Patent ID: 11971910
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A computer-implemented method for dynamically managing an interactive dialogue in a digital environment, comprising:
recursively determining a set of sector points that equally divide a distance between a current topic and a target topic;
determining, after identifying, the current topic and the target topic, a path through a vector space using a hardware processor, from the current topic to the target topic, the path comprising a set or bridging topics based on topic words that are close to the sector points, where each bridging topic in the path is determined based on a semantic similarity score defined by cosine similarity between word-vectors in a vector space, and is within a threshold distance in the vector space from a previous topic and a subsequent topic;
conducting an interactive conversation with a user, including accepting inputs from the user via a user interface and providing responses to the user via the user interface, introducing each topic in the path until the target topic has been reached;
analyzing, using natural language processing (NLP), inputs from the user and responses during the interactive conversation to refine the set of bridging tonics based on contextual relevance; and
recording at least one predetermined piece of information relating to the inputs from the user and the responses during the interactive conversation for the target topic.