Patent ID: 11962546
Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 7:
8. A computer-implemented method for generating a suggested reply message using a generative artificial intelligence (AI) model, the method comprising:
receiving a selection of a message in a message thread, the message comprising a header and a body;
determining, from the header, a sender of the message;
extracting one or more previously sent messages, outside of the message thread, that were sent from a recipient of the message to the sender of the message;
querying at least one data source for additional data relating to at least one of the recipient or the sender of the message;
generating a prompt including at least a portion of the body of the selected message, the additional data, at least a portion of the previously sent messages, and a request phrase requesting a draft reply to the selected message;
providing, as input to a generative AI model, the generated prompt;
receiving, from the generative AI model, an output including the draft reply; and
surfacing the draft reply in a user interface.