Patent ID: 11972346
Assignee: CHENOPE, INC.
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 2:
3. The bot dispatch and management system of claim 1, wherein the one or more processors is configured to determine whether the one or more bots will be launched or transferred to human control and to determine engagement, scheduling, and prioritization of the one or more bots based on:
optimizing packaging of engagement components selected from one or more of bot specifications, dialog scripts, visual or multimedia objects, execution parameters, and human controller specification;
detecting bot saturation levels based on one or more of medium, channel, channel group, audience, ecosystem, community, geographic region, and per-user view of a bot;
determining whether a current audience size and composition is sufficient or will improve by imposing delay,
determining an availability of suitable human operators, and
determining whether any engagement execution requirement parameters have been violated.