Patent ID: 11911890
Assignee: BEAR ROBOTICS, INC.
Field: Handling (Mechanical engineering)
Classification: CPC B  G | IPC B  G

Claim 9:
10. A system for providing a service using a robot, the system comprising:
an information acquisition unit configured to acquire information associated with a serving place of the robot and information on a customer visiting the serving place;
a service guide information determination unit configured to determine service guide information including information on at least one of a travel route to a table to be provided to the customer, among a plurality of tables in the serving place, and a conversation scenario to be provided to the customer during travel to the table to be provided to the customer, with reference to the information associated with the serving place and the information on the customer; and
a service provision unit configured to provide the customer with a service associated with the serving place by the robot with reference to the service guide information.