Patent ID: 11954609
Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A method comprising:
receiving a service order associated with an installation job for customer service in a telecommunication network;
constructing, by a network knowledge graph generation system comprising a processor, a machine learning model to determine a probability of the installation job needing a helper job to fulfill the service order, wherein the constructing the machine learning model is responsive to the receiving the service order;
creating, by the network knowledge graph generation system, a network knowledge graph, wherein the machine learning model determines the probability based, at least in part, upon the network knowledge graph and a dependency score;
executing, by the network knowledge graph generation system, the machine learning model to determine the probability;
clustering, by the network knowledge graph generation system, the installation job with a plurality of installation jobs;
creating one or more dispatch tickets for the installation job and the plurality of installation jobs; and
dispatching resources to complete the installation job and the plurality of installation jobs at a customer premises.