Patent ID: 11947902
Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 11:
12. A computer-implemented method for generating a suggested reply message using a generative artificial intelligence (AI) model, the method comprising:
receiving a selection of a message having a body and a header;
extracting the body from the message;
combining the body and a predefined request phrase to form a first prompt, the predefined request phrase requesting multiple draft replies;
providing the first prompt as input to a generative AI model;
receiving, in response to the first prompt, a first output from the generative AI model including the multiple draft replies;
parsing the first output to generate a shortened summary for each of the draft replies;
surfacing the shortened summaries;
receiving a selection of one of the shortened summaries;
generating a second prompt by combining the body, the selected shortened summary, and additional context for the message;
providing the second prompt to the generative AI model;
receiving, in response to the second prompt, a second output from the generative AI model including a suggested draft reply; and
surfacing the suggested draft reply in a user interface.