Patent ID: 11943613
Assignee: CHARTER COMMUNICATIONS OPERATING, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 7:
8. A router comprising:
a network connection controller configured to handle communications with a service provider system using a network connection;
a secure wireless connection controller configured to configured to handle communications with a mobile device in the event of a network connection failure, wherein the router switches from the network connection controller to the secure wireless connection controller in the event of the network connection failure, the secure wireless connection controller configured to:
establish a secure wireless connection with a mobile device using authentication details provided by the mobile device in an event the mobile device receives from the service provider system an indication of a network connection failure between the service provider system and the router;
receive from the mobile device over the secure wireless connection a configuration instruction based on diagnostic information received from the router, wherein the network connection between the service provider system and the router is restored based on the configuration instruction;
receive from the mobile device over the secure wireless connection confirmation of receipt of the configuration instruction; and
disconnect the secure wireless connection upon successful application of the configuration instruction.