Patent ID: 11875360
Assignee: SALESFORCE, INC.
Field: Telecommunications (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 13:
14. The method according to claim 1, further comprising:
determining first identifying information associated with a caller who is making the call and second identifying information associated with a callee that is receiving the call without any further user input from any user including the caller or the callee, wherein the first identifying information comprises: a contact name or phone number;
using the first identifying information to determine a first contact identifier for the caller that is specific to an application platform and one or more first organization identifiers for the caller that are specific to the application platform without any further user input from any user including the caller or the callee; and
using the second identifying information to determine a second contact identifier for the callee that is specific to the application platform and one or more second organization identifiers for the callee that are specific to the application platform without any further user input from any user including the caller or the callee.