Patent ID: 11968328
Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC G  H

Claim 0:
1. A system for enhanced virtual queuing with access control, comprising:
a computing device comprising a memory, a processor, and a non-volatile data storage device;
a queue manager comprising a first plurality of programming instructions stored in the memory which, when operating on the processor, causes the processor to:
receive a user request to join a virtual queue for a controlled system;
assign the user a queue position;
continuously monitor the queue state by analyzing data received from a plurality of sensors; and
notify the user when the user has reached the front of the queue; and

a security module comprising a second plurality of programming instructions stored in the memory which, when operating on the processor, causes the processor to:
generate an access key for the user;
send the access key to a user device associated with the user; and
provide access to the controlled system when the user has reached the front of the queue by detecting the access key using one of the plurality of sensors.