Patent ID: 11924718
Assignee: GUPSHUP INC.
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC H

Claim 14:
15. A non-transitory, computer-readable storage medium having embodied thereon, computer program instructions of an expanded reach rich messaging application executable by at least one processor for creating and transmitting a rich message, said computer program instructions when executed by said at least one processor cause said at least one processor to:
receive a request to send a rich message on a specified rich messaging channel from an entity to a mobile number of a user;
determine whether said mobile number of said user is enabled for receiving said rich message on said specified rich messaging channel;
upon successful determination that said mobile number of said user is enabled for receiving said rich message on said specified rich messaging channel, create and transmit said rich message on said specified rich messaging channel to said mobile number of said user;
upon determination that said mobile number of said user is not enabled for receiving said rich message on said specified rich messaging channel, determine whether said mobile number of said user is enabled for receiving said rich message on an alternative rich messaging channel; and
upon determination that said mobile number of said user is enabled for receiving said rich message on said alternative rich messaging channel, create and transmit an equivalent rich message on said alternative rich messaging channel to a user device addressed by one of said mobile number of said user and an identifier mapped to said mobile number of said user.