Patent ID: 11863395
Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
Field: Digital communication (Electrical engineering)
Classification: CPC H | IPC G  H

Claim 16:
17. A device comprising:
a processor; and
a memory communicatively coupled to the processor and storing computer-executable instructions that, when executed, perform operations comprising:
determining a first service event occurring in a network based on a query context associated with the network;
determine a second service event having a defined relationship with the first service event at a layer of a relational graph having multiple layers by querying the layer, wherein the multiple layers include:
an observation layer defining observed relationships between service events or between services and the service events; and
a learned layer defining algorithmically-determined relationships between the service events or between the services and the service events;

determining a metric for the query context based on a layer-specific weight defined for the layer; and
based on the metric, providing an indication of the second service event, wherein the indication of the second service event comprises at least one of:
the metric; or
the defined relationship between the first service event and the second service event.