Patent ID: 11893603
Assignee: AMAZON TECHNOLOGIES, INC.
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 12:
13. A system comprising:
one or more processors; and
one or more computer-readable media storing computer-executable instructions that, when executed by the one or more processors, cause the one or more processors to perform acts comprising:
performing speech recognition on first media content to identify an item referenced in the first media content;
determining a first location of a first device being a voice-controlled device;
determining a second location of a second device including a display;
determining that a first format of first previous media content to which a first user response was received is an audio-content format, the first user response received from the first device;
determining that a second format of second previous media content to which a second user response was received is a video-content format, the second user response received from the second device;
receiving second media content from the first device, based at least in part on sound associated with a program being output by a third device;
analyzing the second media content to identify the program;
selecting at least one of third media content or fourth media content to output based at least on part on the program and the item;
selecting, based at least in part on the first location, the determining that the first format of the first previous media content to which the first user response was received is the audio-content format, and the first user response including a first online purchase request associated with a first previous item identified by the first previous media content, the first device to receive the third media content in the audio-content format;
selecting, based at least in part on the second location, the determining that the second format of the second previous media content to which the second user response was received is the video-content format, and the second user response including a second online purchase request associated with a second previous item identified by the second previous media content, the second device to receive the fourth media content in the video-content format;
sending, to the first device and based at least in part on the selecting the first device, the third media content in the audio-content format;
sending, to the second device, and based at least in part on the selecting the second device, the fourth media content in the video-content format; and
receiving, from the first device, fifth media content including a request identifying the item.