Patent ID: 11956381
Assignee: AVOXI, INC.
Field: Telecommunications (Electrical engineering)
Classification: CPC H | IPC H

Claim 10:
11. A system for monitoring a plurality of phone numbers, the system comprising:
a computing device including at least one processor and memory associated with the at least one processor; and
a telephone network including a plurality of telephone numbers,, wherein, for each phone number, the computing device is configured to:
detect call activity involving the phone number during a detection period having a preselected duration;
determine an answer seizure ratio (ASR) for the phone number during the detection period from the call activity;
determine a difference between the ASR for the phone number during the detection period and an ASR for the phone number from at least one previous detection period; and
determine that the difference satisfies at least one preselected criterion and instigate a procedure to investigate or repair the phone number when the difference satisfies the at least one preselected criterion.