Patent ID: 11922926
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 13:
14. The system of claim 8, wherein the instructions are further configured to cause the system to:
responsive to determining that the one or more transcribed words exceed the one or more respective predefined confidence levels, determine whether a second transcribed word of the one or more transcribed words is indicative of the first category;
responsive to determining the second transcribed word of the one or more transcribed words is indicative of the first category, classify the transcription as being associated with the first category;
responsive to determining the second transcribed word of the one or more transcribed words is not indicative of the first category, classify the transcription as being associated with a second category;
responsive to determining that the distance does not exceed the predefined threshold, classify the transcription as being associated with the second category; and
responsive to determining that none of the first list of words corresponds to the context of the grouping of transcribed words surrounding the first transcribed word, classify the transcription as being associated with the second category.