Patent ID: 11861725
Assignee: ALLSTATE INSURANCE COMPANY
Field: IT methods for management (Electrical engineering)
Classification: CPC G | IPC G

Claim 9:
10. The insurance claim system of claim 9, wherein the vehicle insurance claim management application is further configured to execute a specific sequence of steps with the insurance company data server, the first vehicle repair shop system, and the second vehicle repair shop system to further cause the insurance claim system further to:
receive the second vehicle repair estimate with the second estimate data from the non-referral vehicle repair shop within the time period; and
responsive, at least in part to, receiving the second vehicle repair estimate within the time period:
translate and change the second estimate data into a format accepted by the vehicle insurance claim management application;
calculate a rules-based intelligence score based an analysis and audit of on the second estimate data, wherein the rules-based intelligence score is related to an identification of anomalies in the second estimate data and includes a statistically-based analysis of historical estimate data;
determine a 3-tier intervention level for the second estimate data based on the rules-based intelligence score by comparing the rules-based intelligence score to one of a low-range, mid-range, or high-range threshold, wherein the 3-tier intervention level is one of a plurality of intervention levels, and wherein the low-range, mid-range, and high-range threshold is determined and adjusted by the vehicle insurance claim management application, and further wherein the low-range, mid-range, and high-range threshold is configurable,
provide real-time updates between the vehicle insurance claim management application, the first vehicle repair shop system, and the second vehicle repair shop system when any information changes, and
transmit and communicate, over Internet to the vehicle insurance claim management application, the real-time updates of any information changes.