Patent ID: 11967314
Assignee: CAPITAL ONE SERVICES, LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G | IPC G

Claim 0:
1. A system for generating a contextual meeting transcript, the system comprising:
one or more processors; and
a non-transitory computer-readable storage medium storing instructions, which when executed by the one or more processors cause the one or more processors to:
generate a textual transcript of a recording of a meeting, wherein the textual transcript comprises a plurality of utterances for a plurality of users attending the meeting;
match, using voice data of each of the plurality of users, each utterance of the plurality of utterances with a corresponding user of the plurality of users;
select an utterance of the plurality of utterances;
generate, from a corresponding portion of the recording associated with the utterance of the plurality of utterances, a plurality of voice characteristics for the utterance;
generate an input vector for the utterance, the input vector comprising values generated based on the plurality of voice characteristics and a portion of the textual transcript associated with the utterance;
select a tonal machine learning model associated with a user corresponding to the utterance;
input the input vector into the tonal machine learning model to obtain a tone associated with the utterance, wherein the tonal machine learning model was trained with training data specific to the user to predict various tones specific to the user;
generate a contextual transcript comprising an entry for the utterance of the plurality of utterances, wherein the entry comprises corresponding textual data associated with the utterance and metadata that includes a corresponding tone associated with the utterance;
determine, using a directional machine learning model, that a first utterance is a response to a previous utterance;
identify a speaker of the previous utterance; and
modify the contextual transcript to include the speaker of the previous utterance as a direction of the first utterance.