Patent ID: 11889011
Assignee: CAPITAL ONE SERVICES, LLC
Field: Telecommunications (Electrical engineering)
Classification: CPC H  G | IPC G  H

Claim 12:
13. A non-transitory, computer-readable medium for restricting access to accounts based on voice communication parameters, storing instructions that when executed by one or more processors, cause the one or more processors to perform operations comprising:
detecting a communication between a first communication device and a second communication device;
retrieving one or more account identifiers associated with a user account of a user of the first communication device;
periodically receiving a textual transcript of a portion of the communication;
searching each textual transcript for the one or more account identifiers;
in response to locating the one or more account identifiers in a particular textual transcript, detecting account access information in the communication; and
updating an account associated with the account access information with a restriction.