Patent ID: 11860713
Assignee: SAP SE
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 16:
17. A non-transitory machine-readable medium storing instructions which, when executed by one or more processors, cause the one or more processors to perform operations comprising:
assigning a service account to a workflow engine of a cloud landscape, the cloud landscape including one or more components on which a plurality of low-level operations may be performed, the low-level operations including one or more operations that can cause failure of a service provided by the cloud landscape, the service account including credentials allowing the workflow engine to execute the low-level operations;
accessing a workflow template, the workflow template defining a process for performing one or more of the plurality of low-level operations on a first component of the one or more components of the cloud landscape in order to address an issue that has been identified with running of the service; and
instantiating a workflow using the workflow template, the instantiating including creating a virtual machine to run the workflow, running the low-level operations defined in the workflow template in the virtual machine, and populating one or more parameter fields based on the defined process using parameters obtained from one or more components in the cloud landscape, the running and populating performed using the credentials included in the service account.