network, a first request from a first client device operating on a first customer network operated by a first customer;
processing the first request, by the first service provider application instance, by:
sending, by the first service provider application instance, a second request for a first customer data, via the service provider network, by routing the second request from the first service provider application instance to second computing resources within the first customer network, the first customer data residing on the second computing resources within the first customer network, the first customer network separate from the service provider network; and
receiving the first customer data, via the first customer network, at the first service provider application instance;

completing the processing of the first request, by the first service provider application instance, based on the first customer data;
receiving, at a second service provider application instance executing on the first computing resources within the service provider network, a third request from a second client device operating on a second customer network operated by a second customer;
processing the first request, by the second service provider application instance, by:
sending, by the second service provider application instance, a fourth request for a second customer data, via the service provider network, by routing the fourth request from the second service provider application instance to third computing resources within the second customer network, the second customer data residing on the third computing resources within the second customer network, the second customer network separate from the service provider network; and
receiving the second customer data, via the second customer network, at the second service provider application instance; and

completing the processing of the third request, by the second service provider application instance, based on the second customer data.