Patent ID: 11882500
Assignee: FORD GLOBAL TECHNOLOGIES, LLC
Field: Control (Instruments)
Classification: CPC H  B  G | IPC B  G  H

Claim 0:
1. A method, comprising:
creating a first user account, associated with a first user, comprising one or more first stored facial features of the first user;
capturing a first image of the first user by a first camera of a vehicle at a pickup location;
identifying the first user account based on the first image, comprising:
detecting, in the first image, the first user;
determining one or more first facial features of the first user from the first image; and
comparing the one or more first facial features of the first user to the one or more first stored facial features of the first user account;
adding a first number of luggage items associated with the first user to the first user account, comprising:
determining, in the first image, the first user based on the one or more first facial features; and
detecting, in the first image, the first number of luggage items associated with the first user;
capturing a second image of the first user by the first camera at a dropoff location;
identifying the first user account based on the second image, comprising:
detecting, in the second image, the first user;
determining one or more second facial features of the first user from the second image; and
comparing the one or more second facial features of the first user to the one or more first stored facial features of the first user account;
subtracting a second number of luggage items associated with the first user from the first user account, comprising:
determining, in the second image, the first user based on the one or more second facial features; and
detecting, in the second image, the second number of luggage items associated with the first user;
determining a left number of luggage items associated with the first user, wherein the left number of luggage items is equal to the first number of luggage items minus the second number of luggage items; and
sending a notification to a mobile device associated with the first user if the left number of luggage items is greater than zero,
wherein the notification comprises a request for a selection of a method of retrieval, and wherein the method of retrieval comprises retrieval via a locker system associated with a delivery vehicle, the locker system comprising a locker camera, a processor, and a memory comprising instructions that, when executed by the processor of the locker system, cause the processor of the locker system to perform operations including identifying the left number of luggage items, and confirming a number of the left number of luggage items by comparing identified items in an image of the locker camera with images of the left number of luggage items provided by a server associated with the vehicle.