Patent ID: 11908463
Assignee: AMAZON TECHNOLOGIES, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 4:
5. A computer-implemented method comprising:
receiving, at a first system, first input data associated with a profile identifier;
determining first entity data corresponding to the first input data;
receiving first context data associated with the profile identifier and relating to a first prior action at a second system, the first context data including at least second entity data, the second entity data being related to the first entity data;
receiving second context data associated with the profile identifier and relating to a second prior action, a type of the second prior action being different than a type of the first prior action;
selecting the first context data, instead of the second context data, as corresponding to the first entity data, based on the first prior action and the second prior action;
processing, using a first dialog model, the first input data, the first entity data and the first context data; and
determining, based on processing using the first dialog model, a first system response to the first input data.