Patent ID: 11943613
Assignee: CHARTER COMMUNICATIONS OPERATING, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 0:
1. A method for access point device recovery and management using mobile devices, the method comprising:
establishing, between an access point device and a mobile device by the mobile device, a secure wireless connection using authentication details provided by the mobile device in an event the mobile device receives from a service provider system an indication of a network connection failure between the service provider system and the access point device, wherein the access point device is a router;
sending, by the mobile device to the access point device over the secure wireless connection, a configuration instruction based on diagnostic information received from the access point device, wherein the network connection between the service provider system and the access point device is restored based on the configuration instruction;
receiving, by the mobile device from the access point device over the secure wireless connection, confirmation of receipt of the configuration instruction; and
disconnecting the secure wireless connection upon successful application of the configuration instruction,
wherein the access point device switches from a network connection controller configured to handle communications with the service provider system to a secure wireless connection controller configured to handle communications with the mobile device in the event of the network connection failure.