Patent ID: 11886465
Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 10:
11. The method of claim 10, wherein the subset is a first subset, the one or more criteria is a first set of criteria, the subset of the first group of users associated with the subset of the information is a first user subset, and the information relating to the trackable actions is a first trackable information, wherein the method further comprises:
in response to determining that a second subset of the information satisfies a second set of criteria, generating a second narrative corresponding to the second subset of the information by applying the business rules to the information;
assigning the second narrative to the one or more predefined categories, the one or more predefined categories defined based on the second set of criteria;
transmitting the second narrative to a second user subset;
detecting a second trackable information relating to trackable actions performed by the second user subset in response to the second user subset receiving the second narrative; and
comparing the first trackable information with the second trackable information to determine whether the narrative or the second narrative should be used.