Patent ID: 11941420
Assignee: GOOGLE LLC
Field: Computer technology (Electrical engineering)
Classification: CPC G  H | IPC G  H

Claim 13:
14. A method implemented by one or more processors, the method comprising:
receiving one or more instances of natural language input during a communication session that includes a user computing device and an interactive communications system implemented by one or more of the processors, the instances of the natural language inputs including free-form input formulated by a user of the user computing device via a user interface input device of the user computing device;
processing the natural language input to generate annotations of the natural language input;
selecting, from a set of candidate intents, at least one current intent of the communication session, wherein selecting the current intent is based on processing the natural language input and the annotations using one or more intent models, the one or more intent models each being a corresponding trained machine learning model;
determining an action for the selected current intent;
resolving an agent for the action;
determining that an agent specific parameter, that is specific to the resolved agent, is not available for the action;
in response to determining that the agent specific parameter is not available for the action:
determining a stored parameter for a domain of the agent, the domain being a domain that encompasses the agent and a plurality of additional agents; and
automatically initiating performance of the action with the stored parameter for the domain of the agent.