Patent ID: 11875360
Assignee: SALESFORCE, INC.
Field: Telecommunications (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 8:
9. The method according to claim 1, wherein the using artificial intelligence, comprises:
identifying first records that reference one or more identifiers in a contact profile associated with a caller without any further user input from any user including the caller or a callee, wherein the contact profile associated with the caller comprises one or more of: a contact identifier for the caller and a first organization identifier for the caller; and
identifying second records that reference one or more identifiers in a second contact profile associated with the callee without any further user input from any user including the caller or the callee, wherein the contact profile associated with the callee comprises one or more of: a second contact identifier for the callee and a second organization identifier for the callee.