Patent ID: 11968200
Assignee: HARTFORD FIRE INSURANCE COMPANY
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 8:
9. A computerized method associated with an enterprise, comprising:
retrieving, by a computer processor of an enterprise platform from a collaboration data store, information about a selected enterprise team, wherein the collaboration data store contains electronic records associated with a set of enterprise teams, each electronic record including an electronic record identifier and at least one team member communication address;
transmitting, from a set of integration tools to a workflow tool of a remote cloud-based environment, a data payload including a notification request associated with a channel;
transmitting, from a runtime environment to a business communication platform of the remote cloud-based environment, a request to post a notification to the channel;
responsive to the request to post the notification to the channel, arranging for a member of the selected enterprise team to receive an adaptive information card, pushed by the business communication platform via the channel, containing information associated with at least one of the integration tools; and
receiving, from the member who receives the adaptive information card via selection of a graphical icon on the adaptive information card, a response to the business communication platform via bi-directional communication,
wherein a communication port coupled to the enterprise platform facilitates a transmission of data with remote team member devices to support a graphical team member display, including the adaptive information card, via a distributed communication network,
wherein active directory authentication and a Personal Access Token (“PAT”) are used to achieve Single Sign-On (“SSO”) functionality, and
wherein a data-driven orchestrator and a data-driven Application Programming Interface (“API”) service layer encapsulate incompatible tool interfaces.